Customer service agent jobs in Oregon - 1,169 jobs
Bilingual Front Desk/Customer Service
Worksource Oregon 3.8
Customer service agent job in Salem, OR
A current iMatchSkills account is required prior to referral to the employer.
To apply, email your current resume to: MidValleyBusinessReps@employ.oregon.gov. {Please include the job title & listing ID 4402089 in the subject line of your email}.
Insurance company looking for a dedicated individual to fill the position of a full time Front Desk/CustomerService Representative.
The ideal team member will be providing superior service to clients by promptly responding to their inquiries and addressing their individual needs and preferences. This is a high-pressured, fast-paced environment and the company is looking for an individual with a positive attitude who is hard working, ethical, organized, detail oriented, coachable, interacts with others effectively, and is able to prioritize and manage workflow.
Minimum Requirements:
- At least 18 years of age
- High school diploma or GED
- Bilingual English and Spanish to communicate insurance information to monolingual Spanish customers
Preferred (Not Required):
- At least 1 year of customerservice experience
Job Duties:
- Answer phones
- Review and process applications for new business
- Create client files
- Answer client questions about billing and take payments
- Process cancellations
- Process incoming mail
- Electronic delivery of policies
- Work directly with mortgage companies and financial institutions
- Document review
Employer Notes:
- Employer conducts a drug test and background check
Hours and Wage
- Monday through Friday 9:00 am - 5:30 pm with a 30 min lunch
- $20 to $22, depending on experience
- Benefits include medical (80 % paid by employer for employee), dental (100% paid by employer for employee) and vision after 60 days. 401(K) after 1 year, profit sharing and paid time off (1-2 years: 40 hours; 3-5 years: 80 hours, 5+ years 120 hours)
Language skill requirement or preference: Fluency in reading, writing, and speaking Spanish is required for this position to effectively communicate and assist Spanish speaking clients, ensuring clarity in policy explanations, documentation, and customerservice.
$28k-35k yearly est. 2d ago
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Part-Time Ramp and Customer Service Airport Agent
Envoy Air Inc. 4.0
Customer service agent job in Redmond, OR
Come and work for Envoy Air, an American Airlines Group Company, at the Redmond Municipal Airport (RDM) and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customerservice.
We are hiring immediately, with no experience required!
Pay rate: $17.74 / hr
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a CustomerServiceAgent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
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$17.7 hourly Auto-Apply 13d ago
Customer Success Representative
Smarsh 4.6
Customer service agent job in Portland, OR
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
Summary
The Customer Success team is our customer's trusted partner and advocate, with the goal of driving our customer's success and establishing loyal relationships with Smarsh. Customer Success provides business-level relationship management to drive maximum lifetime value for Smarsh.
We are looking for a motivated, entry-level Customer Success Representative who can be actively involved in building relationships, promoting product adoption, addressing issues, and identifying on-going promotion of the value of Smarsh solutions. This includes but is not limited to: renewal management, escalating client needs internally, tracking follow up for client inbound questions, resolving invoice questions or changes, and processing downgrades, cancellations, and export requests.How will you contribute?
Respond to inbound customer calls in a prompt manner
Resolve service problems by clarifying the customer's complaint, determining the cause of the problem, and explaining the best solution to solve the problem
Analyze customer contract, invoices, or billing related issues to identify necessary action to address client need
Track activity in Salesforce and accurately logs outcomes of customer discussions
Process customer account or billing adjustments
Consistently meet or exceed time to resolution targets
Partner with other internal teams to ensure client's needs and resolution with escalated issues are being met.
What will you bring?
1+ years' experience with customerservice, customer success, or inside sales preferably for the financial industry or similar highly regulated industry
Self-motivation with a proven ability to perform well under pressure to meet goals and deadlines
Excellent communication, listening, influencing, and training skills
High-reaching, tenacious and results driven
Validated ability to work both independently and in a group environment
Excellent organization, documentation, and time management skills
Experience using Salesforce or equivalent CRM solution is a plus
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
$56k-83k yearly est. Auto-Apply 60d+ ago
Airline Customer Service Agent
GAT 3.8
Customer service agent job in Eugene, OR
As a customerserviceagent you are the first impression of a passengers airport experience. CustomerService positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
Work independently without direct supervision.
Requirements:
Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, speak, and understand the English language.
Ability to stand for long periods of time
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Possess entry-level computer skills
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays
$29k-36k yearly est. 8d ago
Sales & Customer Success Specialist
Fastsigns 4.1
Customer service agent job in Eugene, OR
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Sales & Customer Success Specialist Are you a driven, people-focused problem solver looking to launch your sales and marketing career?
Do you love helping customers while being part of a creative, fast-paced team? If so, FASTSIGNS of Eugene wants to meet you!
We're looking for a Sales & Customer Success Specialist - someone who thrives in a hybrid role that combines customerservice, sales, and project coordination. You'll be the first point of contact for many of our clients, guiding them from idea to execution on custom signage and graphics solutions.
What You'll Do:
Manage customer interactions via email (Corebridge), phone, text, and in person
Handle inbound leads, provide quotes, and follow up to close sales
Coordinate internal processes and timelines to ensure smooth delivery
Manage the built room and queue, and perform quality control
Collaborate with our sales, design, and production teams
Use tools like HubSpot and G-Suite to stay organized and on task
What You Bring:
People-first mindset with strong communication skills
Excellent organizational skills and attention to detail
Drive to learn and grow (no experience in signs or sales required - we train!)
Problem-solving mentality and a proactive attitude
Comfort with tech tools (we'll train you on Corebridge and Hubspot)
Why You'll Love Working Here:
Career Growth - Room to move up and grow into several other parts of our business
Great Culture - Team of 22 who value fun, positivity, and making cool stuff!
Impactful Work - See your work all over town (“We did that!” moments)
Benefits - We pay 50% of your health AND dental insurance, PTO, paid holidays, and profit-sharing 401K
FASTSIGNS CORE VALUES
We go Above and Beyond
We Get it Done
We Get it Right
We Do it Bigger, Faster, Stronger, Smarter
We Do What We Say
We Have a Positive Mental Attitude
Ready to join a winning team?
Call Pete at ************ or apply now - we're excited to meet you! Compensation: $20.00 - $25.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$20-25 hourly Auto-Apply 60d+ ago
Parenting Call Specialist
Native American Rehabilitation Association Northwest 4.1
Customer service agent job in Portland, OR
The Native American Rehabilitation Association (NARA) is a private non-profit that provides culturally appropriate physical & mental health services and substance abuse treatment for Native Americans, Alaska Natives and other vulnerable people. NARA offers a competitive benefits package of employer-paid health insurance, 12 paid holidays each year, vacation and sick day accruals, an employer-matched 401(k) program, and employer-paid STD/LTD and life insurance. Eligible NARA employees may have access to loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).
