Customer service agent jobs in Minneapolis, MN - 1,225 jobs

Customer Experience & Order Specialist Schedule: Monday-Friday, 8:00 AM - 5:00 PM Pay: $21-$23/hr (DOE) About the Role We're looking for a Customer Service Specialist who thrives in a fast-paced environment and enjoys delivering exceptional service. This unique position combines E-Commerce Customer Support with Order Management responsibilities, offering variety and growth for someone who loves helping customers and solving problems. What You'll Do Customer Support: Respond to inquiries via Zendesk, email, chat, and phone with professionalism and care. Provide order details, assist with product questions, and resolve complaints promptly. Track shipments and communicate with carriers to ensure timely delivery. Process returns, issue refunds, and provide shipping labels. Order Management: Receive and process customer orders via phone, email, and fax. Accurately enter orders into systems, confirm details, and ensure compliance with policies. Prepare sample packets and product information for customers and events. Generate freight quotes and coordinate shipping logistics. Collaboration & Reporting: Document interactions and resolutions in CRM systems. Communicate trends, issues, and improvement ideas to management. Assist with special projects and maintain organized records. What We're Looking For Experience: 2+ years of customer service experience (B2C preferred). E-commerce experience and familiarity with Zendesk a plus. Knowledge of CRM systems (ACT! or similar) is a plus. Skills: Strong written and verbal communication skills. Proficient in Microsoft Office. Ability to multitask and manage priorities effectively. Solution-oriented problem-solving mindset. Other Requirements: High school diploma or GED. Comfortable working in-office (and okay with dogs in the workplace!). Why Join Us? Competitive pay and consistent weekday schedule. Opportunity to work on diverse tasks across customer service and order management. Collaborative team environment with room for growth. Ready to make an impact? Apply today and help us deliver exceptional service to our customers! All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Akkodis is seeking a Customer Service Technician for a Contract position with a client located in Bloomington, MN. Ideally looking for applicants to have a solid background in manufacturing and dispatching. Pay Range: $22-25/hr. The rate may be negotiated based on experience, education, geographic locations and other factors. Job Overview: We are seeking experienced Customer Service Technician familiar with overseeing dispatching Tasks. This job is fit for you if you come in with experience into customer support and dispatching technicians. If you are interested in this Customer Service Technician job in Bloomington, MN, then please click APPLY NOW. For other opportunities available at Akkodis go to ****************** you have questions about the position, please contact Vaneesh Prashar at ************. Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ************************************************ The Company will consider qualified applicants with arrest and conviction records.

