Customer Service Agent Jobs in Minnesota

Cetera takes pride in its exceptional resource center team, dedicated to delivering outstanding customer service. Our team members are highly motivated, empathetic, and sincerely passionate about assisting others. They are dedicated to exceeding expectations to ensure our customers stay satisfied and connected. We're looking for individuals who thrive on challenges, show initiative, and are committed to making a positive impact. If you possess these qualities and are eager to join a team dedicated to excellence, we believe you'll thrive in our organization. We're currently seeking a Service Professional to join our team in one of our office locations, as this is a hybrid role. What you will do: Cultivating meaningful connections with advisors, their teams, and clients to foster continuing relationships. Establishing oneself as the primary point of contact for advisors' clients, providing comprehensive guidance throughout their journey, assuming responsibility from inception to successful resolution Proficiently addressing queries regarding brokerage operations, advisory accounts, and direct business, spanning from assisting with new account setup to managing transactions and servicing requirements. Empowering advisors with exceptional support, harnessing innovative technologies to optimize their productivity and achievements. Efficiently utilize our advanced CRM tool to meticulously record and track service requests, ensuring prompt and accurate follow-up. What you will need: Minimum 1 year experience working in a call center environment Minimum 1 year experience working in a financial institution/industry. Skilled in both written and verbal communication, proficient at effectively engaging with diverse audiences in a polite, professional, and influential manner. Embraces flexibility and adapts seamlessly to change in a dynamic and fast-paced environment, thriving on new challenges and opportunities. What is nice to have: Proficiency in utilizing industry-leading tools like Salesforce, Envestnet, NetX360, Docupace, RedTail, and others. Have previous broker-dealer experience Possess a current License; ex: Series 7, 24, 65, 99, etc. Compensation The base annual salary range for this role is $49,000 to $52,000 plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, licensing, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations. About Us What we give you in return: Not many teams can say that they support people's dreams coming to life… We happen to do that every day. And as important as we know your career is, we recognize that there's a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including: Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship. Easy access to mental health benefits to meet our team members and their families where they are. 20+ days of paid time off (PTO), paid holidays, 1 paid wellness day and 1 days of paid volunteer time off (VTO) to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities. 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years. Paid parental leave to support all team members with birth, adoption, and foster. Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more. Employee Assistance Program (EAP), LifeLock, Pet Insurance and more. About Cetera Financial Group: Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions. Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology. "Cetera Financial Group" refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions, Cetera Financial Specialists, and First Allied Securities. Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law. Agencies please note : this recruitment assignment is being managed directly by Cetera's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated. Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection.

