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Professional Service Embryologist
URUS Group LP
Customer service agent job in Turlock, CA
Trans Ova Genetics is seeking a detail-oriented and motivated Professional Services Embryologist to join our team! This is an exciting opportunity for someone passionate about animal science and reproductive technology to gain hands-on experience in embryo production and transfer. In this role, you'll work closely with experienced professionals to support oocyte and embryo handling, grading, and thawing while ensuring accuracy and consistency in every step. If you're eager to grow your career in embryology and enjoy a mix of lab work, travel, and teamwork, we'd love to have you on our team!
Trans Ova Genetics provides in-depth training that provides a solid foundation prior to supporting client production. As a member of this team, day trips with occasional overnight stays would be required throughout California, the west coast, and Arizona. This full-time opportunity is available immediately and offers benefits such as flexible scheduling, paid time off, 401K, insurance, and many other amazing perks!
This position will require you to live in or near Turlock, CA, and be open to travel.
Responsibilities:
* Pouring over OPU filters.
* Oocyte searching.
* Data entry and reporting.
* Evaluate embryos according to IETS standards.
* Cryopreservation of embryos.
* Thawing frozen embryos.
* Assisting with fresh and frozen transfers.
* Embryo and semen shipment packing.
* Pouring over flush filters.
* Searching flushes.
* Inventory management.
* Client communication and transfer scheduling.
* Assistance with IVF lab duties as needed.
* Perform other duties as assigned by supervisor.
* Promote and adhere to safety in the workplace.
Requirements:
Education Requirements:
* Minimum B.S. in Animal Science or a related field; or a Veterinary Technician degree.
* Strong background and interest in reproductive physiology.
Physical Requirements/Working Conditions:
* Ability to sit for long periods of time behind a microscope or in a vehicle.
* Good hand-eye coordination.
* Handling dexterity is required for manipulation of equipment and small objects.
* Ability to lift up to 50 lbs.
* Specific vision abilities required by this job include close, distance, and peripheral vision, color/pattern recognition, depth perception, and ability to adjust to focus.
* Ability to work with liquid nitrogen.
* Travel is required, including some weekend travel and overnights/12+ h days.
* Valid driver's license and ability to operate company vehicles.
Other skills/experience:
* Less than 2 years of TOG or embryology experience.
* Strong attention to detail and organization.
* Ability to work well in a team environment.
* Ability to interact well with internal and external clients.
* Strong communication skills.
Trans Ova Genetics, a member of the URUS Group, provides industry-leading reproductive technologies and expertise to cattle breeders through a unique professional services team that works closely with clients to understand their breeding goals and ultimately help clients advance and extend superior genetics. Trans Ova Genetics understands the process that will help multiply a herd's genetic success. Reproductive technologies such as embryo transfer, in-vitro fertilization (IVF), sexed-semen, genetic preservation, and cloning are considered the reproductive "tools" available for breeders looking to achieve specific breeding and reproductive goals. Internationally recognized as a source of superior animal husbandry and reproductive expertise, Trans Ova Genetics offers an integrated system of regional centers, satellite stations, and on-farm application of reproductive technologies.
Trans Ova's headquarters are in Sioux Center, Iowa, but we have many offices and satellite centers across the country. On-going research and applied science allow Trans Ova Genetics to develop and implement new technologies to help move the science of bovine genetic improvement forward. Trans Ova is dedicated to meeting the requirements of their customers and to continual improvement.
TOG has deep roots in the industry through its origin within the URUS family of companies. As a holding company with cooperative and private ownership, URUS is a family of businesses at the heart of the dairy and beef industry - Alta Genetics, GENEX, Genetics Australia, Leachman Cattle, Jetstream, PEAK, SCCL, Trans Ova Genetics and VAS. Each organization has its unique identity, products, and services. These companies work globally to provide cutting-edge dairy and beef genetics, customized reproductive services to maximize conceptions, dairy management information to take producers to the frontline of progressive dairy farming, and an array of products and services to help bovines reach their full genetic potential. URUS has 9 brands in 17 retail countries and employs nearly 2,800 people globally.
$62k-131k yearly est. Auto-Apply 11d ago
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Customer Success Representative
Smarsh 4.6
Customer service agent job in Pleasanton, CA
Job DescriptionWho are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
Summary
The Customer Success team is our customer's trusted partner and advocate, with the goal of driving our customer's success and establishing loyal relationships with Smarsh. Customer Success provides business-level relationship management to drive maximum lifetime value for Smarsh.
We are looking for a motivated, entry-level Customer Success Representative who can be actively involved in building relationships, promoting product adoption, addressing issues, and identifying on-going promotion of the value of Smarsh solutions. This includes but is not limited to: renewal management, escalating client needs internally, tracking follow up for client inbound questions, resolving invoice questions or changes, and processing downgrades, cancellations, and export requests.How will you contribute?
