Customer service agent jobs in Nevada - 879 jobs

DescriptionLife Science Service Specialist Location: Los Angeles, CA Salary: $109,000 to $111,000 per year Who are we? Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide? What can Shimadzu offer YOU? Our Culture - A work environment that values diversity, inclusion & belonging Competitive Compensation - Day 1 Benefits & Competitive Salary Retirement Benefits - Matching 401K & Profit-Sharing Program Professional Growth - Clear pathways for Career, Leadership and Personal Development Health Benefits - Flexible Spending/Health Savings Accounts Work-Life Balance - Generous & Front-Loaded Paid Time Off Plan Education - Tuition Assistance Program for both graduate and undergraduate levels Insurance Perks - Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company paid life insurance & short-term disability programs Work Flexibility - Business casual Dress Attire & casual (jeans) Friday! Employee Engagement - Employee Resource Groups to network, build a sense of community and enhance one's career and personal development Shimadzu Scientific Instruments is seeking an Life Science Service Specialist to support the installation, maintenance, and repair of our specialized biotech instruments, including MALDI systems, PPSQ, LABNIRS, and related platforms. This is a hands-on, customer-facing role that plays a critical part in helping researchers and scientists perform mission-critical work in labs across the region. JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO: Install, troubleshoot, and maintain biotech instrumentation across customer sites Provide technical training to end users and junior field service engineers Accurately document system builds, service visits, and part usage Develop preventive maintenance procedures and contribute technical feedback Manage and maintain regional parts inventory Provide timely phone/email-based technical support as needed Travel by air and car to perform on-site service; overnight travel required Ensure safety compliance and proper use of PPE per company and client protocols EDUCATION AND QUALIFICATIONS: Associate degree in Electrical Engineering or related tech field required Bachelor's degree in Life Sciences preferred 3+ years of field or in-house instrumentation service experience required Mechanical, electrical, and customer-facing troubleshooting skills essential Proficiency in technical documentation and remote support protocols Must be self-driven and comfortable working independently or with cross-functional teams At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment. Compensation & Benefits: This full-time, non-exempt position comes with a comprehensive benefits package. In your first year, you will receive 10 paid vacation days, 8 paid personal days, 8 paid scheduled holidays and 3 paid floating holidays (Residents of California and Puerto Rico will receive state-mandated sick leave instead of personal days). After one year of employment, you will also be eligible for a generous short-term disability program with the company covering 100% of monthly premiums. The starting salary range for this role is $109,000 to $111,000 annually, paid semi-monthly. As a non-exempt position, you will be eligible for overtime and double time pay, as outlined in our employee handbook. Additional variable compensation may include a discretionary year-end bonus based on overall company performance. This position includes a company car with a fuel card (with a $55 per pay deduction for personal use), company laptop, and a company-paid cell phone, which remains company property but can be used for personal purposes. For more details on benefits, please visit ************************** Shimadzu is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. No fee will be paid in the event the candidate is hired by Shimadzu as a result of the referral or through other means. EEO Statement: Shimadzu Scientific Instruments (SSI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please click here. Qualifications BehaviorsFunctional Expert - Considered a thought leader on a subject Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well Innovative - Consistently introduces new ideas and demonstrates original thinking Team Player - Works well as a member of a group Thought Provoking - Capable of making others think deeply on a subject EducationBachelors of Chemistry (preferred) Associates of Electrical Engineering (required) Skills Instrument Repair (required) Instrument- MALDI (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Our client is expanding their team and is seeking an automotive service advisor. This position is onsite in the Enterprise area of Las Vegas, NV, and is a full-time, temp-to-perm opportunity. Upon successful performance during the standard employment probationary period, the individual will transition to a permanent employee with the client. Responsibilities: Customer liaison: Greet customers, address their concerns, and identify the necessary services; gather customer and vehicle information. Prepare repair orders: Generate repair orders, provide time, cost, and labor estimates, and secure customer approval for any additional work. Communicate & coordinate: Explain inspection results, recommend corrective procedures, schedule service appointments, confirm promised times, and keep customers informed about progress throughout the day. Advise & upsell: Inform customers about maintenance requirements and the importance of adhering to manufacturer specifications; manage customer complaints and ensure high satisfaction levels. Administrative tasks: Oversee service department forms, menus, and pricing guides; assist in executing marketing initiatives. Qualifications: Excellent communication and customer service abilities; capable of simplifying technical problems for customers. Fundamental knowledge of automotive principles and the skill to create precise cost estimates and timelines. Familiarity with shop management software (including scheduling, repair orders, and CRM). Experience with Tekmetric or Mitchell 1 is a plus. Strong math and writing skills for generating invoices and clarifying charges. High school diploma or associate degree; 3-5 years of relevant experience is preferred. Must be an ASE Certified professional. Employment Details: Schedule: Monday to Friday Hours: 8 AM to 5 PM Job Type: Temporary to permanent, full-time Jomsom Staffing Services is a nationally recognized franchise brand and a trusted provider of workforce solutions. The company focuses on linking employers with qualified candidates to help their growing organizations. With an expanding footprint across the United States, Jomsom Staffing Services is celebrated for its extensive industry knowledge, strong support system, and dedication to quality and integrity. At Jomsom, we emphasize the importance of building successful partnerships and providing outstanding service.