Make outbound calls to schedule appointments. Write lease agreements and build strong customer relationships over the phone. Resolve customer concerns professionally and update location profile data. Complete lease forms and agreements while maintaining an organized workspace. Gain in-depth knowledge of rent and pricing information. Stay updated on campaign statuses and seek opportunities for personal growth. Requirements: 1+ year of sales and customer service experience in a call center environment required High school diploma or GED. Strong communication skills, ability to multitask, and attention to detail. Ability to work independently with minimal supervision. Proficient in Word, Excel, and Outlook. Additional Info: Pay: $21-24/hr (DOE or bilingual) Schedule: 8:30 am - 5 pm, Mon-Fri Location: 100% in-office in Plymouth, MN (potential hybrid after 1 month) How to Apply: Please apply directly to this position and include your resume updated with your most recent job history. Recruiter : mswayze@ultimatestaffing or 651-460-9287 All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Are you ready to bring your amazing self to work? At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. We respect and invest in each individual to create growth, pride and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together. Job Summary The At Your Service Center Colleague is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions, ringing and processing return merchandise, handling non-congruent items and performing other assigned duties in accordance with procedures and standards. We're looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays. What we can offer you An inclusive, challenging, and refreshingly fun work environment Competitive pay and benefits rooted in principles of equity Performance incentives and annual merit review Merchandise discounts Health and Wellness Benefits across medical, dental, vision, and additional insurance Retirement Savings Plan with 401k match opportunity Employee Assistance Program (mental health counseling and legal/financial advice) Resources for continuous learning, career growth, and leadership development Paid Time Off Fully-Funded education benefits - may include 100% of tuition, books, and fees Colleague Resource Groups (CRGs) and give-back/volunteer opportunities What you will do Greet & connect with customers in a friendly and genuine way. Let them know we appreciate them and care about their experience Recommend product by asking questions to identify customer needs and inspiring purchases with newness and product that resonates with the customer. Offer options and solutions to customers to complete the sale Wrap-Up the moment to close out the customer's shopping journey, celebrating their purchases and sharing in their excitement Assist customers in all aspects of the total store experience, including customers using devices to shop and compare Assist customers in all aspects of total store fulfillment, including By Online and Pick Up in Store, be proficient in all systems needed to complete transactions, and ensure collection area is organized so the customer pick-up experience is friction-free Monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders. Conduct customer pick-up including retrieving the orders from our back-of-house storage and delivering them curbside to the customer Demonstrate knowledge of store products and services to drive sales and minimize returns Sell gift cards and work to resolve customers' Macy's card issues, as needed. Follow store's audit policies and procedures Adhere to Asset Protection and inventory control and compliance procedures and follow shortage programs and procedures Skills You Will Need Product Knowledge: Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices. Communication: Comfortable communicating with customers virtually, via phone, and in person. Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events. Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders. Continuous Learning: Self-driven to keep up with product knowledge and trends and stay current with all training through Macy's educational resources. Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments. Collaboration: Partnership with the total team to drive sales and deliver the customer experience Who you are Focused on upholding Macy's dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality. Enjoy meeting people, learning about them, and sharing information. Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics. You can handle electronic devices with no problem. Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in English. No Education or Experience Required. Essential Physical Requirements Prolonged periods (at least two consecutive hours) of standing/walking around the store or department. Frequent use of computers and handheld electronic equipment. Reaching, including above eye level, crouching, kneeling, stooping and color vision. This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladders. Lifting and moving items weighing up to 30 lbs. About Macy's Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers. Bring your creativity, energy and ideas to the Macy's team - Apply Today! STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macys JOBS.com.

TGK Automotive Specialists - We are a locally-owned business serving our clients with honesty and integrity since 2007. We maintain the highest level of repair and service at a fair price and are devoted to client satisfaction. We have immediate openings for Sales and Service Advisors. The Sales and Service Advisor are essential team members as the face of the shops and the client's main point of contact throughout the repair/maintenance process. We service our clients with honesty and integrity, working as a partner to advise clients, build long-standing relationships and always provide a 5-star experience. Service Advisors are responsible for selling and promoting all products and services offered by the company by following the company's store standards and expectations. Compensation: $60,000/Yr. - $80,000/Yr. DEPENDING ON EXPERIENCE & QUALIFICATIONS Benefits: Competitive Bi-Weekly Pay Tuition Reimbursement Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance (Effective 1 st of the Month after Hire) Life Insurance (Company paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement!!! Essential Roles and Responsibilities: Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques. Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs. Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services. Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. Track all new returns, core returns and warranty parts for individual customers Other duties as assigned The Sales and Service Advisor should also adhere to all company policies and procedures as outlined in the Employee Handbook and demonstrate behaviors that are consistent with the Company Standards and Expectations. Qualifications : High School Diploma or equivalent Prior experience as a Service Advisor is helpful, but not required Professional appearance and proven ability to work in a process driven environment Possess a valid driver's license, or obtain a valid driver's license within 30 days of hire date Ability to work a minimum of five days, Monday- Saturday. Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Kickstart your new career with this dynamic organization! Dahl Consulting is currently partnering with a leading company in the financial services industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Financial Services Associate for a contract position! Interested? Get more details below! Contract Duration: 6-months + potential to convert or extend Worksite Location: Onsite in St. Cloud, MN Hours: Monday-Friday, 8:30am - 5:00pm Compensation: $19.00 per hour + increase at conversion Financial Services Associate Job Description The Financial Services Associate will be responsible for delivering excellent service to our clients. The goal of this role is to build and maintain client loyalty as well as create the world's most referable platform. What you will do as the Financial Services Associate: Handle complex and escalated issues from financial professionals and customers Provide support to our clients with the navigation and use of various systems Maintain minimum call handling requirements and quality review scores Utilize CRM tool to accurately record each call Work to assist callers without requiring outside assistance What you will bring to the Financial Services Associate role: High school diploma or GED 1+ years of call center experience Proficiency in Microsoft Office tools Strong customer service, communication, interpersonal, and problem solving skills Understanding of financial services industry preferred

