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Customer Service Agent Jobs in Oregon

- 2,243 Jobs
  • Customer Service Associate - Housekeeper

    Legacy Health 4.6company rating

    Customer Service Agent Job In Portland, OR

    US-OR-PORTLAND Type: On-Call (10% Differential and Min Shift Availability Required) Emanuel Medical Ctr campus Legacy Emanuel Medical Center in North Portland plays a vital role as a local and regional leader in serious clinical illness or injury. With around-the-clock expertise for critical health issues, including experts in trauma, heart care, burns, significant wounds, stroke, brain surgery and more, Legacy Emanuel is central to the health of our community and critical to the care of the Northwest. Emanuel Medical Center is a Level 1 Trauma Center, Regional Burn Center and serves the needs of both adult hospital population as well as Randall Children's Hospital at Legacy Emanuel. Performs a variety of general cleaning and housekeeping tasks to maintain patient rooms, patient care areas, offices, hallways and other assigned areas. Cleaning will include a variety of materials such as carpet, upholstered furniture, floors, and will use an array of cleaning equipment and chemicals. Responsibilities • Safe operating of cleaning equipment and preparation of cleaning chemicals. • Application of correct cleaning procedures and chemicals • Maintains established preventative maintenance procedures on all equipment as required. • Follows appropriate security measures when cleaning medication rooms and refrigerators. Respects and understands the need for medication inventory control and security. • Participates in process improvement activities. • Other duties as required. Qualifications Able to read, write and perform math skills in English. Must be able to relate to others with courtesy and tact under normal as well as stressful conditions. LEGACY'S VALUES IN ACTION: Follows guidelines set forth in Legacy's Values in Action. Equal Opportunity Employer/Vet/Disabled Compensation details: 17.98-24.34 Hourly Wage PI259759a4d9d3-26***********3
    $35k-39k yearly est. 3d ago
  • Pharmaceutical Sales Customer Engagement - Eugene, OR

    Otsuka 4.9company rating

    Customer Service Agent Job In Eugene, OR

    Otsuka America Pharmaceutical, Inc. has launched a new customer engagement approach designed to better deliver on patient, caregiver and HCP expectations in an evolving healthcare environment. The new model is built around where patients get their care-locally, with the intent to better serve patients, caregivers, and healthcare providers, delivering a higher quality experience that ultimately is focused on improving patient care. The ecosystem approach" creates a unified focus among account management, medical, patient access and market access to engage local healthcare systems and identify opportunities to improve the patient experience. Through this matrix model, customers will now experience more coordinated and seamless care with digital-enabled support to bridge care gaps. In Otsuka's evolved customer engagement model, a Health Science Advisor (HSA) will engage HCPs through a variety of in-person, virtual and digital tools, offering expanded expertise regarding products and the approved conditions they treat. Otsuka's Clinical and Scientific Specialists (CSS) will provide deep clinical expertise on-demand and will engage healthcare providers to offer personalized education on disease state, thought leadership and real-world evidence. These ecosystems are led by Ecosystem Leads and are grouped into regional areas. Regional Leads have significant autonomy to assess unique market priorities and customize decisions that reflect local customer needs. In the future, Otsuka will also shift to drive customer engagement quality, accountability, and cohesion between patients and healthcare providers. Ultimately, it is all about putting customers at the center of everything they do. The Health Science Advisor will report directly to the respective Ecosystem Lead, coordinating with cross-functional colleagues in Medical (CSSs), Market Access (HSAMs), and Patient Support (PELs) under appropriate guardrails. This individual will serve as the main point of contact/connection to healthcare provider (HCP) customers and should have a wide breadth of expertise, (e.g. able to address complex on-label information based on approved content). Conducts proactive outreach to HCPs on topics such as: Product access: local market payor coverage and co-pay, prior authorization, formulary placement, and availability expectations On-Label/Consistent-with-label Info: proactively share information that is on or consistent with the label, including confidently and skillfully handling complex on-label information consistent with approved materials Established guidance on patient care: example system protocols, standard of care guidelines, discharge protocols, and published expert opinions (or share menu of options and direct accordingly) Ability to appropriately connect providers in real time to on-demand CSSs as questions arise Customer engagement: Personally engage customers through a variety of virtual or digital tools and can direct customers to other colleagues (e.g., CSS) on demand; closes the loop on customer requests, ensuring that they have been met and asking for feedback on quality of engagement Thought leadership: Facilitate speaker programs; organize local provider groups for discussions on experiences and outcomes with local/regional leaders Business planning: Elevate opportunities and feedback to ecosystem lead, including local market insights to inform setting of local strategy and business goals; compliantly collaborate with ecosystem team to adjust targeting and call point plans and action on insights collected from customer-facing roles Minimum Qualifications A minimum of 2 years pharmaceutical or medical device sales experience Must reside within commutable distance of 50 miles of the primary city in the sales territory Preferred Knowledge, Skills, and Abilities: Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems) 4 or more years' experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment Clinical nurse or Advanced Practice Nurse (APN) experience highly valued The ability to work in an ambiguous environment undergoing transformation Proven track record in coaching, training and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals, targets and other responsibilities Proven track record for consistently meeting or exceeding financial and/or other quantitative targets, as well as qualitative goals Ability to seek out relevant information, prioritize, and apply information to solve complex problems in the ecosystem Ability to assimilate and communicate complex clinical and product information Knowledge of and ability to successfully addressing operational issues in the delivery of healthcare products to patients, such as reimbursement and supply #LI-Remote Competencies Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business. Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders. Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. Respectful Collaboration - Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. Empowered Development - Play an active role in professional development as a business imperative. Come discover more about Otsuka and our benefit offerings; ********************************************* . Disclaimer: This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer . All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic . If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability . You can request reasonable accommodations by contacting Accommodation Request . Statement Regarding Job Recruiting Fraud Scams At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., a nd Otsuka Precision Health, Inc. (Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $31k-42k yearly est. 10d ago
  • Multilingual Insurance Customer Service Representative (UKR/ROM/SPA))

