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Customer service agent jobs in New Hampshire

- 614 jobs
  • Customer Service Specialist

    The Nagler Group 4.2company rating

    Customer service agent job in Lebanon, NH

    Get Your Foot in the Door! Customer Service Rep Opportunity Lebanon, NH | Temp-to-Hire | $25-$30/hour Your Next Career Move Starts Here! Looking for more than just a job? We're offering a temp-to-hire opportunity that could become your long-term career home! Join a dynamic team where your customer service skills will shine and your potential for permanent placement is real. Why You'll Love This Role 💼 Competitive Pay: $25-$30/hour - because great service deserves great compensation! 🚀 Temp-to-Hire: Prove yourself and transition to a permanent position with full benefits 📍 Great Location: Lebanon, NH - convenient and accessible 🌟 Growth Potential: Start as a temp, stay as a valued team member What You'll Do Provide exceptional customer service through phone, email, and chat Resolve customer inquiries and concerns with professionalism and empathy Process orders, returns, and account updates accurately Build positive relationships with customers and exceed their expectations Collaborate with team members to ensure seamless customer experiences Maintain detailed records in company systems What We're Looking For Previous customer service experience (3+ years preferred) Excellent communication skills and friendly, professional demeanor Problem-solving mindset with ability to think on your feet Strong computer skills and ability to learn new systems quickly Reliable, punctual, and team-oriented attitude High school diploma or equivalent Ready to Start Your Journey? Don't miss this chance to join a great team with real potential for permanent employment! Send your resume TODAY to Jeannie at *********************** Equal Opportunity Employer - All qualified applicants encouraged to apply!
    $25-30 hourly 1d ago
  • Financial Customer Associate - Merrimack

    Fidelity Investments 4.6company rating

    Customer service agent job in Manchester, NH

    Do you genuinely enjoy making a difference in the lives of others? If you answered "yes" and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Merrimack site. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences. Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans. In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching. Rewards & Recognition: Your achievements will be celebrated as you progress through the program. This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role. The Skills You Bring Ability to establish rapport and relationships through effective communication Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers. Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.) Proficiency in navigating and troubleshooting basic technology issues or systems. Handle a variety of situations and conversations driving towards a resolution suitable for all Self-motivated teammate with strong social skills who brings energy and passion to the team Minimum 1 year of customer service experience High School diploma or GED required The Value You Deliver A passion for helping people Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Provide outstanding customer service and communication via voice or digital channels Note: Fidelity is not providing immigration sponsorship for this position Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed) Shifts and Hours: Monday - Friday. Training hours are 8:30am - 5:00pm EST and post training must be able to work an 8hr shift between the hours of 10am - Midnight EST Certifications: Category: Customer Service Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
    $31k-50k yearly est. 8h ago
  • Costco Free Sample Representative

    CDS (Club Demonstration Services 3.9company rating

    Customer service agent job in Nashua, NH

    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. Additionally, you will provide support to management as needed. We're especially looking for team members who are available to work weekends, when customer engagement is at its peak! In this position, you'll: Drive sales by engaging customers and bringing brands to life through live events and product sampling. Work on weekends (Friday, Saturday, Sunday), when stores are busiest and your impact is greatest. What we offer: Competitive wages: $ 16.00 per hour Growth opportunities - We promote from within No experience needed - we provide full training and team support Weekend shifts on Friday, Saturday, Sunday Customizable benefits including medical, dental, vision, life insurance, wellness programs, and discounts through Associate Perks Now, about you: Are friendly, enthusiastic, and comfortable interacting with customers and store management Are 18 years or older Available to work 2+ shifts per weekend, Friday through Sunday. Available to work minimum 3 weekends per month. Can lift up to 50 lbs. and stand for up to 6 hours Are comfortable preparing, cooking, and cleaning work areas and equipment Have reliable transportation Demonstrate excellent customer service and teamwork Are a motivated self-starter who works well independently and with others Always put safety first in a retail environment If you're ready to make weekends work for you, we can't wait to meet you. Apply now and start making a difference where it matters most!
    $16 hourly 4d ago
  • Entry Level Vehicle Service Specialist

