Customer service agent jobs in Mississippi - 2,158 jobs
Customer Support Specialist
Blue Cross & Blue Shield of Mississippi 4.3
Customer service agent job in Gulfport, MS
**This role is 100% onsite in Flowood, MS. There is no remote capacity.**
The Customer Support Specialist (CSS) is accountable for providing quality service to customers seeking direction, information or assistance by conducting effective research on matters related to my Blue, pharmacy, enrollment, billing, benefits and claims inquiries to ensure first call resolution is achieved.
This position is responsible for ensuring a connection is made with each customer interaction to assist the customer with their initial concern and provide information tailored to their individual healthcare needs.
Job-Specific Requirements:
Must have a Bachelor's degree with at least a 3.0 GPA.
Must have proficient computer skills and be able to successfully complete all levels of the call center training program.
Excellent active listening skills in order to clearly understand members' issues.
Must possess excellent communication skills to ensure a professional company image is projected at all times.
Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.
$31k-42k yearly est. 5d ago
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Customer Service Representative
Edelbrock Group 3.9
Customer service agent job in Gulfport, MS
A CustomerService Representative role is to be the first point of contact for our customers, providing exceptional service and support to address their inquiries, resolve issues, and ensure overall satisfaction.
Responsibilities:
Communicate with customers via phone and email.
Investigate and resolve customer issues, escalating complex cases to appropriate team members when necessary.
Build and maintain strong relationships with customers to foster loyalty and retention.
Identify opportunities for process improvements and contribute to ongoing initiatives to enhance the customerservice experience.
Work with sales department/tech department to provide information to customers.
Provide product ETA's, and pricing.
Work with internal departments to facilitate customer's needs.
Data entry in various platforms.
Qualifications:
At least 1 - 3 years of work experience in customerservice.
High school diploma or equivalent.
Excellent phone etiquette and verbal, written, and interpersonal skills.
Ability to multi-task, organize, and prioritize work.
Strong problem-solving abilities and attention to detail.
Proficient in Excel, Word, Oracle, and Adobe.
$25k-30k yearly est. 3d ago
Customer Service Technician
Brightspeed
Customer service agent job in Olive Branch, MS
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for a CustomerService Technician to join our team! As a CustomerService Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important roleyou may be required to work varying shifts that include mandatory overtime, weekends, and holidays.
As a CustomerService Technician your responsibilities will include:
Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
Performing maintenance and repair on outside plant facilities
Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
Observing all safety rules and regulations
Assisting other technical personnel in the performance of their duties when requested
Actively supporting sales and marketing related activities
Directing customer facing work and sales referrals
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
High School diploma or equivalent experience
Ability to distinguish colors on facilities
Ability to handle 28 footextension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
Basic computer skills including MS Office applications
Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
Ability to work aloft (e.g. ladder)
Ability to work outside in all weather conditions and at various hours of the day/night
A valid driver's license and satisfactory driving record
Positive and professional appearance and demeanor when communicating the company's products and services to our customers
Accountability/dependability (on time and on load when scheduled and serve on call as needed)
Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
BONUS POINTS FOR:
Prior experience as a customer facing telecom operations technician
Basic electricity training/certification or documented equivalent work experience
ADSL installation/repair experience (self/full installs)
A+/Net + Certified Required Soft Skills
#LI-GF1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belongingare at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
$25k-35k yearly est. 5d ago
Customer Care Specialist
Jackson State University 4.1
Customer service agent job in Jackson, MS
The Department of Facilities and Construction Management at Jackson State University is seeking a Customer Care Specialist to join their team. The Customer Care Specialist provides essential support to the Central Receiving Department and ensures the efficient and effective operations of the department. They also assist with other tasks such as documentation, computerized inventory, records, storage and supply acquisitions.
Examples of Duties
* Manage the front office.
* Maintain a computerized inventory system for supply acquisition.
* Maintain logs and count records, storage, and control for Central Receiving.
