Post Job

Customer Service Agent Jobs in Oklahoma

- 950 Jobs
  • Leave Representative

    Hobby Lobby 4.5company rating

    Customer Service Agent Job In Oklahoma City, OK

    Hobby Lobby Stores, Inc., a privately-held company based in Oklahoma City, Oklahoma, is looking for a qualified individual to fill a Leave Representative position in our corporate Benefits Department. The position incorporates an overall knowledge of federal and state leave of absence laws, and is responsible for the administration and processing of leave of absence cases. This is a full-time, hourly, non-exempt position and reports to the Leave Supervisor. NOTE: To be considered for this position, an applicant must provide a cover letter summarizing the applicant's particular interest in the position, relevant experience, and desired salary, along with a current résumé. Responsibilities include: Oversee and manage all company leave of absence requests including but not limited to: Family Medical Leave Act (FMLA), Military, State Mandated Leave of Absence, and Personal Leave of Absence. Document and maintain accurate employee leave of absence and confidential medical records. Maintain specialized knowledge of FMLA and related state leave laws to ensure proper administration of interacting leave laws (FMLA, ADA, USERRA, Pregnancy Disability Act, Paid Family Leave, Temporary Disability, etc.) and company policies. Process all leave of absences according to established guidelines, including determination of eligibility, providing employees with timely notification, and evaluating documentation provided to ensure compliance with federal and state laws. Initiate, respond, and maintain communication with employees regarding their need for leave, and provide support through the leave of absence process. Provide leave education and guidance to store, district, and regional management to facilitate a smooth commencement and return from leave of absence. Collaborate with HR on expiration of Federal and State Mandated Leave of Absence and the interaction with American with Disabilities Act (ADA). Respond to employees regarding general benefit premium payment inquiries while on leave of absence. Process and work a variety of reports, and conduct regular audits of employees on leave. Perform other tasks as assigned. Auto req ID 15197BR Job Title Leave Representative Job Description - Requirements Bachelor's Degree preferred Must have knowledge and experience with administration of leave programs, including FMLA, ADA, Military and other applicable Federal and State leaves Proficient in Microsoft Word, Excel, and Outlook Experience with HRIS benefits systems (SAP preferred) and timekeeping systems (Kronos preferred) High level of attention to detail, follow through, critical thinking and problem solving Ability to work independently as well as within a team structure Must have ability to multi-task, set priorities and organize own work load Strong communication and organizational skills Saturday work will be required at times Benefits include: Competitive Wages Me dical, Dental and Prescription Benefits 401(k) Program with Company Match Paid Vacation Sick / Personal Pay (SPP) Employee Discount Life Insurance and Long Term Disability Insurance (LTD) Flexible Spending Plan Holiday Pay Integris Clinic and Pharmacy on Campus Chaplain Services on Campus Hobby Lobby Stores Inc., is an Equal Opportunity Employer For reasonable accommodation of disability during the hiring process call **************. State/Province Oklahoma City Oklahoma City Address 1 7707 SW 44th Street Zip Code 73179
    $27k-30k yearly est. 9d ago
  • Customer Service Admin

    HSM 4.7company rating

    Customer Service Agent Job In Tulsa, OK

    Under general supervision, interacts directly with customers over the telephone and by email regarding requests for products & services; enters sales orders into JDE. Investigates complaints & problems working closely with Production, Sales, Accounting, Credit, & Shipping Departments. Responsibilities Responds to customer requests and questions regarding service, product, and account information. Keys in sales orders and raw material orders. Uses the computer to access and update customer records. Helps resolve customer complaints through analysis and follow-up. Alert appropriate persons (Production, Sales, Shipping and/or General Manager) of Customer feedback. Obtain documentation on orders that issue arises concerning late delivery, change in order, quantity etc. Help resolve any billing and receiving issues both internal & external customers. Communicate with the warehouse to help insure timely & accurate deliveries are made by attending daily production meeting and addressing any backorders. Corresponds with Sales Team regarding issues with received customer complaints, inquiries, orders and concerns. Assist with special customer requests such as loading sequence. Answer the phone and other office duties as requested. Manage order modification process for date changes, deletions, additions, etc… as it relates to expectations for the customer, production, shipping and document flow. Management of shipping documents including loading tallies, invoicing and driver's paperwork. Maintain customer prices in JDE. Additional duties may be assigned by management based on Locations needs. Qualifications Customer service experience in a manufacturing setting preferred. Strong attention to detail. Strong organizational skills. Data management experience. A strong candidate will have excellent skills in the areas of communication (both written and verbal), organization (physical and electronic), collaboration and interpersonal interactions. Excellent computer and typing skills. Advanced in Microsoft applications. Excellent math skills. Email etiquette.
    $38k-46k yearly est. 13d ago
  • Customer Care Professional