NARA requires a minimum of two years sobriety/clean time if in recovery and all potential hires are required to pass a pre-employment (post-offer) drug screen and criminal background check. Our agency is fully committed to supporting sobriety and as such it is a requirement that all new hires agree to model non-drinking, no-illicit drug use or prescription drug abuse behavior.
EEO/AA Employer/Vets/Disabled/Race/Ethnicity/Gender/Age. Within scope of Indian Preference, all candidates receive equal consideration. Preference in hiring is given to qualified Native Americans in accordance w/the Indian Preference Act (Title 25, US Code, Section 472 &473).
We are mission driven and spirit led!
Job Description
Position Summary:
The Parenting Call Specialist provides telehealth support for parents and families, as well as resources, care coordination, patient support in maintaining housing, basic needs, and independent living skills, and crisis intervention. Works as a part of the Mental Health Team and in close collaboration with the Child and Family Team, NARA's Housing Services, medical services, and other NARA programs. The ideal candidate will have personal parenting experience and/or experience supporting children and youth in a school, daycare, or other setting.
Essential Job Duties:
· Provide phone and/or video support to parents, families, and the local community.
· Help parents and families navigate the care delivery system, including systems of health and behavioral health, housing, insurance and transportation.
· Assess suicide risk for callers and take necessary steps to ensure safety
· Provide parenting coaching using safe parenting interventions for common child and adolescent behaviors, upon request of the caller/caregiver.
· Monitor food and housing security
· Provide community support and resources to parents and families living with serious mental disorders that significantly affect their functioning in the community setting
· Assist with referral sources to help parents and families obtain benefits such as insurance and SS benefits, job training, housing, health care, socialization, child care, and other community resources
· Refer to appropriate mental health or addiction services as needed that address the parent's and family's needs
· Assist with connection to cultural resources, activities, and events, including finding resources for medical transportation, if desired
· Provide a warm hand off for consumers who are being referred out to resources
· Maintain logs and clinical records documenting support calls, follow-up, and outcomes
· Coordination of care - actively initiate and maintain communication and collaboration with all members of the parent's and family's support system and service team as permitted by the consumer
· Maintain appropriate documentation as required by agency policy and OARS, learn parent and family specific documentation in external systems as needed and approved
· Connect with parent and family community centers, resources, and disabled services public care delivery system as needed
· Participate in multi-disciplinary team meetings to coordinate care, including child and family behavioral health services and the child and family behavioral health initiative trainings.
Qualifications
· Credentialed as a QMHA or Peer Support Specialist through MHACBO required at time of hire, or ability to obtain qualification at hire.
· Previous experience with child and family services and/or Native American/Alaska Native populations strongly preferred.
· Ability to be credentialed as a peer support provider or recovery mentor would be considered an asset.
· Desire to serve children and families in a supportive capacity.
· Additional training around child and family services, culture, and knowledge of community resources and entitlement programs preferred.
· Understanding of common health and behavioral health issues for children and families.
· Ability to engage and interact positively with consumers to promote strengths and improve health and wellbeing.
· Initiative to communicate effectively in coordinating care.
· Excellent communication skills.
· Knowledge and skill in working in a multi-cultural environment.
· Good understanding of professional role and boundaries
Additional Information
All your information will be kept confidential according to EEO guidelines.
$38k-44k yearly est. 60d+ ago
Customer Representative Specialist / Bureau of Motor Vehicles
Secretary of State 4.1
Customer service agent job in Portland, OR
If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information.
Department: Secretary of State - BMV
Location: Portland, Maine
Schedule: Monday - Friday
Job Class & Grade: 6604 - 16
Salary: $18.76 - $27.03
Closing Date: January 29, 2026
This position starts at step 3 $20.75
Join Our Team at the Department of the Secretary of State
At the Department of the Secretary of State, we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and offer excellent benefits to support our team in achieving professional success while maintaining personal well-being. Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making a meaningful impact on the lives of our citizens.
Are you ready to make a difference?
We are looking for dedicated and collaborative individuals who thrive in a fast-paced, customer-focused environment. If you are passionate about delivering outstanding public service, contributing to a high-performing team, and supporting the people of Maine every day, we want you on our team.
About the Position:
The Customer Representative Specialist at the Bureau of Motor Vehicles (BMV) plays a vital front-line role in delivering direct, in-person service to the public. This is a high-volume, customer-facing position where professionalism, patience, and attention to detail are essential. This is a designated Rover position and requires the incumbent to possess and maintain a valid driver's license. Travel to other branch locations may be required on business needs. Milage reimbursement is provided in accordance with State Policy.
You will be responsible for processing a wide range of transactions such as driver's licenses, state ID cards, vehicle registrations, titles, and related services. This includes interacting with customers at the counter, over the phone answering questions, and resolve issues.
Exceptional customerservice is not only expected, but also essential in this role. You are often the first point of contact for the public, and how you communicate and resolve concerns directly impacts the experience of thousands of Maine residents each year.
What We're Looking For:
CustomerService Excellence: Demonstrated ability to provide courteous, accurate, and efficient service in a fast-paced setting with a diverse public.
High Volume Readiness: Comfortable handling large numbers of customer interactions per day while maintaining composure and professionalism.
Team Collaboration: Work effectively within a team, supporting shared goals and contributing to a respectful, productive workplace.
Adaptability: Adjust quickly to new procedures, policies, and technologies as agency needs evolve.
Attention to Detail: A focus on accuracy and thoroughness in completing tasks and managing responsibilities. Confidently make informed decisions and stay solution-focused while managing multiple priorities without sacrificing accuracy orcustomer satisfaction.
Clear Communication: Strong verbal and written communication skills to explain complex rules and processes in a way that is easy for the public to understand.
Problem-Solving: Identify and resolve issues efficiently while maintaining a calm and helpful demeanor.
Professionalism: Consistently represent the Department with respect, integrity, and accountability.
Key Competencies We Value:
Emotional Intelligence: Empathetic, self-aware, and able to manage high-stress interactions with tact.
Conflict Resolution: Handle difficult or emotional customer situations with patience and effectiveness.
Time Management: Prioritize tasks and complete assignments accurately and on time.
Commitment to Excellence: Dedication to high-quality work, accuracy, and upholding public trust.
Continuous Improvement: A mindset focused on improving processes, learning new skills, and supporting team development.
In This Role You Will:
Deliver exceptional customerservice in person and by phone while assisting customers with motor vehicle services.
Accurately review and verify documentation for issuing driver's licenses, IDs, and vehicle registrations as well as other BMV services.