    Choice One Insurance, Inc. 4.2company rating

    Customer Service Agent Job In Happy Valley, OR

    Choice One Insurance Agency, located in Clackamas, Oregon, specializes in providing risk management and commercial property and casualty insurance solutions. Our primary focus is on the transportation, construction, automotive, and small business sectors. Our small but powerful team of professionals is dedicated to resolving complex issues and offering creative insurance approaches while maintaining high levels of integrity, knowledge, information security, and offering client education. Role Description We are seeking a full-time, on-site Multilingual Insurance Customer Service Representative who is highly skilled in English and also fluent in one or several additional languages, preferably Ukrainian/Romanian/Spanish. This role involves daily tasks that require strong computer, phone, scheduling, follow-through, and advanced communication skills. The successful candidate will provide exceptional customer service, support producers and account managers, and ensure a high level of customer satisfaction. Qualifications Verbal and written fluency in English (level C1 or better) Verbal fluency in Ukrainian and/or Romanian and/or Spanish languages (level B2 or better) Ability and willingness to learn new skills and obtain additional knowledge about insurance, risk management, and industries of Agency's clients Promptness and punctuality is critical for this position Active listening and critical thinking skills Customer Service, and Customer Experience skills Effective communication and problem-solving abilities Strong attention to detail and organizational skills Experience in the insurance industry is a plus High school diploma or equivalent required; Associate's/Bachelor's degree preferred Property & Casualty Insurance licenses is a plus but not required, however, willingness and ability to obtain licenses within 6 months of employment is required Practice of impeccable ethical standards and discretional attitude Professional appearance and positive outlook
    $35k-40k yearly est. 16d ago
  • Join CoHo Services as a Client Service Representative

    North Pacific Management 3.4company rating

    Customer Service Agent Job In Portland, OR

    Are you a people-person with a passion for creating exceptional experiences? Do you thrive in fast-paced environments and enjoy being the welcoming face of an organization? If you have a knack for multitasking and a heart for hospitality, CoHo Services wants you on our team! We're looking for a Client Service Representative who excels in delivering outstanding front desk and administrative support while making every client and visitor feel valued and appreciated. Position Summary: The Client Service Representative is responsible for delivering outstanding front desk and administrative support to ensure the smooth daily operations of the office. This position includes managing multi-line phones, welcoming clients and visitors, maintaining office supplies, assisting with conference room preparations, and completing various administrative tasks. Opening and closing duties are also required. Hours: Monday to Friday: 8 AM - 5 PM Some fluctuation in hours depending on events, staff meetings, etc. Essential Functions: Answer Phones: Serve as the first point of contact for incoming calls, providing a pleasant and professional demeanor while efficiently routing calls. Client and Visitor Reception: Greet all clients and visitors with eye contact and a welcoming attitude. Assist with basic requests as needed. Mail and Package Management: Handle incoming and outgoing mail, sort and distribute accurately, and log packages. Notify clients of deliveries. Conference Room Support: Assist in booking, setting up, and cleaning conference rooms. Provide additional services as requested (e.g., technical setup, water, and coffee). Office Maintenance: Restock supplies (e.g., coffee, paper, toner) and maintain cleanliness of common areas, including the reception desk, kitchen, and conference rooms. Data Entry and Billing: Track and log services rendered, such as postage, copies, and notary fees, for accurate billing records. Social Media and Marketing: Support marketing efforts by helping with social media updates, mailers, and other promotional tasks. Qualifications: High school diploma preferred; additional education or certifications in office administration is advantageous. Strong communication skills, both verbal and written. Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with social media platforms. Highly organized, detail-oriented, and able to multitask effectively. Physical Requirements: Sitting: 6-8 hours Reaching/Grasping: 3-6 hours Standing/Walking: 1-3 hours Pushing/Pulling: 1-3 hours Lifting/Carrying (up to 20 lbs.): 1-3 hours Crouching/Bending/Stooping: Up to 1 hour Climbing Stairs: Up to 1 hour Why work for us? Competitive Company Benefits for Full Time Employees - 4 Medical plans to choose from through Kaiser Permanente and Aetna, a Dental plan through SunLife Financial, and a Vision plan through SunLife Financial using the VSP network. A Retirement plan through the company sponsored 401k plan which includes a company match Company paid Life Insurance and Accidental Death and Dismemberment coverage for Full Time Employees Local Discounts at our other properties - We work with properties all over the Portland Metro area, as a member of our team you have the opportunity to receive special discounts some of our properties (discounts on parking, meals, staycations and fitness/racquet facilities) Paid Time Off (Paid sick time for all employees, PTO for Full Time Employees) Great EAP Benefits, day one! - As a member of our team you will have access to an array of benefits and resources starting on your first day, including 3 Free Counseling Sessions, Access to Gym Memberships & On Demand Fitness Class Discounts Free Confidential Legal Advice and so much more! **We are an equal opportunity employer, and all qualified applicants will be considered for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Compensation details: 18.5-18.5 Hourly Wage PI2c0dc691c5b1-26***********3
    $29k-39k yearly est. Easy Apply 8d ago
  • Advisor - Business Advisory Service Line

