Allstate Customer Service Agent
Customer service agent job in Westerville, OH
Job Description
SIGN ON BONUSES FOR CURRENTLY LICENSED AGENTS!!!
About Us:
We are a high-performing and customer-focused insurance agency, consistently ranked in the top 2% of Allstate agents for customer satisfaction and growth. Our mission is to help individuals, families, and small businesses protect and grow their assets while providing exceptional service.
Position Overview:
Our on-site Relationship Manager position (Customer Service Agent) is more than just answering phones, setting appointments, and processing payments. This is an engaging and rewarding role that involves conducting in-depth policy reviews, making tailored recommendations, and cross-selling to existing clients. If you thrive on building relationships, educating clients, and maximizing sales opportunities, this is the perfect career move for you!
Important: All applicants will receive a link to a quick online assessment, which must be completed to be considered for this position.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Salary + Overtime + Unlimited Commission & Bonus Opportunities (Monthly & Yearly)
Health Insurance
Supplemental Health Insurance (accident, critical illness, dental, vision, disability, life)
SIMPLE IRA with 3% match
Flexible Hours
Paid Vacation
Insurance discounts
Paid Time Off (PTO)
Flexible Schedule
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Responsibilities
Conduct annual policy reviews with clients and onboarding policy reviews with new clients, ensuring they have proper coverage and offering additional services and policies.
Identify and cross-sell bundling opportunities for home, auto, and life insurance.
Process customer policy change requests and endorsements accurately.
Handle incoming claims calls and assist customers with their claims process.
Discuss billing concerns and accept customer payments.
Provide exceptional customer service, ensuring high retention and satisfaction with offering additional policies.
Multitask effectively to handle client communications via phone, email, text, and voicemail.
What We Offer:
Competitive salary + commission + incentives based on your performance.
Clear career advancement opportunitiesgrow into a sales agent, manager, or more!
A steady flow of new clients to onboard and cross-sell.
Comprehensive training & coaching (including licensing) to help you succeed.
A dynamic team environment that rewards hard work and dedication.
Requirements
A Property & Casualty Insurance license is preferred, but we will license and train and license the right candidate.
Must also obtain a Life Insurance License within 90 days of onboarding.
Positive, enthusiastic, and coachable attitude.
Strong customer service, sales, and communication skills.
Ability to multitask, follow through, and follow up effectively.
Goal-oriented and self-driven with leadership potential.
Must be able to work on-sitethis is not a remote position.
Apply Today!
This is a career opportunity that will set you on the path to success! If youre ready to make a real impact on peoples lives, apply now and complete the required assessment to move forward.
THIS IS THE CAREER MOVE YOU WILL BE GLAD YOU MADE!
Customer Service Technician- BSW
Customer service agent job in Mansfield, OH
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.
As a Customer Service Technician your responsibilities will include:
Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
Performing maintenance and repair on outside plant facilities
Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
Observing all safety rules and regulations
Assisting other technical personnel in the performance of their duties when requested
Actively supporting sales and marketing related activities
Directing customer facing work and sales referrals
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
High School diploma or equivalent experience
Ability to distinguish colors on facilities
Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
Basic computer skills including MS Office applications
Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
Ability to work aloft (e.g. ladder)
Ability to work outside in all weather conditions and at various hours of the day/night
A valid driver's license and satisfactory driving record
Positive and professional appearance and demeanor when communicating the company's products and services to our customers
Accountability/dependability (on time and on load when scheduled and serve on call as needed)
Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
BONUS POINTS FOR:
Prior experience as a customer facing telecom operations technician
Basic electricity training/certification or documented equivalent work experience
ADSL installation/repair experience (self/full installs)
A+/Net + Certified Required Soft Skills
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether to join the union, but if you do join the union you would be obligated to pay union dues
#LI-GF1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
Customer Service Attendant
Customer service agent job in Mansfield, OH
AVI Foodsystems is looking for a friendly and hard-working team member to fill the role of Customer Service Attendant, Part-time.
Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.
Duties & Responsibilities:
Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations
Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packages foods
Place stock on shelves or racks in vending machines or coolers
Ensure the refrigeration of all cold food products
Oversee the ordering of merchandise and control inventory
Collect unsold and stale merchandise
Collect money, including coins and bills, from machines
Communicate positively with customers by making eye contact and smiling
Perform routine maintenance and sanitation of machines
Maintain clean vending areas
Requirements:
Outgoing personality with the skills to promote products
Ability to work both independently and as part of a team
Excellent organization and time management skills
Ability to speak effectively to customers and employees
Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals
Benefits:
Flexible schedule with a work/life balance
A family culture and atmosphere
Competitive compensation
Health, dental, vision, and life insurance for full-time team members
401(k) with generous company match
Paid vacations and holidays
Free meals and snacks/beverages
Immense training and growth opportunities
We conduct pre-employment drug testing. EOE
Commercial Loan Servicing Agent
Customer service agent job in Richwood, OH
At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive.
Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members.
Richwood Bank has a comprehensive benefits package for full-time employees including, but not limited to, medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full time and part time employees have access to a 401(k) plan, and enhanced Wellness program, tuition reimbursement, and tons of professional development opportunities!
The Commercial Loan Servicing Agent is a full-time position that requires knowledge of the loan process. This role serves as a critical liaison between the financial institution and its commercial clients, ensuring the effective administration, monitoring, and servicing of commercial loan portfolios.
Richwood Bank prides itself on a unique company culture and all team members should be active and engaged participants.
Essential Functions
Maintain Weekly Reports such as note exceptions, past due and ticklers
Maintain Monthly Reports such as Uniform Commercial Code (UCC) Expiring Report, Participation Transaction Report
Renew County and State Uniform Commercial Codes (UCCs) every 5 years
Prepare Satisfaction of Mortgages, Satisfaction of Assignment of Rents
Release liens on car titles/Uniform Commercial Codes (UCCs)
Work with Loan Agents and Lenders on all Commercial Partial Releases of property
Process loan payoffs (checks/wires)
Prepare payoff quotes
Send Paid Notes to customer
Complete all Commercial Loan Maintenance in Core
Complete all Participation Payment Wires
Incoming & Outgoing
Lead Bank & Non- Lead Bank
Support tracking and obtaining of insurance on loans over our blanket insurance coverage
Audit preparation, work with auditors
Scanning/indexing documents
Filing collateral docs for document retention
Create and Maintain Standard Operating Procedures (SOPs)
Process all transactions associated with Commercial Construction Draws
Send Incoming / Outgoing Wire and ACHs
Audits new Participation Loans
Compliance Monitoring
Support with escrow analysis and mail out surplus checks
Process all Loan Renewals & Modifications
Process all Loan Extensions
Maintain assigned work hours
Work with others in a team environment
Accept direction from supervisors
Ensures work completed is accurate and appropriate. Verifies and validates all data to confirm accuracy and reliability. Paying close attention to details of all information received and entered.
Skills and Abilities
Project management
Analytical thinking skills
Excellent customer service skills
The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank exposure to loss and fraud
Mathematical skills
In-depth knowledge of our bank products and services
Work well under pressure and in a fast-paced environment
Ability to identify opportunities to educate customers of more products and services that may fit their needs (cross promotion)
Strong communication skills
High degree of accuracy
Detailed and organized
Always maintain confidentiality
Maintain a positive can-do attitude towards your team and customers
Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act
Punctual
Driven to succeed and open minded to learn more about new technology within our industry
Education
High School Diploma or GED required; college preferred
Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto Customer Service Reps
Customer service agent job in Medina, OH
5180 Montville Dr., Medina, OH 44256
AUTOMOTIVE TECHNICIAN $65,000 - $130,000+ /Year + Great Benefits! Choose Your Schedule: 5 or 6-Day Work Week 40+ Hours Guaranteed!Previous Auto Mechanic Experience Required
Ken Ganley Nissan Medina's High-Volume Service Department is HIRING NOW for motivated Service Techniciansto perform vehicle repairs and routine service/maintenance according to skill and certifications.
Whether you are a Lube Tech, Service Tech, ASE Certified, Any Brand Certified, or Master Certified Technician We want to hear from you!
If you have outstanding customer satisfaction skills, are self-motivated and driven apply online today!
We promote a team-oriented environment where each employee has the mentorship, support, and tools they need to succeed in their career. Apply today! All applications are confidential.
We offer:
Industry-Leading Pay: Tell us about your experience at your interview!
Performance Bonuses & Weekly Spiffs: $65,000 $130,000+ annual income potential
Sign-on bonus for the right candidate!
5-Day work week with an option for 6 your choice!
40+ Hours Guaranteed!
Full-time, day shift only no nights!
Closed on Sundays
Continuous paid training and certification support
Health, Dental, and Vision Insurance
401(k) Retirement Plan with Company Match
Paid vacation and holidays
Uniforms provided
Clean, professional shop environment with updated equipment
Supportive leadership that values technician input and knows what it takes to run a productive shop
Career advancement opportunities
Key Responsibilities:
Perform accurate diagnostics, repairs, and maintenance in line with manufacturer standards
Communicate clearly with advisors about work performed and needed
repairs
Complete repair orders and documentation in CDK/ADP
Maintain a clean and organized work area and handle shop equipment
with care
Mentor or support less experienced techs as needed
Occasionally road-test vehicles to verify work performed
Qualifications - Automotive Technician:
Previous experience as an Automotive Technician / Mechanic required
ASE Certified, Master Certified, and/or Nissan Certified is preferred but not required
Ohio State Vehicle Inspection qualified is a plus!
Be prepared to work extended hours when necessary to achieve goals.
Must hold a valid driver's license.
