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Customer service agent jobs in Pennsylvania

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  • Oil Sales Service Representative

    Heritage-Crystal Clean, LLC 4.5company rating

    Customer service agent job in Harrisburg, PA

    job
    $32k-53k yearly est. 1d ago
  • Customer Representative

    Opus Business Consulting

    Customer service agent job in Pittsburgh, PA

    Please apply if you are located in Orlando, FL or Pittsburgh, PA, as those are our only locations hiring! Opus Business Consulting is expanding and looking to hire a Customer Representative to assist our sales team! Our company has a longstanding reputation in the area helping customers and helping our employees reach their goals. Our focus is on coaching and developing our team in high level communication and negotiation skills. Customer Acquisition Account Retention Sales Negotiation One-on-one presentations Benefits for a Sales Representative: Competitive Pay Uncapped Commissions In House Training No Seniority Unlimited Growth
    $33k-51k yearly est. 60d+ ago
  • Automotive BDC Representative

    Confidential Dealership

    Customer service agent job in Mercer, PA

    We are looking for an energetic, friendly and experienced BDC Representative to join our growing automotive dealership team! The ideal candidate will have a proven background in automotive business development, strong communication skills, and the ability to convert leads into appointments that drive sales and service opportunities. Check out the role overview below If you are confident you have got the right skills and experience, apply today. As a key member of our customer relations team, you will be responsible for managing inbound and outbound communications, following up on internet leads, scheduling appointments, and ensuring a seamless customer experience from first contact to showroom. About the Company McCandless Ford Inc. is a trusted name in the automotive industry, dedicated to providing exceptional service and quality vehicles to our customers. Located in Mercer, PA, we pride ourselves on our commitment to customer satisfaction, innovation, and continuous improvement. Join our team and be part of a company that values integrity, teamwork, and excellence. xevrcyc We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $33k-59k yearly est. 1d ago
  • Bilingual CSR

    Pyramid Consulting, Inc. 4.1company rating

    Customer service agent job in Philadelphia, PA

    Immediate need for a talented Bilingual CSR. This is a 06+ months contract opportunity and is in Philadelphia, PA(Remote). Please review the job description below and contact me ASAP if you are interested. Pay Range: $20 - $25 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: - We are looking specifically for 2 individuals who would be bi-lingual and able to speak Japanese; due to regional dialects within the language we are looking for individuals who are native speaking Japanese and English as the 2nd language. Looking for excellent Customer Focused competencies - seeking service-oriented individuals with strong customer service skills. This is a phone-based position which requires excellent verbal communication; use of proper grammar; professional language/word choice vs casual language/slang; Ability to clearly communicate complex messages over the phone. Ability to navigate through multiple systems at a time. ALL candidates must complete employment testing prior to submission. Key Requirements and Technology Experience: - HS Diploma or GED with 2 years of customer service experience Must have strong verbal and written communication skills. Call center experience is preferred Healthcare industry experience Medical background helpful Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $20-25 hourly 4d ago
  • Customer Accounts Advisor

    Aarons 4.2company rating

    Customer service agent job in Altoona, PA

    The salary range for this role is $12.25 to $13.00 per hour.* is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.
    $12.3-13 hourly 1d ago
  • Customer Service Delivery Advocate

    Carvana 4.1company rating

    Customer service agent job in Mount Pleasant, PA

    We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm, or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Please note : Not all shift times may be available at the time of hiring. We may be hiring for specific shifts based on current scheduling needs. Because of this, open availability is required, including the ability to work any of the listed shifts and any day of the week. Location Requirement: This position will be based out of our Inspection Center in New Stanton, PA (Zip Code 15672) . Unlock Your Earning Potential! We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: Pay Range: $18-$21.25 hourly Starting Pay: $18/hr At 3 Months: $19/hr At 6 Months: $19.75/hr In your first year, you can progress from $18/hr to $21.25/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy a one time $1 increase in their first 90 days, and an additional $0.75 increase in their pay every 90 days thereafter. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount! Professional Development: Extensive internal growth and professional development opportunities And more! About the Role: We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive Complete customer paperwork and include thorough notes in our customer tracking system Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. * Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements . * Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. * Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). * California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) Must be able to read, write, speak and understand English Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
    $18-21.3 hourly 1d ago
  • Vehicle Service Specialist - Now Hiring

