Customer Service Representative- Covington, KY
Customer service agent job in Masonville, KY
The Role Join our team of Customer Service Representatives, also known as Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity's valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more!
What to expect…
As a new CRA, you'll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones:
1. Licensing Preparation
In the first months, you'll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE , Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we're here to support you every step of the way! (Learn More)
2. Skill Development
In the following months, you'll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network.
3. Proficiency
As you gain confidence and proficiency in serving customers, you'll explore new career paths through job shadowing and our career center.
The Expertise and Skills You Bring
Aptitude and dedication to complete the FINRA SIE , Series 7 Top Off and Series 63 exams through our industry-leading licensing program.
Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making.
A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient.
Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions.
A desire for growth and a mindset that generates long term success through adaptability and personal accountability.
Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution.
Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously.
The Team
Our Greatest Asset is Our People
We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community.
Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement. (Learn More)
Fidelity Investments does not offer work visas for this role
Certifications:Series 07 - FINRA, Series 63 - FINRACategory:Customer Service, Sales
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Customer Service Associate (cashier)
Customer service agent job in Owensboro, KY
Work at HOP Shops, Home of the World-Famous Disco Bathrooms and Disco Bathroom Wedding, with over 150 million views on TikTok, YouTube, and Instagram-featured on popular late-night shows! Plus, every bathroom break is a disco party!
We are looking for friendly and reliable Customer Service Associates to provide fast, efficient, and welcoming service to our customers. Responsibilities include operating the cash register, handling cash and card transactions accurately, maintaining store cleanliness, and restocking shelves as needed. The ideal candidate has strong communication skills, a positive attitude, and a commitment to excellent customer service in a fast-paced environment.
Why Work for Valor Oil?
At Valor Oil, we're more than just a company, we're a family. As a third-generation, family-owned business, we take pride in fostering a workplace that values collaboration, innovation, and integrity. Working here means being part of a dynamic team that is committed to delivering high-quality energy solutions while continuously pushing the boundaries of what's possible.
Impactful Work: As a growing company with a deep commitment to quality, you'll have the opportunity to make a real difference every day-whether you're working on the front lines or behind the scenes. Your contributions will directly impact on the success and growth of Valor Oil. Our mission is to Keep Your World Running by Providing Unmatched Value to Our Customers. By joining Valor Oil, you'll be a key part of this mission.
Career Growth: We're invested in your future. Valor Oil offers a variety of professional development opportunities, training, and a clear pathway for career advancement. As we grow, so do the opportunities for you to grow within the company.
Competitive Benefits: We provide a comprehensive benefits package designed to support your health, well-being, and financial security. This includes:
Medical Options
Dental and Vision
Paid Time Off and Sick Time
Paid Holidays
Company-Paid Life Insurance
401(k) Match
Employee Assistance Program
10 Cents Per Gallon Discount on Gas EVERYDAY!
Weekly Pay or Get it when you need it earlier with On Demand Pay
Free Fountain Drinks & Coffee
Staffing Incentives - When you help out another store 16 hours, you get 7000 loyalty points to show our appreciation.
Lots of contests and FUN that you get incentives when you win!
Community Impact: We're proud of our roots in Owensboro, KY, and our continued growth across the region. Working at Valor Oil means being part of a company that's invested in supporting local communities and making a positive impact in the areas we serve.
About us
Our Story Founded in Owensboro, KY, Valor Oil has grown from a third-generation family business to a leader in the petroleum distribution industry. With decades of experience, we offer a wide range of high-quality products, including major brand gasoline, diesel fuels, racing fuels, lubricants, antifreeze, and more. Over the years, we've expanded from a regional operation to serving customers across multiple states, all while maintaining our commitment to high standards of service and innovation.
Expanding Our Reach
Valor Oil doesn't just supply retail fuel-we're a diverse, multi-faceted operation. We proudly run 13 convenience stores in Northern Kentucky and Ohio, known as HOP Shops, where we offer a unique, fun experience alongside fuel and convenience products. Additionally, our wholesale fuel distribution network spans over 120 dealer locations across 4 southeastern states.