Respond to customer inquiries regarding licensing laws, registration requirements, and BMV services.
Accurately collect fees and process transactions.
Assist with requests for address changes, driving records, and processing disability placard applications.
Contribute to a team that handles thousands of customer interactions monthly, ensuring each is handled with courtesy and care.
Minimum Qualifications:
Training, education, and/or experience in office and administrative support work that demonstrates:
Proficiency in applying a solid knowledge of the principles and practices of quality customerservice to perform complex work in assisting the public with applications, fees, examinations, or social services that have an eligibility or compliance component.
The ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures
The ability to deal effectively with customers and maintain composure in stressful customer-service situations.
Applicants must be authorized to work in the United States. Please note that this position is not eligible for visa sponsorship or STEM OPT extensions, and successful candidates will be required to complete an I-9 form upon hire.
Why Join Our Team?
We believe in supporting our workforce's health and well-being with a valuable total compensation package, including:
• Work-Life Fit: Take time for yourself with 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage: The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Dental Insurance: The State of Maine pays 100% of employee-only dental premiums ($387.62 annual value).
• Retirement Plan: The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
Contact information:
Questions about this position should be directed to Terri Kanaris Talent Acquisitions Specialist, via email ***********************
Application Instructions:
To apply, click “Apply for this opening” and upload your cover letter, resume, and any relevant transcripts or certifications. Your resume must include month/year for each position and list related duties and responsibilities. Please note if any experience was part-time.
Need a paper application? Download one [HERE] or call ************.
Submit paper applications, cover letter, and resume before the closing date to:
Office of Human Resources
Secretary of State, Office of Human Resources
101 Hospital Street
Augusta, ME 04330
Fax: ************
We are an Equal Opportunity Employer committed to building an inclusive workplace that respects and values diversity across all background
.
If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
$18.8-27 hourly Auto-Apply 3d ago
Insurance Customer Service
Shawn Silvia Agency, LLC
Customer service agent job in Roseburg, OR
Job Description
Shawn Silvia Agency, LLC is a growing American Family Insurance agency built on integrity, accountability, and care. Our culture blends competitive spirit with genuine heart. We work hard, support one another, and take pride in exceeding expectations. We believe in empowering our team to think critically, take ownership, and lead with empathy. Every team member plays an essential role in our success, and every voice matters. When you join us, you're becoming part of a purpose-driven agency that values excellence, positivity, and trust.
As an Insurance CustomerService Representative, you'll help clients protect their homes, cars, and futures with confidence and care. Youll manage customer inquiries, solve problems, and build lasting relationships while learning about the business from the ground up. This role is ideal for individuals who enjoy helping others, excel in positive environments, and take pride in delivering high-quality work.
Base pay starting at $48,000 (higher for experienced applicants)
Earn an additional $10,000+ through bonuses and incentives
If you're ready to grow your career in a positive, high-integrity environment, apply today!
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Hands on Training
Mon-Fri Schedule
Paid Time Off (PTO)
Flexible Schedule
Career Growth Opportunities
Weekends Off
Evenings Off
Supportive Culture
Daily, Weekly, Monthly, Quarterly Bonus Opportunities
Home / Work Life Balance
Business Casual Attire
Appreciation Lunches
Paid Holidays
Weekly Team Meetings
Team Building Events
Responsibilities
Deliver outstanding customerservice by responding to inquiries and solving problems efficiently
Build positive relationships with clients by understanding their needs and recommending the right coverage
Provide empathy and professionalism when handling sensitive or emotional situations
Learn and apply knowledge of insurance products, risk management, and agency procedures
Representing the agency at community events and outreach initiatives
Requirements
Friendly, professional demeanor with a consistently positive attitude
Excellent communication and interpersonal skills
Ability to empathize with customers and deescalate challenging situations
Proficiency with Microsoft Office and digital tools
Self-motivated with the ability to work independently and stay organized
Must obtain insurance license within 60 days of employment (Licensing assistance available)
$48k yearly 5d ago
Customer Retention Specialist - Bend, OR (CRS120825)
Paladin Data Corporation 3.7
Customer service agent job in Bend, OR
Looking for a role where you can make an impact and enjoy coming to work? Paladin Data Corporation is both a trusted retail technology leader and a workplace where people come first, collaboration thrives, and growth is encouraged. Here, leaders know your name, and employees are supported both inside and outside of work.
We are seeking a new Customer Retention Specialist as part of our evolving Customer Support Team. This role will focus on customer loyalty, satisfaction, and wellness initiatives to ensure our clients get the most out of Paladin's solutions. The ideal candidate is proactive, empathetic, and passionate about building lasting relationships with customers.
Benefits & Perks
Choice of two medical plans (PPO or HSA plan)
100% company-paid: Dental, Vision, Hearing, Long- & Short-term Disability, Life & AD&D Insurance
Optional family coverage
Premium plan upgrades
Opt-out stipend
HSA (with company contribution) or FSA/FSA Dependent Care plan
Critical Illness, Accident, and Hospital Confinement plans
401(k) with up to 3% match (eligibility after 90 days)
Company Ownership Program and Annual Profit-Sharing Bonus
Connectivity Reimbursement (personal cellular and internet) up to $135/month
Home PC Allowance up to $5000 (specific positions only)
Annual Company Merchandise Allowance
Company, Department, and Professional Development Training
Monthly Team Lunches and Catered Employee Appreciation Lunches
Employee of the Month Program with 8 hours PTO and VIP parking spot
Employee Assistance Program with free virtual/in-person access to licensed professional counselors
Travel Assistance Program
Financial Fitness Program
Employee Discount Program with 30,000 discounts
Paid holidays
Progressive scale PTO based on years of service
Note: Standard benefits eligibility begins after 1 calendar month of employment, and 401(k) eligibility after 90 days of employment. Background investigation and drug test required.
Key Responsibilities
Develop and execute strategies to reduce churn and improve customer loyalty.
Lead customer wellness and mentoring initiatives to support client success.
Analyze customer feedback and usage data to identify at-risk accounts and address them proactively.
Collaborate with Sales, Marketing, and Product teams to align customer needs with business goals.
Design and manage engagement programs such as education campaigns, loyalty initiatives, and outreach touchpoints.
Resolve escalated customer issues with empathy and efficiency.
Track and report on key retention metrics, customer satisfaction, and program outcomes.
Mentor and train team members on customer-centric practices.
Oversee daily operations of the Wellness Department, ensuring clear priorities, accountability, and effective collaboration across the team.
Qualifications
3+ years of experience in customer success, retention, or account management.
Strong interpersonal and communication skills with an empathetic approach.
Proficiency with CRM platforms and how they work.
