Customer service agent jobs in Paradise, NV

🚗 Customer Support - Rider Operations (Autonomous Ride-Hailing Company) Pay: $25/hour Plus benefits 🧠 About the Job: An autonomous ride-hailing company (think self-driving taxis) is hiring friendly, skilled people to support customers who use their robo-taxi service. You'll be the human helping riders before, during, or after their trips - answering questions, solving problems, and stepping in if anything goes wrong. You'll also help the company improve its tools and systems by giving feedback and collecting data. This role is great for someone who's calm under pressure, cares about customers, and enjoys being part of a fast-moving tech environment. 💼 What You'll Do: Help riders in real-time through phone, chat, or email. Solve issues quickly and calmly, including emergencies. Work with other teams to make sure problems are handled fast. Use company tools to support riders and gather useful info. Help test new systems and provide feedback. Focus on safety, empathy, and great communication. 🕐 Shift Options (You'll need to be flexible): Fri - Tue: 9:30 AM - 6:00 PM Sun - Thu: 9:30 AM - 6:00 PM Wed - Sun: 5:30 PM - 2:00 AM Tue - Sat: 5:30 PM - 2:00 AM ✅ You're a Good Fit If You: Have 2+ years of experience in customer service (retail, call center, etc.) Are great at handling tough situations and staying calm. Communicate clearly, both in writing and speaking. Can think on your feet and solve problems quickly. Are a team player who's comfortable in a fast-changing environment. Have a positive attitude and are eager to learn. Can work flexible hours, including nights or weekends if needed. 💡 Bonus Skills (Nice to Have): Experience handling emergencies or high-pressure situations. Comfortable using customer support tools and software. Some basic experience with testing or quality assurance (QA). 🎁 Benefits Healthcare plans (subsidized) Pre-tax commuter benefits Flexible Spending Account (FSA) Paid short-term & long-term disability + life insurance 401(k) retirement plan If you're passionate about helping people and excited by new technology, this is a great opportunity to be part of the future of transportation

As the nation's third largest cable and broadband company, Cox has about 6 million total customers. Cox is also the nation's third-largest cable television provider. Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network. Business customers of all sizes are provided with our high speed Internet, phone and long distance services, as well as data and video transport services. Cox Media offers local and national cable advertising in both traditional and new media formats, along with promotional opportunities and production services. Job Description Apply to: ************************************************** then apply to Job Number: 142434 At Cox, we connect people to the things they love. Now we'd like to connect with you. Cox Communications is looking for sharp talent to join our team and be the voice of our brand. Unleash your potential with Cox Communications as a Customer Retention Representative, where you'll be enhancing the lives of our customers and your career. The Cox Communications Difference Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents. Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives. Keep reading to learn more about the role and to apply to join the Cox Communications team today! As a Customer Retention Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand. Primary Responsibilities and Essential Functions • Receive inbound retention calls from current customers, for sales and revenue generation, in a high-intensity call center environment. • Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs. • Achieve monthly key performance metrics, call and order entry productivity standards, and call quality performance through utilization of persuasive skills, defined call flow structure, and adherence to provided schedule. • Educate customers on active product features, service offerings, billing, charges, and product value. • Understand and promote current marketing campaigns in order to sell to or save customers accurately and effectively. • Increase revenue through up-selling and cross-selling video, HSI, wireless, and telephony services to existing customers. • Research and review competitive pricing and service offerings in order to provide competitive price and product comparisons based on customer needs. • Responsible for utilizing multiple customer databases to access, change or input account information for customers. • Provide outstanding customer service, troubleshoot and resolve service and minor technical problems for customers by asking appropriate questions. • Creatively negotiate pricing and bundling by making offers of credits and/or discounts according to Company guidelines. • Complete installation, disconnect, transfer and seasonal downgrade orders and update customer accounts utilizing customer record database. • Other duties as assigned. Qualifications Minimum • HS diploma, GED, or relevant work experience. • Effective communication skills. Excellent computer skills. • Demonstrated ability to multi-task. • Excellent interpersonal skills to work effectively with teams throughout organization. • Excellent ability to pursuade others through indirect influence. • Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction. • Demonstrated ability to establish collaborative customer relationships in a fast-paced environment. • Demonstrated capacity to thrive in a high-change, often ambiguous business environment. Preferred • Experience in telecommunications industry. • 1 or more years in a sales quota or retention environment. • 2 or more years of experience in related field (i.e. Retail, Training, Indirect Sales, etc.) Additional Information Your Career At Cox From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives. Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.