    Bassett Furniture Industries, Inc. 4.7company rating

    Customer Service Agent Job In Oklahoma City, OK

    Responsible for managing the daily operations of the Bassett Home Furnishings retail location, so that the store's financial objectives, customer experience, and daily tasks are consistently achieved. The Store Operations Administrator works with customers to arrange payment for merchandise, provide follow up on customer service issues, schedules deliveries, respond to post delivery and service surveys, as well as provide information on many other issues and questions, Ensuring adherence to the Bassett standard in the following areas: customer relations, administrative functions, operational processes, and systems. The ideal candidate must possess a true passion for customer service. Necessary experience/skills/education/abilities Retail experience is a plus, but not required; Conflict and problem resolution skills; Organizational and time management skills; Commitment to Bassett's Vision and Values at all times; Valid driver's license and a maintained clear and safe driving record; Work as a team with an enthusiastic attitude; Effectively communicate with customer, co-workers, and management; Read, understand and write the English language; Utilize Windows based software, including Word and Excel; Navigate and utilize applicable Bassett systems; Occasionally lift and/or pull up to 25 pounds; Occasionally bend or reach overhead; Essential Functions Assist design consultants with order entry, cash management, and financing applications. Assist ordering parts for customers such as arm caps, table legs, hardware, etc. Direct administrative functions, including management and maintenance of: Petty cash reconciliation, along with reimbursement and balancing of the cash drawer. Assist with sales order entry auditing using the daily transaction report. Work directly with customers to understand, troubleshoot, and resolve post purchase service concerns. Scheduling customer deliveries, service calls and conducting customer satisfaction surveys. Processing service orders and maintain communication with customer on service status. Receive purchase orders for parts or store pick-ups. Audit and approve daily business folders and ensuring cash balancing to include all necessary supporting documentation is sent to the Retail Accounting Team including deposits and payments, in conjunction with store manager. Manage operational processes and practices, including: Store expense control, warehouse procedures, inventory accuracy, and building maintenance. Establish relationship and open communication with human resources, distributions centers, visual team, corporate customer care, accounting, etc. Perform other operational duties as assigned; Maintain satisfactory time and attendance. Benefits include: Paid training Health/Dental/Vision coverage Life Insurance 401(k) plan with company match Tuition assistance Paid time off Generous Employee Discounts Work in a State-of-the Art Showroom Opportunity for growth and advancement. Bassett Furniture Industries is an equal opportunity and affirmative action employer and does not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, veterans status or other protected category. Bassett is dedicated to ensuring that qualified applicants are employed and that employees are treated consistently during employment, without regard to their race, color, religion, sex, national origin, disability, age, veterans status or other protected category. EEO/AA-M/F/V/D
    $40k-47k yearly est. 9d ago
  • Customer Service Representative