Respond to inbound customer calls in a prompt manner
Resolve service problems by clarifying the customer's complaint, determining the cause of the problem, and explaining the best solution to solve the problem
Analyze customer contract, invoices, or billing related issues to identify necessary action to address client need
Track activity in Salesforce and accurately logs outcomes of customer discussions
Process customer account or billing adjustments
Consistently meet or exceed time to resolution targets
Partner with other internal teams to ensure client's needs and resolution with escalated issues are being met.
What will you bring?
1+ years' experience with customerservice, customer success, or inside sales preferably for the financial industry or similar highly regulated industry
Self-motivation with a proven ability to perform well under pressure to meet goals and deadlines
Excellent communication, listening, influencing, and training skills
High-reaching, tenacious and results driven
Validated ability to work both independently and in a group environment
Excellent organization, documentation, and time management skills
Experience using Salesforce or equivalent CRM solution is a plus
The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting.
Any applicable bonus programs will be discussed during the recruiting process.
The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training.
Local cost of living assessments are done for each new hire at the time of offer.About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
$62k-92k yearly est. 10d ago
Customer Service Technician
Anritsu Co 4.8
Customer service agent job in Morgan Hill, CA
Anritsu is a provider of innovative communications test and measurement solutions. Anritsu engages customers as true partners to help develop wireless, optical, microwave/RF, and digital solutions for R&D, manufacturing, installation, and maintenance applications, as well as multidimensional service assurance solutions for network monitoring and optimization. Anritsu also provides precision microwave/RF components, optical devices, and high-speed electrical devices for communication products and systems. The company develops advanced solutions for emerging and legacy wireline and wireless technologies used in commercial, private, military/aerospace, government, and other markets. To learn more visit *************** and follow Anritsu on Facebook, LinkedIn, Twitter, and YouTube.
Anritsu is committed to providing a comprehensive and competitive benefits package to all employees. We offer standard benefits such as major medical, vision and dental coverage, life insurance, Employee Assistance Plan, Flexible Spending Accounts, a generous 401(k) Matching Plan, Tuition Reimbursement, and profit sharing. Our benefit package is designed to positively impact all aspects of your life; to help you and your family succeed; and to maintain our status as a "perfect job." Come find out what Anritsu has to offer you!
As a CustomerService Technician based in Morgan Hill, CA you will have responsibility for performing in-house repair and calibration of RF/Microwave test equipment and sub-assemblies.
Key Responsibilities include:
* Calibrate, troubleshoot and repair a wide variety of RF/Microwave electronic assemblies and products such as VNAs, Spectrum Analyzer and Synthesizers, including benchtop and handheld test equipment.
* Repair is sometimes done at the component level
* Use a variety of test equipment and interpret technical information.
* Ensure that appropriate quality standards are met at the workstation.
* Participate in ongoing efforts of process and product improvements.
* Review and implement product specific service notes.
* Use verbal and written communication skills to report technical information as required.
* Perform other duties and assume responsibilities as required.
* This position will be reporting to the CustomerService Manager based in Morgan Hill, CA
Requirements:
* Associate's Degree in Electronic Technology or equivalent
* Typically requires a minimum of three years electronic technician experience, including troubleshooting at the component and/or systems level.
* Knowledge of ISO-9000, ISO-17025 and ANSI Z540 standards.
* SMT rework skills are a plus
In order to be successful in this role, the following competencies and behavior skills are required:
* Strong initiative and the ability to work well in a team environment
* Demonstrates a strong sense of urgency
* Good verbal and written communication skills
* Capability and willingness to handle multiple task required
* Taking initiative to seek out most critical assignments and has the ability to perform at the highest level
* Complete task and assignments in a timely manner
The annual base salary range for this position is $28/hr - $40/hr. Please note that the salary information is a general guideline only. Anritsu Company considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Why work at Anritsu? Please visit us on Comparably to see what our employees love about working here!
$28-40 hourly 60d+ ago
Weekend Customer Service
Bellevue Bowl
Customer service agent job in Atwater, CA
Are you good at home making others feel at home? Can you keep things running smoothly under pressure? Are you a rockstar at creating a great guest experience - one that will keep customers coming back? Are you a hands-on, all-in, above-and-beyond kind of person? We're looking for someone like you. A great employee at Bellevue Bowl - is tasked with keeping their area clean, keeping their guests smiling and making sure everything is running smoothly. Your job will be to help customers have a great time by helping them find the best solution for what they're looking for, running all transactions, helping with food preparation, making beverages & drinks, setting up bowling, darts & pool games and more. It's fast paced, fun and customer focused.
