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Customer service agent jobs in Millcreek, PA - 201 jobs

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  • Call Center Agent

    Expivia Interaction Marketing Group Inc. 3.6company rating

    Customer service agent job in Erie, PA

    Expivia Marketing is seeking customer service representatives to join our team! ! However, please note there will be mandatory initial in-person training at our main office in Erie, PA. Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support. Qualifications: Previous experience in sales, customer service, or other related fields a PLUS High School Diploma or GED Equivalent Ability to build rapport with customers Strong communication skills and professionalism Detail Oriented Ability to multitask and manage time effectively Provide a consistent positive attitude & effort Have a warm and engaging disposition. Apply now for the opportunity to join an exciting, professional, and growing organization. As we grow, we will primarily fill additional Management, HR, and Client Service positions from within. To apply, please fill out the online application and attach your resume. Resumes may also be sent to ******************.
    $25k-29k yearly est. Easy Apply 60d+ ago
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  • Pennsylvania Customer Service Representatives

    National Fuel Gas 4.5company rating

    Customer service agent job in Erie, PA

    National Fuel is currently seeking full-time Customer Service Representatives for outstanding career opportunities at our Erie, PA Customer Response Center. National Fuel is proud to have an inclusive workplace where hard work is rewarded and promotion from within is supported. We offer exciting career opportunities for talented and ambitious job seekers and encourage you to apply today. Looking for a career change? Love working with customers? Looking for a set Monday - Friday schedule? No call center experience is required. We are looking for YOU! PRIMARY RESPONSIBILITIES: * No weekends or evenings required! * This position requires employees to attend an instructor guided training course that will last for approximately 12 to 14 weeks. Training will include regular assessments. * The schedule during training will be Monday - Friday 8:00 a.m. - 4:30 p.m. * After successful completion of training, the work schedule will be Monday - Friday 9:30 a.m. - 6:00 p.m. * Work in a fast-paced call center environment that receives thousands of inbound calls each day from utility customers. * Respond to a large variety of inbound calls which can include but are not limited to emergency calls, account/billing questions, collection issues, meter reads and new service requests. MINIMUM QUALIFICATIONS: * High school diploma or equivalent * Prior experience working in a customer service focused environment * Proficient at navigating computer applications and web-based programs * Exceptional interpersonal skills, an understanding and compassionate nature, and be adept at identifying customer needs in a helpful, patient, and efficient manner * Proven history of dependability and reliability PREFERRED QUALIFICATIONS: * Prior experience with SAP and/or Microsoft Office applications. ABOUT NATIONAL FUEL: * National Fuel is a diversified energy company headquartered near Buffalo, NY. Our employees continue to be the most important part of our Company and have made us who we are today. We are dedicated to the communities in which we live and work and have nearly 2,000 employees in Western NY and Northwest PA. COMPENSATION AND BENEFITS: The rate of pay for this position is $26.40/hr. National Fuel offers a comprehensive benefits package including the following: * Medical and Prescription Drug Coverage · Paid Sick Time · Dental & Vision Coverage · Parental Leave for Mothers and Fathers · 401(k) with Company Match · Life Insurance · Company Funded Retirement Savings Account · Flexible Spending Account · Paid Vacation & Company Holidays · Charitable Giving Programs HOW TO APPLY: Any candidate offered a position with National Fuel will be required to successfully complete a pre-employment drug test. For confidential consideration, please submit your resume and cover letter (preferably in PDF format) to **************** by January 29, 2026. Attachments with a .docm extension will not be accepted. Please reference position #26-002PA - PA Customer Service Rep in the subject line of your email.
    $26.4 hourly Easy Apply 5d ago
  • Insurance Account Manager/Commercial Lines Customer Service Agent

