Customer service agent jobs in Minnesota - 1,916 jobs

Customer Service Representative | Minneapolis, MN AAA Cooper Transportation, is immediately hiring a reliable and experienced Customer Service Representative, Terminal Clerk to join the team at our Minneapolis, MN , Service Center. This administrative position plays a key role in resolving freight discrepancies to maintain service quality and customer satisfaction. This position offers competitive pay and a full benefits package while providing a stable and rewarding career opportunity with a leading transportation company. Apply now and find out why Clerks and Customer Service Representatives choose AAA Cooper Transportation RESPONSIBILITIES - _A Day in the life_ + Communicate with customers, drivers, and service center staff to resolve issues. + Document discrepancies, file reports, and maintain accurate records. + Assist in identifying trends to improve freight handling practices. + Support general clerical tasks within the operations team. + Other duties as assigned. BENEFITS - _What we offer_ + Competitive Compensation Hourly Pay Range:$23.18-$23.18 + Comprehensive Insurance Options Access high-quality medical, vision, and dental coverage for you and your family, plus company-sponsored life insurance and disability coverage. + 401(k) Retirement Plan with Company Match Secure your financial future with a solid retirement plan and company contributions. + Paid Time Off (PTO) and Holidays Relax and recharge with generous PTO and eight paid holidays. + Professional Development Opportunities ACT invests in you! Enhance your skills and advance your career. AAA Cooper Transportationan independent subsidiary of Knight-Swift Holdings, delivers comprehensive transportation solutions, specializing in less-than-truckload, dedicated contract carriage, and truckload services. Our strategic partnerships with trusted regional affiliates ensure reliable freight movement throughout much of the United States. Ready to drive your career to the next level? Join the growing team andaccelerate your career TODAY! AAA Cooper Transportationis an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Compensation is commensurate with experience. This job posting is intended as a general description of the position. It does not constitute a comprehensive list of all responsibilities, duties, and skills required. Benefits and compensation are subject to change at the company's discretion. Pay Range: 23.18-23.18 per_hour, General Benefits: + Individual and Family Medical Benefits + High Deductible Health Plan or PPO Health Plan, Prescription Benefits, Dental, Vision & Employee Assistance Program + Health Savings Account (HSA with company match) + Company sponsored Retirement Savings Plan with pre-tax 401K and Roth options; includes company match & vesting schedule. + Employer sponsored Life and Accidental Death & Dismemberment Insurance + Voluntary Employee & Spousal Life Insurance + Voluntary Hospital Indemnity, Short Term Disability, Long Term Disability, Critical Illness and Accident Insurance. + 60-180-280 & 360 day pay increases for specified positions. + Paid Time Off-8 paid Holiday's, 1 week PTO in first year of employment with increases based on years of service. Up to 3 personal days per year, pro-rated based on hire date. Job Requirements REQUIREMENTS - _What you bring_ + Previous experience in freight, logistics, or clerical support preferred. + Strong attention to detail and data accuracy. + Excellent written and verbal communication skills. + Problem-solving mindset and customer service orientation. + Proficient in Microsoft Office and data entry systems. + High school diploma or equivalent + Other duties as assigned Category: MME-Service Center Admin and Leadership

Biomerics is a world-class manufacturer and innovative polymer solutions provider for the medical device and biotech industries. As a vertically integrated company, we specialize in designing, developing, and producing medical devices for diagnostic and interventional procedures. We are focused on next-generation solutions for vascular access, electrophysiology, cardiac rhythm management, neurovascular, structural heart, and cardiovascular markets. At Biomerics, we are dedicated to our diverse employee base. We understand that a strong, skilled, and engaged workforce is the foundation of our continued success as a business. We strive to live up to Biomerics' values in all our interactions. It is an exciting time to be part of our collective team, and there is no limit to the impact that can be achieved here at Biomerics. We improve and advance the lives of our employees and the patients who depend on our products. At Biomerics, we believe in integrity, partnership, empowerment and accountability, trust, agility, teamwork, and excellence, and we care. Our team-oriented, customer-focused corporate culture prioritizes building strategic, mutually beneficial partnerships with customers and our team members. The Customer Support Specialist position will be responsible for all Customer Service functions, NetSuite (ERP) report creation, supporting the front desk and carrying out other assigned duties at the BAC facility. This position creates a lasting impression of our organization, so a high level of professionalism, excellent organization skills and prompt follow-ups with customers is required. JOB RESPONSIBILITIES: Respond and/or confirm customer PO's within 24hrs. Provide quotes, follow-up on quotes and get customer questions answered. Attend weekly planning/scheduling meetings with production support to assure delivery schedules are met and customers are satisfied. Work with Sales team on customer communication and proactively engage customer. Support the development and achievement of KPI's for Safety, Quality, Cost and Delivery. Support purchasing through PO creation and contact suppliers when necessary. Maintain customer & BAC cross reference part number spreadsheet. Engage customers for quarterly or annual blanket PO's. Respond to shipping inquiries and answer order status questions. Verify that all customer information is correct on SO's and ERP. Resolve customer complaints by identifying the problem and help coordinate corrective actions. Become the expert at creating Netsuite reports for BAC. Import data into Excel, create graphs and/or analytics. Provide front desk support when needed. Requirements High school diploma Take initiative and create a culture of accountability. Results oriented, strong sense of prioritization and manage with a sense of urgency. Must have strong interpersonal skills and effectively communicate with both internal and external customers. Demonstrated success in conflict management and working in a team environment. Proficiency with data analytics, databases, MS Excel, MS Word, and PowerPoint. Knowledge and experience of working with an ISO13485 Quality Management System is a plus. 2-5 years of customer service experience in medical device industry preferred.

