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Customer Service Agent Jobs in New York

- 3,782 Jobs
  • Consultant Pharmacist - Long Term Care

    Woodmark 4.3company rating

    Customer Service Agent Job In Clarence Center, NY

    Salary $55.00 / hour For over 20 years, Woodmark Pharmacy has delivered comprehensive, cost-effective pharmacy services to long-term care facilities, senior living communities and other public health organizations in the greater northeastern U.S. Our team of qualified professionals and certified geriatric pharmacists works with your clinical and financial leadership to develop a customized program. Together, we understand client needs, integrate existing systems and provide the latest technologies required to care for residents and patients safely and efficiently. Woodmark Pharmacy of Massachusetts is currently seeking a responsible and customer-service oriented PER DIEM Clinical Pharmacist Consultant to join our team. This position is on-site and NOT a remote position. Clinical Pharmacist Consultant Position Overview: The Clinical Pharmacist Consultant is responsible for the evaluation and reporting of patient medication regimens, ensuring appropriateness, effectiveness, and safety, considering quality of life, adverse issues, cost and regulatory compliance. Join Our Team Are you ready to change your life with a rewarding career move ? Responsibilities Clinical Pharmacist Consultant Responsibilities: Support the Director of Clinical Pharmacy Services & Education to develop new resources for our customers as well as cover PTO for the consulting team. Review 50-60 beds/day. This individual would be responsible for approximately 400-500 beds/month for conducting monthly medication regimen reviews Nursing station audits (medication room reviews, medication cart reviews, controlled substance documentation audits, medication room storage) Change of condition and new admission reviews Participate in facility QAPI meetings Provide DPH survey support Facilitate clinical initiatives such as antimicrobial stewardship, opioid stewardship, psychotropic stewardship, and anticoagulant stewardship Strong customer service skills with the ability to verbally communicate well with visitors, staff members and co-workers Strong organizational skills with the ability to multitask and balance a variety of responsibilities, manage assignments, and report via verbal or written documentation as required Strong attention to accuracy and detail Must be able to read, write and communicate in English Proficiency in computer skills, strong knowledge of Microsoft Office Qualifications Clinical Pharmacist Consultant Qualifications: BS RPh or PharmD 1 -3 years of experience as a LTC (Long-Term Care) Consultant is a MUST! Excellent communication and customer service skills MA Licensing is required This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
    $55 hourly 1d ago
  • Sales and Service Representative

    Heritage-Crystal Clean, LLC 4.5company rating

    Customer Service Agent Job In Albany, NY

    Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity! Specific Duties: Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all CC safety guidelines Responsible for customer service and new business development in a certain geographic area as assigned by the Company Aligns work orders to minimize mileage and travel time Inspects vehicle and equipment for safe operation Services existing customers by exchanging solvent or aqueous fluids along with removal of drum wastes, servicing parts washers and other equipment Pursues additional services with existing accounts Assesses potential customer needs, presents CC products and services to customers, and develops new customers Develops sales leads for Data-Marketing Complete all required paperwork accurately and neatly Maintains compliance with all applicable Department of Transportation (DOT) requirements Achieve sales quotas for total revenue and new customer development Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance Performing a variety of administrative tasks as required and directed, encompassing responsibilities such as document management, maintaining office cleanliness, data entry, and other duties as assigned. Position Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Core Competencies and Specific Skills: Strong communication skills and attention to detail Ability to interact with customers, sales branch employees, and other corporate departments Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc. Work Experience: Route sales experience preferred Education, Certificates, Licenses, or Designations: High School diploma or equivalent required Must have or be qualified to obtain and maintain a Class B Commercial Driver's License (CDL) and Med Card with Airbrake and HAZMAT Motor vehicle record (MVR) that meets or exceeds CC's published standards including, but not limited to the following; Seat belt and cell phone violations Excessive speeding DUI, suspension and/or multiple vehicle collisions Personal Protective Equipment*: Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats Physical Requirements*: Frequent lifting of materials that typically weigh 54-80lbs Frequent pushing/pulling of 16-55 gallon drums of waste/product using CC-approved equipment for safe material handling. Drum weight varies based on material type and size, weight may exceed 400lbs. All applicants must pass the pre-employment physical including drug & alcohol screening Work Environment*: While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. * Please refer to “Sales and Service Representative - Addendum” for physical requirements and work conditions. Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.
    $35k-56k yearly est. 60d+ ago
  • Customer Service Coordinator