    Loesel-Schaaf Insurance Agency

    Customer service agent job in Erie, PA

    Full-time Description Join Our Growing Team as a Commercial Lines Account Manager! We are expanding and looking for a skilled Commercial Lines Account Manager to join us full-time. The ideal candidate will hold a current Property & Casualty (P&C) Insurance license and have at least 2 years of experience specializing in Commercial Accounts. Responsibilities: Service/Manage a Designated Book of Business: Analyze client needs, answer questions regarding coverage and billing, advise clients on leveraging products/services based on their unique needs, and obtain necessary information and documentation from new and existing clients. Provide Technical Support and Collaboration: Work closely with producers to assist clients and achieve the agency's strategic business goals. Maintain Relationships with Carrier Underwriters: Obtain quotes, endorsements, and other necessary documentation. Produce Relevant Documentation: Create binders, certificates, policies, endorsements, ID cards, and other related items. Prepare Proposals: Develop renewal and new business proposals. Assist with Claims: Help clients submit first reports of claims and follow up on claim status, keeping clients informed throughout the process. Requirements Required Skills Proficiency in MS Office: Expertise in Word, Excel, Outlook, and PowerPoint. Adaptability: Ability to learn and utilize other software programs as needed. Customer Service Excellence: Strong people skills with a passion for providing exceptional service. Communication Skills: Professional verbal and written communication abilities. Decision Making and Analytical Thinking: Independent decision-making skills and strong analytical thinking. Time Management: Excellent time-management and prioritization skills, with a high level of accuracy and attention to detail. Follow-Up: Task-oriented follow-up skills. Qualifications: Current P&C Insurance License: Specializing in Commercial Accounts. Experience: Over 2 years of proven experience in P&C insurance sales and service. Product Knowledge: In-depth understanding of commercial insurance products and markets. Technical Expertise: Comprehensive technical knowledge of various insurance forms and risk alternatives. Procedural Knowledge: Familiarity with insurance rating and underwriting procedures. About Loesel-Schaaf: Loesel-Schaaf Insurance Agency, Inc. is an independent, multi-line insurance agency committed to understanding our clients' needs. We leverage cutting-edge strategies and continuously adapt our product and service portfolio to meet evolving market demands, ensuring we deliver value and uphold our promises. With nearly 100 years of service to local, regional, and national clients, we pride ourselves on our long-standing employee tenure, with many team members having 15, 20, and even 25+ years with us. Our work culture fosters teamwork and a family-like atmosphere. Benefits: Medical, Dental, Vision, Life, and Disability Insurance Employee Assistance Program (EAP) Flexible Spending Account (FSA) Voluntary Coverages Participation in our fully-funded retirement program OTHER RELEVANT REMARKS: This position description describes the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This position description is not intended as and does not create a contract of employment between the Agency and any individual employee. The Agency reserves the right to change this position description at any time within its sole discretion. Salary Description Based on experience
    $23k-30k yearly est. 60d+ ago
  • Customer Service Agent

    Agility Marketing

    Customer service agent job in Erie, PA

    Agility is continuing to expand and serve as a major force in the contact center industry. Our unique culture of innovation creates an environment where you will continually learn and be challenged to develop your career. Job Description We have immediate openings for Customer Service Agents, Management Trainees and Inside Sales Reps. Apply now at ************************* or stop in at 2323 West 38th Street Monday through Friday 10 to 4. No Phone Calls Please! Additional Information Start a successful career - We're offering paid training, forward-looking opportunities, flexible hours, and a full complement of benefits including 401(k). Apply online at ************************* call our employment hotline at 866-1900, or stop in for a tour and apply on-site at 2323 West 38th Street, Erie, Pa. 16506
    $23k-30k yearly est. 20h ago
  • All Position - Sales, Customer Retentions, Delivery Specialists