Discover Tahiti Village Resort & Spa, an island-inspired oasis. Our all-suite resort is a family friendly destination providing guests all the comforts of home with top-level amenities and beautiful landscapes. Voted "Best of Las Vegas - Family Friendly Resort" three years in a row in part due to our amazing offerings including our sandy beach pool and tropical 1/8 mile lazy river. Our summer activities are fun and engaging, our magical mermaids swim through property multiple times a week and on the weekends we feature traditional Hawaiian Luaus parties bringing island vibes and live entertainment to our Ohana. Guests can also pamper themselves at the Mahana Spa or grab a bite and drinks at 17° South Booze & Bites featuring limited gaming. Create magic with us … At Tahiti Village Resort & Spa we are looking for energetic, professional team player with excellent communications skills. Positive attitude to deliver great customer experience and support our mission to create memorable experiences for ours guests. ROLE As the Director of Guest services, your day will be centered around ensuring that all owners, guests and visitors experience service that is far beyond their expectations. Responsibility for ensuring that technical and business matters are also important pieces the Guest Services Manager position along with accuracy of guest information, however SERVICE from the team is the primary focus. RESPONSIBILITIES Be efficient, courteous and professional to achieve maximum customer satisfaction while complying with all Standard Operating Procedures and Standard of Service. Create, reinforce and streamline processes: to register guests into room, data entry accuracy, accommodating special requests whenever possible, handling guest check-in and check-out in accordance to hotel credit and cash handling policies in an efficient and friendly manner, resolving customer complaints and answering guest inquiries in connection with hotel services, in-house events, directions, local attractions, etc. Effectively handle and fulfill all guest requests and guest issues. Model the Guest Service Standards developed for the resort. Meet or exceed RCI's ratings for Gold Crown. If rating is Silver Crown or lower, strive for 5 to reach the Gold Crown level. Recruit, interview, hire and monitor training of new employees. Ensure that recruiting processes are managed to bring the best of candidates to the team Conduct coaching, counseling, and disciplinary action. Maintain a flexible work schedule. Maintain proper scheduling of employees to include auditing of employee work time. Appropriately document accidents and incidents. Ensure safety compliance at the front desk and in all office areas. Give final approval for all invoices generated by the resort for payment. Process in a timely manner all invoices generated by and for the department for payment. Monitor all training processes. Promote positive inter-departmental relationships. Ensure that front office and bell department operating costs are within budgetary guidelines. Perform all other job requests as assigned by management. Effectively lead the team to provide the highest level of service Effectively lead the team to be problem solvers and empower the team Monitor and change processes to effectively manage occupancy Lead a strong service level team. Ensure that the Guest Service Manager and Asst, Guest Service Managers are supporting the service levels required for the team. Ensure the bell team daily operation run smooth and efficient. Requirements Job Specifications: Proficient in MS Office: Outlook, Word and Excel. Excellent oral and written English communication skills. Excellent customer service skills. Minimum of five years of management experience Must have professional appearance. Basic math and budgetary skills. EEO/Drug Free Workplace Employer

As the nation's third largest cable and broadband company, Cox has about 6 million total customers. Cox is also the nation's third-largest cable television provider. Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network. Business customers of all sizes are provided with our high speed Internet, phone and long distance services, as well as data and video transport services. Cox Media offers local and national cable advertising in both traditional and new media formats, along with promotional opportunities and production services. Job Description Apply to: ************************************************** then apply to Job Number: 142434 At Cox, we connect people to the things they love. Now we'd like to connect with you. Cox Communications is looking for sharp talent to join our team and be the voice of our brand. Unleash your potential with Cox Communications as a Customer Retention Representative, where you'll be enhancing the lives of our customers and your career. The Cox Communications Difference Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents. Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives. Keep reading to learn more about the role and to apply to join the Cox Communications team today! As a Customer Retention Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand. Primary Responsibilities and Essential Functions • Receive inbound retention calls from current customers, for sales and revenue generation, in a high-intensity call center environment. • Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs. • Achieve monthly key performance metrics, call and order entry productivity standards, and call quality performance through utilization of persuasive skills, defined call flow structure, and adherence to provided schedule. • Educate customers on active product features, service offerings, billing, charges, and product value. • Understand and promote current marketing campaigns in order to sell to or save customers accurately and effectively. • Increase revenue through up-selling and cross-selling video, HSI, wireless, and telephony services to existing customers. • Research and review competitive pricing and service offerings in order to provide competitive price and product comparisons based on customer needs. • Responsible for utilizing multiple customer databases to access, change or input account information for customers. • Provide outstanding customer service, troubleshoot and resolve service and minor technical problems for customers by asking appropriate questions. • Creatively negotiate pricing and bundling by making offers of credits and/or discounts according to Company guidelines. • Complete installation, disconnect, transfer and seasonal downgrade orders and update customer accounts utilizing customer record database. • Other duties as assigned. Qualifications Minimum • HS diploma, GED, or relevant work experience. • Effective communication skills. Excellent computer skills. • Demonstrated ability to multi-task. • Excellent interpersonal skills to work effectively with teams throughout organization. • Excellent ability to pursuade others through indirect influence. • Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction. • Demonstrated ability to establish collaborative customer relationships in a fast-paced environment. • Demonstrated capacity to thrive in a high-change, often ambiguous business environment. Preferred • Experience in telecommunications industry. • 1 or more years in a sales quota or retention environment. • 2 or more years of experience in related field (i.e. Retail, Training, Indirect Sales, etc.) Additional Information Your Career At Cox From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives. Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.