    Solomon Page 4.8company rating

    Customer Service Agent Job In New York, NY

    The Customer Service Associate will provide professional, timely, and accurate responses to donors' queries via email or phone, ensuring that donors are treated respectfully and with due diligence related to Grassroots, Annual Giving, and Major Gifts. In addition, the Customer Service Associate will be pro-active regarding donors' automatic credit card payments, voicemails, emails, database updates and any correspondences incoming during non-business hours. This is an ongoing assignment It will be in office Tues/Thurs and remote Mon/Wed/Fri. Hours are 9-5:30pm and Fridays are 9-2pm Pay Rate: $22 per hour Responsibilities: Meeting service performance and transaction standards for Customer Service and striving to improve efficiency and effectiveness. Answer telephones; provide positive initial contact and follow-through to meet requests or solve donor concerns, as well as “upsell” when opportunity arises. Handle donor correspondences (i.e., voicemails and emails). Record phone donations and deliver the appropriate forms to the Data Processing Center for processing. Provide instruction to callers on how to donate by mail or online. Research and solve donor(s) issues. Provide information to units, members, donors and prospective members/donors on current programs. Follow up on rejected credit card transactions and credit cards that are about to expire. Outreach to donors on fundraising matters and demographic information as required. Complete short-term assignments. Maintain and update Salesforce database as necessary. Other duties as required Required Qualifications: BA or 1-3 years equivalent experience. Ability to work with both professional staff and volunteer leadership Excellent problem-solving skills, positive attitude with professional communication skills. Ability to transition easily from one activity to another. Ability to multi-task, managing multiple concurrent projects, while meeting deadlines under pressure. Excellent organizational skills and the ability to pay close attention to detail. Ability to work independently, as well as in a team environment. If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn. Opportunity Awaits.
    $22 hourly 10d ago
  • IT Customer Support Representative

    Compunnel Inc. 4.4company rating

    Customer Service Agent Job In Painted Post, NY

    Job Title: IT Customer Care Representative Long term contract You can share resume on **************************** M-F (8am-5pm) or Multiple shifts could change for needed shifts - Some OT expected for this position - In Office Position and/or Hybrid Rotation - Hybrid expectation is that agents will be onsite 3 days/week and remote 2 days/week. Schedule determined with team. - Agent must follow the ITSD Contingent Worker Handbook Policy outlined. Must maintain performance and attendance expectations as outlined in the policy. Will review requirements during our spotlight call. - Eligible to receive 40 hours PTO/year. Limit to 20 hours during 6 month assignment. - 6 month contract, Possibility of extension based on demand. - Interview process: One round - 30 minute video panel interview SCOPE/PURPOSE OF POSITION: To provide support of authorized IT Devices for business use in connection with IT platforms, resources, services, and systems in serving the operational interests of the company. Perform as part of the Service Desk (SD) team, serving as a single point of contact for the user community providing effective, timely troubleshooting and resolution to common issues and requests, or ticket routing to specialized or advanced level support. Support channels include, phone, chat and walk-up. EDUCATION REQUIREMENTS - Associate degree in IT or related professional certification Preferred - Minimum High School Diploma or GED Required WORK EXPERIENCE - A minimum of 2 year of IT Helpdesk or Service Desk experience REQUIRED SKILLS - Time management. Ability to meet and keep a schedule. Ability to multitask, complete tasks and meet deadlines in a fast-paced environment - Customer service experience, preferably in a call center environment - Strong work ethic with an attention to detail and a positive attitude - Self-starter, able to work in team environment and motivate others - Strong technical abilities, including knowledge and skill with computers and mobile devices - Strong organization, and planning skills, with ability to handle changing priorities - Interpersonal skills, empathy, patience, and ability to communicate clearly - Must be fluent in English, with the ability to read, write, and comprehend
    $43k-54k yearly est. 15d ago
  • Custom Sales Specialist