Analytical mindset with the ability to interpret customer trends and data.
Background in coaching, mentoring, or wellness is a plus.
Bachelor's degree in Business, Marketing, Psychology, related field or equivalent experience running a business is valuable.
Familiarity with applying Artificial Intelligence (AI) tools or insights to enhance customer experience, engagement, or retention strategies preferred.
Compensation & Benefits
Hourly Range:$28-$40/hour DOE
Built on Trust & Community
Paladin Data Corporation is an employee-owned company built on the belief that trust should guide everything we do and that small businesses are the foundation of strong communities. We're proud to be a values-driven organization, supporting initiatives such as the Mayo Clinic, Salvation Army Meals programs, AOPA, the Madras Airshow, local food banks, and children's toy drives.
Our core values shape how we serve our customers and how we work together as a team:
Put the customer first
Exceed expectations
Do what you say you will do
Hard work brings reward
Be honest and act with integrity
Treat everyone with respect and dignity
Collaborate and be a team player
Practice active listening
At Paladin, every application is reviewed by a real person, not an algorithm. If you're looking for a company where values, community, and people truly matter, we'd love to hear from you.
$27k-40k yearly est. 45d ago
Automotive Customer Service Advisor - 1004
Tupeloms
Customer service agent job in Portland, OR
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customerservice skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring CustomerService Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customerservice/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The CustomerService Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customerserviceor sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customerservice and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$33k-42k yearly est. 3d ago
Owner's Representative - Sabey Data Center Properties LLC
Another Source 4.6
Customer service agent job in Umatilla, OR
At a glance Another Source is partnering with Sabey Data Centers, the largest privately owned data center owner/operator in the U.S., to recruit an Owner's Representative to join their growing team. Sabey is one of the few data center companies that both builds and operates its facilities-offering a rare, end-to-end view of mission-critical infrastructure. In this role, you'll:
Lead capital projects from concept through commissioning
Serve as the owner's voice across design, construction, and operations
Partner cross-functionally with Engineering, Construction, Operations, and external stakeholders
📍Location flexibility: Umatilla, OR (Tri-Cities preferred), Quincy/Wenatchee, WA, or Seattle area Description: What you'll be doing
Another Source's client, Sabey Data Centers is recruiting an Owner's Representative to join their team.
Location flexibility: Umatilla, OR (Tri-Cities preferred), Quincy/Wenatchee, WA, or Seattle area
Who is Sabey Data Centers?
Sabey Data Centers is a premier multi-tenant data center provider, setting the standard for operational excellence, efficiency, and sustained uptime. With over 20 years of expertise and three million square feet of mission-critical space, Sabey is the largest privately-owned data center owner and operator in the United States. Their cutting-edge facilities-located in Tukwila, WA (20 minutes outside Seattle); East Wenatchee, WA; Quincy, WA; New York, NY; Ashburn, VA; and Austin, TX, with a new location coming soon in Umatilla, OR-support top-tier financial institutions, technology giants, media powerhouses, and healthcare leaders, delivering unparalleled reliability, security, and scalability. By prioritizing sustainability and innovation, Sabey Data Centers continues to shape the digital infrastructure of the future.
SDC is one of the few companies in the industry that both builds and operates its own facilities, giving employees a unique end-to-end view of the data center world. We foster a culture where people who are humble, hungry, and smart are truly valued, supported, and promoted from within. Sabey is deeply committed to being a responsible community partner, returning unused energy to grids and collaborating with local utilities for sustainable impact. While competitors may offer higher salaries, few can match Sabey's positive culture, purpose-driven mission, and long-term career growth opportunities.
About this role:
The Owners Representative contributes to the overall success of Sabey Data Centers by leading the delivery of capital projects - including new data center capacity, tenant fit-outs, and major infrastructure replacements - from concept through commissioning. Acting on behalf of Sabey Data Centers, this role provides both technical and project management oversight for the design, construction, and commissioning of critical support systems. The Owners Representative is a key liaison between Engineering, Sabey Construction Inc. (SCI), Design, Operations, Finance, and external stakeholders, ensuring all projects are delivered on time, within budget, and in alignment with Sabey's Owners Project Requirements, design standards, operational goals, and customer requirements.
Your contribution will likely be:
Demonstrate effective time management skills including planning, priority setting, and multi-tasking across multiple concurrent projects and campuses.
Serve as Sabey's primary point of accountability for assigned projects from concept through turnover.
Oversee scope, schedule, and budget, ensuring adherence to approved project objectives and early identification of risk, issues, and required mitigations.
Provide technical oversight and guidance throughout design, construction, commissioning, and turnover, with emphasis on mission-critical MEP systems and maintainability.
Collaborate with the Director of Data Center Design and design consultants to ensure alignment with Sabey design standards, product evolution goals, and lessons-learned feedback loops.
Review, recommend, and assist in the implementation of additions, modifications, and improvements to critical support systems, prioritizing safety, reliability, efficiency, and total cost of ownership.
Coordinate with Sabey Construction to ensure consistent execution, adherence to project governance standards, and proper administration of contracts, change management, and documentation control.
Maintain accurate reporting of progress and key performance metrics.
Review change orders for accuracy, completeness, and compliance with contracts and project objectives.
Assist in developing Owners Project Requirements documents for new construction, additions, and retrofit projects, ensuring alignment with customer requirements, leasing commitments, and long-term operational strategy.
Oversee and support the commissioning process from planning through turnover, including commissioning plans, integrated systems testing, punch lists, and closeout documentation.
Evaluate new technologies and propose system enhancements that optimize performance, efficiency, and sustainability.
Collaborate with customers and Leasing to assess technical requirements and ensure effective responses to RFPs and RFIs.
Develop innovative solutions to complex problems, balancing technical depth with project delivery accountability and stakeholder communication.
Leverage AI tools (e.g., GPTs, automation platforms) to streamline routine tasks such as summarizing documents, drafting correspondence, generating meeting notes, and maintaining engagement trackers.
Experience you will bring to the team:
Minimum of 5 years of demonstrated project management experience within the data center, mission-critical, or large-scale commercial/industrial construction sectors.
Proven ability to manage complex, multi-phase projects involving design, construction, and commissioning of electrical and mechanical systems.
Experience managing general contractors or working within an owner/developer structure preferred.
Familiarity with Tier III+ data center design standards and redundancy configurations preferred.
PMP certification or equivalent project management credential strongly preferred.
Ability to manage multiple projects simultaneously without compromising safety, quality, budget, or schedule.
Advanced knowledge of the English language with excellent written and verbal communication skills.
Strong understanding of project lifecycle management, including planning, scheduling, budgeting, risk mitigation, and change management.