Skillbridge Academy is a forward-thinking institution dedicated to empowering individuals through innovative learning experiences. We pride ourselves on fostering a collaborative and dynamic environment where professional growth, creativity, and excellence are at the heart of everything we do. Join our team and become part of a company that values ambition, initiative, and making a meaningful impact. Job Description We are seeking a highly motivated and detail-oriented Customer Service Officer to provide exceptional support to our clients. This role requires excellent communication skills, a solution-oriented mindset, and the ability to manage multiple tasks efficiently. You will be the primary point of contact for our clients, ensuring their inquiries are handled promptly and professionally. Responsibilities: Respond to client inquiries via phone, email, and other communication channels. Provide accurate information about services, policies, and procedures. Resolve client issues in a professional and timely manner. Maintain records of client interactions and transactions. Collaborate with internal teams to ensure consistent and high-quality service. Identify opportunities to improve processes and enhance customer satisfaction. Qualifications Strong communication and interpersonal skills. Excellent problem-solving and organizational abilities. Professional demeanor with attention to detail. Ability to work both independently and collaboratively. Proficiency with office software and basic database systems. Additional Information Competitive salary: $47,000 - $52,000 per year. Opportunities for professional growth and development. Supportive and collaborative work environment. Skill-building and training opportunities. Full-time employment with standard benefits.

Start date is not flexible. HYBRID schedule (3 in office days, 2 days remote)- candidates need to be comfortable with that. NO 100% REMOTE Shift Mon Fri (closed weekends) There will be a phone screen Training: 6week -100% in the office Follow all company and department policies as documented. Including working a bi-annual shift as assigned from one of the scheduled times below: 8am - 5pm, 830am - 530pm, 9am - 6pm The shift bid will be based on performance and attendance during the training. Please do not submit any candidate that is not able to work assigned shifts. Performance metrics evaluated Retention Bonus (USD)250 @ 45 days (successful completion of new hire training) and (USD) 250 @90 days Office will be moved to Johns Creek, Ga in summer 2026 Standard pay rate of (USD)*** As a Customer Representative, the individual is responsible for handling a range of complex service interactions that require one to quickly assess, clarify, and analyze the customer's needs. The types of interactions range from handling account inquiries including billing and/or order issues, website navigation, order entry, resolution of complaints, while doing so in a manner that reduces customer effort and promotes a positive customer experience. The person in this role is responsible for the documentation of customer queries and performing monitoring activities for each customer's case until resolution. The channels of service one may be handling include phone, email, and/or self-service. The individual should be able to work within a structured environment, while demonstrating flexibility and initiative to establish and achieve individual professional goals. Within BIAH Quality Standards, handle service interaction, regardless of type or channel, in a manner that reduces customer effort. - Anticipate customer needs and meet those needs through upselling, cross selling of products, and/or services, including support and direction on use of online account management tools. - Execute needed follow-up through various communication channels such as outbound calls and emails in accordance with BIAH Standards. - Accommodate special customer requests and rectify customer complaints with good judgment and critical decision-making skills while balancing the needs of BIAH. - Resolve inquiries related to marketing programs, product, price, and order status information within established processes and procedures. - Acquire and maintain an understanding of processes, procedures, and the systems used for support. - Document each interaction information on each interaction, so the information can be shared throughout BIAH Communicates day-to-day work status updates within the team. - Collaborates with a purpose to identify common ground across diverse teams to achieve mutual and independent goals. Basic level of job-related knowledge and department goals and strategies - Demonstrates strong competence in maneuvering BI's customer platform and systems. - Exhibits great proficiency in multi-tasking and ensuring each customer interaction is handled with a high quality of care. - Demonstrates great adaptability skills; adjusts easily to changes in processes and procedures Customer Care. - Adapts existing processes to current method of task completion and may make recommendations; identify opportunities for improving one's work environment. - Excellent written and verbal communication skills Strong interpersonal skills with the ability to work in a close team environment. Must be able to work within several software applications including Microsoft, call center, and custom programs. - Key Attributes Initiative & Resilience Ability to take ownership and adapt to challenges. Prioritization & Organization Strong time management skills and ability to handle multiple tasks effectively. Problem-Solving & Critical Thinking Skilled in developing solutions and making sound decisions. Technical Aptitude Comfortable learning and applying new technologies. Customer Service Orientation Committed to deliver exceptional service and support. Innovation & Agility Open to change and able to pivot quickly in dynamic environments. Attention to Detail Ensures accuracy and quality in all tasks. Self-Starter Proactive in driving results and collaborating across teams. Research Skills Capable of gathering and analyzing information to support decisions. - Animal/Veterinary experience is a plus. - Customer experience focus - Ability to learn and comprehend abstract, complex, and technical information. - Salesforce/SAP is a plus. Bachelor's degree from an accredited institution is preferred. HS diploma is required

