BDC Customer Care Specialist
Customer service agent job in Macon, GA
Responsibilities:
The Service BDC Representative is responsible for scheduling appointments for service through answering inbound phone calls, and making out bound calls to various people who have either declined service, have an open recall that needs to be addressed or missed their appointments among other similar lists. . Essential Duties as following;
Handle all guest inquiries with a focus on 100% guest satisfaction.
Receive inbound calls on service calls with a goal to establish a firm appointment date and time from the prospect guest to come to Hutchinson Ford.
Project a friendly and helpful demeanor while answering questions and inquiries from guests, and providing general or related vehicle service information. .
Gather and track all guest data as directed; accurately enter into BDC database.
Utilize detailed scripts provided by the dealership in addressing guest inquiries and concerns to meet the dealerships and manufactures objectives.
Work in close proximity with other Service BDC Representatives in a team based environment.
Facilitate timely follow up on all inquiries as directed by management and/or procedures.
Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts.
Partner with BDC leadership on activities in the dealership / outside the call center. Communicate with the dealership management or front-line employees on behalf of our guests.
Participate in departmental and dealership meetings; other duties as assigned by management.
Qualifications:
Exceptional Oral and Written Communication Skills via phone, one-on-one and online are a must.
Proficient in basic math and writing skills.
Proven customer service track record or obvious desire to provide next level customer service.
Comfortable in a high paced, competitive environment (all while actually ENJOYING your job!!!).
Pass drug testing, background investigation/interview and pre-employment assessment.
Benefits:
Competitive Pay Plan
Medical / Dental / Vision / 401K / Disability and Life Insurance / Paid Vacation and Holiday
Internal Promotion Opportunities and Ongoing Training
Employee Discounts
About Us: The Hutchinson Automotive Group is a family owned and operated group of dealerships serving Macon, Forsyth, Warner Robbins and Albany, Georgia for over 20 years. At all of our dealerships, we have devoted ourselves to helping and serving our customers to the best of our ability. We offer New Buick, Cadillac, Ford, GMC, Kia, Mitsubishi and Toyota and well as quality pre-owned vehicles to fit every need. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyCustomer Service
Customer service agent job in Macon, GA
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
Insurance Customer Service
Customer service agent job in Byron, GA
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus commission
Monthly and Yearly bonuses
Paid Time Off (vacation and personal/sick days)
Retirement Plan
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements:
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Property & Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Customer Support/Data Entry
Customer service agent job in Robins Air Force Base, GA
The Customer Support Data Entry position supports Enterprise Contract Logistics Services (ECLS) in support of the Command, Control, Intelligence, Surveillance and Reconnaissance (C2ISR) Division, AFLCMC/HBG, at Robins Air Force Base, Georgia. The ECLS performance tasks include functioning as the Service Provider (SP) at the enterprise level for Materiel Management and Warehousing and other Supply Chain Management (SCM) activities as required by the C2ISR weapon systems.
Job Responsibilities:
Deals with returns, exchanges and complaints, or will perform related functions at the point of meeting customer expectations.
Includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of defective products.
Inspects and evaluates inventory management activities. Periodically inspects activities for compliance with policies, procedures, and directives for accuracy.
Analyzes reports and records activities, reports inefficiencies to supervisors, and recommends corrective actions to improve operations.
Evaluates supply efficiency and equipment management activities. Uses management products to evaluate accounts.
Ensures security classification sensitivities of handling, shipping, receiving, transfer and storage locations are observed per applicable security classification guides.
Plans and schedules material storage and distribution activities.
Ensures availability, and controls use of space, material handling equipment, and required spare parts.
Establishes fire prevention and safety standards, and ensures compliance.
Determines requirements for storage, including those for classified, sensitive, radioactive, hazardous, mobility readiness spares packages and flammable property. Ensures protection of personnel.
Prevents deterioration, contamination, and destruction of property.
Controls stock rotation to prevent deterioration and permit maximum use of dated and technical order compliance assets.
Coordinates with customers regarding priority of deliveries and destination points. Establishes controls to deliver expedited requests within prescribed time limits.
Works in central receiving activity; coordinates requirements for shipping with transportation.
Manages Government Furnished Property program. Responsible for MICAP management and processing.
Maintains assigned unit vehicles.