Our client that provides services to the travel industry is seeking candidates with strong customer service experience to join their St. Paul MN team. The right candidates for this role will ideally have worked in the travel or hospitality industry or Call Center environment. You thrive in a role that allows you to listen, analyze and resolve problems and you have a knack for working with multiple software to provide solutions quickly. You are flexible to work weekends and holidays along with being available to cover extra shifts as needed. . Shifts will be 4 days, 10-hour shifts. Available shifts are 4 am to 2 pm CT and 4 pm to 2 am CT. If selected for this role, the training will be onsite in NY for up to 4 weeks. The client will coordinate and pay costs for flights, hotel accommodation, and provide a daily meal stipend. This is an onsite role offering an hourly rate of up to $ 24.00 per hour depending on experience Responsibilities: Serve as on-site liaison with the airline partner, providing support, guidance, and training. Process client requests received through system. Assess customer needs and respond in a timely and professional manner. Follow-up on all client requests and transactions to ensure client satisfaction. Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or company adversely. Negotiate with vendors to achieve the best outcome for the client and company. Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts. Effectively use phone, email, fax, and Reservation Systems to track and provide solutions. Adapt to needs arising from the changing dynamics of schedules and unforeseen situations. Learn and maintain knowledge to provide high level customer service. Achieve and maintain passing score on initial and ongoing training. Required Qualifications: Prior Customer Service experience in fast paced client facing role. Excellent Interpersonal skills with professional telephone etiquette. Available to work extended hours and serve “On Call” as needed. Excellent verbal and written communication skills. Ability to learn new software and work with multiple screens. Ability to multitask and prioritize in a fast-paced environment. Flexible work schedule including availability to work weekends and holidays. Able to work overtime if needed. If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Our teams, comprised of subject matter experts, develop an interest in your preferences and goals and we act as an advisor for your career advancement. Solomon Page has an extensive network of established clients which allows us to present opportunities that are well-suited to your respective goals and needs - this specialized approach sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn. Opportunity Awaits.

Dental Choice Holdings, LLC manages multiple brands, including AIRWAAV, Game On, and CustMbite. As part of the continued growth of our business, we are seeking a dedicated Customer Service Representative to provide exceptional support across all brands. This role will primarily focus on AIRWAAV, our innovative mouthpiece designed to optimize performance and recovery, while also supporting our Mouthguards and Dental lines. The Customer Service Representative will be responsible for addressing customer inquiries, resolving issues, and maintaining a high standard of professionalism in all communications. This position is ideal for a proactive individual with strong problem-solving skills who is passionate about providing top-tier customer experiences. RESPONSIBILITIES Customer Support: Respond promptly to customer inquiries submitted via email and website contact forms for AIRWAAV, Game On, Goon Guard, and CustMbite. Order Management: Process and assist with customer orders, exchanges, and returns to ensure accuracy and satisfaction. Issue Resolution: Handle and resolve customer complaints in a professional and efficient manner, always striving for a positive outcome. Product Knowledge: Develop a deep understanding of all Dental Choice Holdings brands and products to educate and guide customers effectively. Cross-Functional Collaboration: Work with internal teams, including operations, marketing, and sales, to address and resolve complex customer issues. Customer Interaction Logs: Maintain accurate records of customer interactions and follow-up actions in the CRM system. Proactive Engagement: Identify opportunities to enhance the customer experience and recommend process improvements. QUALIFICATIONS High school diploma or GED required; college degree preferred. 1-2 years of experience in customer service or a related field. Strong verbal and written communication skills. Proficiency in customer service platforms and basic computer applications. Excellent problem-solving skills and attention to detail. Ability to work independently and efficiently in a remote setting. Familiarity with fitness, dental, or wellness industries is a plus. WHY JOIN DENTAL CHOICE HOLDINGS? Be part of a rapidly growing company with an innovative product portfolio. Enjoy a structured weekday schedule with no weekend shifts. Gain valuable experience across multiple brands and industries. Contribute to a team committed to delivering exceptional customer satisfaction.

