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Customer service agent jobs in Lubbock, TX

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  • Call Center Representative - Remote After Training!

    Primary Services 4.4company rating

    Customer service agent job in Lubbock, TX

    Enjoy a remote work schedule, a supportive culture, and exciting project opportunities to grow with a well-established organization. Join a professional environment where your bilingual skills and customer service expertise create meaningful impact every day. Primary Services is excited to announce the role of Call Center Representative for a large enterprise client. This position offers the chance to support a high-volume inbound call center within a major customer service operation. As a Call Center Representative, you will handle a wide range of inquiries, provide accurate information, and resolve issues that directly influence customer satisfaction. This role is well-suited for service-driven professionals who thrive in structured, fast-paced environments. Responsibilities: Answer incoming calls in a professional and courteous manner. Handle and resolve customer complaints by identifying issues and troubleshooting effectively. Provide accurate information related to billing, enrollments, and escalations. Respond to customer questions while ensuring clarity and accuracy. Maintain detailed documentation of interactions and outcomes. Navigate computer systems and software to access and update customer information. Qualifications: Fluent in Spanish and English highly preferred. Call center experience preferred. High school diploma or equivalent required. Ability to pass a background check. Computer proficiency required. Strong customer service capabilities. Strong organizational skills. Ability to work as a contributing member in a team-based environment. Stress tolerance and patience required for high-volume call handling. Effective communication and listening skills.
    $25k-32k yearly est. 1d ago
  • Hospice Care Consultant

    Gentiva Hospice

    Customer service agent job in Lubbock, TX

    Lead with purpose. Advocate with heart. Make a lasting difference. Join our growing team as a Hospice Care Consultant (HCC) - a strategic sales representative who champions our mission while developing strong, lasting relationships with key referral partners in the healthcare community. As a brand ambassador, you will: Educate, inform, and inspire confidence in our services, so that the right patients are referred at the right time Identify new referral opportunities by calling on hospitals, home health agencies, skilled nursing facilities, assisted living communities, clinics, and physician offices Engage in meaningful conversations with healthcare professionals about patient needs and how hospice care can support quality of life Plan and execute strategic marketing initiatives to increase awareness and drive referral growth Represent our organization at community events, professional associations, and educational in-services to promote our services Serve as a resource and advocate for patients and families, ensuring they understand hospice options and the benefits of early referrals About You What You Bring You're a results-driven, self-motivated professional who thrives on relationship-building, strategy, and heart-centered service. You have a deep understanding of the healthcare landscape and bring consultative marketing experience to the table. You're confident working independently and collaboratively with both clinical and operational teams. Bachelor's degree in business, marketing, communications or equivalent experience Minimum 2 years in healthcare sales, business development, or referral marketing Strong existing relationships with physicians, hospitals, skilled nursing facilities or home health professionals Prior experience in hospice, palliative care, or home health is a plus Excellent communication, presentation, and time-management skills Proficiency in Microsoft Office Suite and CRM platforms Sensitivity to the needs of terminally ill patients and their families Proven track record of meeting or exceeding admissions and census targets We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): Competitive Pay 401(k) with Company Match Career Advancement Opportunities National & Local Recognition Programs Teammate Assistance Fund Additional Full-Time Benefits: Medical, Dental, Vision Insurance Mileage Reimbursement or Fleet Vehicle Program Generous Paid Time Off + 7 Paid Holidays Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) Free Continuing Education Units (CEUs) Company-paid Life & Long-Term Disability Insurance Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Apply now to join our mission-driven team! Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet state specific requirements We are proud to be an EEO employer We maintain a drug-free workplace Location Gentiva Hospice Our Company At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Our nationwide reach is powered by a family of trusted brands that include: Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care Home health care: Heartland Home Health Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated. Related Job Titles Hospice Sales Representative, Healthcare Liaison, Community Relations, Medical Sales, Referral Development, Home Health Marketing, Healthcare Business Development, Consultative Selling, Account Executive, Executive Hospice Consultant, Hospice Business Development, Hospice Care Consultant, Hospice Referral Development, Hospice Account Executive, Hospice Liaison, Hospice Sales Manager, Healthcare Sales Representative, Home Health & Hospice Sales
    $51k-80k yearly est. Auto-Apply 42d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer service agent job in Lubbock, TX

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $28k-34k yearly est. 3d ago
  • Customer Experience Representative