Team-oriented, flexible, and focused on maintaining a high level of customer service
Computer skills
Must supply own tools (special/job-specific tools and equipment provided by dealership)
Please upload your resume
If youre ready to work in a shop that respects your time, supports your growth, and pays what youre worth apply today. We look forward to connecting.
We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
RequiredPreferredJob Industries
Customer Service
Automotive Customer Service Advisor - 3944
Customer service agent job in Brunswick, OH
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Customer Service Coordinator
Customer service agent job in Brunswick, OH
Job DescriptionBenefits:
Great Working Environment
Growth and Career Advancement Opportunities
Flexible Scheduling
401(k)
401(k) matching
Company parties
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Job Summary
We are seeking a motivated and organized Retail Customer Service Coordinator for our luxury sales and design center located in Brunswick, OH. The ideal candidate will have excellent communication skills, a keen eye for detail, and a passion for customer service. The Retail Customer Service Coordinator will be the first person our clientele will see when they walk in the door and should be provided with a 5-Star, VIP experience as they select the best appliance solutions for their needs.
The Retail Customer Service Coordinator will serve as a liaison between the whole client experience throughout Home Appliances sales, warehouse, delivery, and installation divisions so there is one point of contact. In addition to follow up with our clientele to guarantee 100% satisfaction.
Responsibilities
Greet and engage all guests who enter the showroom. Gather customer information for customer walk in report and build rapport
Receive a high volume of inbound calls and emails
Direct sales calls to salespeople and direct general calls to the correct departments
Assist customers needing guidance or questions answered
Ensure that all appliance displays are clean and tagged
Create new sales/product tags when necessary
Contact customers to confirm delivery and service appointments
Contact customers after delivery to ensure they had a positive experience
Take payments, process, and invoice on-site cooking class sessions
Process payments for sales and parts orders
Assist customers with parts and appliance pick up orders including model and serial verification and invoicing
Qualifications
High school diploma/GED
Previous experience as a Customer Service Representative or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Strong organizational and multitasking abilities.
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
Experience with Word, Excel and Outlook and a willingness to learn industry-specific software systems.
Ability to work flexible hours, including evenings and weekends.
Why us:
We were voted BEST OF THE BEST for 17 years straight by Medina Gazette readers for the Best Place to purchase appliances
We want only the best and will invest in your growth
We are the only Northeast Ohio company that offers the entire customer experience, including sales, service, installation, delivery and parts
Growing organization provides multiple opportunities for advancement
We reward positive results and outstanding customer service practices
We are happy. We love what we do. We work hard and play hard.
We are constantly evolving to ensure the big and small details of what we do aren't missed.
Every process should be about getting customers and keeping them for life
Sales Representative, Customer Service
Customer service agent job in Delaware, OH
Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Computer skills (Exel)
* Dealing with customer service opportunities
* Fluency in English is a must, fluency in Spanish is highly desirable.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Convenience Store Customer Service Representative - Fredericktown
Customer service agent job in Fredericktown, OH
Job Details Entry OH Fredericktown 1121 - Fredericktown, OH Customer Service Representative Convenie $14.25 Hourly AnyDescription
CUSTOMER SERVICE REPRESENTATIVE CONVENIENCE STORE
As a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer service.
Major Job Activities
Provide exceptional, fast, efficient, and friendly service.
Handle money and complete transactions.
Stock merchandise on sales floor and in coolers.
Work with other store employees as a member of the BellStore Team.
Maintain clean facilities and work environment
Other duties as assigned by Store Management
Standing 90 %
Lifting up to 40# - for stocking shelves, coolers, back room - daily
Reaching daily (above head cigarette racks, storage shelves, etc.)
Bending daily (down and side to side)
Pushing brooms, mops, dolly on wheels daily
Pulling cart daily
Qualifications
Qualifications
• Outgoing, able to work pleasantly with the public
• Ability to work shifts, holidays, and weekends.
• Honest and dependable
• Reliable transportation and phone communication
Physical Requirements
• Standing - 90 %
• Lifting up to 40# - for stocking shelves, coolers, back room - daily
• Reaching - daily (above head - cigarette racks, storage shelves, etc.)
• Bending - daily (down and side to side)
• Pushing - brooms, mops, dolly on wheels - daily
• Pulling - cart daily
Customer Service Admin
Customer service agent job in Old Fort, OH
A collective energy and ambition. A place where you can make a real difference. We're a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.
United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.
Come join our Old Fort, OH facility where we manufacture products such as A&H Baking Soda, A&H Cat Litter, and A&H Unit Dose Detergent!
This is at the Old Fort, OH Facility working Thursday - 3:30 p.m. - 11:30 p.m., Friday and Saturday - 7:30 p.m. - 7:30 a.m. and Sunday - 7:30 p.m. - 3:30 a.m.
ROLE SUMMARY:
This position will interact with carriers, the Shipping Office and warehouse personnel to insure the efficient flow of orders to customers in a high volume, fast paced distribution environment.