Join Our Team as a Customer Service Agent! Are you passionate about helping others and delivering exceptional service? Central Valley, based in the vibrant city of Las Vegas, NV, is looking for a dedicated Customer Service Agent to join our team. If you have a knack for problem-solving, enjoy working with people, and have at least one year of experience in customer service, we'd love to hear from you! About Central Valley At Central Valley, we pride ourselves on being a trusted name in our industry. We value teamwork, professionalism, and a commitment to excellence in everything we do. Our team is passionate about creating a positive experience for every customer, and we're looking for someone who shares the same enthusiasm for customer care. What You'll Do As a Customer Service Agent, you'll be the friendly face and voice of Central Valley, ensuring our customers feel valued and supported. Your responsibilities will include: - Responding to customer inquiries via phone, email, or in person. - Providing accurate information about our products and services. - Resolving customer concerns with professionalism and efficiency. - Maintaining detailed records of customer interactions. - Collaborating with team members to improve customer satisfaction. What We're Looking For To succeed in this role, you'll need: - At least 1 year of experience in a customer service role. - Strong communication and interpersonal skills. - A customer-focused mindset with the ability to handle inquiries and complaints effectively. - Excellent organizational skills and attention to detail. - Proficiency with basic computer systems and the ability to learn new tools quickly. Why Join Central Valley? While we currently do not offer additional benefits, we believe in fostering a supportive and collaborative work environment. At Central Valley, you'll be part of a team that values your contributions and provides opportunities to grow and excel in your career. Our Culture and Values At Central Valley, we believe in treating our customers and team members with respect and integrity. We strive to create a workplace where everyone feels valued, empowered, and motivated to deliver their best work every day. Ready to Apply? If you're ready to bring your customer service expertise to a company that truly values its people, we'd love to hear from you. Apply now and take the first step toward joining the Central Valley team!

Job DescriptionWe are seeking an enthusiastic and motivated individual to join our growing team. Call Center Representatives are responsible for learning and understanding the entire front-end process to ensure successful service for our customers. The Call Center Representative works in a fast-paced environment answering inbound calls and making outbound calls. May be responsible for obtaining, analyzing, and verifying the accuracy of information received by customers. Responsibilities Provide quick response times and quality support to our clients via available channels, such as chat, web form, email, phone, or social platform Work collaboratively in a team environment to help answer questions, share knowledge, and shadow/reverse shadow with new employees during their onboarding Help to maintain documentation, training resources, and internal knowledge materials Requirements Attentive - accurately follows directions Friendly - maintains a warm and caring demeanor Excellent communicator - communicates clearly and has proper phone etiquette Analytical - ability to critically review information and solve problems Efficient - effectively prioritizes multiple tasks Benefits Paid time off and paid holidays Medical, Dental, and Vision Health Benefits + an optional Flexible Health Spending Account (FSA) Life Insurance, Disability Insurance and more 403(b) Retirement Plan Employee Assistance Program and Legal services, as needed Lots of Merchant Discounts to improve your purchasing power! We are a Public Student Loan Forgiveness (PSLF) qualifier Range depends on experience. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Type: Full-Time. Monday - Friday (no nights or weekends) Experience Level: Mid-Level Specialty: Orthopedics About Us: Orthopaedic Institute of Henderson is a well-established, private orthopedic practice with the highest rated online reviews of any orthopedic group in the valley (4.9 stars out of 5). We are committed to providing exceptional care. Our dedicated team of surgeons and healthcare professionals works collaboratively to improve the health and mobility of our patients. We are currently seeking an experienced Orthopedic Front Desk/Call Center / New Referral Specialist to join our growing team. As our Front Desk / Call Center / New Referral Specialist, you will be responsible for handling a high volume of incoming calls, scheduling appointments, and completing front desk operations. You will be the voice and face of our clinic, ensuring every patient receives prompt, courteous, and compassionate service. Key Responsibilities: Professionally greet and assist patients and callers with warmth and empathy Manage a high volume of incoming calls, voicemails, and patient callbacks Schedule new patient appointments, reschedule or cancel follow-up visits, and manage physician schedule changes Create and update patient records and accounts accurately Maintain a clean, welcoming, and organized reception area Perform general front desk duties as assigned What We're Looking For: Genuine compassion and empathy for patients Ability to multi-task and stay organized in a fast-paced environment Excellent verbal and written communication skills High attention to detail with strong analytical and time management skills Team player with a positive attitude and willingness to collaborate High degree of professionalism, discretion, and good judgment Reliable and punctual work ethic Qualifications: Dependable and punctual High school diploma or equivalent required Proficiency with Microsoft Office (Outlook, Word, Excel) Strong data entry and computer skills Prior experience in orthopaedics or with practice management software is a plus Understanding of basic insurance types, referral and prior authorization requirements Bilingual (Spanish) is a plus Schedule & Benefits: Full-time | Monday - Friday, 8:00 AM - 5:00 PM Competitive benefits including: Retirement plan Health insurance included for qualifying employees Paid time off (PTO) Paid holidays If you are friendly, dependable, and passionate about delivering excellent patient care, we encourage you to apply and become part of our dedicated team at the Orthopaedic Institute of Henderson.