Duties and responsibilities
● Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
● Interact with customers, take orders and serve food and drinks ● Assess customers' needs and preferences and make recommendations
● Handle all game transactions such as - assigning people to lanes, distributing shoes, assigning darts, pool equipment, golf equipment, starting lasertag games and more.
● Comply with all food and beverage regulations
● Help in the kitchen preparing food as assigned or as needed
● Foster and maintain a positive work environment
● May be assigned to parties as needed
● May be assigned to the arcade and attraction areas as needed
● Be able and willing to work as a team and demonstrate a positive team environment - remember on our team there is no such thing as “that's not my job”
● Stay guest focused and nurture an excellent guest experience
● Ensure health and safety standards are followed
● Use all daily, weekly & monthly checklists as assigned and/or needed
Qualifications & Requirements
● Computer literacy / willingness to learn a must
● Must be 21 years old
● Ability to keep your area organized, stocked and clean
● Must have or be willing to obtain California Food Handlers Card
● Responsible Beverage Service (RBS) certificate a huge plus
● Willing and able to work weekends
● Positive attitude and excellent communication skills
$34k-46k yearly est. 39d ago
Winner's Circle - Customer Service
Daveandbusters
Customer service agent job in Modesto, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $17.5 per hour
Salary Range:
16.9
-
18.4
We are an equal opportunity employer and participate in E-Verify in states where required.
$16-17.5 hourly Auto-Apply 14d ago
Customer Support Representative
Ising
Customer service agent job in Livermore, CA
Responsive recruiter Benefits:
401(k)
Dental insurance
Employee discounts
Health insurance
Paid time off
Benefits/Perks
Medical insurance
Dental insurance
Vision insurance
401K retirement with company match
Vacation, paid time off
Company-paid training
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events
Job SummaryCulligan Water is seeking an individual experienced in customer relations. The CustomerService Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful CustomerService Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation
Qualifications
High school diploma or GED
Minimum of two years of customerservice experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal
About CulliganAs the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Compensation: $19.00 - $25.00 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customerservice. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
$19-25 hourly Auto-Apply 13d ago
Customer Support Representative
Culligan-Ising
Customer service agent job in Livermore, CA
Job DescriptionBenefits:
401(k)
Dental insurance
Employee discounts
Health insurance
Paid time off
Benefits/Perks
Medical insurance
Dental insurance
Vision insurance
401K retirement with company match
Vacation, paid time off
Company-paid training
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events
Job Summary
Culligan Water is seeking an individual experienced in customer relations. The CustomerService Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful CustomerService Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation
Qualifications
High school diploma or GED
Minimum of two years of customerservice experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal
About Culligan
As the worlds leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
$38k-51k yearly est. 14d ago
Customer Service Representative - State Farm Agent Team Member
Kristen Eaton-State Farm Agent
Customer service agent job in Oakdale, CA
Job DescriptionBenefits:
Company parties
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Bonus based on performance
Kristen Eaton Insurance Agency, Inc. in Oakdale, CA is an established and growth focused insurance agency. Were looking for an outgoing and motivated individual to reach out to existing and potential customers, assess and understand their insurance needs, provide quotes, and ultimately earn their business.
If you speak fluent Spanish and English and you love meeting new people, enjoy helping others succeed, and have a strong goal orientation this may be the position youve been looking for! People from all walks of life have succeeded in this role - you could be the next one!
We are currently hiring an Insurance Account Representative team member for our Oakdale, CA location.
The ideal candidate - Does this sound like you?
Youre driven to improve and enjoy setting and hitting goals.
Youre organized and pride yourself on being efficient and effective with your time.
You enjoy competing against yourself and for awards.
You have a strong desire to help individuals, families, and businesses protect themselves from unexpected losses.
You have the ability to follow a structured review process to ensure customers have the right products and services for their specific needs.
Enjoy working in a very fast-paced environment.
The ideal candidate will have:
The ability to connect and build rapport with people in person, on the phone, or over video calls.
3 years experience in detailed clerical customerservice and record keeping. (Retail CustomerService is not the same).
Youre a master multi-tasker - you can talk and type without missing a beat.
Curiosity and a desire to understand their prospects needs so they can market the appropriate products and services to them.
Proficiency with Word, Excel, and Outlook
Responsibilities + Opportunities:
Must be willing to obtain Property & Casualty and Life & Health Insurance Licenses (required to obtain).
Meeting with customers to share our insurance products and services.
Ultimately, being able to close your customers on the products and services youve recommended.
Documenting all conversations and ensuring youre taking whatever action is needed to move the process forward.
Your success will be driven by your ability to drive new business to the agency.
Setting and confirming appointments with customers
Handling payments
Identifying opportunities to serve our customers and be mindful to make sure they have the right products and services for their circumstances.
The opportunity to deal with a wide variety of people on a daily basis.