    Arona Home Essentials 3.8company rating

    Customer service agent job in Dunkirk, NY

    Give us a Year - We will give you a Career! At Arona Home Essentials we make it easy to own your success! With a variety of positions and opportunities- we help you make your career what YOU want it to be. Do you like Sales? Do you like Customer Service? Do you like staying busy and on-the-go as a Delivery Driver? Or do you enjoy helping others and being part of a team? If any of these are a “Yes!”, then we may have the perfect role for you! Why work for Arona Home Essentials? We create opportunities for you! We make it a point to promote within creating endless growth potential for you! You can work your way to the future you want, we will help you own it! Arona has a long legacy as the leader in the rent to own industry. Arona is built on a foundation of excellence, customer focus, quality products and services and amazing team members! We are currently operating fifty-five stores in Iowa, Nebraska, Illinois, Michigan, Florida, Colorado, Indiana, Kentucky, Missouri, New York, Pennsylvania, and Puerto Rico. Included is a comprehensive benefits package that includes: · How would you like to have Sundays off? Yes, every Sunday we are closed! · Paid time off including vacation, personal days, and holidays · Medical, Dental, Vision, Short Term Disability · Company paid Long-Term Disability and Life Insurance · Employee Assistance Plan · 401k Plan with a company match · Bonus & commission opportunities paid monthly! · Ongoing training and development · A family friendly work environment · Rewards for service Below is a list of our current positions along with a brief explanation of each job. If one, or several of these jobs interest you, we would love to hear from you! General Manager - Direct management of an Arona Home Essentials store with profit and loss responsibility. Asset management, customer growth and maintenance, revenue production, personnel development and inventory control are key result areas of this position. The Big 5 is done daily! Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is responsible for the renewal payment process. Responsible for achieving company standards on non-renewal closing percentages. Market and Growth Manager - Manage the sales and marketing function in an Arona Home Essentials store. Major emphasis on telephone and floor sales, direct marketing, new customer growth, local social media reach, customer service program and store merchandising. Market and Growth Associate - Responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the first up system. Customer Retention Associate - Assisting the Customer Accounts Department in lease agreement renewal. Delivery Specialist - This position is responsible for merchandise handling such as loading, securing, delivering, setting up, troubleshooting, and demonstrating. Reviewing a lease agreement is also occasionally required. Education and Experience · Must have a high school diploma or equivalent or at least 1 year of working experience Required Skills and Competencies · Must have a valid state driver's license and safe driving record · Must be 18 years of age or older · Bi-lingual is a PLUS! Physical Requirements · Positions routinely require lifting, loading, and “dollying” merchandise over fifty pounds You must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver's License and comply with the Arona Driver Qualification Policy. You must pass a drug screening and criminal background investigation. EEOC Statement Arona Home Essentials s is an Equal Opportunity Employer
    $33k-38k yearly est. 60d+ ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Customer service agent job in Erie, PA

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $31,500.00 - $85,000.00 per year At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • Customer Service Attendant

    Careers Opportunities at AVI Foodsystems

    Customer service agent job in Erie, PA

    AVI Foodsystems is looking for a friendly and hard-working team member to fill the role of Customer Service Attendant. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packages foods Place stock on shelves or racks in vending machines or coolers Ensure the refrigeration of all cold food products Oversee the ordering of merchandise and control inventory Collect unsold and stale merchandise Collect money, including coins and bills, from machines Communicate positively with customers by making eye contact and smiling Perform routine maintenance and sanitation of machines Maintain clean vending areas Requirements: Outgoing personality with the skills to promote products Ability to work both independently and as part of a team Excellent organization and time management skills Ability to speak effectively to customers and employees Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals Benefits: Flexible schedule with a work/life balance A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Free meals and snacks/beverages Immense training and growth opportunities We conduct pre-employment drug testing. EOE
    $23k-32k yearly est. 60d+ ago
  • Customer Service Representative - Erie, PA

    Kedia Corporation

    Customer service agent job in Erie, PA

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $27k-36k yearly est. 60d+ ago
  • Customer Service Rep(04852) - 3303 Buffalo Road

    Domino's Franchise

    Customer service agent job in Erie, PA

    Customer Service Representative Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling Taking orders over phone and in person Dealing with customer concerns Greeting customers within 10 seconds Up selling Cash handling Keeping the customer area clean Assisting Pizza Makers with toppings and dough.
    $27k-36k yearly est. 10d ago
  • Customer Service Representative

    Channellock Inc. 3.5company rating

    Customer service agent job in Meadville, PA

    Requirements Job Requirements: High school diploma and 5 years of business experience, preferably in a customer facing role. Strong communication skills, including active listening skills, conflict resolution, and clear articulation. Strong understanding of EDI standards and protocols. Ability to solve problems, alleviate conflicts, and escalate tactfully. Proficient in Microsoft Office suite and Netsuite.
    $30k-33k yearly est. 5d ago
  • Customer Services Representative