General information Name Customer Solutions Representative Ref # 1624 City Las Vegas State Nevada Country United States Function Customer Success Description & Requirements Job Description We are in search of a Customer Solutions Specialist. In this role, you will manage and process customer orders, identify and resolve order issues and engage in strategic cross-selling or upselling initiatives. You will play a key role in working closely with customers to meet their needs, understand challenges and ensure they have a successful and positive experience with BradyPLUS. Responsibilities Include: * Customer Orders & Interaction: Engage with customers through various communication channels (phone, fax, email and will call) to manage orders, understand their needs and ensure seamless order fulfillment. Key orders daily and resolve issues quickly and precisely. * Calls answered within 2 rings * Process returns assist walk-in customers (where applicable) * eCommerce set-up * 2 hour or less email response times * Management of shared team mailbox * Open & close cash drawer * Customer Relationship Management: Support with building and maintaining positive relationships with customers to increase loyalty and repeat business. * Immediate Response to Customer Issues * Follow-Up on Delivery Issues * Store Customer Credit Card Information * Customer & Ship-To Maintenance * Customer/Delivery Note Maintenance * Customer Growth Initiatives: * Cross-Selling - Identify opportunities to offer additional products or services that complement the customer's original purchase, increasing overall sales and customer satisfaction. * Upselling - Identify opportunities to persuade customers to upgrade to higher-value products or services that better meet their needs, emphasizing the benefits and added value. * Product Knowledge: Cultivate and maintain a deep understanding of the company's products, services, and promotions to effectively recommend the best solutions to customers. * Cross-Functional Collaboration: Partner closely with all Customer Success and Sales team members to ensure a seamless customer experience and support BradyPLUS in reaching its goals. * Other Duties as Assigned The Ideal Candidate Will Have: * At least 1 year of Customer Service experience * Excellent verbal and written communication skills that portray professionalism and strong interpersonal skills * Proficiency with CRM software and other customer support tools * Keen attention to detail and accuracy in handling data and documentation * A proactive nature with strong problem-solving skills * Strong organizational and time management skills * Ability to work independently and collaboratively * Customer-centric with a focus on delivering exceptional service * Ability to physically sit at a desk for long periods, operate a computer, and listen/speak clearly on the phone Compensation & Benefits: BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more. About BradyPLUS: BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experiences. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at ****************** BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities. *

**This is a Work Experience position available through Employ NV Youth Hub. All candidates will be considered after program eligibility is determined.** Company: The Shutter Store Customer Service Agent Program: WEX Business Services Rep: Paul Yu Number of Positions: 1 About Us: The Shutter Store is a leading provider of high-quality interior shutters, committed to delivering exceptional products and outstanding customer service. We're looking for a dedicated and detail-oriented Customer Service Agent to join our growing team. Job Summary: As a Customer Service Agent, you will play a key role in assisting customers via phone and email. You will help guide them through the ordering process, provide recommendations, and ensure order accuracy. This role requires learning the details of our products so you can confidently and clearly communicate with our customers. Key Responsibilities: Provide professional and friendly support to customers via phone and email Guide customers through the ordering process and offer product recommendations Confirm order details accurately and answer product-related inquiries Maintain up-to-date knowledge of our product line and ordering system Collaborate with team members to resolve customer concerns promptly Perform other customer service-related duties as assigned Requirements: High school diploma or equivalent Excellent verbal and written communication skills Strong attention to detail and organizational skills Basic computer literacy (email, data entry, navigating online systems) Willingness to learn product knowledge and company procedure A positive attitude and a customer-first mindset Must be able to work on-site (this is not a remote position) Preferred but Not Required: Previous experience in customer service, retail, or call center environment Interest or experience in home improvement or interior design

Job Description$16.50 & $1,000 Sign-on bonus We're seeking individuals with vibrant personalities who love interacting with people. As a Ready Line, Return or Exit Booth Agent, you'll be a vital part of our team, acting as a Key Company Promoter and the face of our brand. Your energetic approach will create memorable customer experiences, ensuring they receive top-notch service from start to finish. As a Ready Line Agent, you will: Maintain a clean, organized, and presentable ready line area. Ensure all vehicles are meticulously cleaned, prepped, and ready for customer pick-up. Inspect vehicles for quality standards and promptly pull any that don't meet requirements, sending them for servicing. Facilitate vehicle exchanges, swaps, or upgrades based on customer requests, ensuring a smooth transition. Confirm that an adequately completed checkout slip accompanies each vehicle. Assist customers in locating their rental vehicle, providing help with luggage when necessary. Support the efficient flow of vehicles by moving and parking cars within the facility as needed. As a Return Agent, you will: Provide a warm, friendly welcome to all returning customers with a positive and approachable demeanor. Conduct thorough inspections of returning vehicles, check for damage, record mileage, and verify fuel levels. Secure the vehicle keys from the customer and ensure all personal belongings and luggage are safely removed. Complete and submit the required paperwork to notify management of any mechanical damage or issues with the vehicle. Review the final rental contract with the customer, clearly explaining all charges and answering any questions they may have. As an Exit Booth Agent, you will: Ensure Accuracy: Pay close attention to detail by verifying the completion and correctness of customer rental agreements before finalizing checkouts. Engage with Customers: Greet customers with enthusiasm, professionalism, and a friendly attitude as they exit the facility. Organize Paperwork: Efficiently scan and manage all necessary documents, ensuring everything is neatly maintained for a smooth process. Obtain Signatures: Ensure all forms are correctly executed by obtaining the customer's signature on the checkout slip. Maintain a Professional Environment: Keep the exit booth clean and organized, both inside and out, reflecting the company's commitment to excellence. Enhance Customer Experience: Wish customers a safe journey and offer helpful information such as directions or local landmarks to enhance their travel experience. Requirements: Valid Driver's License Top-notch people skills Ability to troubleshoot with a smile Patience and understanding throughout the rental experience High School Diploma or equivalent We offer: Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus Company-paid Life Insurance Company paid AD&D Insurance Flexible spending account Parental leave Employee assistance program We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Europcar Mobility Group Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car , one of the main players in the car rental market in the US, with a "value for money" positioning. Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries. More info at: *******************************