* Prepare, compile, and sort documents for data entry.
* Check source documents for accuracy.
* Verify data and correct data where necessary.
* Obtain further information for incomplete documents.
* Enter data from source documents into prescribed computer databases, files and forms.
* Check completed work for accuracy.
* Store completed documents in designated locations.
* Maintain log books or records of activities and tasks.
* Respond to all requests for information and access relevant files.
* Comply with data integrity, security, and University policies and procedures.
* Perform all duties and/or special projects as assigned by the immediate supervisor.
Typical Qualifications
* Ability to bend, stand, stoop, crawl, or access small areas as needed.
* Ability to lift a minimum of 50 Ibs.
* Ability to follow oral and written instructions.
* Strong customerservice skills.
* High School diploma or GED.
* Must have a valid Mississippi Driver's License.
$25k-29k yearly est. 60d+ ago
Chemical Service Specialist, West Tennessee
Quaker Chemical Corporation 4.6
Customer service agent job in Jackson, MS
About Us At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the worlds largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.
Position Summary:
This position is self-directed on a day-to day basis. They are responsible for performing daily product and process optimization activities in a sales region to meet the needs of the customer. This includes: performing tests on process fluids, creating and distributing routine reports, monitoring product inventories, reducing usage, costs of chemicals or process costs and special projects as needed. A Sr TSS is capable of recommending and implementing process improvements related to QH products that impact customer performance, including organizing resources and reports for customer trials to improve performance.
Travel to customer sites/laboratories approximately 75%.
Job Accountabilities:
* Identification and documentation of savings projects or process improvements for presentation and approval by the customer while working with site team, implementing these approved projects.
* Partners with Commercial teams to ensure that financial goals are met. Helps promote shared savings programs and drives savings to meet unit cost targets.
* Responsible for creating, implementing and training customers on SOPs for specific product applications to ensure efficient and effective performance.
* Perform multi-site technical and sales oriented administrative duties in a manufacturing environment.
* Acquires, records and analyzes process and usage data to establish baseline.
* Provides input for customer presentations to justify adoption of proposed projects and to demonstrate the benefits of successfully completed proposals.
* Interaction with Fluidcare as well as with customers operations, technical personnel and other suppliers.
* Assists in plant surveys and sales projects to quantify savings and process improvement opportunities, and to participate in preparation of proposals.
* Working knowledge of customers processes, understands QH product portfolio, and the proper methods and conditions to achieve optimal performance.
* Organizes local resources for customer trials in conjunction with Product Application Managers. Responsible for data collection and reporting of process and product performance.
* Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc.
Education, Experience, Skills & Competencies:
* Bachelors Degree required in Chemistry, Engineering, or any relevant business related area or minimum of 5 years related industry experience required.
* Customer Focus Dedicated to meeting customer expectations and requirements.
* Results Driven Holds self and others accountable for achieving performance objectives.
* Ability to work independently and/or with minimal supervision.
* Communications skills Written, verbal and active listening.
* Proficient in English Written and spoken.
* Must have basic working knowledge of Microsoft Office.
Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veterans status, physical/mental disability, genetic information, or any other category protected by U.S federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.
$58k-89k yearly est. 60d+ ago
Utility Customer Service Representative
City of Gulfport 3.3
Customer service agent job in Gulfport, MS
Department: Utility Billing
FLSA Status: Non-Exempt
Annual Salary: $25,519.83 - $30,472
Perform a wide variety of duties related to the support of City-owned utilities including cashiering and clerical tasks related to billing, cashiering, and customer accounting functions of water and sewer accounts. Provide internal and external customerservices by responding to questions and customer concerns and attempting to resolve the problem according to guidelines established by the department. This position reports directly to the CustomerService Supervisor.
Essential Job Functions
Essential duties and functions, pursuant to the American with Disabilities Act, may include the following. Other related duties may be assigned.