HOP Shops: More Than a Gas Station
When you visit a HOP Shop, you're not just getting great service-you're getting an unforgettable experience. Famous for our viral Disco Bathrooms, we've captured over 150 million views on platforms like TikTok, YouTube, and Instagram. Each visit to a HOP Shop is a chance to fuel up and take a break in a one-of-a-kind environment, where every bathroom break is a mini celebration!
Fuel Your Career with Us - Apply today and help us continue powering the future!
Requirements
Must demonstrate a strong understanding of and commitment to safety protocols in the workplace.
A safety-first mindset is required. Candidates must be willing to follow safety guidelines and complete safety training as needed.
Must demonstrate a strong work ethic and be reliable in attendance and punctuality
Effective verbal and written communication skills are required for interacting with team members, customers, and management.
Ability to work collaboratively in a team environment and maintain a positive working relationship.
Must possess critical thinking and problem-solving skills to identify issues and find solutions effectively.
Attention to detail and accuracy in performing tasks, following procedures, and meeting deadlines.
Outstanding customer service skills, with a focus on providing a positive experience.
Strong organizational skills and attention to detail, ensuring accuracy in all tasks.
Effective time management skills, with the ability to meet deadlines and prioritize duties.
Good judgment and decision-making skills, social and verbal interaction skills, ability to memorize and retain information, proficiency in reading, writing, math (counting currency), and problem-solving.
Familiarity with operating registers, computers, phones, tablets, and loyalty systems.
Must be 20 years old in Kentucky (due to alcohol/tobacco sales) and 18 years old in Ohio.
High school diploma or equivalent, with 1-2 years of customer service experience, preferably in a public-facing role.
Ability to stand for up to 8 hours and lift up to 20 pounds. Must be able to stock and clean the store, both inside and outside.
Customer Service Advisor - Jiffy Lube Multicare
Customer service agent job in Owensboro, KY
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
Customer Service Representative (Part-Time)
Customer service agent job in Evansville, IN
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Responsibilities
Assist the Service Center Manager
Take and deliver messages for the Service Center Manager and Account Managers
Provide assistance to Drivers
Prepare bills of lading and delivery receipts
Maintain excellent communication with external and internal customers as well as interline companies
May be asked to assist with:
Payroll
Data entry
Freight reports
Driver collect reports
Billing and filling
Qualifications
Skillful in Microsoft Office Programs
Excellent keyboarding skills
Has worked in a fast paced environment and has excellent attention to detail
Experience with handling a high volume of phone calls
Exceptional communication and customer service skills
Benefits
Stable and growing organization
Competitive weekly pay
Quick advancement
Customized training program
Professional, positive and people-centered work environment
Modern facilities
Auto-ApplyAce Customer Service Associates
Customer service agent job in Evansville, IN
Main responsibilities of an Ace customer service associate.
Have a general knowledge of the following:
Paint
Electrical
Plumbing
Lighting
Power Tools
Making Keys
Replacing Screens
DIY Projects
• Give “Superior Guest Service” and hold your associates accountable to providing service at this same level.
Requirements:
May be asked to carry 50 lbs. for a length of 20 feet
May need to be able to push 50 lbs.
May need to be able to pull 50 lbs.
Must be able to bend, squat, climb and lift objects overhead
Must be able to tolerate temperature differentials
Must be able to work nights, holidays and weekends
Customer Service Skills
Benefits:
Benefits are offered to all Full-time employees. Full-time benefits include: Health, dental and vision insurance, Long and Short Term Disability, Individual and Family Life Insurance, Medical Bridge Insurance, Cancer Insurance, Paid Vacation and Paid Holidays, Retirement benefits through our Employee Stock Ownership Plan, Flexibile Scheduling, and Advancement Opportunities.
Benefits
Flexible schedule
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Referral program
Paid training
Other
Customer Care Specialist
Customer service agent job in Newburgh, IN
Customer Care Specialist |Mainstream Fiber
is 100% in Office.
