Customer service agent jobs in North Hempstead, NY

Network Adjusters is seeking a friendly, organized, and proactive individual to join our customer service team in our New York office in Farmingdale. The ideal candidate has excellent communication and customer service skills. He/she has an excellent understanding of administrative and clerical procedures/systems and the ability to multitask in a paperless environment. Your primary role will be to enter claims, address inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills. COMPANY DESCRIPTION: Network Adjusters, Inc. has been serving the insurance industry for almost seven decades and provides third-party claims administration and independent adjusting services to its clients. We offer flexible, cost-effective products tailored to the specific needs of our clients. Our services focus on achieving early claims resolution while maximizing savings on expenses and loss pay out. The company is located in Farmingdale, NY. RESPONIBILITIES: Communicate with clients, insureds, claimants and providers via phone and email Provide knowledgeable answers to questions about claims status and processes Work with internal departments to meet clients needs Data entry in various platforms, including claims intake, claims processing, preparing files for audits Provide claims and administrative support to Adjusters including but not limited to letters, forms, closings, filing of ISO, CIB and NICB Perform DMV, Locate, Asset and Police Report searches Faxing and copying, as needed QUALIFICATIONS: At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Working knowledge of Microsoft Office Suite and other office equipment Associate's degree or equivalent experience preferred Ability to learn new systems and adapt Clerical skills including data entry, record keeping, and confidentiality Highly organized, detail-oriented, able to multitask effectively, and work independently Experience working in an insurance or related business would be beneficial but is not required. PHYSICAL REQUIREMENTS/ADA: This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others. Regular attendance also is a requirement of the position as this role requires in-office presence. (This role is located in Farmingdale, NY) BENEFITS: • Training/Development and Growth opportunities • 401(k) with company match • Comprehensive health plans • Strong work/family and employee assistance programs • Flexible work hours • Comprehensive health plans including dental and vision coverage • Flexible spending account • Health insurance • Life insurance • Paid time off / company holidays • Referral program Starting pay for this position: $25.00 per hour

$15,000 Sign-On Bonus or Student Loan Assistance! As an employer, MJHS attracts individuals who see their work as a calling as well as a job. Professionals in every job category have cited that they appreciate being left to make their own decisions, are encouraged to voice their opinions, and are given the necessary breathing room to do their work with minimal supervision. Yet, at the same time, they feel that management and their co-workers are solidly behind them and readily accessible. Patients trust and rely on your judgment. And so do we! Someone with your depth of compassion, clinical insight and strong decision-making capabilities is the ideal person to map out and oversee the process of a patient's recovery from illness, injury or surgery at home. At MJHS, our dedicated staff provides a full range of advanced clinical home care services, including patient assessment, medication management and patient/family education. In this role, you will assume the ongoing, primary responsibility to coordinate, implement and continually evaluate the home care needs of your patients. You will also review patient insurance information, coordinate activities involved in each individual care plan and make sure that pertinent findings are shared with family and professional caregivers. Your excellent communication, documentation and time management capabilities will be essential to your success. And all along the way, you will experience the respect for your opinions and the high level of autonomy you need to do the job right. Excellent clinical assessment skills Strong ability to solve problems independently and interact with an integrated team Current NYS RN license and registration Bachelor's degree in nursing preferred Minimum of one year acute medical-surgical nursing experience CHHA experience preferred

💼 Salary: $51,000-$55,000 per year 🕒 Schedule: Monday-Friday, 8:00 AM - 4:30 PM (40 hours/week) Our client is seeking a detail-oriented and customer-focused professional to join their team as a Customer Relations Specialist. This role is pivotal in ensuring seamless communication across departments, maintaining customer satisfaction, and supporting operational efficiency through proactive coordination and problem-solving. Key Responsibilities Customer Engagement & Support Build and maintain strong, trust-based relationships with customers through open and responsive communication. Identify and assess customer needs to ensure high levels of satisfaction. Handle customer complaints with professionalism and follow through to resolution. Order & Supply Chain Coordination Execute customer orders from receipt through entry into the ERP system, including price review and delivery scheduling. Analyze open orders, forecasts, and shipping requirements to ensure timely fulfillment. Collaborate with purchasing to confirm component availability for order execution and quoting. Cross-Functional Communication Maintain clear communication between departments to align production plans with customer delivery expectations. Update and manage purchase orders, pricing, and revision changes in the ERP system. Shipping & Documentation Manage shipping schedules and documentation, ensuring timely pickups and accurate records. Prepare responses to routine customer inquiries and correspondence. Team Collaboration & Training Support the onboarding and training of Customer Relations Associates. Foster a collaborative team environment that promotes engagement and shared ownership of daily initiatives. Compliance & Confidentiality Uphold confidentiality in all aspects of customer, vendor, and staff information. Adhere to company policies and procedures, including those outlined in the Quality Management System (QMS). Benefits: 401(k), Health Insurance, Dental insurance, Disability Insurance, Life Insurance, Vision insurance, Paid time off: based on tenure. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