DIAMOND RESORTS™ OFFERS: Competitive Compensation Outstanding Benefits (Medical, Dental, 401K w/ Company Matching) Resort Privilege Program (eligibility for travel discounts) Industry Leading Training Program Real Opportunities for Growth! Job Description Now Hiring Call Center Representatives! * Must be able to work a flexible schedule including nights, weekends and holidays. Apply now at diamondresorts.com/careers Use Job Number CC-00010E to Search for Club Agent JOB SUMMARY Under general supervision, the Club Agent I is responsible for providing a superior level of service to all tiers and/or levels of members of THE Club and owners of Diamond Resorts, while serving as the point of contact for all servicing requests including, but not limited to, booking resort reservations, processing payments, upselling products of THE Club , achieving all related metrics and answering general account questions for all members of THE Club . ESSENTIAL JOB FUNCTIONS Serves as overall point of contact for member's account information. Creates, modifies, and cancels resort reservations and exchanges. Processes member account/reservation payments. Updates member account information. Educates members on benefits of THE Club . Completes detailed notes in comments area of member account after each interaction. Researches and resolves concerns and questions raised by members. Provides information to members as it relates to their account. Maintains expected reservation productivity including inbound and outbound reservations. Meets or exceeds required departmental expectations to be eligible for incentive programs. Identifies multiple membership products and services. Upsells and books tours for prospective and current owners. Consistently demonstrates how We Love to Say Yes™ and maintains the highest standards of professionalism when interacting with management, fellow team members, and members. Handles blended inbound and outbound calls. Upsells various products for THE Club . Completes all required Company trainings and compliance courses as assigned. Adheres to Company standards and maintains compliance with all policies and procedures. Performs other related duties as assigned. . Qualifications EDUCATION · High school diploma or equivalent EXPERIENCE · A minimum of (1) year of experience in the customer service and/or call center field required. LICENSES & CERTIFICATIONS · Timeshare Sales License required Additional Information Apply now at diamondresorts.com/careers Search CC-00010E for Platinum Agent I Link: ***************************************************************************

Since our first store opened in 1986, Check City has earned a reputation as a friendly, honest, and valued provider of convenient financial services. With more than 65 stores located in multiple states, Check City offers hundreds of thousands of loyal customers an impressive range of financial services, exceptional customer service, comfortable and inviting stores, and the peace of mind that comes from working with an established national company with a solid reputation. Purpose: To effectively recover outstanding debt while providing exceptional customer service that encourages repeat business and word of mouth product and service promotion. Locating and notifying customers of delinquent accounts via an omni-channel portal, allowing a variety of contact methods (Phone, E:Mail, SMS) to solicit payment. Duties include assisting customers with variable payment plans, updating customer information, maintaining a professional relationship with our customers and keeping accurate records of collection and status of accounts. Preferred Skills & Qualifications Excellent verbal communication and active listening skills Good grammar and writing skills Computer literacy and the ability to type 25 wpm and 10-key Good judgment and intermediate problem-solving skills Good time-management skills, and the ability to work with a team Knowledge of basic financial principles Call Center, Sales, and Customer Service experience (preferred) Ability to use general office equipment (Copier, Scanner, FAX machine, Stapler, etc Knowledge of principles and processes for providing professional customer service. This includes customer needs assessment, meeting quality standards for services and an evaluation of customer satisfaction. Additional Requirements Requires regular and consistent attendance and punctuality. Requires good time management skills to manage one's own time and the time of others. Ability to meet production goals as set forth by Check City Management. Requires the ability learn and use a PC and related equipment to enter data or process information. Requires ability to type twenty-five (25) plus words per minute with minimal errors. Requires employee to wear a stereo headset for prolonged periods of time. Requires ability to read English and understand ideas and information provided both verbally and in written form. Requires ability to provide written customer correspondence utilizing grammar and punctuation. Requires ability to quickly and correctly calculate simple arithmetic problems. Ability to arrange things or actions in certain order or pattern according to specific rules. Must be 18 years of age or older Must have a high school diploma or GED Non-Essential Job Functions: Some lifting may be required on items up to twenty-five (25) pounds. General housekeeping chores to maintain a clean work environment. Must have the ability to work a set schedule: 8:00am-5:00pm Monday-Friday. Rotating Saturdays 10:00am - 7:00pm Monday-Friday. Rotating Saturdays 8:00am-5:00pm Saturday (normally every fourth week) Days off vary and may even be split Must be willing to work in the Summerlin Area (NW) Must be able to work in a seated position in a semi-enclosed cubicle Pay is $16.00 to $19.00 hr