    Delap LLP

    Customer Service Agent Job In Lake Oswego, OR

    Delap, one of Oregon's largest locally owned accounting and financial services firms, delivers innovative and proactive financial solutions to businesses, business owners, and wealthy individuals. Delap provides a full range of services including Business Advisory, Assurance, Tax, IT Assurance, Wealth Advisory, Cybersecurity, Managed IT Services, and Client Recruiting across all industries to help clients meet their strategic goals and business needs. We are proud to have been named by both Oregon Business Magazine & the Oregonian as a top workplace for multiple years, including being voted the #1 medium-sized company by the Oregonian (100-500 employees). We have been named the #6 Most Admired Company in Oregon and one of the Healthiest Employers in Oregon by the Portland Business Journal. Our proactive approach, client-centric mindset, and team spirit proves our commitment to investing in the success of others - our clients, our employees, and our community. We are seeking a highly engaged and adaptable Advisor to join our Business Advisory Service Line. This role is pivotal in supporting our service line by not only diving into the details when necessary but also driving projects forward to successful completion. You'll work hands-on in the early stages of engagements, often focusing on process clean-up and deep analysis, before shifting to strategic, high-level advisory work that adds value for our clients. The ideal candidate will demonstrate a strong commitment to seeing projects through from start to finish, possess the flexibility to pivot between tactical execution and strategic insight, and excel in building meaningful client relationships. Delap Core Values: Engagement - Bring energy, excitement, and positivity to the job. Commit to high levels of quality and client service. Be willing to go above and beyond. Teamwork - Take time to teach, encourage, and support others. Effectively communicate and actively collaborate. Focus on team success. Adaptability - Seek opportunities to learn and continually improve. Request feedback and use it to grow. Adjust to challenges to necessary changes with flexibility. Responsibilities: Client Engagement & Execution: Work alongside the service line team on client engagements, actively participating in both detailed clean-up efforts and high-level strategic initiatives. Process Improvement: Support the development and refinement of client processes, with an eye toward both immediate needs and long-term solutions that drive business value. Collaborative Content Development: Partner with team members to produce client-facing content, including presentations and reports that evolve as we move from detailed execution to strategic advisement. Project Ownership: Take an active role in owning aspects of client projects from start to finish, ensuring that tasks are executed efficiently, and goals are met within the designated timelines. Adaptability in Problem-Solving: Engage in a range of activities, from detailed problem-solving during clean-up phases to delivering actionable insights as client engagements mature. Client Relationship Building: Cultivate strong, long-lasting relationships with clients by understanding their unique needs and providing adaptable solutions that evolve as their business grows. Requirements: Bachelor's degree in Accounting, Finance, Business Administration, or a related field. 3-5 years of experience in business advisory, consulting, or a related professional services field. Strong communication skills, with the ability to engage clients and convey insights effectively. Demonstrated ability to manage both detailed, tactical tasks and broader strategic initiatives. A proactive mindset, with the ability to dig into challenges and see them through to resolution. Proven experience in building and maintaining client relationships. Proficiency in Microsoft Excel and other data analysis tools. Experience with QuickBooks, accounting systems, or financial modeling is a plus. Why Join Us: Opportunity to contribute to a growing advisory service line within a fully integrated financial services firm. Engage with a wide range of clients across multiple industries, providing diverse and meaningful learning experiences. Be part of a team that values adaptability, client relationships, and the balance between execution and strategy. The firm offers a competitive compensation & benefit package that includes four weeks of PTO and a phenomenal 401(k)/Profit Sharing Plan. The target compensation for this role includes a range of $85,000 - $95,000. Collaborative work environment in a virtual environment. Flexible schedule. Positive emphasis on health & wellness, including frequent wellness challenges. Professional Development - we have an established Coaching program, leadership training to assist employees in finding, and cultivating their passion at Delap. EEO Statement: Delap LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
    $85k-95k yearly 16d ago
  • Customer Service Representative