    PC Promotions 3.8company rating

    Customer Service Agent Job In Tulsa, OK

    Customer Service Rep (CSR) Job Description The Customer Service Representative (CSR) is the liaison between sales, production, vendors and clients. CSR works with the vendors to ensure products are ordered accurately and delivered on time to our clients. Primary Responsibilities: • Support inside and outside sales staff • Prepare and send PO's to vendors for merchandise and design services • Review art proofs from vendor, ensure accuracy and provide approval • Track order status, keeping client and sales up‐to‐date on progress • Guide client through a successful order cycle, sending order and shipping acknowledgments • Help build and maintain relationships with clients and vendors • Work with the warehouse manager to navigate merchandise traffic from vendor, to warehouse, to decorator, to client • Resolve product problems, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution • Manage social media - minimal Requirements: • Ability to manage with ease multiple projects at once • Excellent communication skills - both verbal and written - a must • Ability to set production schedules, the discipline to adhere to the schedule and enforce the schedule with outside vendors • Attention to detail, while keeping the scope of the project in mind • Experience with graphic arts • College degree preferred • 3‐5 years' relevant experience, not industry specific • Software: Adobe Photoshop, Illustrator and InDesign. Microsoft Word and Excel • Familiar with social media platforms PC Promotions is a well‐established and growing Tulsa‐based company. At PC Promotions, we help our clients promote their brands and services with the latest apparel, accessories, rewards and gifts. We are searching for the next team member to share our vision for continued customer service and growth. This person is energetic, dynamic, creative, organized, hard‐working and personable. Please send resumes to jody.cunningham@pc‐promotions.com
    $27k-32k yearly est. 14h ago
  • Customer Service Representative

    Brown Insurance Agency

    Customer Service Agent Job In Sapulpa, OK

    About the job The Customer Service Representative (CSR) provides customer service to our current and potential customers. The CSR will communicate with clients via email, phone, and in-person. An insurance license is not required, but is a plus and can help with additional compensation. There will be a 90-day probationary period. Paid time off will be earned after the probationary period has ended. There will be no health insurance or other benefits, other than vacation and PTO. We are looking for someone that has a desire to learn and grow with our independent insurance agency. This will be a long-term position with a great, family-owned company in downtown Sapulpa. Pay starts at $15 and depends on experience. This job will be conducted in an office setting, and will be full-time 9:00 am-5:00 pm Monday through Friday. Required Skills & Experience · HS diploma · Customer service experience preferred · Computer proficiency (Microsoft Outlook) · Excellent customer service skills and attitude · Excellent communication skills - verbal and written · Must be able to work independently with little supervision · Must be able to view a computer screen for a significant portion of the workday · Strong attention to detail · Strong organizational skills · Answering phones as needed · Ability to type emails · Ability to read and interpret documents · Ability to adapt to change · Ability to work effectively and multi-task in fast paced, multi-customer environment · Must be able to work as part of a team at times
    $15 hourly 16d ago
  • Client Services Representative

    Summit Financial Group, Inc. 4.0company rating

    Customer Service Agent Job In Bartlesville, OK

    NOTE: , located in Bartlesville OK, is for a Summit Financial Group affiliated business. JOB SUMMARY/ORGANIZATIONAL IMPACT: The Client Service Representative (“CSR”) specializes in providing exceptional support to Account Managers. They must also effectively and professionally interact with agents and clients to provide information in response to inquiries about products and services and to handle and resolve complaints. The CSR must be proficient in the areas of service, ratings, claims, and billings. RESPONSIBILITIES/ ESSENTIAL FUNCTIONS: Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer and agent interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Assist with investigation regarding unresolved customer grievances. Review insurance policy terms to resolve employer/employee issues and needs. Assist in the renewal process under the guidance of the Account Manager. Learn and know all carrier portals Learn and become proficient in processing employee eligibility changes, managing workload, and following up with clients regarding various needs. Work with agents and clients to respond to their inquiries. Identify process improvement opportunities to ensure service standards are exceeded. Perform related responsibilities and general administrative duties as required or assigned. EXPERIENCE: Previous office experience Experience using Microsoft Office suite, Office365 experience preferred 2+ years using Excel EDUCATION REQUIREMENT: High school diploma or equivalent; Bachelor's degree preferred. CERTIFICATIONS/LICENSES: Active Life & Health Insurance license (or ability to obtain within 6 months of hire)
    $25k-34k yearly est. 7d ago
  • Bilingual Customer Service Representative