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! Position Summary: The Box Office Agent is responsible for communicating information regarding the location, event, seating options, price structures, and other details to help guests select the best event ticket option. The incumbent will process ticket orders and collects payments. Essential Functions: The Box Office Ticket Agent is responsible for communicating information regarding the location, event, seating options, price structures, and other details to help guests select the best event ticket option. The incumbent will process ticket orders and collects payments. Follow cash handling and inventory procedures to ensure security of assets and inventory. Greet customers with a positive and friendly demeanor. Assist guests by providing information, answering questions and processing requests. Provides upselling opportunities to similar events in the genre by demonstrating a strong knowledge of upcoming events. Contributes to the team dynamic by assisting coworkers, maintaining the facilities' cleanliness and helping to develop and maintain a positive work environment. Resolve customer concerns by providing superior customer service, utilizing common practices for resolution and escalating to supervisor when needed. Required Qualifications: A minimum education level of: High School Diploma or its equivalency A minimum of 0-1 years of related work experience Excellent customer service skills Must be able to work independently and in a team setting Good communication skills to effectively communicate with customers and co-workers Basic Math skills Must be responsible and professional Effective decision-making skills Demonstrated ability to work in a fast-paced environment Available to work flexible hours, including nights and weekends Pay Scale: $16.00 - 18.00 Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Call Center Representative II Full Time (40 Hours) Monday - Saturday (Varies) Headquarters 630 Trade Center Drive Las Vegas, NV 89119 PURPOSE: The primary purpose of this position is to assist Silver State Schools Credit Union to live out its Mission, “Excellent Member Service and Financial Solutions - For Life,” by providing outstanding service to both members and internal members. A key component of this service is to identify member needs and provide appropriate credit union product solutions. To deliver service in alignment with our Service Commitments: I will earn respect and build trust by acting with integrity in every situation. I will understand my role in supporting the team to achieve our purpose. I will focus on people over products and build lasting relationships. I will take ownership and accept responsibility. I will treat my coworkers with the same high standards as I treat my member. I will continuously look for ways to improve myself, my credit union, and my community. I will accept there is no “they”. We are one working toward the same mission. I will commit to the core values. Possess adequate product knowledge as measured by the annual product knowledge certification assessment. Meet or exceed established sales and service goals. SUMMARY: Responsible for building relationships with our credit union members. Must be able to present credit union products and services that match the member needs. Assist members in resolving account and/or loan related problems. Build member relationships through proactively identifying additional products and services that will aid the member in achieving their financial goals. Communicate effectively with prospective and current members and represent the credit union in a positive and professional manner. Provide highest level of caring, personalized service and quality products, while staying abreast of members' needs and expectations. Primarily provides member services via telephone, email, text, or chat by performing transactions on members' accounts, answers questions and cross-sells credit union services, opening accounts, process loan applications, and resolving member concerns. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. In accordance with prescribed methods and operating policies and established practice, the Call Center Representative II: Contribute to the development and refinement of the credit union's member growth and strategy working in a team environment dedicated to exceptional member service. Ability to perform in a high-volume/production, fast-paced Call Center environment processing new accounts and assisting members. This includes inbound and outbound calls to members and potential members offering products and services to enhance the member engagement. Ability to organize and prioritize work in a high volume and fast paced environment to ensure timely and accurate new account openings, processing of all requests, and resolving member questions, concerns, or issues. Professionally greets and interviews members and potential members to determine financial needs. Suggests and explains appropriate deposit, lending, and investment products. Answers questions about products and services and recommends suitable products and services as well as suitable insurance products and ancillary products; resolves problems that are within their authority; refers problems that are beyond their authority to their supervisor, along with their recommendations. Uncovers opportunities to refer business to other lines of business partners within the credit union such as mortgage solutions, member business solutions, and investment solutions. Responsible for accurately completing New Account applications received via online and mobile applications. Capturing member's direct deposit, gathering all required documents, properly following compliance, and regulatory guidelines. Work cooperatively with Call Center team as well as other departments to assist members and connects members to appropriate staff member or department when needed with minimum transfers. Processes a variety of financial transactions for members including processing transfers and loan payments within credit union accounts, issuing checks/drafts, and other negotiable instruments. Identify cross-sell opportunities to enhance relationship with member and provide enhanced services to members by maintaining expert level of knowledge of Credit Union features and benefits, products, and services. This position models a retail type sales and service environment. Responds and researches member inquiries regarding account history including loan amortization, access to services, resolving account discrepancies, balancing and reconciling, card and account disputes, adding or reducing service features on various accounts, assisting members to make the most effective use of automated services and explaining loan decisions. Effectively explain the features and benefits of credit union electronic services and payments including debit and credit cards, eVoice, SilverConnect, online and mobile banking (consumer and business) including bill payment, mobile app functions, POPmoney (P2P), Card Controls, Positive Pay, online wires, direct deposit, ACH and payroll deduction. Be familiar with Loans PQ, and able to review and communicate credit application decisions for consumer loans. Take ownership of all member requests, with minimal need to refer to another department within the Credit Union. Performs clerical duties such as photocopying, faxing, processing incoming and outgoing mail, filing and notary services. May perform Senior Call Center Representative duties as required in their absence. May assist in training new Call Center Representatives in all financial service transactions and Call Center procedures. Meet and/or exceed all assigned call center goals (i.e. Average Handle Time, Abandon Call Ratios, Average Hold Time, and Percentage of Connected Calls. This includes all new account cross sell ratio goals and referrals. Competent and confident in the sales environment. Meet or exceed minimum expectations and referral goals as assigned. Follow established credit union policies and procedures, government rules and regulations, and security guidelines. Cooperative and positive attitude toward members, potential members, and credit union team. Maintain a professional appearance and demeanor. Adhere and promote the credit union's core values (SMART Pro). Perform all required functions with accuracy, efficiency, dependability and within the Credit Union's standard of conduct. Performs other duties as assigned. EDUCATION and/or EXPERIENCE: High School diploma or GED; two-five years related experience and/or training; or equivalent combination of education and experience. Thorough knowledge of credit union's computer systems for performing basic input/output tasks including Word and Excel desired. *ONLY FULLY COMPLETED APPLICATIONS WILL BE CONSIDERED* **SEE RESUME ON APPLICATIONS WILL NOT BE CONSIDERED** SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER (EOE) DRUG-FREE WORKPLACE