    Alton Lane 3.7company rating

    Customer Service Agent Job In New York, NY

    We are a custom menswear brand rooted in heritage, built for sustainability, and propelled by technology and human ingenuity. In 2010, we took the menswear industry by storm with our revolutionary 3D fitting system. Today, we are a leading force in menswear and are about to take the fashion industry to new levels with our most precise fit ever. Headquartered in Richmond, VA, we have 9 showroom locations across the US and a growing presence in top menswear department stores, including Nordstrom, Saks Fifth Avenue, Dillard's, and many more. We are quickly expanding and building our brand, and while we take what WE do seriously, we do not take OURSELVES too seriously. Here at Alton Lane, we regard work as an essential part of life that should be fun. When all is said and done, we make and sell fabulous clothes, but our customers truthfully make a difference. Our customers love that our garments are designed in 2 minutes and delivered in as little as 2 weeks. We pride ourselves on taking the guesswork out of getting dressed, so our customers can tackle whatever life throws at them and focus more on what counts. A career at Alton Lane can provide you with an abundance of opportunities. You'll learn, develop and grow by serving others, building long-term relationships-with customers and colleagues-and achieving inspiring results. We're excited to meet you! Check out our Instagram and company websites to learn more about who we are. *************************************** ************************** About the Role This is not your typical retail position, if you're looking for that “NEXT STEP” in your career, consider applying today. The Stylist is a key member of the Alton Lane sales team. They are passionate about service and connecting with people, tenacious when it comes to driving sales while providing a memorable shopping experience, and also contribute to our vibrant and collaborative team culture. Creates an exceptional enhanced shopping experience by engaging the customer with the ultimate love for style, passion for quality and insistence on providing top-tier service; fully understanding and appreciating the importance of the customer's expectations; and lifting the experience by creating innovative ways to ensure the customer has the best shopping experience possible. Assists customers with an Alton Lane one-on-one appointment based experience Implements and models customer service standards by ensuring unbeatable excellence in Alton Lane standards; exemplifying an in-depth knowledge of the Alton Lane product and brand; understanding unique needs of customers; creating an environment to set excellent customer service expectations that are aligned with customer needs and expectations and company goals. Creates long-term customer relationships by providing a personalized shopping experience; developing a digital client book driven by personal relationships that includes many aspects of the client's life (occupation, family and most important FIT); reviewing the customer shopping history to provide recommendations and follow up communications; and the complete understanding on how to meet the client's needs and aspirations. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Drive results by consistently striving to meet and exceed sales goals through various sales channels. Build, manage and grow a book of business through referrals, various external prospecting initiatives, and personal network development. Provide the best customer experience tailored to the needs of our clients. Continuously foster and enhance customer engagement (both current and new) through genuine connections and thoughtful, proactive outreach. Be a strong communicator internally and externally with a positive and solution-oriented point of view. Manage exceptional customer experience through overseeing front and back-end production processes. Have Fun and Make Money! Who you are: • Previous experience in sales, hospitality, and/or service • Genuine interest in fashion and styling • Professional verbal and written communication skills • Performs successfully in a team-based culture • Flexible work schedule, including nights, weekends, and holidays • Possesses 1-3 years of sales experience in Direct-to-Consumer or Business to Business. Previous menswear sales experience is preferred but not required. • Have a business development mindset. • Is personable and an effective communicator with astute attention to detail. • A proactive self-starter, comfortable in a fast-paced environment. • Driven individual with a one-team mentality. • Nimble with technology. • Strong sense of self-awareness, humility, and personal responsibility. • Adaptable to change with an eagerness to try new things. • Passion for clothes, wardrobing, and styling. Why you will want to work here • High income earning potential is yours for the taking - We're offering a competitive Base plus UNCAPPED COMMISSION starting at 10% of your monthly sales. • Opportunity for rapid career growth within an innovative and expanding company. • Generous benefits package: Healthcare, Vision, Dental, LTD/STD, Life Insurance, 3 weeks of Paid Time Off, 401k Retirement plan. • Access to our luxury clothing and accessories through our generous employee discount program • Get in on the ground floor of the Made-To-Measure revolution. • You'll get to work with some of the most Innovative, Hardworking, and Fun team members in the industry. You could be the next Alton Lane team member. Apply today to schedule your interview. Alton Lane is an Equal Opportunity Employer. We celebrate the diversity of all backgrounds and are committed to creating and fostering an inclusive culture for our Community.
    $45k-61k yearly est. 16d ago
  • Customer Service Representative

    Us Tech Solutions 4.4company rating

    Customer Service Agent Job In Painted Post, NY

    · Respond and triage payroll mail, email, and phone inquiries · Support internal and external customer service · Review weekly time and attendance records · Enter timecard adjustments · Facilitate garnishment process with vendor · Enter and upload payroll data for processing · Review payroll data for accuracy · Create/Maintain documentation of relevant processes Experience: · Payroll experience a plus (Desired) · Customer service · Data entry · Pay-roll support · Typing Education: · 4-year bachelor's degree Preferred Skills: · Customer Services, Payroll, Data Entry, Typing About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Alok Email: ***************************** Internal Id: 25-29833
    $32k-38k yearly est. 16d ago
  • Service Dispatcher

    Holbrook Heating Inc.