Customer Service Representative I Responsibilities: Responds to telephone inquiries using standard scripts and procedures. Defines or resolves inquiries received either through written or telephone correspondence. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Performs customer needs analysis and informs customers of services and resources available to them. Maintains adherence (attendance, punctuality, use of AUX time). All other duties as assigned Must have experience working in a call center. Education/Skills/Experience Requirements: High School diploma or GED. Excellent communication skills. Candidates must go through the interview process with the client. Customer Service Representative I *Bilingual Responsibilities: Responds to telephone inquiries using standard scripts and procedures. Defines or resolves inquiries received either through written or telephone correspondence. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Performs customer needs analysis and informs customers of services and resources available to them. Maintains adherence (attendance, punctuality, use of AUX time). All other duties as assigned Must have experience working in a call center. Education/Skills/Experience Requirements: High School diploma or GED. Excellent communication skills. Language: Spanish Training Schedule: Monday through Friday 9 am to 5 pm for 2 weeks After Training Schedule: Must be able to work between the hours of Monday through Friday 7 am to 5:30 pm and Saturday, Sunday, and holiday from 8:30 am to 5:00 pm (40-hour work week); fluctuating schedule. Work Schedule: Will be discussed during interview

Company: Sage Parts is the world's largest supplier of GSE (Ground Support Equipment) and airport-related equipment replacement parts with operations in The United States, Canada, Chile, France, Hong Kong, Singapore, Peru, South Africa, The Netherlands, and The United Kingdom. Sage Parts supplies replacement parts and accessories for all types and brands of GSE. Sage provides supply chain management, on site supply services, single source supply, logistics solutions, engineering solutions and other cost reduction programs. Summary: As a customer service representative at Sage Parts, you will be a subject matter expert in ground support equipment parts and have a technical mindset. Customer service representatives should be able to work in a fast-paced environment, handle customer inquiries and high call volumes while ensuring customers feel valued and heard. A successful CSR possess excellent communication, problem-solving, and time management skills to effectively manage inbound and outbound calls. ESSENTIAL DUTIES AND RESPONSIBILITIES: Handle inbound/outbound phone calls and email requests for quotes/orders Warranty/returns processing and follow up Work with suppliers to provide technical support to internal/external customers Work with suppliers to help customers troubleshoot/diagnose warranty claims Support of assigned territory field salesperson(s) and their customers Provide written/verbal feedback to customer's inquiries Call existing customers to promote new/additional business Follow up with customers on quotes/orders daily Customer trainings of Sage's ecommerce solution REQUIREMENTS / REQUESTED QUALIFICATIONS 2-4 years of GSE/automotive experience Inside sales experience to assist in growth of assigned territory (YoY sales turnover, gross margin improvements) Development of open sales area Call on potential customers to increase interest of Sage value add Ability to read and comprehend parts and service manuals Strong communication skills Time management/follow up and prioritization skills Must have strong customer service skills Working knowledge of Microsoft Excel and Word Must have good analytical and writing skills Spanish speaking a plus WORKING CONDITIONS: Work near/with others Desk position Occasional customer visits We stand behind our customers, products, and services as responsibility, support and continuous improvement are the key words which drive our work attitude. We also believe in work as an essential way to achieve success, and we aim to build a work environment which fosters individual growth and personal achievement for our employees through empowerment. If our values match yours, we would like to hear from you! Benefits Offered Include: Medical, Dental, Vision, Short/Long-Term Disability, Life Insurance, 401(k) plan, HC-FSA, DC-FSA, HAS, Paid time off, Holidays. Sage Parts is an equal opportunity employer. Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, creed, age, disability, national origin, genetic information, veteran status, pregnancy, childbirth, medical needs arising from pregnancy or childbirth, medical conditions related to pregnancy or childbirth, including, but not limited to, lactation, or any other characteristics protected by law, unless a bona fide occupational qualification applies.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities Communicate with customers via phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Sports interest and knowledge