🌟 Previous Servers and Customer Service Wanted - Patient Care 💙 No Healthcare Experience Needed - Just Heart, Empathy & a Desire to Help Others Heal ✨ Make a Real Difference Every Day Are you great with people and ready for work that actually matters? At Serenity Healthcare, we're redefining mental wellness with empathy, innovation, and life-changing care. We're not looking for medical backgrounds - we're looking for human connection. If you've worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here. 🎓 Don't Have Healthcare Experience? We'll Train You! We provide full, paid training and national certification. You bring: ✅ 2+ years of full-time work experience ✅ Strong communication skills ✅ A kind, composed, and positive attitude ✅ A passion for helping people feel seen, heard, and valued 👩 ⚕️ Your Role as a TMS Technician As a TMS Technician, you'll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy. Your day-to-day: Work one-on-one with patients during treatment sessions Operate and monitor our high-tech TMS therapy machine Use tools like gratitude, journaling, and goal-setting to encourage patient growth Track and document progress to share with medical staff Be a steady, supportive presence throughout each patient's care journey 💡 About Serenity Healthcare We're on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven't worked. Our care is personal, proven, and powered by compassion. 📝 Apply Today - Be the Reason Someone Finds Hope Again Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening. Requirements 🌱 What We're Looking For You don't need a medical degree - just a genuine love for helping people. We're seeking someone who: Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.) Is naturally empathetic, calm, and uplifting Communicates clearly and professionally Is reliable, growth-oriented, and receptive to feedback Wants to be part of something bigger than a job Benefits 💼 Why You'll Love Working at Serenity ✔ Fulfillment - Help people take back their lives ✔ Career growth - We promote from within as we expand nationwide ✔ Supportive culture - You'll be valued for who you are and how you care Our Benefits Include: 🏥 90% employer-paid medical, dental & vision 🏖 10 PTO days (15 after 1 year) + 10 paid holidays 💰 401(k) retirement plan 🚀 Rapid internal promotion opportunities

at Hi Tech Service Dispatcher Please note: This is a full-time, in person position located at our Las Vegas office - 1840 Stella Lake Street, Las Vegas, NV 89106 Hours are Mon-Fri 7:30AM-4PM / Dispatch Rotation - After hours and weekends. Pay Range: $18.00-$25.00 Full time Overview Hi-Tech Commercial Service is looking for a Service Dispatcher to join our team in Las Vegas, NV. Essential Responsibilities Establish courteous and professional relationships with all customers, vendors, manufacturers and co-workers. Demonstrate the ability to dispatch calls in an organized customer centered approach. Manages all calls and updates with our service partners and clients. Updates all actions regarding managed service calls routinely throughout the shift. Maintain up-to-date records of parts and job status on dispatch boards. Follows all company credit procedures for billing and COD calls. Follows all manufacturer authorization procedures prior to work being done To successfully perform this job an individual must be able to perform each essential job functions and other assigned duties that may be assigned in the course of work and business. Qualifications 1-2 years of customer service experience in a related field Knowledge of dispatch systems or logistics Demonstrates the ability to work as a team Outstanding organizational and multitasking skills Fast data entry Experience working with Microsoft Office programs Strong active listening and communication skills Completion of a satisfactory background check and drug screen is required. Must be at least 18 years of age. Benefits of Joining Our Team Medical, dental, and vision insurance coverage Optional short term disability coverage Company paid, long-term disability and life insurance coverage. Paid time off for vacations and holidays 401(k) Retirement plan with company match Competitive starting hourly rate Hi-Tech Commercial Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

An outstanding, highly respected insurance brokerage, in Carson City is seeking a full-time producer in Property and Casualty, to replace a team member who is retiring. This position is a base plus commissions position. You will need a current Nevada Property & Casualty License. The right candidate will be responsible, energetic, honest and disciplined. A stable work history is a must. If you believe you have what it takes to join our team, please reply with your resume and a short summary about your professional background, and current state licenses. Qualifications You will: Help maintain current client flow Help walk in customers/ and work appointments Prospect to generate new business through leads and referrals Generate quotes Provide “white glove” customer service/ Maintain our high retention rates Conduct policy reviews and renew policies Process payments Cross-sell/ up-sell Growing agency relationships with new and current customers Base plus Commissions Performance bonuses Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description About the company: Ten was founded in 1998 in London, UK by Alex Cheatle and Andrew Long, driven by a clear and lasting vision: to deliver an unrivalled, personalized, and trusted service that empowers members to get the most out of life. That same commitment to excellence and meaningful service continues to guide everything we do today. The business began providing a lifestyle concierge service to just 20 members in London. As its reputation, contacts and expertise grew, Ten's footprint and competence grew, making it one of the leading Lifestyle Management companies in the world. Today, Ten has more than 50 corporate clients- and employee-loyalty programs and runs private membership services for millions of members worldwide. Ten Lifestyle Group plc (Symbol: TENG) has been listed on the Alternative Investment Market (AIM) of the London Stock Exchange since November 2017. Our vision is to become the world's most trusted concierge service. About the role: As a Lifestyle Manager - Travel Specialist, you will deliver exceptional, personalized service to our high-profile members and clients, researching the best travel options available, providing accurate quotations, and completing bookings with precision and care. You will combine your deep expertise in travel bookings and global destinations with a passion for delivering flawless, high-quality experiences that meet the standards expected by an elite clientele. This role requires advanced knowledge of GDS systems (preferably Amadeus), airline booking rules, and hotel reservations, as well as the ability to manage complex itineraries, including round trips, multi-city journeys, and open-jaw routes. A commitment to accuracy and service excellence is essential to succeed in this position. Requirements KEY RESPONSIBILITIES Serving our members primarily by telephone and