Fish & Richardson, the premier global intellectual property law firm, is trusted by the world's most innovative and influential companies. Fish was established in 1878, and now has more than 400 attorneys and technology specialists in the U.S., Europe, and China. Our success is rooted in our creative and inclusive culture, which values the diversity of people, experiences, and perspectives. Join Fish's Minneapolis team in our fast-paced Risk Management Department as an Engagement Terms Coordinator/Specialist. How Will You Make a Difference? Coordinate intake by entering the required information into the Firm's new business intake system and monitoring the intake process with the goal of minimizing workflow delays. Support attorney and staff expectations by communicating project status and issues and escalating as appropriate. Act as a point of contact for procedural guidance related to new matter intake and engagement terms document reviews. Prepare Engagement Letters using established templates and guidelines, ensuring alignment with Firm policies and legal requirements. Assist with the review of Engagement Letters and OCGs by coordinating with internal departments to identify relevant issues and help draft responses for internal and external stakeholders. Maintain centralized documentation and serve as liaison for client engagement terms and information requests, ensuring timely and accurate communication. Support client analysis projects by organizing data, coordinating with management and stakeholders, and contributing to cross-departmental efforts to meet Firm objectives. What Will You Bring to the Table? Bachelor's degree in business administration or the equivalent experience. At least 1 year related professional experience, preferably in the professional services industry. Knowledge of drafting and reviewing Engagement Letters and responding to client and internal questions regarding such documents is preferred. Demonstrated understanding of law firm operations, including general awareness of client relationship dynamics is preferred. Ability to recognize potential issues in requests and appropriately escalate to supervisors or subject matter experts. Ability to summarize and organize information clearly and concisely for internal use or communication. Proficient in standard Firm software tools (e.g. Outlook, Word, Excel, PowerPoint), with a willingness to learn and navigate new systems (e.g. billing/accounting, relational databases). Working knowledge of Adobe and Word are required. Strong organizational skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment. Ability to work independently with moderate supervision, while adhering to established timelines and procedures. Demonstrated professionalism and effective communication, with a commitment to providing high-quality service. Ability to be flexible and responsive to business needs, including adjusting work hours when necessary. Ability to change and adapt to current and future responsibilities, circumstances, systems, team dynamics, and adherence to the firm's policies and procedures. This is a hybrid position required to work in the Minneapolis on Wednesdays. The hours for this role are 11am-7:30pm. Why Fish? When you join our team, we offer: Competitive pay and discretionary bonus opportunities along with a rich benefits package, including comprehensive medical and dental coverage, generous paid time off, and tuition reimbursement Award-winning retirement and profit sharing plans with employer contribution A family-friendly atmosphere with back-up child care, as well as health and wellness initiatives A positive culture awarded an Outstanding Workplace designation in 2023 and 2024 by People Insight based on our high levels of employee engagement The pay range for this position varies by geographic market. In Minneapolis, the estimated starting pay is $25.45 - $37.71 per hour (based on a 37.5-hour workweek), which is equivalent to $49,619 - $73,532 annually. Final compensation will be based on a variety of factors, including education, experience, skills, professional background, overall qualifications, and location. Our Commitment to Diversity As a firm that serves the world's greatest visionaries, we know that creativity and innovation are the result of seeing the world from multiple different perspectives. Having a diverse team enhances the quality of legal services we provide to our clients, sustains our standing as a premier IP law firm, and strengthens the fabric of our firm. #LI-Hybrid #LI-DM1

Department Bold MK Employment Type Full Time Location Minneapolis, MN Workplace type Onsite Compensation $17.45 - $23.75 / hour Key Responsibilities Skills, Knowledge and Expertise Benefits About Iris Comm Lab We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide. Pay Range: $18.40 - $25.30 By joining the Bio-Techne team you will have an impact on future cutting-edge research. Bio-Techne, and all its brands, provides tools for researchers in Life Sciences and Clinical Diagnostics. Position Summary: Primarily responsible for assisting the Bio-Techne Sales organization with order processing, problem solving, responding to order status inquiries, resolving customer service complaints, and any additional activities contributing to higher level support of customer needs. The responsibilities of this position, are to answer sales and customer calls for product availability and order status, communicate and coordinate activities with customers, other Bio-Techne entities and Sales Reps to get orders processed and shipped out. Provide product and pricing information to customers. Follow up on customer complaints, questions, and product returns to ensure customer satisfaction. Proactive monitoring of key customer or product orders to ensure smooth fulfillment. Key Responsibilities: ▪ Enter orders into the company ERP Microsoft Dynamics (AX), accurately and efficiently, obtaining clarification from the Customer, Sales rep, Finance, etc. as necessary. ▪ Primary point-of-contact to customer post-sale for non-technical problems and questions related to their order. Ensure the customer's needs and expectations regarding their order are met. Follow through with requests to completion or escalate when appropriate. ▪ Contribute to the maintenance of lasting relationships with customers through knowledgeable communication and proactive resolution of questions or issues. Manage all aspects of the order cycle as necessary to ensure customer satisfaction. ▪ Effectively manage work situations of moderate degree of complexity, which could impact company image and/or sales dollars and costs. ▪ Provide non-technical products and pricing information to customers through phone, email or other channels as needed. ▪ Connect callers to appropriate departments as needed. ▪ Create and document service complaints in Salesforce for escalation/follow up as needed. ▪ Follows company policies and practices as outlined in Handbook and follow guidelines regarding safety as outlined in the AWAIR, Chemical Hygiene and Exposure Control manuals in accordance with the job. ▪ Performs additional duties as assigned. Qualifications Education and Experience: ▪ Associates or bachelor's college degree in Business, Sales, or Marketing or other field preferred, or equivalent work experience including prior work as a Customer Service Associate. ▪ High School diploma is required with at least 3 years of relevant customer and/or sales facing experience in a fast-paced environment. ▪ Good communication skills, both verbal and written, and a pleasant phone presence required. ▪ Must have the ability to problem solve and possess organizational and multi-tasking skills. ▪ Ability to independently prioritize and re-prioritize based on urgency and complexity of issues. ▪ Complete proficiency in ERP Microsoft Dynamics (AX) and other current Bio-Techne systems, including Salesforce desired. ▪ A working knowledge of Microsoft Outlook, Word, and Excel as well as computer entry and/or typing skills are required. Knowledge, Skills, and Abilities: ▪ Skills in assisting customers and sales in problem solving related to customer service issues, including the ability to identify and appropriately evaluate a course of action. ▪ Improve service through continually meeting and interacting with our customers and other internal departments to maintain your knowledge of products, programs, customer's needs, new products, product availability and the production plans. ▪ Skills taking and providing accurate, detailed product information. ▪ Ability to act independently on routine assignments or projects. ▪ Ability to plan, organize and multi-task to complete assignments in an efficient manner. ▪ Ability to communicate professionally, both oral and written. ▪ Ability to pay attention to details and perform at a high level of accuracy. ▪ Ability to work independently and with a team. ▪ Ability to resolve interpersonal challenges that arise in a changing environment or in a multi-person team situation. ▪ Ability to work hours that conform to the department's needs. ▪ Knowledge of Microsoft Outlook, Word, and Excel. Why Join Bio-Techne: We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield. We invest in our employees' financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA. We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more. We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging. We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave. We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table. Bio-Techne is an E-Verify Employer in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.