    Carpet Tech 3.9company rating

    Customer service agent job in Lubbock, TX

    Job Details Experienced Lubbock - Lubbock, TX Full Time High School None Day Customer ServiceDescription Are you patient, passionately communicative, and genuinely excited to help customers? Carpet Tech, a local floor cleaning and restoration company, is looking for Customer Experience Representatives who put themselves in their customers shoes and listen well and promptly assist with any customer request or concern. Carpet Tech has successfully grown over the decade by serving our customers well. Our Customer Experience Representatives demonstrate our excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction for the company. Carpet Tech Offers: Monday- Friday Full Time Work Incredible Growth Opportunities Comprehensive training, mentoring, and leadership development Fast-paced, team-oriented environment Full Benefits: Health/Dental/Vision/Life/AFLAC Insurance 401(k) Retirement Plan Paid Vacation Carpet Tech provides ongoing training and mentoring, allowing employees to hone their technical and customer service skills. Carpet Tech leads the service industry for all types of floor cleaning (carpet, tile, wood, concrete, natural stone, etc.), carpet stretching & repairs, disinfecting, and fire/ water restoration. Job Description Full Time, Hourly Rate Starting pay up to $45k - $55k annually based on hourly rate + commission Location: Lubbock, TX Customer Experience Representatives are responsible for communicating with customers, scheduling services, understanding customer needs, and ensure a smooth sales process. As the first impression of our company, this position requires excellent communication skills, including asking the right questions, listening well, and offering appropriate service solutions. Customer Experience Representatives have the crucial responsibility of coordination between the customer and our service technicians. Responsibilities: Manage large amounts of incoming phone calls, text messages, and online form submissions Greet lobby guests, visitors, and customers Understanding customers' needs and identifying sales opportunities Provide accurate, valid, and complete information by using the right methods/tools Explaining features of products and services Stay informed about competing products and services Upsell products and services Schedule appointments and estimates over the phone, email, or text Follow up and close open estimates Confirm scheduled appointments for the following day with customers Meet and exceed personal/team sales targets and call handling quotas Build sustainable relationships and trust with customer accounts through open and interactive communication Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts using scheduling software Follow communication procedures, guidelines, and policies Take the extra mile to engage customers Assist supporting departments with other office duties Other duties as assigned by Customer Experience Director Qualifications High School diploma (or G.E.D.) 2+ years of customer service experience preferred but not required Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Fits within the company culture and works with a disciplined mindset Holds themselves accountable and has exceptional character Ability to remain goal-focused in stressful situations Ability to maintain an upbeat attitude at all times Must be results-driven and team-oriented Carpet Tech is an Equal Opportunity Employer.
    $45k-55k yearly 60d+ ago
  • Call Center Representative

    Perdue, Brandon, Fielder, Collins and Mott L.L.P

    Customer service agent job in Lubbock, TX

    Established in Amarillo, Texas in 1970, Perdue Brandon Fielder Collins & Mott LLP ("Perdue Brandon") is one of the oldest law firms providing collection services and related legal representation to government entities. Our clients include school districts, cities, counties, hospital districts, appraisal districts and other governmental entities. Perdue Brandon continues to grow and currently has 15 primary offices in Texas and multiple satellite locations in Texas, Oklahoma, and Florida servicing clients in nine states. For more information on our Firm, please visit our website at ************** Position Summary: Perdue Brandon is a high-volume collection firm that offers a professional, yet casual environment. We are in search of a team member for our Collections Department to assist in the collection of delinquent fines and fees accounts through varying communication methods and possible suit preparation. We pay our Call Center Representatives a competitive wage of $15.00/hour. Essential Job Functions: Receive high volume of inbound phone calls Make outbound calls to account owners Track correspondence sent, received or requiring further action in account management system Research owner contact information as needed Meet daily, weekly and monthly production objectives Be accountable for call quality, attendance, and adherence to work schedule results Experience Requirement(s): Previous Office Experience (Preferred) Experience in a law office, collections environment or tax office (Preferred) Experience in customer service (Preferred) Education Requirement(s): High School diploma or equivalent (Required) Some college (Preferred) Competencies / Skills Essential Skills: Strong oral and written communication skills Proficiency in Microsoft Office, specifically Word, Excel and Outlook Ability to meet deadlines, work under pressure and prioritize tasks Strict attention to detail Ability to work independently Strong proficiency at multi-tasking Punctuality and dependability Preferred Skills: Decision-making skills Ability to work independently and make decisions that balance the interests of the firm and the customer Conflict Resolution skills Customers can be difficult, and you need to be able to respond to difficult behavior with diplomacy and tact Ability to work under pressure Candidates must demonstrate a healthy response to stressful situations Adaptability and Teamwork - Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals Work Environment This position involves: Sitting at a computer most of the day Utilizing a headset and being on the phone frequently On the job training Annual performance reviews ARE YOU READY TO JOIN OUR TEAM? If you are great on the phone, have fantastic customer service skills, and feel that you would be right for this position, fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
    $15 hourly 60d+ ago
  • Email & Chat Service Agent