email to fulfil their requests and offer suggestions to enhance their experience. Ensuring you stay on member calls for the duration of the call before leaving for break. Calls can be 5 mins to 2 hours. Handle all communication between suppliers needed to obtain the quotes/information and review the details of all quotations provided to you, before providing them to the member. Provide end-to-end travel management services, including flight, hotel, and ground transportation bookings. Use Amadeus GDS (or similar systems) to quote, reserve, issue, and modify flight tickets accurately. Prepare and manage multi-segment, round-trip, and open-jaw itineraries for both leisure and business travellers. Offer expert advice on airline alliances, frequent flyer programs, fare rules, and best routing options. Coordinate with internal teams and external suppliers to ensure smooth travel experiences. Deliver a high-touch service with discretion, empathy, and attention to detail. Manage time-sensitive requests and prioritize multiple clients needs efficiently. To manage and meet competing deadlines, while setting expectations with members and ensuring continued communication with them Provide quotes via our CRM system by email for the members Follow up with the members to see if they are ready for their adventure and answer any questions they may have To always act in the best interest of the member, ensuring their needs are met To fulfill requests in the most resourceful and intelligent way while following best practices Handle all member payments (if applicable) and arrange supplier payment through our finance team when required. Meet monthly KPI's on Sales, NPS and Efficiency. Have the ability to work on multiple requests and sourcing options from various suppliers according to the member's needs. Be flexible and adaptable to a change of priorities and complete requests within the given timeframe The role may require some evening and weekend shifts SKILLS AND EXPERIENCE Minimum 1-2 years of experience in travel, concierge, or lifestyle management services. Proven experience using Amadeus to quote and book flights and hotels; advanced knowledge of the system is a plus. Understanding of airline fare structures and ticketing, including additional services such as extra baggage and wheelchair assistance; knowledge of reissues and refund processes is a plus. Knowledge of hotel rate types, loyalty programs, and preferred partner programs. Excellent written and verbal communication skills in English (other languages are an advantage). High attention to detail and commitment to accuracy. Ability to work in a fast-paced, service-oriented environment. Strong organizational skills and ability to navigate and work efficiently across multiple systems and tools simultaneously. Flexible schedule, including occasional weekends or holidays depending on company needs. Additional qualifications A passion for working in a business that places members and customer service at their core as well as commercial success. A natural communicator who always takes the time to keep their colleagues informed and up to date and always considers the best way to tailor communication to different audiences Excellent English language skills, both written and spoken and any second language is always an advantage. Commitment to supporting the delivery of Ten's environmental, social and governance goals, and promoting policy adherence. Work location - We are hiring for both offices in Las Vegas & New York (100% on site job) Benefits Aside from regular Extended Health, Dental, Vision and Telehealth we have other benefits listed below: Employee Assistance and mental wellness resources Travel offers from a variety of sources that allow great discounts on hotels, cruises, and rental cars. These vary by location. 22 days of Paid Time Off your first year and maxing out at 32 days per year in your 4th year (based on a 40hr work week). 3 extra float days after 3 years of work. One month off, fully paid sabbatical every 5 years of work, in addition to your Paid Time Off days. Full catalogue of learning modules that cover a wide range of categories for personal and professional development Discount on Pet Insurance and a variety of other non-travel perks and discounts IATA card after 90 days which gives access to travel discounts Monetary loyalty rewards at 3yrs, 5yrs, and 10 years of service Working Holidays: Ability to work from any of our 23 global offices for a short period of time DE & I Statement Widespread acceptance for every person. We encourage diverse philosophies, cultures, and backgrounds. We praise diversity and are dedicated to creating an inclusive work environment for our employees. This idea ties the Ten teams together. Ten is honored to be an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law

**This is a Work Experience position available through Employ NV Youth Hub. All candidates will be considered after program eligibility is determined.** Company: The Shutter Store Customer Service Agent Program: WEX Business Services Rep: Paul Yu Number of Positions: 1 About Us: The Shutter Store is a leading provider of high-quality interior shutters, committed to delivering exceptional products and outstanding customer service. We're looking for a dedicated and detail-oriented Customer Service Agent to join our growing team. Job Summary: As a Customer Service Agent, you will play a key role in assisting customers via phone and email. You will help guide them through the ordering process, provide recommendations, and ensure order accuracy. This role requires learning the details of our products so you can confidently and clearly communicate with our customers. Key Responsibilities: Provide professional and friendly support to customers via phone and email Guide customers through the ordering process and offer product recommendations Confirm order details accurately and answer product-related inquiries Maintain up-to-date knowledge of our product line and ordering system Collaborate with team members to resolve customer concerns promptly Perform other customer service-related duties as assigned Requirements: High school diploma or equivalent Excellent verbal and written communication skills Strong attention to detail and organizational skills Basic computer literacy (email, data entry, navigating online systems) Willingness to learn product knowledge and company procedure A positive attitude and a customer-first mindset Must be able to work on-site (this is not a remote position) Preferred but Not Required: Previous experience in customer service, retail, or call center environment Interest or experience in home improvement or interior design

We're seeking individuals with vibrant personalities who love interacting with people. As a Ready Line, Return or Exit Booth Agent, you'll be a vital part of our team, acting as a Key Company Promoter and the face of our brand. Your energetic approach will create memorable customer experiences, ensuring they receive top-notch service from start to finish. As a Ready Line Agent, you will: Maintain a clean, organized, and presentable ready line area. Ensure all vehicles are