Job Description A successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Insurance Customer Service / Sales Representative - State Farm Agent Team Member. State Farm experience is highly preferred. We seek a licensed, energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Please only apply if you meet the following criteria: Active Property and Casualty license Ability to commute to our Coon Rapids location State Farm experience Responsibilities include, but are not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. You will receive: 50,000 - 90,000 Salary (based on experience and license; State Farm experience is highly preferred) plus bonus Bonus based on production Simple Retirement Plan Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Village Bank, founded in 1993, is a trusted community banking partner with four locations located within the north metro Twin Cities market. Our passion for community banking stems from our desire to help people - both our valued employees and our growing communities in which we serve. We are dedicated to empowering individuals and businesses by fostering growth, enriching lives and strengthening the communities we serve. About the Role The position of Customer Service Banker is responsible for processing customer transactions, maintaining and balancing a cash drawer and providing professional and courteous service to all customers. This role will promote all Bank products and services, referring customers to Relationship Bankers and other departments for assistance. Key Responsibilities: Process customer transactions timely and accurately, ensuring adherence to policies and procedures. Transactions may include accepting deposits, cashing checks, processing withdrawals, accepting loan payments, redeeming savings bonds and selling negotiable items. Responsible for balancing a teller drawer daily, maintaining a balancing record within Bank guidelines. Provide prompt customer assistance in all areas, which could be in person, over the telephone or through email and may include account balancing, transfers of funds, wire transfers, retrieval of statements and documents, stop payment requests and online banking. Refer customers to other departments within the Bank to ensure that we meet all of their banking needs with the goal of creating lasting relationships. Process daily teller proof work through the branch capture system and submit to the Operations Department in a timely manner. Assist in the balancing of the vault, ATM and coin machine as required. Complete regular ATM duties, including timely and accurate processing of customer deposits, machine balancing, cash supply and any required maintenance. Process mail and night drop deposits in accordance with Bank policies and procedures. Assist in the regular monitoring of vault cash according to Bank policy and individual office needs, ordering and selling cash as necessary. Assist customers with Safe Deposit Box entrance. Open and close the Bank as assigned, completing all required duties involved. Resolve customer inquiries and complaints as necessary, working with other departments within the Bank to obtain error resolution in a timely manner. Provide coverage in other locations as necessary. Qualifications To be considered, you must have the following: High school diploma required. Previous experience working in a community bank strongly desired 1+ years of customer service experience, cash handling experience preferred Knowledge of related state and federal banking regulations and other Bank operational policies Knowledge of Bank policies and procedures along with Bank products and services offered Exceptional oral, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions, instruct others, interpret documents, understand procedures, write reports and correspondence and speak clearly to customers and employees Commitment to providing superior customer service to internal and external customers, always demonstrating professionalism and confidentiality Ability to develop and maintain positive working relationships to collaboratively achieve Bank goals Primary office location will be Blaine but individual must be able to travel to other bank locations if needed What we Offer Competitive pay based on qualifications and previous work experience Comprehensive benefit plans including medical, dental, vision, disability, HSA match, FSA, and more 401(k) plan with a company match of up to 4% Generous PTO and paid holidays Paid volunteer time. Volunteering in the community is woven into our culture so we support and encourage giving back A true community-focused culture Thank you for your interest in working for Village Bank! If you have the work experience and qualifications for the position and are interested in learning more about Village Bank and this opportunity, we're interested in meeting you!