As a Welcome Center Representative you would be responsible for: RSALMK.1820.683.20 When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. * Check in guests, Qualify Guest, NQ Guest, assigning tour times, modifying tour times, Rescheduling mini-vacation packages, cancelling mini-packages and creating mini-vacation packages. * Must reconcile tickets and bank inventory daily. * Thorough knowledge of local area and major attractions is a must. * Agents must perform confirmation calls for all pre-arrivals. * Verify all late arrivals checked-in their assigned hotel and confirm their assigned tour date and time. * Answer phones professionally and with-in 3 rings. * And other assignments as requested by management.

Job DescriptionLooking for a part-time opportunity where you can make a significant impact? Our call center is seeking dedicated and empathetic Call Center Representatives to join our team. We collaborate with businesses, particularly within the medical field, across various campaigns. This position offers the unique advantage of a highly flexible schedule, allowing for adaptable days and hours to suit your lifestyle. Responsibilities: Engage with callers via inbound and/or outbound calls, maintaining a professional and empathetic demeanor. Accurately document all call interactions and information within our designated system. Provide exemplary customer service, efficiently addressing inquiries and resolving issues. Adhere to campaign guidelines and scripts while ensuring a natural and engaging conversational flow. Collaborate effectively with management to achieve campaign objectives. Strictly maintain the confidentiality of sensitive patient and client information. Qualifications: High school diploma or equivalent is required. Prior experience in a call center or customer service role is preferred but not mandatory. Excellent verbal communication skills and a clear, articulate phone presence are essential. Demonstrated ability in active listening and empathetic communication. Proficiency in basic computer operation and data entry. A quick aptitude for learning new systems and processes. Self-motivated, reliable, and possessing a strong work ethic. Capable of performing effectively in a dynamic and fast-paced environment. Familiarity with the medical field or medical terminology is a distinct advantage. Benefits of Employment: Flexible Scheduling: Autonomy in selecting your working days and hours. Competitive Compensation: Attractive remuneration for your contributions. Meaningful Contributions: Participate in significant campaigns, often within the healthcare sector. Supportive Environment: Become part of a team that fosters collaboration and professional development. Comprehensive Training: Extensive training will be provided to ensure your success in the role. If you are a proactive individual who is passionate about assisting others and seeking a flexible employment opportunity, we encourage you to submit your application.