    Titus Steel

    Customer service agent job in Lubbock, TX

    We are seeking a highly motivated and customer-focused Email & Chat Service Agent to join our dynamic support team. In this role, you will be responsible for providing exceptional customer service and technical support to our customers through email and chat channels. You will be the first point of contact for many of our customers, addressing their inquiries, resolving their issues, and ensuring their overall satisfaction. You will be responsible for maintaining a deep understanding of our products and services to effectively assist customers. The ideal candidate possesses excellent written communication skills, problem-solving abilities, and a passion for helping people. Key Responsibilities: Respond to customer inquiries and support requests via email and chat in a timely and professional manner Diagnose and resolve customer issues, escalating complex problems to higher-level support teams when necessary. Provide accurate and informative answers to customer questions about our products, services, and policies. Document customer interactions and resolutions in our CRM system. Maintain a thorough understanding of our products and services through ongoing training and self-study. Identify and report product defects or areas for improvement. Contribute to the development of knowledge base articles and FAQs. Meet or exceed established performance metrics for response time, resolution rate, and customer satisfaction. Follow company guidelines and procedures for handling customer interactions. Proactively identify opportunities to improve the customer experience. Work collaboratively with other team members to ensure seamless customer support. Handle sensitive customer information with confidentiality and discretion. Stay up-to-date on industry trends and best practices in customer service. Requirements: High school diploma or equivalent; associate's or bachelor's degree preferred. Proven experience (1-2 years) in a customer service role, preferably in email and chat support. Excellent written communication skills, including grammar, spelling, and punctuation. Strong problem-solving and analytical skills. Ability to multitask and prioritize tasks effectively. Proficiency in using CRM systems (e.g., Salesforce, Zendesk) and other customer service tools. Excellent typing speed and accuracy. Ability to work independently and as part of a team. Positive attitude and a strong desire to help others. Ability to remain calm and professional in stressful situations. Technical aptitude and the ability to learn new software quickly. Availability to work flexible hours, including evenings and weekends, as needed (Specify if applicable). Why Join Us? At Titus Steel , we believe that our employees are our greatest asset. We offer a supportive work environment that fosters growth and development. You will have the opportunity to work with a talented team, contribute to meaningful projects, and advance your career.
    $23k-31k yearly est. 48d ago
  • Customer Service Specialist

    Adapthealth

    Customer service agent job in Lubbock, TX

    AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you. Customer Service Specialist Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Maybe responsible for obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor. Customer Service Specialists should educate Patients of their financial responsibility when applicable. Job Duties: Develop and maintain working knowledge of current products and services offered by the company Answer all calls and emails in a timely manner, in adherence to their goals Document all call information according to standard operating procedures Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs Process orders, route calls to appropriate resource, and follow up on customer calls where necessary Review all required documentation to ensure accuracy Accurately process, verify, and/or submit documentation and orders Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required Must be able to navigate through multiple online EMR systems to obtain applicable documentation Enter and review all pertinent information in EMR system including authorizations and expiration dates Communicate with Customer Service and Management on an on-going basis regarding any noticed trends with insurance companies Verify insurance carriers are listed in the company's database system, if not request the new carrier is entered Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process. Meet quality assurance requirements and other key performance metrics Facilitate resolution on customer complaints and problem solving Pays attention to detail and has great organizational skills Actively listens to patients and handle stressful situations with compassion and empathy Flexible with the actual work and the hours of operation Utilize company provided tools to maintain quality. Some tools may include but are not limited to Authorization Guidelines, Insurance Guidelines, Fee Schedules, NPI (National Provider Identifier), PECOS (the Medicare Provider Enrollment, Chain, and Ownership System) and “How-To” documents Competency, Skills and Abilities: Excellent customer service skills Analytical and problem-solving skills with attention to detail Decision Making Excellent ability to communicate both verbally and in writing Ability to prioritize and manage multiple tasks Proficient computer skills and knowledge of Microsoft Office Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. Work well independently and as part of a group Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team Requirements Minimum Job Qualifications: High School Diploma or equivalent One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry. Senior level requires two (2) years of work-related experience and one (1) year of exact job experience. Exact job experience is considered any of the above tasks in a Medicare certified. AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
    $26k-34k yearly est. 54d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Customer service agent job in Lubbock, TX

    Benefits: Employee discounts Health insurance Paid time off Training & development FASTSIGNS #11701 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in weekly team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $2,600.00 per month At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $2.6k monthly Auto-Apply 60d+ ago
  • Sales & Service Representative