• Directly deal with customers through various ways: face to face, by phone, by electronic mails responding to account and billing inquiries and adjustments, requests for service and other issues related to water utility services.
• Use various computer applications to prepare documents, data entry, and email
• Communicate effectively, both orally and in writing with customers, co-workers and others providing feedback and strong problem-solving skills.
• Record the details of every action taken; as well as complaints, comments, and inquiries from customers, and maintain confidentiality of information.
• Completes work and projects in a thorough and timely manner with strong accuracy and attention to detail. Understands and follows directions from supervisor and others in the department.
• Accepts payments by cash, check, and credit card. Balance and prepare deposit daily. Safeguarding cash/check.
• Return customer phone calls assigned to you and complete request with a resolution through Cityworks; answer incoming calls when available.
• Maintain customer file maintenance; update mailing addresses, phone numbers, and email addresses.
• Process new accounts; make copies of required documents, check/collect for any unpaid balances at previous locations, and get signed consumer contract, as needed.
• Scan and attach documents into Tyler Content Management by account/customer number.
• Set accounts to final per written request from customer.
• Enter service orders for reconnects and remove special condition code for accounts locked off for nonpayment, once payment has posted.
• Cancel/complete work orders and notify Utility Billing Coordinator to remove disconnect fees for those customers who pay before account is locked off for nonpayment.
• Accept and process E-billing forms/set up in system.
• Accept forms for debit authorization/cancellation and pass along to Accounts Manager.
• Assist customers requesting for leak, pool, onetime adjustments; ensure form is filled out completely, attach receipts, print consumption report, add special condition code to account, and file accordingly per cycle.
• Coordinate with customers regarding adjustments denied or made to account, document the account, and remove special condition code if applicable.
• Apply drop or mail payments as needed.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• Exceptional customerservice skills that involves receiving and responding to customers concerns and needs.
• Ability to remain calm in stressful and sometimes verbally abusive situations.
• Exceptional communication skills by the ability to communicate effectively with face to face and phone customers with a clear and concise understanding.
• Ability to communicate with other departmental staff and maintain an effective working relationship with others.
• Self-sufficient in organization skills by completing assignments with accuracy and in a timely manner.
• Computer literate with the ability to learn the various software applications.
• Must demonstrate a typing skill of 30 wpm.
• Ability to make mathematical computation quickly and accurately.
• Ability to use analytical thinking and reasoning to solve a problem.
• Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea and follow-up.
• Ability to follow a systematic method of performing a task.
• Ability to multi-task in a high-pressure environment.
• Ability to apply city, state, and federal policies, laws and regulations.
• Make sound judgements while adhering to city ordinances and codes.
• Basic clerical work including, but not limited to typing, filing, and organizing, record keeping, basic mathematics and accounting techniques.
• Works effectively under pressure and with frequent interruptions.
• Ability to be flexible and available to work at either office location.
• Ability to work on frontline or drive thru.
Education and Experience
High school diploma is required. One to three years of high-volume cash handling experience. Two to three years of increasing responsible customerservice and basic clerical experience, or an equivalent combination of education and/or training.
Required Licenses or Certificates
Must possess a valid Mississippi driver's license.
Physical Demands and Working Conditions
Physical requirements include occasional lifting/carrying of 10+ pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting and kneeling to perform the essential functions. Working conditions are indoors.
$25.5k-30.5k yearly Auto-Apply 8d ago
Front of House Customer Service Professional
Chick-Fil-A County Line Rd FSU
Customer service agent job in Jackson, MS
Working at Chick‑fil‑A is more than just a job! It's a stepping-stone to a successful future in the world of business or a career with Chick-fil-A.
ABOUT OUR COMPANY:
At Chick-fil-A, our vision is to be the world's most caring company. We aim to care for customers and communities well. We know that starts with people like you!