    LHH 4.3company rating

    Customer Service Agent Job In Wilsonville, OR

    Job Title: Customer Service Representative Duration: One month contract with potential for extension or permanent hire depending on business needs Pay: $20-$25 per hour DOE Hours: Monday through Friday, full time, 7:30am-4:30pm Job Summary: The Customer Service Representative will be responsible for providing outstanding customer service to our client's customers. This role involves handling inquiries, processing orders, and resolving issues in a timely and efficient manner. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work well in a fast-paced environment. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a professional and courteous manner. Process customer orders accurately and efficiently. Resolve customer issues and complaints promptly, ensuring customer satisfaction. Maintain accurate records of customer interactions and transactions. Collaborate with other departments to ensure a seamless customer experience. Provide product information and support to customers. Assist with the development and implementation of customer service policies and procedures. Qualifications: High school diploma or equivalent required; associate or bachelor's degree preferred. 2+ years of customer service experience. Experience using Microsoft Office required; experience using a CRM system is a big plus. Energetic and outgoing personality, with a customer oriented mindset. Ability to work and stay organized in a fast-paced environment. Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ************************************** The Company will consider qualified applicants with arrest and conviction records. From
    $20-25 hourly 15h ago
  • Customer Care Representative - Onsite

    Teleperformance 4.2company rating

    Customer Service Agent Job In Oregon

    About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based on-site at our Eugene, Oregon location. Responsibilities Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required Qualifications We're looking for fearless people - people who are inspired to deliver only the best in all that we do. 6 months Customer service experience preferred Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills Logical problem-solving skills Ability to navigate Windows operating systems Organization and work prioritization skills Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
    $31k-37k yearly est. 25d ago
  • Customer Service Agent

    DSV 4.5company rating

    Customer Service Agent Job In Oregon

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: Tualatin, OR Division: Solutions Job Posting Title: Customer Service Agent Time Type: Full Time Pay Range: $16.50 - $26.00 per hour POSITION SUMMARY The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSRs are also responsible for accurate and timely order processing to support the efficient operation of the site. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES Customer Service Process and input all customer orders. Running and printing shipments from WMS. Run stock reports to check for product availability. Generate all related paperwork and necessary information required for customer work orders Checking all orders for special requests Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise. Follow up with other departments to ensure the service standards are being met. Assure proper invoicing of accounts by verifying customers as required. Handles returned merchandise in an efficient manner and assure proper credit is given to the customer. Customer Interfacing Activities Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction. Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes. Documentation Ensure the accuracy of all receiving and shipping documents. Gather and maintain all data and records relative to shipping and receiving activities. Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents. Prepare any reports concerning customer service as required by supervisors. Assist in resolving any discrepancies. Data Entry Operate the computer terminal in a proficient manner. Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion. Clerical Oversee all paperwork associated with orders and maintain the corresponding files. Answer phone calls and operates various types of office machines and computers necessary to perform duties. Greet customers and visitors to the office. Effectively correspond with customers as required. Communication Answer incoming telephone calls in a cheerful, courteous, and timely manner. Promptly route each call to the proper party, taking messages when necessary. Assist callers with general information and inquires. Direct visitors to appropriate department. Assist drivers at check in window various times though out the day. OTHER DUTIES (Site Specific) CSR's may be expected to cross train in other administrative staff functions to support the site and contribute to associate development SUPERVISORY RESPONSIBILITIES None MINIMUM REQUIRED QUALIFICATIONS Education and/or Experience Must have a high school diploma or general education degree (GED). 1 year experience in Customer Service-related capacity Certificates, Licenses, Registrations or Professional Designations N/A SKILLS, KNOWLEDGE AND ABILITIES Computer Skills Intermediate computer skills Proficient with MS Office Applications WMS functions Language Skills English (reading, writing, verbal) Business writing proficiency
    $16.5-26 hourly 60d+ ago
  • Part-Time Ramp and Customer Service Airport Agent