New Year, New Career at Cassia! Ready for a fresh start? Join a team that values you and helps you grow. Elim Preferred Services is hiring a motivated and hardworking Customer Service Representative to join our team. In this role, you will answer phone calls and assist customer needs, process orders, and create reports/ quotes as needed. Our ideal candidate has strong attention to detail, excellent communication skills, and works well independently and in a team. Position Type: Full-Time, benefits eligible position Wage Range: $25 - $30 / hour depending on experience Shift Available: Monday - Friday 8:00 AM - 5:00 PM Location: 3500 Holly Lane N Suite 30, Plymouth MN, 55447 Customer Service Representative responsibilities: Answer phone calls and assist customer needs. Process orders for customers by phone, fax, email or online. Create reports and quotes as needed. Perform additional tasks as needed. Customer Service Representative requirements: Recent customer service experience needed. Must be detail-oriented and able to multi-task/ prioritize tasks. Proficient computer skills including Microsoft Suite (Word, Excel, Outlook, etc.) High priority on customer service. Excellent verbal and written communication skills. Able to work with frequent interruptions. Cassia Benefits: Competitive Pay with experience-based raises Tuition Assistance & Student Loan Forgiveness (site-specific) Generous Paid Time Off (PTO) & 401(k) with Employer Match Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees Employee Assistance Program with free confidential counseling/coaching for self and family members Pet Insurance About Us: Since the early 1990's, Elim Preferred Services has been dedicated and passionate about providing the highest quality of cost-effective services and products for our customers and the residents they care for. We are committed to our customers and our number one goal is to provide exceptional service. Our commitment is to excellence, integrity, and a desire to serve as the provider of choice in the long-term care industry. Cassia is an equal employment opportunity/affirmative action & veteran friendly employer.

This person will support one Financial Advisor (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This person works directly with the Registered Representative(s) to prepare and process client paperwork, perform client financial transactions, maintain client relationships, schedule appointments, and communicate with clients and financial companies. This role can also be the first step of the career pathing program to future opportunities that require industry experience and licenses (Insurance, FINRA Series 7, & 66 or 63/65 combo). The office is located in Minnetonka and the expectation is they go into the office every day. What You Will Do: Act as a liaison between the registered representatives and their clients. Answer phones, schedule appointments, and prepare materials for client meetings. Aid registered representatives in preparing client illustrations, graphs, charts, reports, etc. for registered representative presentations and appointment with clients. Prepare and complete client paperwork and follow up tasks to support registered representative. Spend time with clients on the phone, via virtual visits and in person to ensure client service level needs are met. Organize client events and follow up tasks. Maintain client records and retention management within corporate requirements. Conduct proactive outreach to clients and registered representatives on time sensitive activities (e.g., RMDs, Client's Quarterly/Annual Reviews). Assume ownership of inquiries and requests; communicate with internal Cetera departments to ensure clients' expectations for timely service delivery are met. Educate clients on account services, capabilities, and new technology. Complete required corporate training on new technologies and follow implementation guidelines. Maintain compliance guidelines, client communication notes in AdviceWorks/SmartWorks and Redtail while following Cetera standards in a timely manner. Work with Advisor(s) through weekly meetings to help maintain Advisors Business Plan process, tasks, marketing, and client communication expectations and follow up processes. What You Will Have: High School Diploma or GED Experience in an administrative or customer service role Strong time management skills Excellent written and verbal communication skills Proficient in Microsoft Office tools (Word, Excel & PowerPoint) and ability to learn new programs What is Nice to Have: Previous experience in assisting Registered Representatives/Financial Advisors Financial services and/or banking background Bachelor's degree in Finance, Business, Marketing, or Communications Attention to detail, excellent organization skills, ability to multi-task and produce timely results in a fast-paced work environment Able to manage own workflow and priorities, and can accommodate unexpected requests or needs from Advisors Compensation: This is a non-exempt hourly role that ranges from $25-$31/ hr., plus competitive performance-based compensation package. Compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific office location. Compensation ranges may differ in differing locations due to cost of labor considerations. #LI-Onsite About Us What we give you in return: Not many teams can say that they support people's dreams coming to life… We happen to do that every day. And as important as we know your career is, we recognize that there's a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including: Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship. Easy access to mental health benefits to meet our team members and their families where they are. 20+ days of paid time off (PTO), paid holidays, and 2 paid wellness days to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities. 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years. Paid parental leave to support all team members with birth, adoption, and foster. Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more. Employee Assistance Program (EAP), LifeLock, Pet Insurance and more. About Cetera Financial Group: Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions. Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology. "Cetera Financial Group" refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions,and Cetera Financial Specialists. Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law. Agencies please note : this recruitment assignment is being managed directly by Cetera's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated. Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection.