DUTIES AND RESPONSIBILITIES (*denotes essential job functions):
* Responsible always for promoting a safety culture and awareness within their area of responsibility.
* Process order pick lists in SAP.
* Allocate orders in WMS (Warehouse Management System) in a timely fashion.
* Allocate and sort orders based on specific customer and carrier requirements.
* Identify product issues and communicate to Inventory Control Group.
* Resolve and document substitution and potential order cut issues with Inventory Control Group, Corporate customer service and planners.
* Print bills of lading.
* Coordinate all carrier appointments using Blue Jay and update the WMS/SAP systems as necessary.
* Manage the customer service window, dealing with multiple carriers in proper load assignment, processing paperwork and Bills of Lading and issue resolution.
* Coordinate rush orders with Corporate customer service, planners, and warehouse personnel.
* Resolve transportation issues with carriers and Corporate transportation department.
* Bill orders daily upon shipment verification from the warehouse.
* Process shipping documents by keeping detailed records and utilizing the filing system effectively.
* Prioritize orders for picking.
* Run and publish appropriate reports as necessary
* Active participation in process improvement teams and continuous improvement efforts.
* Working with the Old Fort Facility and sister facilities on inbounds using Fourkites and other means of communication.
* To work as a Team with all functions of the Distribution Center.
* Other projects and duties as assigned.
MINIMUM EDUCATION, TRAINING, AND EXPERIENCE REQUIREMENTS:
* High school diploma required
PREFERED EDUCATION, TRAINING, AND EXPERIENCE REQUIREMENTS:
* Associate degree or vocational certificate preferred.
* 1-3 years proven experience in a high-volume distribution environment preferred.
KNOWLEDGE, SKILLS, AND ABILITIES:
* Excellent interpersonal skills - ability to build positive relationships at all levels of the organization
* Excellent communications skills - ability to communicate clearly and concisely in multiple media - verbal, written, etc. Must have ability to communicate clearly in English - verbal and written.
* Excellent organizational/time management skills.
* Ability to prioritize work assignments in a fast-paced work environment, calm under pressure and flexibility to adapt to changing schedules as appropriate.
* Strong customer service skills, ability to deal with the external public (carriers).
* Strong computer skills (SAP, WMS, and MS Office Suite).
* In-depth knowledge of distribution operations, including equipment, materials, workflow, etc.
Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.
For more information on our company, our brands and our culture visit us at ****************************
Auto-ApplyMedical Call Center Representative
Customer service agent job in Sandusky, OH
Family Health Services is a Federally Qualified Health Center (FQHC) that provides quality, affordable primary care, dental, and behavioral health services. Our "high touch, high tech" clinics offer unique patient focused care to anyone in the community, regardless of their ability to pay. We are rapidly growing in Sandusky, Ohio at our two locations as well as in Norwalk, Ohio and surrounding areas. We also offer behavioral health and primary care at several local schools in hopes of eliminating barriers to those needing services.
We are seeking an enthusiastic Medical Call Center Representative to join our team! The ideal candidate will support the operation of the clinic by answering phone calls coming in and representing the office with professionalism and compassion. This position requires the ability to work independently, multi-task and prioritize responsibilities, handling patient requests, answer calls, returning voicemails, placing outbound calls to patients, and handling any other administrative tasks with a positive attitude.
Responsibilities:
* Receives all calls and addresses patient needs.
* Directs questions to appropriate personnel according to policy.
* Documents phone calls and conversations in record as needed accordingto policy.
* Effectively communicates with both internal and external customers toensure smooth operation of the clinic.
* Optimizes patients' satisfaction, provider time, and clinic space utilizationby efficiently scheduling appointments according to policy.
* Faxes, scans, files, and mails documentation as necessary
* Collects and posts patient payments utilizing office software, providespatient receipts for payments
* Provides a positive patient experience by anticipating the needs ofpatients, answering patient's questions, and maintaining a clean andpresentable front office and reception area.
* Assists in maintaining office equipment.
* Demonstrates effective communication skills.
* Responds to crisis situations according to policy.
* Maintains knowledge of clerical, personnel, medical policies and procedures.
* Adheres to the standards and policies of the Organizational Privacy/
* Security and Compliance Programs, including the duty to comply with applicable laws and regulations (HIPAA, OSHA, OIG, guidelines, other
* State and Federal Laws). This also includes reporting to the Board of Directors, Compliance Officer, Privacy Officer, supervisor, suggestion box, and any suspected unethical, fraudulent, or unlawful acts of practices.
* Must be familiar with the operation of FHS office and be available to work varying hours as necessary.
* Must be able to work independently.
* Performs other duties as assigned.
Work Environment:
This job operates in a health care office environment. This role routinely uses standard
office equipment such as computers, phones, photocopiers, filing cabinets and fax
machines. This job has frequent exposure to dust, constant activity and noise, hands in
water, excessive heat, cleaning agents, excessive cold, dampness, excessive humidity,
and dry atmospheric conditions.