    Ineos Pigments

    Customer service agent job in Ashtabula, OH

    At INEOS Pigments, we value our people's contribution in making us one of the largest producers of titanium dioxide in North America. Providing numerous products and services to industries around the globe, from coatings to plastics to paper and other end-uses, we invest in employee development and offer a wide range of career opportunities, offering everyone the chance to broaden their experience and build a professionally rewarding career. About the Role In this role, you will manage all the facets of customer relationships to ensure that defined and agreed to customer needs are met. Direct relations between external customers and Commercial, Credit, and Transportation/Warehousing personnel. Manages more complex accounts, which may include export, import, and consignment accounts. Provide guidance to less experienced customer service representatives for complex items. Assures that all activities comply with customs and transportation guidelines aligned with the country of destination. . About You: Relevant BS or BA degree desired or equivalent experience Minimum 2 to 5 years of experience in export customer service function, manufacturing-oriented preferred, with knowledge of customs and shipping documentation requirements. Proficiency in SAP or comparable software system desired Demonstrated ability in detail-oriented functions, with communication and export documentation Demonstrated leadership skills and ability to interact clearly and efficiently with customers, freight forwarders, shippers, and internal business functions. Demonstrated dedication to meeting internal and external customers' expectations while maintaining effective relationships with customers Strong written and verbal communication compete Computer literacy- basic knowledge of MS Office (Word, Excel, and PowerPoint) Ability to work with multi-disciplinary teams and across different locations Specific Job Responsibilities: Processes the most complex customer orders, inquiries, and complaints covering items or products ordered with deep expertise Maintains ongoing relationships with key customers and commercial staff Utilizes knowledge of products, product availability, sales territories, and individual customers to provide a communication link to customers Records and processes orders and inquiries received by fax, telephone, and electronic mail. Provide pricing, availability, and schedule information within established guidelines. Work with freight forwarders to schedule shipments by ocean vessel to meet customer requirements Provides accurate and timely export fillings LC's and customer documentation Provides pricing, availability, and schedule information within the established guidelines. Researches and obtain a resolution of customer issues. Serves as the communications link between customers and sales staff to assure responsiveness Provides guidance and assistance to new and less experienced staff Our Ashtabula, Ohio Complex, consisting of two plants just south of Lake Erie, is a state of the art manufacturing complex with leading technology and more than 45 years of manufacturing excellence. INEOS Pigments offers a competitive salary with an annual bonus and a comprehensive benefits package, including paid time off, medical, dental, vision, short-term disability, long-term disability with the buy-up option, basic life & AD&D insurance with a buy-up option for self and dependents, 401(k) with company match. EOE M/F/Vet/Disabled Read about "EEO is the Law"
    $28k-36k yearly est. 41d ago
  • Ticket Agent (Ticketing & Sales)/Seasonal Employment