Working in a Chick-fil-A restaurant offers a space for teamwork and leadership development in a fast-paced environment. Many Team Members may choose to advance at their local restaurant or take the skills they've learned to pursue other careers.
THE POSITION:
Front of House Team Members are the face of our establishment and are the first step in providing a "Remark"able experience to our guests.Their responsibility is to provide a welcoming environment of hospitality for the guests, while fulfilling orders both quickly and accurately. Job opportunities as a Front of House Team Member include full-time and part-time positions. Prior customerservice or other restaurant experience is not required, but preferred.
THE LOCATION:
Chick-fil-A County Line Road is located in Jackson, Mississippi, just off I-55 and convenient to all of the Greater Jackson area!
WHY YOU SHOULD APPLY:
Chick-fil-A is a growing company
Training and advancement opportunities
Invest in your future
Enjoy flexible hours
Find a culture that is unique
Serve with a team that cares
We're closed on Sunday!
Free food when you work!
Health Insurance available
Scholarships (if still attending college)
QUALITIES WE ARE LOOKING FOR:
Consistency and Reliability
Cheerful and Positive Attitude
Values Teamwork
Loves Serving and Helping Others
REQUIREMENTS:
Available for a minimum of 20 hours a week
PAY RATE: DOE ($11.00+)
$29k-63k yearly est. 60d+ ago
customer service rep.
Distribution International 3.5
Customer service agent job in Mississippi
About Your Future with Distribution International
Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a
“Great Place to Work”
of value to you? Look no further! At Distribution International, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.
Job Description
Your Responsibilities
In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
Ability to maintain a positive rapport with customers, providing world class service.
Exemplary customerservice skills, analytics and problem- solving skills.
Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
Any other duty, task, or responsibilities as assigned.
Your Qualifications
Minimum of 18 years of age.
If operating a Company Vehicle, a valid driver's license will be required.
1- 2 years of experience in a customerservice role.
Ability to perform basic math calculations.
Personable, enthusiastic and engaging personality.
Excellent communication skills, both verbal and written.
Travel Requirements
Type of Travel Required: Local
Amount of Travel Required:
Physical Requirements
Able to lift 50 lbs. unassisted to load and unload various products. Climb, stoop, kneel, crawl, and stand to perform daily work and ladder climbing, as needed.
Your Benefits
We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:
Competitive Compensation
Medical, Dental and Vision
Strive Wellness Program
401(k) Matching
Paid Holiday and Paid Time Off (PTO) for all positions
AssuredExcellence : minimal to no cost medical care and prescription drugs
Flexible Spending Accounts (FSA): Healthcare and Dependent care
Health Spending Account (HSA): with employer contribution
Life & Disability Insurance
Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
Employee Referral Bonus
Paid Military Leave
Tuition Reimbursement
Length of Service Award
Compensation Range
$20.00 - $40.00
The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Distribution International is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you!
TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.
$24k-29k yearly est. Auto-Apply 60d+ ago
Customer Service Advisor
Inspired Performance Auto Jiffy Lube
Customer service agent job in Aberdeen, MS
Job DescriptionDescription:
The CustomerService Advisor (CSA) is the face of Jiffy Lube. CSAs greet customers, explain service recommendations, and ensure every guest leaves with peace of mind. This role combines customerservice, light automotive work, and sales support. No prior automotive experience is required. We provide full training through Jiffy Lube University.