This position offers: (OR Why You Want This Opportunity:)
The opportunity to work in a high-performing agency with other high-achievers.
A competitive base salary, plus commission. This is your chance to let your drive and effort determine your income level.
Medical Benefits
Paid Time Off + Holidays
Comprehensive Paid Training with continuous and ongoing training/mentorship.
If this sounds like something youd enjoy - please apply now to start the conversation!
Keywords:
Insurance, Life Insurance, Property & Casualty Insurance, General Insurance, Commercial Insurance,
Term Life Insurance, Umbrella Insurance, Health Insurance, Sales, Casualty Insurance, Disability
Insurance, Homeowners Insurance, Liability, Insurance agent, Insurance Broker, Insurance Agency
Sales, Prospecting, Business Development, Lead Generation, Inside Sales, Outside Sales, Field Sales,
Account Representative, Account Manager, Account Executive, Sales Development Rep,
Finance, Banking, Teller, Mortgage Banker, Business Banker, Sales, Server, Serving, CustomerService, CSR, Bilingual, Spanish
Job Type: Full-time
Pay: $40,000.00 - $80,000.00 per year
Benefits:
Health insurance
On-the-job training
Paid time off
Professional development assistance
Shift:
Day shift
Language:
Spanish (Required)
$40k-80k yearly 4d ago
Data Entry/Customer Service
Remote Career 4.1
Customer service agent job in Livermore, CA
It is exciting times within our company as we are currently experiencing
a period of rapid growth and expansion. We are looking for an
experienced data entry clerk with a focus on on- time delivery, heavy
has room for growth within
the company.
Must be comfortable with electric instrumentation and calibration
This is a fantastic opportunity for the candidate who is very motivated,
hardworking, articulate, and organized. This position will be highly
visible in the organization and will partner directly with company
principles, and work closely with various team members throughout the
company on a daily basis.
Qualifications include:
Must be vaccinated
Must be proficient with Microsoft Office Suite, ability to work independently, strong computer skills, flexible and reliable.
Must have experience working in a small office environment.
Clean driving record.
Must pay close attention to detail
Ability to read purchase orders, invoices and sales orders
Able to pass a drug screen and criminal background check
Documentation of eligibility to work legally in the US required
Full Time Position With benefits
Email Resumes Only...
$31k-39k yearly est. 60d+ ago
LSD Customer Care Specialist I (Temp)
Fremont Bank 4.3
Customer service agent job in Livermore, CA
Job Title: LSD Customer Care Specialist I (Temp) Hiring Salary Range: $23.00 - $25.00 per hour Fremont Bank - one of the Bay Area's most respected and long-standing financial institutions - is seeking a strategic, hands-on professional to join and help advance our LSD - Call Center team. This is a high-impact opportunity to contribute to the success of a mission-driven organization committed to excellence, community service, and strong client relationships.
If you're energized by purpose-driven work, collaboration, and delivering meaningful results, we'd love to connect.
Why Fremont Bank?
Founded in 1964, Fremont Bank is one of the oldest independently owned banks in the Bay Area and has been consistently recognized as a Top Workplace for the past 15 consecutive years. Our foundation is built on relationships - with our clients, our associates, and our communities.
We offer:
* A people-first culture grounded in inclusion and excellence
* Deep community involvement and local reinvestment
* A mission-driven workplace where values and performance go hand in hand
The Fremont Bank Way
* Full-Service Banking with comprehensive financial solutions, advanced technology, and exceptional service
* No-Compromise Approach - we help clients get to "yes"
* Core Values:
o Go above and beyond for clients
o Foster a supportive and empowering environment for associates
o Deeply invest in the well-being of our local community
Position Overview
The Loan ServicingCustomer Care Specialist I performs a variety of duties related to all phases of call center operations and loan servicing including, but not limited to taking inbound client telephone calls related to loan and mortgage products, identifying referral opportunities, cross-selling additional products and services, outbound calls, follow up, research and problem solving, email and administrative tasks and attending meetings, trainings and coaching sessions.
Role and Responsibilities
* Assist clients with their mortgage needs via phone and email, high volume call center
* Maintain call volume standards and procedures in a timely manner
* Verify loan documents, draft loan transactions and online technical support
* Assist clients using automated online payments
* Assist in the setup of customers' escrow account payments, update customer profiles
* Validating Living Trusts and Power of Attorney documents
Minimum Qualifications
* High School Diploma or equivalent work-related experience
* 1-year previous Call Center/CustomerService Experience (Call Center experience not required but preferred)
* 1-year previous banking experience preferred
* Professional written and verbal communication skills
* Problem solving skills
* Ability to work accurately in a fast-paced environment
* Maintain flexibility in schedule with business needs, proven excellent attendance
* Excellent interpersonal skills and positive attitude
* Experience working with a Windows-based computer environment, working knowledge of Microsoft Office
* Prefer bilingual candidate (Spanish)
* Working knowledge of MSP loan servicing system preferred
* Knowledge of Call Center technology desired
* Previous mortgage servicing or origination experience with a financial institution preferred
* Working knowledge of MSP loan servicing system
* Knowledge of Call Center technology
* Mortgage servicing or origination experience with a financial institution
* Flexible weekend and holidays work schedule required
What Makes Fremont Bank Associates Thrive?