    Envoy Air Inc. 4.0company rating

    Customer Service Agent Job In Eugene, OR

    Come and work for Envoy Air, an American Airlines Group Company, at Eugene Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $16.01 / hr Responsibilities What's in it for you? * Travel for free with your family and friends on flights across the American Airlines global network. * Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. * Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. * In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. * Both full-time and part-time positions available. * Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. * Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! * Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. * This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. * No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. * Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. * No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. * Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. * Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. * This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: * Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. * Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license; some license restrictions may prohibit a candidate from being considered for this role. * 18 years or older. * High school diploma, GED, or international equivalent. * Ability to pass a pre-employment drug screen and background check. * Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
    $16 hourly 33d ago
  • Customer Success Consultant

    Lumen 3.4company rating

    Customer Service Agent Job In Salem, OR

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** + Construct and implement **customer success plans,** driving customer value realization + **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives + Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates + Build **value-based relationships** with customers to optimize CS plays while leveraging self-service + Share **thought leadership** with customers based on needs resulting in strengthened customer trust + Identify and qualify **opportunities for expansion,** partnering closely with sales + Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve + **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits + Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins **What We Look For in a Candidate** + Experience: 5+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience working with large and medium enterprise customers + Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $70,287.00 - $93,713.00 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $73,805.00 - $98,406.00 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $77,322.00 - $103,089.00 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (*************************************************** + Bonus Structure **What to Expect Next** Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 336832 **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. **Application Deadline** 02/15/2025
    $77.3k-103.1k yearly 2d ago
  • Entry Level Customer Service Associate

    Sh Solutions 4.1company rating

    Customer Service Agent Job In Oregon

    Our ever-evolving team will be adding a fresh and innovative entry-level Customer Service Associate to our Retail Marketing and Customer Service Department. The entry-level Customer Service Associate who we select to join us will gain a complete understanding of every department within our firm with the help of intensive training provided by our management staff. As an entry-level Customer Service Associate representative, you will be responsible for representing clients, consistently managing their brands, and maintaining familiarity with competitors within the region. Our firm's motto is perpetual growth and opportunity, and we can guarantee this to our new entry-level Customer Service Associate representative. Entry Level Customer Service Associate Daily Responsibilities: Track and report to Senior Management the daily sales and territory assessments of oneself and their team Participate and attend weekday meetings to go over tools and tactics for each day's success Stay current on product knowledge and promotions along with competitor's offerings to ensure the best opportunity for the enlightenment of potential customers Travel locally to assigned territory and nationally to conferences and potential new client meetings Build and maintain a productive relationship with the customer throughout their entire experience Entry Level Customer Service Associate Qualifications: Bachelor's degree or demonstrated success in a comparable customer-facing position Strong problem-solving, influence, and negotiation skills Prior experience in customer service and sales Comfortable making presentations regularly and interacting with clients and customers on a daily basis in meetings and phone interactions Maintain flexibility with one's work schedule, and the ability to travel is a plus The right candidate is local to the area, must have reliable transportation to and from the office daily and can start immediately if offered the position. #LI-Onsite
    $25k-32k yearly est. 7d ago
  • Bilingual Paraprofessional Language Services Liaison-Salem/Lebanon

    Harney Esd

    Customer Service Agent Job In Oregon

    Job Description Primary Location Silvies River Charter School Salary Range Monthly Shift Type Full Time
    $32k-42k yearly est. 60d+ ago
  • Winner's Circle - Customer Service

    Daveandbusters

    Customer Service Agent Job In Oregon

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $15.95 - $17.45 per hour Salary Range: 15.95 - 17.45 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-17.5 hourly 2d ago
  • Driveway Customer Satisfaction Representative

    Lithia & Driveway

    Customer Service Agent Job In Oregon

    Dealership:L0397 Driveway Home Office Driveway.com | Customer Satisfaction Representative Compensation: $20.00-$22.00 Join the team at Driveway, where customer satisfaction is our priority! Position Overview: As a Customer Satisfaction Representative, you will play a crucial role in leading customer satisfaction improvement processes, serving as the key liaison between our dealership and customers. Your focus will be on ensuring our customers' perspectives come first, following up with them to ensure their concerns are addressed and resolved promptly. Key Responsibilities: + Lead customer satisfaction improvement initiatives at assigned store(s). + Act as a liaison between the dealership and customers, ensuring their concerns are communicated and addressed. + Develop and implement continuous improvement plans to enhance customer satisfaction. + Follow up with customers within 48 hours to ensure their satisfaction. + Track and trend customer concerns and survey scores using the FreshDesk Omni Program. + Collaborate with the Reputation and Brand Team on reviews and social media sentiment. + Develop processes for handling Better Business Bureau reviews and coordinate with dealership staff for comprehensive resolutions. Skills & Qualifications: + Attention to detail and sense of urgency. + Strong communication skills. + Warranty Claims or Collections experience highly preferred + Basic computer skills. + Team player with a positive attitude. Benefits: + Competitive pay + Medical, Dental, Vision Plans + Paid Holidays & PTO + Short and Long-Term Disability + Paid Life Insurance + 401(k) Plan + Employee Stock Purchase Plan + Wellness Programs Equal Opportunity Employer: Driveway is committed to equal employment opportunities, considering all qualified applicants regardless of background. Must be 18 years or older. We offer best in class industry benefits: + Competitive pay + Medical, Dental and Vision Plans + Paid Holidays & PTO + Short and Long-Term Disability + Paid Life Insurance + 401(k) Retirement Plan + Employee Stock Purchase Plan + Lithia Learning Center + Vehicle Purchase Discounts + Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
    $20-22 hourly 11d ago
  • Customer Service Advisor Trainee- InsuraMatch