    Valvoline Instant Oil Change 4.2company rating

    Customer service agent job in Tilton, NH

    Text henleyjobs to 23000 to start your application today! Message and data rates may apply. Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a part-time job with flexible hours, or a full-time career with excellent advancement opportunities, Henley Enterprises, Inc, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed. We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self-made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high-school grad, a well-seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle. THE TOOLS WE'LL PROVIDE TO YOU Paid on-the-job training No late evenings - Most locations close by 7pm Competitive pay set at $20.25 per hour Now offering Earned Wage Access through DailyPay! Promoting from within - 95% of upper-level management started out in an entry-level position Safety Shoes, Uniforms & Personal Protective Equipment (PPE) Tuition Reimbursement Employee Discount - 50% off most services for up to 2 vehicles Medical, Dental, Vision, and 401(k) Savings plan Terms and conditions may apply and benefits may differ depending on location Responsibilities Provide exceptional customer service and address any concerns or questions. Perform oil changes, filter replacements, and lubrication services for vehicles. Inspect vehicles for any potential issues or areas that require attention. Conduct basic maintenance tasks such as tire rotations and fluid level checks. Basic computer knowledge/aptitude Keep track of inventory and ensure all supplies are readily available. Maintain a clean and organized work environment. Follow safety protocols and guidelines to ensure a safe working environment. Requirements Attention to detail and ability to follow instructions. Excellent problem-solving skills Strong customer service and communication skills Ability to work in a fast-paced environment and handle multiple tasks. Able to learn and follow the VIOC SuperPro process for all services. Achieve SuperPro certification. Must have reliable transportation. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the job Inspecting and replacing car lights and wipers. Check fluid levels and add fluids to vehicle when necessary. Inspect/replace engine air filter and cabin air filter. Add oil to engine in the proper amount based on specifications of vehicle make/model. Able to remove/rotate/lift/reinstall tires for tire rotation service. Lubricate necessary components of the chassis/driveline. Perform additional services on cooling systems and transmissions. Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly. Able to move from bay to bay to perform services on multiple vehicles. Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication) Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk. Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle. Able to move/transport items up to approximately 50 pounds. Able to work with tools to perform duties in tight sometimes hard to reach areas. Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order. Environment In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions. In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals. In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation. In this position you will be required to function in narrow aisles or passageways such as catwalks. The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job. Henley Enterprises, Inc. and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law. We participate in the E-Verify program. #
    $20.3 hourly 8h ago
  • Customer Support Representative

    IAPP 3.9company rating

    Customer service agent job in Portsmouth, NH

    The Customer Support Representative serves as a primary point of contact for members of the IAPP by answering customer inquiries via email and phone, as well as initiating membership renewal and/or inquiry follow-up calls or correspondence to customers and members as needed. Essential Duties and Responsibilities Ensure customer service excellence and consistency Assist Membership & Customer Support team with administrative tasks Respond to membership inquiries by phone and email utilizing knowledge of various the IAPP membership levels, membership benefits, products, events, and professional certifications Comprehension of/proficiency in other technologies as relates to answering member and customer inquiries, and updating customer information as necessary May be asked to serve as a specialist in a particular product line of the IAPP Additional Duties Additional duties as assigned Minimum Qualifications Education and/or Experience High school diploma or GED; and up to one year related experience and/or training; or equivalent combination of education and experience. Proficient in Microsoft Office suite English fluency required Work Environment At the IAPP, we value in-person connections fueled by fun, excellence, and communication. To align with this value, we have a hybrid work environment that allows for two remote days and three days in our Portsmouth, NH office. About the IAPP The IAPP is the largest and most comprehensive global information privacy community and resource. Founded in 2000, the IAPP is a not-for-profit organization that helps define, promote and improve the privacy profession. More information about the IAPP is available at iapp.org. What We Offer Working at the IAPP is an opportunity like no other. In addition to a competitive compensation package including base salary, bonus and a full range of benefits, the IAPP offers a creative, supportive and flexible environment. Other perks include casual dress, a dog-friendly office, summer hours, and sabbaticals after seven years of service. We work in a “get-stuff-done” culture that values respect, personal and professional growth, and an entrepreneurial attitude. We have been named to Business NH Magazine 's Hall of Fame for “Best Small Companies to Work for in NH.” Want to be part of our dynamic and rapidly growing organization? View more information about all of our open positions on our website: iapp.org/careers.
    $40k-50k yearly est. 38d ago
  • Customer Service Coordinator