Customer Care Representative Hybrid Schedule (Onsite Training) Pay: $22/hour The Customer Service Representative is responsible for handling a wide range of complex customer interactions across multiple service channels. This role requires the ability to quickly assess, clarify, and analyze customer needs while delivering high-quality service. Interactions may include account inquiries, billing and order issues, website navigation support, order entry, and complaint resolution. Key Responsibilities Handle customer service interactions across phone, email, and self-service channels Reduce customer effort by anticipating needs and delivering effective solutions. Support upselling and cross-selling of products and services, including guidance on online account management tools. Execute follow-up activities through outbound calls and emails Resolve customer complaints and accommodate special requests using sound judgment and critical decision-making skills. Address inquiries related to marketing programs, products, pricing, and order status within established processes. Document all customer interactions thoroughly to ensure continuity and visibility. Monitor and manage customer cases through resolution. Maintain knowledge of systems, tools, processes, and procedures used to support customers. Communicate daily work status updates and collaborate effectively within and across teams. Required Skills & Competencies High School Diploma Basic job-related knowledge with an understanding of department goals and strategies. Strong proficiency navigating customer service platforms and systems. Excellent multitasking abilities with consistent attention to quality and detail. Strong written and verbal communication skills. Proficiency with Microsoft applications, call center software, and custom programs. This job description is a complete list of all desired skills, but not all are required. We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you! INDBH

By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide. Pay Range: $18.40 - $25.30 By joining the Bio-Techne team you will have an impact on future cutting-edge research. Bio-Techne, and all its brands, provides tools for researchers in Life Sciences and Clinical Diagnostics. Position Summary: Primarily responsible for assisting the Bio-Techne Sales organization with order processing, problem solving, responding to order status inquiries, resolving customer service complaints, and any additional activities contributing to higher level support of customer needs. The responsibilities of this position, are to answer sales and customer calls for product availability and order status, communicate and coordinate activities with customers, other Bio-Techne entities and Sales Reps to get orders processed and shipped out. Provide product and pricing information to customers. Follow up on customer complaints, questions, and product returns to ensure customer satisfaction. Proactive monitoring of key customer or product orders to ensure smooth fulfillment. Key Responsibilities: Enter orders into the company ERP Microsoft Dynamics (AX), accurately and efficiently, obtaining clarification from the Customer, Sales rep, Finance, etc. as necessary. Primary point-of-contact to customer post-sale for non-technical problems and questions related to their order. Ensure the customer's needs and expectations regarding their order are met. Follow through with requests to completion or escalate when appropriate. Contribute to the maintenance of lasting relationships with customers through knowledgeable communication and proactive resolution of questions or issues. Manage all aspects of the order cycle as necessary to ensure customer satisfaction. Effectively manage work situations of moderate degree of complexity, which could impact company image and/or sales dollars and costs. Provide non-technical products and pricing information to customers through phone, email or other channels as needed. Connect callers to appropriate departments as needed. Create and document service complaints in Salesforce for escalation/follow up as needed. Follows company policies and practices as outlined in Handbook and follow guidelines regarding safety as outlined in the AWAIR, Chemical Hygiene and Exposure Control manuals in accordance with the job. Performs additional duties as assigned. Qualifications Education and Experience: Associates or bachelor's college degree in Business, Sales, or Marketing or other field preferred, or equivalent work experience including prior work as a Customer Service Associate. High School diploma is required with at least 3 years of relevant customer and/or sales facing experience in a fast-paced environment. Good communication skills, both verbal and written, and a pleasant phone presence required. Must have the ability to problem solve and possess organizational and multi-tasking skills. Ability to independently prioritize and re-prioritize based on urgency and complexity of issues. Complete proficiency in ERP Microsoft Dynamics (AX) and other current Bio-Techne systems, including Salesforce desired. A working knowledge of Microsoft Outlook, Word, and Excel as well as computer entry and/or typing skills are required. Knowledge, Skills, and Abilities: Skills in assisting customers and sales in problem solving related to customer service issues, including the ability to identify and appropriately evaluate a course of action. Improve service through continually meeting and interacting with our customers and other internal departments to maintain your knowledge of products, programs, customer's needs, new products, product availability and the production plans. Skills taking and providing accurate, detailed product information. Ability to act independently on routine assignments or projects. Ability to plan, organize and multi-task to complete assignments in an efficient manner. Ability to communicate professionally, both oral and written. Ability to pay attention to details and perform at a high level of accuracy. Ability to work independently and with a team. Ability to resolve interpersonal challenges that arise in a changing environment or in a multi-person team situation. Ability to work hours that conform to the department's needs. Knowledge of Microsoft Outlook, Word, and Excel. Why Join Bio-Techne: * We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield. * We invest in our employees' financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA. * We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more. * We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging. * We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave. * We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table. Bio-Techne is an E-Verify Employer in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.