Requirements:
· Greet customers and clearly explain service recommendations
· Perform Jiffy Lube Signature Service Oil Changes (oil/filter replacement, tire pressure, fluid checks, inspections)
· Operate the POS system, handle transactions, and answer phones
· Maintain shop cleanliness and assist with stocking supplies
· Follow safety procedures and service protocols
· Go the extra mile to deliver fast, friendly, and professional customer experiences
· Present a clean, well-groomed, and professional appearance in accordance with Jiffy Lube uniform standards
$23k-30k yearly est. 24d ago
Ticketing Agent
Northwest Mississippi Community College 4.1
Customer service agent job in Senatobia, MS
NWCC is seeking a part-time Ticketing Agent for the Heindl Center for the Performing Arts. The primary role of the Ticketing Agent is answering questions from our patrons & assisting them with their ticket purchase online, by phone, or in person at the box office during scheduled hours & during events. The Ticketing Agent occasionally acts as receptionist for the Heindl Center, which includes the Fine Arts Department, through assisting, directing, and answering questions from visitors including NWCC employees and students. Ticketing Agents are expected to have excellent oral and written communication skills, strong attention to detail, a passion for service, a positive attitude, and the ability to communicate & interact comfortably with the general public. Attendance at all Heindl Center season events is required. The Ticketing Agent is under the supervision of the Assistant Director and may occasionally provide direct assistance to the Assistant Director or designee.
The Heindl Center for the Performing Arts
The Heindl Center for the Performing Arts is a 65,000 square-foot development that presents a 1,215 seat, fully-equipped performance theater, including balcony seating, a reception gallery with private courtyard, and a two-story lobby entrance. Backstage areas incorporate multiple dressing rooms, a green room, and prop and costume preparation areas. The facility features classrooms, computer labs, a digital piano lab, multiple private instrument practice rooms, and a recording studio for academic music and entertainment industry pathways. Four spacious rehearsal spaces are provided for the Northwest Bands and Choirs, including an outdoor, 100-yard practice field for the Northwest Marching Band. The Heindl Center hosts Broadway touring productions, celebrity attractions, visiting artists, premier lecturers, local presentations, film screenings, rentals, and on-campus events.
QUALIFICATIONS:
Must be 18 years or older, dependable, flexible, and punctual.
Possess high school diploma or GED.
Comfort with technology (i.e. use of internet browser, laptop, mouse) with the ability to learn new technical skills quickly.
Skill in operating Microsoft Office (Word, Outlook) and internet browsers.
Availability to work a minimum of 1 day per week (or more depending on staffing needs) during box office hours 12:00-4:30 PM Monday-Friday following a rotating schedule.
Ability to communicate positively and professionally with members of the general public, NWCC employees and students, and representatives of touring productions.
Availability to work evening hours on weekends and weeknights following Heindl Center event calendar and other events as needed.
Ability to work under pressure during heavy sales periods.
Ability to lift up to 40 lbs.
Ability to climb flights of stairs and walk large venue as needed.
Must routinely access and respond to NWCC emails to sign-up for events and to receive communications from the Heindl Center team.
Preferred qualifications:
Documented work experience in an educational setting or at a performing arts venue
Documented work experience in customerservice including POS transactions
Documented work experience in ticket sales or using a similar sales platform
Compensation:
Compensation starts at $12 per hour
DUTIES AND RESPONSIBLITIES:
Create a welcoming environment by greeting guests upon entry.
Process ticket sales in person quickly & efficiently using the ticketing system to include selling tickets, printing tickets, searching for patron records, and completing cash, check, and credit card transactions.
Distribute tickets designated for pick up at will call.
Provide a high level of customerservice when assisting guests and answering questions.
Work with guests in a professional manner to solve customerservice challenges.
Maintain current and in-depth knowledge of schedule, events, and relevant details for each performance.
Remain vigilant and proactive in anticipating guest needs during events.
Demonstrate and maintain a positive attitude.
Comply with all Heindl Center and NWCC policies to include box office & event operations, communication, dress code, safety, and procedures involving cash and credit transactions.
Maintain confidentiality of any details of internal operations and or visiting performing artists.
As needed, may be asked to fill other positions on the events team per staffing requirements of the event.
Complete any other duties as assigned by the Heindl Center Assistant Director and/or Director.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Excellent communication skills, both written and verbal, with the ability to communicate effectively with a diverse range of constituents and the general public.
Strong analytical, problem-solving, and critical thinking skills.
Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
Proficient with technology including computers (i.e. use of internet browser, laptop, mouse), Microsoft Office Suite, and be comfortable using new and changing technology.
Must be able to represent the college in a positive and professional manner.
Must interact with patrons with a warm and welcoming professional demeanor.
Possess strong interpersonal, time management, and organizational skills.
Must routinely access and respond to NWCC emails to sign-up for events and to receive communications from the Heindl Center team.
Detailed oriented and thorough in completing work tasks.
Professional demeanor with the ability to maintain consistent communication.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
While performing the duties of this job, the employee is regularly required to do the following:
Availability to work a minimum of 1 day per week (or more depending on staffing needs) during box office hours 12:00-4:30 PM Monday-Friday following a rotating schedule.
Availability to work evening hours on weekends and weeknights following Heindl Center event calendar and other events as needed.
Ability to work in a team-based environment.
Ability to work under pressure during heavy sales periods.
Communicate with others in person, phone, and via email.
Sit, use hands to handle or feel, and reach with hands and arms.
Stand, walk, stoop, or kneel.
Must be able to lift up to 40 pounds.
Must have ability to walk, climb fights stairs, stand, bend, squat and walk large venue as needed.
APPLICATION:
To apply, please attach and submit the following;
Submit application at *******************
Resume
Three (3) Professional References (Name, Phone Number and Email)
$12 hourly Auto-Apply 60d+ ago
Customer Service Representative and Sales Associate
Brandsource
Customer service agent job in Jackson, MS
Job SummaryFOOTHILL APPLIANCE is looking for a CustomerService Representative to join our team! As a CustomerService Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Answering and return phone calls and texts. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You will also be willing to learn the appliances and other product we sell, so that you can makes sales as well.This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customerservice and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities:
Receive incoming calls in a professional and courteous manner
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls, and respond to customer complaints
Perform other duties as needed which may include cross-training in related positions
Selling Appliance and accessories to customers
Qualifications:
Minimum two years office experience
Appliance sales experience (recommended)
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Benefits/Perks
Flexible Scheduling
Growth and Career Advancement Opportunities
Great Working Environment
Compensation: $15.00 per hour
Independent Retail offers a myriad of opportunities for people of all backgrounds.
When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales?
Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customerservice - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience.
Retail is the #1 private-sector employer in the country
If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
$15 hourly Auto-Apply 60d+ ago
Customer Service Representative
The Taylor Group 4.4
Customer service agent job in Louisville, MS
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customerservice process.
Managing a team of junior customerservice representatives.
Ensure customer satisfaction and provide professional customer support.
$21k-29k yearly est. 60d+ ago
Customer Service Advisor
Randy Scott
Customer service agent job in Columbus, MS
Full or Part Time
Pay: $12 - $20 per hour
Join the Precision Tune Auto Care Team!
We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft.
Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry.
CustomerService Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated CustomerService Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back.
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customerservice and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$12-20 hourly Auto-Apply 10d ago
Customer Service Advisor
Precision Tune Auto Care-Columbus 24-15
Customer service agent job in Columbus, MS
Job Description
CustomerService Advisor
Full or Part Time
Pay: $12 - $20 per hour
Join the Precision Tune Auto Care Team!
We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft.
Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry.
CustomerService Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated CustomerService Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back.
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customerservice and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$12-20 hourly 10d ago
Customer Service II
Baptist Anderson and Meridian
Customer service agent job in Pearl, MS
The Coordinator-CustomerService serves as the first point of contact for patients and visitors. This role involves a variety of administrative and customerservice tasks aimed at ensuring a smooth and efficient clinic experience for patients and staff. Coordinates and directs the office activities of the physician practice. May be responsible for financial counseling thus verifying insurance and collecting the appropriate co-pays, co-insurances and past due balances. Will make appointments and appointment reminder phone calls. May be required to perform accurate charge entry. May handle pre-certifications and maintains a professional working relationship with insurance companies. Displays good public relation and communication skills.