    Geophysical Survey Systems Inc. 4.1company rating

    Customer service agent job in Nashua, NH

    Job DescriptionSalary: The Customer Service Coordinator is responsible for ensuring that the customers experience is smooth, accurate, enjoyable and effortless. This person is part of the team that will process customer requests involving new parts/equipment as well as coordinating repairs and help move them efficiently through the process. Close communication with both the Sales and Service departments, as well as customers, will be essential to properly perform this position. Duties will include: entering sales orders from either quotations or purchase orders, quoting freight, verifying completeness and accuracy of all order information, issuing RMA numbers, providing clear return instructions, communicating order/RMA status, confirming payment & return shipping details, creating and forwarding shipment documents/labels and ensuring all necessary documents are recorded as required. In summary, this position plans, schedules, and coordinates the efficient distribution of GSSI product sales, service and shipments to customer locations. This is a full-time, in-office position based out of GSSIs Nashua, NH headquarters. Primary Responsibilities: Interacts with and quickly responds to customer requests, quotes, purchases, order status, etc. Daily communication with customers, via phone, email, chat and text/IM messages Ensures all order details are properly gathered and documented, including company name, address, terms, payments, quotes, delivery dates, ship method, part #/unit #, etc. Maintains customer details in the CRM database Supports other customer facing employees as needed. Generates required shipping documentation for all shipments leaving GSSI, domestic and international Works closely with the Packer / Shipper and all of Operations to coordinate shipments Process requests for equipment returns and issues RMA numbers Maintains GSSIs Automated Export Systems (AES) account Maintains certification for class 9 dangerous goods shipping and handling (batteries) Follows up with manufacturing or inventory for open requests Perform final review of all details for accuracy and completeness prior to shipment Support projects and help implement system changes and improvements Other related duties as assigned by the Customer Service Manager Requirements: Associates degree preferred or equivalent experience 1-3 years experience in a customer service environment; order entry experience preferred Communicate in a positive and friendly manner and able to articulate precise written and verbal instructions for customers Must be a highly motivated team player with an ability to organize and prioritize multiple tasks Must have excellent phone skills to handle inbound phone calls and make outbound phone calls Must be detail oriented, accurate and have excellent follow-up and multitasking skills. Must be proficient in computer use, with strong working knowledge of Microsoft Office Software Experience with CRM is helpful Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use fine motor skills. The employee is frequently required to stand, walk, sit and reach. The employee is occasionally required to bend, kneel, squat, and lift. The employee must occasionally lift or carry a maximum of 25 lbs.
    $38k-48k yearly est. 6d ago
  • Cashier/Store CSR

    Sandri Energy, LLC 3.9company rating

    Customer service agent job in Winchester, NH

    ?? Now Hiring! Part-Time Cashier Sandri Hinsdale Store ?? ?? Schedule: 12:00 PM 8:00 PM (34 days/week) plus Saturdays 5:30 AM 1:30 PM Looking for a part-time role where you can stay busy, help people, and be part of a locally-owned company with real growth potential? Join the team at Sandris Hinsdale store! Were hiring a Cashier who can work with a smile, stay organized, and handle the physical pace of a busy convenience store. ?? Who We Are: Sandri is a family-owned chain of convenience stores with 18 locations across Western Massachusetts, New Hampshire, and Vermont. We pride ourselves on maintaining clean, safe, and welcoming stores where both customers and employees feel appreciated. ?? What Youll Be Doing: Customer Service & Sales: Greet customers, process transactions accurately, handle lottery sales, and check IDs for alcohol and tobacco purchases. Keep It Clean: Clean restrooms, sweep/mop floors, wipe counters and pumps, empty trash, and maintain a clean and safe environment inside and outside the store. Stock & Restock: Refill shelves and coolers, rotate products, and check in deliveries. Stay Alert: Monitor customer needs and follow all safety and security procedures. ?? Physical Requirements: This role is active and on your feet! You must be able to: Stand and walk for extended periods (up to 8 hours). Lift, carry, and move products and supplies up to 40 lbs. Bend, reach, kneel, and climb step stools or ladders as needed. Perform cleaning tasks using mops, brooms, and cleaning agents. Work in coolers and freezers during restocking (brief periods). ?? Who Were Looking For: Dependable: Shows up on time, every time. Friendly & Attentive: Loves helping people and keeping things running smoothly. Detail-Oriented: Can manage transactions and balances accurately. Responsible: Follows rules for ID checks and safe practices. Hard-Working: Takes pride in a clean, organized, and well-stocked store. ?? Perks of Working at Sandri: ?? Uniforms Provided ? Paid Time Off & Vacation (for full-time team members) ?? Growth Opportunities We love to promote from within! Apply today and bring your energy to a company that values its people! Compensation details: 13-14.5 Hourly Wage PIefb8ad2e2876-31181-37297868 RequiredPreferredJob Industries Other
    $28k-35k yearly est. 2d ago
  • Customer Service Advisor - Salem

    Scrub-A-Dub Auto Wash Centers

    Customer service agent job in Salem, NH

    Full-time, Part-time Description Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us. Responsibilities and Duties: Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service! Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash. Requirements Qualifications and Skills: The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business. The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales Good verbal & written communication skills preferred Basic computer skills to enter customer information as needed into our database Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate Grit - you'll be working outside in the cold and the heat Benefits: Employees average $18-22 per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include: Average wage of $18-22 per hour, with wages and performance based bonus included Health Insurance option for full time employees 401K Retirement plan with 3% employer match Free carwashes for your personal vehicle Growth potential at a fast growing company
    $18-22 hourly 60d+ ago
  • Customer Relations Specialist