* Team Players who go above and beyond to support their colleagues
* Action-Oriented professionals who challenge the status quo and seek improvement
* Purpose-Driven individuals who understand and champion the bank's community impact
Benefits Snapshot
Health & Wellness
* Medical, dental, and vision insurance
* Flexible Spending Accounts (FSA, Dependent Care, Health Savings)
Financial & Retirement
* Employee Stock Ownership Plan (ESOP)
* 401(k) with employer match
* Performance-based bonuses or incentives
Work-Life & Perks
* Paid holidays, vacation, and sick time
* Free personal checking and savings accounts
* Home loan rate discounts
* Tuition reimbursement and professional development resources
* On-site gym and discounted health club memberships
* Employee Assistance Program (EAP)
Equal Opportunity Employer
Fremont Bank is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected classification.
Salary Range
The hiring salary range for this position is $23.00 - $25.00 per hour, based on factors such as experience, skills, education, and internal equity. Compensation decisions are made in consideration of these factors and in alignment with Fremont Bank's compensation philosophy.
Employee Stock Ownership Plan (ESOP)
The Employee Stock Ownership Plan (ESOP) is a way for Fremont Bank to contribute to the financial well-being of associates by making a contribution to their retirement account. In addition, the ESOP provides associates an opportunity to share in the growth and prosperity of Fremont Bank.
Note to Search Firms:
Fremont Bank does not accept unsolicited resumes from search firms or agencies without a signed service agreement. Unsolicited resumes will be considered the property of Fremont Bank, and no fees will be paid.
$23-25 hourly 38d ago
Entry Level Sales Customer Representative
Vanguard Nexus
Customer service agent job in Pleasanton, CA
Reimagine Your Lifestyle, Build a Career with Freedom and Purpose! Ready for a career that rewards your drive and gives you real work-life balance? We offer a 3-4 day schedule, unlimited earning potential, and all-expenses-paid travel incentives, all while working primarily from home. We're seeking Sales Customer Representatives who want flexibility, independence, and impact.
What You'll Do
Work with warm, pre-qualified leads, no cold calls.
Conduct financial assessments and present tailored solutions in Life Insurance, IUL, and Annuities.
Meet clients via Zoom, phone, or locally to guide them through clear, confident decisions.
Build strong relationships and stay organized using advanced CRM tools.
Why You'll Love It
Unlimited commissions. your income matches your effort.
3-4 day workweek with remote flexibility.
All-paid travel incentives for top performers.
Training and mentorship to help you succeed fast.
Supportive, growth-minded team culture.
Benefit options available, including life insurance and healthcare.
Who You Are
Professional communicator and relationship builder.
Self-motivated and results-driven.
Passionate about helping others achieve financial confidence.
Local candidate open to occasional in-person client meetings.
Additional Details
This is a commission-based 1099 position offering the freedom of self-employment with the backing of an established organization. Your success determines your earnings and there's no limit to how far you can go.
$38k-55k yearly est. Auto-Apply 1d ago
Virtual Customer Service Professional( work frrom home)
Re-Krut Services
Customer service agent job in Westley, CA
Virtual CustomerService Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written)
• Answer general customer inquiries.
• Resolve concerns or complaints related to your client.
• Communicate client policies.
• No Cold Calling, No Telemarketing, inbound calls only.
Qualifications
Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You'll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customerservice , retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment.
• A background check is required. (client may ask for drug test)
• Comfortable with basic Computer skills including email and documents.
• Would like to work PT or FT as a
1099 contractor
from home.
• A Quiet home office place to work. No ambient sounds such as pets or children while working.
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.
Technical Requirements:
• Computer (PC, or Mac)
• Windows Vista is not accepted at this time
• Computer USB Headset, Microphone or PC speakers
• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A noise canceling phone headset.
• A computer with the basic following specs:
o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD
ROM Drive - 32 Bit Sound Card -speakers
Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
$9-14 hourly 1d ago
Call Center Representative
Luxury Bath Technologies
Customer service agent job in Stockton, CA
Rose Remodeling is a trusted home remodeling company serving the Sacramento, North Bay, and San Joaquin areas of California. Our team of skilled professionals is dedicated to delivering high-quality remodeling services tailored to meet client needs. With decades of experience, we bring expertise and craftsmanship to every project, ensuring customer satisfaction. We are proud to be a reliable provider of exceptional home transformation solutions.