    Foundever

    Customer Service Agent Job In Pocola, OK

    Foundever™ At Foundever, we believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. We have more than 20 years of experience hiring for our customer support roles. Our modernized application technology benefits our customers and you! Location Requirements: Must reside within commuting distance of our Fort Smith, AR location. You will be working onsite at 4600 Towson Ave #275, Fort Smith, AR 72901. Te gusta ayudar a los demás? Eres fluido en inglés y español? Become a Bilingual Financial Customer Service Representative by joining an elite team that supports industry-leading financial services clients. Start your career with the pioneers of bringing passionate, innovative customer service professionals to represent the world's top brands. In this position, you will: Problem-solve and connect with customers by phone via inbound calls; no sales Speak Fluent English and Spanish Strive to meet and exceed metrics while providing excellent customer service Drive customer satisfaction through voice, chat and/or email communications Navigate through multiple digital systems Read client legal disclosures verbatim Work with Us and You'll Enjoy: Pay: $19.00/H 100% Paid Professional Training at $15 per hour Health Benefits Medical Dental Vision Employee Assistance Program (EAP) 401K retirement plan with company match Employee discounts Referral bonuses Everbetter wellness program Internal Mobility (84% of our managers are promoted within) You are perfect for this role if you: Are fluent in English and Spanish Have a high school diploma or GED equivalent Possess an ability to connect with customers, and offer helpful solutions, with empathy Are excellent at listening, with both verbal and written communication skills Have basic PC navigation skills, including search engine experience, browser navigation, typing in URL's, completing online forms, etc. Have an ability to work evening and weekend shifts Work well with a team or independently Location Requirements: Must reside within commuting distance of our Fort Smith, AR location. You will be working onsite at 4600 Towson Ave #275, Fort Smith, AR 72901. About Foundever Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. Get to know us at ***************** and connect with us on Facebook , LinkedIn and Twitter . Military Friendly: Foundever is a 2024 Military Friendly Employer. We are proud partners of Military On Source, Military Spouse -Employment Partnership and other veterans organizations. We recognize the commitment it takes to serve our country and value the unique skills and experience veterans bring to the workforce. Experience built on integrity, leadership, discipline, dedication and respect. EEO: Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
    $15-19 hourly 11d ago
  • Customer Success Consultant

    Lumen 3.4company rating

    Customer Service Agent Job In Oklahoma City, OK

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** + Construct and implement **customer success plans,** driving customer value realization + **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives + Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates + Build **value-based relationships** with customers to optimize CS plays while leveraging self-service + Share **thought leadership** with customers based on needs resulting in strengthened customer trust + Identify and qualify **opportunities for expansion,** partnering closely with sales + Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve + **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits + Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins **What We Look For in a Candidate** + Experience: 5+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience working with large and medium enterprise customers + Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $70,287.00 - $93,713.00 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $73,805.00 - $98,406.00 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $77,322.00 - $103,089.00 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (*************************************************** + Bonus Structure **What to Expect Next** Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 336832 **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. **Application Deadline** 02/15/2025
    $77.3k-103.1k yearly 2d ago
  • Captain - Customer Service

    Daveandbusters

    Customer Service Agent Job In Oklahoma

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $10 per hour Salary Range: 7.25 - 10 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-10 hourly 2d ago
  • Customer Service Specialist - Little Sahara State Park

    State of Oklahoma

    Customer Service Agent Job In Oklahoma

    Job Posting Title Customer Service Specialist - Little Sahara State Park Agency 566 DEPARTMENT OF TOURISM AND RECREATION Supervisory Organization Little Sahara State Park Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) January 01, 2099 Full/Part-Time Part time Job Type Seasonal (Fixed Term) (Seasonal) Compensation $15/hour part-time/seasonal Job Description Basic Purpose Positions in this job family are responsible for establishing contact with both internal and external customers. They provide the customer with the requested information or assistance concerning the services provided by the agency, institution, or unit, or direct this request to those who can provide the service. Responsibilities may include operating various types of telephone or communications equipment, including switchboards, communications consoles and telefax machines; issuing equipment, supplies, auto parts or other materials; processing applications for various licenses or permits; serving as a cashier in an institution, lodge, resort or other facility; and similar activities. Typical Functions * Supervises employees engaged in providing services and information to all customers, and trains staff. * Responds to requests for informational materials; researches and fills requests for those requesting such materials and information; ensures an adequate inventory of materials concerning the service. * Prepares notice of statements and sends copies to customers; reconciles discrepancies in billing and issues reminder notices. * Maintains inventory or other records; purchases necessary materials; sets up displays; maintains cleanliness of work area; and sells merchandise. * Receives customers or visitors; answers telephone calls; secures and provides requested information; provides services; or directs the request to those who can provide the customer with the information or services. * Receives requests for information and services and provides such services using advanced technological equipment. * Responds to requests concerning the interpretation of agency or program policies and procedures; develops policies and procedures for the operation of daily activities. * Prepares mail and parcels for mailing; sorts and distributes mail; operates scales and meters to determine proper postage. * Screens, examines and verifies documents for correctness, appropriateness, adequacy and conformity to establish requirements and follow up on requests or discrepancies. Minimum Qualifications * Must be at least 16 years of age. * Must be able to perform tasks that involve regular bending, stooping, squatting, walking and lifting of items up to 50 lbs. * Must possess a valid Driver's License. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
    $15 hourly 10d ago
  • Bilingual Spanish Call Center Customer Service Representative