Advanced engineering and mathematical reasoning skills, with strong technical understanding of data center electrical and mechanical infrastructure (e.g., UPS, switchgear, generators, chillers, CRAHs, liquid cooling).
Proficiency in project management and construction management software (e.g., Microsoft Project, Procore, Excel) and standard office applications.
Ability to read and interpret building plans, specifications, contracts, and technical submittals.
Working knowledge of construction techniques, documentation control practices, and safety/environmental standards.
Effective at balancing technical depth with project delivery accountability, executive-level reporting, and cross-functional stakeholder communication.
Demonstrated judgment, accountability, and results orientation consistent with Sabey's core values - long-term relationships, insightful stewardship, and pioneering innovation.
Aptitude and willingness to learn and utilize AI tools and technology.
Sabey's investment in YOU:
Sabey is committed to building an enduring, next-generation company that values and invests in the success of its team members. Through SabeyLife, a holistic well-being initiative, Sabey provides the resources, benefits, and support to help employees thrive both professionally and personally.
SabeyLife includes:
Comprehensive Benefits: Sabey covers 100% of employee-only premiums for the base high-deductible medical and PPO dental plans, contributes up to $2,000 annually to an HSA, and provides onsite gym access and free parking at most locations.
Time to Recharge: Employees receive up to 5 weeks of PTO based on tenure, plus 10 paid holidays and the flexibility to carry over unused PTO into the new year.
Financial Wellness: Sabey offers a competitive, matched 401(K) retirement plan to support long-term financial security.
Growth & Development: Employees have access to professional and personal development programs, including:
Thought Patterns for High Performance: A mindset training program focused on optimizing productivity, resilience, and goal achievement.
Everything DiSC: A workplace communication and personality assessment that helps employees improve teamwork, collaboration, and leadership effectiveness.
Built to Last: A development framework centered on creating sustainable success, fostering innovation, and reinforcing a strong organizational culture.
Sabey believes that investing in employees' well-being, growth, and success strengthens the organization and the communities it serves.
The anticipated annual base salary range for this position is $82,900 - $124,351. Learn more about Sabey and their organization here: **************************************
Sabey Corporation and its subsidiaries, including Sabey Data Centers and Sabey Construction, are equal opportunity employers and drug-free workplace. Applicants will be subject to a pre-employment drug test and background check. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, veteran status, disability status, or other protected classes.
Another Source works with their clients, on a retained project basis. As you read through the job posting and review the list of qualifications (required and/or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us.
If you need further assistance and/or accommodation to apply, please contact the Sabey Human Resources Department at ************ or by email at *********************.
#AS1
#LI-JK1
$34k-40k yearly est. Auto-Apply 13d ago
Call Center Representative
OHSU
Customer service agent job in Portland, OR
The mission of the Information Technology Group (ITG) is to develop, implement and maintain technology- based services and solutions enabling OHSU to effectively manage information to accomplish its missions. The Call Center Representative position is critical to the success and operational efficiency of OHSU, working in a call center which operates 24 hours a day, 7 days a week, 365 days a year.
The call center is a Critical Function Unit, responding to over 6,000 incoming and outgoing calls daily for the diverse needs of OHSU's missions; including staff, patients, general public, and external professionals conducing business with OHSU.
Representatives work with a wide variety of callers. It is imperative that the Representative properly screen vague or incomplete requests so that the call may be connected or paged, to the appropriate person or area. The Representative is generally the first impression of OHSU by the general public. Therefore, this position requires a high level of professionalism, accuracy, attention to detail, empathy, technical savvy, and customerservice. Individuals must be able to multi-task, ask clarifying questions to ascertain customer needs, and thrive in a very fast paced, high-volume, non-scripted environment.
Representatives will be handling emergent calls (e.g. Code Blue/medical emergency, Code Red/Fire) and will be expected to send immediate communications through multiple modes. (phone, belt based paging, overhead paging, emergency alert notifications)
Representatives must be able to seamlessly and immediately transition to back-up/redundant systems if outages occur.
The Incumbent will observe due care, objectivity and respect for confidentiality. All employees must keep confidential what they hear and what they see when handling, reviewing, or observing: communications and records thereof (calls, email, pages, fax, etc.), data transmission, databases, or other forms of information Confidentiality extends to the identities of the parties of the communications, and even to the fact that the communication took place. When sharing information, consider whether the recipient has a true "business need to know."
Function/Duties of Position
Call Processing/Paging (answering, screening, routing, paging etc.)
* Use Information Systems for the following call types:
* Informational
* Emergent
* After-hours clinic and/or healthcare support
* Physician Advice and Referral Calls
* On-call and paging support o Multiple marketing events for OHSU
* Provide information to callers, including directions, addresses and hours of operation
* Paging appropriate personnel or on-call staff
Data Entry
* Assist departments with data entry for on-call schedules or paging status
* Change/check status/referal of pagers including forwarding calls from one pager to another and blocking pagers for vacations, in-surgery, unavailable, etc.
Emergent Call Processing
* Answering, coordination, and communication of numerous emergency procedures and OHSU Alerts.
Other Duties as Assigned by Department
Required Qualifications
* Knowledge of the English Language sufficient for telephone communication. AND
* High School Diploma or GED, AND
* One year experience in a call/contact center, preferably in a medical or hospital setting with multiple information systems OR
* Two years of heavy volume, multi-phone use/environment with multiple information systems.
Job Related Knowledge, Skills and Abilities (Competencies):
* Must be able to type minimum of 40wpm with 95% accuracy
* Proven skills in effective multi-tasking in a high stress environment, using different types of technology to quickly and accurately process calls.
* Proven experience of customerservice showing empathy, situational awareness, and understanding.
* Ability to maintain reliable attendance and punctuality as defined by ITG Attendance Policy.
* Must be able to perform the essential functions of the position with or without accommodation
Preferred Qualifications
* Experience with windows and/or PC-based software systems.
* Experience in hospital or medical setting.
* Previous experience with automated directory or paging system is highly desirable.
* Knowledge of medical terminology, skill in operating a computerized central communications system
Additional Details
Work Location: MSB 5th floor.
Work Schedule: variable days/hours for the first 90 days, or until fully qualified, whichever comes later, and until a regular shift is available.
Benefits:
* Healthcare Options - Covered 100% for full-time employees and 88% for dependents, and $25K of term life insurance provided at no cost to the employee
* Two separate above market pension plans to choose from
* Vacation- up to 200 hours per year depending on length of service
* Sick Leave- up to 96 hours per year
* 8 paid holidays per year
* Substantial Tri-met and C-Tran discounts
* Additional Programs including: Tuition Reimbursement and Employee Assistance Program (EAP)
All are welcome
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.