    Chautauqua Institution 3.8company rating

    Customer service agent job in Chautauqua, NY

    The Ticketing & Sales Office takes a professional, customer-focused approach while assisting guests with planning their Chautauqua experience including informing guests of available services, providing price information for a variety of products, cash management and order processing. The Ticketing & Sales Office operations are conducted both in-person (welcome center, visitor center & performance venue kiosks) and our contact center (live chat, e-mail, call center). The hours of business vary throughout the calendar year. The pre-season (December to May) and post-season (September to November) hours are 10:00 a.m. to 3:00 p.m. The in-season hours (June to August) are 7:00 a.m. to 9:00 p.m. The Ticket Office is part of the Patron Experience department. About Your Compensation Compensation for this position starts at $17.00/Hour and, with demonstrated experience and qualifications, candidates may earn up to $18.50/Hour. About Your Work Day Provide detailed information about services and pricing for gate passes, events, parking, class registration, and youth programs. Process sales and registrations using multiple software platforms. Includes computing prices, processing cash or credit payment and providing customer with proper sales receipt and change. Ensure accurate records of sales transactions and /or refunds in accordance with department procedures. Train in all areas of the Patron Experience department to ensure a well-rounded understanding of operations and information about Chautauqua Institution to optimize our guests' experience. Keeps patron purchases and information confidential. Know/review all emergency procedures; responds to emergency situations in accordance with policies and procedures. Maintains a safe, neat, and well-stocked work area. Identify, report, and address any maintenance or safety issues in a timely manner, including informing the supervisor. Be available to work nights, weekends, and some holidays as they happen during the 9-week summer season About the Referral Program Chautauqua Institution's Referral Bonus Program is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives. Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work. In the case of seasonal positions working less than 6-months, the new candidate must remain actively employed for at least 30-days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August. About Your Schedule Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part-time, for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre-season) and beyond season (post-season) based on business needs and candidate availability. Schedules typically include evenings, weekends, and/or holidays as a requirement. While you will confirm your final schedule with management at the time of an interview and offer of employment, you should generally anticipate the following schedule options for this position: Schedules are typically either a six or eight-hour shift with a start time that varies between 6:30 a.m. and 5:30 p.m. for a total of 30-35 hours per week. You must be available to be scheduled during hours of operation including evenings, weekends, and holidays based on business needs. About Living on the Grounds No employer-provided housing is available for this position. Applicants should plan to secure independent housing or reside within a commutable distance. About Chautauqua Institution Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company, a comprehensive hotel, food & beverage, conferencing, and events organization. Discovering Your Chautauqua Experience There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater. Our Commitment to IDEA Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in our strategic plan, 150 Forward. One of our five core values is “The dignity and contributions of all people.” We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA. Joining Our Talent Community Join our talent community online at CHQ.org/employment. You are encouraged to learn more about Chautauqua Institution at CHQ.org and view the 150 Forward Strategic Plan at 150fwd.CHQ.org.
    $17-18.5 hourly 30d ago
  • New York Customer Service Representative

    National Fuel Gas 4.5company rating

    Customer service agent job in Jamestown, NY

    National Fuel is currently seeking full-time Customer Service Representative for an outstanding career opportunity at our Jamestown, NY Customer Assistance Center located at 1384 Peck Settlement Rd Jamestown, NY 14701. National Fuel is proud to have an inclusive workplace where hard work is rewarded and promotion from within is supported. We offer exciting career opportunities for talented and ambitious job seekers and encourage you to apply today. Looking for a career change? Love working with customers? Looking for a set Monday - Friday schedule? We are looking for YOU! PRIMARY RESPONSIBILITIES: * No weekends or evenings required! * This position requires employees to attend an instructor guided training course that will last for approximately 12-14 Training will include regular assessments. * The schedule during training will be Monday - Friday 7:30 a.m. - 4 p.m. * Some training will be held in person located in Williamsville, NY. Proper notice will be provided. * After successful completion of training, the work schedule will be Monday - Friday 8 a.m. to 4:30 p.m. or 8:15am to 4:45pm at National Fuel's Jamestown, NY location. * Work in a walk-in office that services customers in person as well as handling inbound calls each day from utility customers in our New York service territory. * Respond to a large variety of customer concerns which can include but are not limited to emergency calls, account/billing questions, collection issues, meter reads, new service requests and processing payments. MINIMUM QUALIFICATIONS: * High school diploma or equivalent * Prior experience in a customer service focused environment * Proficient at navigating computer applications and web-based programs * Exceptional interpersonal skills * Proven history of dependability and reliability PREFERRED QUALIFICATIONS: * Prior experience with SAP and/or Microsoft Office applications. ABOUT NATIONAL FUEL: National Fuel is a diversified energy company headquartered near Buffalo, NY. Our employees continue to be the most important part of our Company and have made us who we are today. We are dedicated to the communities in which we live and work and have nearly 2,000 employees in Western NY and Northwest PA. COMPENSATION AND BENEFITS: This is a position within the Company's collective bargaining unit with an hourly rate of pay. * Starting rate of pay $26.18/hour * After 6 months $27.90/hour * After one year $30.81/hour National Fuel offers a comprehensive benefits package including the following: * Medical and Prescription Drug Coverage · Paid Sick Time · Dental & Vision Coverage · Parental Leave for Mothers and Fathers · 401(k) with Company Match · Tuition Reimbursement · Company Funded Retirement Savings Account · Life Insurance · Paid Vacation · Flexible Spending Account · Paid Company Holidays * Charitable Giving Program HOW TO APPLY: The successful candidate will be required to pass a DOT mandated drug test, as well as participate in random drug testing. The DOT maintains a list of banned substances which includes medicinal or recreational marijuana. For confidential consideration, please submit your resume and cover letter (preferably in PDF format) to **************** by January 22, 2026. Attachments with a .docm extension will not be accepted. Please reference position #26-004NY- Customer Service Rep (Jamestown) in the subject line of your email.
    $26.2-27.9 hourly Easy Apply 12d ago
  • Customer Service Agent