    Travelers Insurance Company 4.4company rating

    Customer Service Agent Job In Salem, OR

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Customer Service **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $36,300.00 - $60,000.00 **Target Openings** 1 **What Is the Opportunity?** Our preferred candidate will reside in Pacific Standard Time or Mountain Standard Time. Classroom Training Schedule: 9AM - 5:30PM EST. Monday - Friday for first 4 weeks of employment Post Training Schedule: 11:30AM - 8:00PM EST with rotating remote Saturdays 9AM - 5:30PM EST (every 4th Saturday) Our Customer Care Advisor trainees will work in a dynamic service center where professionalism and commitment to our team environment is highly valued. Advisors handle a large volume of inbound calls from our customers, agents, and third parties. Within established timeframes, the Customer Service Advisor will: -Assists customers, agents, and third parties with policy inquiries and changes, billing questions and technical support. -Responds to agent requests for quotes or changes to policies or product lines, as well as customer support on policy options such as additional deductible, basic coverages and discounts. -Handles a high volume of inbound calls. -Processes policy change requests, work independently on project assignments and other work handled in the Customer Solutions Center. -Exercises good judgment, flexibility and friendliness in their interactions. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. This job works under direct supervision and does not manage others. **What Will You Do?** + Learns how to answer questions regarding policies, coverages and premiums; assumes ownership for thorough follow up on all contacts. + Learns how to deliver first call resolution to make it easy for the customer. + Learns how to respond to customer/agent requests for quotes or changes to existing policies. + Learns how to review cancellations and reinstatements and makes appropriate decisions to resolve with guidance. + Learn how to ensure current and complete documentation of all account notes. + Upon completion of training, this role will: + Assist customers with simple intent calls. + Accurately enter and update policy information into the various processing systems and handle phone inquiries. + Develop and foster Agent/Company Relationships. + Perform research and initiate changes/corrections to customer's policies according to established procedures and sound business judgment. + Meet and/or exceed the expectations of customers and agents, providing professional and efficient service at all times through positive interactions and extensive product knowledge. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Our preferred candidate will reside in Pacific Standard Time or Mountain Standard Time. + Resident Property and Casualty or Personal Lines Insurance License preferred. + A Bachelor's degree from an accredited four-year college or university is a plus. + Prior insurance and/or call center experience preferred. + Previous customer service experience preferred. + High energy and motivation to follow up and take ownership. + Flexibility and ability to work under pressure. + Excellent communication, organization, and interpersonal skills. + Willingness and ability to learn new functions within the Customer Solutions Center. **What is a Must Have?** + High school diploma or GED required. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $36.3k-60k yearly 9d ago
  • Winner's Circle - Customer Service

    Dave & Buster's 4.5company rating

    Customer Service Agent Job In Oregon

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $15.95 - $17.45 per hour Salary Range: 15.95 - 17.45 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-17.5 hourly 60d+ ago
  • Associate Customer Service Representative