Job Title: Customer Care Representative Terms: FT Permanent - 5 Days Onsite at the NY Office Salary: $60,000-$70,000 based on experience The Customer Care Representative is a vital member of the Operations Team, providing service and support to customers, Sales Representatives, and internal departments. This role ensures efficient order processing, handles inquiries, and contributes to the smooth execution of daily operations across trade, retail, repair, international channels, and e-Commerce. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer & Sales Support and Account Management: Act as a primary liaison for both customers and Sales Reps by providing accurate information on product pricing, availability, item specs, order status, and repair estimates. Process orders and memo requests via BOSS, phone, EDI, or email with accurate and timely data entry. Retrieve and respond to daily inquiries from general and repair voicemail boxes with a high level of responsiveness and professionalism. Maintain proactive communication with Trade Sales Representatives, assisting with client account updates, preparing jewelry for trade and trunk shows, and managing related clerical tasks such as document transmission and follow-up correspondence. Perform various duties as required for designated Trade accounts, including data entry into customer's portals and ordering customer specified tags. Collaborate with internal departments (Accounts Receivable, Shipping, Merchandise) to resolve customer concerns related to billing, order fulfillment, and delivery logistics. Maintain detailed and organized records of order-related documents and correspondence to support audit readiness and service consistency. Respond to E-Commerce and online repair inquiries with professionalism and efficiency. International & Affiliate Coordination Serve as the point of contact for South American accounts Act as a backup resource for Affiliate and International partners. Prepare all necessary documents for International shipments, in compliance with customs and shipping regulations. Repair Processing Manage incoming repairs for Trade, Retail, and Mail-in customers, including receiving, logging, repair order creation, and preparation of completed items for return shipment. Liaise with repair teams and customers to ensure timely status updates and clear communication throughout the service cycle. Order Fulfillment & Inventory Support Support daily Order Fulfilment/Operations duties, including stock keeping, pulling merchandise and fulfilling orders, memo fulfillment, memo returns, order invoicing, and processing credits (RTV - Return to Vendor) Participate in E-Commerce order fulfillment and related activities. Participate in semi-annual physical inventory counts and reconciliation efforts to maintain accuracy in merchandise records. JOB QUALIFICATIONS & SKILLS: Exceptional verbal and written communication skills with a customer-centric approach. Strong organizational and multitasking abilities in a high-volume, detail-oriented environment. Ability to work collaboratively with cross-functional teams to troubleshoot and resolve issues. Retail and Luxury experience preferred Spanish speaking preferred JOB COMPETENCIES Accountability - Takes personal responsibility for the quality and timeliness of their work Product Knowledge - Understanding our products and being able to suggest alternatives in a persuasive manner Customer Service - Refers to the ability to satisfy the expectations and requirements of customers, both internal and external. Displays courtesy and sensitivity and responds promptly to service requests. Identifies customer needs and explains services clearly. MIKIMOTO CORE COMPETENCIES Job Knowledge - Able to complete all routine tasks independently. Understands and performs most phases of the job well. Keeps abreast of changes in areas of expertise. Provides good advice in areas of responsibility. Initiative - Identifies opportunities and issues, proactively acts and follows through on work activities to resolve or capitalize on them. Works independently with little direction. Problem Solving - Regularly demonstrates the ability to solve difficult problems with effective solutions in a timely fashion. Seeks input from others when making a decision. May be relied upon to do so without supervision and seeks advice when unusual situations arise. Makes decisions based on accurate and complete analysis of information. Teamwork - Effectively works with others. Able to resolve conflicts and listens to others. Maintains honest relationships and is respected by others. Dependability - Can be trusted or relied upon to act in the way required or expected to get the work done. Is present at work. Is a team player. Takes responsibility for actions. Communication - Shows an understanding of the need to initiate or respond to information in an appropriate, timely and complete manner. Oral and written communications are usually acceptable, being both comprehensible and appropriate. Flexibility - Demonstrates flexibility. Adapts plans and goals for new conditions. Stays current with the organizational objectives and applies knowledge to new methods. BENEFITS Competitive Compensation Package including Salary, Company-paid Medical, Dental, Vision Benefits, Life and Long-term Disability Insurance Offers 401(K) Savings Plan with Employer Match, Short-term Disability Insurance Paid Time Off, Paid Holidays, Summer “Days” Annual Gym Reimbursement Mikimoto Employee Discount Eligibility may vary based on level and tenure, subject to change