    Valvoline Instant Oil Change 4.2company rating

    Customer service agent job in Cranberry, PA

    ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, part-time workers, veterans, career changers-who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline. ROLE OVERVIEW: What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles. Your road to VIOC doesn't require previous automotive experience. Through our award-winning training program, we'll teach you how to: Change oil Check and refill fluids Rotate tires Test and replace batteries Inspect and replace lights and wipers Perform an 18-point safety check And other preventive maintenance services BENEFITS: What you'll gain to fuel your goals We're committed to putting our people first in every way possible. That's why we offer a variety of benefits* to help you navigate and advance a better future. Here's a look at some of our unique benefits: Compensation: Compensation: $15.75 per hour weekly pay. Career Acceleration: Hands-on training for the potential to become a Service Center Manager within 18-24 months. Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters. Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care. Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions. Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues. Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%. QUALIFICATIONS: What you'll need to keep moving forward From day one, you'll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning-and we'll help you every step of the way. We seek team members with: Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays) An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team English fluency in reading, writing, and speaking We expect you can: Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Crouch, bend, twist, and work with your hands above your head Be comfortable working in a non-climate-controlled environment Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself-bring what drives you. *Terms and conditions apply, and benefits may differ depending on location. Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ...@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $15.8 hourly 1d ago
  • Customer Service Expert II

    Calgon Carbon Corporation 4.6company rating

    Customer service agent job in Moon, PA

    Calgon Carbon | A Kuraray Company is growing-and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world. Customer Service Expert II Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match! Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities. Hours of work: Full-time position with hours Monday-Friday 8:30-5:00 The Customer Service Expert II will process all SAP order types, both domestic and international) for all products and services (carbon, service, equipment, IX, third party items) from order entry to the coordination of all the necessary paperwork associated with these types of orders (proforma paperwork, shipping documents, etc.). The incumbent will work very closely with Sales, Logistics, Equipment Project Managers, Field Services, Finance, Quality, Plants and Warehouses to process orders from receipt through invoicing. Duties and Responsibilities (not limited to) * Responsible for correct SAP order entry to ensure material, transportation, field services, samples, COA or other documents are executed according to the customers' POs * Provide material availability and delivery information to sales staff, customers, etc. * Facilitate necessary communication to ensure order confirmation (material availability and credit) * Secure information for creation and maintenance of customer master files and price condition records in SAP * Provide freight quotes to customers for LTL shipments using the company's FDS tool * Research and manage customer invoice questions and customer complaints for resolution of immediate and future issues and to avoid/resolve aging accounts receivable problems * Ensure appropriate and thorough review of month-end closing items (credits, condition records, manual pricing, PO documentation) to prevent any deficiencies in revenue recognition process Qualifications * A high school diploma or equivalent certification is required * 2-3 years of sales and distribution or customer service experience is required * SAP experience is required * Demonstrated ability to work in a team, multitask, set priorities, and deal with confidential information * Knowledge of Calgon Carbon's products, services, organizational structure and business processes preferred * International/Export Customer Service experience with clear understanding of Incoterms 2010 / 2020 preferred * Fluency in Spanish preferred About Calgon Carbon At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs. Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron. In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe. Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran
    $110k-148k yearly est. 29d ago
  • Customer Success Expert - Grid 151

    Ardan Inc.