    Conduent 4.0company rating

    Customer Service Agent Job In Oklahoma

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. ** Remote - Bilingual Spanish Call Center Customer Service Representative ** **$17.00/ Hourly** **Paid Training** **Equipment Provided** **Full-time with Full Benefits** Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Training Monday-Friday 8:00 am-5:00 pm 5-6 weeks **Shifts:** Availability between the hours of 8:00 AM - 8:00 PM on Monday and Thursday and 8:00 AM - 5:00 PM on Tuesday, Wednesday, and Friday. **Join the Conduent Customer Service Team** Come join us and grow with a team of people who will challenge and inspire you to be the best! **Working for you** Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. + $17.00 per hour pay rate (bi-weekly pay) + Paid Training with Equipment provided. + Full-time schedule (40 hrs. a week) + Career Growth Opportunities + PerkSpot- Employee discount program + Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. **About the Role** + Act as initial point of contact for inquiries from potential and existing NJ Family Care beneficiaries and community-based organizations related to the NJ Family Care Program + Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles. + Accurately document enrollment requests, status changes, complaints, and grievances + Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone. + Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies. + Provide clear, complete, accurate, and objective information based on a full understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality monitoring processes. + Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers. + Ability to problem solve through analysis and ongoing feedback. + Achieve results through knowledge, empathy, and commitment. + Ability to work with people of diverse backgrounds. + High School diploma or GED + Background and drug screening required. **States that are Not Applicable for this position:** + AK, CA, HI, MA, IL, MT, NY + Metro Areas: MN- Minneapolis, IL, NY - NYC + OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Met + Puerto Rico Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The pay for this role is $17.00 per hour. ** ** \#Remote44 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** . _At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
    $17 hourly 36d ago
  • Customer Service/Ramp Agents - TUL