Responsibilities
Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes.
Performs daily and monthly close out procedures for internal controls and cash balancing.
Maintains working knowledge of insurance co-pays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information.
Promotes customer satisfaction while maintaining a positive, professional manner in both verbal and nonverbal communication.
Possesses comprehensive knowledge of corporate policies and procedures as they relate to clinic operations.
Answers telephones, takes, and directs messages on a timely basis according to the direction and location appropriate to maintain continuous workflow.
Seeks help from appropriate sources when needed.
Complies with all organizational policies regarding ethical business practices.
As necessary, calls patients to obtain payment due or make financial arrangements for scheduled exams.
Schedules appointments, gathers demographic and insurance information and enters into the practice management system.
Maintains an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth work-flow and to ensure confidentiality.
Coordinates resources necessary to input accurate data, both demographic and medical, collect appropriate fees at time of service and assist patient with financial counseling when appropriate.
Completes assigned goals.
Specifications
Experience
Minimum Required
One (1) year of experience in a physician practice or clinic.
Preferred/Desired
Education
Minimum Required
Preferred/Desired
Collegiate or medical trade completion. Associates Degree
Training
Minimum Required
Current knowledge of medical terminology.
Preferred/Desired
Special Skills
Minimum Required
Excellent customer relations skills. Basic knowledge of Windows applications. Current knowledge of medical terminology.
Preferred/Desired
Licensure
Minimum Required
Preferred/Desired
$23k-30k yearly est. Auto-Apply 32d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service agent job in Jackson, MS
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$24k-29k yearly est. 3d ago
Customer Service Representative(Account Management)
Precoat Metals 4.4
Customer service agent job in Jackson, MS
Since 1961, Precoat Metals (**************** has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customerservice, and focus our resources on investigating and implementing new coil coating technologies, developing unique coatings, ink and film systems, and designing multifaceted prints while reducing the cycle time to market. We are able to achieve this "culture of excellence" thru the hard work and talent of the people on our team.
Job Description
Your previous customerservice/account management experience in a fast paced environment make you the perfect candidate to fill the open position we have due to an upcoming retirement. You will be based at our Jackson, MS facility and will work cooperatively with customers & members of the production and distribution team to grow existing customers,support new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction.
In addition to being the representative of our customer and their advocate, you will:
Generate new & repeat sales by providing product and technical information in a timely manner
Determine customer requirements and expectations in order to recommend specific products and solutions
Present price, credit and terms in accordance with standard procedures and customers' profitability profiles
Accurately process customer transactions such as orders, quotes or returns
Provide accurate information regarding scheduling and availability of items
Obtain and provide accurate information relating to shipment dates and expected date of delivery
Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability
Increase sales and average order size by means of cross-selling, up-selling, add-on sales
Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
Monitor scheduled shipment dates to ensure timely delivery and expedite as needed
Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint
Remain current on consumer preferences, changes in local codes and product developments
Setup and maintain customer files
Identify trends in customer satisfaction or dissatisfaction
Manage time effectively, meet personal goals and work effectively with other members of the team
Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software
Follow company policies and procedures
Present a professional image at all times to customers and vendors
Conduct ongoing customer needs, analysis, research of customer requirements through first party resources.
Complete contact activity reports
Assist in sales projects like price increases etc.
Qualifications
You will bring your High School diploma or equivalent and 2-5 years of customerservice or inside sales experience, preferably in an industrial setting along with being a highly motivated self-starter who is articulate, persistent & outgoing with a professional demeanor to the team. In addition to:
Must be able to work in a team-oriented, fast-paced, sales environment
Provide track record of consistently achieving or exceeding goals
Proficient to advanced computer skills with Microsoft applications, Word, Excel and Outlook
Superior customerservice & selling skills.