Role Description
This is a part-time on-site role for a Call Center Representative based in Elk Grove, CA. The Call Center Representative will handle inbound and outbound calls, provide exceptional customerservice, and address client inquiries. Daily tasks include assisting with scheduling appointments, resolving customer concerns, and ensuring customer satisfaction. Attention to detail and the ability to communicate effectively will be key responsibilities in this role.
Qualifications
Excellent customerservice and customer support skills
Strong interpersonal skills to build and maintain client relationships
Proficient in computer literacy with the ability to navigate customer management systems
Commitment to achieving customer satisfaction through effective communication and problem-solving
Previous experience in a call center or customer-facing role is preferred
Ability to work on-site in Elk Grove, CA
High school diploma or equivalent; additional training or education is a plus
Must have experience in the call center environment
**********This role offers opportunities for growth and a generous commission structure.
**********We have 2 openings for part time roles under 30hrs per week.
$32k-41k yearly est. Auto-Apply 8d ago
Customer Service Rep
FFE Transportation Services, Inc.
Customer service agent job in Stockton, CA
Frozen Food Express is looking for a CustomerService Representative for our Stockton, CA location.
Our strategic vision at Frozen Food Express is to be the premier temperature-controlled LTL carrier in North America. Our mission is to be the safest, most predominant, temperature-controlled LTL carrier, offering best in class service to our customers. CustomerService Representatives are eligible for an attractive benefits package including medical, dental, vision, matching 401(k) retirement plan, life insurance plans, vacation, and sick time.
Responsibilities:
Perform customerservice functions related to the business.
Responsible for daily hands-on customer related situations, account development and customer satisfaction.
Commit to and receive detailed customer load information by telephone, fax or electronic tendering.
Accurately and timely input all load information into the operating system.
Serve as customer's first line of communication and refer customer to the proper department as necessary.
Use exceptional telephone skills to present a quality-oriented image where the customer is treated in a consistent, courteous and efficient manner so that the impress reflect excellence.
Manage service issues by researching and coding all applicable service failures in the system.
Anticipate and facilitate problem resolution on all load issues to meet or exceed total customer expectation,
Assist in collecting and maintain current customer information in the operating system.
Communicate service issues, declined business and new business opportunities to the sale department.
Communicate effectively and professionally with customer, operations personnel and executive management.
Perform any other reasonable related job duties as required by customer as assigned by Director of CustomerService or CustomerService Manager.
Regular and reliable attendance is required.
Other duties as assigned by management.
Qualifications/Skills:
3 years of recent customerservice experience.
This is NOT an entry level, administrative position; it required the skills of a well-seasoned customerservice professional.
Must be able to demonstrate the skills outlined in the Job Description.
Transportation industry or Logistics experience preferred.
HS Diploma or Equivalent.
Demonstrate keyboarding, data entry, and 10-key experience.
Working knowledge and experience with AS400 and EDI.
Excellent communication skills both verbal and written.
Ability to thrive and enjoy in fast paced environment.
Excellent organizational skills
The statements above are intended to describe the general nature of the list of job requirements and/or duties performed by the employees and may not contain all capabilities necessary to perform the job at all times due to circumstances. Statements are not intended to be construed as an exhaustive list of all duties. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected to and must be able to perform all such duties and tasks.
Employment will require a criminal background investigation and a drug/alcohol screening. While FFE promotes a drug free workplace, we no longer include marijuana in our comprehensive pre-employment drug screening program for any positions not regulated by the Department of Transportation. Impairment in the workplace is strictly prohibited and we will continue to test for all drugs and alcohol in compliance with our Reasonable Suspicion Policy.
Frozen Food Express is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origins, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, or any other characteristic protected by law.
Benefits: Our competitive benefits package will include health care (medical, dental, and vision), matching 401(k) retirement plan, $25,000 in company paid life insurance, disability plans, vacation, sick time and more. Find out what other benefits FFE has to offer when you choose to start your career with us!
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$32k-42k yearly est. 7d ago
Customer Service Rig Technician
Bauer Equipment America 4.3
Customer service agent job in Livermore, CA
BAUER Equipment America is a leading global provider of foundation equipment and support to the foundation construction industry. We have offices and dealer network with locations throughout the United States. Recognized for its technological advances and innovation, BAUER Equipment America represents BAUER Maschinen across North and Central America. We are headquartered in Conroe, Texas and we operate a facility in Livermore, California.
We are looking for a CustomerService Rig Technician for our Livermore, CA location. This position would report to the CustomerService Manager - West Coast.