$31k-40k yearly est. Auto-Apply 60d+ ago
Service Dispatcher
Reynolds Electric and Plumbing Services, Inc. 4.2
Customer service agent job in Eugene, OR
Job Description
HVAC Service Dispatcher
$23-$25 Per Hour, Depending on Experience
If you're organized, resourceful, and thrive in a fast-paced environment where no two days look the same, this is a great opportunity to join a company with a strong reputation and a truly supportive team culture.
At Reynolds Electric, Plumbing, Heating and Air, our Dispatcher plays a critical role in keeping operations running smoothly. You're the link between our customers and our field teams, ensuring our electricians, plumbers, and HVAC technicians arrive prepared and on time. Here, your work directly impacts the customer experience and the success of the entire company.
With nearly 65 years of trusted service behind us, Reynolds is a place where your work matters and your growth is encouraged.
Why You'll Love Working Here
We have one of the most positive, professional, and team-centered cultures in the industry. You'll be surrounded by people who support each other, communicate respectfully, and genuinely want everyone to succeed.
Our leadership team is committed to giving you the tools, training, and confidence to excel in your role. You'll have access to ongoing development in communication, customerservice, scheduling processes, and system navigation.
When you work here, you feel supported, valued, and part of something bigger-and it shows.
What You'll Do
As a Dispatcher, you will ensure an efficient, well-coordinated day for our service teams. Your responsibilities include:
Managing the daily schedules of all service technicians
Maximizing priority jobs to help reach daily revenue goals
Matching technician skills with the right job types and customer needs
Communicating clearly and positively with technicians throughout the day
Providing updates, rescheduling, and performing follow-up "happy calls" to ensure a great experience
Handling escalations with professionalism, empathy and a solutions-first mindset
Ensuring proper job setup, including materials, permits, and coordination with logistics team
Updating management on job progress and technician status, and any changes that impact the schedule
Scheduling outbound calls and tech-generated leads to keep the call board full
Correcting job detail errors to ensure accurate reporting
Working closely with CustomerService Representatives to prioritize customer needs
Maintaining strong follow-through and completing all daily follow-up tasks
What We're Looking For
Strong verbal and written communication skills, with the ability to work well with a variety of personalities
Ability to work in a fast-paced, high-volume environment
A positive, adaptable, solution-focused approach
Ability to diffuse conflicts, demonstrate empathy, and build trust
Comfort navigating multiple software programs and CRM systems
Typing speed of 50+ WPM and strong organizational skills
Detail-oriented with excellent follow-through
Prior dispatching or scheduling experience preferred
Basic understanding of electrical, plumbing, or HVAC trades is a plus
At least one year of customerservice experience
Strong attendance and punctuality
Self-motivated and able to work independently while also being responsive to direction
What's In It For You
Competitive Pay Earn $23-$25 per hour depending on experience, plus profit sharing, our Service Dispatchers can earn an average of $60k/year in total compensation
Health and Wellness 100% employer-paid medical, dental, and vision for employees, with options to add family members.
Financial Security 401(k) with a 3% company match and employer-paid life insurance, with options to add coverage for dependents.
Frontloaded PTO + Holidays Start with 80 hours paid time off already in place, plus 7-9 paid holidays each year.
Training and Development Grow your skills through ongoing internal training, coaching, and development programs.
A Team You Can Count On Work with people who support you, value your contributions, and take pride in doing things right.
Join a Team You Can Be Proud Of
At Reynolds, you're more than a scheduler-you're a key part of a team that keeps our service running smoothly and our customers confident we've got their back. If you want to grow your career in a place where people care about you, support you, and value the work you do every day, we'd love to meet you.
Apply today and be part of a team known for doing great work-and doing it the right way.
$23-25 hourly 28d ago
Passenger Service Dispatcher
Icims Organic Zipapply
Customer service agent job in Portland, OR
Job Description
Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient.
Responsibilities
The Passenger Service Dispatcher oversees the operation and assures Wheelchair Assistants are directed to the flights in the most efficient manner.
This position must work as part of the team to assure the proper information is communicated from the clients and passengers to assure timeliness of the agents in arriving for the flights. Continuous planning and timely communication are essential in assuring an effective operation.
Receives and prepares tickets at the start of the day and process them for the wheelchair crew.
Receives calls from the service crew (wheelchair and client airline crew) throughout the day to track wheelchair location and job status.
Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
Relay work orders, messages, and information to or from work crews using telephones or two-way radios.
Primarily responsible for all occurrences related to dispatching wheelchair and walker vehicles
Responsible for filling in for Wheelchair Assistants as necessary
Qualifications
High school diploma/GED or equivalent work experience
Must be at least 18 years old
Available to work various shifts
Ability to obtain an Airport Badge is required
Operations experience is preferred
Ability to multi-task is required
Customerservice experience preferred
Experienced in dispatching and/or coordinating transportation routes for groups of people
Skill in communicating using two-way radio and telephone equipment
Computer skills, also Microsoft Office, internet, e-mail, etc. Excel experience preferred.
Ability to meet attendance schedule with dependability and consistency. (flexible to work overtime as required)
Dispatcher and computer experience preferred
Ability to work with private information in a confidential and professional manner
Ability to stand for long periods of time
Appearance Guidelines
Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards.
For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted
No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.
Clean & well-maintained approved uniforms must be worn on shift
Additional requirements as specified by management
While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.
Pay Rates: $21.00 per hour
________________________________________
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
$21 hourly 7d ago
Call Center Representative
Pldi
Customer service agent job in Tigard, OR
We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customerservice, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
$31k-40k yearly est. 60d+ ago
Field Service Dispatcher
PapÉ Jobs
Customer service agent job in Tigard, OR
PAPE' MATERIAL HANDLING, INC. - TIGARD, OR FIELD SERVICE DISPATCHER:
Are you a detailed-oriented person who thrives in a busy environment? Do you enjoy working with a wide variety of teammates and customers to accomplish a shared goal? If you answered yes to these questions, we would love to hear from you! Pape' Material Handling, the premier capital equipment dealer in the West, is seeking a Service Dispatcher to join their team in Tigard, OR.
At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family.
Make a difference. Grow your career. Join the Pape' Team!
WHAT YOU'LL DO:
As our Service Dispatcher, you will ensure that our field technician crew is scheduled and prioritized in an effort to best serve our customers. Every day you will manage the scheduling of technicians, monitor service work in process, open work orders, interact with customers, and more! To thrive in this role, you must love detail and order, have a customerservice mindset, and enjoy a fast-paced environment.
WHAT YOU NEED:
Excellent communication, customer relations, and data entry skills.
Computer proficiency, including experience with Excel and Word.