About Mainstream Fiber:
At Mainstream Fiber Networks, we're more than just a fiber optic internet company: we're a Hoosier based team dedicated to propelling the digital revolution forward, and we believe that investing in our employees is the cornerstone of success.
About the Role:
The role of Customer Care Specialist, you will play a vital role in ensuring exceptional customer experiences by managing customer accounts, handling billing inquiries, providing top-notch customer service, and assisting with sales operations support. Reporting to the Customer Support Manager, you will be responsible for addressing customer inquiries and issues promptly and effectively, while also supporting sales operations activities to drive revenue growth and customer satisfaction.
Why should you join our Team:
Permanent, Full-time Position
Pay Range: $19.00-$21.00 per hour
1st Shift
Access to Company Benefits:
Paid Time Off
10 Paid Holidays
Medical Insurance
Dental and Vision Insurance
Health Savings Account (HSA)
Company Funded Life Insurance
401(k) Retirement Savings Plan
FMLA
Unpaid Company Leave
Job Perks:
Competitive Compensation
Comprehensive company paid training provided.
Company-provided uniforms
Boot allowance for Outside Plant Employees
Newly Updated Equipment and Vehicles
Internal career advancement opportunities
Exclusive employee discounts on company services
Life Mart discounts for various products and services
Pay Active (Daily/weekly Pay Opportunities)
Wisely Pay Cards
New Hire and Annual provided Company Merch
Annual Company Events
Key Responsibilities:
Manage customer accounts by updating account information, processing account changes, and ensuring accuracy of customer records.
Proactively engage with customers to understand their needs, preferences, and challenges, and provide personalized assistance as required.
Respond to billing inquiries from customers, including questions about invoices, payment methods, and billing discrepancies.
Investigate and resolve billing issues promptly, ensuring customer satisfaction and adherence to billing policies and procedures.
Provide excellent customer service via phone, email, CRM, or other communication channels, addressing customer inquiries, concerns, and feedback in a professional and courteous manner.
Demonstrate empathy, patience, and active listening skills to understand and resolve customer issues effectively.
Assist with sales operations activities to support the sales team in achieving their targets.
Collaborate with sales representatives to provide administrative support and ensure seamless coordination between sales and customer support functions.
Develop a deep understanding of the company's products, services, and offerings to effectively address customer inquiries and provide accurate information.
Stay updated on product features, updates, and promotions to educate customers and drive product adoption and retention.
Maintain accurate and detailed records of customer interactions, inquiries, and resolutions using CRM software or other relevant systems.
Generate reports and insights on customer support metrics, trends, and performance to identify areas for improvement and inform decision-making.
Some customer troubleshooting such as checking network connectivity, verify login credentials, and clearing browser cache and cookies prior to escalating customers to Network Operations team.
Perform other related duties as required and assigned.
Key Qualifications:
HSD, or equivalent education, is required.
2+ years of experience in customer support, or related roles.
Excellent communication skills, both verbal and written, with the ability to effectively communicate with customers and internal stakeholders.
Strong problem-solving abilities and attention to detail, with a focus on delivering timely and accurate solutions to customer inquiries and issues.
Proficiency in CRM software, Microsoft Office Suite, and other relevant software applications.
Ability to work independently and collaboratively in a fast-paced environment, multitasking and prioritizing tasks effectively.
Positive attitude, empathy, and a genuine desire to help customers and provide outstanding service.
Post-Application Details:
After submitting your application, if your skills and experience align well with the position, you will move on to the next stages in the interviewing process. Even if this particular role doesn't work out, rest assured that you remain part of our network. This ensures that all our recruiters will have access to your profile, broadening your potential opportunities.
Auto-ApplyFULL TIME CUSTOMER CERVICE REPRESENTATIVE
Customer service agent job in Princeton, IN
Job Description
DEPARTMENT: Deposit Operations
CLASSIFICATION: Non - Exempt
REPORTS TO: Banking Center Manager
SUPERVISES: No supervisory responsibilities
JOB SUMMARY: Provides exceptional customer service and maintains a customer focused culture.