    Pica Manufacturing Solutions

    Customer service agent job in Derry, NH

    Job Description Position Overview: At PICA, we believe in building strong, lasting relationships with our customers. As a Customer Relations Specialist, you'll be the bridge between our clients and our global teams, ensuring smooth communication and a positive customer experience. You'll handle inquiries, orders, and customer concerns with a focus on delivering excellence. In this role, you'll also help streamline operations between our U.S. and China teams, playing a key part in the order fulfillment process. Key Responsibilities: Act as the primary point of contact for our customers, answering questions and providing timely support. Process new orders and adjust existing orders with precision and care. Provide customers with updates on delivery schedules and ensure they're informed every step of the way. Collaborate closely with our team in PICA China to ensure timely delivery and resolve any logistical challenges. Work to resolve any customer complaints with a problem-solving mindset, ensuring a satisfying outcome. Report on customer satisfaction trends and offer insights to management for continuous improvement. Assist in managing inventory to ensure product availability aligns with customer needs. Participate in a dynamic, office-based role with occasional travel opportunities (5-20%). What We're Looking For: Excellent verbal and written communication skills, with the ability to engage customers effectively. Active listening skills and a customer-first mindset. Proficiency in Microsoft Office and Sage, with strong organizational and multitasking abilities. A proactive approach to problem-solving and resolving conflicts. Team-oriented and excited about working in a fast-paced, collaborative environment. Benefits: We believe in taking care of our team members as well as we take care of our customers. When you join us, you'll enjoy a comprehensive benefits package, including: Healthcare & Dental: Stay healthy with our top-tier healthcare and dental plans. 401(k) Plan: Invest in your future with our comprehensive 401(k) plan. Paid Time Off: Enjoy paid holidays, along with flexible vacation and sick time to balance work and life. Company Culture: Participate in our holiday parties and outings - we believe in celebrating success together! Powered by JazzHR sCmeIDesdE
    $33k-52k yearly est. 23d ago
  • Airline Passenger Service Agents MHT, $18/hr paid weekly

    Trego Dugan Aviation of Grand Island Inc. 4.0company rating

    Customer service agent job in Manchester, NH

    This is a part-time position, that will require full-time hours during the training process. Selected applicants must be able to travel outside of the state for paid training for a minimum two weeks. All travel and training is paid for. Starting wage $18.00 per hour General Purpose of Job (s): Passenger Service Agent This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations and commissary duties as required. Essential Duties and Responsibilities: The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude. Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats. Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate. Ensures FAA, Airline, and airport regulations are followed. Enforces safety/security measures and protects sensitive zones. Assists Customers with special needs, i.e., Customers who need assistance in boarding. Ad hoc assignments as requested by the Lead or Supervisor Completing sales reports Excellent communication skills Able to read and write English, bilingual skills a plus. Ability to work efficiently under time constraints. Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays. Must be well groomed. Other duties as assigned. Competency/Behavioral Requirements: Be pleasant with others on the job and display a good-natured, cooperative attitude. Be reliable, responsible, and dependable, and fulfill obligations. Attention to Detail Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations. Accept criticism and deal calmly and effectively with high-stress situations, be open to change (positive or negative), and to considerable variety in the workplace. Willingness to take on responsibilities and challenges. Be sensitive to others' needs and feelings and be understanding and helpful on the job. Abiding to TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done. Physical Demands: Must be able to carry a 70-pound suitcase from the floor to 18 inches and carry a 70-pound suitcase in front of you with both hands for up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. Work Environment: Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered. Other Requirements and Qualifications: Education: High School diploma or equivalent Experience: Minimum two (2) years Customer Service experience or the equivalent in related training and/or experience Knowledge: Possess basic computer skills with the ability to type 25 wpm Must be at least 18 years old. Must pass a ten (10) year background check and pre-employment drug test. Must have authorization to work in the U.S. as defined in the Immigrations Act of 1986 Attend and successfully complete required training. Read and write English. MUST be able to work a flexible schedule including nights, weekends and holidays.
    $18 hourly Auto-Apply 60d+ ago
  • Call Center Bank Specialist