Receives customerservice requests, assesses customer needs, complaints, symptoms of customer equipment; diagnoses and suggests repair solutions to his or her manager or supervisor based on customer needs and resource availability; this includes, but is not limited to shop or field service repairs:
Conducts diagnoses.
Provides effective hands-on repairs.
Researches and determines spare parts needs.
Suggests spare parts packages.
Provides effective and efficient technical assistance, in person or on the phone.
Performs and/or assists with field and shop repairs.
Coordinates service requests with appropriate Service departments and his or her manager/supervisor.
Resolves product issues through effective identification, documentation, and communication with all affected parties.
Assists in maintaining technical manuals.
Assists in maintaining related service department files and office records.
Knows and understands operating and technical procedures and workplace instructions.
Perform various other duties and activities as assigned by supervisor.
Requirements
Education and Training - High school diploma required, Associate's Degree in a mechanical, hydraulic or electrical machinery related field or equivalent diploma from a post secondary educational institution is desired.
Technical Requirements - Must have some proficiency in mechanical, electric and hydraulic troubleshooting and repairs. Must be knowledgeable in Microsoft Excel, Word, and Outlook. Must possess good communication skills and verbal and written fluency in the English language. Able to interpret some technical instructions, diagrams, flow charts, maintenance schedules and other relevant documentation. Must be willing and able to work overtime and on weekends or on call duty and be willing and able to travel up to but not limited to 80%, including internationally. Must have a valid passport and driver's license.
Experience - At least 2 years of directly related training and/or experience.
Must be able to lift up to 50 lbs, stand, sit, kneel, crawl, see, read, hear, climb have the physical and mental ability to travel independently and the physical and mental ability to comply with customary workshop, office, job site work environments, safety requirements and other customary regulations and requirements in these environments. Must be physically and mentally able and licensed (as required) to operate heavy machinery, automobiles and light trucks, cranes, lifting equipment, computers and diagnostic equipment.
Benefits:
Health insurance
Dental insurance
Vision insurance
Health savings account
401(k)
401(k) matching
Life insurance
Paid time off
Parental leave
Referral program
$31k-39k yearly est. 60d+ ago
Customer Service I
Healthcare Support Staffing
Customer service agent job in Livermore, CA
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Summary: The main function of a call center/customerservice specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customerservice specialist is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Customerserviceagents may be inbound, outbound or a combination of both.
Job Responsibilities:
Resolve customersservice or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
Refer unresolved customer grievances to designated departments for further investigation.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Qualifications
Minimum Qualifications:
GED or High School Diploma
6 months to 2 years of Experience (Call Center)
We are basically looking for anyone with a call center background- healthcare not required
Additional Information
Hello!
My name is Lora and I am a Recruiting Consultant with Healthcare Support. I specialize in the placement of medical professionals nationwide (both clinical and non-clinical).
If you would like to be considered for this opportunity please respond to this Email as soon (today) as possible! (Or you're more than welcome to call me at my office 321-574-6538.
$33k-41k yearly est. 60d+ ago
Passenger Services Representative
San Joaquin Regional Rail Commission 3.8
Customer service agent job in Stockton, CA
Passenger Services Representative (PSR) works under the direction of the Passenger Services Lead. PSR maintains the ability to perform duties in CustomerService, Onboard Passenger Services, and in Operations Monitoring Center. PSR will fill in for staff when there is a temporary vacancy and receive and/or provide general backup support as needed.
The PSR shifts vary greatly and coincide with the train schedule. Some shifts start as early as 3:00 am and some shifts end after 9:30 pm, or after the last train returns.
When providing services to passengers onboard the train, PSR is typically away approximately 16 hours per day with shifts configured as split shifts where the PSR travels from Stockton to San Jose, stopping at 10 stations along the route, and then is released from duty for a period of hours before reporting back to duty. PSR is provided layover at a designated hotel in San Jose. Work schedule and layover is subject to change. PSR is required to stand, walk, kneel, bend, stoop, climb stairs, reach, and lift heavy objects. Onboard duties keep PSR on their feet all of the time during the train trip.
SJRRC seeks to employ persons whose backgrounds and abilities enhance the diversity of the demographics of the community it serves. The selection process is based on merit, and shall extend to all candidates a fair, impartial examination of qualifications based on job-related criteria.
Applicants best matching the requirements of the position will be invited for an initial interview and may be asked to return for additional interviews as warranted. Select positions may require an assessment prior to interview.
Conditional job offers - All offers of employment are conditional and are subject to successful completion of a background report, and physical and/or drug screen for select positions.
Medical drug screening - All positions may be subject to a physical and/or drug screen, prior to appointment, issued by a qualified medical physician assigned by SJRRC. We are a drug-free workplace.
We are a government agency.