    Customer Service Agent Job In Albany, NY

    We are looking for a Full-time Service Dispatcher that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the core of every decision and behavior and assist. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Meet personal/team qualitative and quantitative targets Monday-Friday 8am-4:30 pm.Office Location: Watervliet, NYRequirements:Requirements and skills Previous experience in a customer support role Regular Weekend Availability Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively High school degree PI271261eb9b75-26***********2
    $30k-39k yearly est. Easy Apply 8d ago
  • Customer Service Representative

    Imagine Staffing Technology, An Imagine Company 4.1company rating

    Customer Service Agent Job In New York

    Hire Type: Direct Hire Pay Range: $26/hr Work Model: Onsite/hybrid Imagine Staffing is recruiting for a Customer Service Rep to work with a premier client within the banking industry. This position is responsible for acting as the Single Point of Contact (“SPOC”) throughout the loss mitigation process, from package collection through decision and closing, as well as through the foreclosure process. This position will also be responsible for assisting management with projects and training new employees. Role & Responsibility: Take inbound and make outbound calls to assigned portfolio of mortgage loan borrowers that are delinquent in their loan payments and who are investigating loss mitigation options or are in foreclosure, while maintaining compliance with all state and federal laws and regulations applicable to consumer collection activity. Answer consumer questions concerning their accounts and document the contact on the mortgage servicing system. Understand investor's waterfall and required documents for loss mitigation. Collect consumer financial information and assist borrowers in reviewing loss mitigation documents. Communicate and explain the terms of loss mitigation approvals or declines, the rational for each and ability to appeal or re-apply. Communicate liquidation options and explain the foreclosure process as necessary. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Promote an environment that supports diversity and reflects the M&T Bank brand. Complete other related duties as assigned. Skills & Experience A combined 4 years' higher education and/or work experience, including a minimum of 1-year collections or customer service experience. Ability to communicate effectively and professionally over the phone. Excellent communication and customer service skills. Proficiency with word processing and spreadsheet software. Education and Experience Preferred: Bachelor's degree. Mortgage collections experience. Knowledge of M&T systems.
    $26 hourly 14d ago
  • Customer Service Specialist

    Miracom Hive

    Customer Service Agent Job In New York, NY

    Elevate Customer Satisfaction: Customer Service Specialist Wanted! Are you an experienced customer service professional seeking a new challenge? We are looking for a Customer Service Specialist to join our team and provide exceptional service to our clients. This role offers the opportunity to make a significant impact and grow your career. Responsibilities Provide expert assistance to customers with complex inquiries Troubleshoot and resolve customer issues efficiently Maintain detailed records of customer interactions Develop and update customer service and sales protocols Train and mentor junior customer service staff Coordinate with teams across the US to ensure consistent service Participate in workshops and career development initiatives Qualifications Proven experience in customer service roles Excellent communication and problem-solving skills Proficiency with customer service software and CRM systems Ability to handle challenging situations with professionalism High school diploma; bachelor's degree preferred Leadership skills and experience training others are a plus Benefits Opportunities to work with clients nationwide Career advancement and leadership development programs Collaborative team environment focused on excellence Access to professional workshops and continuous learning Ready to take your customer service career to the next level? Apply today!
    $31k-42k yearly est. 5d ago
  • Customer Service Representative