    New Hampshire Mutual Bancorp

    Customer service agent job in Keene, NH

    Savings Bank of Walpole (SBW) affiliated Company: New Hampshire Mutual Bancorp (NHMB) Title: CRC Specialist-1 Position Details: Full Time, 40 hours per week within one of the below selected schedules: Monday-Wednesday, 7:30AM-5:30PM Thursday-Friday, 7:30AM-6:00PM Saturday, 8:00AM-2:00PM (rotational weekends) -OR- Tuesday-Friday, 8:00AM-5:30PM Saturday, 8:00AM-2:00PM Hourly Pay Range: $20.64-$24.00 *Based on level of experience We have an exciting opportunity for a Call Center Bank Specialist (CRC Specialist) to join our call center banking team. The successful applicant will have strong attention to detail, be able to multi-task in a fast-paced environment and enjoy building relationships. In this role, you will work closely with our internal and external customers providing best-in-class customer service. Hybrid working capabilities available! NHMB offers a competitive salary along with a comprehensive benefit package including medical, dental, vision, generous retirement savings plan, paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team! Hourly pay negotiable based on level of experience CRC Specialist: $20.64 - $24.00 DESIRED EXPERIENCE 1 to 3 years related banking and customer service support experience preferred Ability to communicate professionally using various communication channels including telephone, email and online chat Ability to listen, receive and understand messages conveyed by others and to speak clearly and succinctly Must be service focused and demonstrate the ability to maintain ongoing customer relationships Ability to maintain composure in challenging interpersonal situations Ability to learn quickly and apply an analytical thought process for problem solving Exceptional communication skills Requires strong personal computer skills, including working knowledge of Microsoft Office products with strong attention to detail in spelling, grammar and email etiquette PRIMARY RESPONSIBILITIES Serves as a professional representative of NHMB affiliates, Meredith Village Savings Bank, Merrimack County Savings Bank and Savings Bank of Walpole, through all customer interactions, including telephone, email and online chat Responsible for identifying customer needs, clarifying information, answering questions and processing requests Ensures customer satisfaction by delivering excellent account and service support to customers by placing appropriate emphasis on first call resolution and speed of response We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve! We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you! We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities. Position Details: Full Time, 40 hours per week within one of the below selected schedules: Monday-Wednesday, 7:30AM-5:30PM Thursday-Friday, 7:30AM-6:00PM Saturday, 8:00AM-2:00PM (rotational weekends) -OR- Tuesday-Friday, 8:00AM-5:30PM Saturday, 8:00AM-2:00PM Hourly Pay Range: $20.64-$24.00 *Based on level of experience
    $20.6-24 hourly Auto-Apply 60d+ ago
  • Service Dispatcher

    Dead River Company 4.8company rating

    Customer service agent job in Manchester, NH

    Join Our Team - Find Your Future! At Dead River Company, we deliver energy and peace of mind to customers throughout Northern New England and a commitment to our core values of integrity, caring and excellence. Thanks to our dedicated employees, we are one of the largest privately held heating fuel distributors. Come be a part of a dynamic team and FIND YOUR FUTURE!! Highly Competitive Compensation and Industry Leading Benefits- Paid weekly! Health Insurance - Premiums as low as 5$ for full time employees! Dental insurance and Vision Insurance Company Provided Life insurance, Short-term and Long-Term Disability 401(k) plan with company match Paid time off and 10 paid holidays Tuition assistance for employees and scholarships available for employees' children Discounts on our products and services Opportunities for growth throughout our footprint at Several Locations in MA, ME, NH, NY and VT! Ideal Candidate will have: A focus on Safety! Have strong communication and interpersonal skills Planning and scheduling skills The ability to work in a team environment within and between departments Analytical skills Technology/computer skills The ability to hold others accountable A commitment to exceptional customer relations Dependability Accuracy, organization, and attention to detail The ability to work in a dynamic environment without distraction Flexibility to work seasonal overtime
    $32k-38k yearly est. 52d ago
  • Welcome Center Representative

    The Granite YMCA

    Customer service agent job in Manchester, NH

    Part-time Description The YMCA of Downtown Manchester is looking for an energetic, outgoing customer service driven individual to join our Welcome Center Team. Our membership team creates positive relationships with individuals and families, shares information about our Y programs and helps prospective new members learn the benefits of the Y! Qualifications: The candidate must also enjoy working in a fast paced environment while paying close attention to detail and dependable. Must have excellent customer service skills and the ability to be the front face of the YMCA. Shifts: Two evenings per week, 5:00 - 9:15p Saturdays 6:45a - 12:30p and 12:00p - 4:15p Benefits/Perks: Flexible hours and team environment Leadership development and paid training Staff receive a free Y membership Retirement plans available (for 18 +) Paid time off UNH Manchester, SNHU & Granite State College tuition discounts Up to %50 discount on programs and childcare Salary Description $13.50-$15.00 hourly
    $13.5-15 hourly 60d+ ago
  • Automotive Service Dispatcher