Why Work at Banner? For over 50 years, Banner Engineering has been at the forefront of industrial automation. We offer products and solutions including award-winning sensors, wireless solutions, machine safety, indication and LED lighting. From Fortune 500 leaders to innovative startups, Banner's award-winning products and solutions are helping companies around the world increase efficiency, reduce costs, safeguard equipment, and protect personnel. Our commitment to innovation shows through a continuous, market-driven evolution of products and technology. With engineers employed in nearly every major department, engineering is in our DNA. Banner is a rapidly growing company that offers many personal development opportunities, an excellent benefits package, and a collaborative team of employees who are passionate about what they do. Pay and Benefits Banner Engineering is committed to offering competitive pay and benefits, including, but not limited to: 401(k) with match Student Loan 401(k) match program Medical, Dental, and Vision Insurance Plans HSA (Health Savings Account) with company contribution Paid Time Off (PTO) Sales and Profit Sharing Eligibility Flexible work hours Life Insurance Paid Parental Leave Pet Insurance Base Pay Range: $19.86 - $26.63 * Please note some career sites assign estimated compensation ranges that may not accurately reflect what is offered by Banner Engineering. Position Summary The Customer Service Representative provides an initial point of contact for representatives, distributors, and direct customers to resolve inquiries which include, but are not limited to: tracking shipments, expediting deliveries, preparing sales agreements, checking product availability and answering basic questions about products. This position reports to Global Customer Care Manager. The hours for this role are Monday-Friday, 8:30 a.m.- 5:00 p.m. This position requires full-time onsite. What You'll Be Doing This is a great opportunity for someone who enjoys working individually and collaboratively, staying on top of tasks, and making a meaningful impact across teams and projects. Below are some key responsibilities of the role. Key Responsibilities Providing high quality support and a great customer experience by creating and nurturing relationships with customers and channel partners Managing multiple priorities simultaneously including phone calls, order entry, online chat, email, and responding to sales team member questions/requests Receiving and processing orders from customers and channel partners for shipment from designated manufacturing plants Manage customer requests for assistance, information, and issue resolution. Collaborating with and maintaining effective working relationship with Applications Engineers, Area Sales Managers, Business Analysts, Business Development Managers, Management, etc. to assist the customer in any way possible Processing return requests, expedite requests, special price agreements, and trial orders for the sales channel Working closely with Distribution Warehouse staff and Materials Handlers to ensure shipments are prepared and shipped as scheduled Maintaining knowledge of Banner's sales systems and processes Other duties as assigned What You Bring to the Table To perform this job successfully, you must be able to perform each essential duty satisfactorily, and regular attendance is required. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job. Reasonable accommodations may be made to support individuals with disabilities. Required High School diploma or equivalent 2+ years of direct customer service experience Experience using basic office equipment (multi-line phones, computers, web-based systems) Clear and effective communication style Experience with Microsoft Office Suite Takes initiative and is a great team player Ability to be flexible when needed and takes ownership of their work Ability to work under pressure and meet deadlines to maintain great business relationships Preferred Experience working with end users, manufacturers, distributors, and sales managers Call center experience Experience with Oracle EBS Familiarity with the Return Merchandise Authorization (RMA) process What to Expect at Work Physical Demands The physical demands described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to support individuals with disabilities. Sit for up to 8 hours per day. Continuous movement, walking, or standing. Exposed to a computer screen for extended periods May require repetitive motions such as utilize a computer mouse, keyboard, computer, and other standard office equipment. Communicate with others frequently. Working Environment The work environment characteristics described here are representative of those you may encounter while performing the essential functions of this job. * Corporate office environment - indoor and climate-controlled Core Values Customer Driven, Accountability Focused, Integrity Always, New Solutions - Every Day If you excel in a dynamic, collaborative environment and are looking for meaningful challenges and opportunities to grow, you'll find a great fit here. Banner Engineering is a premier employer headquartered in MN, offering competitive compensation, comprehensive benefits, and opportunities for professional development as we rapidly grow in the Industrial Automation industry. Banner Engineering is an equal opportunity employer that considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected veteran status. Affirmative Action (AA)/Equal Opportunity Employer (EOE) M/F/D/V This job description reflects management's assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned.