    Traxnyc Corp

    Customer Service Agent Job In New York, NY

    About Us: At TraxNYC, we redefine what it means to wear luxury jewelry. Located in the heart of New York City's Diamond District, we've built a global reputation as trendsetters in custom jewelry design, offering one-of-a-kind pieces that showcase exceptional craftsmanship and creativity. With a legacy built on trust, transparency, and unmatched expertise, we're proud to be more than a jewelry brand-we're a community. Whether you're shopping for a timeless investment or a statement piece that turns heads, TraxNYC is here to make your vision a reality. Join our team, and be part of a fast-paced, creative environment where your talents will shine as bright as the diamonds we design. Role Summary: We are seeking a friendly, professional, and detail-oriented Customer Service Representative to be the voice of our brand. This role involves engaging with customers via phone, email, and social media to answer inquiries, resolve issues, and ensure a seamless shopping experience. The ideal candidate is a strong communicator with a passion for customer satisfaction and a keen eye for detail and organization. Responsibilities: Provide prompt, accurate, and courteous responses to customer inquiries via phone, email, live chat, and social media. Assist customers with product questions, order updates, returns, and exchanges. Resolve customer complaints efficiently and empathetically, ensuring customer satisfaction and brand loyalty. Maintain a thorough understanding of our product offerings, brand story, and policies to provide accurate information. Process orders and collaborate with the sales and fulfillment teams to ensure timely delivery. Gather customer feedback and provide insights to the team for improving our products and services. Manage and update customer records in our CRM system. Qualifications: 1-3 years of experience in a customer service role, preferably in the luxury retail or jewelry industry. Excellent verbal and written communication skills. Strong problem-solving skills with a customer-first mindset. Ability to multitask, prioritize, and manage time effectively. Proficiency in using CRM systems and other customer service tools. A genuine passion for providing excellent customer service and a keen interest in jewelry or luxury goods is a plus! What We Offer: Compensation: $20-$30 based on experience. Opportunities for growth within the company. A positive, supportive, and collaborative work environment. Employee discounts on our products. How to Apply: If you're passionate about creating memorable customer experiences and want to work with a quickly growing brand, we'd love to hear from you! Please send your resume and if you'd like, a brief cover letter to **************** Job Type: Full-time Pay: $20.00 - $28.00 per hour Expected hours: 35 - 50 per week Benefits: PTO & sick days after 1 year of tenure Flexible schedule Shift: 8 hour shift Work Location: In person
    $20-30 hourly 15d ago
  • Customer Service Representative

    TBG | The Bachrach Group

    Customer Service Agent Job In Farmingdale, NY

    Hours: Monday - Friday, 9 AM - 6 PM Compensation: Up to $18/hour Job Responsibilities (including but not limited to): Support delivery and installation teams on the road. Manage a high volume of phone inquiries related to home deliveries, services, and installations. Assist showroom staff with processing delivery tickets and troubleshooting. Check in delivery drivers upon their return from routes. Prepare and organize next-day delivery documentation. Reconcile invoices with run sheets to ensure proper merchandise loading.
    $18 hourly 10d ago
  • Customer Service Representative

    Divergents NYC

    Customer Service Agent Job In New York, NY

    Join Our Team as a Customer Service Representative and Make a Difference! urgently. Can you start immediately? Are you a problem-solver who enjoys interacting with people? We're looking for a Customer Service Representative to provide outstanding service to our customers. You'll play a key role in ensuring customer satisfaction and building lasting relationships. Responsibilities Handle customer inquiries and complaints via phone, email, or in-person Provide product and service information to customers Process orders, forms, applications, and requests Keep records of customer interactions and transactions Follow up to ensure resolution of customer issues Participate in team-building activities and career development workshops Collaborate with team members to improve service delivery Qualifications Strong communication and interpersonal skills Customer-oriented mindset and ability to adapt/respond to different types of customers Proficiency in MS Office and customer service software Excellent problem-solving skills and attention to detail High school diploma; college degree preferred Experience in customer service or related field is advantageous Benefits Professional growth and advancement opportunities Supportive and collaborative work environment Participation in workshops and professional development programs Be the voice of our company. Apply now to become a Customer Service Representative!
    $30k-39k yearly est. 3d ago
  • Customer Service Representative

    Malibu Events Promotions

    Customer Service Agent Job In Rochester, NY

    Deliver Excellence: Customer Service Representative Needed! Are you passionate about helping others and providing top-notch customer service? We are seeking a dedicated Customer Service Representative to join our team. In this role, you'll be the voice of our company, assisting customers and ensuring their satisfaction. Responsibilities Respond to customer inquiries via phone, email, or chat promptly Provide accurate information about products, services, and policies Resolve customer issues effectively and efficiently Document customer interactions and maintain detailed records Coordinate with internal teams to address customer needs Participate in team workshops and professional development programs Identify opportunities to enhance the customer experience Qualifications Excellent communication skills, both verbal and written Strong problem-solving abilities and attention to detail Proficiency with customer service software and basic computer skills Ability to work in a fast-paced environment and manage multiple tasks High school diploma or equivalent; additional education is a plus Previous experience in customer service is preferred Benefits Opportunities to work with clients across the US Career growth and advancement within a dynamic company Collaborative team culture focused on customer satisfaction Access to workshops and ongoing professional development Join us in delivering exceptional customer service. Apply today!
    $31k-40k yearly est. 5d ago
  • Insurance Customer Service Representative

    RRC-Ruiz Recruiting & Consulting

    Customer Service Agent Job In New York, NY

    RRC - Ruiz Recruiting & Consulting is a specialized recruiting firm dedicated to collaborating with startup to fortune companies nationwide. We're in need of an Insurance Customer Service Rep! You'll work directly with customers to help manage/service their policies and provide top not service! The Insurance Customer Service Rep Will: Handle the processing of new policies and renewals for customers. Offer quotes and facilitate the sale of new personal lines insurance policies. Assist with the preparation and issuance of personal insurance policies, including endorsements, evidence of insurance, and other related documents. Proactively identify and evaluate customer needs, delivering tailored and effective solutions. Accurately process payments and submit insurance premiums in a timely manner. Provide friendly and efficient support to customers through phone, email, and various communication channels. The Insurance Customer Service Rep Background: Previous experience as a Customer Service Representative. Previous insurance experience required Experience using ams360, EPIC or similar AMS RRC is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $30k-39k yearly est. 1d ago
  • Medical Supply Customer Service Representative

    Prolife Medical Supply Inc.

    Customer Service Agent Job In New York, NY

    Position: Full-Time / Part-Time Customer Service Representative Join our dedicated team at a prominent Medical Supply store in the heart of Brooklyn, NY. We're currently seeking a meticulous and detail-oriented individual for a Full-Time / Part-Time Customer Service Position. Responsibilities Greet and welcome visitors in a professional and friendly manner in Russian and/or English. Perform administrative tasks including filing, data entry, and maintaining office supplies. Assist with patient records management and other medical receptionist duties if applicable. Answer phone calls and direct them to the appropriate department or individual Provide accurate information about our products, services, and company policies Assist with project coordination and office management tasks as needed Perform data entry and maintain accurate records Handle incoming and outgoing mail and packages Maintain a clean and organized reception area. Skills Must be bilingual in Russian and English Strong computer literacy, including proficiency in Microsoft Office Suite Excellent customer service skills with a friendly and approachable demeanor Experience working in a medical office or similar environment is a plus Ability to multitask and prioritize tasks effectively Strong organizational skills with attention to detail Proficient in phone etiquette and handling phone systems Strong typing skills with attention to detail for accurate data entry. Exceptional interpersonal and communication skills for effective client interaction. Compensation is dependent on experience.
    $30k-39k yearly est. 6d ago
  • Insurance Customer Service Representative

    Island Insurance Agency 3.4company rating

    Customer Service Agent Job In New York, NY

    Island Insurance Agency is a boutique insurance agency focusing on specialized commercial industries and mid to high end personal insurance. Role Description This is a full-time on-site role for a Personal Lines Insurance Customer Service Representative at Island Insurance Agency located in Bronx, NY. The Customer Service Representative will be responsible for assisting customers with insurance inquiries, quotes, policy changes, claims processing, and ensuring customer satisfaction. Qualifications NY State Property & Casualty Insurance License is a requirement 3 - 5 years of personal lines service or account management experience Strong Customer Service and Customer Support skills Excellent communication and interpersonal skills Attention to detail and problem-solving abilities Knowledge of insurance policies and procedures is a plus Proficiency in agency management and insurance company systems Ability to work independently and collaboratively High school diploma or equivalent required, Associate's or Bachelor's degree preferred
    $32k-40k yearly est. 14d ago
  • Consultant Pharmacist - Long Term Care

    Woodmark 4.3company rating

    Customer Service Agent Job In West Glens Falls, NY

    Salary $55.00 / hour For over 20 years, Woodmark Pharmacy has delivered comprehensive, cost-effective pharmacy services to long-term care facilities, senior living communities and other public health organizations in the greater northeastern U.S. Our team of qualified professionals and certified geriatric pharmacists works with your clinical and financial leadership to develop a customized program. Together, we understand client needs, integrate existing systems and provide the latest technologies required to care for residents and patients safely and efficiently. Woodmark Pharmacy of Massachusetts is currently seeking a responsible and customer-service oriented PER DIEM Clinical Pharmacist Consultant to join our team. This position is on-site and NOT a remote position. Clinical Pharmacist Consultant Position Overview: The Clinical Pharmacist Consultant is responsible for the evaluation and reporting of patient medication regimens, ensuring appropriateness, effectiveness, and safety, considering quality of life, adverse issues, cost and regulatory compliance. Join Our Team Are you ready to change your life with a rewarding career move ? Responsibilities Clinical Pharmacist Consultant Responsibilities: Support the Director of Clinical Pharmacy Services & Education to develop new resources for our customers as well as cover PTO for the consulting team. Review 50-60 beds/day. This individual would be responsible for approximately 400-500 beds/month for conducting monthly medication regimen reviews Nursing station audits (medication room reviews, medication cart reviews, controlled substance documentation audits, medication room storage) Change of condition and new admission reviews Participate in facility QAPI meetings Provide DPH survey support Facilitate clinical initiatives such as antimicrobial stewardship, opioid stewardship, psychotropic stewardship, and anticoagulant stewardship Strong customer service skills with the ability to verbally communicate well with visitors, staff members and co-workers Strong organizational skills with the ability to multitask and balance a variety of responsibilities, manage assignments, and report via verbal or written documentation as required Strong attention to accuracy and detail Must be able to read, write and communicate in English Proficiency in computer skills, strong knowledge of Microsoft Office Qualifications Clinical Pharmacist Consultant Qualifications: BS RPh or PharmD 1 -3 years of experience as a LTC (Long-Term Care) Consultant is a MUST! Excellent communication and customer service skills MA Licensing is required This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
    $55 hourly 15d ago
  • Oil Sales and Service Representative

    Heritage-Crystal Clean, LLC 4.5company rating

    Customer Service Agent Job In Hempstead, NY

    Ignite Your Career with Crystal Clean as an Oil Sales & Service Representative! Are you an ambitious, customer-oriented professional looking to make a significant impact in a booming industry? Crystal Clean (CC), a leading name in environmental services, is on the hunt for dynamic individuals to join our expanding team as Oil Sales & Service Representatives (OSSR). If you have a strong work ethic and are eager to grow in a fast-paced, rewarding environment, we want to hear from you! Why Crystal Clean? At Crystal Clean, we are more than just a company-we are pioneers in environmental innovation. As a publicly traded leader in our field, we offer an exciting career path with competitive compensation, outstanding benefits, and ample opportunities for advancement. Plus, we provide comprehensive training to help you succeed! Your Role: Drive Sales & Service: Engage with customers to provide top-notch service and boost our oil business through new and existing accounts. Operate with Precision: Use hoses and equipment to efficiently load and offload oil from various containers. Ensure Safety: Follow all safety guidelines, inspect your vehicle and equipment, and minimize travel time with efficient route planning. Build Relationships: Develop strong customer connections, pursue additional service opportunities, and identify new business prospects. Meet Goals: Achieve sales targets and maintain compliance with DOT requirements and company standards. What We're Looking For: Excellent Communicator: Strong communication skills with attention to detail. Customer-Focused: Ability to interact effectively with customers and team members. Tech-Savvy: Proficient with electronic devices, computers, and truck equipment. Experienced: Route sales experience preferred, but not required. Certified: High School diploma or equivalent, with or ability to obtain a Class B CDL, Med Card, Airbrake, and Tanker Endorsement. Physical Requirements: Lift and handle hoses weighing up to 40lbs. Climb ladders and handle physical tasks related to oil service. Pass a pre-employment physical and drug screening. Work Environment: Varied settings with fluctuating noise levels. Frequent physical activity including bending, lifting, and climbing. Why You'll Love Working Here: Competitive Salary: Attractive compensation with performance-based incentives. Excellent Benefits: Comprehensive health, dental, vision, and more. Career Growth: Opportunities for professional development and advancement. Inclusive Culture: We value diversity and encourage individuals from all backgrounds to apply. Ready to Fuel Your Career? If you're ready to embark on a rewarding career with Crystal Clean and make a real difference in the environmental services industry, apply now to become an Oil Sales & Service Representative. Join us in driving innovation and excellence! Crystal Clean LLC is an Equal Opportunity Employer. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply.
    $36k-59k yearly est. 10d ago
  • Consultant Pharmacist - Long Term Care