Job Title : Call Center Representative Duration : 3+ months contract (Possible extension ) Education : High school diploma or GED. Shift Details : M-F schedule 11am - 7PM some Saturdays (8-4) Job Description: Two (2) years of experience and Bilingual (facility specific). Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. -Other assignment as necessary.

Why this role matters You'll be the glue between our social media community and our customers-supporting our Social Media/Website Manager, keeping DMs and comments buzzing, and turning site visitors into happy repeat customers. If you can spot a TikTok trend and build a clean Excel report, you'll thrive in this position. What you'll do • Support our AI chatbot across email, live chat, and social (TikTok/IG/Facebook/YouTube). • Triage and resolve order issues; partner with the operations team to keep deliveries on track. • Jump into Gorgias: reply to reviews, surface insights, and escalate themes. • Support the Social/Website Manager on content calendars, influencer/ambassador orders, UGC follow-ups, and basic site updates. • Help with Shopify tasks. • Become a mini product expert - learn collections and FAQ so you can answer like a pro. • Spot patterns and suggest ideas that make the customer journey smoother and faster. You're a great fit if you… • Are upbeat, curious, and calm under pressure. • Can switch from answering a DM to fixing a CSV in Excel without missing a beat. • Love social media culture and understand what good brand replies look like. • Communicate clearly (short, friendly, on-brand). • Enjoy organizing tasks and closing loops. Must-haves • 1-3 years in customer support, marketing support, e-commerce, or social/community. Internships count! • Excel proficiency a plus. • Comfortable with Shopify and major social platforms; willing to learn Klaviyo/Gorgias. • Bachelor's degree or equivalent experience. Nice-to-haves • Basic Canva/asset cropping, or experience pulling platform analytics. • BlueCherry (or other ERP) exposure is a plus. Job Type: Full-time Salary: $21 p/h - $24 p/h based on experience Benefits: • 401(k) matching • Dental insurance • Health insurance • Paid time off • Vision insurance Work Location: In person Amerex Group does not provide visa sponsorship for this role. Candidates must have current work authorization in the United States (e.g., U.S. citizen, permanent resident, or other work authorization that does not require sponsorship)

Join a team that powers some of the fastest-growing e-commerce sellers across 200+ channels. Goflow | Ridgefield Park, NJ (HQ) In-house preferred, hybrid/remote options available Goflow is a cloud-based platform that helps e-commerce sellers scale across Amazon, Walmart, Shopify, eBay, and 200+ other channels. From one dashboard, sellers manage orders, shipping, inventory, listings, purchasing, and analytics - powering growth without the chaos. Our headquarters is in Ridgefield Park, NJ, where we prefer in-house collaboration. Hybrid and remote arrangements are also available. The Role As an L1 Customer Support Agent, you'll be the first point of contact for sellers who rely on Goflow every day. You'll troubleshoot issues, guide customers through workflows, and make sure their operations run smoothly. Key responsibilities: Support customers with order, inventory, and shipping workflows Troubleshoot syncing, stock, and fulfillment issues Assist with carrier integrations (FedEx, UPS, USPS, DHL, 3PLs) Provide product guidance and best practices Log issues and escalate when needed What We're Looking For 2+ years in technical support, customer service, or e-commerce ops Familiarity with OMS, IMS, and shipping workflows Knowledge of marketplaces (Amazon, Walmart, Shopify, eBay) Excellent written communication (chat/email support) Strong troubleshooting and problem-solving skills Coachable, curious, and eager to learn Intercom experience (FinAI, automations) a plus Why Join Us Competitive salary + performance incentives Benefits + 401(k) with company contributions Additional perks and benefits A culture built on learning, collaboration, and customer success If this role excites you, we'd love to hear from you. Apply today.