    Providence 3.6company rating

    Customer Service Agent Job In Portland, OR

    The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and delivery of home medical equipment (HME) products, supplies and services. The HME Care Specialist I educates customers on a broad portfolio of HME products, supplies and services, and provides basic technical support as needed. The HME Care Specialist I is responsible to recommend medically appropriate, cost-effective HME to meet the homecare, mobility, testing, and respiratory needs of customers. Providence Home Medical Equipment fosters a collaborative, engaged environment with a progressive leadership team to deliver life-changing medical devices to people in your community who need help the most. Join our team to increase comfort and quality-of-life to your neighbors recovering from illness, injury or living with a disability. **Benefits and perks:** + Competitive pay (including holiday pay & shift pay differentials) + Best-in-class benefits - full medical, dental and vision coverage from your first day + 401(k) plan with employer matching & complementary retirement planner + Generous paid time off for vacation, sick days and holidays + Tuition reimbursement & student loan forgiveness programs + Wellness & mental health assistance programs + Back-up child & elder care to help with care disruptions for your family + Voluntary benefits, like pet, auto and home insurance, and more! **Required qualifications:** + 1 year of Customer service experience; 2 years preferred. **Preferred qualifications:** + Associate's Degree Or Bachelor's Degree + Upon hire: Medical Terminology and Medical Coding certification + 1 year of experience in a patient-facing healthcare environment or insurance registration or insurance billing. **Why Join Providence?** Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. **About Providence** At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. **About the Team** Providence Home and Community Care (HCC) is a service line within Providence with over 8,000 caregivers and 2,000 volunteers serving nearly 200,000 people a year, in their homes, in clinics and in a variety of congregate living ministries across our seven-state footprint. HCC provides a full range of services and support for people of all ages, especially those facing chronic or life-limiting illnesses. Our core competencies include restorative care, longitudinal care and care through the end of life. Our service lines include assisted living/skilled nursing/rehabilitation, home health, home infusion/pharmacy services, home medical equipment, hospice and palliative care, Program of All-Inclusive Care for the Elderly (PACE), personal home services/private duty care and supportive housing. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. **Requsition ID:** 345441 **Company:** Providence Jobs **Job Category:** Customer Service **Job Function:** Administration **Job Schedule:** Full time **Job Shift:** Day **Career Track:** Admin Support **Department:** 5015 HME ACCESS PORTLAND OR **Address:** OR Portland 6410 NE Halsey St **Work Location:** Halsey Bldg-Home Service East Portland **Workplace Type:** On-site **Pay Range:** $19.40 - $29.08 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $19.4-29.1 hourly 3d ago
  • Associate Customer Service Representative

    3304 Home Health Wa Spokane

    Customer Service Agent Job In Portland, OR

    The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and delivery of home medical equipment (HME) products, supplies and services. The HME Care Specialist I educates customers on a broad portfolio of HME products, supplies and services, and provides basic technical support as needed. The HME Care Specialist I is responsible to recommend medically appropriate, cost-effective HME to meet the homecare, mobility, testing, and respiratory needs of customers. Providence Home Medical Equipment fosters a collaborative, engaged environment with a progressive leadership team to deliver life-changing medical devices to people in your community who need help the most. Join our team to increase comfort and quality-of-life to your neighbors recovering from illness, injury or living with a disability. Benefits and perks: Competitive pay (including holiday pay & shift pay differentials) Best-in-class benefits - full medical, dental and vision coverage from your first day 401(k) plan with employer matching & complementary retirement planner Generous paid time off for vacation, sick days and holidays Tuition reimbursement & student loan forgiveness programs Wellness & mental health assistance programs Back-up child & elder care to help with care disruptions for your family Voluntary benefits, like pet, auto and home insurance, and more! Required qualifications: 1 year of Customer service experience; 2 years preferred. Preferred qualifications: Associate's Degree Or Bachelor's Degree Upon hire: Medical Terminology and Medical Coding certification 1 year of experience in a patient-facing healthcare environment or insurance registration or insurance billing. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
    $30k-39k yearly est. 8d ago
  • Customer Service Representative Fueler/Washer

    072810.Sarasota

    Customer Service Agent Job In Oregon

    15975 SE 130th Ave, Clackamas, OR 97015 What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile. Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity. It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward. Main Responsibilities: • Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and associates • Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs • Completing other projects and tasks as assigned by supervisor Why Penske is for You: • Competitive starting salary • Shift Premiums • Career stability • Opportunity for growth • Excellent benefits, including lots of time off • Strong, well-rounded training programs • Advanced vehicle maintenance technology • Location and schedule flexibility Qualifications General Requirements:• High school diploma, equivalent, or prior work experience preferred• Valid driver's license required• Excellent customer service and communication skills• The ability to work well as part of a team• The ability and willingness to work outside• Basic mechanical ability and tool usage (preferred)• Basic computer skills• The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management• The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.• Regular, predictable, full attendance is an essential function of the job• As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.• Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms.• The associate must be able to safely work in all weather conditions.• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Pay: $23.00/HR Schedule: M-F 5:45AM - 2:15PM Shift Differentials: Second shift start times after 11am are eligible for $3.00 per hour shift differential Third shift start time after 9pm are eligible for $4.00 per hour shift differential Benefits: Our excellent benefits plan keeps associates and their families happy, healthy, and secure. To learn more visit *************************** Penske is an Equal Opportunity EmployerPJ300
    $23 hourly 2d ago
  • Customer Success Representative - Print Manufacturing