meticulously cleaned, prepped, and ready for customer pick-up. Inspect vehicles for quality standards and promptly pull any that don't meet requirements, sending them for servicing. Facilitate vehicle exchanges, swaps, or upgrades based on customer requests to ensure a smooth transition. Confirm that an adequately completed checkout slip accompanies each vehicle. Assist customers in locating their rental vehicle, providing help with luggage when necessary. Support the efficient flow of vehicles by moving and parking cars within the facility as needed. As a Return Agent, you will: Provide a warm, friendly welcome to all returning customers with a positive and approachable demeanor. Conduct thorough inspections of returning vehicles, check for damage, record mileage, and verify fuel levels. Secure the vehicle keys from the customer and ensure all personal belongings and luggage are safely removed. Complete and submit the required paperwork to notify management of any mechanical damage or issues with the vehicle. Review the final rental contract with the customer, clearly explaining all charges and answering any questions they may have. As an Exit Booth Agent, you will: Ensure Accuracy: Pay close attention to detail by verifying the completion and correctness of customer rental agreements before finalizing checkouts. Engage with Customers: Greet customers with enthusiasm, professionalism, and a friendly attitude as they exit the facility. Organize Paperwork: Efficiently scan and manage all necessary documents, ensuring everything is neatly maintained for a smooth process. Obtain Signatures: Ensure all forms are correctly executed by obtaining the customer's signature on the checkout slip. Maintain a Professional Environment: Keep the exit booth clean and organized, both inside and out, reflecting the company's commitment to excellence. Enhance Customer Experience: Wish customers a safe journey and offer helpful information, such as directions or local landmarks, to enhance their travel experience. Requirements: Valid Driver's License Top-notch people skills Ability to troubleshoot with a smile Patience and understanding throughout the rental experience High School Diploma or equivalent We offer: Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus Company-paid Life Insurance Company paid AD&D Insurance Flexible spending account Parental leave Employee assistance program We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Europcar Mobility Group Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car , one of the main players in the car rental market in the US, with a "value for money" positioning. Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries. More info at: *******************************

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! Position Summary: The Box Office Agent is responsible for communicating information regarding the location, event, seating options, price structures, and other details to help guests select the best event ticket option. The incumbent will process ticket orders and collects payments. Essential Functions: * The Box Office Ticket Agent is responsible for communicating information regarding the location, event, seating options, price structures, and other details to help guests select the best event ticket option. The incumbent will process ticket orders and collects payments. * Follow cash handling and inventory procedures to ensure security of assets and inventory. * Greet customers with a positive and friendly demeanor. Assist guests by providing information, answering questions and processing requests. * Provides upselling opportunities to similar events in the genre by demonstrating a strong knowledge of upcoming events. * Contributes to the team dynamic by assisting coworkers, maintaining the facilities' cleanliness and helping to develop and maintain a positive work environment. * Resolve customer concerns by providing superior customer service, utilizing common practices for resolution and escalating to supervisor when needed. Required Qualifications: * A minimum education level of: High School Diploma or its equivalency * A minimum of 0-1 years of related work experience * Excellent customer service skills * Must be able to work independently and in a team setting * Good communication skills to effectively communicate with customers and co-workers * Basic Math skills * Must be responsible and professional * Effective decision-making skills * Demonstrated ability to work in a fast-paced environment * Available to work flexible hours, including nights and weekends Pay Scale: $16.00 - 18.00 Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Meet and greet customers with tickets. Provide assistance to passengers as requested or required. Monitors ticket counter & Self Service Check-in queue activity. Assist with the ticketing and boarding process, gates, and baggage service. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer experience necessary. 3. Previous Customer Service experience preferred 4. Must be 18 years of age or older. 5. Must have a working telephone number for contact. 6. Must have reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of situations, client representatives, employees and the public. 3. Ability to communicate clearly and concisely in verbal and written communication. 4. Must be able to read, write, understand and carry out instructions in English. 5. Must be able to stand/walk in terminal area throughout the scheduled shift. 6. Must be able to consistently push, pull and lift 50 to 70 lbs. 7. Must be able to carry oversized bags (ski bags, snow board bags, boot bags, etc.) 100 to 125 yards. 8. Must pass pre-employment and random drug tests. 9. Must complete a criminal background check. 10. Must meet necessary requirements to obtain a security sensitive identification badge. 11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Greet passengers, clients and airline personnel in a courteous and professional manner. 2. Reads and understands letters and numbers in order to accurately pre-screen passenger tickets and determine city destination/gate locations (International & Domestic destinations) from reference documents. 3. Provide general information to passengers, give directions and flight information. 4. Provide special services (courtesy chairs/bag carts) as required. 5. Direct large pieces of luggage, pets and other checked articles too large to be dispatched in the baggage handling system to oversize. 6. Summon the security supervisor and refer difficult or uncooperative passengers to security. 7. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 8. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner. 9. Attend meetings and inservices as required. 10. Utilize appropriate communications channels and maintain records, reports and files as required. 11. Must be in proper uniform or business attire as directed by company officials. 12. Identification badges must always be visible. 13. Adhere to company policies and procedures and participate in achievement of company objectives. 14. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 15. Perform other duties as requested.