Job Details TCC Las Vegas - Las Vegas, NVDescription We are looking for Call Center Representatives for our new call center that will be the liaison between our company and its current and potential customers. Our ideal candidates will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Call Center Representative Duties & Responsibilities: Manage high-volume Inbound/Outbound calls in a call center environment Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Fulfills requests by clarifying desired information; completing transactions, and forwarding requests. Demonstrates personal responsibility and accountability by meeting attendance and schedule adherence expectations Utilize various communication “Scripts” when handling different topics for effective customer service & insight Promotes additional services by recognizing opportunities to up-sell accounts, and explains new features Build sustainable relationships and engage customers by taking the extra mile for clients Organize records of all conversations in our call center database in a comprehensible, clear, and concise manner Frequently attend educational seminars to improve knowledge and performance levels Meet personal/team qualitative & quantitative targets Qualifications Call Center Representative Required Skills: 1 + years of recent experience in a call center/customer service/support role Track record of over-achieving quotas Strong computer, written, and verbal communication skills (including active listening) Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities, and manage time effectively High school diploma We are willing to train if you have no previous experience Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift: 8 hour shift Must be able to work Monday - Friday, 7:30 am - 4 pm in office Pay: Pay: $14.00 per hour Note: This job description is intended to outline the general responsibilities and requirements of the role. It is not an exhaustive list of all duties, tasks, or responsibilities that may be required. Responsibilities and priorities may evolve over time, and the company reserves the right to make changes at any time with or without notice. Total Customer Connect is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Vehlo makes hiring decisions based solely on qualifications, merit, and business needs at the time.

As the nation's third largest cable and broadband company, Cox has about 6 million total customers. Cox is also the nation's third-largest cable television provider. Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network. Business customers of all sizes are provided with our high speed Internet, phone and long distance services, as well as data and video transport services. Cox Media offers local and national cable advertising in both traditional and new media formats, along with promotional opportunities and production services. Job Description Apply to: ************************************************** then apply to Job Number: 142434 At Cox, we connect people to the things they love. Now we'd like to connect with you. Cox Communications is looking for sharp talent to join our team and be the voice of our brand. Unleash your potential with Cox Communications as a Customer Retention Representative, where you'll be enhancing the lives of our customers and your career. The Cox Communications Difference Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents. Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives. Keep reading to learn more about the role and to apply to join the Cox Communications team today! As a Customer Retention Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand. Primary Responsibilities and Essential Functions • Receive inbound retention calls from current customers, for sales and revenue generation, in a high-intensity call center environment. • Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs. • Achieve monthly key performance metrics, call and order entry productivity standards, and call quality performance through utilization of persuasive skills, defined call flow structure, and adherence to provided schedule. • Educate customers on active product features, service offerings, billing, charges, and product value. • Understand and promote current marketing campaigns in order to sell to or save customers accurately and effectively. • Increase revenue through up-selling and cross-selling video, HSI, wireless, and telephony services to existing customers. • Research and review competitive pricing and service offerings in order to provide competitive price and product comparisons based on customer needs. • Responsible for utilizing multiple customer databases to access, change or input account information for customers. • Provide outstanding customer service, troubleshoot and resolve service and minor technical problems for customers by asking appropriate questions. • Creatively negotiate pricing and bundling by making offers of credits and/or discounts according to Company guidelines. • Complete installation, disconnect, transfer and seasonal downgrade orders and update customer accounts utilizing customer record database. • Other duties as assigned. Qualifications Minimum • HS diploma, GED, or relevant work experience. • Effective communication skills. Excellent computer skills. • Demonstrated ability to multi-task. • Excellent interpersonal skills to work effectively with teams throughout organization. • Excellent ability to pursuade others through indirect influence. • Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction. • Demonstrated ability to establish collaborative customer relationships in a fast-paced environment. • Demonstrated capacity to thrive in a high-change, often ambiguous business environment. Preferred • Experience in telecommunications industry. • 1 or more years in a sales quota or retention environment. • 2 or more years of experience in related field (i.e. Retail, Training, Indirect Sales, etc.) Additional Information Your Career At Cox From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives. Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.

Job Title: Customer Service Agent ) Company: The Shutter Store Job Type: Full-Time | Entry-Level About Us: The Shutter Store is a leading provider of high-quality interior shutters, committed to delivering exceptional products and outstanding customer service. We're looking for a dedicated and detail-oriented Customer Service Agent to join our growing team. Job Summary: As a Customer Service Agent, you will play a key role in assisting customers via phone and email. You will help guide them through the ordering process, provide recommendations, and ensure order accuracy. This role requires learning the details of our products so you can confidently and clearly communicate with our customers. Key Responsibilities: Provide professional and friendly support to customers via phone and email Guide customers through the ordering process and offer product recommendations Confirm order details accurately and answer product-related inquiries Maintain up-to-date knowledge of our product line and ordering system Collaborate with team members to resolve customer concerns promptly Perform other customer service-related duties as assigned Requirements: High school diploma or equivalent Excellent verbal and written communication skills Strong attention to detail and organizational skills Basic computer literacy (email, data entry, navigating online systems) Willingness to learn product knowledge and company procedure A positive attitude and a customer-first mindset Must be able to work on-site (this is not a remote position) Preferred but Not Required: Previous experience in customer service, retail, or call center environment Interest or experience in home improvement or interior design