BridgeTower Media is seeking a seeking a full-time Customer Service Coordinator in our Public Notice Department. This individual will act as a liaison for our clients seeking placement for public notices within multiple states for both print and online distribution. This is a hybrid role with 2 days in office based at 520 Nicollet Mall, Suite 305,Minneapolis MN 55401. Duties + Responsibilities: * Assist clients with all legal ad placement needs including deadlines, ad submission, proofreading, confirming publication, cancellations, affidavits, and invoices. * Manage detailed and sometimes repetitive tasks with urgency and accuracy; ensure completeness and correctness. * Work independently with minimal supervision. * Provide additional administrative and sales support, including invoicing, tracking, report building/sharing, event support and other duties as business needs arise. Skills + Requirements: * Proven track record of inbound and outbound customer-centric support * 1-3 years in general office/data entry, customer service, call center, or account management. * Strong relationship-building skills, especially via remote channels. * Exceptional attention to detail with strong organizational and follow-up skills. * Able to manage multiple priorities within a fast-paced, deadline-driven environment. * Excellent written and verbal communication; articulate and professional with clients and internal teams. * Independent self-starter who can also work collaboratively. * Solid knowledge of MS Office and basic office equipment. * Strong typing skills (80 WPM minimum). * Reliable home internet connection with minimum 50mbps up/10mbps down. What does BridgeTower Media offer? * A competitive benefits package that includes health, vision, dental, life, short- and long-term disability coverages * Free 24-hour TeleMedicine and TeleCounseling Services * Unlimited PTO * Tuition Assistance Program * Weekly Pay * 401K with a company match * Summer weekend jumpstart hours-off at 2PM on Fridays * Growth opportunities to build your career. Who is BridgeTower Media? BridgeTower Media is one of the country's leading business-to-business media companies with 44 print and digital publications in more than 20 U.S. markets. BridgeTower Media empowers communities with insights and connections to ignite growth in the business, legal, and construction industries. Through a collection of authoritative media properties and publications across the United States, we have deep relationships in the communities we serve, enabling us to provide unparalleled access to industry leaders and expert information. BridgeTower Media and all subsidiaries are Equal Opportunity Employers and value diversity in our workplace.