We're looking for a professional, highly organized, and career-focused individual to join our team at TraxNYC, one of New York City's most established custom jewelry brands located in the heart of the Diamond District. This is a full-time, in-person role suited for someone who understands the standards of luxury service, is comfortable navigating high expectations, and thrives on delivering calm, efficient solutions in a fast-paced environment. Check out our Team & Workspace here: ****************************** OSrydUdw As a Luxury Jewelry Customer Service Specialist, you'll be responsible for supporting our clients at every stage of their journey - from answering inquiries and tracking orders to managing feedback and protecting client satisfaction. You'll work closely with our sales team to convert inbound interest into revenue opportunities and flag qualified leads. You'll also play a key role in maintaining our online reputation, responding to reviews, and helping to resolve any client concerns with professionalism and urgency. Just as important: you'll be expected to proactively communicate recurring issues, client trends, or operational bottlenecks to direct managers so that we can continuously improve how we serve customers. We're looking for someone who doesn't just react, but observes, reports, and helps us move forward. Key Responsibilities: Respond to customer inquiries via phone and email with clarity, professionalism, and urgency Provide accurate updates on orders, custom production timelines, and shipping Manage return and repair requests from intake to resolution Collaborate with the sales team to pass along leads and client opportunities Monitor and respond to online reviews and customer feedback Proactively reach out to dissatisfied clients to resolve issues before they escalate Identify client concerns or recurring issues and report them directly to management Keep accurate internal records using CRM platforms and project tracking tools Ensure every customer interaction reflects the high standards of the TraxNYC brand What We're Looking For: Prior customer service experience is required, preferably in luxury, jewelry, fashion, or hospitality Highly organized and reliable, with strong multitasking and follow-through Polished written and verbal communication skills Professional demeanor with the ability to remain composed under pressure Comfortable working closely with sales and production teams Able to observe patterns, recognize recurring issues, and raise them to supervisors Familiarity with CRM tools and monday.com is a plus (not required) Authorized to work in the U.S. Compensation & Schedule: Pay: $18.00 - $25.00 per hour (based on experience) Subject to growth based on performance Schedule: Full-time, Monday - Friday Standard shift: 11:00 AM - 7:00 PM Occasional weekend availability may be required Location: In-person, New York, NY 10036 (Diamond District) Perks & Benefits: Paid time off Employee discount on fine jewelry Growth opportunities into sales support, logistics, or client experience leadership Work with a fast-moving, focused team and gain deep exposure to luxury jewelry operations Direct access to management - your feedback and insights will help shape the company's success If you're serious about luxury service, take pride in your professionalism, and want to grow your career within a brand that values clarity, structure, and excellence - we want to hear from you. Check out our social media below Instagram: ********************************** TikTok: ******************************* YouTube: ********************************************** Facebook: ******************************** Twitter/X: ********************* Job Type: Part-time Pay: $18.00 - $25.00 per hour Expected hours: 24 - 50 per week Benefits: Paid time off Ability to Commute: New York, NY 10036 (Preferred) Work Location: In person

Trade Compliance Analyst/Customs Broker will ensure adherence to import/export regulations for the US and Canada. Key responsibilities include staying updated on trade laws, managing records, interfacing with government bodies, and conducting risk assessments. Your Role: Monitor and comply with US and Canadian trade regulations. Maintain accurate import/export records. Liaise with government agencies and facilitate communication with relevant departments. Conduct risk assessments and collaborate on corrective actions. Lead internal audits and provide employee training. Analyze data for strategic insights. Qualifications: Bachelor's Degree 4-6 years of trade compliance experience, including US and Canadian focus. Customs Broker's License required. In process will be considered. Strong understanding of import/export regulations and customs procedures. Excellent communication and analytical skills. Proficiency in Microsoft Office and trade management software. If you're detail-oriented with a passion for trade compliance, we want to hear from you!