Benefits: Hourly Plus Commission Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

About the Role At CURiO Brands, we create beautifully designed products and experiences that bring joy, comfort, and connection to everyday life. The eCommerce Customer Experience Specialist supports the Customer Experience (CX) team in overseeing the full customer journey for Thymes, Capri Blue, and Otherland. This role is for a Gorgias and Shopify power-user who can optimize our CX tech stack while delivering exceptional, hands-on customer service that reflects our brands' warmth, artistry, and attention to detail. You will be an essential part of shaping a premium journey that builds lasting relationships and drives customer loyalty. ***This role is for candidates that reside in CT, FL, GA, IL, KY, MA, MN, MS, NY, OH, TX, WI*** What You'll Do System Optimization & Operational Excellence Gorgias Mastery: Manage daily ticket operations and take full ownership of optimizing inbox structure, tagging, rules, and macros to maximize efficiency. AI & Automation Implementation: Lead the testing and implementation of Gorgias automation flows and AI-assisted replies to reduce manual tasks while strictly preserving a human, brand-appropriate touch. Shopify & Workflow Integration: Partner with Fulfillment and Operations to streamline workflows for shipping, gifting, returns, and replacements using the Shopify ecosystem. Data & Analytics: Utilize Gorgias and Business Intelligence (BI) tools to track KPIs like CSAT, NPS, and resolution time, translating these insights into recommendations for site UX and packaging improvements. Deliver Premium, Personalized Service & Support Concierge-Style Support: Provide high-end service through email, chat, and phone, including personalized gifting guidance and fragrance recommendations. End-to-End Resolution: Accurately and efficiently resolve customer inquiries, managing every case from initial contact through final resolution. Brand Storytelling: Maintain a consistent tone across all communications, ensuring every interaction aligns with the unique brand voice of Thymes, Capri Blue, and Otherland. Service Standards: Help implement service playbooks, quality assurance (QA) standards, and escalation protocols to maintain excellence. Customer Delight: Assist in executing "surprise-and-delight" moments, loyalty gestures, and personalized post-purchase touchpoints. As a Curio Team Member You exemplify CURiO Cornerstones and strive for personal leadership in your role. You collaborate across teams and maintain a positive, respectful, and cooperative workplace environment. You take ownership of your professional development by seeking learning opportunities and staying current in your field. You manage your time effectively and work with others to contribute to team and company goals. You maintain and protect company proprietary information. You follow all safety guidelines, report concerns promptly, and maintain a clean, safe, and organized workspace. You understand that success in your role could include occasional extended work hours as necessary to meet seasonal deadlines and that periodically, you may be asked to perform other duties not included in your role description. What You'll Bring Deep Technical Experience: 3+ years of hands-on experience in eCommerce support, with demonstrated expertise in Gorgias and Shopify. Automation Proficiency: Proven ability to build and optimize helpdesk automation, tagging architecture, and AI-driven responses. Communication & Empathy: Strong verbal and written communication skills with a highly empathetic and organized approach to problem-solving. Analytical Mindset: A clear understanding of customer experience KPIs and how to use data to uncover root causes of issues. Additional Information Travel Requirement: up to 5% Work Environment: General office or home office environment Physical Requirements: Occasionally required to lift and/or move items weighing 10 - 15 pounds. When in a facility, occasional exposure to dusty and fragrant conditions Health & Welfare Benefits Eligibility begins on the first day of the month following 30 days of employment unless noted otherwise: Medical, Dental, Disability Insurance (cost shared) Life/ AD&D Insurance (employer paid) Additional voluntary benefit offerings (employee paid): Vision, Accident, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Voluntary Term Life Insurance, AD&D 401(k) - After 6 months of employment on next quarterly entry date Equal Opportunity Employer Curio is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive environment for all employees.