    Bill Dube Ford Toyota

    Customer service agent job in Dover, NH

    Bill Dube was founded in December 1975. Our founder, Bill Dube, envisioned the dynamic growth and progress experienced by our community. In 1992, his daughter Debbie Dube Reed, became President of the company. Bill's ethical business practices and sense of community leadership are carried on by Debbie , and work hand-in-hand in building the success and progress which we are experiencing now. What We're Looking For We are looking for dedicated Automotive Service Dispatcher to help grow our booming Service Department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. Candidates should have past experience in Service Department's, Independent, or Dealership setting. What We Offer Highly productive shop Heated shop Shop equipped with the newest technology and equipment Clean and professional work environment 401K with match Full medical and dental insurance Employee purchase plans Life insurance Paid vacation and holidays Responsibilities Greets customers promptly Obtains customer and vehicle information Clearly reports all vehicle symptoms as described by the customer Determines and recommends needed maintenance base on age, mileage, and vehicle history Prepares complete and accurate estimate of cost for labor and parts Establishes follow-up time Monitors the progress of each vehicle throughout the day, updating customers frequently Verifies that final invoice reconciles with work performed on the repair order Explains all completed work and charges to customers Assists in Maintaining clean work environment for our clientele Qualifications Minimum 1 year experience in a Service Department, Independent, or Dealership setting Ability to work hard with limited supervision Must be able to manage in a fast-paced work environment Knowledge of automobiles Positive attitude High volume mentality Must be wiling to work on Saturday Set five day work schedule with one day off during week as well as Sunday Must be able to pass pre-employment screens (Background & Drugs) Bill Dube Ford Toyota is an equal opportunity employer and prohibits discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $33k-41k yearly est. Auto-Apply 60d+ ago
  • Food Service Call Center Operator | Per Diem

    Concord Hospital 4.6company rating

    Customer service agent job in Concord, NH

    In a call center environment, processes inpatient meals, diet orders, special services, consults, transfers, and nourishments to meet specific patient needs within their physician prescribed menu. Education Some additional training beyond high school, but less than an Associates Degree. Certification, Registration & Licensure None required. Experience Three months experience in an office, food service or hospitality related setting; and computer experience in a Windows environment required. Strong communication skills and the ability to use an automated call distribution system highly preferred. Responsibilities Processes patient meal orders, diet orders, special services, consults, transfers, nourishments and requisitions. Provides customer service to patients. Answers incoming phone calls. Delivers patient nourishments. Actively attends departmental meetings. Performs other duties as assigned. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. While performing the duties of this job, the employee is regularly required to do fine motor, do repetitive motion, hear, sit, and speak. The employee is frequently required to bend, reach, and walk. The employee is occasionally required to climb, smell, squat, stand, and taste. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is occasionally exposed to airborne pathogens, bloodborne pathogens, bodily fluids, nonweather related heat or cold, and slippery surfaces. The noise level in the work environment is usually moderate.
    $27k-43k yearly est. Auto-Apply 60d+ ago
  • Ticketing Agent - Ski Resort

    Tenney Resort & Recreation LLC 4.2company rating

    Customer service agent job in Plymouth, NH

    Job Description Join the Crew That Keeps Tenney Moving - Ticket Agent Tenney Mountain Resort is a family-owned, revitalized ski destination in the heart of New Hampshire. Since our trails were first carved in 1959, Tenney has been known for its old-school charm, 1,650 feet of vertical, and authentic New England ski culture. After a historic comeback season in 2022-2023, our momentum is only growing. We're re-energizing Tenney from the summit to the base-upgrading lifts, improving snowmaking, and building a team that's passionate about mountain life. Your Day on the Mountain (Key Responsibilities) Ticket Agents ensure courteous service, while helping guests with their individual needs. Agents work efficiently to conduct ticket sales transactions but are also responsive to positively answering or directing guest's questions and/or concerns. Ability to handle cash and credit card transactions efficiently. Your Ticket to Ride (Position Requirements) A professional and friendly personality is essential to this important service role. The right candidate will be able to maintain a pleasant, responsive, helpful and knowledgeable attitude while juggling many demands. Excellent listening/communication skills are necessary as is an ability to accurately perform basic math. Previous customer service experience, including cash handling, and general computer knowledge is required. Timely and reliable attendance is absolutely essential. Must be available to work weekdays, weekends and holidays. The Perks of the Peak (What You Get) Competitive pay Ski where you work - **mountain access included! ** Work with a tight-knit crew in a growing, revitalized resort Tenney Resort & Recreation LLC is proud to be an equal opportunity employer. We do not discriminate based upon race, color, national origin, religion, sex, pregnancy, age, disability, genetic information, sexual orientation, gender identity, veteran or military status, or any other applicable characteristic protected by law.
    $26k-31k yearly est. 13d ago
  • Cashier/Store CSR