We're seeking individuals with vibrant personalities who love interacting with people. As a Ready Line, Return or Exit Booth Agent, you'll be a vital part of our team, acting as a Key Company Promoter and the face of our brand. Your energetic approach will create memorable customer experiences, ensuring they receive top-notch service from start to finish. As a Ready Line Agent, you will: * Maintain a clean, organized, and presentable ready line area. * Ensure all vehicles are meticulously cleaned, prepped, and ready for customer pick-up. * Inspect vehicles for quality standards and promptly pull any that don't meet requirements, sending them for servicing. * Facilitate vehicle exchanges, swaps, or upgrades based on customer requests to ensure a smooth transition. * Confirm that an adequately completed checkout slip accompanies each vehicle. * Assist customers in locating their rental vehicle, providing help with luggage when necessary. * Support the efficient flow of vehicles by moving and parking cars within the facility as needed. As a Return Agent, you will: * Provide a warm, friendly welcome to all returning customers with a positive and approachable demeanor. * Conduct thorough inspections of returning vehicles, check for damage, record mileage, and verify fuel levels. * Secure the vehicle keys from the customer and ensure all personal belongings and luggage are safely removed. * Complete and submit the required paperwork to notify management of any mechanical damage or issues with the vehicle. * Review the final rental contract with the customer, clearly explaining all charges and answering any questions they may have. As an Exit Booth Agent, you will: * Ensure Accuracy: Pay close attention to detail by verifying the completion and correctness of customer rental agreements before finalizing checkouts. * Engage with Customers: Greet customers with enthusiasm, professionalism, and a friendly attitude as they exit the facility. * Organize Paperwork: Efficiently scan and manage all necessary documents, ensuring everything is neatly maintained for a smooth process. * Obtain Signatures: Ensure all forms are correctly executed by obtaining the customer's signature on the checkout slip. * Maintain a Professional Environment: Keep the exit booth clean and organized, both inside and out, reflecting the company's commitment to excellence. * Enhance Customer Experience: Wish customers a safe journey and offer helpful information, such as directions or local landmarks, to enhance their travel experience. Requirements: * Valid Driver's License * Top-notch people skills * Ability to troubleshoot with a smile * Patience and understanding throughout the rental experience * High School Diploma or equivalent We offer: * Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus * Company-paid Life Insurance * Company paid AD&D Insurance * Flexible spending account * Parental leave * Employee assistance program We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Europcar Mobility Group Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning. Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries. More info at: *******************************

Job Title: Bilingual Call Center Collections Representative (Spanish-English) Pay: $16.50 - $19.00 per hour + Bonus Opportunities Schedule: Full-Time | Set Shifts | Rotating Saturdays Join a Company You Can Grow With Since 1986, Check City has built a strong reputation for providing friendly, honest, and reliable financial services. With over 65 locations nationwide, we continue to grow by putting our customers and employees first. We're currently seeking Bilingual Call Center Collections Representatives to join our NW Las Vegas team. If you're fluent in Spanish and English, confident on the phone, and ready to earn competitive pay and bonuses, we want to hear from you. What You'll Do In this role, you'll help customers resolve their accounts in a respectful and solutions-focused manner. Your responsibilities include: Contacting customers via phone, SMS, and email through an omni-channel system Negotiating and setting up flexible payment plans Updating account details and maintaining accurate records Providing clear and empathetic service in both Spanish and English Meeting individual and team performance goals set by management Qualifications Fluent in Spanish and English (required) Strong verbal and written communication skills Active listening and problem-solving skills Typing speed of 25+ WPM with minimal errors Basic math and computer proficiency High school diploma or GED (required) Must be 18 years of age or older Previous collections, call center, or customer service experience is a plus, but not required. Paid training is provided. Additional Requirements Regular and consistent attendance and punctuality Good time management and ability to self-direct Ability to meet production and performance goals Must be able to learn and use PC software and office equipment Must be comfortable wearing a headset for extended periods Ability to comprehend and communicate clearly in English, both verbally and in writing Must be able to write accurate and professional customer correspondence Capable of solving simple math problems quickly and accurately Ability to follow structured procedures and organize tasks logically What We Offer $16.50 - $19.00 per hour, based on experience Bonus opportunities based on performance Full-time hours with set schedules and rotating Saturdays Health, dental, and vision insurance Paid time off and holidays 401(k) with company match Supportive, team-oriented work environment Work Schedule Monday - Friday, 8:00 AM - 5:00 PM (Rotating Saturdays) Monday - Friday, 10:00 AM - 7:00 PM (Rotating Saturdays) Saturday: 8:00 AM - 5:00 PM (Typically every 4th week) Days off may vary and could be split during the week Non-Essential Job Functions General housekeeping to maintain a clean work environment Must be able to sit for extended periods in a semi-enclosed cubicle Must be willing to work on-site in the Summerlin area (NW Las Vegas) Apply Today--Take the next step in your career with a company that values your skills, supports your growth, and rewards your performance. We're proud to offer a welcoming and professional environment where bilingual talent thrives.