    Customer service agent job in Plymouth Meeting, PA

    ******************************************************************************** We are seeking a highly motivated and customer-centric professional to join our team as a Customer Success Expert with a focus on onboarding new clients. In this role, you will be responsible for ensuring that our clients have a seamless and satisfactory onboarding experience with our products and services. This role will serve to aid in building and maintaining a strong relationship with clients and prospective clients. The CSE will also handle managed duties such as account management, providing high-quality customer service, facilitating necessary meetings and working with all departments on high-level client communication. Key Responsibilities: Act as the primary point of contact for clients during the onboarding process, providing guidance and support to ensure a smooth transition onto our platform. Develop and maintain strong relationships with clients, serving as a trusted advisor and advocate for their needs and goals. Provide training and support to clients on our products, services, and technology tools. Collaborate with internal teams, including sales, product, and engineering, to ensure that client needs, and feedback are incorporated into the onboarding process and product development. Proactively identify and address potential issues during the onboarding process and work with the relevant teams to resolve them. Gather feedback from clients and use that feedback to inform our onboarding process and product roadmap. Create and maintain customer success metrics and reports and provide regular updates to the relevant stakeholders. Contribute to the development of best practices and playbooks for onboarding and customer success. Transfer forms Support with legal task and projects Utilize a ticketing system to document and track any client issues or suggestions. Organize routine internal meetings to coordinate company events for holidays, incorporating marketing strategies to ensure effective promotion and engagement. Plan and execute marketing collateral for social media post and use as sales collateral. Host regular meetings with stakeholders at client companies to gain insights into their current state and take any feedback from their team. Follow up with management for any outstanding issues that have not been resolved. maintaining an in-depth understanding of the company's business model and being capable of responding to customer inquiries pertaining to it. Communicate effectively with both internal and external senior managers to better understand customer needs, maximize retention and growth, and share Facilitate interaction and workflow among project team members, including third party service providers in order to ensure timely deliverable. Collaborate closely with the IT, Product and Development team to ensure project timelines are tracked. Assist the accounting department with invoice and billings. Provide support to the accounting department in managing invoicing and billing processes. Qualifications and/or work Experience Requirements: Strong understanding of the onboarding process and best practices for customer success. Excellent communication skills, both verbal and written. Ability to build strong relationships with clients and work collaboratively with internal teams. Strong organizational skills and attention to detail. Ability to prioritize and manage multiple tasks in a fast-paced environment. Proficiency in Microsoft Office, Canva, Adobe Illustrator Experience with customer success metrics and reporting. Strong problem solving Detail-oriented Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service. Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards. Must be able to sit, stand, stoop or bend for an extended period (8 hours). Must be able to lift and carry up to 5 lbs. Must be able to listen and speak clearly on telephone. Westcor offers some great perks: Health, dental, and vision benefits Employer-paid disability and life insurance Flexible spending accounts 401K with company match Paid time off and company-paid holidays Wellness Resources Note: This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job.
    $68k-139k yearly est. 28d ago
  • Customer Service Host

    The Rank Group

    Customer service agent job in Unity, PA

    Grosvenor Casino, The Victoria (Edgware Road, London, W2 2DT) As a Customer Service Host, your role is pivotal in creating an unforgettable experience for our customers, you'll be the welcoming face of our gaming floor. Your enthusiasm for connecting with people will shine as you greet and attend to our guests, making them feel both valued and entertained. Your job goes beyond mere interaction; it's about infusing every moment with excitement and care, ensuring that each guest's visit exceeds their expectations. Your efforts will foster a vibrant, engaging atmosphere that encourages guests to return time and again. You'll create memorable experiences through thoughtful service and a friendly demeanour and will set the tone for a fantastic gaming adventure for every visitor.
    $60k-131k yearly est. 14d ago
  • Customer Support Hero 2025