    Cleanmark Labels 4.1company rating

    Customer Service Agent Job In Portland, OR

    Customer Success Representative - Portland, Oregon We are seeking a Portland area Customer Success Representative (CSR) to provide exceptional service, manage customer inquiries and carry out order processing across multiple communication channels. This role combines transactional tasks (e.g., processing orders, shipping updates) with strategic elements like building strong customer relationships and identifying opportunities for upselling or cross-selling. You will collaborate closely with internal teams to resolve issues, ensure timely responses, and deliver an outstanding customer experience. The ideal candidate thrives in a fast-paced environment, excels at managing competing priorities, is a quick-study at learning and working within CRM's, and is eager to contribute to our customer success strategy. Key Responsibilities: Customer Service & Relationship Building Serve as the primary contact for customer inquiries via email, phone, and online portals, ensuring timely and professional responses. Manage new orders, revisions, cancellations, and shipping requests, providing updates and tracking information as needed. Address and resolve customer issues proactively, including material shortages, shipment discrepancies, or account inquiries. Foster strong relationships with customers by understanding their needs and providing tailored solutions. Order Management & Internal Coordination Process and track purchase orders (POs), including handling shipping changes and scheduling adjustments (pull-in/push-out requests). Coordinate with internal teams (shipping, production, and accounting) to ensure smooth order fulfillment and resolve any issues quickly. Maintain accurate records within the CRM system (Zoho or Salesforce) to support efficient communication and data integrity. Provide actionable feedback from customer interactions to help improve processes and service delivery. Inside Sales & Opportunity Development Respond to new opportunities from existing customers, partners, and prospects, ensuring timely follow-up and thorough engagement. Collaborate with the technical services team to align customer requirements with CleanMark's solutions, providing insights that help tailor our offerings. Assist the sales team by identifying potential upsell and cross-sell opportunities based on customer needs and interactions. Stay informed on customer activities and project requirements, helping to anticipate new business opportunities that align with CleanMark's capabilities. Multi-Channel Communication & Reporting Manage communication across various platforms, including email, phone, chat, and online customer portals. Actively participate in team meetings to share insights, discuss challenges, and contribute to process improvements. Prepare and distribute relevant reports, such as order forecasts, consignment summaries, and project status updates. Maintain up-to-date CRM records to ensure data accuracy and enable effective collaboration with internal teams. Who We're Looking For: The ideal candidate is an experienced, customer-focused professional who is skilled at problem-solving and thrives in a dynamic environment. We are looking for someone who is: Customer Service-Oriented: You have a background in customer support or account management, enjoy helping others, and are dedicated to delivering an excellent customer experience. Adaptable and Tech-Savvy: You are comfortable with CRM systems (e.g., Zoho, Salesforce, or similar) and can quickly learn new software tools, staying flexible in a changing environment. Detail-Oriented and Organized: You're able to manage multiple details and keep CRM records clean, accurate, and up-to-date. A Strong Communicator: You're clear and professional in your communication across different channels, working well with both customers and internal teams. Proactive Problem Solver: You anticipate customer needs and take initiative to resolve issues before they escalate. Industry-Aware: Experience in manufacturing, distribution, or B2B environments is a plus, especially if you're familiar with technical products or regulated industries like cleanroom or medical device manufacturing. Growth-Oriented: You're eager to learn about inside sales and customer success, with a desire to grow in your role and contribute to CleanMark's ongoing success. Qualifications: Bachelor's degree or equivalent experience in business, customer service, or related fields. 1-2 years of experience in customer support, order management, inside sales, or a similar role. Strong communication skills, with a track record of managing customer interactions across multiple channels. Proficiency in CRM systems (e.g., Zoho, Salesforce or similar ticketing and order tracking systems) and familiarity with order management software. Ability to prioritize and manage multiple tasks efficiently in a fast-paced environment. Proven problem-solving skills, with strong attention to detail and follow-through. Local Portland area candidates preferred What We Offer: Comprehensive medical, dental, and vision insurance Health Reimbursement Account Flexible Spending Account Baseline Life Insurance, Company Paid Free Certified Financial Planning & Advisory Services Traditional and Roth 401k Generous Paid Leave and Company Holiday Pay Work-Life Balance Unique Cross-Training Opportunities Continuous Learning Recruitment Referral Bonus About CleanMark CleanMark Labels has been an innovator in high-performance labels for over 40 years. Industry-leading tech companies like Intel, Johnson & Johnson, Merck, and Pfizer depend on CleanMark's expertise to design and produce the labels that keep their cutting-edge processes running smoothly. We're proud to design and produce labels that support high-impact scientific research and technology development in the semiconductor, pharmaceutical, medical device, and other high-tech sectors. And, we empower CleanMark team members to reach similar heights in their own careers by providing regular opportunities for professional development, on-the-job learning, and cross-department collaboration. Please apply today by submitting your resume and salary requirements for consideration!
    $51k-65k yearly est. 28d ago

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