The Call Center Optimization Specialist is responsible for real time monitoring of the call center agent adherence to schedules and call queues to ensure service levels are met and agents are adhering to their schedules. Responsibilities: - Oversee intraday management of real time workload requirements - Track agent availability, call volume, and other metrics throughout the day - Manage real-time response to events and incidents, and escalating to appropriate teams when needed - Utilize workforce management software and reporting tools to analyze performance data - Make real-time staffing adjustments based on call trends and operational needs - Monitor real-time adherence to schedules for team members and provide feedback to leaders in real-time - Monitor and manage attendance communications received from team members - Provide intraday updates to leaders - Assist in monitoring and handling of WFM emails and chats - Assist in scheduling various agent activities while ensuring overall shift coverage as needed - Assist in creation and updating of WFM documentation as needed - Assist with basic reporting needs daily, weekly, and monthly as necessary - Assist with administration of any WFM software - Assist with other projects or duties as requested or assigned - Complies with all policies and standards Qualifications: - Moderate experience with Google Workspace preferred - Basic knowledge of Microsoft Excel - Attention to detail - Ability to multi-task and manage time appropriately - Organized with the ability to quickly and effectively adapt to change - Previous call center experience required About Internet Brands: Headquartered in El Segundo, Calif., Internet Brands is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands' powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Temasek. For more information, please visit *********************** Internet Brands and its wholly-owned affiliates are an equal-opportunity employer.

Vaco is hiring for a Customer Care Specialist opportunity in Brooklyn Park MN. Respond to customer inquiries and resolve issues or complaints. Essential Functions Customer service Answer calls/emails Order Entry Process manual orders Process manual Purchase Orders to be sent to vendor for placement Process Order Hold Process Order Fulfillment Process Internal Data Sets Competencies: Communication skills. Customer service skills. Organizational skills and attention to detail. Time management skills with a proven ability to meet deadlines. Proficient with Microsoft Office Suite or related software. Word processing Basic Excel functions

Adams & Martin Group has an established Minneapolis law firm client looking to add a Customer Service Representative to its team to provide exceptional support to both our internal attorneys and external clients. The Customer Service Representative will be responsible for ensuring that all client interactions are handled professionally and efficiently. We seek a candidate who is passionate about helping others, thrives in a collaborative environment, and is dedicated to delivering award-winning service. Primary Responsibilities: Answer incoming calls from clients with a positive, helpful demeanor. Verify and gather critical information to assist our attorneys effectively. Address inquiries regarding benefits. Assist the team with various administrative duties. Participate in cross-training to enhance team flexibility and success. Provide outstanding service, ensuring client satisfaction throughout their experience. Foster a team-driven work environment that thrives on positive energy. Qualifications: Minimum of two years of experience in a call center environment. Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.). Strong problem-solving skills with a determination to succeed. Passion for delivering exceptional customer service during all client interactions. Demonstrated positivity, integrity, and ability to collaborate within a team to achieve collective goals. Ability to prioritize and multitask effectively in a fast-paced setting. Benefits: The firm offers a comprehensive range of employee benefits, competitive compensation, and a supportive work environment geared towards professional growth. How to Apply: If you are a passionate individual who thrives in a team environment and is eager to make a positive impact in the lives of others, we encourage you to apply. Please submit your resume - a cover letter is not necessary. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

The Customer Service Representative is responsible for providing CFMOTO customers (typically end-users), and potential customers with product information, and support for questions and complaints regarding products. Emphasis is on world class customer service that is a competitive advantage and contributes to the growth of the business. Essential Duties & Responsibilities: Responsible for maintaining a high level of customer service, professionalism and projecting a positive image of CFMOTO Powersports Acts as a liaison between the customer and CFMOTO Operations Identifies process improvements that facilitate a high level of customer satisfaction internally and externally. Proactively communicates in a timely manner with external dealers/customers about order verification, order status, pricing, shipment status, accounting and quality issues. Communicates in a timely manner with operations to verify lead times, schedule customer orders according to their delivery needs and communicate special handling requests. Communicates, confirms, and conducts follow up regarding service support issues such as, but not limited to: parts, manuals, flat rates, vehicle status, and training. Promotes dealer/customer satisfaction and achieves cycle time reduction through team-based problem solving. Regularly participates in cross-functional teams to solve recurring customer issues. Responsible for answering Company's main phone line and directing calls to appropriate person and / or department. Special projects as assigned Qualifications Education & Experience Required High School diploma or equivalent 2 - 4 years previous experience in similar role Proficient with Microsoft Suite (Excel, Word, Outlook, PowerPoint) High level negotiation and dispute resolution skills Ability to work in a fast paced and changing environment Education & Experience Preferred Bachelor's degree Powersports industry knowledge/experience strongly preferred Additional information All applicants must be eligible to work in the US Core business hours are Monday - Friday, 8 am - 5 pm; ability to work required hours Working conditions are normal for an office environment