$22k-43k yearly est. 7d ago
Customer Service Representative
Partnered Staffing
Customer service agent job in Lodi, CA
Kelly Services is looking to hire several Site Logistics Operators/Material Handlers in Knoxville, TN for an industry leading chemical company. For this opportunity, you could be placed as a Chemical Finished Product Operator or a Polymers Packaging/Warehousing/Shipping Operator on a long-term, indefinite assignment. You will be working with chemicals and should be comfortable doing such - either with previous experience or the willingness to learn.
Job Description
Position Summary:
Respond to and resolve various customer inquiries via telephone and correspondence, and resolve claims problems within established production and quality standards.
Answer incoming calls and written requests for information from members or providers promptly and accurately.
Compose routine and non-routine correspondence to answer member inquiries that require a written response.
Coordinate with other departments to ensure timely and appropriate responses.
Expedite and resolve complex issues and make claim adjustments.
Educate others on the client product, providing accurate information and updates to policies and procedures, improving overall customer satisfaction in the process.
In the Lead role, you will deal with the most complex cases and issues as an individual contributor or may focus on mentoring and acting as a backup for supervisory responsibilities.
May assist in scheduling and coordinating team activities.
Typically provide input in hiring decisions and performance appraisals.
Handle the highest level of escalated and unresolved calls.
Your responsibilities will include but are not limited to:
Successfully complete tier 2 training which covers some of the following:
Handles escalated calls; may de-escalate calls
Responds to member benefits in writing
Peer to peer coaching /training
Perform inventory reduction, routine to mid-level, (i.e. member inquiries, may adjust claims, responds to emails, etc.).
May expedite, research, and resolve complex issues.
Consistently perform established performance metrics, such as quality, production; average handling time (AHT) and calls per hour (CPH).
Work with minimal supervision.
Qualifications
Requirements:
Successfully meets requirements of nesting audit.
Have strong customerservice experience (especially phones) and a proven ability to meet performance standards.
Strong organizational skills.
Ability to work independently and to mentor others
Ability to interpret the various health plans and any documentation associated with them.
Additional Information
$15.50/Hr
$15.5 hourly 1d ago
Virtual Customer Service Professional( work frrom home)
Re-Krut Services
Customer service agent job in Westley, CA
Virtual CustomerService Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour
depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available.
Skill Set Overview:
• Excellent listening skills, strong English communication skills (verbal and written)
• Answer general customer inquiries.
• Resolve concerns or complaints related to your client.
• Communicate client policies.
• No Cold Calling, No Telemarketing, inbound calls only.
Qualifications
Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You'll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customerservice , retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment.
• A background check is required. (client may ask for drug test)
• Comfortable with basic Computer skills including email and documents.
• Would like to work PT or FT as a 1099 contractor from home.
• A Quiet home office place to work. No ambient sounds such as pets or children while working.
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.
Technical Requirements:
• Computer (PC, or Mac)
• Windows Vista is not accepted at this time
• Computer USB Headset, Microphone or PC speakers
• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A noise canceling phone headset.
• A computer with the basic following specs:
o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD
ROM Drive - 32 Bit Sound Card -speakers
Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
$9-14 hourly 60d+ ago
Call Center Representative
Luxury Bath Technologies
Customer service agent job in Lodi, CA
Job Description
Call Center Representative
Rose Remodeling is a trusted home remodeling company serving the Sacramento, North Bay, and San Joaquin areas of California. Our team of skilled professionals is dedicated to delivering high-quality remodeling services tailored to meet client needs. With decades of experience, we bring expertise and craftsmanship to every project, ensuring customer satisfaction. We are proud to be a reliable provider of exceptional home transformation solutions.
Role Description
This is a part-time on-site role for a Call Center Representative based in Elk Grove, CA. The Call Center Representative will handle inbound and outbound calls, provide exceptional customerservice, and address client inquiries. Daily tasks include assisting with scheduling appointments, resolving customer concerns, and ensuring customer satisfaction. Attention to detail and the ability to communicate effectively will be key responsibilities in this role.
Qualifications
Excellent customerservice and customer support skills
Strong interpersonal skills to build and maintain client relationships
Proficient in computer literacy with the ability to navigate customer management systems
Commitment to achieving customer satisfaction through effective communication and problem-solving
Previous experience in a call center or customer-facing role is preferred
Ability to work on-site in Elk Grove, CA
High school diploma or equivalent; additional training or education is a plus
Must have experience in the call center environment
**********This role offers opportunities for growth and a generous commission structure.
**********We have 2 openings for part time roles under 30hrs per week.
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How much does a customer service agent earn in Modesto, CA?
The average customer service agent in Modesto, CA earns between $25,000 and $41,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.
Average customer service agent salary in Modesto, CA
$32,000
What are the biggest employers of Customer Service Agents in Modesto, CA?
The biggest employers of Customer Service Agents in Modesto, CA are: