Customer service agent jobs in Normal, IL - 385 jobs

A global industrial organization is seeking Customer Service Representative. This is a night-shift, on-site contract opportunity with full paid training provided. No technical background is required - customer service or call center experience is all you need. Schedule Night Shift: 7:00 PM - 7:00 AM Rotating schedule Work 3-4 days per week Enjoy 3-4 days off each week Pay range and compensation package $15.50 - $16.30/hr Contractor Medical, Dental, Vision What You'll Do Monitor safety-related video and system alerts Identify potential risks Accurately classify and document safety events Contact industrial site personnel when safety intervention is required Use internal systems and Microsoft tools to track and communicate information What You Need Customer service or call center experience Comfort multitasking (speaking and typing simultaneously) Strong attention to detail and communication skills Basic computer proficiency (Microsoft Office / Teams) Ability to work on-site and overnight Reliability and professionalism in a secure environment Company Description • Come get Swoon'd!! • Swoon handles the staffing needs of over 80 Fortune 500 clients. • We have won Best and Brightest Companies to Work for in the Nation Award 6 years in a row. • Swoon was also awarded the Inc. 5000 Fastest Growing Private Companies in the US from 2016 - 2020.

Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, Mexico y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fabricas funcionen mejor. Principal Duties/Responsibilities: * Generate a robust pipeline of MQLs (marketing qualified leads) through the utilization of strategic marketing and lead generation initiatives and tools. * Collaborate with marketing and the sales team to optimize the conversion of MQLs to sales pipeline growth through the creation of compelling marketing strategies based on B2B buying behaviors and market trends. * Research and monitor current industry trends, strategies, and technology to provide insight on ways to improve the lead-generation conversion rate. * Identify appropriate Key Performance Indicators (KPIs) and provide weekly reports on KPIs of demand generation efforts and ROI; analyze data to provide and execute recommendations for improvement. * Identify and assess data sources to maintain high standards of list integrity and strategic targeting to ensure quality leads. * Manage lead lifecycle in Salesforce including lead scoring, routing, and attribution; leverage marketing automation for nurture sequences and campaign tracking. * Attract, engage and convert online website visitors with relevant content and user-friendly functionality. * Use industry trends and predefined triggers to identify and target key market accounts. * Drive account research and monitor buyer intent signals and trigger-based alerts to identify accounts showing active research behavior; prioritize outreach accordingly. * Stay current on emerging marketing technologies and AI tools; identify opportunities to apply new solutions that improve targeting, personalization, and campaign ROI. Knowledge, Skills, Abilities (KSAs), & Competencies: Essential KSAs: * Bachelor's degree or an equivalent level of education and experience in a related field * Strong ability and awareness to grasp complex, sophisticated solution service sales processes and position effectively to prospects * Ability and desire to conduct inbound and outbound telephone activities on an everyday basis * Proficient with Microsoft Office (Word, Excel, PowerPoint) Desirable KSAs: * Two years of experience in direct sales/inside sales/lead generation/marketing * Ability to work with others in a team environment * Excellent verbal/written communication skills Competencies: * Interpersonal Skills * Task Management * Strategic Skills * Communication Skills Physical Demands and Working Conditions: While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors. ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more. Pay Range$66,014.42-$88,019.22 USD ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religion, sexo (incluido el embarazo, identidad de genero y orientacion sexual), origen nacional, discapacidad, estatus de veterano, informacion genetica u otro estatus legalmente protegido. Revision de la politica de privacidad aqui here.

Treasury Management Services Representative I Location: Peoria, IL Job Id: 4243 # of Openings: 1 Treasury Management Services Representative I The Treasury Management Services Representative I in our Treasury Management department is responsible for independently assisting customers by providing them with solutions to any questions they may have, training them on products/services they utilize and overall support with any of the digital channels. The Customer Service Representative will provide exceptional, accurate and timely assistance involving daily processing of financial transactions in a fast-paced, time sensitive operations environment. Responsibilities include, but are not limited to: Handle direct calls from our commercial business customers as well as from our support centers and branches and inquiries/complaints concerning supported programs. Accurately & efficiently assists customers with questions and in-depth product & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with customer service standards. Accurately & efficiently assists customers with requests such as account maintenance, service orders and general product inquiries. Work with the Digital Solutions team to ensure timely and accurate onboarding of products and services. Process temporary limit changes for ACH, RDC and mobile deposit while ensuring compliance with internal policies. Complete the training and onboarding process for new products and services to new or existing clients. Accurately & efficiently assists customers with complex questions and issues concerning internet banking, mobile banking, online bill pay, remote deposit capture, positive pay, online ACH and wire origination etc. Facilitate new account opening and service addition documentation when necessary. Acts as a liaison between the customer, and the operational team, as well as the relationship manager. Assists with customer outreach when systems are unavailable or decisioning deadlines are approaching. Identify and escalate system problems/errors when necessary. Processes work in a timely and efficient manner within the time frames set forth in the department service standards and service level agreements. Ensures customer interactions & documentation is compliant with bank policy & federal regulations, and all mandated timing requirements are met. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience, both internally and externally. Completes various validation and maintenance when call volumes are low. Completed required training associated with job function. Performs duties according to established bank policies and procedures and provides general back-up in areas not assigned as primary functions. Qualifications Education/Experience: Associates Degree or equivalent customer service, call center or banking experience. 1+ years Call center and/or banking experience desired. Previous experience with treasury management a plus but not required Skills: Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner Excels at computer and Internet skills Excellent verbal and written communication skills Use critical/analytical thinking and problem-solving skills to troubleshoot client issues and inquiries High level of interpersonal skills to interact with the banks most profitable customers and potential customers in a professional manner Pay Range: $17.74 - $22.18 per hour Apply for this Position

Join America's most trusted brand with over 100 years of service.Why Choose AAA The Auto Club Group (ACG) ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more A DAY IN THE LIFE of a Field Insurance Service RepresentativeThe Auto Club Group is seeking a Field Insurance Service Representative who will provide a high level of support to the Insurance Agency and members by servicing existing insurance accounts. Perform retention calls, process applications, renewals, amendments, resolve customer problems, as well as selling membership and financial products (credit cards) Provide price quotes on all insurance products and factor in all applicable rules (underwriting, business, etc.) and discounts to complete the sale Take insurance payments (initial, installment, lapse, or reinstatement) Respond to customers' insurance inquiries and explains product features and Auto Club Group service advantages to potential customers for the purpose of promoting and selling various insurance, membership, and financial products Refer to agent when appropriate Recognize and promote cross-sale opportunities within the context of servicing a change to an existing member's policy and provide efficient processing of customer policies, endorsements, and status and coverage changes in accordance with state rules and corporate policies and procedures Provide customer assistance through the performance of sales processing activities and assists management and agents when applicable Conduct outbound promotional and retention call activities per management request and provides general promotion of Auto Club Group products and services following established guidelines Participate in a team environment to promote customer satisfaction and consistent service following the customer service model Receive and resolve member/customer complaints and seeks assistance from management in complaint resolution as necessary Participate in office events developed to generate insurance revenue, improve member awareness of products, and support local community activities Fulfill, maintain and service insurance policies Respond to inquiries regarding insurance availability, eligibility, coverage. Prepare insurance proposals, policy changes, transfers, and billing clarification Contact members or insureds regarding the renewal of delinquent memberships, late premium payments and to solicit reinstatements in the event of policy cancellations Verify new business applications Refer relevant members/insureds to other lines of business (i.e. Travel and Life) Process insurance and membership payments Update electronic member information Maintain filing systems and provide other general Agency support HOW WE REWARD OUR EMPLOYEESStarting hourly wage of $23.00 - $25.50 per hour, based on experience WE ARE LOOKING FOR CANDIDATES WHORequired Qualifications: A Current Property & Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products. Successful completion of Customer Service, Insurance and Membership training within 6 months of hire Education: High School Diploma or equivalent Work Experience: Provide a high level of customer-focused service Service insurance policies and processing applications, renewals, and amendments Respond to billing and coverage questions Process monetary transactions; Taking payments Promote the sales of insurance products and services using established guidelines Present complex information in a clear and concise manner Knowledge and Skills: Analyze member/potential customer insurance needs and determine appropriate levels of coverage Prepare appropriate rate quotations Organize, plan and promote the sale of ACG insurance and membership products and services Perform outbound service calls Maintain accurate records Insurance terminology General insurance regulations Underwriting procedures Sales regulatory and compliance guidelines Insurance Systems and/or membership systems (e.g., PPS, POS, IMS, IPM) Work effectively in a team environment Work independently, with minimal supervision Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility Proficient in using Microsoft Office products Read, comprehend, and communicate clearly and concisely in the work environment and with the public (e.g., explain instructions, rules and procedures) Perform mathematical calculations to accurately perform monetary transactions Work under pressure in a high volume, fast paced customer service environment Successfully complete appropriate training relative to all Auto Club Group (ACG) products and services Work EnvironmentWork in a temperature-controlled office environment. Willingness and ability to work irregular hours to include weekends, holidays, and community events. #LI-DH1 #LI-ONSITE #appcast Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

At Horizon Hobby, we inspire dreams and help build memories! Our company is the leader in the global Radio Control industry, celebrating 40 years in 2025! We offer tremendous opportunities for growth and development and a full array of benefits including discounts on our products. We are currently hiring for a Wholesale Customer Support Representative! We are currently hiring for a Wholesale Customer Support Representative to support Horizon Hobby Retail Partners. This role is a business-to-business (B2B) focused and provides service to authorized wholesale accounts only. This position not does not support direct-to-consumer inquires. The Wholesale Customer Support Representative provides an industry-leading support experience to retail partners via phone and email. The primary objective of this role is to support the operational and service needs of wholesale accounts in a timely, accurate and professional manner. This is a full-time, on-site position at our Champaign Illinois location. Working hours are Monday-Friday 8am-5pm. Typical pay for this position is $16hr. The final offer for this position will be based on the unique experience and qualifications of the candidate selected. This position may also be eligible for a bonus not included in the base pay range. Key Responsibilities * Serve as a primary point of contact for retail partners, responding to inquiries related to orders, shipping, invoicing, returns and warranty processes. * Respond to retail partner inquiries within established service-level expectations (phone, email and or digital channels). * Accurately document all interactions, actions and resolutions within internal systems. * Collaborate effectively with internal teams (Sales, distribution, Finance, Service and Operations) to resolve retail partner issues. * Assist in identifying recurring issues, process gaps, or trends impacting retail partners and contribute to continuous improvement efforts. * Participate in meetings related to wholesale customer service and operational initiatives as required. * Maintain a high level of organization, attention to detail and time management while handling multiple priorities. * Perform addition duties or projects as assigned by management. Role Scope Specifics * This position supports wholesale retail partners only. * Interactions are focused on B2B operations. * This role does not provide direct support to end consumers unless required for third party sales as back-up. Qualifications * High school diploma or equivalency * Preferred knowledge of radio control products * Preferred prior experience in a B2B wholesale role, with a minimum of six months in a customer service or support role * Proficiency with computers and standard windows operating systems such as Excel, Word and Outlook. Microsoft teams is a plus * Experience using CRM or ERP systems such as Salesforce, Oracle or any other similar platform is a plus. * Strong written and verbale communication skills. * Ability to interact and work effectively with cross departments. Benefits and other perks * Medical, Dental, Vision * HSA and FSA options * Short-Term and Long-Term Disability Insurance * Life Insurance and Supplemental Life Insurance * 401(k) with a company match * Paid Time Off * Paid Holidays * Internal Rewards * Discounts on Products * Additional Coverage such as accident, critical, hospital and pet insurance. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Horizon Hobby is a progressive, innovative company and, as such, is constantly reevaluating and reinventing the processes and procedures associated with each job. The essential duties and responsibilities of this position may change at any time. In addition, employees may be asked to work on special projects or to assist with other work necessary or important to the operation of Horizon. Your cooperation and assistance in performing such additional work is expected and appreciated. Horizon Hobby, LLC is an equal opportunity and E-Verify employer

If You're Great at Helping People, We've Got the Career for You Are you a natural communicator who enjoys solving problems and creating great customer experiences? At Orkin, we'll turn your people skills and attention to detail into a rewarding, long-term career with opportunities for growth and the backing of the most recognized name in pest control. As an Orkin Customer Service Specialist, you'll be the friendly, knowledgeable voice our customers count on every day. You'll handle service requests, schedule appointments, resolve concerns, and support our field team in delivering the exceptional service Orkin is known for. Your ability to listen, multitask, and find solutions will help ensure every customer feels valued and protected. Backed by over 120 years of industry expertise, the Orkin Guarantee, and a trusted brand that customers already believe in, you'll have everything you need to provide top-tier service with confidence. You'll enjoy award-winning training, career advancement opportunities, and the satisfaction of knowing your work helps protect homes, businesses, and families. With Orkin's industry-leading tools, supportive team culture, and commitment to excellence, you'll have the foundation for success and a company that's invested in your future. Why Orkin? You'll have more than a job; you'll have a career with growth potential and benefits that go beyond the basics. This includes competitive compensation and a 401(k) retirement savings plan. Not to mention, you'll also receive opportunities to volunteer and give back, ensuring everyone has a safe place to live, work, and play. Work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience is required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession-resistant. We are driven by a shared mission and grounded in values that define everything we do: * Safety * Professionalism * Empathy * Integrity * Innovation With a reputation built over more than a century and a team-first culture, you'll feel supported from day one with the freedom and tools to succeed. Responsibilities What You'll Be Doing * Answer incoming calls and make outbound calls to customers to schedule, confirm, and follow up on service appointments. * Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules; don't worry, we will train you! * Apply expertise developed in training to schedule appointments for technicians to efficiently minimize driving time and/or distance as needed and recommend alternative routes when appropriate * Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs * Monitor, update, and maintain customer database with accurate customer information, including call details, disposition of calls, payments, and other results * Reschedule unserved accounts within 24 hours * Participate in quality assurance processes, programs, and initiatives * Safeguards customers' privacy and other proprietary information What's In It for You? * Competitive Earnings Starting at $18- $20 per hour (based on experience), plus commissions. * Performance Bonuses - Get rewarded for exceeding goals and delivering exceptional service. * Industry leading, quality, and comprehensive training program. * Benefits That Go Beyond: * Medical, Dental, Vision & Life Insurance * 401(k) with company match * Paid vacation, sick leave, and holidays * Employee Stock Purchase Plan * Career Growth Opportunities - We promote from within and invest in your future. Qualifications You'd Be a Great Fit If You: * Love helping people and creating positive customer experiences * Are a strong communicator who enjoys solving problems. * Have previous Customer Service or Administrative experience (preferred) * Stay organized, detail-oriented, and calm under pressure. * Are confident using computers, scheduling systems, and multitasking throughout the day. * Thrive in a team environment and take pride in providing exceptional support. What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodation: * You must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time * Be able to regularly lift and/or move up to 25 pounds. Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer You'd Be a Great Fit If You: * Love helping people and creating positive customer experiences * Are a strong communicator who enjoys solving problems. * Have previous Customer Service or Administrative experience (preferred) * Stay organized, detail-oriented, and calm under pressure. * Are confident using computers, scheduling systems, and multitasking throughout the day. * Thrive in a team environment and take pride in providing exceptional support. What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodation: * You must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time * Be able to regularly lift and/or move up to 25 pounds. Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What You'll Be Doing * Answer incoming calls and make outbound calls to customers to schedule, confirm, and follow up on service appointments. * Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules; don't worry, we will train you! * Apply expertise developed in training to schedule appointments for technicians to efficiently minimize driving time and/or distance as needed and recommend alternative routes when appropriate * Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs * Monitor, update, and maintain customer database with accurate customer information, including call details, disposition of calls, payments, and other results * Reschedule unserved accounts within 24 hours * Participate in quality assurance processes, programs, and initiatives * Safeguards customers' privacy and other proprietary information What's In It for You? * Competitive Earnings Starting at $18- $20 per hour (based on experience), plus commissions. * Performance Bonuses - Get rewarded for exceeding goals and delivering exceptional service. * Industry leading, quality, and comprehensive training program. * Benefits That Go Beyond: * Medical, Dental, Vision & Life Insurance * 401(k) with company match * Paid vacation, sick leave, and holidays * Employee Stock Purchase Plan * Career Growth Opportunities - We promote from within and invest in your future.

Excellent opportunity for an experienced Customer Service Representative who has compassion for those needing help, who takes professional satisfaction in supporting co-workers, and who thrives in an environment that involves a variety of tasks. Our Bloomington IL. location seeks a full-time Customer Service Representative. Position may require some weekend and evening hours. Responsibilities * Deliver exceptional customer service by adhering to Chestnut's behavioral standards and promoting its culture of service excellence. * Greet customers, provide directions, answer phone calls, and route calls appropriately. * Conduct patient interviews in person or by phone to collect demographic, financial, and other necessary information for billing and payer plan establishment. * Assist patients with fee-related inquiries, collect financial information, and copy identification and insurance cards to establish service fees. * Maintain knowledge of Chestnut's emergency procedures, monitor lobby/building occupancy, ensure client and visitor safety, and complete Incident Reports as needed. * Schedule appointments based on medical needs, gather medical concern information, determine need for nurse triage per red flag protocols, and coordinate triage when necessary. * Check patients in and out following department protocols. * Review EMR for follow-up appointments, update necessary information, and ensure completion of mandatory documentation, including consents, disclosures, and patient signatures. * Verify payer eligibility through approved websites/software for each appointment and update the EMR accordingly. * Receive and record payments according to prescribed procedures. * Scan and attach documents to the patient EMR and provide backup to medical records staff. * Participate in team, staff, QI, and development meetings, applying gained knowledge as appropriate. * Operate office equipment, including copiers, printers, scanners, and fax machines. * Maintain a clean, organized, and orderly work area. * Collaborate with team members, providing backup support as needed. * Promote the recovery model by demonstrating respect and courtesy to create a safe, welcoming environment. * Promote Chestnut's culture of customer service excellence through the adherence to Chestnut's behavioral standards for customer service. * Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client/patient information. * Perform other duties as assigned. Qualifications High school diploma or equivalent. Strong customer service background. Excellent telephone skills. Knowledge of insurance policies and experience using an electronic health record with scheduling software desired. General knowledge of standard office procedures and use of office equipment. Good interpersonal and organizational skills, attention to detail, and discretion in handling confidential information. Demonstrated ability to communicate clearly and professionally with a diverse population. Ability to manage multiple tasks. Basic keyboarding skills. Experience using MS products. Ability to commute among locations to perform assigned duties. Valid driver's license, private auto insurance. Must be insurable. Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $16.00 - $17.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. check out our benefits here!

Company Mission: To be the premier employer for individuals with disabilities. Title: Front Desk/Customer Service Brief Description: We are looking for a friendly and highly organized Front Deck / Customer Service Support professional to join our team. In this role, you will be the first point of contact for our customers, ensuring a positive experience from the moment they arrive. You will manage inquiries, provide information, assist with bookings or transactions, and support day-to-day operations. Your excellent communication and multitasking skills will be essential to the smooth functioning of the front desk area. . Responsibilities: Key Responsibilities: Greet customers and visitors in a professional and friendly manner upon arrival. Answer customer inquiries via phone, email, or in person, providing accurate information about services, products, and processes. Maintain a clean, organized, and welcoming front desk area. Assist customers with any issues, concerns, or requests in a timely manner, ensuring high levels of customer satisfaction. Collaborate with other departments to ensure smooth service delivery. Handle administrative tasks such as filing, data entry, and maintaining records. Monitor and respond to customer feedback, helping to resolve any issues. Assist with special projects or promotions as needed. Process customer orders and communicate with shipping in a timely manner. Monitor inventory levels for clients and notify them when certain products are low, for reordering purposes. Collaborate with other departments to resolve any issues or delays for orders and notify clients if any potential issues arise. Assist with uploading fulfillment orders into PPS systems. Assist with return processing of orders in PPS systems. Assist with entering production information into PPS systems and communicating with clients. Assist with entering scrap information into PPS systems and communicating with clients. Assist with handwritten letters to clients. Work Conditions: Must be willing to work 40 hours per week. All work done primarily in an office environment. Qualifications: Previous experience in customer service or a front desk role preferred. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Ability to remain calm and professional under pressure. Experience with basic office software and systems (Excel, MS Office). High school diploma or equivalent; additional qualifications in business or hospitality are a plus. Positive attitude and a team player. Ability to work flexible hours, including evenings or weekends if required. Benefits: Health Insurance Dental Insurance Vision Insurance PTO 403B - retirement plan Long Term Disability Hospital Indemnity Legal Accident Insurance Critical Illness Employer paid Life Insurance Employer paid Short Term Disability Bonus Opportunities

Head of Library Liaison Services Job no: 518991 Work type: On Campus Title: Head of Library Liaison Services Division Name: Academic Affairs College: Milner Library The Head of Library Liaison Services supervises Milner Library liaison librarians and coordinates their activities, including assigning liaison areas, analyzing liaison workloads, establishing best practices for effective liaison relationships, evaluating liaison effectiveness, and promoting the integration of library goals and objectives. Additionally, the position serves as the liaison to one or more academic departments and/or co-curricular areas and participates in providing information and research assistance. This is a 12-month, tenure-track position. Milner Library faculty have responsibilities in the areas of librarianship, scholarly and creative activities, and services as outlined in Illinois State University Faculty Appointment, Salary, Promotion and Tenure Policies (************************************************************************* and Milner Library's College and Department Faculty Status Committee's Criteria for Evaluation, Promotion, and Tenure. Additional Information Illinois State University, IllinoisState.edu, was founded in 1857 as Illinois' first public university. We enroll approximately 21,000 students in six colleges. Our new strategic plan, Excellence by Design: 2024-2029, lists our seven core values: Excellence in Teaching, Learning, and Scholarship; Individualized Attention; Equity, Diversity, Access, and Belonging; Collaboration; Community and Civic Engagement; Respect; and Integrity. By acting on these values, we create a learning environment that results in our university being the first-choice public university in Illinois for high-achieving, motivated students who seek an individualized educational experience combined with the resources of a large university. Learn more about Illinois State's Metrics of Excellence at IllinoisState.edu/PointsofPride. Bloomington-Normal: Illinois State University is located in the growing twin cities of Bloomington and Normal, with a metro population of approximately 172,000. The community is also home to Illinois Wesleyan University, Heartland Community College, St. Joseph Medical Center, Carle BroMenn Medical Center, COUNTRY Financial, State Farm Insurance's International Headquarters, Central Illinois Regional Airport, and electric truck manufacturer Rivian Motors. The community has distinguished itself for its outstanding school systems, and its citizens' high level of educational attainment, as well as its parks and recreation, health care, vibrant fine arts scene, job growth, economic opportunity, historic sites, and low crime rates. Bloomington made Livability's top 100 Best Places to Live (2024) and ranked No. 3 on College Values Online's list of Best Small College Towns in America (2024). Bloomington-Normal is conveniently located about three hours from Indianapolis; two hours from both Chicago and St. Louis; and an hour from Peoria, Champaign-Urbana, Decatur, and Springfield. Many of these locations are accessible from Bloomington-Normal via Amtrak, which is located one block from Illinois State's campus. For more information on our community, visit visitbn.org. Salary Rate / Pay Rate This is a 12-month faculty position. The salary starts at $85,000 (minimum) and is commensurate with qualifications and experience, including 24 vacation days and 11 paid holidays per year. See the Illinois State University Human Resources site (************************************** for more information on benefits. Required Qualifications • Master's degree from ALA-accredited graduate program or ALA-recognized international equivalent • At least five years of professional librarianship experience • At least three years of experience as a librarian with one or more assigned liaison responsibilities • Demonstrated experience with reference/research services and library instruction • Demonstrated ability to communicate effectively (verbal, written, and public presentations) with stakeholders, including undergraduate and graduate students, faculty, staff, and community members who use the library • Demonstrated success applying existing and emerging technologies to support library public services • Knowledge of relevant trends in higher education and library liaison services • Evidence of strong commitment to inclusion, diversity, equity, and access. • Demonstrated knowledge with the tenure and promotion process • Potential to meet university requirements for tenure, including scholarly or creative activities and service Preferred Qualifications • Demonstrated supervisory experience of subject specialist library faculty members with liaison responsibilities • Demonstrated success with the practice of embedded librarianship • Demonstrated success with research consultation models • Demonstrated experience with methods of assessment and evaluation of library liaison services and activities Work Hours Generally Monday - Friday, 8:00 am - 4:30 pm with occasional weekend and evening hours as business needs dictate Proposed Starting Date As soon as available Required Applicant Documents Please prepare in advance separate documents representing a cover letter, reference list (specifically, the names, addresses, telephone numbers and e-mail addresses of at least three professional references), and resume/C.V. to attach to this application. Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Special Instructions for Applicants Initial application review will begin immediately and continue until the position is filled. All application materials must be submitted online. Application materials submitted via fax, email, or mail will not be accepted. Contact Information for Applicants Leta Janssen ************ Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Advertised: 07/02/2024 Central Daylight Time Applications close: Employee Referral Send me jobs like these We will email you new jobs that match this search. Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription. The email address was invalid, please check for errors. You must agree to the privacy statement Head of Library Liaison Services Opened07/02/2024 Closes DepartmentMilner Library Illinois State University's Milner Library seeks an innovative, collaborative, and knowledgeable professional for a tenure-track faculty position of Head of Liaison Services. This position is responsible for supervising Milner Library liaison librarians and coordinates their activities, including assigning liaison areas, analyzing liaison workloads, establishing best practices for effective liaison relationships, evaluating liaison effectiveness, and promoting the integration of library goals and objectives. TEST Current Opportunities Head of Library Liaison Services Opened07/02/2024 Closes DepartmentMilner Library Illinois State University's Milner Library seeks an innovative, collaborative, and knowledgeable professional for a tenure-track faculty position of Head of Liaison Services. This position is responsible for supervising Milner Library liaison librarians and coordinates their activities, including assigning liaison areas, analyzing liaison workloads, establishing best practices for effective liaison relationships, evaluating liaison effectiveness, and promoting the integration of library goals and objectives.

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a seasonal Adventure Readiness Specialist, you are a critical part of the Rivian Service team during our peak seasonal period, helping us provide seamless care that keeps owners focused on their adventure and their Rivians ready for the journey ahead. During our seasonal surges in delivery and service demand, you'll be on the front lines, helping our team navigate the high-volume peaks and ensure every owner's journey continues uninterrupted. This temporary role is also an exciting entry point, offering an expected 6-month, hands-on, rotational development experience that provides a comprehensive overview of our entire service operation. While this is a seasonal, temporary role, it will allow you to build skills that can prepare you for a potential future career as a Technician, Service Advisor, or Parts Advisor. Responsibilities This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor. Qualifications High School Diploma or GED is preferred Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Pay Disclosure Salary Range/Hourly Rate for Illinois Based Applicants: 19.08-21.20 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. High School Diploma or GED is preferred Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor.

Performs in an environment that is fast paced, involving repetitive quality tasks or other tasks as requested at a customer location (Bloomington, IL). This position is representing Hyundai Transys Georgia Seating System, LLC (Champaign, Illinois) and professionalism is required. Duties and Responsibilities (but not limited to): Review Hyundai Transys manufactured seats before they are installed into vehicles at Rivian and ensure there are no quality defects. Rework as needed (if allowed by the customer). Review seats after they are installed into the vehicles and ensure there are no quality defects. Rework as needed (if allowed by the customer). Participate in daily MRB review at the customer location and send feedback to Transys. Take pictures of the suspect part seat(s) installed inside the vehicles Communicate using KakaoTalk as needed regarding daily activities Upload pictures through KakaoTalk (chat group link) Review all production parts when time permits including launch parts and work closely with Rivian Quality group. Participate in trials and coordinate / perform rework as regulated by Hyundai Transys (Champaign Illinois) Ability to review parts and make determinations if they pass/fail the quality standards Track parts and rejects Supporting the Customer Quality Engineer with coordinating and performing containment activities at customer site(s) including retrofitting, reworking, re-labeling, sequencing issues, etc due to issues or concerns identified by the customer and/or Hyundai Transys Follow EHS policy Other duties as assigned Technical Skills Required: Must be able to identify visual defects and assist in making quality decisions Must have good problem-solving skills Must have good interpersonal and communication skills required Must be proficient skills in math, reading and writing Must be able to use a cordless iron (if allowed by the customer) Must be professional Must have a cell phone available for communication Must have reliable transportation Must be able to work independently Technical Skills Required: Must be able to identify visual defects and assist in making quality decisions Must have good problem-solving skills Must have good interpersonal and communication skills required Must be proficient skills in math, reading and writing Must be able to use a cordless iron (if allowed by the customer) Must be professional Must have a cell phone available for communication Must have reliable transportation Must be able to work independently Working Experience Required: Must have experience in an assembly and manufacturing environment: Familiarity with IATF16949 or ISO9001 preferred. Education: High School Diploma or equivalent Physical Demands/Working Conditions: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Constant walking and standing throughout the shift. Frequently required to bend at the knees and waist Required to use hands to type, handle objects and paperwork Required to use hands to type, write, handle objects, boxes, equipment, tools and paperwork Required to reach and hold on to items at chest level or reach above the shoulder May be required to lift and carry objects weighing up to 50 lbs. May be required to wear safety Personal Protective Equipment for eyes, face, head, feet, hearing, hands and arms. Ability to work overtime and/or weekends as required Ability to work a fixed or rotating schedule. Ability to follow instructions. The employee generally works indoor manufacturing environments. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Hyundai TRANSYS Georgia Seating System, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Morton, IL Springfield, IL Minonk, IL Port Byron, IL Make the change and be the difference. Take ownership at MCB! Established in 1960 with just one location in Morton, IL, Morton Community Bank (MCB) has grown to over 550 employees, 53 branch locations and over $5 billion in assets! We pride ourselves on our dedicated service to our customers and our communities, while placing much value on our internal assets, our employees. Each MCB employee OWNS a portion of the bank with our ESOP (Employee Stock Ownership Plan). The ESOP has proven to be a substantial benefit to employees upon retirement. Pay or shift range: $20.05 USD to $26.51 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Enjoy the Benefits of working at MCB! Medical, Dental, Vision, Short-Term Disability, HSA, FSA, 401k. Life and AD&D Insurances and Long-Term Disability, Vacation Days, Personal Days, and Paid Holidays. Job Summary Responds to and resolves incoming customer calls regarding Retail and Business Online Banking products, as well as Retail customer service, including balance and transaction inquiries, Online and bill payment enrollments, bill payment and account transfer assistance, bank-to-bank transfers, eStatement and document delivery assistance, alerts, mobile banking and general bank or account-related information. Essential Duties & Responsibilities · Respond to customer telephone inquiries for information regarding online banking, including balance and transaction inquiries, online bill payment enrollments, bill payment and transfer assistance, bank-to-bank transfers, eStatement and document delivery assistance, alerts, mobile banking, and general account information. · Answer questions relating to deposit account products and related services. · Identify compatibility of customer operating systems and internet browsers with requirements adequate for online banking product to support customer usage. · Utilize various internal and external applications, including MCBE, Navigator, Director, and other systems to support inquiries related to accounts or online banking access. · Act as 1st level support for debit card disputes, inquiries regarding transactions, limit increases; stop payment requests and potential fraud activity, escalating when necessary. · Prepare debit card requests using BPM. · Log customer interactions using Continuity Control based on bank's customer feedback program. · Maintain current knowledge of internal risk controls and loss prevention, including reporting suspicious activity per bank policy. Assume administrative responsibility for complex and confidential projects Supervisory Requirements Personnel Management: This position has no supervisory responsibilities. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · The physical activities of this position may include climbing, reaching, standing, lifting, talking, hearing and performing repetitive motions. · Medium exertion; exerting up to 50 pounds of force occasionally, and or up to 20 pounds of force frequently, and or up to 10 pounds of force constantly to move objects. · The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal. Work Environment The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · The noise level in the work environment is usually moderate. · Employees, who work 7 ½ continuous hours or more, must take a 30 minute uninterrupted lunch break no later than 5 hours after beginning their work day Education and Qualifications Essential: · High school education and diploma · BSA and other Bank related training through BAI is required annually Desirable: Experience Essential: · Fluent in MCB deposit products, in use of MCBE, in use of Continuity Control, in MCB Overdraft Program · Fluent in all types of transaction channels: o ACH o Online Banking o Checks o Mobile o Wires o Person-to-Person Payments (P2P) · Adhere to MCB's customer identification procedures when communicating with customers over phone or email · Knowledge of customer service principles & relevant computer skills Desirable: Licenses, Certifications, Training Essential (Training): · All regulatory as required · Becoming a Customer Service Expert · Becoming a Professional Banker · Communication is Everything · Engaging Our Customers · How to Make Yourself Indispensable · Legal Foundations in Banking · Principles of Banking This job description is not an employment contract, implied or otherwise; therefore, employment relationship remains "at-will."

is located onsite in Peoria, IL*** WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors Responsible for promoting culture of safety Respond appropriately and in a timely manner to all customer and Account Manager incoming communications. Analyze and assess customer needs completely and accurately with efficiency. Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines. Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material's to fill customer orders. Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders. Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue. Develop a detailed working knowledge of BlackHawk policies, procedures and practices. Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers' systems/websites and usage of those systems. Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems. Perform other duties as assigned QUALIFICATIONS: Excellent written and verbal communications skills utilizing phone, email and instant message. Excellent critical thinking skills to analyze and solve problems. Diligent and detail oriented. Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines. Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user. Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.) Experience in industrial field, B2B sales and customer service. SUPERVISORY RESPONSIBILITIES : No direct supervisory responsibility. EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Minimum 1 year previous experience in customer service or inside sales preferred. Experience in cutting tools, abrasives and MRO areas preferred. Experience with Microsoft office suite required. CERTIFICATES, LICENSES, REGISTRATIONS : None required WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment. Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Wrist rest for keyboard and mouse pad BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer **As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who care not just about the work we do - but also about each other. We are the makers, problem solvers and future work builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics and Global Services supporting Caterpillar dealers and customers. Our teams work together in critical areas that leverage digital capabilities, technology and operational excellence. As a Product Service Specialist, your responsibility is to serve as the first point of contact for Caterpillar Dealers & internal Cat personnel requiring assistance with product management (for all Caterpillar Products). The main responsibility is to process Service Requests from the Dealer/Customer utilizing Phone & Electronic channels. This role provides the dealer/customer with interim and permanent repair information to restore product functionality. Position will accomplish: The initial “triage” on Service Requests Investigates documented information Manages dealer inquiry to closure Additional Information: Location: Morton, IL (United States) Required Travel: Less than 10% (Domestic + International) Relocation Assistance Offered: None US Work Sponsorship Offered: None What You Will Do: This role receives Service Requests from dealer inquires related to reuse & salvage or parts identification issues. They will manage the SR to resolution with the duties to include: • Ensuring that relevant details of the SR are documented, (i.e. S/N, dealer details, product problem description, escalation, resolution) • Investigating SR and document into PSCRM • Assigning Caterpillar priority to Service Request • Escalating the inquiry when needed to subject matter experts • Facilitates problem resolution between Dealer and internal Caterpillar personnel • Reopening and/or reviewing issues with dealers as appropriate • Adherence to GDSN Best Practices (Guidelines) • Any additional job duties requested by management What You Will Have (Basic Requirements): • Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. • Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment. • Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner. • Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately. • Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. • Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. • Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. • Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges. What You Will Get: Through it all, we are one team - creating and delivering world-class components and solutions superior to the competition. Learn more about the Caterpillar Experience. About Caterpillar: Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. #LI #BI Summary Pay Range: $79,800.00 - $119,760.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. Medical, dental, and vision benefits* Paid time off plan (Vacation, Holidays, Volunteer, etc.)* 401(k) savings plans* Health Savings Account (HSA)* Flexible Spending Accounts (FSAs)* Health Lifestyle Programs* Employee Assistance Program* Voluntary Benefits and Employee Discounts* Career Development* Incentive bonus* Disability benefits Life Insurance Parental leave Adoption benefits Tuition Reimbursement * These benefits also apply to part-time employees This position requires working onsite five days a week.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** Posting Dates: January 7, 2026 - January 21, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community.

Trademark Marketing Group is a creative marketing firm that specializes in marketing our clients products and services to a wider and higher caliber audience. Our marketing program has been able to attract some of the largest consumer electronics and satellite television companies in the world. TMG's unique approach to each client allows for a much more pleasurable experience and a personalized campaign. One size does not fit all and we are all about creativity on a personalized level. *********************** Professionals with customer service experience are wanted to fill our Marketing and Entry Level Management positions. We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. Account Managers will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that are outgoing, personable & comfortable working in a team environment with a focus on customer satisfaction and professional development. Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long term customer loyalty. Entry level sales and marketing representatives will be trained in the following areas: Promotional Sales and Marketing Customer Service Account Coordination Campaign Management Client Relations Management Training Qualifications Job Description/Responsibilities: Contribute to a positive & energetic environment Maintain professional standards in marketing, sales & customer service Customer interaction to promote products & services Participate in daily training sessions & campaign meetings New account acquisition & customer retention Interact with customers daily to review current promotions, provide service quotes and sign on new accounts Conduct credit checks for potential customers Work strategically on a lead-based sale campaign Paperwork & lead disposition as needed Position Benefits Competitive Compensation- Weekly Pay Merit Based Advancement Exciting Bonuses & Incentive Plan Company Events Fun Work Environment Job Requirements 4 year degree preferred Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Ability to perform at a high level in a fast paced environment Reliable transportation is a required! Additional Information All your information will be kept confidential according to EEO guidelines.

At Horizon Hobby, we inspire dreams and help build memories! Our company is the leader in the global Radio Control industry, celebrating 40 years in 2025! We offer tremendous opportunities for growth and development and a full array of benefits including discounts on our products. We are currently hiring for a Wholesale Customer Support Representative! We are currently hiring for a Wholesale Customer Support Representative to support Horizon Hobby Retail Partners. This role is a business-to-business (B2B) focused and provides service to authorized wholesale accounts only. This position not does not support direct-to-consumer inquires. The Wholesale Customer Support Representative provides an industry-leading support experience to retail partners via phone and email. The primary objective of this role is to support the operational and service needs of wholesale accounts in a timely, accurate and professional manner. This is a full-time, on-site position at our Champaign Illinois location. Working hours are Monday-Friday 8am-5pm. Typical pay for this position is $16hr. The final offer for this position will be based on the unique experience and qualifications of the candidate selected. This position may also be eligible for a bonus not included in the base pay range. Key Responsibilities Serve as a primary point of contact for retail partners, responding to inquiries related to orders, shipping, invoicing, returns and warranty processes. Respond to retail partner inquiries within established service-level expectations (phone, email and or digital channels). Accurately document all interactions, actions and resolutions within internal systems. Collaborate effectively with internal teams (Sales, distribution, Finance, Service and Operations) to resolve retail partner issues. Assist in identifying recurring issues, process gaps, or trends impacting retail partners and contribute to continuous improvement efforts. Participate in meetings related to wholesale customer service and operational initiatives as required. Maintain a high level of organization, attention to detail and time management while handling multiple priorities. Perform addition duties or projects as assigned by management. Role Scope Specifics This position supports wholesale retail partners only. Interactions are focused on B2B operations. This role does not provide direct support to end consumers unless required for third party sales as back-up. Qualifications High school diploma or equivalency Preferred knowledge of radio control products Preferred prior experience in a B2B wholesale role, with a minimum of six months in a customer service or support role Proficiency with computers and standard windows operating systems such as Excel, Word and Outlook. Microsoft teams is a plus Experience using CRM or ERP systems such as Salesforce, Oracle or any other similar platform is a plus. Strong written and verbale communication skills. Ability to interact and work effectively with cross departments. Benefits and other perks Medical, Dental, Vision HSA and FSA options Short-Term and Long-Term Disability Insurance Life Insurance and Supplemental Life Insurance 401(k) with a company match Paid Time Off Paid Holidays Internal Rewards Discounts on Products Additional Coverage such as accident, critical, hospital and pet insurance. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Horizon Hobby is a progressive, innovative company and, as such, is constantly reevaluating and reinventing the processes and procedures associated with each job. The essential duties and responsibilities of this position may change at any time. In addition, employees may be asked to work on special projects or to assist with other work necessary or important to the operation of Horizon. Your cooperation and assistance in performing such additional work is expected and appreciated. Horizon Hobby, LLC is an equal opportunity and E-Verify employer

Performs in an environment that is fast paced, involving repetitive quality tasks or other tasks as requested at a customer location (Bloomington, IL). This position is representing Hyundai Transys Georgia Seating System, LLC (Champaign, Illinois) and professionalism is required. Duties and Responsibilities (but not limited to): Review Hyundai Transys manufactured seats before they are installed into vehicles at Rivian and ensure there are no quality defects. Rework as needed (if allowed by the customer). Review seats after they are installed into the vehicles and ensure there are no quality defects. Rework as needed (if allowed by the customer). Participate in daily MRB review at the customer location and send feedback to Transys. Take pictures of the suspect part seat(s) installed inside the vehicles Communicate using KakaoTalk as needed regarding daily activities Upload pictures through KakaoTalk (chat group link) Review all production parts when time permits including launch parts and work closely with Rivian Quality group. Participate in trials and coordinate / perform rework as regulated by Hyundai Transys (Champaign Illinois) Ability to review parts and make determinations if they pass/fail the quality standards Track parts and rejects Supporting the Customer Quality Engineer with coordinating and performing containment activities at customer site(s) including retrofitting, reworking, re-labeling, sequencing issues, etc due to issues or concerns identified by the customer and/or Hyundai Transys Follow EHS policy Other duties as assigned Technical Skills Required: Must be able to identify visual defects and assist in making quality decisions Must have good problem-solving skills Must have good interpersonal and communication skills required Must be proficient skills in math, reading and writing Must be able to use a cordless iron (if allowed by the customer) Must be professional Must have a cell phone available for communication Must have reliable transportation Must be able to work independently Technical Skills Required: Must be able to identify visual defects and assist in making quality decisions Must have good problem-solving skills Must have good interpersonal and communication skills required Must be proficient skills in math, reading and writing Must be able to use a cordless iron (if allowed by the customer) Must be professional Must have a cell phone available for communication Must have reliable transportation Must be able to work independently Working Experience Required: Must have experience in an assembly and manufacturing environment: Familiarity with IATF16949 or ISO9001 preferred. Education: High School Diploma or equivalent Physical Demands/Working Conditions: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Constant walking and standing throughout the shift. Frequently required to bend at the knees and waist Required to use hands to type, handle objects and paperwork Required to use hands to type, write, handle objects, boxes, equipment, tools and paperwork Required to reach and hold on to items at chest level or reach above the shoulder May be required to lift and carry objects weighing up to 50 lbs. May be required to wear safety Personal Protective Equipment for eyes, face, head, feet, hearing, hands and arms. Ability to work overtime and/or weekends as required Ability to work a fixed or rotating schedule. Ability to follow instructions. The employee generally works indoor manufacturing environments. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Hyundai TRANSYS Georgia Seating System, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Job Description WHO ARE WE: BlackHawk Industrial provides you with the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally exhibits, recruits and coach's associate's consistent with Core Behaviors Responsible for promoting culture of safety Respond appropriately and promptly to all customers and Account Manager incoming communications. Analyze and assess customer needs completely and accurately with efficiency. Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines. Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase materials to fill customer orders. Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders. Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue. Develop a detailed working knowledge of Blackhawk policies, procedures and practices. Maintain a deep understanding of the BHID systems (including P21, OS ticket, CribMaster, Autocrib, etc.), suppliers' systems/websites and usage of those systems. Perform all work in accordance with the company prescribed ISO processes and procedures utilizing appropriate company systems. Perform other duties as assigned Perform work in accordance with ISO processes and procedures QUALIFICATIONS: Excellent written and verbal communications skills utilizing phone, email and instant message. Excellent critical thinking skills to analyze and solve problems. Diligent and detail oriented. Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines. Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user. Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.) Experience in industrial field, B2B sales and/customer service. SUPERVISORY RESPONSIBILITIES: No direct supervisory responsibility. EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Minimum of 1 year's previous experience in customer service or inside sales preferred. Experience in cutting tools, abrasives and MRO areas preferred. Experience with Microsoft office suite required. CERTIFICATES, LICENSES, REGISTRATIONS: None required WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employees are required to use computers and other equipment. Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Wrist rest for keyboard and mouse pad BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.

**Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who care not just about the work we do - but also about each other. We are the makers, problem solvers and future work builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Our **Product Support and Logistics Division (PSLD)** is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics and Global Services supporting Caterpillar dealers and customers. Our teams work together in critical areas that leverage digital capabilities, technology and operational excellence. As a **Product Service Specialist** , your responsibility is to serve as the first point of contact for Caterpillar Dealers & internal Cat personnel requiring assistance with product management (for all Caterpillar Products). The main responsibility is to process Service Requests from the Dealer/Customer utilizing Phone & Electronic channels. This role provides the dealer/customer with interim and permanent repair information to restore product functionality. Position will accomplish: + The initial "triage" on Service Requests + Investigates documented information + Manages dealer inquiry to closure **Additional Information:** + **Location:** Peoria, IL (United States) + **Required Travel:** Less than 10% (Domestic + International) + **Relocation Assistance Offered:** None + **US Work Sponsorship Offered:** None **What You Will Do:** This role receives Service Requests from dealer inquires related to reuse & salvage or parts identification issues. They will manage the SR to resolution with the duties to include: - Ensuring that relevant details of the SR are documented, (i.e. S/N, dealer details, product problem description, escalation, resolution) - Investigating SR and document into PSCRM - Assigning Caterpillar priority to Service Request - Escalating the inquiry when needed to subject matter experts - Facilitates problem resolution between Dealer and internal Caterpillar personnel - Reopening and/or reviewing issues with dealers as appropriate - Adherence to GDSN Best Practices (Guidelines) - Any additional job duties requested by management **What You Will Have (Basic Requirements):** - **Customer Focus:** Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. - **Data Gathering & Analysis:** Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment. - **Service Excellence:** Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner. - **Consulting:** Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately. - **Effective Communications:** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. - **Problem Solving:** Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. - **Relationship Management:** Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. - **Technical Excellence:** Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges. **What You Will Get:** Through it all, we are one team (********************************************************************************************** - creating and delivering world-class components and solutions superior to the competition. Learn more about the Caterpillar Experience (********************************************************************************************** . **About Caterpillar:** Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. \#LI \#BI **Summary Pay Range:** $79,800.00 - $119,760.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. **Benefits:** Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. + Medical, dental, and vision benefits* + Paid time off plan (Vacation, Holidays, Volunteer, etc.)* + 401(k) savings plans* + Health Savings Account (HSA)* + Flexible Spending Accounts (FSAs)* + Health Lifestyle Programs* + Employee Assistance Program* + Voluntary Benefits and Employee Discounts* + Career Development* + Incentive bonus* + Disability benefits + Life Insurance + Parental leave + Adoption benefits + Tuition Reimbursement * These benefits also apply to part-time employees This position requires working onsite five days a week. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** **Posting Dates:** January 14, 2026 - January 21, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community (*********************************************** .