Rapid Packaging - Customer Service Specialist Job Title: Customer Service Specialist Department: Customer Service Location: Champlin, MN 55316 (position is located ONSITE - hybrid work available after 9 month training and onboarding) Hours: Monday - Friday(8am - 5pm) Rapid Packaging has an exciting new opportunity for a Customer Service Specialist to become part of our energetic and dedicated Customer Delivery team! Our Customer Service Specialist makes an impact serving as both a key interface and essential resource for our customers. The position also provides key support to the sales staff by resolving customer inquiries and problems, processing customer requests for products and preparing price quotes and proactively generating additional sales to customers. Rapid Packaging is a customer focused, growth-oriented company and has been recognized as a Top Workplace in MN for multiple years! As an employee of Rapid Packaging, you will become part of an energetic culture and team environment that truly recognizes its employees' hard work. We offer competitive pay and a comprehensive benefits package. ESSENTIAL DUTIES AND RESPONSIBILITIES: Partners with the outside sales team to meet and exceed customer's service expectations. Provides timely and accurate information to customers regarding unit prices, inventory levels, availability, freight/shipping costs and delivery time Responds to customer order inquiries, prepares price quotation, and initiates purchase orders This role is the first point of contact for many customers and prospects, so strong communication skills are essential. Ability and interest in learning about Rapid product lines. Employee will make recommendations to the customers or prospects that contact us via phone or email. Processes customer orders, changes, and/or returns per established department policies and procedures. Helps create the customer experience by building and maintaining friendly and professional customer relationships. Computes price, discounts, shipping costs, and sales margins. Investigates and resolves routine requests and customer complaints such as product quality and missing or delayed shipments. Identifies, suggests and closes additional purchases of products and services to customers. Performs administrative duties such as filing copies of orders and maintaining up-to-date customer information in the database. REQUIREMENTS: College education preferred and at least three to five years related experience and/or training, or equivalent combination of education and experience B2B sales and customer focus and experience Previous experience in distribution or packaging industry helpful Excellent interpersonal communication skills in oral and written format Ability to work in a team environment; can manage change and prioritize multiple activities Self-starter; possesses drive and takes initiative on projects and daily responsibilities Ability to communicate directly to customers via phone and email Results driven; detail oriented with a strong sense of urgency Demonstrated proficiency with Microsoft Office software and other spreadsheet applications Familiarity to ERP computer software platforms helpful APPLICATION INSTRUCTIONS Please submit resume and salary requirements to ****************************. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability, or any other federal, state, or local protected class.

HomeServices Insurance an affiliate of HomeServices of America/ Berkshire Hathaway Companies is hiring for a experienced & licensed Property and Casualty Customer Service Representative! This position is located in New Brighton, MN. We are looking for insurance driven individuals who want to thrive in growing environments and establish rapport! The position is full time 40 hours a week, hybrid mode (2 days in office, 3 days work from home). This position provides day-to-day service and support to new and existing clients such that objectives for profitability and growth are met. Job Duties and Responsibilities (Essential Job Functions) 1. Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness. Research and answer calls from clients, underwriters and third parties. Advise clients regarding insurance coverage and risk management issues. Process policy changes and cancellations. Handle claims and billing inquiries. Foster and maintain good working relationships with insurance companies and underwriters. 2. Work with existing clients to providing quotes on current lines of business, or line replacements, and cross-selling. 3. Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claim and/or any DOI (Dept. of Ins.) or related complaints to the department manager. 4. Perform any additional responsibilities as requested or assigned. Performance Expectations Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management. Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism. Establish and maintain positive and productive work relationships with all staff, customers, and business partners. Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development. Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities. Qualifications Education: High School Diploma or equivalent work experience and knowledge. Experience: Two years successful servicing experience with independent agency (or equivalent). Knowledge and Skills: Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes. Thorough knowledge of all personal lines insurance products especially those represented through HomeServices Insurance. Excellent analytical, problem-solving, and decision-making skills. Excellent oral, written, and interpersonal communication skills. Proven automation, time management, and organizational skills. Familiarity with risk assessment and risk management techniques. Other (licenses, certifications, schedule flexibility/OT, travel, etc.): Property and Casualty License Compensation D.O.E. + We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP) If you are interested in this opportunity, please apply here or send your confidential resume to ************************** - TA Specialist/ Human Resources at HomeServices of America - Shared Success Center. Equal Opportunity Employer