Physical Demands:
The physical demands described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job. Must have the
ability to travel independently throughout the facility to access information from other
departments. Must have the ability to sit for long periods of time. Specific vision abilities
required by this job include close vision, distance vision, color vision, peripheral vision,
depth perception and ability to adjust focus.
Required Education and Experience:
High school diploma with knowledge of computers and data entry required.
At least one year of experience in a health care setting required.
Must be authorized to work in the United States.
Preferred Education and Experience:
Certified Medical Assistant with 3-5 years experiences in clinic setting
Additional Eligibility Qualifications
Ability to work as a team member. Ability to work with culturally diverse group of people.
Must be willing to work flexible hours as required by position.
AAP/EEO Statement
FHS is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally‑recognized basis ["protected class"] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.
In Ohio, the following also are a protected class: race; color; religion; sex; pregnancy, or any illness arising out of and occurring during the course of pregnancy, childbirth or related medical conditions; national origin; disability; age [40 or over], military status and ancestry.
To apply, please provide your resume to Human Resources Specialist, Madison Keesee.
email MadisonView Job on IndeedView Job on LinkedIn
Customer Service Administrator
Customer service agent job in Elyria, OH
**Crane Aerospace & Electronics** has an exciting opportunity for a Customer Service Administrator at our Elyria, OH site. **About Crane:** **Crane Aerospace & Electronics** supplies critical systems and components to the aerospace and defense markets. You'll find Crane Aerospace & Electronics in some of the toughest environments: from engines to landing gear; from satellites to medical implants and from missiles to unmanned aerial systems (UAS).
Our Crane Aerospace & Electronics Elyria facility has been a bedrock in the community-friendly town of Elyria, Ohio, for more than a century. Known for our excellence in pumping technology, our Elyria site produced the first-ever positive displacement pump for high performance piston engine aircraft and even supplied pumps for Charles Lindbergh in the 1930s. We have more than 150,000 fuel and lubrication pumps in service today and are proud to offer custom thermal management system solutions for a range of next-gen applications. Start the next chapter of your career with Crane Aerospace & Electronics!
**Job Summary:**
The Customer Service Administrator II is responsible for supporting sales success by performing administrative activities for assigned customers. This position is responsible for consulting with business managers/Customer Account Managers/Regional Sales Managers as required. This includes either pre-award or post-award activities. Assuring appropriate communication between the company, its customers and regulatory agencies. The Customer Service Administrator II acts as a customer liaison regarding quotes, purchases, order status, data entry, maintaining files, and warranty returns as applicable. This position carries direct responsibility for performing major assignments, partnering with a diverse array of internal departments that affect business operations to a significant degree.
**Essential Functions:**
+ Review and negotiate customer purchase orders for compliance to Crane policies and applicable export and/or Government regulations. Administer and manage purchase orders by flowing down essential requirements through the business to ensure these requirements are met in a cost-effective and timely manner. This includes managing internal coordination and flowing down of purchase order specifications, quality requirements, terms and conditions and applicable Government Federal Acquisition Regulations
+ Interpret and enter purchase order requirements into ERP system and provide order acknowledgements to customers
+ Understand Crane Business System tools such as key performance indicators and standard work in order to participate in continuous improvement efforts
+ Prepare timely responses to customer requests for quotes (RFQ) through internal coordination to convey pricing and delivery information back to the customer
+ Support accounts receivables to address past due payment issues for assigned customer base
+ Process warranty returns and ensure timely processing to support customer requirements
+ Establish and grow relationships with our customer base by providing accurate and timely status of shipments through a variety of means such as daily / weekly telecoms, WebEx and face to face meetings. Coordinate with Customer Account Managers/Regional Sales Managers to resolve customer-related disputes.
+ Administer Customer web-based portals as required to support the disposition of returned goods and associated transactions such as debit / credit administration, corrective action response and closure of open actions within portal. Conduct data entry and reporting within portal applications.
+ Support demand management and Regional Sales Managers/Customer Account Managers to ensure accurate customer forecast is entered in ERP in order to drive material requirements and sales planning as applicable
+ Ensure applicable export compliance requirements are adhered to
+ Validate customer scorecards and contest any findings that are not in line with actual performance. This includes the comparison of customer and internal delivery data in order to ensure we are aligned with our customer's scorecard rating as applicable. This includes working with internal operations to make recommendations to ensure a high customer on-time delivery performance
+ Basic knowledge of Crane Business System tools such as key performance indicators, transactional process improvement, problem solving, and standard work in order to participate in continuous improvement efforts
+ Able to provide excellent Customer Service through communication and problem solving to include but not limited to: quick response to Customer inquiries (calls and e-mails), using resources as required to ensure customer satisfaction
+ Exhibit a general understanding of applicable business processes in order to train Customer Service administrators in elements of their essential functions. Continually review processes in order to identify deficiencies to support process improvement in order to elevate the performance of the team.
+ Any other task assigned by supervisor or management
**Non-Essential Functions:**
+ Accurately manage internal databases or CRM tools as applicable
+ Provide follow up and support to the Regional Sales Managers/business managers/customer account managers
+ Coordinating with other internal functional teams in order to drive expedited/aircraft on ground (AOG) orders as applicable
**Minimum Qualifications:**
+ Experience: 2-5 years of applicable Customer Service work experience
+ Knowledge: Understands concepts, practices, and procedures of business administration; Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. Working knowledge of customer portals, Export Administration Regulations, Incoterms, and ITAR Compliance; Basic knowledge of FAR/DFAR, government procurement specifications, regulations, and compliance requirements; A general understanding of pricing principles, how to research invoices, payments, and debits; general understanding and application of industry principles, concepts, practices, and standards of the Customer Service field; business acumen with the ability to clearly recognize risk elements in business transactions
+ Skills/Abilities: Ability to proficiently use an ERP system; Ability to follow department processes and work flow; Ability to work collaboratively with employees within department and across functions; Demonstrated ability to troubleshoot customer issues; Demonstrated ability to convey information and analysis clearly as needed to customers; Demonstrated outstanding organizational skills; Demonstrated ability to solve routine to moderately complex problems; Intermediate to advanced Microsoft Office skills (Word and Excel); Customer friendly and responsive with a view to providing customer satisfaction including supporting face-to-face meetings; Strong communication skills including phone and email
+ Education/Certification: High School Diploma
+ Eligibility Requirement: This position may require access to Controlled Data or Information. Where the position requires such access only US Persons will be considered. As a US Department of Defense contractor, we are bound by International Traffic in Arms Regulations (ITAR).
**Preferred Qualifications:**
+ Oracle Experience
+ Aerospace Manufacturing Experience
+ Associates or bachelor's degree
**Top Benefits:**
As a team member at Crane Aerospace and Electronics, you'll enjoy:
+ **Benefits:** Health care, dental or life insurance starting the first day of the month
+ **Time Off:** 15 days of paid time off that start accruing your first day at Crane and 12 paid holidays per year.
+ **401k Retirement Plan:** 401k plan with company match
+ **Education Reimbursement:** eligible after 90 days of employment
You can see a list of our benefits at *************************************** or visit our website at *************** for more information on our company and great opportunities.
We are committed to operational excellence and world class processes. We employ Lean manufacturing techniques to optimize manufacturing efficiency and accuracy on all product lines. Our products are known for their technical strength, proven reliability and overall value.
In our efforts to maintain a safe and drug-free workplace, Crane Aerospace & Electronics requires that candidates complete a satisfactory background check. FAA sensitive positions require employees to participate in a random drug test pool.
_This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job._
_Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status._
At Crane, we believe that attracting and retaining the highest quality people is the best insurance of success. Our goal is to recruit talented people and train them within a culture that calls for performance with trust and respect. Join us.
The unique backgrounds and differences of our associates make us stronger, more capable, and more successful. Beyond an associate's base compensation, we reward and reinforce wellbeing with a compelling package of both cash and non-cash benefits, including comprehensive health, wellness incentives, assistance with retirement savings, paid time off, paid holidays, and tuition reimbursement - as well as performance-based bonus programs for certain positions. Crane prioritizes career development for our associates. All associates receive an annual development plan that includes a mixture of on-the-job coaching and formal training experiences to support individual development needs. We firmly believe in associate growth that supports career progression and we will proactively support your ongoing career development.
Account Service Representative
Customer service agent job in Westerville, OH
Are you looking for an opportunity in an energetic office environment that allows you to utilize your administrative and customer service skills? Ask yourself the following questions to see if the Account Service Representative at R2 Logistics is the right role for you:
Are you an outgoing problem-solver who multitasks effectively and strives for perfection?
Do you thrive in a fast-paced team-oriented setting?
Would you describe yourself as proactive, persuasive, and disciplined?
The Account Service Representative (ASR) plays a vital role in our operation's structure. As a third-party logistics provider (3PL), R2 Logistics provides shipping solutions for manufacturing customers nationwide. ASR's ensure seamless communication from order entry to freight delivery, allowing us to provide the highest level of customer service.