Required Skills and Experience:
Must be able to obtain a DoD SECRET clearance
High School diploma or equivalency required
Relevant experience required
Must be a US citizen
Preferred Skills and Experience:
Active DoD SECRET clearance
Prior AFSC 2SX1 Military Occupational Classification or other DoD service Supply Chain and Materiel Management Specialist equivalent highly desired
3+ years of direct Supply Chain and Materiel Management experience
Spectrum is proud of our diverse workforce and diligently committed to remaining an Equal Opportunity Employer. Spectrum governs all employment-related decisions without regard to an individual's race, color, gender, gender identity, sexual orientation, religion, national origin, age, disability, veteran status or any other protected classification.
[Equal Opportunity/Affirmative Action Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity]
Auto-ApplyContinuous Care Engagement Specialist
Customer service agent job in Macon, GA
Job Description
3:15 is looking for a Continuous Care Engagement Specialist to join our dynamic team. As a Continuous Care Engagement Specialist, you will play a crucial role in improving patient care and building lasting relationships with healthcare providers. Our company is passionate about changing the delivery of healthcare and transforming the industry. As a family-founded and led organization, we value collaboration, innovation, and excellence. Join us in making a difference in the lives of patients and healthcare professionals.
Responsibilities
Serve as the primary point of contact for healthcare providers, ensuring effective communication and collaboration.
Coordinate and implement patient engagement strategies to improve continuity of care.
Enroll eligible patients in the continuous care programs including device assignment and nurse welcome call scheduling
Assist with the coordination of medical equipment and supply delivery to patients' homes.
Document and maintain accurate and up-to-date patient records.
Requirements
At least 2 years of experience in a healthcare or patient engagement role.
Excellent interpersonal and communication skills, with the ability to build rapport and trust with patients and healthcare providers.
Strong knowledge of healthcare regulations and best practices.
Proven ability to work independently and as part of a multidisciplinary team.
Strong desire to collaborate and communicate efficiently.
Self discipline and motivation.
Detail-oriented with strong organizational and time management skills.
Proficiency in using electronic medical records systems and other healthcare software.
Benefits
Collaborative work environment
Making a difference in patients' lives every day
Health Care Plan (Medical, Dental, & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary, & AD&D)
Paid Time Off (Vacation, Sick, & Public Holidays)
Full time (40 hour week), Monday-Friday 8AM-4:30PM
Monday-Thursday will be in doctor's office (depending on placement that's Macon or Warner Robins) and Friday will be in the Macon 3:15 office on Zebulon Rd.
MUST have reliable transportation
$16-$18 per hour
Call Center Agent
Customer service agent job in Macon, GA
Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes, helping them achieve their goals and objectives. Our team is dedicated to connecting employers with the best candidates, and we are committed to providing exceptional service to both our clients and candidates.
Job Overview:
We are currently seeking highly motivated and customer-focused Call Center Agents to join our growing team. As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customer service, and resolving any issues or concerns that may arise.
Key Responsibilities:
- Answering a high volume of incoming calls and responding to customer inquiries in a timely and professional manner
- Making outbound calls to follow up on customer inquiries, resolve issues, and provide updates
- Providing exceptional customer service by actively listening to customers, understanding their needs, and addressing any concerns or complaints
- Maintaining accurate and detailed records of all customer interactions and transactions
- Collaborating with team members and other departments to ensure customer satisfaction and resolution of issues
- Following company policies and procedures to ensure compliance and maintain customer confidentiality
- Meeting and exceeding performance targets and goals set by the company
- Continuously developing and improving product knowledge to better assist customers
Qualifications:
- High school diploma or equivalent
- Previous experience in a call center or customer service role preferred
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to multitask and work in a fast-paced environment
- Proficient in computer skills and experience using CRM software
- Flexibility to work various shifts, including evenings and weekends
- Must be legally authorized to work in the United States
Perks:
- 1099 Contractor
- Make your own schedule
- Paid Training
To get started quickly, click the link below to learn more about our company.
Company Overview - Confident Callers
Service Dispatcher
Customer service agent job in Macon, GA
Hard Work Deserves A Generous Reward. Get Rewarded. At Ricky Heath Plumbing Heating & Cooling, we are more than just a plumbing company; we are a family. Our mission is to provide exceptional plumbing services in Macon and the surrounding areas while nurturing a culture that values our employees, cherishes our clients, and uplifts our community. Join that mission, and you will enjoy:
A Smaller, More Flexible & Nimble Company
Competitive Pay & Special Bonuses - Earn to $20/hr + bonuses
Growth Opportunities
Ongoing Training to Learn Valuable Skills
Paid Time Off
Employee Appreciation
The Service Dispatcher is the quarterback of our plumbing, heating, and cooling team-calling the plays, keeping the pace, and making sure every move sets our technicians up for success. In this role, you'll coordinate daily schedules, optimize routes, and ensure timely service delivery while being the reassuring voice on the phone for our customers. If you bring positive energy, thrive on solving challenges in real time, and have an intuitive knack for keeping things running smoothly, this is your chance to shine at the center of the action.