    MRC Global Inc. 4.3company rating

    Customer service agent job in Lubbock, TX

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose The Sales & Service Representative is responsible for delivering business-to-business customer service throughout the order process of pipe, valves, and fitting products (PVF). This role involves creating and entering quotes, processing customer orders, and resolving customer issues. It is critical in maximizing customer value while supporting MRC Global's strategies for safety, gross margin growth, and financial/operational performance. The Sales & Service Representative is responsible for delivering business-to-business customer service throughout the order process of pipe, valves, and fitting products (PVF). This role involves creating and entering quotes, processing customer orders, and resolving customer issues. It is critical in maximizing customer value while supporting MRC Global's strategies for safety, gross margin growth, and financial/operational performance. Key Duties & Responsibilities * Respond to customer quote requests by sourcing products from inventory or external suppliers. * Build quotes that create customer value and profitability for MRC Global. * Identify and pursue sales opportunities to support overall growth. * Engage proactively with customers, using product knowledge to recommend solutions. * Use MRC Global systems/software for quotes, order processing, vendor POs, and related tasks. * Adhere to customer contract requirements (pricing, freight, delivery, KPIs). * Monitor shipping/delivery status and communicate updates to customers. * Resolve customer concerns using a problem-solving approach. * Ensure quoted products comply with approved manufacturer lists (AML) or specifications. * Reference customer guides and consult with internal/external resources to enhance service. * Handle advanced customer needs (external labor, RMAs, PO changes, special invoicing). * Communicate professionally with customers, suppliers, and coworkers. Required Experience * One (1) or more years in a customer-facing role, inside sales, or warehouse services; or recent completion of post-secondary education (Technical/Trade School, Associate or Bachelor's degree), preferably in industrial or sales fields. Skills & Abilities * Proficient in computer and software use. * Strong communication and knowledge-sharing skills. * Effective in one-on-one and small group presentations. * Detail-oriented with a sense of urgency. Working Conditions * Frequent driving/traveling. * Regular interaction with others. * Primarily desk/computer-based work. * Ability to sit/stand for extended periods. * For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. * Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice
    $27k-41k yearly est. Auto-Apply 4d ago
  • Customer Service Facility Attendant

    Spinxpress

    Customer service agent job in Lubbock, TX

    Job Description At SpinXpress, we're all about creating a vibrant and fun work environment while delivering an outstanding customer service experience. As a Customer Service Facility Attendant, you'll play a key role in this mission by bringing your energy, attention to detail, and positive attitude to our team. We're not just about laundry; we're about building a people-first culture where growth, fun, and flexibility are part of the everyday experience. Join us and be part of an innovative company that truly values your potential. Whether you're starting your career or seeking new opportunities, SpinXpress offers a path to grow your skills and advance into leadership roles. Our team culture is engaging, with games, challenges, and prizes to keep things exciting. Plus, with flexible part-time shifts and a commitment to career development, your journey with us can be as dynamic as you make it. If you're ready to make a meaningful impact and have some fun along the way, apply today, and let's start this exciting journey together! Compensation: $8 - $12 hourly Responsibilities: Customer Service / Team Work / Community Satisfaction / Career Growth Create a Fun and Welcoming job environment by maintaining a clean, neat, and organized facility Be a part of changing the way people think about laundry Build strong customer relationships within our communities by providing an Excellent Customer Service Experience Greet, Help, and Thank our customers Respond with urgency to customer inquiries, product and service questions, along with any customer issues Maintain a great visual presentation of our merchandise Educate and share our services, products, and promotions - sharing value for our customers Follow our company policies and procedures Comply with our uniform dress code Prioritize both Customer and Associate Safety Report in a timely manner all equipment, machines, and building maintenance opportunities Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities Be an integral part of our organization and help drive our growth: There'll be lots of opportunities to bring your ideas to the table. Seriously - we want you to take charge and be creative to help us get the results we're looking for at our facilities Qualifications: Availability / Team Player / Outgoing Enthusiasm, high energy, initiative, and professionalism Basic computer knowledge Ability to communicate effectively Ability to work on time and when scheduled Ability to multitask What you will earn: This is a Part-time Position, but you can work as many shifts as you like Flexible shifts. We'll work with your schedule to get a routine that works for you and your life - available mornings, evenings, weekends, and overnights One-on-one time with different leaders in the company to help you achieve your personal goals. Talent Development support for our upcoming leaders to staff, and a place for our continued company growth Access to an internal social media app to connect with colleagues from other facilities Engage in friendly competition with coworkers and other stores, earning rewards for exceeding productivity goals About Company Here at SpinXpress, our Mission is to deliver a fun environment and experience while at work, keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities - Clean, Bright, and Safe - A Better Laundry, That's The SpinXpress Way !
    $8-12 hourly 1d ago
  • Relief Customer Service Representative

    Vestis Services

    Customer service agent job in Lubbock, TX

    The Relief Customer Service Representative Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful "Relief CSR" must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. --Responsibilities/Essential Functions: Safely operate a company step van or box truck in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. --Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. --Working Environment/Safety Requirements: Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. --Education: High school degree or equivalent --License Requirements/ Certifications: Valid Driver's License -- Location: Lubbock, TX Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $26k-34k yearly est. 60d+ ago
  • Customer Service Representative

    Grimes Insurance Agency, Inc.