Description Service Dispatcher Please note: This is a full-time, in person position located at our Las Vegas office - 1840 Stella Lake Street, Las Vegas, NV 89106 Hours are Mon-Fri 7:30AM-4PM / Dispatch Rotation - After hours and weekends. Pay Range: $18.00-$25.00 Full time Overview Hi-Tech Commercial Service is looking for a Service Dispatcher to join our team in Las Vegas, NV. Essential Responsibilities Establish courteous and professional relationships with all customers, vendors, manufacturers and co-workers. Demonstrate the ability to dispatch calls in an organized customer centered approach. Manages all calls and updates with our service partners and clients. Updates all actions regarding managed service calls routinely throughout the shift. Maintain up-to-date records of parts and job status on dispatch boards. Follows all company credit procedures for billing and COD calls. Follows all manufacturer authorization procedures prior to work being done To successfully perform this job an individual must be able to perform each essential job functions and other assigned duties that may be assigned in the course of work and business. Qualifications 1-2 years of customer service experience in a related field Knowledge of dispatch systems or logistics Demonstrates the ability to work as a team Outstanding organizational and multitasking skills Fast data entry Experience working with Microsoft Office programs Strong active listening and communication skills Completion of a satisfactory background check and drug screen is required. Must be at least 18 years of age. Benefits of Joining Our Team Medical, dental, and vision insurance coverage Optional short term disability coverage Company paid, long-term disability and life insurance coverage. Paid time off for vacations and holidays 401(k) Retirement plan with company match Competitive starting hourly rate Hi-Tech Commercial Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Responsibilities Sierra Medical Center is part of Northern Nevada Health System, a regional multi-facility system that has excelled at offering quality care to residents of the greater Truckee Meadows. Sierra Medical Center is a 170-bed acute care hospital offering services including 24/7 ER care, cardiology, oncology, labor and delivery, level II NICU, surgical and orthopedic services, and much more. Learn more at northernnevadahealth.com What we at Sierra Medical Center value: • Compassion: We treat everyone with kindness and warmth because we genuinely care about every patient, employee and physician like they are family. • Empathy: We put ourselves in our patient's shoes and deliver clinical care with a personalized touch. • Teamwork: We foster a caring and friendly work environment to bring the best possible outcomes in our patient's lives. • Quality: We strive to provide excellence in clinical care. • Ethics: We conduct our business with the highest ethical and moral standards. • Respect: We promise to honor the dignity, individuality and rights of everyone. • Service Excellence: We provide personalized and professional service that exceeds the expectations of those we serve. • Innovation: We continually invest in technology and process improvements to develop new and better ways of delivering clinical care Learn more at northernnevadahealth.com Job summary: Provides indirect patient care and assigned tasks in the department setting under the direct supervision of the Critical Care RN. Monitors cardiac rhythms via direct cardiac screen or telemetry monitors, notifies RN of any changes and ensures all ECG tracings are obtained from the central monitoring station during patient emergencies. Assists RN with patient care needs. Orders and restocks unit supplies, ensures all patient rooms are fully stocked daily and all procedure carts are restocked daily. Meets communication needs of the department. Transcribes physician orders from records with notation and signatures by nursing staff. Coordinates clerical functions and interacts with patient families. Prepares and compiles records in the department. Maintains regulatory body requirements, policies and procedures and participates in performance improvement activities. Job Duties/Responsibilities: Answers the telephone and intercom in a timely and polite manner. Takes message accurately and forwards information immediately. Treats patients and their families with respect and dignity. Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of patients and their families Performs all aspects of patient care in an environment that optimizes patient safety, infection control and reduces the likelihood of medical/health care errors Monitors ECG signals at the central monitoring station, notifies RN immediately about sysrhythmias to the primary or charge RN Benefits for full and part time employees: Challenging and rewarding work environment Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plans 401(K) with company match and discounted stock plan Tuition Reimbursement/Repayment Program Career development opportunities within UHS and its 300+ Subsidiaries! More information is available on our Benefits Guest Website: benefits.uhsguest.com If you would like to learn more about the position before applying, please contact Michelle Lopez-Reyes, Recruiter @ ******************************. About Universal Health Services: One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. *********** Qualifications High School graduate or equivalent. Current CNA certification in the state of Nevada. Current BLS certificate. Advanced cardiac rhythm competency within 6 months of hire Completion of Healthstream course AACN: Essentials of ECG & Dysrhythmia Monitoring within 6 months of hire EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Avoid and Report Recruitment Scams At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Job Description Riley Plumbing Heating & Air is a locally owned and operated company serving communities of the Carson Valley and surrounding areas for over twenty years. We provide steady year-round work, great compensation, and a vast array of development opportunities. We are striving to be an employer of choice and help our people build careers instead of just having a job. Join our fast-growing company & work with the best! We are looking for a Service Dispatcher to join our team! The candidate we are looking for must be an excellent communicator, have a positive attitude, and be self-motivated. Must be flexible, able to multi-task, and