Responsibilities:
Data Entry - Accurately entering customer orders into the transportation management system; accounting for changes in linehaul costs, fuel surcharges, and customer requirements
Tracking Shipments - Communicating via phone and email with contracted carriers to record their locations
Problem Resolution - Proactively investigating issues that arise in transit, assessing their impact on delivery times, and working with team members to provide solutions to ensure on-time delivery
Schedule management - Creating pickup and delivery appointments via phone and email; informing team members of any scheduling conflicts
Book loads - Negotiating rates with partner carriers to cover shipments
Assist with additional responsibilities as needed
Requirements:
A proactive approach to problem-solving
Effective and persuasive communication skills
Ability to provide outstanding customer service when faced with a challenge
Excellent follow-up skills, with a keen eye for details
Ability to multitask and produce results in a time-sensitive setting
Energetic and positive attitude
Benefits:
Medical/Dental/Vision/Life insurance
Paid holidays, vacation, and sick time
401K with company match
Competitive compensation
Full-cycle training (industry & position)
Competitive base salary
Opportunity for internal career advancement
About R2 Logistics:
Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a ‘strive to win' competitive mentality.
As a third-party logistics (3PL) company, we provide our customers access to our network of contracted transportation providers. With no trucks of our own, we contract asset-based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers.
R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran.
R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.
Customer Service Rep(02288) - 9157 Cincinnati Columbus Rd.
Customer service agent job in Chesterville, OH
We have an immediate opening for a Customer Service Representative/Shift Leader. Must be able to work various shifts per week. • Be authorized to work in the United States. Wage: To be discussed Additional Info Minimum Age 16+ years old Additional
Now Hiring Customer Service Representative/Shift Leader!
Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible. You must have an outgoing personality, be efficient and energetic, and be willing to work in a fun and fast paced environment.
Domino's Pizza takes care of their employees, it is a fact that we promote from within and 99% of our current franchise owners started out as CSR's, Delivery Drivers, or Assistant Managers!
What are you waiting for, apply today!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Part-Time Safety Services Dispatcher
Customer service agent job in Ashland, OH
The part-time Safety Services Dispatcher position is under the direct supervision of the Director of Safety Services who reports to the Vice President for Student Affairs. Support the mission, goals and objectives of AU and the department. Assist the campus community in a constructive, effective and positive manner. Report safety concerns to the director. Initiate emergency response as necessary. Notify the director of scheduling conflicts. Maintain departmental confidentiality. At the start of each shift: review daily assignment sheet get current information from previous shift staff check for updates (i.e. notes on message board, etc.) review logs since last scheduled shift you worked Provide immediate follow up with all parties for incidents by conducting and documenting interviews. Notify the police for situations requiring their assistance (i.e. illegal drug activity on campus, incident involving a weapon, etc.). Assist with parking recordkeeping and ticket processing as directed. Assist with processing room reservations for the student center as directed. Assist with processing AU Mail Center mailings as directed. Maintain a safe, clean and organized work environment. Perform general housekeeping in the office (i.e. vacuuming, dusting, etc.). Perform all computer functions (i.e. card access, emergency notification, etc. as directed. Monitor security cameras. Any other task as directed by supervisor(s).
Physical Demands
Must be able to function effectively in stressful situations (i.e. situations involving conflict, medical emergencies, fire alarms, crowd control, etc.) Must be able to work in a noisy office environment and monitor scanners and radio traffic Must be able to assist customers walking up to the service window
Required Qualifications
High School or GED Maintain satisfactory attendance and punctuality Be able to use departmental radios, phones and computers Possess basic computer skills Possess writing skills to document incidents (create reports and log entries) Successfully satisfy all standard prescribed pre-employment screening Must be an effective communicator (i.e proper phone and radio etiquette) Must be able to respond to all types of emergency and routine service calls Must be able to learn basic computer functions and using a computer, document departmental communications Must be able to handle several tasks at once (multitasking) in a positive and effective manner Carry out duties with high levels of professionalism
Preferred Qualifications
College degree
Customer Service Technician
Customer service agent job in Mansfield, OH
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.
As a Customer Service Technician your responsibilities will include:
Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
Performing maintenance and repair on outside plant facilities
Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
Observing all safety rules and regulations
Assisting other technical personnel in the performance of their duties when requested
Actively supporting sales and marketing related activities
Directing customer facing work and sales referrals
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
High School diploma or equivalent experience
Ability to distinguish colors on facilities
Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
Basic computer skills including MS Office applications
Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
Ability to work aloft (e.g. ladder)
Ability to work outside in all weather conditions and at various hours of the day/night
A valid driver's license and satisfactory driving record
Positive and professional appearance and demeanor when communicating the company's products and services to our customers
Accountability/dependability (on time and on load when scheduled and serve on call as needed)
Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
BONUS POINTS FOR:
Prior experience as a customer facing telecom operations technician
Basic electricity training/certification or documented equivalent work experience
ADSL installation/repair experience (self/full installs)
A+/Net + Certified Required Soft Skills
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether to join the union, but if you do join the union you would be obligated to pay union dues
#LI-GF1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
Customer Service Attendant Supervisor
Customer service agent job in Mansfield, OH
AVI Foodsystems is looking for an energetic and optimistic leader to fill the role of Customer Service Attendant Supervisor.
Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.
Duties & Responsibilities:
Assists in the training and development of team members.
Interviews applicants for Customer Service Attendant positions to maintain necessary staffing levels.