Superb communication and interpersonal skills
Strong organizational skills with the ability to prioritize & multi-task
Detailed oriented & able to work independently
Customer focused with exceptional telephone sales ability
Additional Information
We are an Equal Opportunity Employer. M/F/Disabled/Veterans
Precoat Metals is a Drug Free Workplace
INDHP
We are an Equal Opportunity Employer.
Precoat Metals is a Drug Free Workplace
$26k-31k yearly est. 9d ago
Representative II, Customer Service Operations
Cardinal Health 4.4
Customer service agent job in Jackson, MS
**What Customer Operations Support contributes to Cardinal Health** CustomerService is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, CustomerService Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Provide problem resolution for order issues in a timely manner
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in CustomerService preferred
+ Prior computer experience using Microsoft Office systems required
+ Team-oriented mindset
+ Demonstrate a passion for healthcare
+ Strong organizational skills and attention to detail
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance, including usage of SOP's and written instructions.
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Demonstrate excellent communication skills
+ Must be able to multitask in a fast-paced environment
+ Must maintain a distraction free workspace.
**Anticipated hourly range:** $15.70 per hour to $22.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/16/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$15.7-22.5 hourly 31d ago
Customer Service Representative
Jf Fitness 4.1
Customer service agent job in Hattiesburg, MS
Job Description
Club Role - CustomerService Representative-Overnight
Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team!
Job Summary
The CustomerService Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customerservice. This is an overnight position Monday-Friday.
Duties & Responsibilities
● Greet and check in all members, guests, and prospective members
● Answer phone calls in a polite and professional manner
● Inform prospective members about our membership options and current promotions
● Facilitate necessary updates to members' accounts
● Ensure all retail items are fully stocked
● Operate the POS system and accept payments
● Assist in maintaining the neatness and cleanliness of the club
● Other duties as assigned
Compensation
● Part time employee
● Hourly
● Complimentary gym membership
Qualifications
● High school diploma or equivalent
● Customerservice - 1 year (preferred)
● CPR/AED certification (preferred)
● Basic computer proficiency
● Professional attitude
● Upbeat and positive personality
● Efficient and effective communication skills
● Ability to multi-task and excel in a busy environment
Job Requirements
● Pass drug screening
● Background check
● Use of finger scan technology for recording time worked
● Not eligible to work remotely
$24k-30k yearly est. 13d ago
WORKERS' COMP CALL CENTER REPRESENTATIVE
Bienville Orthopaedic Specialist LLC
Customer service agent job in Biloxi, MS
Job Description
Essential Job Responsibilities: • Answers inbound calls in a high volume call center. • Assists patients, caregivers, and workman's Comp representatives with various inquiries and provides general assistance in a timely manner.
• Communicate with Pre-Cert, adjusters and NCM to make sure the patients are scheduled in a
timely manner
• Receives and forwards patient requests to appropriate clinical staff in a timely manner.
• Enters patient information into the electronic health records (EHR) system.
• Recognizes and escalates complex issues to the Call Center Team Lead or Manager for guidance.
• Maintains up-to-date knowledge of physician and provider schedules, clinic updates, business
office protocols, etc.
• Performs other duties as assigned.
Education:
• High School Diploma or equivalent.
• 1 - 2 years' experience in medical office administration highly preferred.
Other Requirements:
• Must be able to complete tasks with a high-degree of efficiency and accuracy while working in a
fast-paced environment with frequent disruptions.
• Must demonstrate ability to analyze data and resolve complex problems.
• Must have the ability to work independently while managing time and workload appropriately.
• Knowledge of medical terminology and procedures, knowledge of health insurance industry
practices and/or medical billing procedures preferred.
• Experience with medical scheduling/billing systems preferred.
• Exceptional customerservice, interpersonal skills, and communication skills.
• Proficiency of electronic records systems preferred. Must have strong data entry skills and demonstrated typing speed of 45 wpm.