have the capacity to work calmly in a fast-paced environment. Work Hours: This position requires weekend availability. The standard schedule is Thursday to Monday, 7:30 AM - 4:30 PM, with a one-hour lunch break from 11:00 AM to 12:00 PM. Occasional overtime may be required. Pay Scale: Up to $25 per hour depending on experience Our Benefits: 50% employer-paid medical insurance for employee 50% employer-paid dental insurance for employee 50% employer-paid vision insurance for employee 6 Paid Holidays throughout the year Paid and Sick Time Off Position Summary: Maintain the service technicians' daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on-call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees, and company customers, including keeping customers appraised as to company schedule and requested lead times. Provide accounting with maintenance contract billing information. Prepare service invoices and timecards for processing. Required Qualifications: Advanced customer service skills Ability to multi-task 2 years related experience and/or training in customer service or dispatching Intermediate computer skills (proficiency with MS Word, Excel, Outlook) Geographical knowledge of service area or map reading skills Experience with Service Titan software is preferred Knowledge of the industry is recommended but not required High school diploma or general education degree (GED) Well-organized and ability to work independently Qualifications desired: Working knowledge of the HVAC industry 2+ years of HVAC dispatching experience 3+ years of dispatching experience Excellent verbal skills Professional phone skills Strong interpersonal skills Energetic personality

COMPANY BACKGROUND The Reno Aces, Triple-A affiliate of the Arizona Diamondbacks, are Northern Nevada's premier professional sports organization. As the smallest market in Triple-A Baseball, the Aces are deeply rooted in the local community, providing the highest level of Minor League Baseball in an intimate city setting. A two-time Pacific Coast League champion (2012 and 2022), the Aces boast excellence on and off the field while being supported by the best fan base in the country, achieving record highs in each of the last four seasons. COMPANY VALUES HOME means Nevada and the Reno Aces pride themselves on the values of Honesty, Opportunity, Memories, and Energy. We are looking to welcome talented individuals who share the organization's core values and are looking to explore professional growth opportunities in the sports industry. POSITION SUMMARY Ticket Agents are responsible for providing exceptional customer service while managing ticket sales and assisting with digital ticketing at Greater Nevada Field for Reno Aces games and Special Events. ESSENTIAL DUTIES Deliver outstanding customer service to fans, ensuring a positive experience Process ticket sales and payments in person and over the phone using the ProVenue ticketing system Assist fans with MyTickets digital accounts, troubleshoot mobile ticketing issues, and address customer questions promptly and professionally, both indoors and at entry lines. Maintain superior knowledge of services, facility layout, and policies to assist guests effectively Answer incoming calls to provide ticketing information and other general assistance Support the Ticket Office with system-related projects and general administrative tasks as needed Handle credit card transactions accurately and efficiently Other duties as assigned QUALIFICATIONS Outgoing, energetic, and proactive personality with a commitment to delivering outstanding customer service Intermediate knowledge of computer systems, mobile devices, and digital ticketing platforms Experience with processing payments Available to work 90% of all home games, nights, weekends, and some holidays Previous work in a Ticket Office and familiarity with ProVenue or Tickets.com platforms is a plus. Flexibility to work outdoors in varying weather conditions Completion of a satisfactory background check WORK ENVIRONMENT Work in fast-paced environment Minimal travel required Work in an indoor and outdoor setting PHYSICAL REQUIREMENTS Must be able to lift and carry up to 30 pounds Must be able to talk, listen, and speak clearly on the phone for several hours a day Stand and walk for extended periods of time, stoop, kneel and crouch We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Make a Difference in Healthcare: Join FreedomCare in Nevada! Are you passionate about helping others and building a rewarding career in healthcare? We're building a talent pool of strong customer service professionals for FreedomCare Nevada. We're searching for talented and motivated individuals interested in any of the following roles: HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one. Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them. Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations. Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for. Ideal Candidate Will Possess: Customer service skills: Candidates should have excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience. Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers. Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team. Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfully. Time management: Strong time management skills and being able to prioritize tasks. Must be able to meet and exceed expectations. Technology:Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking. Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process. These are hybrid positions that will require all employees to commute into our FreedomCare Nevada office 3 days per week. Our Nevada office is in Las Vegas right off of Flamingo! **Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities* Why Join Us? Impact Lives: You'll play a vital role in supporting individuals and their families in need. Growth opportunities: We offer a supportive environment for professional development and advancement. Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities. FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive. About our Company Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations. FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. Review all current available job opportunities here: Jobs - Freedom Care #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $18.00 and $22.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range$18-$22 USD