    Witt Pest Management

    Customer service agent job in Pittsburgh, PA

    Customer Support Specialist Be the Voice of Witt. Help Customers. Grow Your Career. Are you a customer service pro who thrives on solving problems, helping people, and keeping things organized? Witt Pest Management, Pittsburgh's largest independent pest control company, is looking for a detail-oriented and customer-focused professional to join our in house Customer Experience Team as a Customer Support Specialist. This role is perfect for someone who enjoys talking to people, scheduling appointments, resolving concerns, and ensuring an outstanding customer experience-all while working in a collaborative, supportive, and fast-paced environment. What You'll Do: Be the first point of contact - Handle inbound customer calls, emails, and chats, providing excellent service with professionalism and warmth. Schedule services with precision - Coordinate appointments between customers and technicians to ensure seamless service. Problem-solve & support customers - Address service inquiries, handle customer concerns, and assist with account updates. Proactively engage customers - Follow up on leads, reach out for service upgrades, and confirm scheduled services. Maintain accurate records - Update customer accounts in our CRM and keep everything running smoothly. Collaborate with teams - Work closely with Sales, Operations, and Field Technicians to ensure the best possible service. What We Offer: $20/hour starting wage Performance bonuses - Earn incentives for meeting key performance indicators (KPIs) Career growth opportunities - We promote from within!401(k) with company match - Start securing your future A fun, supportive team culture - We work hard and celebrate wins together! Flexible full-time schedule - 40-hour workweek with occasional Saturdays during peak season Comprehensive benefits package - Health, dental, vision, life, and disability insurance Paid training & ongoing coaching - We invest in your success from day one What We're Looking For: A strong communicator - You listen actively and speak with confidence. Tech-savvy & detail-oriented - You're comfortable with CRMs, scheduling software, and managing multiple tasks at once. Problem solver with a positive attitude - You tackle challenges head-on and always look for solutions. Customer service superstar - You love helping people and delivering a great experience. Team player with a strong work ethic - You thrive in a fast-paced, high-energy environment. What You Need to Qualify: Previous customer service, call center, or administrative experience preferred Strong organizational skills & ability to multi-task efficiently Experience using Google Apps, CRM software, or similar tools a plus A professional, friendly, and patient demeanor Ability to pass a background check and employment reference check Why Witt? We're a family-owned company with 115+ years of experience, blending old-school customer care with cutting-edge innovation. At Witt, you'll find stability, support, and plenty of room to grow-whether you're looking to build a career or be part of a team that truly values its people. Apply today and take the first step toward an exciting career with Witt Pest Management! Witt Pest Management is a Drug-Free Workplace and an Equal Opportunity Employer.
    $20 hourly 60d+ ago
  • Call Center Operator - Onsite

    Magellan Solutions Usa

    Customer service agent job in Erie, PA

    Call Center Operator - Switchboard Operator - Onsite, No Remote Work Full benefits including healthcare, 401K, Rewards program and Paid time off Multi-year contract Multiple shifts are available including daytime, swing shift and overnight shift Magellan Solutions USA is a veteran-owned Call Center and BPO company with a track record of performance. Magellan is actively recruiting for a part-time Call Center Representative opportunity for a Federal client in Erie, PA Essential Duties and Responsibilities Answers incoming calls and communicate with clients with respect, courtesy, empathy, tact, and professionalism. Transfer to the appropriate extension or individual accurately. Troubleshoots situations accurately, quickly, and efficiently for customers on the phone. Be comfortable handling calls from a variety of callers under complex and stressful circumstances. Maintain an above average attendance record. Qualifications/Requirements High school diploma required Must have a Real ID Outstanding verbal communication skills (phone etiquette). Detail oriented, ability to multi-task, and highly organized. Prior customer service or call center experience preferred. Strong Microsoft Office skills. Able to work without direct supervision. Previous Military encouraged to apply Must be able to pass an extensive background check
    $30k-43k yearly est. Auto-Apply 43d ago
  • Passenger Service Agents, PIT