    Quickflight Services

    Customer Service Agent Job In Oklahoma

    QuickFlight Services is a growing and dynamic aviation services company. We provide aviation and ground handling services for airlines in over 30 locations across the United States. Job Description We have openings and/or are accepting resumes at this Airport for Customer Service Agents. Experience is helpful but not necessary. Applicants will be required to attend (1-3) weeks of initial required training program, followed by additional training period later. training period is paid if successful per training contract. Competitive starting wage will be $9.25 per hour once all training is completed Part-Time positions Available Duties include loading/unloading luggage, ticket counter including selling tickets and checking in passengers, gate including boarding flights and assisting passengers with special needs and other duties can be assigned. All positions have lifting requirements and all employees learn all functions/cross train CSA responsibilities will include but are not limited to: Ability to accept personal responsibility for resolving concerns Excellent work ethic and demonstrate the ability to act with purpose and urgency Safety of our customers, crewmembers and co-workers Apply security measures as appropriate and protect SIDA Preparing and issuing tickets, computing fares, issuing refunds Checking passports and travel documents Correctly route passengers and baggage during check-in Working at arrival or departure gates Ensuring the on-time departures of aircraft Assist special need passengers including wheelchair services Answering general travel inquiries, and successfully resolving customer issues Prepare flight paperwork Load and unload baggage, mail and cargo Direct aircraft to and from gates Perform aircraft services such as lavatory, water, and de-icing (winter operations) Expeditious baggage delivery to baggage claim Sort baggage in bag makeup area Operate Jetbridge and Ground Service Equipment (GSE) Perform accurate aircraft search Close counter and ramp areas following flight closing and complete flight stats Cleaning and upkeep of all work areas Successfully complete any recurrent or required additional training Perform other duties assigned This list is not all inclusive and a CSA may be required to perform duties not identified in the above list Qualifications Qualifications: Eligibility to work in the United States without sponsorship Minimum age 18, High school diploma or G.E.D preferred. Additional education is a plus Ability to read, write, speak, and understand the English language. Second language is a plus Excellent communication skills that include speaking to large groups and individual customers Familiarity with computers Ability to work any available schedule to include nights, weekends, holidays, and overtime Ability to work indoors and outdoors with strength and stamina to endure standing for entire and during inclement weather Ability to lift 50 lbs up to 70 lbs occasional over your head with stamina to bend, stoop and crawl in confined spaces Successful completion of post-offer pre-employment DOT drug screening Successful completion of FBI criminal history check that reveals no disqualifying felony convictions in 10 years Ability to provide 10 years of employment, education, unemployment history per FAR 108.33 Must possess a valid driver's license with 3 yr good driving record and provide a copy Additional Information All your information will be kept confidential according to EEO guidelines.
    $9.3 hourly 60d+ ago
  • Product/Customer Service Technician

    Leidos 4.7company rating

    Customer Service Agent Job In Oklahoma

    The NISC IV group at Leidos currently has an opening for a Product/Customer Service Technician to work in our Oklahoma City, OK office. This is an exciting opportunity to use your experience helping the FAA Asset and Purchase Management group support all aspects of printer administration, which would include a large portion of customer service. Must be able to obtain a Public Trust Security Clearance Suitability (To be eligible for Public Trust Security Clearance, one must be either a U.S. Citizen OR a U.S. Permanent Resident/Green Card holder who has resided in the U.S.A for the past 3 years. All new hires must pass a drug test prior to starting with Leidos. Primary Responsibilities: The successful candidate must provide Technical Support expertise to the Asset and Purchase Management Group. They must maintain support of assets within the customer support area. Support must include all aspects of research, customer communications, asset tracking, vendor communications, and reporting at the Mike Monroney Aeronautical Center (MMAC). Specifically, they must: Research assets using multiple tools. Send communication to organizational primaries regarding unsupported assets. Gather point of contact (POC) information, shipping information, and cost center code(s). Create Service Now request(s) on behalf of the customer/requestor for tracking and accountability. Communicate disposal procedures in an accepted medium, generally, email. Create ServiceNow tickets for AIT support as needed. Monitor delivery and installation of assets to customers. Report any issues or problems in an accepted reporting medium. Communicate with assigned users for asset information clarification. Identify corrective actions required in the property system and, if possible, resolve the issue or escalate to the proper authority. Basic Qualifications: A bachelor's degree and at least 2 years of prior experience are required. Additional years of experience may be considered in lieu of a degree. 2-5 years of supporting a computer/printer/network technical work environment. Preferred Qualifications: Previous FAA experience. Original Posting Date:2025-02-04 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range:Pay Range $72,150.00 - $130,425.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
    $27k-36k yearly est. 2d ago
  • Bilingual Spanish Call Center Customer Service Representative