$500 Sign On Bonus
MAJOR DUTIES & RESPONSIBILITIES:
Is responsible for comprehensive, prompt and efficient customer transactions. Receives & cashes checks and cash for accounts, verifies amounts and examines checks for proper completion, and enters transactions into computer records.
Balances cash drawer and compares totals to computer-generated sheet. Reports any discrepancies to the supervisor immediately.
Accepts a variety of customer requests, such as account holds, stop-payment orders, address changes and similar special services.
Promotes and explains financial institution services and products based on customer's needs, within compliance of financial institutions standards.
Identifies cross-sell opportunities and refers customer to appropriate sales member.
Assists in the night depository function.
Ensures deposit area is properly stocked with forms, supplies, etc.
Performs Branch Capture of transactions.
Continually increases product and service knowledge, to meet customer demands.
Makes product and service recommendations to Banking Center Managers.
Responsible for complying with all financial institutions policies and procedures.
Actively achieves individual sales, referral, operational, and community involvement goals.
Has the ability to perform new account activities, back-up head personal banker, ATM oversight, EFT, etc...
Performs other duties as assigned.
EDUCATION & EXPERIENCE:
High school diploma or equivalent.
Two or more years of personal banker experience (including completion of in-house training)
Proven ability to cross-sell, perform new account activities, and/or other higher-level activities (ATM, EFT, etc...)
Good interpersonal communication, organizational, mathematical and computer skills.
EOE, including disability/vets
Customer Service/Service Advisor
Customer service agent job in Haubstadt, IN
The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status.
Bosselman has many benefits to offer you that you will not find anywhere else like:
Paid vacation
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)
And much more!
Bosselman offers on-demand pay (access to earned but not yet paid wages) through:
Responsibilities
Greets customers promptly and provides friendly competent customer service.
Coordinates the service center's scheduling and workflow.
Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs.
Answers customer questions about service outcomes and consults with the Technicians as needed.
Understands marketing and sales strategies to finalize all transactions.
Consults with Technicians about needed repairs and communicates those needs with the customer.
Comprehends the industry needs by increasing knowledge of products and services.
Understands the customer's need and be able to communicate those needs to the Technicians and vice versa.
Responsible for keeping all customer facing items cleaned, stocked, and up to date.
Responsible for receiving merchandise, stocking, and updating pricing for all showroom products.
Maintains a complete understanding of the Boss Shop Warranty process.
Assigns work to all technicians within the guidelines of the company.
Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers.
Reports for work in a timely manner when scheduled.
Additional Job Duties:
Assists with other duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications
Education and/or Experience (include certs or licenses needed):
Retail or guest service experience preferred.
Minimum Qualifications:
Valid Driver's license and insurable to drive.
Able to maintain working knowledge of parts inventory.
Able to complete the Service Advisor New Team Member Training within the first 90 days of employment.
Able to work on the computer system efficiently.
Ability to read, write and perform math skills.
Must possess a positive, enthusiastic attitude.
Must be flexible with the ability to adapt to change when required.
Demonstrates excellent communication skills.
Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings.
Must have reliable transportation and phone.
Must be able to communicate in English. - IF APPLICABLE
Able and willing to deliver friendly, courteous, and prompt customer service.
Able and willing to work cooperatively with other team members.
Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company.
The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
Auto-ApplyCustomer Sales & Service Representative
Customer service agent job in Evansville, IN
Want to use your customer service skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
• Assist customers by phone and in person at our facility
• Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
• Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
• Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customer service experience preferred
Excellent telephone, and written skills, including English grammar
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
Attention to detail, accuracy, ability to multitask, sense of humor
Ability to lift up to 50 lbs.
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
• Base salary and bonus opportunities
• Health, vision, and dental coverage, 401(k) w/ company match
• Paid vacation, sick time, and company holidays
• Tuition reimbursement
• Personalized training and development program
• Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI - SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyCustomer Service Representative
Customer service agent job in Evansville, IN
FASTSIGNS #241501 is hiring for a Customer Service Representative to join our team! Benefits/Perks:
Competitive Pay
Paid Vacation and Holidays
Performance Bonus
Ongoing Training Opportunities
A Successful FASTSIGNS Customer Service Representative Will:
Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways such as email, telephone, in-person and at their place of business
Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS Customer Service Representative:
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $16.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyCustomer Service Advisor - Migrant Help
Customer service agent job in Evansville, IN
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
Customer Care Specialist - WFH
Customer service agent job in Evansville, IN
About Us
We're not your typical insurance agency. Our team is driven by people, purpose, and progress. Our mission is to help hardworking families protect what matters most while giving our team members the freedom to build meaningful, flexible careers that fit their lives.