REPORTS TO: Operations Department CLASSIFICATION: Non-exempt EEO CLASSIFICATION: Administrative A Service Specialist is responsible for overseeing the delivery of high-quality service and support to our valued clients. Service Specialists will provide administrative support to the Account Manager, Account Executive, Risk Advisor, and overall office needs. They will process all administrative responsibilities in a timely manner, including data integration and reporting for the team. The Service Specialist will be part of an exceptional, resourceful, and collaborative office here at First Mainstreet Insurance. ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES Develop and nurture strong relationships with clients Regularly communicate with accounts to proactively address concerns, gather feedback and identify opportunities for account growth Ensure all deadlines are met for assigned tasks to assist with management of accounts Manage and report information from client to ensure we are assisting to minimize exposures Monitor account satisfaction levels and take proactive measures to ensure high levels of account retention Market new business and/or renewal business, in conjunction with a Risk Advisor or Account Manager Manage all account work in our agency management system (EPIC) to ensure all data is accurate Manage assigned office operations such as - mail, phones, office supplies, etc. Seek and develop opportunities to increase knowledge of insurance industry trends, market conditions and competitors Embrace the tools provided to become efficient in managing a book of business that is assigned Maintain confidentiality of client and carrier information Perform other duties, as assigned, appropriate to the position SKILLS & COMPETENCIES Proven experience in service management or related client-facing role Proficient or able to quickly learn and utilize Microsoft Office and other applications to maximize efficiency and function in a paper free environment. Excellent communication and interpersonal skills, with the ability to interact effectively with clients and stakeholders at all levels Exceptional problem-solving skills with a strong focus on client satisfaction Strong organization and time management skills Strong collaborative and morale skills to motivate and assist a high-performing team Ability to adapt to a fast-paced and dynamic environment PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate verbally and to listen for instructions and information. The employee is also required to sit for long periods of time often in front of a computer monitor and operate a computer keyboard. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Summary: This is intended to describe the normal level of work required by the person performing the work. The essential job functions outlined are primary duties and responsibilities. Other duties may be assigned as needs arise or as required. This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. PI234b3b928ec8-26***********4