Responsibilities:
Assign service calls to service techs to based on skills, location, and workload.
Monitor job progress in real time, adjusting schedules for emergencies or delays.
Optimize routes to reduce travel time and maximize productivity.
Communicate schedule changes to technicians promptly.
Requirements:
High School Diploma or GED Required
Excellent customer service experience required; previous dispatching experience especially in residential services is a plus.
Basic computer skills including Word, Excel, and any other software used by the company.
Exceptional interpersonal and communication skills both written and verbal.
Geographical knowledge of service area and/or map reading skills.
Ability to work extended hours, nights or weekends when needed.
Competitive individual contributor who also loves to win as a team
Able to pass a background check, MVR and a drug test
We are an equal opportunity employer.
Auto-ApplyCall Center Representative
Customer service agent job in Locust Grove, GA
Job Brief:
We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
Responsibilities:
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Making sales or recommendations for products or services that may better suit client needs.
Skills Required:
High school diploma or equivalent.
More education or experience may be preferred.
Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
Understanding of company products, services, and policies.
Proficiency with computers, especially with CRM software, and strong typing skills.
Ability to ask prying questions and diffuse tense situations.
Strong time management and decision making skills.
Adaptability and accountability.
Fluency in multiple languages may be desired.
Customer Service Representative
Customer service agent job in Macon, GA
Requirements
Qualifications
High School Diploma or equivalent
Previous experience in a Clerical or Customer Service environment
Knowledge of Microsoft Office (Word, Excel) etc.
Proficient general office skills (typing, computer, fax, filing, multiple phone line)
Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred
Continuing Education
As designated by management to include company in services and off-site training programs as appropriate to industry and position.
FLSA Status
Non-Exempt
Licenses, etc.
None
Customer Service and Sales Reps Needed for Retail Position
Customer service agent job in Macon, GA
DotCom Marketing works hand-in-hand with some of the biggest retailers in the world to offer their customers a unique shopping experience which engages the customer in learning about our client's various products and services, while also giving each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients products and services.
Job Description
We are actively seeking event marketing representatives with a strong customer service focus to join our team. The positions available will be responsible for all customer interactions involved with our retail marketing campaigns. Our representatives are at the forefront of all our campaigns as brand ambassadors and manage all client and customer relations at our marketing events. Our clients trust us to train and develop the right individuals who will be able to take their brands to the next level in a fast paced market place. We firmly believe that our competitive edge comes from our people and their ability to represent and develop our clients' products and services through excellent customer service.
We are currently seeking individuals with leadership qualities and great communication skills. Because we prefer to promote from within, we also offer a management training program, customized for our firm's needs, for those dedicated to that level of achievement.
Compensation is
HOURLY + COMMISSION
!
Qualifications
Strong organizational skills and ability to network professionally
Sales or customer service experience
Desire for advancement opportunities
We are BEST-IN-CLASS and need the best people working with us!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative
Customer service agent job in Macon, GA
We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions.
The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.
Responsibilities:
Oversee customer account management - Includes developing new business along with negotiating contracts and agreements to maximize profits.
Collaborate cross-functionally - Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services.
Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives.
Requirements:
Sales or related field
Strong verbal and written communications skills
Excellent listening, negotiation, and presentation abilities
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers.
Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level
Auto-ApplyCustomer Service / Sales Representative
Customer service agent job in Macon, GA
Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
Bilingual is highly desirable.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
Related: Rent to own, Aaron's, Rent a Center, Buddy's, Rim Tyme, Rent a wheel, Sales, Customer service, Customer service rep. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Maintain competitor sales and promotions knowledge
* Training store associates
* Bilingual is highly desirable.
Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth.
We offer competitive base pay, commissions, bonuses and a complete benefits package.
Other Requirements:
Valid State Driver License with a clean driving history
We conduct drug screen, & background check
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity.