We believe true success is built on freedom, growth, and community. That's why we've created an environment where motivated individuals can thrive-supported by advanced technology, one-on-one mentorship, and a culture that values ambition, teamwork, and integrity.
For more than sixty years, our organization has partnered with unions, associations, and working families across North America to deliver dependable supplemental and permanent benefit programs. As we continue to grow, we're looking for professionals who want more than just a job-they want a purpose.
The Role
In this position, you'll be the frontline connection between our company and the families we serve. You'll help clients understand their benefit options, answer their questions, and ensure every interaction leaves them feeling informed and supported.
This role is about more than managing policies-it's about empowering families, simplifying complex information, and becoming a trusted advisor they can rely on for years to come.
What You'll Do
Build and maintain long-term relationships through consistent service and communication
Walk policyholders through benefit options, updates, and claims with professionalism and care
Explain coverage details clearly and simply
Collaborate with leadership to improve onboarding and client experience processes
Act as the main resource for clients' service needs and inquiries
Take part in ongoing training, mentorship, and leadership development for long-term growth
What We're Looking For
Strong communication and interpersonal skills
A people-first attitude and a willingness to help others
Comfortable using digital tools and working remotely
Organized, proactive, and self-driven
Experience in customer service, insurance, or sales is an asset but not required
Must be legally eligible to work in the United States or Canada
What You'll Gain
Remote-first flexibility with the freedom to work from anywhere
Weekly pay with performance-based monthly bonuses
Structured training and one-on-one mentorship to help you succeed
Rapid advancement opportunities with clear pathways into leadership
A supportive, mission-driven team focused on personal and professional growth
The opportunity to make a real difference in your community and in the lives of working families
Auto-ApplyOperations Staff | Part-Time | RiverPark Center
Customer service agent job in Owensboro, KY
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
Under the direction of the Operations Manager the Part-time Operations Staff is responsible the event setups and changeover of the Center on an event-to-event basis to ensure complete adherence to the event schedule as-well-as tenant contractual specifications and requirements. Also, assist with cleaning of the Center to help maintain the cleanliness of the building.
This role will pay an hourly wage of $15.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline
About the Venue
RiverPark Center, is a 1,500 seat multi-purpose auditorium in Owensboro, Kentucky.
Responsibilities
* Actively participate in the completion of facility-wide event setups and conversions
* Develop a wide array of specialized changeover skills, including setting up and breaking down risers, chairs, tables, and stages.
* Assist with overall cleaning of the building to ensure readiness for events.
* Provide housekeeping services during events.
* Perform related duties and responsibilities as required.
Qualifications
* Must be 18 years or older at the time of application.
* Exhibit willingness to work a flexible schedule consisting of nights and weekends.
* Work effectively in a heavily team-based environment.
* Be reliable, honest, dependable, and punctual.
* Possess knowledge of basic hand tools and their uses
* Essential Physical Functions:
* Ability to lift up to 50 pounds, capable of occasionally performing heavy manual labor.
* Ability to climb portable and fixed ladders up to 20 feet, access remote areas of the facility, work with hand and power tools, and communicate via portable radio.
* Ability to work with and around water and ice and to work at or below freezing temperatures for extended periods of time.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyCustomer experience coordinator
Customer service agent job in Evansville, IN
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
1021 Hirschland Rd S 200
Location:
USA Marshalls Store 0166 Evansville INThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Call Center Banking Representative
Customer service agent job in Evansville, IN
Liberty FCU, a full-service credit union, is currently seeking a Full-Time
Call Center Banking Representative
to join the LFCU Team. Candidates must possess excellent member service skills, professionalism, and confidentiality. Multi-tasking and problem-solving skills are also desired. Candidates must be available to work Saturdays on a rotating basis. Previous financial institution and/or call center experience is a plus. This position will be stationed at 4601 Theater Drive, Evansville, IN. If interested, please proceed by clicking Apply.