Are you ready to be a part of something meaningful? We're partnering with an innovative client in the healthcare industry who is seeking an exceptional Customer Service Representative to join their team! This is an incredible opportunity to make a difference in people's lives while thriving in a supportive, engaging workplace. What you'll do: As a Customer Service Representative, you'll be an integral part of the team, supporting patients and ensuring their needs are met while delivering an exceptional customer experience. Your key responsibilities will include: Answering inbound calls: You'll be the friendly voice on the other end of the line, assisting customers with their inquiries and guiding them through company processes. Processing orders: Accurately entering orders into the company's software system and ensuring they are successfully processed and shipped. Follow-ups: Building trust with customers as you track and confirm order shipments, keeping them fully informed along the way. Troubleshooting and resolving issues: Acting as a problem-solver, you'll tackle technical product issues with a solutions-oriented approach. Cultivating positivity: Bring your “can-do” attitude to work, an openness to new ideas, and a dedication to making every customer interaction count. Being the spark of positivity: Show up with a smile, adding value to the workplace culture while supporting your teammates, suppliers, and customers. What we're looking for: Our client is searching for candidates who are: Outgoing, empathetic, and passionate about delivering exceptional customer service. Detail-oriented with stellar organizational skills to ensure timely processing of orders. Adaptable and open to learning new systems and processes. Capable of thriving in a fast-paced environment with a proactive mindset. If you're someone who loves solving problems, enjoys supporting people in their moments of need, and is excited about creating meaningful connections, this role is perfect for you. Why should you apply? Join a company that values its employees and customers equally. This is an opportunity to work with a small, welcoming team that celebrates positivity and collaboration. You'll also contribute to a healthcare organization that's genuinely making a difference in its community. Take the next step in your career, apply today! Your smile, attitude, and customer-focused mindset could be exactly what our client is looking for.

Title: CSA Validation Subject Matter Expert (SME) Work type: Contract to hire Pay: W2 only Travel: Hybrid onsite (3x per week) NO THIRD PARTIES! Must Have: Extensive experience in the Medical, Pharmaceutical, or Regulatory Compliance industries. Strong CSA (Computer Software Assurance) experience; this role is a true SME function. Excellent communication, leadership, and collaboration skills. Positive, professional attitude; ability to work effectively with cross-functional teams. Agile experience/knowledge highly preferred. Role Overview: The CSA Validation SME plays a key role in the CSA Center of Excellence (COE). The primary responsibility is to ensure the integrity and compliance of CSA projects, with a strong focus on risk assessment and regulatory/data integrity requirements. This role serves as a critical bridge between COE leadership and protocol authors/testers, ensuring that validation projects align with R&D, GSC, and IT policies. Responsibilities: Provide expertise and guidance on validation project risk and complexity. Maintain and promote validation best practices. Gather project information from system owners. Partner closely with Business Analysts. Ensure compliance with Good Documentation Practices (GDP). Support writing and reviewing of reports summarizing CSA validation execution. Collect and incorporate feedback from system owners. Draft and execute GxP Assessment, Risk Assessment (RA), Validation Plan (VP), Test Plan (TP), and Validation Summary Report (VSR) as needed. Draft, review, and execute additional validation documentation when required. Qualifications: Bachelor's Degree in Computer Science, Information Technology, Chemical Engineering, Biomedical Engineering, or related field. 7-10+ years of progressive experience with Computer System Validation (CSV) and Computer Software Assurance (CSA). Strong knowledge of GAMP 5 and 21 CFR Part 11 standards. Previous experience in a GxP or life sciences industry is required. Technical competency in FDA regulations. Experience in generating, reviewing, and addressing CAPAs. Strong written and verbal communication skills. Proven collaboration and teamwork abilities. Self-directed with strong time management and organizational skills. Practical experience with Data Integrity and ALCOA+ is a plus.