Related: Rent to own, Aaron's, Rent a Center, Buddy's, Rim Tyme, Rent a wheel, Sales, Customer service, Customer service rep. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Customer Service Rep(04188) - 2699 Watson Blvd
Customer service agent job in Warner Robins, GA
Title Customer Service Representative
Duties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
Customer Service
Customer service agent job in Warner Robins, GA
Focus Group Services LLC on Warner Robins, GA is looking for one customer service to join our 7-person strong team. We are located on Building 982 Macon Street. Our ideal candidate is self-driven, ambitious, and engaged.
Benefits
We offer many great benefits, including free early access to your pay through Homebase.
Responsibilities
Greet customers and make them feel at home.
Answer any questions the customers may have.
Assist Customers in preparing their orders.
Clean work area as needed to maintain a tidy work environment.
Respond to all complaints in a friendly and professional manner.
Qualifications
Friendly attitude even when dealing with disgruntled employees.
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
We are looking forward to hearing from you.
Customer Service Representative ~ Customer Experience Agent
Customer service agent job in Forsyth, GA
🌿 Customer Service Representative
📍 🕒
Full-Time
| 💼
Hourly + Performance Incentives
Help Us Create Lawns People Love!
At Turf Magic, we believe great lawns begin with great people. We're not just growing grass - we're growing relationships. As a Customer Service Representative, you'll be the friendly voice that ensures every customer interaction reflects our passion, professionalism, and purpose. If you thrive in a fast-paced, people-focused environment, we want you on our team!
🌱 Our Mission
To deliver premium lawn care services while fostering lasting relationships through honesty, reliability, and unmatched customer care. We treat every lawn like it's our own, and every customer like family.
💚 Our Core Values - The Roots of Turf Magic
Integrity
We will always do the right thing, even when no one else is watching.
Accountability
We understand that our actions, words, and decisions define who we are. Good or bad, we own our decisions!
Inclusion
We respect others, ensuring an atmosphere of respect, dignity, and acceptance.
Accept Challenge
We have the heart and desire to roll our sleeves up and embrace the hard stuff! Meet every challenge head-on.
Motivation
We strive to be better every day. This is the mindset that ensures success!
💬 What You'll Do
Serve as the first point of contact for customer inquiries via phone, email, and chat.
Resolve service-related issues with patience, professionalism, and efficiency.
Schedule appointments, manage service changes, and maintain accurate customer records.
Proactively reach out to clients for service follow-ups and satisfaction checks.
Collaborate closely with field teams and operations to ensure customer needs are met.
🧠 Who You Are
A problem-solver with a positive attitude and excellent communication skills.
Empathetic, calm under pressure, and truly enjoy helping people.
Organized, detail-oriented, and thrive in a structured but fast-moving environment.
✅ Requirements
High school diploma or equivalent (Associate's or higher preferred).
1-2 years of customer service experience (preferably in a service-based industry).
Strong phone and computer skills.
Availability to work regular business hours, with occasional flexibility.
🎁 What We Offer
Competitive pay with performance-based bonuses
Health, dental, and vision benefits
Paid time off and holidays
Supportive team environment with growth opportunities
Training and development programs
A mission-driven culture that values YOU
✨ Be the Voice of Turf Magic
If you're ready to be part of a company that puts people first - from our clients to our employees - and help us grow the magic.
🌐
******************
CSR - Weekends
Customer service agent job in Griffin, GA
JOIN THE TEAM! Hammond Services is growing, and we are looking for a qualified PART TIME Customer Service Representative who wants to grow with us! We are a family owned and operated business that has been serving the South Metro Atlanta area since 1979. We are a well-established and respected Heating, Cooling, Plumbing, and Electrical company that takes pride in everything we do.
As the first contact for our company, you will be setting an example for the quality and professionalism of our company! This is a demanding position where you may be dealing with up to 100 calls per day. Initial training period consists of 1 - 4 weeks, Mon - Fri, 8am - 5pm. Once training is complete, work hours are Saturday and Sunday - 8am - 5pm.
What We Offer:
* Competitive compensation packages (potential to earn commissions) - TOP PAY FOR TOP TALENT!
* Opportunities for professional development and advancement within our Team
What You'll Do:
* Assist the Customer Service department with basic to mid-level issues. Any high-level issues are escalated to the Customer Service Manager.
* Communicate with customers via phone, email to create service orders.
* Gathers all information for the service file location, edits, updates.
* Assists field supervisors in communication with customers to set up service calls.
* Create service information advertising folders for the field staff.
What You'll Bring:
* Prior experience in a similar position where they have worked with a multi-line phone system taking incoming and making outgoing calls. Prior experience making outbound sales calls is a plus!
* Computer literate with expert knowledge in MS Office Suite - Word, Excel, PowerPoint; working knowledge of all office equipment.