Duties and responsibilities include but are not limited to the following:
Provide exceptional phone service to members.
Provide account information such as balances, check clearings, deposit postings, return checks, availability of funds, and statement information.
Ask “out-of-wallet” questions for verification purposes.
Complete extensive verification of each member to avoid fraud and identity theft.
Process withdrawals, loan payments, transfers, and check orders.
Place stop payments on checks, cashier's checks, ACH debits and payments, and process the applicable paperwork.
Assist with ITM (Interactive Teller Machine) services when needed.
Strive to meet cross-selling and departmental goals.
Assist members with questions concerning ATM, debit and credit cards.
Provide membership information.
Explain procedures to initiate direct deposits and ensure proper forms are mailed to members.
Assist members with various payroll questions, requests for new payroll cards, or problems with payroll postings.
Provide information on new and ongoing promotions.
Assist with online banking duties.
Assist members with various Digital Banking services.
Benefits and Compensation:
Bonus and incentive opportunities
Paid Holidays
Paid Time Off (Vacation, Sick and Personal Days)
Medical, Dental and Vision Insurance
401(k) retirement program with matching funds
Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
Tuition Reimbursement Program
Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.
Auto-ApplyCustomer Service Technician
Customer service agent job in Jasper, IN
Job Description
Aaron's Customer Service Technician
Aaron's Customer Service Technicians are recognized as the front line to our customers both for deliveries and sales. As brand ambassadors, their goal is to provide a top-notch, red carpet customer experience and increase sales execution. As a Customer Service Technician, you will be responsible for delivering, installing, and demonstrating merchandise in our customer's home, while providing outstanding customer service and increasing sales along the way!
Skills for Success
Customer Service Technicians are professional, courteous and genuinely enjoy working with people. Solid communication skills, a working knowledge of electronics, and dependability are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Load, secure and protect product in delivery vehicle and safely transport merchandise without damage
Verify product information and accessories to ensure it matches deliveries and returns
Ensure all merchandise is clean and in operating condition prior to delivery
Offload, install and demonstrate merchandise for our customers safely
Perform routine service calls, product exchanges and assist with merchandise returns
Confirm customer identification, collect money and obtain customer signature on lease agreements
Assist sales team with field marketing programs requested by store management
Support in maintaining the showroom floor and store's warehouse by moving and organizing merchandise
Maintain the store's warehouse in a neat and orderly manner
Safely operate delivery vehicles and follow delivery schedule set by management
Accurately document all vehicle movement on daily route sheets
Team partnership with both Sales Manager to drive revenue and to meet and exceed daily, weekly and monthly sales goals
Accept and process customer payments
Update customer information and account statuses
Answer incoming service calls
Process order forms and references
Maintain the appearance and organization of the customer transaction counter
File and maintain customer information
Assist customers on the showroom floor
Assist in the maintenance of the showroom including but not limited to cleaning, organizing, and merchandising
Conduct daily inspection of assigned delivery vehicle to ensure safety and maintenance guidelines are met
Any other reasonable duties requested by management
Requirements
Valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record)
Must meet DOT requirements to obtain certification
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper customer service etiquette
Uphold the Aaron's brand and protect company assets
Maintain a professional appearance
Strong technical skills and/or working knowledge of products
Mortgage Disclosure Desk Coordinator
Customer service agent job in Evansville, IN
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
The Mortgage Disclosure Desk Coordinator position is responsible for ensuring that all Initial and Re-Disclosure Loan Disclosure packets are completed and delivered to the applicants in accordance with all regulatory and secondary market requirements and within Service Level Agreements. The Mortgage Disclosure Desk Coordinator works closely with various members of the Mortgage Team to verify accuracy of data and resolve any issues/discrepancies to prevent non-compliance with Federal and State Regulations and avoid tolerance cures.