HM Cragg has been an industry leader in the backup power solutions space for over 40 years and has achieved 600% growth over the last 10. This past year has been another record setting year for the company with 35% revenue and 10% headcount increase, and we show no signs of slowing down. One important factor that has contributed to our continued success is that we are an employee-owned organization which fosters a culture of accountability and collaboration. In addition to competitive compensation and benefits, we also believe in providing their employee-owners opportunities to advance their careers and accelerate their individual growth - both personally and professionally. The Customer Service Representative (CSR) will be the first point of contact for customers and will act as an interface between the customers and the company for post-sales support. The person in this role will help get customers acquainted with our people, products, services, and resources that are available to them. The CSR will provide customer support as it relates to order entry, order inquiries, shipping information, product information, customer pricing, and be the go to person for all post-sale questions and issues including Collections. Reporting Relationship: The Customer Service Representative reports to the Controller. Responsibilities/Accountabilities: Adhere to and reinforce customer service policies and procedures Perform daily operations including order entry, order inquiry, collections, customer inquiries and return authorizations Tracking and reporting of relevant data to determine customer service outputs and other business results Strengthen customer relationships through demonstrating excellent customer service skills including fast response time Provide product or service information to assist customers in making buying decisions Assist outside and inside sales team as needed; this may include lead generation, offering product upgrades, or providing training to customers on the Insider Handle customer complaints; escalate as appropriate Responsible for collections of customer's outstanding AR balances Ensure compliance with sales tax procedures Understand and adhere to customer pricing levels Collaborate with shipping to ensure both groups are working together and following proper procedures Assist with answering company phones and handling customer service calls Work with suppliers to provide shipping information to customers Perform other duties and projects as assigned Skills/Knowledge: Excellent communication and interpersonal skills Customer service focus Excellent listening and problem-solving skills Excellent planning and organizing skills Experience working in a help desk environment Patience, confidence, and tact while dealing with complex issues Ability to quickly adapt to changes in priority Ability to work independently Personal Attributes: Demonstrates honesty and integrity in work and relationships Demonstrates servant leadership principles with internal and external customers Demonstrates innovation/creativity in work Possesses strong work ethic and takes ownership of both company and client goals/objectives Focused on understanding, meeting, and exceeding customer expectations Focused on collaboration and teamwork for the mutual success of the company and its employees Travel Expectations: Limited travel Qualifications: High school diploma or equivalent 2-4 years customer service experience Knowledge of customer service principles and practices UPS product knowledge is preferred IFS or similar ERP system experience is preferred Proficient in using Microsoft Suite of products including Excel, Word, and PowerPoint. Proven written and oral presentation skills The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. HM Cragg reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. HM Cragg offers equal employment opportunities to all based upon individual merit and without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, veteran status, disability, marital status, age or any other protected c

Title: Customer Service Representative Employment Type: Full-Time, Contract Pay Rate: $18-$20 Per Hour Qualifications: 1+ year of customer service experience Provide exceptional customer service to external banking customers through both phone and email (handling outbound/inbound calls) Maintain up to date knowledge on Huntington products, services, technology, and procedures. High School Diploma or GED -Experience with Microsoft Excel Day to Day: A large financial company is seeking a Customer Service Associate to join their customer service team. In the Customer Service Associate role, you will assist the team with two big initiatives. This role entails learning quickly, applying newly learned knowledge, work well under pressure, and be a team player. You will maintain up to date knowledge on this client's products, services, technology, & procedures and provide exceptional customer service to external banking customers through both phone and email (handling outbound/inbound calls).

Full-Time Guest Service Coordinator Pay: $21-$22 The Urgency Room is looking to hire a full-time, .8 FTE Guest Services Coordinator. This position is eligible for a $1600 sign-on bonus. We are looking for individuals who are customer service-focused, tech-savvy, and reliable to join our front desk team. The Guest Service Coordinators act as the first point of contact between patients and guests of the Urgency Room and make patients and guests feel welcome and valued. The position uses practical judgment for initial triage and accurately registers patients for care (collects vital demographic information, verifies insurance coverage, and collects applicable co-payments). They support the initial rooming of patients and support front desk reception administrative tasks. Schedule: The hours of this position includes a mixture of day and evening shifts. This position will work every other weekend as well as 4 holidays per year. Day shift is 7:30am-3:30pm and evening shift is 2:30pm-10:30pm. Travel to other Urgency Room locations required on an as needed basis. Locations: Eagan, Minnesota For more information please visit our website below: https://www.urgencyroom.com/ For a more detailed description of job, please see attached job description. #354 Compensation details: 21-22 Hourly Wage PI05d1cf93c165-26689-36134224