    Agility Marketing

    Customer service agent job in Erie, PA

    Agility is continuing to expand and serve as a major force in the contact center industry. Our unique culture of innovation creates an environment where you will continually learn and be challenged to develop your career. Job Description We have immediate openings for Customer Service Agents, Management Trainees and Inside Sales Reps. Apply now at ************************* or stop in at 2323 West 38th Street Monday through Friday 10 to 4. No Phone Calls Please! Additional Information Start a successful career - We're offering paid training, forward-looking opportunities, flexible hours, and a full complement of benefits including 401(k). Apply online at ************************* call our employment hotline at 866-1900, or stop in for a tour and apply on-site at 2323 West 38th Street, Erie, Pa. 16506
    $23k-30k yearly est. 60d+ ago
  • All Position - Sales, Customer Retentions, Delivery Specialists

    Arona Home Essentials 3.8company rating

    Customer service agent job in Dunkirk, NY

    Give us a Year - We will give you a Career! At Arona Home Essentials we make it easy to own your success! With a variety of positions and opportunities- we help you make your career what YOU want it to be. Do you like Sales? Do you like Customer Service? Do you like staying busy and on-the-go as a Delivery Driver? Or do you enjoy helping others and being part of a team? If any of these are a "Yes!", then we may have the perfect role for you! Why work for Arona Home Essentials? We create opportunities for you! We make it a point to promote within creating endless growth potential for you! You can work your way to the future you want, we will help you own it! Arona has a long legacy as the leader in the rent to own industry. Arona is built on a foundation of excellence, customer focus, quality products and services and amazing team members! We are currently operating fifty-five stores in Iowa, Nebraska, Illinois, Michigan, Florida, Colorado, Indiana, Kentucky, Missouri, New York, Pennsylvania, and Puerto Rico. Included is a comprehensive benefits package that includes: * How would you like to have Sundays off? Yes, every Sunday we are closed! * Paid time off including vacation, personal days, and holidays * Medical, Dental, Vision, Short Term Disability * Company paid Long-Term Disability and Life Insurance * Employee Assistance Plan * 401k Plan with a company match * Bonus & commission opportunities paid monthly! * Ongoing training and development * A family friendly work environment * Rewards for service Below is a list of our current positions along with a brief explanation of each job. If one, or several of these jobs interest you, we would love to hear from you! General Manager - Direct management of an Arona Home Essentials store with profit and loss responsibility. Asset management, customer growth and maintenance, revenue production, personnel development and inventory control are key result areas of this position. The Big 5 is done daily! Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is responsible for the renewal payment process. Responsible for achieving company standards on non-renewal closing percentages. Market and Growth Manager - Manage the sales and marketing function in an Arona Home Essentials store. Major emphasis on telephone and floor sales, direct marketing, new customer growth, local social media reach, customer service program and store merchandising. Market and Growth Associate - Responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the first up system. Customer Retention Associate - Assisting the Customer Accounts Department in lease agreement renewal. Delivery Specialist - This position is responsible for merchandise handling such as loading, securing, delivering, setting up, troubleshooting, and demonstrating. Reviewing a lease agreement is also occasionally required. Education and Experience * Must have a high school diploma or equivalent or at least 1 year of working experience Required Skills and Competencies * Must have a valid state driver's license and safe driving record * Must be 18 years of age or older * Bi-lingual is a PLUS! Physical Requirements * Positions routinely require lifting, loading, and "dollying" merchandise over fifty pounds You must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver's License and comply with the Arona Driver Qualification Policy. You must pass a drug screening and criminal background investigation. EEOC Statement Arona Home Essentials s is an Equal Opportunity Employer
    $33k-38k yearly est. 36d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Customer service agent job in Erie, PA