    Sandri Energy, LLC 3.9company rating

    Customer service agent job in Hinsdale, NH

    ?? Now Hiring! Part-Time Cashier Sandri Hinsdale Store ?? ?? Schedule: 12:00 PM 8:00 PM (34 days/week) plus Saturdays 5:30 AM 1:30 PM Looking for a part-time role where you can stay busy, help people, and be part of a locally-owned company with real growth potential? Join the team at Sandris Hinsdale store! Were hiring a Cashier who can work with a smile, stay organized, and handle the physical pace of a busy convenience store. ?? Who We Are: Sandri is a family-owned chain of convenience stores with 18 locations across Western Massachusetts, New Hampshire, and Vermont. We pride ourselves on maintaining clean, safe, and welcoming stores where both customers and employees feel appreciated. ?? What Youll Be Doing: Customer Service & Sales: Greet customers, process transactions accurately, handle lottery sales, and check IDs for alcohol and tobacco purchases. Keep It Clean: Clean restrooms, sweep/mop floors, wipe counters and pumps, empty trash, and maintain a clean and safe environment inside and outside the store. Stock & Restock: Refill shelves and coolers, rotate products, and check in deliveries. Stay Alert: Monitor customer needs and follow all safety and security procedures. ?? Physical Requirements: This role is active and on your feet! You must be able to: Stand and walk for extended periods (up to 8 hours). Lift, carry, and move products and supplies up to 40 lbs. Bend, reach, kneel, and climb step stools or ladders as needed. Perform cleaning tasks using mops, brooms, and cleaning agents. Work in coolers and freezers during restocking (brief periods). ?? Who Were Looking For: Dependable: Shows up on time, every time. Friendly & Attentive: Loves helping people and keeping things running smoothly. Detail-Oriented: Can manage transactions and balances accurately. Responsible: Follows rules for ID checks and safe practices. Hard-Working: Takes pride in a clean, organized, and well-stocked store. ?? Perks of Working at Sandri: ?? Uniforms Provided ? Paid Time Off & Vacation (for full-time team members) ?? Growth Opportunities We love to promote from within! Apply today and bring your energy to a company that values its people! Compensation details: 13-14.5 Hourly Wage PIefb8ad2e2876-31181-37297868
    $28k-35k yearly est. 8d ago
  • Airline Passenger Service Agents MHT, $18/hr paid weekly

    Trego Dugan Aviation of Grand Island Inc. 4.0company rating

    Customer service agent job in Manchester, NH

    Job Description This is a part-time position, that will require full-time hours during the training process. Selected applicants must be able to travel outside of the state for paid training for a minimum two weeks. All travel and training is paid for. Starting wage $18.00 per hour General Purpose of Job (s): Passenger Service Agent This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations and commissary duties as required. Essential Duties and Responsibilities: The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude. Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats. Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate. Ensures FAA, Airline, and airport regulations are followed. Enforces safety/security measures and protects sensitive zones. Assists Customers with special needs, i.e., Customers who need assistance in boarding. Ad hoc assignments as requested by the Lead or Supervisor Completing sales reports Excellent communication skills Able to read and write English, bilingual skills a plus. Ability to work efficiently under time constraints. Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays. Must be well groomed. Other duties as assigned. Competency/Behavioral Requirements: Be pleasant with others on the job and display a good-natured, cooperative attitude. Be reliable, responsible, and dependable, and fulfill obligations. Attention to Detail Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations. Accept criticism and deal calmly and effectively with high-stress situations, be open to change (positive or negative), and to considerable variety in the workplace. Willingness to take on responsibilities and challenges. Be sensitive to others' needs and feelings and be understanding and helpful on the job. Abiding to TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done. Physical Demands: Must be able to carry a 70-pound suitcase from the floor to 18 inches and carry a 70-pound suitcase in front of you with both hands for up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. Work Environment: Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered. Other Requirements and Qualifications: Education: High School diploma or equivalent Experience: Minimum two (2) years Customer Service experience or the equivalent in related training and/or experience Knowledge: Possess basic computer skills with the ability to type 25 wpm Must be at least 18 years old. Must pass a ten (10) year background check and pre-employment drug test. Must have authorization to work in the U.S. as defined in the Immigrations Act of 1986 Attend and successfully complete required training. Read and write English. MUST be able to work a flexible schedule including nights, weekends and holidays.
    $18 hourly 26d ago
  • Lead Service Dispatcher