    Conduent State Healthcare, LLC

    Customer Service Agent Job In Oklahoma

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Remote - Bilingual Spanish Call Center Customer Service Representative $17.00/ Hourly Paid Training Equipment Provided Full-time with Full Benefits Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Training Monday-Friday 8:00 am-5:00 pm 5-6 weeks Shifts: Availability between the hours of 8:00 AM - 8:00 PM on Monday and Thursday and 8:00 AM - 5:00 PM on Tuesday, Wednesday, and Friday. Join the Conduent Customer Service Team Come join us and grow with a team of people who will challenge and inspire you to be the best! Working for you Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. $17.00 per hour pay rate (bi-weekly pay) Paid Training with Equipment provided. Full-time schedule (40 hrs. a week) Career Growth Opportunities PerkSpot- Employee discount program Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. About the Role Act as initial point of contact for inquiries from potential and existing NJ Family Care beneficiaries and community-based organizations related to the NJ Family Care Program Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles. Accurately document enrollment requests, status changes, complaints, and grievances Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone. Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies. Provide clear, complete, accurate, and objective information based on a full understanding of program requirements. Requirements Basic understanding of a call center environment in a customer service role and quality monitoring processes. Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers. Ability to problem solve through analysis and ongoing feedback. Achieve results through knowledge, empathy, and commitment. Ability to work with people of diverse backgrounds. High School diploma or GED Background and drug screening required. States that are Not Applicable for this position: AK, CA, HI, MA, IL, MT, NY Metro Areas: MN- Minneapolis, IL, NY - NYC OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Met Puerto Rico Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The pay for this role is $17.00 per hour. #Remote44 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
    $17 hourly 37d ago
  • Customer Care Rep

    Lennar 4.5company rating

    Customer Service Agent Job In Oklahoma

    Customer Care Representative We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Customer Care Representative at Lennar is a critical link between homebuyers and trade partners to conduct final orientations, diagnose, schedule and complete warranty service work. The position requires maintaining positive homeowner relations, coordinating repair work, and ensuring satisfaction with the services provided. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Role on the Team Schedule and oversee repairs, ensuring completion within specified timeframes. Maintain service request logs and documentation of all work performed. Evaluate performance of trade partners and materials, reporting back to management. Participate in department meetings and emergency on-call rotation schedules. Your Toolbox High school diploma or GED; Associate's degree or equivalent is preferred. 1-3 years of experience in residential customer service or construction field preferred. Valid driver's license with a good driving record Strong communication, organizational and time- management skills Physical & Office/Site Presence Requirements: Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. Some office work which may require the ability to occasionally bend, stoop, reach, lift, move and carry office materials and supplies weighing 50 pounds or less. Finger dexterity is required to operate a computer keyboard and calculator. Able to drive a vehicle. #LI-DG1 #IND-CCQA Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
    $26k-30k yearly est. 11d ago
  • Customer Service Representative

    Company Name

    Customer Service Agent Job In Oklahoma

    Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support, such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions. Primary Objective Ensure effective and efficient coordination between the Company and its customers with a high level of service and support. Process sales orders and resolve customer product or service issues. Primary Function and Scope: Provides customer account mana, including, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check, and transportation management in a call center environment. Provides customer service for a high volume of inbound calls using ACD (Automated Call Distribution). Responsible for keying in orders, processing faxes, and preparation of reports. Interfaces with various groups, including internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery. Responds to customer needs. Participates in special projects and performs additional duties as required. Experience and Knowledge Required: High School Diploma or GED equivalency is required. Two (2) or more years of call center or customer service experience. Focus on customer account management preferred Prior textile industry knowledge is preferred. We offer competitive salaries and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans, and their families - Thank You for Your Service! Active military, transitioning service members, and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.
    $24k-32k yearly est. 60d+ ago
  • Remote Insurance Customer Service Representative (Unlicensed)

    Onemci

    Customer Service Agent Job In Oklahoma

    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are hiring customer services agents who are positive and genuinely enjoy helping others. In this role, you will provide full life-cycle customer service and assist customers in understanding their coverages and select the right products and services, and help find best solutions to meet their personal financial needs. This is an excellent opportunity for you to start your career, and with our industry-leading training, you are sure to succeed. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. SALARY Commensurate -------------- ...POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services Listen to customers, understand their needs, and resolve customer issues Research systems to find missing information; coordinate with other departments to resolve issues as applicable Utilize systems and technology to complete account management tasks Accurately document and process customer orders in appropriate systems Follow all required scripts, policies, and procedures Comply with requirements surrounding confidential information and personal information Escalate customer issues to the appropriate staff and managerial for resolution as needed Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem-solving, and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment State or Federal work experience COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations-and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a personal home office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other character
    $24k-32k yearly est. 44d ago
  • Operations Staff | Part-Time | BOK Center