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $31,500.00 - $85,000.00 per year
    $28k-34k yearly est. 60d+ ago
  • Customer Service Attendant, Full-time

    Careers Opportunities at AVI Foodsystems

    Customer service agent job in Erie, PA

    AVI Foodsystems is looking for a friendly and hard-working team member to immediately fill the role of Customer Service Attendant, Full-time. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packages foods Place stock on shelves or racks in vending machines or coolers Ensure the refrigeration of all cold food products Oversee the ordering of merchandise and control inventory Collect unsold and stale merchandise Collect money, including coins and bills, from machines Communicate positively with customers by making eye contact and smiling Perform routine maintenance and sanitation of machines Maintain clean vending areas Requirements: Outgoing personality with the skills to promote products Ability to work both independently and as part of a team Excellent organization and time management skills Ability to speak effectively to customers and employees Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals Benefits: Flexible schedule with a work/life balance A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Free meals and snacks/beverages Immense training and growth opportunities We conduct pre-employment drug testing. EOE
    $23k-32k yearly est. 60d+ ago
  • Customer Service Representative

    Channellock 3.5company rating

    Customer service agent job in Meadville, PA

    Customer Service Representatives are responsible for providing administrative support to customers and the Sales team throughout the sales process. The incumbent will perform accurate data entry transactions, assist in billing, and resolve customer inquiries while providing exceptional levels of customer service. The Customer Service Representative will be integral in reinforcing our reputation for exceptional service. Work Performed: Review and process purchase orders received through various delivery channels daily with a high level of accuracy. Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, discrepancies, returns, and warranties. Identify and address customer needs with a goal of total satisfaction and strengthen relationships. Maintain accurate and up-to-date customer data including billing and physical addresses. Provide resolution to questions about products, pricing, and availability while presenting the value of our product portfolio to customers if availability cannot be met. Communicate with Credit Department regarding orders on credit delay and performance. Review EDI documents including inbound purchase orders, outbound ASNs, and outbound invoices for errors, correct when necessary. Monitor and analyze EDI transactions to identify and resolve errors and maintain standards. Review and process Warranty request emails and phone calls. Process Sales Rep sample requests. Review and process RMA requests. Review email Shortage claims, gather information and send to shipping for processing. Liaison with Sales Reps regarding customer's account and order information. Embrace continuous improvement and identify and recommend improvement opportunities to gain efficiencies and increase service standards. Complete special projects as assigned from time to time. Requirements Job Requirements: High school diploma and 5 years of business experience, preferably in a customer facing role. Strong communication skills, including active listening skills, conflict resolution, and clear articulation. Strong understanding of EDI standards and protocols. Ability to solve problems, alleviate conflicts, and escalate tactfully. Proficient in Microsoft Office suite and Netsuite.
    $30k-33k yearly est. 3d ago
  • Customer Service Rep(02485) - 5817 Main Ave

    Domino's Franchise

    Customer service agent job in Ashtabula, OH

    Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning duties Taking orders over phone and in person Dealing with customer concerns Greeting customers within 10 seconds Up selling Cash handling Keeping the customer area clean Assisting Pizza Makers with toppings and dough
    $28k-36k yearly est. 7d ago
  • Customer Service Rep(03350) - 936 E 2nd St

    Domino's Franchise

    Customer service agent job in Jamestown, NY

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Additional Information All your information will be kept confidential according to EEO guidelines.
    $30k-39k yearly est. 5d ago

Learn more about customer service agent jobs

How much does a customer service agent earn in Millcreek, PA?

The average customer service agent in Millcreek, PA earns between $21,000 and $33,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average customer service agent salary in Millcreek, PA

$26,000

What are the biggest employers of Customer Service Agents in Millcreek, PA?

The biggest employers of Customer Service Agents in Millcreek, PA are:
  1. Agility Marketing
  2. Loesel-Schaaf Insurance Agency
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