Key Accountabilities
Review initial loan submission from the Mortgage Loan Originators for accuracy. Make any necessary changes to avoid tolerance cures or other regulatory violations. Prepare and deliver a final Loan Estimate along with all other required documentations to the applicant(s)
Work with Mortgage Loan Originators, Processor and Underwriters to review any change circumstances that are presented. Once a valid changed circumstance is identified, the Disclosure Desk Coordinator will prepare a revised Loan Estimate and deliver this to the applicants in a timely manner to avoid delays in closing dates or any tolerance cures.
Review all documents included in an initial disclosure and re-disclosure package to ensure accurate completion.
Track all new applications within the loan processing system to ensure timely delivery of all disclosures.
Track all existing applications within the loan processing system and provide timely re-disclosure through identification of loan changes within the pipeline.
Assist with answering questions regarding initial or re-disclosures
Participate in any compliance related projects pertaining to regulatory disclosures
Assist in any disclosure compliance related training for mortgage associates
Ensure accuracy of all HMDA related information pertaining to information collected from the initial application and disclosures
Salary Range
The salary range for this position is $17.00/hr. - $27.50/hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location.
Key Competencies for Position
Operational Knowledge and Organizational Skills
Demonstrates a sound understanding of applicable Federal and State Regulations, including TRID, RESPA, HMDA, ECOA, etc; and the ability to apply this knowledge to individual situations.
Ability to accurately identify valid changed circumstances
Great attention to detail, ability to prioritize and function accurately under the pressure of deadlines.
Working knowledge of all loan types/loan programs offered by Old National Bank, including FHA, VA, USDA, and Construction-to-Permanent loans.
Communication Skills
Ability to clearly communicate information to Mortgage Loan Originators, Sales Managers, Processors, and Closers
Promptly respond to questions from other departments
Effectively work as part of a team
Qualifications and Education Requirements
High School graduate or equivalent.
5+ years of previous mortgage experience including an in-depth knowledge of regulatory requirements for loan disclosures
Experience with Ellie Mae Encompass preferred
Key Measures of Success/Key Deliverables:
Disclosures delivered within regulatory requirements and Service Level Agreements
Minimize losses to the bank by accurately completing required disclosures and properly analyzing valid change circumstances
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank.
Join our team!
We can recommend jobs specifically for you! Click here to get started.
If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)
Auto-ApplyOperations Staff | Part-Time | RiverPark Center
Customer service agent job in Owensboro, KY
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
Under the direction of the Operations Manager the Part-time Operations Staff is responsible the event setups and changeover of the Center on an event-to-event basis to ensure complete adherence to the event schedule as-well-as tenant contractual specifications and requirements. Also, assist with cleaning of the Center to help maintain the cleanliness of the building.
This role will pay an hourly wage of $15.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline
Responsibilities
Actively participate in the completion of facility-wide event setups and conversions
Develop a wide array of specialized changeover skills, including setting up and breaking down risers, chairs, tables, and stages.
Assist with overall cleaning of the building to ensure readiness for events.
Provide housekeeping services during events.
Perform related duties and responsibilities as required.
Qualifications
Must be 18 years or older at the time of application.
Exhibit willingness to work a flexible schedule consisting of nights and weekends.
Work effectively in a heavily team-based environment.
Be reliable, honest, dependable, and punctual.
Possess knowledge of basic hand tools and their uses
Essential Physical Functions:
Ability to lift up to 50 pounds, capable of occasionally performing heavy manual labor.
Ability to climb portable and fixed ladders up to 20 feet, access remote areas of the facility, work with hand and power tools, and communicate via portable radio.
Ability to work with and around water and ice and to work at or below freezing temperatures for extended periods of time.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyDigital Banking Call Center Representative
Customer service agent job in Evansville, IN
Liberty FCU, a full-service credit union, is currently seeking a Digital Banking Call Center
Representative
with excellent interpersonal and organizational skills to join the credit union team. Experience working in customer service is required and financial institution experience is preferred. The candidate will be scheduled for approximately a 40-hour work week to include Saturdays on a rotating basis. If interested, please proceed by clicking Apply.