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities , Ascentek provides an environment where you can love what you do and be your best every day. What you will enjoy by being a part of a 2024 USA Great Place to Work certified company: A position that is: Hourly, Full-time, Mon-Fri Medical Plan options, including fertility coverage and free mental health and telehealth coverage Dental and Vision Insurance FSA/HSA options Paid parental leave Company-provided short-term disability, long-term disability, and life insurance Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance 401(k) with a generous company match Pet Insurance Benefits Tuition reimbursement 21 Paid Days Off 7 Paid Holidays Profit Sharing accelerated by YOUR performance Stylish company provided uniforms and personal protective equipment Deliver locally and be home every night! Paid comprehensive on-the-job training A well-maintained fleet, with an average truck year of 2020 The CDL Driver / Customer Delivery Representative will professionally operate equipment to deliver product to the customer in a cost efficient, safe, courteous, timely manner. The Customer Delivery Representative is involved in customer service issues, ensuring the delivery meets the customer's needs. This position will manage the security and quality of Ascentek materials while loading and unloading of trucks and delivering to customers. Own your safety. Support safety culture with everything you do in your daily work. Provide excellent customer service on behalf of Ascentek. Build relationships with customers through friendly attitude when delivering. Maintain DOT requirements and Medical Card. Safely transport, unload, and deliver accurate and quality bulk and package and equipment to customers on-time. (Up to 30% overnight travel occurs) Communicate with dispatch, customer service and salesmen daily to apprise them of deliveries and understand customer needs. Comply with DOT hours of service rules and maintain truck operation in full compliance with DOT regulations. Maintain interior cleanliness of truck along with delivery system equipment to maintain a highly reliable, professional-looking delivery vehicle. Use handheld electronics and applications to track deliveries to multiple customer sites daily, maintain ELD, utilize Samsara forward and driver facing camera system. Verify documents are complete and submitted at the end of every shift. Proactively communicate with Driver Managers/Dispatch on improvement opportunities in the field to make tomorrow a little bit better than today. Experience/Training: Meets all DOT qualifications in accordance with the Federal Motor Carriers Safety Regulations, Title 49 Code of Federal Regulations. No more than 3 moving violations in the last 36 months or 2 in the last 12 months No DWI or DUI in the past 5 years No Key crashes in the past 12 months or no more than one key crash in the past 36 Months. Key crashes include but are not limited to: rear end, lane change, intersecting and or loss of control. Prefer 2 years driving experience within the last 5 years and excellent customer service skills. Licenses/Certificates: Class A license; HAZMAT, Tanker, and Air Brake endorsement and Medical Card. High school diploma/GED equivalent Knowledge, Skills, and Abilities: Excellent verbal communication skills. Professional and courteous with all internal and external customers. Attention to detail when unloading, completing paperwork, and digital logs. Expertise in DOT regulations and compliance. Physical demands: Must be able to sit, walk, twist, squat, recline, climb, kneel, grasp, push, pull, reach, repetitive motion. This is a physical job requiring frequent walking, and the ability to get in and out of the truck several times a day. The employee must have the ability to perform basic math-including addition, subtraction, multiplication, division, and fractions. This position requires the ability to operate a lift gate and barrel dolly when required. The ability to safely move packaged goods weighing up to 75 pounds and 30 - 55-gallon drums-weighing up to 500 lbs. The mental and physical requirements described here are the representative of those that must be met by an individual to successfully perform the essential functions of this position. Other equipment that may be utilized are electric pallet jacks, lift gates, and other PIT as needed. Mental Demands: Comprehend and follow instructions, perform assigned tasks, maintain an appropriate work pace, perform complex or varied tasks, relate to others, influence people, make decisions, direct, control, plan, interact with public or coworkers in written form, communicate orally, etc. Environmental demands: Extreme cold or heat, noise, vibration, exposure to (dust/ gas/ fumes/steam/chemicals), work outdoors, work at heights, working around moving machinery, walking on uneven ground, PPE required, etc. This position requires the driver to be in attendance during the entire process working in various weather conditions while loading and unloading the truck along with making deliveries. Exposed to various chemical and fluids. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position. The anticipated hiring range for the role you are applying for is between $23.52 and $29.95 hourly. This anticipated hiring range is based on several factors, and subject to increase based on the below: Experience and qualifications: The depth of relevant experience and specific skills you bring to the position. Education and certifications: Any additional qualifications that enhance your ability to succeed in the role. Market and industry benchmarks: We compare compensation packages with industry standards to ensure we are competitive. Internal equity: We strive to maintain pay equity across the organization to ensure fairness for all teammates performing similar work. At Ascentek, we are committed to providing accurate and up-to-date information about our career opportunities. For the most accurate job descriptions, salary details, and benefit information, we encourage you to visit our official careers page at ********************************** Ascentek is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.