    Customer service agent job in Lubbock, TX

    Job Description Customer Service Associate Grimes Insurance Agency, Inc. - Lubbock, TX Are you passionate about helping others and providing top-notch service? Do you enjoy working in a fast-paced, team-oriented environment where your contributions truly make a difference? If so, Grimes Insurance Agency would love to meet you! We're looking for a Customer Service Associate who is friendly, detail-oriented, and eager to support our clients with excellence. As the largest independent insurance agency in West Texas, we pride ourselves on serving our community with integrity, professionalism, and personal attention. What You'll Do: Serve as the first point of contact for clients-by phone, email, and in person Assist clients with policy changes, billing questions, and general account inquiries Support agents with policy management, documentation, and follow-up tasks Maintain accurate client records and ensure all information is up to date Help resolve customer concerns quickly, efficiently, and with care Build lasting relationships with our clients by being responsive, helpful, and professional What We're Looking For: Previous customer service experience in the insurance industry Excellent communication skills-both verbal and written Strong attention to detail and organizational skills Ability to prioritize tasks and manage time efficiently A positive attitude, team spirit, and a genuine desire to help others Proficiency in basic computer programs (Outlook, Word, etc.); ability to learn insurance software Must be Licensed Why Join Grimes Insurance? Locally owned and operated, with a strong focus on community Supportive and growth-oriented team environment Opportunities for advancement and professional development Competitive compensation and benefits package If you're ready to join a company that values people, relationships, and doing the right thing-apply today and become a part of the Grimes Insurance family.
    $26k-34k yearly est. 14d ago
  • Customer Service Representative - State Farm Agent Team Member

    Peter Griffith-State Farm Agent

    Customer service agent job in Lubbock, TX

    Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Peter Griffith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-34k yearly est. 17d ago
  • Customer Service Representative

    Rbglobal

    Customer service agent job in Lubbock, TX

    The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. Responsibilities Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale. Actively communicate with many different departments and or team's and customers who sign up equipment when needing documents such as LOLC's, Purge Documents etc. Responsible for processing payments from successful bidders Provide customers with information about auxiliary services. Ensure that superior customer service is always delivered to all customers. Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers Perform other duties as assigned. Qualifications Previous work experience where you worked in-person with customers. Experience using computers, and able to learn to use new technology and software. Excellent keyboarding skills for data entry. A commitment to providing fantastic customer service. Able to work well and maintain a positive attitude in high-pressure situations. A friendly, outgoing, patient personality. You thrive working as part of team, pitching in wherever you're needed.
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Relief Customer Service Representative Driver

    Vestis 4.0company rating

    Customer service agent job in Lubbock, TX

    The Relief Customer Service Representative Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful “Relief CSR” must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. --Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. --Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. --Working Environment/Safety Requirements: Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. --Education: High school degree or equivalent --License Requirements/ Certifications: Valid Driver's License -- Location: Lubbock, TX
    $26k-34k yearly est. 60d+ ago
  • Bank Treasury Onboarding and Servicing Specialist