    Dead River Company 4.8company rating

    Customer service agent job in Bristol, NH

    Join Our Team - Find Your Future! This position plays a key role in service dispatching, billing, inventory, payroll, accounts payable and productivity to ensure a high level of customer satisfaction and an efficient, profitable department. Frequent communication with the Service Manager is essential to discuss and preplan upcoming and ongoing schedules for a successful service department. Serves as a Dead River Company trusted advisor by adhering to our Brand Promise, Guarantees and Pledges and our Co-Worker Guarantees and Pledges. Essential Functions: Coordinates the handling of incoming service related calls from customers. Ensures the timely and accurate input of customer information into the computer system. Assists with the resolution of more complex customer service issues. Plans, schedules and coordinates the efficient assignment of service technicians for tune-ups, repairs, and installations. Monitors and ensures timely input to the computer system of parts and labor information needed to generate an invoice for service work performed. Reconciles billable and non-billable time for service technicians. Administers the service contract program including setting up new contracts, renewing and terminating contracts, and scheduling annual contract maintenance work. Oversees the control of inventory replacement by ensuring accurate recording of parts used and the efficient use of the parts replacement system. Monitors and ensures compliance with the company gas check program by contacting customers, explaining the program, and scheduling technicians. Occasionally inputs gas check information into the computer system. Ensures that dispatchers are trained and cross-trained on various administrative procedures, coordinates and delegates the duties of the service department and schedules and approves employee hours. Ensures the timely and accurate coding and processing of service department accounts payable in accordance with company policy. Monitors progress and goal achievement in the LP tank requalification program. Highly Competitive Compensation and Industry Leading Benefits- Paid weekly! Health Insurance - Premiums as low as $6 for full time employees! Dental insurance and Vision Insurance Company Provided Life insurance, Short-term and Long-Term disability 401(k) plan with company match Paid time off and paid holidays Tuition assistance for employees and scholarships available for employees' children Discounts on our products and services Opportunities for growth throughout our footprint. Other Tasks Performs other work-related duties as assigned. Experience: Previous supervisory experience and a knowledge of energy products, equipment and basic service is beneficial. Other Attributes: Good communication and listening skill Planning and scheduling skills Desire to lead (assertiveness) and leadership skills Accuracy, organization, and attention to detail Analytical skills Dependability Courteous demeanor and professional appearance Flexibility to work overtime Ability to work in a dynamic environment without distraction Education: A high school education or equivalent is required. Education beyond the high school level is desirable. Contacts: This position frequently deals with customers, other employees (technicians, drivers, and office personnel), the field service manager, and sales representatives (if applicable). Certifications: No licensing or testing is required for this position. Equipment Used: Normal office equipment is utilized including a computer terminal, personal computer, calculator, copier, fax machine, and telephone. In addition, the service dispatch supervisor will frequently communicate with service technicians via radio or cellular telephone transmissions. Decisions Made: This position must plan and schedule service dispatchers' and service technicians' time. The dispatcher makes decisions regarding routine tune-ups and maintenance scheduling. The lead service dispatcher in consultation with the field service manager and/or Administrative Service Manager makes more complex scheduling decisions. The position also handles customer and service related issues that cannot be satisfactorily resolved by the service dispatcher. Safety Considerations: Safety considerations relate to proper ergonomics in an office setting including proper work station and computer terminal setup for all service department administrative personnel. Work Environment: Most of the work is performed in an office setting with controlled temperatures. The heating season is typically faster paced than the rest of the year. Physical Requirements Assessment: The position requires frequent sitting with occasional standing and walking There is frequent use of the fingers to write, input data into a computer system, and handle paperwork There is frequent communication involving both speaking and listening Weight or Force Moved: There is rarely a need to lift or move an object weighing more than 10 pounds. Assistance is available for lifting heavier items.
    $32k-38k yearly est. 13d ago
  • Ski Season 2025-2026- Ticketing Agent

    Tenney Resort & Recreation 4.2company rating

    Customer service agent job in Plymouth, NH

    Join the Crew That Keeps Tenney Moving - Ticket Agent Tenney Mountain Resort is a family-owned, revitalized ski destination in the heart of New Hampshire. Since our trails were first carved in 1959, Tenney has been known for its old-school charm, 1,650 feet of vertical, and authentic New England ski culture. After a historic comeback season in 2022-2023, our momentum is only growing. We're re-energizing Tenney from the summit to the base-upgrading lifts, improving snowmaking, and building a team that's passionate about mountain life. Your Day on the Mountain (Key Responsibilities) Ticket Agents ensure courteous service, while helping guests with their individual needs. Agents work efficiently to conduct ticket sales transactions but are also responsive to positively answering or directing guest's questions and/or concerns. Ability to handle cash and credit card transactions efficiently. Your Ticket to Ride (Position Requirements) A professional and friendly personality is essential to this important service role. The right candidate will be able to maintain a pleasant, responsive, helpful and knowledgeable attitude while juggling many demands. Excellent listening/communication skills are necessary as is an ability to accurately perform basic math. Previous customer service experience, including cash handling, and general computer knowledge is required. Timely and reliable attendance is absolutely essential. Must be available to work weekdays, weekends and holidays. The Perks of the Peak (What You Get) Competitive pay Ski where you work - **mountain access included! ** Work with a tight-knit crew in a growing, revitalized resort Tenney Resort & Recreation LLC is proud to be an equal opportunity employer. We do not discriminate based upon race, color, national origin, religion, sex, pregnancy, age, disability, genetic information, sexual orientation, gender identity, veteran or military status, or any other applicable characteristic protected by law.
    $26k-31k yearly est. 12d ago

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