Russell Tobin's client is hiring a Customer Service Representative in Saint Paul, MN Employment Type: Contract Pay rate: $23-$25/hr Responsibilities: Provide exceptional customer service to investment clients Assist clients with: Account maintenance requests, website navigation and online tools, asset transfers, and correspondence and general inquiries Perform accurate and timely data entry related to transactions and account updates Process new account applications in compliance with regulatory standards Maintain detailed and accurate records Coordinate with internal teams to resolve operational or account-related issues Support overall operational efficiency during the brokerage conversion Requirements: High school diploma or equivalent Relevant experience in a contact center or customer service environment Proven reliability and strong commitment to excellent customer service Strong telephone, verbal, and interpersonal communication skills High attention to detail with the ability to follow procedures independently Proficient in Microsoft Office and general computer navigation Prior banking or financial services experience preferred Client registrations (past or present) a plus Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

BridgeTower Media is seeking a seeking a full-time Customer Service Coordinator in our Public Notice Department. This individual will act as a liaison for our clients seeking placement for public notices within multiple states for both print and online distribution. This is a hybrid role with 2 days in office based at 520 Nicollet Mall, Suite 305,Minneapolis MN 55401. Duties + Responsibilities: Assist clients with all legal ad placement needs including deadlines, ad submission, proofreading, confirming publication, cancellations, affidavits, and invoices. Manage detailed and sometimes repetitive tasks with urgency and accuracy; ensure completeness and correctness. Work independently with minimal supervision. Provide additional administrative and sales support, including invoicing, tracking, report building/sharing, event support and other duties as business needs arise. Skills + Requirements: Proven track record of inbound and outbound customer-centric support 1-3 years in general office/data entry, customer service, call center, or account management. Strong relationship-building skills, especially via remote channels. Exceptional attention to detail with strong organizational and follow-up skills. Able to manage multiple priorities within a fast-paced, deadline-driven environment. Excellent written and verbal communication; articulate and professional with clients and internal teams. Independent self-starter who can also work collaboratively. Solid knowledge of MS Office and basic office equipment. Strong typing skills (80 WPM minimum). Reliable home internet connection with minimum 50mbps up/10mbps down. What does BridgeTower Media offer? A competitive benefits package that includes health, vision, dental, life, short- and long-term disability coverages Free 24-hour TeleMedicine and TeleCounseling Services Unlimited PTO Tuition Assistance Program Weekly Pay 401K with a company match Summer weekend jumpstart hours-off at 2PM on Fridays Growth opportunities to build your career. Who is BridgeTower Media? BridgeTower Media is one of the country's leading business-to-business media companies with 44 print and digital publications in more than 20 U.S. markets. BridgeTower Media empowers communities with insights and connections to ignite growth in the business, legal, and construction industries. Through a collection of authoritative media properties and publications across the United States, we have deep relationships in the communities we serve, enabling us to provide unparalleled access to industry leaders and expert information. BridgeTower Media and all subsidiaries are Equal Opportunity Employers and value diversity in our workplace.

Opportunity Details {dcrs_type} Customer Care Specialist Duluth, Georgia Pay: $16.00 A Customer Care Specialist is crucial because you are our organization's and clients' voices. You are highly valued as our customer's primary point of contact and care about helping others. The Customer Experience is at the forefront of all you do, exceeding expectations at every turn. You are a listener and problem solver, and believe in quality. You enjoy being on the phone, and customers hear your smile as you patiently help them find a resolution. Schedule and Shift: Four weeks of training - Monday - Friday: 8:00 AM - 5:00 PM 8-hour shift: Monday - Saturday Shifts will be provided after training Overtime Available Remote - WFH Primary Job Responsibilities: Research and resolve loan-level inquiries in hazard insurance, mortgage banking, and property loss. to handle inbound calls from our customers This role requires listening to our customers' concerns and showing empathy while resolving their issues. Because every customer is different, we expect you to take the initiative to truly understand our customers' current challenges, solve them, and use your expertise to help them proactively avoid future challenges. You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested. A robust paid training environment enables you to learn the business, systems, policies, and, most importantly, how to effectively engage and resolve customer challenges. Training will combine classroom, online, and side-by-side observations. Qualification: Strong attention to detail. Love talking to people and having the ability to WOW customers on every call. Excellent verbal, written, and listening skills. Relentless drive to own the customer's problem and resolve it. Ability to adapt well to change. Ability to work well in a fast-paced work environment. Ability to think outside the box to resolve problems. Ability to multitask using technology, including call handling, loan level review, and call documentation. A minimum high school diploma or GED and one year of work experience are required. A college degree with 0-1 year of work experience is preferred. A minimum of 6 months of experience in a call center. Benefits: Health, Dental, and Vision 401K