    American Bank of Commerce 4.0company rating

    Customer service agent job in Wolfforth, TX

    Job DescriptionDescription: Are you looking for a career in a professional work environment where you can achieve personal and professional goals consistently and efficiently? If you are cooperative, supportive, disciplined, and have a people-focused nature, then our Treasury Onboarding and Servicing Specialist position could be a good fit for you. We are currently seeking qualified applicants to work as a Treasury Onboarding and Servicing Specialist in Wolfforth/Lubbock, Texas. The Treasury Onboarding and Servicing Specialist will manage the onboarding process for new treasury clients, assist in implementing treasury services, and provide ongoing servicing and support. This role will require a deep understanding of treasury products, excellent customer service skills, and the ability to effectively communicate with clients and internal teams. The individual will ensure clients' expectations are met while adhering to the bank's operational and compliance standards. Key Responsibilities: Treasury Client Onboarding Treasury Service Implementation Ongoing Client Servicing Account Maintenance & Updates Collaboration & Communication: About Us: At ABC Bank, we are committed to Growing Relationships, Simplifying the Process, and Doing the Right Thing in everything we do. We believe that building strong, long-term relationships with our customers, employees, and community is at the heart of every success. Our approach is centered around understanding the unique needs of those we serve, fostering trust, and providing personalized solutions. By focusing on the human side of business, we create connections that last and continue Growing Relationships. We also understand that navigating the world of finance can be complex. That's why we are dedicated to Simplifying the Process for our customers. We aim to make every interaction clear and straightforward, breaking down barriers and making financial decisions easier to understand and execute. At the core of our company is a commitment to Doing the Right Thing-always. Whether it's in our relationships with customers, the services we provide, or the decisions we make, we prioritize integrity and ethical practices. We hold ourselves to the highest standards, ensuring that every choice we make reflects our values and the trust our customers place in us. Join us and be part of a team that is driven by these values-where growth, simplicity, and integrity define our path forward. Why Join Us? A dynamic and supportive team environment Opportunities for growth and career development Competitive compensation and benefits package Job Duties: Treasury Client Onboarding: Guide new treasury clients through the onboarding process, ensuring all necessary documentation, agreements, and system setups are completed accurately and on time. Collaborate with relationship managers, sales teams, and operations to understand client needs and ensure the right treasury products and services are selected. Assist with initial approval processes to ensure that all bank policies and procedures are followed. Set up and configure treasury services such as ACH, wire transfers, fraud prevention tools, and account access. Treasury Service Implementation: Work directly with clients to implement and configure treasury solutions. Provide training and guidance to clients on the usage of treasury products, including online banking portals, reporting tools, and payment processing services. Coordinate with the IT and operations teams to address any technical issues related to system setups and ensure timely resolution. Ongoing Client Servicing: Serve as the primary point of contact for clients regarding treasury product inquiries, troubleshooting, and day-to-day service needs. Address client service issues promptly, ensuring high levels of client satisfaction and maintaining strong client relationships. Assist clients in navigating complex treasury processes and systems to optimize their banking experience. Monitor and report any client feedback or issues to internal teams, facilitating continuous service improvements. Account Maintenance & Updates: Manage updates and changes to client accounts, ensuring that any modifications are processed in compliance with internal policies and regulatory standards. Conduct regular reviews of client accounts to ensure accurate service delivery, identify opportunities for product enhancements or upgrades, and manage the risk profile. Account Analysis, maintenance and fee processing Collaboration & Communication: Work closely with internal departments, including Treasury Sales, Operations, IT, Relationship Officers, and Compliance, to ensure seamless service delivery. Maintain up-to-date knowledge of treasury products and services to effectively communicate offerings to clients. Participate in client meetings, calls, and presentations as needed to provide expertise on treasury products. Other duties as assigned by management. Regulatory Compliance: Ensure that all treasury operations comply with relevant banking regulations and industry standards. Assist with audits and regulatory inquiries related to treasury services. Other duties as assigned. Benefits: We offer a competitive salary and excellent benefit packages. Benefits vary based on employment status and position but can include: Medical, Dental, Vision, Telemedicine Paid Time off, Paid Volunteer Time, and Paid Holidays Flexible Spending Account, Dependent Care FSA Basic Life and AD&D Insurance, Voluntary Life and AD&D Long-Term Disability KSOP Retirement Plan Recruiting Referral Bonus Employee Stock Ownership Plan Lifestyle Spending Account Program If you are eager to make a difference and contribute to the financial success of others, we encourage you to apply and be a part of our ABC Bank Family! Requirements: Education: Bachelor's degree in Finance, Business, Accounting, or a related field is preferred. Experience: 2+ years of experience in a treasury, cash management, or banking services role, with a focus on client service or onboarding. Experience with treasury management systems, payment platforms, and banking software is highly preferred. Strong understanding of treasury products (e.g., ACH, wire transfers, remote deposit, fraud prevention, lockbox services, etc.). Skills: Excellent customer service and relationship-building skills. Strong problem-solving abilities and attention to detail. Ability to manage multiple projects and priorities effectively. Proficient in Microsoft Office Suite, particularly Excel; familiarity with treasury management systems is a plus. Solid understanding of banking regulations, KYC, and AML compliance. Strong communication skills, both written and verbal, to engage effectively with clients and internal teams. EEO/AA/Background Disclaimer If you are unable to submit your application electronically, you may contact the Human Resources Department at ************ so that we may assist you. Our Company assures that all applicants for employment and all of its employees are given equal consideration based solely on job related factors, such as qualifications, performance and availability. Such equal consideration applies to all personnel actions, including, but not limited to, recruitment, selection, appointment, job assignment, training, promotion, merit increases, demotion, termination, pay rates and fringe benefits. The company commits to a rigorous and planned effort to encourage men and women of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other non-job-related characteristic to find happy, vital and productive job fulfillment at all levels of our company. Qualified applicants will be required to have a drug screen in addition to background, credit, and reference checks.
    $29k-34k yearly est. 29d ago
  • Customer Service Rep(09239) - 1402 N. Lubbock Rd