Technical knowledge of equipment and dispatching experience is preferred.
Compensation: $28+/hr (Depending on Experience) Why work for Pape':
Competitive pay based on your skills, training, and experience level.
Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory!
Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
$28 hourly 10d ago
Owner's Representative - Sabey Data Center Properties LLC
Sabey Data Centers 4.0
Customer service agent job in Umatilla, OR
At a glance Another Source is partnering with Sabey Data Centers, the largest privately owned data center owner/operator in the U.S., to recruit an Owner's Representative to join their growing team. Sabey is one of the few data center companies that both builds and operates its facilities-offering a rare, end-to-end view of mission-critical infrastructure. In this role, you'll:
* Lead capital projects from concept through commissioning
* Serve as the owner's voice across design, construction, and operations
* Partner cross-functionally with Engineering, Construction, Operations, and external stakeholders
Location flexibility: Umatilla, OR (Tri-Cities preferred), Quincy/Wenatchee, WA, or Seattle area
Description: What you'll be doing
Another Source's client, Sabey Data Centers is recruiting an Owner's Representative to join their team.
Location flexibility: Umatilla, OR (Tri-Cities preferred), Quincy/Wenatchee, WA, or Seattle area
Who is Sabey Data Centers?
Sabey Data Centers is a premier multi-tenant data center provider, setting the standard for operational excellence, efficiency, and sustained uptime. With over 20 years of expertise and three million square feet of mission-critical space, Sabey is the largest privately-owned data center owner and operator in the United States. Their cutting-edge facilities-located in Tukwila, WA (20 minutes outside Seattle); East Wenatchee, WA; Quincy, WA; New York, NY; Ashburn, VA; and Austin, TX, with a new location coming soon in Umatilla, OR-support top-tier financial institutions, technology giants, media powerhouses, and healthcare leaders, delivering unparalleled reliability, security, and scalability. By prioritizing sustainability and innovation, Sabey Data Centers continues to shape the digital infrastructure of the future.
SDC is one of the few companies in the industry that both builds and operates its own facilities, giving employees a unique end-to-end view of the data center world. We foster a culture where people who are humble, hungry, and smart are truly valued, supported, and promoted from within. Sabey is deeply committed to being a responsible community partner, returning unused energy to grids and collaborating with local utilities for sustainable impact. While competitors may offer higher salaries, few can match Sabey's positive culture, purpose-driven mission, and long-term career growth opportunities.
About this role:
The Owners Representative contributes to the overall success of Sabey Data Centers by leading the delivery of capital projects - including new data center capacity, tenant fit-outs, and major infrastructure replacements - from concept through commissioning. Acting on behalf of Sabey Data Centers, this role provides both technical and project management oversight for the design, construction, and commissioning of critical support systems. The Owners Representative is a key liaison between Engineering, Sabey Construction Inc. (SCI), Design, Operations, Finance, and external stakeholders, ensuring all projects are delivered on time, within budget, and in alignment with Sabey's Owners Project Requirements, design standards, operational goals, and customer requirements.
Your contribution will likely be:
* Demonstrate effective time management skills including planning, priority setting, and multi-tasking across multiple concurrent projects and campuses.
* Serve as Sabey's primary point of accountability for assigned projects from concept through turnover.
* Oversee scope, schedule, and budget, ensuring adherence to approved project objectives and early identification of risk, issues, and required mitigations.
* Provide technical oversight and guidance throughout design, construction, commissioning, and turnover, with emphasis on mission-critical MEP systems and maintainability.
* Collaborate with the Director of Data Center Design and design consultants to ensure alignment with Sabey design standards, product evolution goals, and lessons-learned feedback loops.
* Review, recommend, and assist in the implementation of additions, modifications, and improvements to critical support systems, prioritizing safety, reliability, efficiency, and total cost of ownership.
* Coordinate with Sabey Construction to ensure consistent execution, adherence to project governance standards, and proper administration of contracts, change management, and documentation control.
* Maintain accurate reporting of progress and key performance metrics.
* Review change orders for accuracy, completeness, and compliance with contracts and project objectives.
* Assist in developing Owners Project Requirements documents for new construction, additions, and retrofit projects, ensuring alignment with customer requirements, leasing commitments, and long-term operational strategy.
* Oversee and support the commissioning process from planning through turnover, including commissioning plans, integrated systems testing, punch lists, and closeout documentation.
* Evaluate new technologies and propose system enhancements that optimize performance, efficiency, and sustainability.
* Collaborate with customers and Leasing to assess technical requirements and ensure effective responses to RFPs and RFIs.
* Develop innovative solutions to complex problems, balancing technical depth with project delivery accountability and stakeholder communication.
* Leverage AI tools (e.g., GPTs, automation platforms) to streamline routine tasks such as summarizing documents, drafting correspondence, generating meeting notes, and maintaining engagement trackers.
Experience you will bring to the team:
* Minimum of 5 years of demonstrated project management experience within the data center, mission-critical, or large-scale commercial/industrial construction sectors.
* Proven ability to manage complex, multi-phase projects involving design, construction, and commissioning of electrical and mechanical systems.
* Experience managing general contractors or working within an owner/developer structure preferred.
* Familiarity with Tier III+ data center design standards and redundancy configurations preferred.
* PMP certification or equivalent project management credential strongly preferred.
* Ability to manage multiple projects simultaneously without compromising safety, quality, budget, or schedule.
* Advanced knowledge of the English language with excellent written and verbal communication skills.
* Strong understanding of project lifecycle management, including planning, scheduling, budgeting, risk mitigation, and change management.
* Advanced engineering and mathematical reasoning skills, with strong technical understanding of data center electrical and mechanical infrastructure (e.g., UPS, switchgear, generators, chillers, CRAHs, liquid cooling).
* Proficiency in project management and construction management software (e.g., Microsoft Project, Procore, Excel) and standard office applications.
* Ability to read and interpret building plans, specifications, contracts, and technical submittals.
* Working knowledge of construction techniques, documentation control practices, and safety/environmental standards.
* Effective at balancing technical depth with project delivery accountability, executive-level reporting, and cross-functional stakeholder communication.
* Demonstrated judgment, accountability, and results orientation consistent with Sabey's core values - long-term relationships, insightful stewardship, and pioneering innovation.
* Aptitude and willingness to learn and utilize AI tools and technology.
Sabey's investment in YOU:
Sabey is committed to building an enduring, next-generation company that values and invests in the success of its team members. Through SabeyLife, a holistic well-being initiative, Sabey provides the resources, benefits, and support to help employees thrive both professionally and personally.