We're hiring for a Property & Casualty Insurance Customer Service Representative to support our clients with auto, home, and other insurance needs. This position offers a mix of in-office collaboration and remote flexibility after training. Prior insurance experience preferred, but not required. We value strong customer service skills, attention to detail, and a willingness to learn. Responsibilities • Assist clients with auto, home, commercial and farm P&C insurance questions • Make policy changes, process renewals, and handle cancellations • Explain coverage, billing, and policy documents in a clear, friendly way • Issue ID cards, certificates of insurance, and other policy requests • Work with insurance carriers to resolve client needs • Keep client information accurate and up to date • Spot opportunities to help clients with additional coverage and refer them to licensed producers • Deliver excellent customer service by phone and email • Assist the Licensed Agent/Producer in operating and growing their business. Qualifications • Customer service, administrative, retail, hospitality, banking, mortgage, or call-center experience • Strong communication and organization skills • Comfort using computers and learning new systems • Ability to manage multiple tasks and stay detail-focused • Active Property & Casualty license or able to obtain within 60 days. What We Offer • Health, dental, vision, life, and LTD insurance • 401(k) with employer match • Bonus based on performance • Flexible Schedule • Paid time off and holidays • Supportive, collaborative work environment • Opportunities for growth, training, and leadership in shaping agency operations

Contribute in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner. Support business activity, such as handling new business applications, compiling information for the business to submi Customer Service Representative, Customer Service, Representative, Benefits, Client Relations, Retail

The B2B Customer Service Representative is responsible for answering incoming customer calls to process orders, address inquiries, connect customers with technicians for troubleshooting, document all issues, and provide necessary information. **This company offers a wonderful work culture and great benefits including up to an 8% 401K contribution! ** Key Responsibilities: Customer Interaction: Handle diverse incoming calls from employees and customers related to parts, service, and scheduling. Customer Service: Deliver exceptional customer service and solutions promptly, consistently exceeding customer expectations. Product Knowledge: Maintain a thorough understanding of end-to-end processes and product knowledge. Training: Participate in ongoing training and briefings to stay updated on changes in products and services. Information Maintenance: Keep updated on products, services, and promotions to meet business line goals. Issue Resolution: Retain ownership of customer issues until resolution and escalate when necessary. Requirements: ERP Systems: Experience with SAP ERP is preferred; experience with Salesforce (adopted 90 days ago) is preferred. Detail Orientation: Must be extremely detail-oriented and capable of managing multiple tasks accurately and simultaneously. Technical Skills: Intermediate proficiency in Microsoft Word, Excel, and Outlook. Customer Service Experience: Minimum of 2 years of phone customer service experience Self-Motivation: Demonstrated ability as a self-starter and multi-tasker, capable of thriving in a fast-paced environment. Communication Skills: Strong verbal, written, and interpersonal communication skills. Problem-Solving: Excellent listening and problem-solving abilities. Team Player: Ability to work effectively in a team environment. Additional Info: Annual Salary: $50-60K Schedule: 8:00 am- 5:00 pm M-F Location: 100% In-Office Type: Direct Hire All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Experience 0 - 20 years Date Range Dec 22, 2025 Mar 1, 2026 Hire Type Contractor Contract Type Contract Only Pay Type Hourly Standard Hours Per Week 40.00 TECHNICAL SKILLS Must Have LOCATION INFORMATION ROCHESTER, MN 6254 34TH AVE NW SUITE D ROCHESTER Minnesota 55901 JOB SUMMARY Lincare is the nation's leadi... JOB DESCRIPTION Lincare is the nation's leading provider of oxygen, durable medical equipment, and clinical respiratory services, currently seeking a Delivery Driver to join a growing team. Drivers will be responsible for ensuring safe and timely delivery of home medical equipment to patients, as well as equipment setup and education on the proper usage of prescribed equipment. - Work in an inclusive, open, and friendly environment focused on associates and their success - Lincare provides ample training and development opportunities that fosters personal and professional growth - Lincare's mission is to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them Job Responsibilities: - Conduct daily deliveries of home medical equipment and supplies to our customers in a safe, courteous, and timely manner - Instruct patients on the safe and appropriate use of prescribed medical equipment - Follow/complete patient orientation checklists during delivery and training of new patients - Adhere to assigned routes and time schedules - Abide by all transportation laws and maintain a safe driving record - Inspect and maintain company-provided delivery vehicle and ensure the safety of the loading and unloading process - Establish and maintain outstanding relations with patients and internal team members - Maintain cleanliness and organization of delivery vehicle and warehouse, adhering to all FDA protocols - Work on-call rotation [ONLY AS NEEDED] during evening and weekend hours to address any patient medical emergencies in accordance with company and local center policy Requirements: - Must be 18-21 years of age or older - In most states it is 18 so long as the role does not require a Hazmat Certification - Maintain a valid driver's license in state of residence - High school diploma or GED - Communicate effectively with internal coworkers and external patients - Maintain confidentiality and discretion when handling sensitive information - Promote a professional, courteous, and respectful work environment Physical Demands: - Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 120 pounds Documents No Attachments are added yet

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill multiple positions for Call Center Representatives in Mankato MN. Qualifications May utilize Call Center and Customer Service resources in order to investigate complaints. Promotes good will, uses skills to assess customer needs and educate customer on available product/services. Resolves customer complaints/issues; expedites correction or adjustment if warranted. Additional Information In person interview is acceptable.