    Domino's Franchise

    Customer service agent job in Brownfield, TX

    Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake, or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality, exceptional people skills and a positive attitude. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. JOB REQUIREMENTS AND DUTIES Operation of all equipment. Ability to take on all roles in the store, including delivery expert. (Must have own personal vehicle). Stock ingredients from delivery area to storage, work area, and coolers. Prepare product following established standards. Receive and process telephone and computer orders. Clean equipment and facility daily. Navigational skills to read a map and locate addresses within delivery area. Comply with all safety requirements. Take inventory and process associated paperwork. Maintain a high level of professionalism. Be timely and reliable. Be a self-starter. Ability to take on other tasks as assigned. JOB QUALIFICATIONS You must be 16 years of age or older with outstanding people skills and outgoing positive personality. Willing to work hard and as a TEAM! Ability to add, subtract, multiply, and divide accurately and quickly. (May use calculator.) Must be able to make correct monetary change. Excellent English communication skills (verbal and written). Motor coordination between eyes, hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Ability to handle multiple tasks simultaneously. JOB ENVIRONMENT Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in coolers to 90 degrees and above in some areas. Sudden changes in temperatures in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Sharp edges and moving mechanical parts. Regularly exposed to dust, odors, oil, fumes, and noise. Exposed to a combination of office and store environments. Required to sit, stand, walk, bend, and lift objects of up to 50 lbs. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
    $26k-34k yearly est. 8d ago
  • Call Center Representative

    Perdue, Brandon, Fielder, Collins and Mott L.L.P

    Customer service agent job in Lubbock, TX

    Job Description Established in Amarillo, Texas in 1970, Perdue Brandon Fielder Collins & Mott LLP ("Perdue Brandon") is one of the oldest law firms providing collection services and related legal representation to government entities. Our clients include school districts, cities, counties, hospital districts, appraisal districts and other governmental entities. Perdue Brandon continues to grow and currently has 15 primary offices in Texas and multiple satellite locations in Texas, Oklahoma, and Florida servicing clients in nine states. For more information on our Firm, please visit our website at ************** Position Summary: Perdue Brandon is a high-volume collection firm that offers a professional, yet casual environment. We are in search of a team member for our Collections Department to assist in the collection of delinquent fines and fees accounts through varying communication methods and possible suit preparation. We pay our Call Center Representatives a competitive wage of $15.00/hour. Essential Job Functions: Receive high volume of inbound phone calls Make outbound calls to account owners Track correspondence sent, received or requiring further action in account management system Research owner contact information as needed Meet daily, weekly and monthly production objectives Be accountable for call quality, attendance, and adherence to work schedule results Experience Requirement(s): Previous Office Experience (Preferred) Experience in a law office, collections environment or tax office (Preferred) Experience in customer service (Preferred) Education Requirement(s): High School diploma or equivalent (Required) Some college (Preferred) Competencies / Skills Essential Skills: Strong oral and written communication skills Proficiency in Microsoft Office, specifically Word, Excel and Outlook Ability to meet deadlines, work under pressure and prioritize tasks Strict attention to detail Ability to work independently Strong proficiency at multi-tasking Punctuality and dependability Preferred Skills: Decision-making skills Ability to work independently and make decisions that balance the interests of the firm and the customer Conflict Resolution skills Customers can be difficult, and you need to be able to respond to difficult behavior with diplomacy and tact Ability to work under pressure Candidates must demonstrate a healthy response to stressful situations Adaptability and Teamwork - Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals Work Environment This position involves: Sitting at a computer most of the day Utilizing a headset and being on the phone frequently On the job training Annual performance reviews ARE YOU READY TO JOIN OUR TEAM? If you are great on the phone, have fantastic customer service skills, and feel that you would be right for this position, fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Job Posted by ApplicantPro
    $15 hourly 23d ago
  • Customer Service Facility Attendant