Duties and responsibilities include but are not limited to:
Participate in the Digital Banking phone chat and email contact rotation while providing exceptional service to members.
Perform online and mobile banking duties for both the consumer and business banking platform.
Monitor, perform daily tasks, and assist members with various electronic services including but not limited to:
Popmoney and External Transfers
Remote Deposit Capture
Money Management
EStatements
Online Account Opening
Purchase Rewards
Apple Pay/Samsung Pay
Online Payment Service
Serve as back up to the Contact Call Center rotation and answer general account questions.
Assist members with questions or problems concerning ATM, debit, credit, and Reloadable Cards.
Provide information related to field of membership requirements as well as the types of LFCU accounts and the benefits of each.
Gain an understanding of possible scams and fraudulent activity and use that knowledge to prevent fraud.
Balance loan payments made by check, and debit card at the end of each night.
Benefits and Compensation:
Incentive opportunities
Paid Holidays
Paid Time Off (Vacation, Sick and Personal Days)
Medical, Dental and Vision Insurance
401(k) retirement program with matching funds
Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
Tuition Reimbursement Program
Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.
Auto-ApplyMortgage Disclosure Desk Coordinator
Customer service agent job in Evansville, IN
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
The Mortgage Disclosure Desk Coordinator position is responsible for ensuring that all Initial and Re-Disclosure Loan Disclosure packets are completed and delivered to the applicants in accordance with all regulatory and secondary market requirements and within Service Level Agreements. The Mortgage Disclosure Desk Coordinator works closely with various members of the Mortgage Team to verify accuracy of data and resolve any issues/discrepancies to prevent non-compliance with Federal and State Regulations and avoid tolerance cures.
Key Accountabilities
* Review initial loan submission from the Mortgage Loan Originators for accuracy. Make any necessary changes to avoid tolerance cures or other regulatory violations. Prepare and deliver a final Loan Estimate along with all other required documentations to the applicant(s)
* Work with Mortgage Loan Originators, Processor and Underwriters to review any change circumstances that are presented. Once a valid changed circumstance is identified, the Disclosure Desk Coordinator will prepare a revised Loan Estimate and deliver this to the applicants in a timely manner to avoid delays in closing dates or any tolerance cures.
* Review all documents included in an initial disclosure and re-disclosure package to ensure accurate completion.
* Track all new applications within the loan processing system to ensure timely delivery of all disclosures.
* Track all existing applications within the loan processing system and provide timely re-disclosure through identification of loan changes within the pipeline.
* Assist with answering questions regarding initial or re-disclosures
* Participate in any compliance related projects pertaining to regulatory disclosures
* Assist in any disclosure compliance related training for mortgage associates
* Ensure accuracy of all HMDA related information pertaining to information collected from the initial application and disclosures
Salary Range
The salary range for this position is $17.00/hr. - $27.50/hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location.
Key Competencies for Position
Operational Knowledge and Organizational Skills
* Demonstrates a sound understanding of applicable Federal and State Regulations, including TRID, RESPA, HMDA, ECOA, etc; and the ability to apply this knowledge to individual situations.
* Ability to accurately identify valid changed circumstances
* Great attention to detail, ability to prioritize and function accurately under the pressure of deadlines.
* Working knowledge of all loan types/loan programs offered by Old National Bank, including FHA, VA, USDA, and Construction-to-Permanent loans.
Communication Skills
* Ability to clearly communicate information to Mortgage Loan Originators, Sales Managers, Processors, and Closers
* Promptly respond to questions from other departments
* Effectively work as part of a team
Qualifications and Education Requirements
* High School graduate or equivalent.
* 5+ years of previous mortgage experience including an in-depth knowledge of regulatory requirements for loan disclosures
* Experience with Ellie Mae Encompass preferred
Key Measures of Success/Key Deliverables:
* Disclosures delivered within regulatory requirements and Service Level Agreements
* Minimize losses to the bank by accurately completing required disclosures and properly analyzing valid change circumstances
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank.
Join our team!
Auto-Apply