* Ability to type at a minimum of 40 wpm. Previous experience demonstrating typing in a fast-paced setting.
* Computer literate with expert knowledge in MS Office Suite - Word, Excel, Outlook; working knowledge of all office equipment.
* Be able to pass a pre-employment drug test and criminal background check.
* Effectively manage call volume and day-to-day tasks; be able to work flexible schedules including overtime, as needed.
* Excellent problem-solving skills with attention to detail.
* Strong communication skills for effective interaction with clients and team members.
We are accepting applications by replying to this job posting. Please upload a resume or detailed job history to be considered.
We are an Equal Opportunity and Military Friendly Employer & Drug-Free Workplace
Customer Service Rep
Customer service agent job in Centerville, GA
About
the
Role:
Auto-ApplyParking Services Specialist
Customer service agent job in Fort Valley, GA
FORT VALLEY STATE UNIVERSITY (FVSU), a state and land-grant institution of the University System of Georgia, invites applications for the position of Parking Services Specialist.
Fort Valley State University, the only 1890 land-grant university in Georgia, is a comprehensive institution that provides an education to over 2,800 students including graduate students. The university is located in the town of Fort Valley in Peach County, the original site of the state's peach industry. Its 1,365-acre (5.52 km2) campus is Georgia's second-largest public university in area.
Fort Valley State University is an affirmative action, equal opportunity institution and does not discriminate against applicants, students, or employees on the basis of race, gender, ethnicity, national origin, sexual orientation, religion, age, disability, or marital or veteran status.
JOB SUMMARY:
The Parking Services Specialist ensures that parking policies are established and followed and will assist in all areas of Parking needs for the university. This position will report to members of the FVSU Campus Police & Safety to ensure that established parking rules and regulations are adhered to and followed by all members of the campus community. In addition to "other duties as assigned", this position may be required to be cross trained for another position and/or responsibility in order to provide both back-up for a department as well as to supplement resources needed during certain times of the year.
ESSENTIAL DUTIES/RESPONSIBILITIES:
Collaborate with Administrative staff to ensure that parking policies and procedures meet expectations and established standards.
Maintain databases to provide accurate information and reports weekly.
Assist with reviewing and verifying documentation for completeness and compliance with policies and procedures.
Compile and verify weekly/monthly reports within specified deadlines.
Manage accounts payable for all purchases.
Manage invoicing to third party vendors and ensure payment is made.
Approve and reconcile financial journals for inter-office financial transactions for special events and other purchases.
Assist with contractor and bulk parking permit sales and other elevated projects that extend beyond day-to-day sale
Assist with towing and booting of vehicles in FVSU parking lots.
Assist FVSU public safety officers and security guards as needed.
Assist with various citation collection efforts as directed by management.
Perform other related duties as assigned.
MINIMUM QUALIFICATIONS
High School Education or GED required
Valid Georgia driver's license and meet driving record criteria established by the Department
Excellent written and verbal communication skills
Excellent decision-making skills and the ability to think and act quickly
PREFERRED QUALIFICATIONS
Minimum of two years of relevant experience, preferable in parking.
Knowledge and ability to understand and accurately apply laws, rules, regulations, and policies.
Must be able to operate efficiently and effectively in a fast-paced, changing environment.
Ability to communicate effectively, orally and in writing.
Experience working on a college campus
KNOWLEDGE REQUIRED BY THE POSITION
Ability to work in conjunction with the community in the furtherance of institutional goals, preferably in an educational environment
Ability to exercise self-restraint and maintain composure under pressure or adverse conditions required.
Ability to operate with limited supervision and maintain efficient, self-directed job functions necessary.
Ability to make sound decisions based on good judgment on a frequent basis
Skilled in conflict resolution and avoidance, and have exemplary public relations skills
COMPLEXITY/SCOPE OF WORK
Work is performed primarily outdoors, and may require exposure to extreme weather conditions
Has potential for exposure to potentially dangerous interpersonal situations, necessitating the observance of appropriate safety precautions
Requires weekend, holiday, and shift work
Must fully understand the role of a non-sworn guard in a support role to the FVSU police unit and know when to summon police assistance or fire/EMS help
PHYSICAL DEMANDS/WORK ENVIRONMENT
Job may be physically demanding at times and may require physical exertion including bending, reaching, stooping, lifting, pushing, pulling, etc.
Requires long periods of walking, standing, and sitting
Requires the ability to defend oneself or a member of the community in exigent circumstances
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at
*************************************************************************
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at
***********************************************
.