Are you a people person? Managed Labor Solutions, a leading nationwide provider of rental car outsourcing services, is hiring people to work as a Rental Car Customer Service Agent for customers for our partner location. The job entails checking in customers as they arrive for their reservation. What you'll do: Greet customers upon arrival Expedite the car rental process so customers can get to their destination quickly and easily Verify driver's license and reservations Assign keys and rental agreements and be able to explain charges on the invoice Process car exchanges in the Rental Car computer system Resolve customer issues and concerns professionally Benefits: Health insurance Dental insurance Flexible schedule What we require: Valid driver's license 18 years of age or older Must be flexible with schedule to work night, weekends and holidays as needed Previous customer service experience and sales skills Ability to work in a fast paced environment with a variety of tasks Willingness to work outdoor in weather conditions with moderate noise level Detail oriented Computer literate Proficiency in English Extra points for this 6 months of customer service experience Previous experience in baggage handling or customer-facing role JOB CODE: MSP

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills

Temp Indrotec seeking Call Center Specialists for a local school district transportation office. As a District Call Center Specialist, you will provide essential frontline support by managing both emergency and non-emergency calls. This role plays a vital part in ensuring safe, efficient, and timely transportation services while delivering exceptional customer service to our community. Key Responsibilities: Answer, assess, and triage incoming calls in a prompt and professional manner Maintain clear, continuous communication with drivers and staff Accurately report safety concerns, incidents, and unusual activity Support a positive and professional work environment while upholding confidentiality standards Qualifications: High School Diploma or GED required Minimum of 2 years' experience in customer service or administrative support Excellent communication, data entry, and problem-solving skills Familiarity with safety procedures, proper recordkeeping, and communication protocols Why Join Us? You'll be part of a dedicated team that prioritizes safety, collaboration, and service excellence. If you thrive in a fast-paced environment and enjoy helping others, we'd love to hear from you.

Salary: Starting at $67,800

Customer Service Representative Transdev in St. Paul, MN is hiring a Customer Service Representative to act as a liaison for our customers, providers, and clients. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: Non-CBA Position: + Competitive compensation package of $17.30 with annual increases in January. Benefits include: + Vacation: minimum of two (2) weeks + Sick days: 5 days + Holidays: 12 days; 8 standard and 4 floating + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor. + Comprehensive understanding of policies and procedures + Meet or exceed established performance requirements. + Document trip authorizations and details including transportation type, pickup times, appointment times and addresses. + Other duties as required. Qualifications: + High School Diploma, GED or equivalent. + Computer literate + Excellent customer service skills. + Ability to operate standard telephone system. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: + Must be able to work shifts or flexible work schedules as needed. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. + Work environment will be a combination of both indoors and outdoors. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 4813 Pay Group: 2V9 Cost Center: 55872 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

Wright-Hennepin International Response Center (WHIRC) is a 24-hour alarm monitoring center. The Dispatch/Call Center Specialist is responsible for quickly and accurately answering customer calls in a fast-paced high-volume call center environment. This position acts as the initial service call contact for customer with service problems and ensures the means for resolution of the problem. Other duties include maintaining alarm activity and performing data entry of new account information and database changes. The Dispatch/Call Center Specialist works a 10-hour rotating shift. Hours for this position are 4am-2pm. The successful candidate must be able to work the shift schedule, including working weekends and holidays, and be open to helping with shift coverage to accomplish daily requirements and activity as needed. The team atmosphere is fun, engaging and makes time for additional training and career development. Location The position is located at our company headquarters in Rockford, Minn. Rockford is located 15 miles west of Plymouth on Hwy 55. Responsibilities Answer incoming telephone and alarm traffic in a timely and professional manner. Provide quick, accurate, courteous and professional service, abiding by the customer service standards, policies and procedures. Provide the customer with the best possible service and a positive experience. Obtain account information from technicians and customers and enter information accurately and in a timely manner to the automation system. Perform system checks on equipment, recognize and correct minor equipment problems, and accurately report concerns and problems with equipment and customers. Train and participate in monthly training, emergency generator and back-up power testing, complete Central Station Alarm Association training and certification. Working Conditions The Call Center Rep works primarily in a climate-controlled office environment. Must have the ability to perform finger and hand manipulation and perform repetitive motions in order to use office equipment. Ability to exert up to 10 lbs. of force when moving items such as computer printouts, notebook ledgers, office equipment, etc. The ability to make verbal and written presentations relating to the business. Pay Starting pay is $20.00 plus shift differential for evening/overnight hours. WH offers a comprehensive health insurance plan including medical, dental, and vision coverage. WH also offers a generous company 401K match and contributions to a Health Savings Account. Employees have the potential to receive an annual bonus. Paid time off and paid holidays are provided. Other benefits include tuition reimbursement programs, flexible spending account access, dependent care FSA, and more. Requirements High school education or equivalent 1+ year of customer service experience, preferably in a high call volume environment Successful completion of WHIRC dispatcher training and probation Must obtain and maintain all initial and ongoing licensures by meeting all state and federal requirements Must adhere to WH's core values of Teamwork, Dependability, Performance, Integrity, Safety and Member/Customer Focused.