    Woodmark 4.3company rating

    Customer Service Agent Job In Niagara, NY

    Salary $55.00 / hour For over 20 years, Woodmark Pharmacy has delivered comprehensive, cost-effective pharmacy services to long-term care facilities, senior living communities and other public health organizations in the greater northeastern U.S. Our team of qualified professionals and certified geriatric pharmacists works with your clinical and financial leadership to develop a customized program. Together, we understand client needs, integrate existing systems and provide the latest technologies required to care for residents and patients safely and efficiently. Woodmark Pharmacy of Massachusetts is currently seeking a responsible and customer-service oriented PER DIEM Clinical Pharmacist Consultant to join our team. This position is on-site and NOT a remote position. Clinical Pharmacist Consultant Position Overview: The Clinical Pharmacist Consultant is responsible for the evaluation and reporting of patient medication regimens, ensuring appropriateness, effectiveness, and safety, considering quality of life, adverse issues, cost and regulatory compliance. Join Our Team Are you ready to change your life with a rewarding career move ? Responsibilities Clinical Pharmacist Consultant Responsibilities: Support the Director of Clinical Pharmacy Services & Education to develop new resources for our customers as well as cover PTO for the consulting team. Review 50-60 beds/day. This individual would be responsible for approximately 400-500 beds/month for conducting monthly medication regimen reviews Nursing station audits (medication room reviews, medication cart reviews, controlled substance documentation audits, medication room storage) Change of condition and new admission reviews Participate in facility QAPI meetings Provide DPH survey support Facilitate clinical initiatives such as antimicrobial stewardship, opioid stewardship, psychotropic stewardship, and anticoagulant stewardship Strong customer service skills with the ability to verbally communicate well with visitors, staff members and co-workers Strong organizational skills with the ability to multitask and balance a variety of responsibilities, manage assignments, and report via verbal or written documentation as required Strong attention to accuracy and detail Must be able to read, write and communicate in English Proficiency in computer skills, strong knowledge of Microsoft Office Qualifications Clinical Pharmacist Consultant Qualifications: BS RPh or PharmD 1 -3 years of experience as a LTC (Long-Term Care) Consultant is a MUST! Excellent communication and customer service skills MA Licensing is required This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
    $55 hourly 1d ago
  • Oil Sales and Service Representative

    Heritage-Crystal Clean, LLC 4.5company rating

    Customer Service Agent Job In Albany, NY

    Ignite Your Career with Crystal Clean as an Oil Sales & Service Representative! Are you an ambitious, customer-oriented professional looking to make a significant impact in a booming industry? Crystal Clean (CC), a leading name in environmental services, is on the hunt for dynamic individuals to join our expanding team as Oil Sales & Service Representatives (OSSR). If you have a strong work ethic and are eager to grow in a fast-paced, rewarding environment, we want to hear from you! Why Crystal Clean? At Crystal Clean, we are more than just a company-we are pioneers in environmental innovation. As a publicly traded leader in our field, we offer an exciting career path with competitive compensation, outstanding benefits, and ample opportunities for advancement. Plus, we provide comprehensive training to help you succeed! Your Role: Drive Sales & Service: Engage with customers to provide top-notch service and boost our oil business through new and existing accounts. Operate with Precision: Use hoses and equipment to efficiently load and offload oil from various containers. Ensure Safety: Follow all safety guidelines, inspect your vehicle and equipment, and minimize travel time with efficient route planning. Build Relationships: Develop strong customer connections, pursue additional service opportunities, and identify new business prospects. Meet Goals: Achieve sales targets and maintain compliance with DOT requirements and company standards. What We're Looking For: Excellent Communicator: Strong communication skills with attention to detail. Customer-Focused: Ability to interact effectively with customers and team members. Tech-Savvy: Proficient with electronic devices, computers, and truck equipment. Experienced: Route sales experience preferred, but not required. Certified: High School diploma or equivalent, with or ability to obtain a Class B CDL, Med Card, Airbrake, and Tanker Endorsement. Physical Requirements: Lift and handle hoses weighing up to 40lbs. Climb ladders and handle physical tasks related to oil service. Pass a pre-employment physical and drug screening. Work Environment: Varied settings with fluctuating noise levels. Frequent physical activity including bending, lifting, and climbing. Why You'll Love Working Here: Competitive Salary: Attractive compensation with performance-based incentives. Excellent Benefits: Comprehensive health, dental, vision, and more. Career Growth: Opportunities for professional development and advancement. Inclusive Culture: We value diversity and encourage individuals from all backgrounds to apply. Ready to Fuel Your Career? If you're ready to embark on a rewarding career with Crystal Clean and make a real difference in the environmental services industry, apply now to become an Oil Sales & Service Representative. Join us in driving innovation and excellence! Crystal Clean LLC is an Equal Opportunity Employer. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply.
    $35k-56k yearly est. 23d ago

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