Customer Service Representative for Disribution Services
Customer service agent job in Hawkinsville, GA
Join us at
ECP
- a place where you'll be valued, recognized and rewarded for the vital work you do each day. We'll surround you with a strong team and leadership that supports every aspect of your life - both inside and outside of our centers. And you'll get to practice your passion in a non-profit, mission-driven organization that's known for the highest level of care in our communities
SUMMARY
Responsible for managing assigned customer service accounts and performs specialized activities involving the receiving, processing, and verification of supply and equipment purchases.
ESSENTIAL DUTIES AND RESPONSIBILITES
Manages assigned customer accounts; interviews and corresponds with customers to ascertain needs; receives, processes, and verifies customer supply and equipment orders; advises customers of new products and services; schedules delivery dates.
Answers and responds to incoming calls regarding customer accounts; expedites emergency orders and reviews and approves special order requests.
Manages customer complaints; handles problem invoices; investigates delayed deliveries; documents and processes claims for damaged supplies and equipment.
Maintains records pertaining to items purchased, costs, delivery, product performance, account status, and inventories; monitors product price information.
Confers regularly with outside sales team, warehouse personnel, and other customer service representatives to discuss customer satisfaction and service enhancements.
Keeps current of new products and services and changing market trends
Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication.
Contributes to the work of committees, workgroups, project management, and other collaborative efforts of the System.
Performs other duties as necessary to ensure the success of the System.
SKILLS AND ABILITIES
Working knowledge of customer service and sales strategy techniques.
Knowledge of elementary bookkeeping methods.
Working knowledge of word processing including Word, Excel, and Outlook.
Ability to make mathematical calculations and maintain records.
Ability to follow oral and written instructions.
Ability to effectively communicate and present information in a clear and concise manner, both orally and in writing.
Ability to maintain effective working relationships with customers, fellow associates, and provide quality customer service.
MINIMUM QUALIFICATIONS
High School Diploma (GED).
SUPERVISORY RESPONSIBILITIES
None
LANGUAGE SKILLS
Ability to read and interpret document such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine correspondence. Ability to speak effectively with telephone customers.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram format. The ability to deal with problems involving several variables in standardized situations.
COMPUTER APPLICATION SKILLS
This job requires proficiency with the following computer applications:
Groupwise E-mail Microsoft Excel Microsoft Word
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICIAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to sit, talk or hear. The associate frequently is required to walk. Use hands to finger, handle or feel and reach with hands and arms. The associate is occasionally required to stand. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
EEO / M / F / D / V / Drug Free Workplace
ECP Facebook
Auto-ApplyContinuous Care Engagement Specialist
Customer service agent job in Warner Robins, GA
Job Description
3:15 is looking for a Continuous Care Engagement Specialist to join our dynamic team. As a Continuous Care Engagement Specialist, you will play a crucial role in improving patient care and building lasting relationships with healthcare providers. Our company is passionate about changing the delivery of healthcare and transforming the industry. As a family-founded and led organization, we value collaboration, innovation, and excellence. Join us in making a difference in the lives of patients and healthcare professionals.
Responsibilities
Serve as the primary point of contact for healthcare providers, ensuring effective communication and collaboration.
Coordinate and implement patient engagement strategies to improve continuity of care.
Enroll eligible patients in the continuous care programs including device assignment and nurse welcome call scheduling
Assist with the coordination of medical equipment and supply delivery to patients' homes.
Document and maintain accurate and up-to-date patient records.
Requirements
At least 2 years of experience in a healthcare or patient engagement role.
Excellent interpersonal and communication skills, with the ability to build rapport and trust with patients and healthcare providers.
Strong knowledge of healthcare regulations and best practices.
Proven ability to work independently and as part of a multidisciplinary team.
Strong desire to collaborate and communicate efficiently.
Self discipline and motivation.
Detail-oriented with strong organizational and time management skills.
Proficiency in using electronic medical records systems and other healthcare software.
Benefits
Collaborative work environment
Making a difference in patients' lives every day
Health Care Plan (Medical, Dental, & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary, & AD&D)
Paid Time Off (Vacation, Sick, & Public Holidays)
Full time (40 hour week), Monday-Friday 8AM-4:30PM
Monday-Thursday will be in doctor's office (depending on placement that's Macon or Warner Robins) and Friday will be in the Macon 3:15 office on Zebulon Rd.
MUST have reliable transportation
$16-$18 per hour