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities The Mortgage Disclosure Desk Coordinator position is responsible for ensuring that all Initial and Re-Disclosure Loan Disclosure packets are completed and delivered to the applicants in accordance with all regulatory and secondary market requirements and within Service Level Agreements. The Mortgage Disclosure Desk Coordinator works closely with various members of the Mortgage Team to verify accuracy of data and resolve any issues/discrepancies to prevent non-compliance with Federal and State Regulations and avoid tolerance cures. Key Accountabilities * Review initial loan submission from the Mortgage Loan Originators for accuracy. Make any necessary changes to avoid tolerance cures or other regulatory violations. Prepare and deliver a final Loan Estimate along with all other required documentations to the applicant(s) * Work with Mortgage Loan Originators, Processor and Underwriters to review any change circumstances that are presented. Once a valid changed circumstance is identified, the Disclosure Desk Coordinator will prepare a revised Loan Estimate and deliver this to the applicants in a timely manner to avoid delays in closing dates or any tolerance cures. * Review all documents included in an initial disclosure and re-disclosure package to ensure accurate completion. * Track all new applications within the loan processing system to ensure timely delivery of all disclosures. * Track all existing applications within the loan processing system and provide timely re-disclosure through identification of loan changes within the pipeline. * Assist with answering questions regarding initial or re-disclosures * Participate in any compliance related projects pertaining to regulatory disclosures * Assist in any disclosure compliance related training for mortgage associates * Ensure accuracy of all HMDA related information pertaining to information collected from the initial application and disclosures Salary Range The salary range for this position is $17.00/hr. - $27.50/hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location. Key Competencies for Position Operational Knowledge and Organizational Skills * Demonstrates a sound understanding of applicable Federal and State Regulations, including TRID, RESPA, HMDA, ECOA, etc; and the ability to apply this knowledge to individual situations. * Ability to accurately identify valid changed circumstances * Great attention to detail, ability to prioritize and function accurately under the pressure of deadlines. * Working knowledge of all loan types/loan programs offered by Old National Bank, including FHA, VA, USDA, and Construction-to-Permanent loans. Communication Skills * Ability to clearly communicate information to Mortgage Loan Originators, Sales Managers, Processors, and Closers * Promptly respond to questions from other departments * Effectively work as part of a team Qualifications and Education Requirements * High School graduate or equivalent. * 5+ years of previous mortgage experience including an in-depth knowledge of regulatory requirements for loan disclosures * Experience with Ellie Mae Encompass preferred Key Measures of Success/Key Deliverables: * Disclosures delivered within regulatory requirements and Service Level Agreements * Minimize losses to the bank by accurately completing required disclosures and properly analyzing valid change circumstances Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team!