SabeyLife includes:
* Comprehensive Benefits: Sabey covers 100% of employee-only premiums for the base high-deductible medical and PPO dental plans, contributes up to $2,000 annually to an HSA, and provides onsite gym access and free parking at most locations.
* Time to Recharge: Employees receive up to 5 weeks of PTO based on tenure, plus 10 paid holidays and the flexibility to carry over unused PTO into the new year.
* Financial Wellness: Sabey offers a competitive, matched 401(K) retirement plan to support long-term financial security.
* Growth & Development: Employees have access to professional and personal development programs, including:
* Thought Patterns for High Performance: A mindset training program focused on optimizing productivity, resilience, and goal achievement.
* Everything DiSC: A workplace communication and personality assessment that helps employees improve teamwork, collaboration, and leadership effectiveness.
* Built to Last: A development framework centered on creating sustainable success, fostering innovation, and reinforcing a strong organizational culture.
Sabey believes that investing in employees' well-being, growth, and success strengthens the organization and the communities it serves.
The anticipated annual base salary range for this position is $82,900 - $124,351. Learn more about Sabey and their organization here: **************************************
Sabey Corporation and its subsidiaries, including Sabey Data Centers and Sabey Construction, are equal opportunity employers and drug-free workplace. Applicants will be subject to a pre-employment drug test and background check. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, veteran status, disability status, or other protected classes.
Another Source works with their clients, on a retained project basis. As you read through the job posting and review the list of qualifications (required and/or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us.
If you need further assistance and/or accommodation to apply, please contact the Sabey Human Resources Department at ************ or by email at *********************.
#AS1
#LI-JK1
$31k-39k yearly est. 16d ago
Customer Service Advisor
Cobblestone Auto Spa
Customer service agent job in Ontario, OR
Wage: $16.00 + Commissions Essential Functions (Other Duties as Assigned) * Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints) * Identify customer needs through open-ended questions and active listening
* Educate customers on available wash and detail packages, highlighting features, benefits, and value
* Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits,
and value (select lube center locations only)
* Promote and sell memberships, including Fast Pass and Unlimited programs
* Present and explain current promotions and incentives to encourage additional purchases
* Assist customers with payment transactions at the kiosk and answer general inquiries
* Overcome objections with professionalism and empathy to guide customers to the best solutions
* Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns
* Collaborate with site team members to ensure smooth and efficient site operations including all necessary
duties- varies by business needs
* Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station
cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car
wash environment
* Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep
* Perform other duties as assigned to support the team and site performance
Education and Experience
* High School Diploma or equivalent preferred, not required
* Prior customerserviceor sale experience preferred, not required
* Must be able to successfully pass a background check in accordance with company policies and applicable laws
* Must be at least 16 years of age (or older where required by law or safety regulations)
* Valid driver's license preferred (may be required depending on location and responsibilities)
Knowledge, Skills, and Abilities
Knowledge
* Basic understanding of customerservice principles and practices
* Familiarity with point-of-sale systems
* Awareness of Spotless Brands' wash services, detain offerings, and membership options
* General knowledge of company policies and operational procedures
Skills
* Excellent communication skills, including active listening and clear, persuasive speaking skills
* Strong customerservice and people skills; ability to build rapport quickly
* Sales-minded with the ability to highlight value and drive conversions
* Effective organizational and time management skills
* Ability to multitask in a fast-paced, customer-facing environment
Abilities
* Ability to work independently while remaining team focused
* Ability to remain calm and professional under pressure or high-volume periods
* Ability to adapt communication style to meet different customer needs and personalities
* Ability to operate or learn to operate point-of-sale and kiosk systems
* Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks
* Ability to work flexible hours, including evenings, weekends, and holidays
Physical Requirements
* Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a
time
* Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional
ascending and descending a ladder
* Ability to twist, carry, reach, push, and pull frequently
* Ability to lift and carry 50 pounds without assistance for work-related materials
* Ability to work outdoors and be efficient in all weather conditions
* Ability to work on your feet in a fast-paced, physically active environment
* Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools,
or high-traffic areas
* Use of personal protective equipment (gloves, eyewear, etc....) as required
* Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies
arise
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position.
Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any
person authorized to give instructions or assignments.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably
accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and
abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and
abilities.
Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for
applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or
recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you
are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email
promptly.
Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified
interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified
applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran,
disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use EVerify to check employment eligibility: ****************************************************************************************** and
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$16 hourly 6d ago
Part-Time Ramp and Customer Service Airport Agent
Envoy Air Inc. 4.0
Customer service agent job in Eugene, OR
Come and work for Envoy Air, an American Airlines Group Company, at Eugene (EUG) Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customerservice.
We are hiring immediately, with no experience required!
Pay rate: $16.33 / hr
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a CustomerServiceAgent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyHubL
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$16.3 hourly Auto-Apply 4d ago
Sales & Customer Success Specialist
Fastsigns 4.1
Customer service agent job in Eugene, OR
Benefits: * 401(k) matching * Dental insurance * Health insurance * Paid time off Sales & Customer Success Specialist Are you a driven, people-focused problem solver looking to launch your sales and marketing career? Do you love helping customers while being part of a creative, fast-paced team? If so, FASTSIGNS of Eugene wants to meet you!
We're looking for a Sales & Customer Success Specialist - someone who thrives in a hybrid role that combines customerservice, sales, and project coordination. You'll be the first point of contact for many of our clients, guiding them from idea to execution on custom signage and graphics solutions.
What You'll Do:
* Manage customer interactions via email (Corebridge), phone, text, and in person
* Handle inbound leads, provide quotes, and follow up to close sales
* Coordinate internal processes and timelines to ensure smooth delivery
* Manage the built room and queue, and perform quality control
* Collaborate with our sales, design, and production teams
* Use tools like HubSpot and G-Suite to stay organized and on task
What You Bring:
* People-first mindset with strong communication skills
* Excellent organizational skills and attention to detail
* Drive to learn and grow (no experience in signs or sales required - we train!)
* Problem-solving mentality and a proactive attitude
* Comfort with tech tools (we'll train you on Corebridge and Hubspot)
Why You'll Love Working Here:
* Career Growth - Room to move up and grow into several other parts of our business
* Great Culture - Team of 22 who value fun, positivity, and making cool stuff!
* Impactful Work - See your work all over town ("We did that!" moments)
* Benefits - We pay 50% of your health AND dental insurance, PTO, paid holidays, and profit-sharing 401K
FASTSIGNS CORE VALUES
* We go Above and Beyond
* We Get it Done
* We Get it Right
* We Do it Bigger, Faster, Stronger, Smarter
* We Do What We Say
* We Have a Positive Mental Attitude
Ready to join a winning team?
Call Pete at ************ or apply now - we're excited to meet you!