This position performs a variety of complex duties involved in the receipt of incoming phone calls, radio traffic, multiple alarm systems and dispatching and documenting calls for security environmental services, clinical engineering, maintenance, fire, resuscitation, hazardous materials spills, traumas, infant/child abduction, weather related emergencies and other emergency/life threatening responses. Under general supervision, performs a variety of duties involved in the operation of the emergency services systems and various communication devices to receive, screen, and take appropriate action on all emergency service calls including emergent and non-emergent calls from the public and internal staff requesting Security, fire, Law Enforcement and other services; determine nature and location of emergency; determine priority; dispatch as necessary and in accordance with established procedures; transfer calls to appropriate departments as necessary. In addition, this position monitors emergency system enunciators, security surveillance cameras, and various alarm systems and performs other related duties as required, which may include overflow telephone response after-hours. This position also coordinates and prepares written documentation as required for communications, verbal and electronic. Nature and Scope The Security Dispatchers keeps current on multiple alarm system computer operations and surveillance systems. Monitors and responds to code and alarm systems including fire, resuscitation, gas, elevator, video recorder alarms, silent alarms, and other related systems. This position monitors and responds to the integrated closed circuit television system and access control system. This requires detection, computer manipulation and input while simultaneously coordinating the response by appropriate staff (security, code teams, etc.). Staying current on software updates, alarm point inputs and system override procedures. Radio dispatch emergent and non-emergent traffic for Renown Health facilities, and various other special projects and locations. Telephonic contact with fire, law enforcement, and emergency agencies. Manage after-hours incoming calls from public concerning emergency situations, Receive, prioritize, and transmit a large volume of radio, and telephone transmissions, properly, rapidly, efficiently, and effectively. The critical systems and telephones must be monitored on a seven-day, twenty-four-hour basis: therefore Security Dispatchers are required to work all shifts, including holidays, weekends and overtime as required. All employees are subject to being called in and therefore must maintain a telephone number or have another mechanism available for contacting them. Missed time cannot be made up; attendance and punctuality are a must. Coordinates system-wide responses during emergencies/codes. Coordinates repair of all security related life safety systems. This position does not provide patient care. Disclaimer The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job. Minimum Qualifications Requirements - Required and/or Preferred Name Description Education: Must have working-level knowledge of the English language, including reading, writing, and speaking English. Experience: One-year previous dispatching experience with emergency life safety systems and working knowledge of radio communication equipment is preferred. License(s): None Certification(s): None Computer / Typing: Must possess the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Typing/Computer proficiency - basic knowledge/capability for typing and operation of dispatch center computers.

Mechanical Products Nevada has been solving complex HVAC and plumbing challenges since 1994. We deliver system-based solutions backed by trusted manufacturer relationships and a focus on performance, reliability, and innovation. Our team supports customers across Nevada and beyond-with expertise that goes beyond the spec sheet. At MPN, we think big and execute with precision. You'll work alongside industry pros who love a challenge, value collaboration, and never stop raising the bar. If you're ready to grow, lead, and make an impact, this is the place to do it. The Opportunity We are a fast-growing Nevada manufacturer's rep firm that represents commercial HVAC and Plumbing products. Along with our core business we have a Service Division and a Parts Division. We are seeking a strong Service Coordinator/Dispatcher responsible for coordinating, controlling, and directing activities of the service department and technicians. Must be detail and customer service oriented and have excellent organizational skills. Position requires a high level of correspondence with customers, technicians, supervisors, and the field. Must be able to work well with others in a fast-paced & high-volume environment. Responsibilities Coordinates service resources related to service operations. Schedule personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability. Generates Work Order Documents, dispatches technicians and notifies customers. Responsible for customer interaction Coordinates operations interaction with the Parts Department and Acquisition, as necessary Reviews project paperwork, complete calls, forwards project paperwork to Project Administrators Maintains customer satisfaction by investigating concerns, routing them to the assigned staff and responding to special requests. Logs service start-up and service work requirements in job tracking system. Responsible for generating and printing various assigned reports. Ability to work regularly and dependably. Ability to function in a team environment. Demonstrate ability to maintain a pleasant and cooperative temperament with internal and external customers. Other duties as assigned. The Required Profile Associates Degree in Business or related field and 1 year working in a call center environment experience; or 3 years combination of education or experience. Strong PC skills in Microsoft Word, Excel, PowerPoint, and Outlook. HVAC, Mechanical Contracting, Engineering or Construction industry experience a plus Other Skills/Abilities Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks. Environmental Requirements Will be required to work in an office environment and possibly, occasionally in the field. Physical Demands While performing the duties of this job, the employee is regularly required to use hands to operate the computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship. Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.