The Lock Desk Specialist will provide daily, weekly, and monthly reporting support. This position will provide lock desk support as well as maintain and monitor investor sales commitments. This position will also operate and maintain data within the Encompass system, Optimal Blue as well as monitor pipelines. Responsibilities Assist in monitoring the shared inbox for lock desk support. Assist in receiving and handling daily locks within the policies of Bell. Assist in selling the Best Effort loans to various investors. Monitor and maintain Best Efforts pipeline. Review Best Efforts commitments, Best Efforts confirmations and expiring Best Efforts locks. Provide high-quality service to internal customers and investors. Act as liaison between capital markets and mortgage sales/operations staff to communicate system (Encompass and Optimal Blue) enhancements, loan program changes, and answer questions related to loan programs. Become proficient/knowledgeable of all the necessary systems (Encompass and Optimal Blue) used on a daily basis. Follow policies and procedures within the areas of investor regulations and secondary marketing. Backup all lock desk duties. Bell Bank Culture, Policy and Accountability Standards: Know by name and face as many customers and employees as possible, calling them by name as often as possible. Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. Know, understand, and live the company values and bottom line. Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations. All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. Prompt and reliable attendance. Perform other duties as assigned. Education, Experience, and Other Expectations High school diploma or equivalent education. 1-2 years of customer service experience. Prior experience utilizing Microsoft applications (Excel, Word, Outlook, etc) is required. 1-2 years of mortgage industry and/or loan documentation experience is preferred. Skills and Knowledge Strong math skills. Ability to understand complex situations and use multiple data points to reach logical conclusions. Good written and verbal communication skills with ability to work under pressure. Good organizational skills, detail-oriented with a strong emphasis on accuracy. Basic keyboarding skills.

Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Welcome guests, answer questions and provide information and support to guests Input, update and maintain accurate player information in the casino management system Issue Island Passport club cards for club members Be knowledgeable about and provide guests with information regarding Island Passport club membership, property-wide events and other property amenities Redeem cash, prizes and comps for guests following department guidelines Meet goals as established by management Maintain a working knowledge of promotional systems Performance point and promotion adjustments following department guidelines KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience Preferred Knowledge and Certification: 1-year hospitality or guest service experience, preferably in casinos Required Skills: Accurate and detail oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication and problem solving skills Proven high guest service skills Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows Required Abilities: Ability to work in a fast paced environment Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to follow established dress code policies and practice good personal hygiene Ability to speak in a clear, concise and pleasant voice Ability to retain large amounts of information regarding the property and its amenities Ability to read and write English PHYSICAL DEMANDS Must be able to walk, stand and/or sit for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel, stoop and twist Must be able to push, pull and grasp objects occasionally Must have the ability to independently lift up to 25 pounds occasionally Must be able to perform repetitive hand and wrist motions WORKING ENVIRONMENT Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals High volume direct public contact

The B2B Customer Service Representative is responsible for answering incoming customer calls to process orders, address inquiries, connect customers with technicians for troubleshooting, document all issues, and provide necessary information. **This company offers a wonderful work culture and great benefits including up to an 8% 401K contribution! ** Key Responsibilities: Customer Interaction: Handle diverse incoming calls from employees and customers related to parts, service, and scheduling. Customer Service: Deliver exceptional customer service and solutions promptly, consistently exceeding customer expectations. Product Knowledge: Maintain a thorough understanding of end-to-end processes and product knowledge. Training: Participate in ongoing training and briefings to stay updated on changes in products and services. Information Maintenance: Keep updated on products, services, and promotions to meet business line goals. Issue Resolution: Retain ownership of customer issues until resolution and escalate when necessary. Requirements: ERP Systems: Experience with SAP ERP is preferred; experience with Salesforce (adopted 90 days ago) is preferred. Detail Orientation: Must be extremely detail-oriented and capable of managing multiple tasks accurately and simultaneously. Technical Skills: Intermediate proficiency in Microsoft Word, Excel, and Outlook. Customer Service Experience: Minimum of 2 years of phone customer service experience Self-Motivation: Demonstrated ability as a self-starter and multi-tasker, capable of thriving in a fast-paced environment. Communication Skills: Strong verbal, written, and interpersonal communication skills. Problem-Solving: Excellent listening and problem-solving abilities. Team Player: Ability to work effectively in a team environment. Additional Info: Annual Salary: $50-60K Schedule: 8:00 am- 5:00 pm M-F Location: 100% In-Office Type: Direct Hire All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.