Guest Service Specialist SUPERVISOR: Assistant Manager At Juut Salonspa we believe in the power of Daymaking! As the collection of original Aveda salons employing some of the most highly regarded industry professionals, we have a 35-year history of impacting people, society, and the world at large. We use our vision and talent to generate confidence, invigorate clients, and make the world a happier place. At Juut Salonspa, you are supported by a team of professionals located in our home office including marketing, education, human resources, and operations to assist in your career growth. We celebrate individuality and care about your livelihood as an artist. JUUT Salonspa is an inclusive environment. Guest Service Job Summary: The primary responsibility of this position is to provide an elevated customer experience to all JUUT guests. The Guest Service Specialist will also perform front desk duties in accordance with JUUT's performance and service standards. As a guest service specialist, you will start out In-Training, and as key tasks and responsibilities are learned and mastered you will move through Studio, Senior, and Master levels. Key accountabilities of this exemplary customer service position will include those tasks listed below combined with ensuring positive, uplifting experiences for all customers, being a resource to guests, artists, and therapists, and upholding Juut's Daymaker philosophy. Greet guests upon arrival with the appropriate welcome utilized for new or returning guests. Check-in guests, give salon tour to all new Juut guests and offer add on appointments available following guest's scheduled appointment. Escort guest to waiting area, hang up coat if necessary, and offer beverage to all guests and Daymaker book to new guests. Perform confirmation calls to guests and offer add-on service during call. Check out guests by ringing service ticket, closing out sale of retail products and/or suggesting fitting products, pre-booking next guest appointment, and performing proper goodbye. Answer incoming guest calls, book appointments with proper artist or therapist through matchmaking, capture guest data completely and accurately, offer add on appointments and up sell booked appointment. Make follow up calls to new guests within 24 hours of their visit to Juut. Stock retail shelves as necessary when product is low, or retail product order is delivered. Clean retail shelves on regular basis. Responsible for all product knowledge, continuous product education, ability to answer product questions as a resource for the guest. Monitor and refill beverage station items, keep area clean and stocked. Organize magazines throughout salon to be in order and easily accessible to guests. Clean bathrooms and restock supplies and containers. Salon cleaning as determined by management. Knowledge of artists at salon location to include services provided, specialties, level etc. Ability to reschedule appointments, when necessary, block artist time in computer system, distribute gratuities. Handle cash to include bank deposits. Ability to work during opening and closing hours. Attend all training, education, and meetings/huddles as required. Assist with possible other duties as assigned. Must always remain professional in demeanor, communication, and dress (including following proper dress code with professional looking hair and makeup). Note: Job Descriptions are not exhaustive lists of all skills, responsibilities, or efforts associated with a position. They reflect principal job elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Juut Salonspa offers a variety of benefits for you & your family! Paid Time Off Health insurance Dental insurance Vision insurance 401k + % match On-going education Employee assistance program Health savings account Flexible spending account Life insurance Employee discount Education/Training/Experience: Education: High School Diploma or equivalent. Some exposure to salon, cosmetics, hospitality, or retail business preferred. Customer Service experience preferred but not required. Training provided. Career growth opportunities available Physical Requirements: While performing the duties of this job, the employee will be required to: Walk, sit, bend and squat. Talk and hear. Grab, pull or bend items. Lift and/or carry up to 10 lbs. View items at a close or distant range Stand for extended periods of time. Working Conditions: Retail salon environment Keywords: Salon, Stylist, Colorist, Customer Service, Entry Level, This document does not create an employment contract, implied or otherwise, other than as “at will” relationship. PIfae98bb6079f-26***********4

We are hiring for a Customer Service Coordintor to join our growing our team! Collaborate with sales team to exceed customer service expectations. Provide accurate information on pricing, inventory, shipping costs, and delivery times. Respond to customer inquiries, prepare quotes, and process purchase orders. Serve as primary contact for customers, requiring strong communication skills. Learn Rapid product lines and make recommendations to customers. Process orders, changes, and returns following department procedures. Build and maintain professional customer relationships to enhance the customer experience. Calculate prices, discounts, shipping, and sales margins. Resolve customer issues, such as product quality or shipment delays. Identify and close opportunities for additional product sales. Handle administrative tasks like filing orders and updating customer information. Qualifications: College degree preferred; 3+ years customer service experience or equivalent. Experience in distribution or packaging industry is a plus. Excellent communication skills, both written and verbal. Team player with the ability to manage priorities and change. Self-motivated with initiative in handling daily tasks. Proficient in Microsoft Office; ERP software experience a plus. Detail-oriented with a strong sense of urgency. Additional Info: Pay range: $48-55k/yr. depending on experience Schedule: : 8am-5pm Monday - Friday Location: 100% in office Benefits/Perks: 401k - 50% match up to 6%, Paid Time Off + 9 Paid Holiday's, Room for internal growth, culture/People Orientated Company - monthly company events, town halls to recognize employees, team building events, etc. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.