DONOR SERVICES ASSOCIATE - TEMP Schedule: 3 days per week, 8:30 am-3:30 pm (Monday, Tuesday, and Thursday except Thanksgiving week, which will be Monday, Tuesday, and Wednesday). Immediate Start. Pay: $28/hr (temp) Location: - Manhattan, NY Job Summary: A Donor Services Associate is needed to assist the Donor Services Supervisor in gift processing, ensuring that gifts are categorized, tracked, and reported correctly. The associate should also provide timely and professional customer service to Donors and assist in all donor inquiries. Essential Job Functions: Complete Daily Tasks Related to Gift Processing Import constituent data into the database Import gifts and update donors' biographical data Reconcile any gift discrepancies with the gift processing vendor Produce and post daily closing reports Support the Donor Services (DS) Supervisor in quality assurance and revenue reports Maintain a Trusting Relationship with Donors Answer donor calls promptly, providing a personalized response to their inquiries Proactively notify donors of returned checks, declined credit cards, etc When absent, arrange for calls to be answered promptly Assist with Gifts Receipting & the Monthly Giving Program Create and submit receipts and weekly Welcome Packets to gift processing vendor Draft communications and make phone calls to recurring donors to remind and alert them of lapses and changes Assist the Database Team with special projects as instructed by the Donor Services Supervisor and Database Manager. Creating donor and gift reports for the Development team members under supervision Mass updates of donor records in the database Assist with the Honor/Memorial Program Mail-requested notifications within a week of processing each gift Responsibilities: Exercise discretion in donor and personnel matters, and issues of confidentiality Coordinate and collaborate on projects with leaders of the Development Team Actively lead and participate in team meetings and team initiatives Provide a professional presence as a spokesperson and ambassador representing all aspects of our organization to staff, visitors, volunteers, donors, and external groups Seek opportunities for professional growth and maintain professional relationships with peers in other organizations. Complete other duties as assigned Qualifications: Understands the organization's Statement of Faith and adheres to the Code of Conduct Bachelor's degree preferred or applicable experience Have at least two years of relevant work experience Experience with a customer relationship management system (Salesforce preferred) High proficiency in Microsoft Office with a strong emphasis on Excel Demonstrate ability to multi-task, learn quickly, and exercise good judgment A high level of integrity that builds trust with internal and external stakeholders Have strong interpersonal and customer service skills Take direction, creatively problem-solve, and meet deadlines with excellence Work independently and collaboratively in a team environment Be an analytical process thinker with acute attention to detail Have excellent written and verbal communication skills Thrive in a fast-paced environment Be self-motivated, dependable, and punctual We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

Scully and Scully , the prestigious Park Avenue luxury home furnishings store is seeking a Customer Service Associate with sales experience preferred. Responsibilities Include: · Accurately process daily entry of orders and perform routine order tracking through our proprietary software to ensure timely processing and shipping of customer orders. · Provide exceptional service and correspond with customers via email and phone in a timely fashion. · Follow up on existing issues and keep customers updated on the status of their orders. · Schedule pick-up and delivery of items with third-party shippers; monitor deliveries to ensure accuracy and timeliness. · Send and track customer sample requests as well as other administrative projects. Basic Qualifications: · Sales experience preferred. · Ability to give exceptional customer service in a timely fashion. · Excellent technical skills, including MS Office Suite and web-browsing. · Great organizational, verbal and interpersonal skills. · Very detail oriented and a quick learner. · Ability to multi-task and prioritize. · Computer data entry proficiency. We offer excellent salary plus commission, workplace environment and benefits (Health Insurance, 401k, Paid Time Off). Opportunity for growth within the company. Please attach your resume in PDF or DOC format.

We are seeking polished, professional, and customer-focused VIP Guest Ambassadors to support an exciting immersive experience located in the heart of Times Square. This one-of-a-kind attraction offers guests an unforgettable opportunity to engage with the magic of New Year's Eve year-round. As a VIP Guest Ambassador, you will play a vital role in creating a world-class experience for visitors from around the globe. Responsibilities Welcome and escort VIP guests, providing warm, professional, and attentive service from arrival to departure. Deliver personalized experiences by anticipating guest needs and exceeding expectations. Provide knowledgeable information about the immersive experience, including exhibits, history, and attractions, ensuring guests feel fully engaged. Coordinate with operations, hospitality, and security teams to guarantee seamless guest flow and a premium visitor experience. Assist with VIP check-in and reservation management, ensuring accuracy and efficiency. Monitor guest feedback and communicate observations to management to continuously improve service standards. Uphold the highest standards of professionalism, appearance, and confidentiality while interacting with high-profile visitors. Support event activations, private tours, and special programming as needed. Qualifications Prior hospitality, luxury retail, front-of-house, or guest services experience preferred. Exceptional interpersonal and communication skills, with a strong customer service orientation. Ability to remain composed and professional in a fast-paced, high-profile environment. Flexible availability, including evenings, weekends, and holidays. A polished, professional appearance and demeanor. Multilingual skills a plus. What We Offer An exciting opportunity to be part of a globally recognized, immersive Times Square attraction. Competitive hourly rate and opportunities for growth. A dynamic, team-oriented work environment in one of New York City's most iconic locations.

London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

· Call Centre AND Payroll Timekeeping experience in call centre environment required · Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. ·Two (2) years of experience and Bilingual