    Spinxpress

    Customer service agent job in Lubbock, TX

    Step into the Spotlight at SpinXpress In Lubbock, TX! Customer Service | Teamwork | Community Impact | Career Growth At SpinXpress, every team member is key to our success. We're looking for vibrant, service-focused individuals who want to grow with us while contributing to a workplace that's fun, inclusive, and full of opportunity. Join a high-integrity, family-style team and be part of an exciting culture shift that's changing the way people experience laundry. Our locations are equipped with high-performance, large-capacity machines that help customers get their laundry done quickly and efficiently, and we need talented, detail-oriented team members to match our fast-paced, energetic environment. Start Your Journey as a SpinNerd - Grow into a SpinAmbassador! We offer a clear path from entry-level to leadership, with competitive pay and a values-driven culture that supports both personal and professional growth. If you're passionate about innovation, sustainability, and community impact, this is the place for you. What You'll Gain: Flexible Part-Time Hours - Work as many shifts as you'd like. We offer morning, evening, weekend, and overnight options to fit your schedule. Paid Training - Start as a SpinNerd at $8/hour during a 6-week training period. Boosted Pay After Training - Earn $10-$12/hour, plus commissions, bonuses, and benefits once you're fully onboarded. 1-on-1 Mentorship - Work closely with experienced leaders who will help guide you toward your personal and professional goals. Career Development - We actively support internal growth and leadership development as we continue to expand. Team Connectivity - Stay in touch with teammates at other locations through our internal social media app. Friendly Competitions - Take part in store-wide contests and win rewards for top performance and productivity. Compensation Overview: Training Period: $8/hour for 6 weeks Post-Training: $10-$12/hour + Commission + Bonuses Our Mission: At SpinXpress, we create a fun, engaging, and customer-focused environment for both our team and our guests. Our promise? Clean, Bright, Safe - That's the SpinXpress Way. If you're ready to make a difference, grow your career, and join a team that truly cares, we'd love to hear from you! Customer Service / Team Work / Community Satisfaction / Career Growth Create a Fun and Welcoming job environment by maintaining a clean, neat, and organized facility Be a part of changing the way people think about laundry Build strong customer relationships within our communities by providing an Excellent Customer Service Experience Greet, Help, and Thank our customers Respond with urgency to customer inquiries, product and service questions, along with any customer issues Maintain a great visual presentation of our merchandise Educate and share our services, products, and promotions - sharing value for our customers Follow our company policies and procedures Comply with our uniform dress code Prioritize both Customer and Associate Safety Report in a timely manner all equipment, machines, and building maintenance opportunities Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities Be an integral part of our organization and help drive our growth: There'll be lots of opportunities to bring your ideas to the table. Seriously - we want you to take charge and be creative to help us get the results we're looking for at our facilities Availability / Team Player / Outgoing Enthusiasm, high energy, initiative, and professionalism Basic computer knowledge Ability to communicate effectively Ability to work on time and when scheduled Ability to multitask What you will earn: This is a Part-time Position, but you can work as many shifts as you like Flexible shifts. We'll work with your schedule to get a routine that works for you and your life - available mornings, evenings, weekends, and overnights One-on-one time with different leaders in the company to help you achieve your personal goals. Talent Development support for our upcoming leaders to staff, and place for our continued company growth Access to an internal social media app to connect with colleagues from other facilities Engage in friendly competition with coworkers and other stores, earning rewards for exceeding productivity goals
    $10-12 hourly 60d+ ago
  • Customer Service Rep(09239) - 1402 N. Lubbock Rd

    Domino's Franchise

    Customer service agent job in Brownfield, TX

    Job DescriptionABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake, or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality, exceptional people skills and a positive attitude. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. JOB REQUIREMENTS AND DUTIES Operation of all equipment. Ability to take on all roles in the store, including delivery expert. (Must have own personal vehicle). Stock ingredients from delivery area to storage, work area, and coolers. Prepare product following established standards. Receive and process telephone and computer orders. Clean equipment and facility daily. Navigational skills to read a map and locate addresses within delivery area. Comply with all safety requirements. Take inventory and process associated paperwork. Maintain a high level of professionalism. Be timely and reliable. Be a self-starter. Ability to take on other tasks as assigned. JOB QUALIFICATIONS You must be 16 years of age or older with outstanding people skills and outgoing positive personality. Willing to work hard and as a TEAM! Ability to add, subtract, multiply, and divide accurately and quickly. (May use calculator.) Must be able to make correct monetary change. Excellent English communication skills (verbal and written). Motor coordination between eyes, hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Ability to handle multiple tasks simultaneously. JOB ENVIRONMENT Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in coolers to 90 degrees and above in some areas. Sudden changes in temperatures in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Sharp edges and moving mechanical parts. Regularly exposed to dust, odors, oil, fumes, and noise. Exposed to a combination of office and store environments. Required to sit, stand, walk, bend, and lift objects of up to 50 lbs. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
    $26k-34k yearly est. 52d ago

Learn more about customer service agent jobs

How much does a customer service agent earn in Lubbock, TX?

The average customer service agent in Lubbock, TX earns between $21,000 and $35,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average customer service agent salary in Lubbock, TX

$27,000
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