    Oakview Group 3.9company rating

    Customer Service Agent Job In Tulsa, OK

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Perform the setup and changeover of the arena on an event-to-event basis in order to ensure complete adherence to the event schedule as-well-as tenant contractual specifications and requirements. Also, assist with cleaning of the arena to help maintain the cleanliness of the building. Overnight hours can be expected on occasion. This role pays an hourly wage $12.00 to $15.00. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. About the Venue The Bank of Oklahoma Center, also known as the BOK Center, is located downtown and serves as the premier sports and entertainment venue of the greater Tulsa region. Offering a19,199-seat multi-purpose arena and 565,000 total square footage designed to accommodate concerts, family shows and other special events and has been named on multiple occasions one of the country's best venues. Responsibilities * Actively participate in the completion of facility-wide conversions * Develop a wide array of specialized changeover skills, including setting up and breaking downbasketball court, hockey glass, dashers, polar floor, risers, chairs, tables, and stages * Assist with overall cleaning of the building to ensure readiness for events provide housekeeping assistance during events * Perform related duties and responsibilities as required Qualifications * Must be 18 years or older at the time of application * Exhibit willingness to work a flexible schedule consisting of nights and weekends. Shifts regularly occur overnight. * Work effectively in a heavily team-based environment * Be reliable, honest, dependable, and punctual * Regularly lift and carry equipment and supplies weighing up to 50 pounds * Possess knowledge of basic hand tools and their uses Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $12-15 hourly 32d ago
  • WAH Mortgage Customer Service Representative

    Onemci

    Customer Service Agent Job In Oklahoma

    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. This position supports customer service for mortgage customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- ...POSITION RESPONSIBILITIES Key Responsibilities: Handle inbound customer calls in a courteous, timely, and professional manner Listen to customers, understand their needs, and resolve customer issues Escalate customer issues to the appropriate staff and managerial for resolution as needed Ensure first call resolution through problems solving and effective call handling Follow the processes of the Client program and perform all tasks in a courteous and professional manner Utilize knowledge base and training to accurately answer customer questions Create and maintain customer CRM records with accurate call details Accurately document call resolution in appropriate systems Strictly follow client process for handling financial issues and inquiries Comply with requirements surrounding confidential information and personal information Follow all required scripts, policies, and procedures Adhere to all attendance and work schedule requirements including all scheduled training STANDARD QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Must be 18 years of age High School Diploma or Equivalent The ability to multi-task using multiple screens and systems while talking on the phone with customers. The ability to type swiftly and accurately 30-45 Words per minute The ability to read and speak English fluently Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications including corporate intranet Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook including Sharepoint) Excellent organizational, written, and oral communication skills The ability to multi-task across multiple systems and screens while speak to customers. Must be customer service oriented (empathetic, responsive, patient, and conscientious) Strong team orientation and customer focus with a positive attitude Highly reliable with the ability to maintain regular attendance and punctuality Aptitude for issue identification and problem solving The ability to thrive in a fast-paced environment where change and ambiguity are prevalent An aptitude for conflict resolution and problem solving The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred Relevant experience in banking or financial services is a plus Experience with data-entry utilizing a computer - proven professional writing and communication abilities to be able to support the customer is a plus CONDITIONS All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. COMPENSATION, BENEFITS, INCENTIVES, AND REWARDS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations-and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such
    $24k-32k yearly est. 60d+ ago
  • Winner's Circle - Customer Service

    Daveandbusters

    Customer Service Agent Job In Oklahoma

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $11 per hour Salary Range: 7.25 - 11 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-11 hourly 2d ago

Learn More About Customer Service Agent Jobs

Do you work as a Customer Service Agent?

What are the top employers for Customer Service Agent in OK?

Daveandbusters

Easy Recruiter

Quickflight Services

Top 6 Customer Service Agent companies in OK

  1. GE Appliances

  2. ACD Direct

  3. Daveandbusters

  4. Dave & Buster's

  5. Easy Recruiter

  6. Quickflight Services

Job type you want
Full Time
Part Time
Internship
Temporary

Browse Customer Service Agent Jobs In Oklahoma By City

All Customer Service Agent Jobs

Jobs In Oklahoma