Reviews inventory and waste levels of accounts and makes recommendations.
Prepares Inventory Report Card evaluations, reviews these with team members, and takes necessary disciplinary action on a monthly basis
Completes monthly inventory action plans for team members
Generates reports for management to ensure profitability at accounts.
Verifies and signs off on timecards.
Visits accounts and meets with account representatives.
Leads and assists on projects assigned by the Operations Manager or Branch Manager
Lifts, carries or otherwise moves objects weighing up to 40 pounds while training and assisting at accounts.
Walks, bends, crouches, and climbs stairs.
Operates and maintains company-owned vehicle in a safe manner; to be used for the purpose of traveling to branches and accounts.
Performs other duties as specified by management.
Requirements:
Inspects accounts weekly to ensure machines are clean, filling, and operating correctly.
Recruits trains, and retains team members.
Develops succession plans.
Operates accounts within labor guidelines.
Maintains team member inventory percentages, direct labor costs, waste percentages, inventory levels, and consumption.
Attends weekly staff meetings.
Addresses customer inquiries/complaints within 24 hours.
Following all safety requirements at accounts, which may include personal protection equipment such as hard
hats, safety glasses, ear protection, etc.
Benefits:
A family culture and atmosphere
Competitive compensation
Health, dental, vision, and life insurance for full-time team members
401(k) with generous company match
Paid vacations and holidays
Immense training and growth opportunities
We conduct pre-employment drug testing. EOE
Overnight Convenience Store Customer Service Representative - Holmesville
Customer service agent job in Holmesville, OH
Job Details Entry OH Holmesville 1110 - Holmesville, OH Full-Time/Part-Time None $13.75 Hourly None Any RetailDescription
CUSTOMER SERVICE REPRESENTATIVE CONVENIENCE STORE
is for third shift/midnight shift. Hours are typically 10pm-6am.
As a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer service.
Major Job Activities
Provide exceptional, fast, efficient, and friendly service.
Handle money and complete transactions.
Stock merchandise on sales floor and in coolers.
Work with other store employees as a member of the BellStore Team.
Maintain clean facilities and work environment
Other duties as assigned by Store Management
Standing 90 %
Lifting up to 40# - for stocking shelves, coolers, back room - daily
Reaching daily (above head cigarette racks, storage shelves, etc.)
Bending daily (down and side to side)
Pushing brooms, mops, dolly on wheels daily
Pulling cart daily
Qualifications
Qualifications
Ability to work overnight shifts
Customer Service Attendant
Customer service agent job in Sandusky, OH
AVI Foodsystems is looking for a friendly and hard-working team member to fill the role of Customer Service Attendant.
Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.
Duties & Responsibilities:
Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations
Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packages foods
Place stock on shelves or racks in vending machines or coolers
Ensure the refrigeration of all cold food products
Oversee the ordering of merchandise and control inventory
Collect unsold and stale merchandise
Collect money, including coins and bills, from machines
Communicate positively with customers by making eye contact and smiling
Perform routine maintenance and sanitation of machines
Maintain clean vending areas
Requirements:
Outgoing personality with the skills to promote products
Ability to work both independently and as part of a team
Excellent organization and time management skills
Ability to speak effectively to customers and employees
Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals
Benefits:
Flexible schedule with a work/life balance
A family culture and atmosphere
Competitive compensation
Health, dental, vision, and life insurance for full-time team members
401(k) with generous company match
Paid vacations and holidays
Free meals and snacks/beverages
Immense training and growth opportunities
We conduct pre-employment drug testing. EOE
Convenience Store Customer Service Representative - Marengo
Customer service agent job in Marengo, OH
Job Details Entry OH Marengo 1164 - Marengo, OH Customer Service Representative Convenie $13.25 Hourly AnyDescription
CUSTOMER SERVICE REPRESENTATIVE CONVENIENCE STORE
As a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer service.
Major Job Activities
Provide exceptional, fast, efficient, and friendly service.
Handle money and complete transactions.
Stock merchandise on sales floor and in coolers.
Work with other store employees as a member of the BellStore Team.
Maintain clean facilities and work environment
Other duties as assigned by Store Management
Standing 90 %
Lifting up to 40# - for stocking shelves, coolers, back room - daily
Reaching daily (above head cigarette racks, storage shelves, etc.)
Bending daily (down and side to side)
Pushing brooms, mops, dolly on wheels daily
Pulling cart daily
Qualifications
Qualifications
• Outgoing, able to work pleasantly with the public
• Ability to work shifts, holidays, and weekends.
• Honest and dependable
• Reliable transportation and phone communication
Physical Requirements
• Standing - 90 %
• Lifting up to 40# - for stocking shelves, coolers, back room - daily
• Reaching - daily (above head - cigarette racks, storage shelves, etc.)
• Bending - daily (down and side to side)
• Pushing - brooms, mops, dolly on wheels - daily
• Pulling - cart daily