    Trego Dugan Aviation of Grand Island Inc. 4.0company rating

    Customer service agent job in Pittsburgh, PA

    Must have open availability $17/hr | Paid Weekly Part-Time with the option to pick up additional hours Flight Benefits!! Advancement opportunities!! General Purpose of Job (s): Passenger Service Agent This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations and commissary duties as required. Essential Duties and Responsibilities: The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude. Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats. Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate. Ensures FAA, Airline, and airport regulations are followed. Enforces safety/security measures and protects sensitive zones. Assists Customers with special needs, i.e., Customers who need assistance in boarding. Ad hoc assignments as requested by the Lead or Supervisor Completing sales reports Excellent communication skills Able to read and write English, bilingual skills a plus. Ability to work efficiently under time constraints. Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays. Must be well groomed. Other duties as assigned. Competency/Behavioral Requirements: Be pleasant with others on the job and display a good-natured, cooperative attitude. Be reliable, responsible, and dependable, and fulfill obligations. Attention to Detail Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations. Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace. Willingness to take on responsibilities and challenges. Be sensitive to others' needs and feelings and be understanding and helpful on the job. Abiding to TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done. Physical Demands: Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. Work Environment: Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered. Other Requirements and Qualifications: Education: High School diploma or equivalent Experience: Minimum two (2) years Customer Service experience or the equivalent in related training and/or experience Knowledge: Possess basic computer skills with the ability to type 25 wpm Must be at least 18 years old. Must have a valid driver's license. Must pass a ten (10) year background check and pre-employment drug test. Must have authorization to work in the U.S. as defined in the Immigrations Act of 1986 Attend and successfully complete required training. Read and write English. MUST be able to work a flexible schedule including nights, weekends and holidays.
    $17 hourly Auto-Apply 60d+ ago
  • Zamboni Operator | Part-Time | PPL Center

    Oak View Group 3.9company rating

    Customer service agent job in Allentown, PA

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Zamboni Operator will perform general labor duties as assigned. Duties included but not limited to building conversions for various events, familiarity with all aspects of facility operations and maintenance in addition to ice making, ice maintenance and repair. This position is based at the PPL Center. PPL Center is a state-of-the-art multipurpose venue in downtown Allentown, PA. The arena seats more than 10,000 for concerts and more than 8,500 for Lehigh Valley Phantoms professional hockey games, making it the region's largest events venue. THe amenities-packed PPL Center, which includes more than 50 premium spaces (suites, loges, party areas) depending on the event, will host more than 150 events each year, offering something for everyone, including the Phantoms, the AHL affiliate to the NHL Philadelphia Flyers, concerts, family shows, trade shows, youth sports, high school and collegiate events, Disney on Ice, conferences, graduations and many more events. PPL Center is currently the main catalyst to the revitalization and growth of downtown Allentown. This role will pay an hourly wage of $14.00 to $19.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until November 14, 2025. Responsibilities Responsible for occasional maintenance and repair of rink equipment to include, but not limited to: Zamboni, dasher system, subfloor, tempered glass, acrylic glass, safety netting, Jet Ice systems, edgers, goal nets, etc. Work with the facilities department to provide optimal ice conditions for all ice events. Oversee aspects of ice installation and removal. Assist operations department to expedite event conversions. Other duties as assigned. Qualifications Must be a trained operator for Zamboni Ice Resurfacing machines Solid understanding of OSHA rules and regulations Must be comfortable working in very cold or very hot conditions for long periods of time Must be able to stand, bend and stoop for long periods of time Must be able to climb stairs/ladder Ability to adhere to building policies and event requirements Ability to read and follow verbal and written instructions as well as communicate effectively with other in both oral and written form Must be able to work long irregular hours to include nights, weekends, and holidays Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $14-19 hourly Auto-Apply 60d+ ago
  • Call Center Operator

    Pinnacle Health Systems

    Customer service agent job in Pittsburgh, PA

    Are you ready to be the voice of care and connection at UPMC St. Margaret? We're hiring a dedicated Call Center Operator to join our team. This full-time position offers 8-hour shifts, scheduled Sunday through Thursday from 3:00 PM to 11:30 PM. As a vital part of our telecommunications operations, you'll handle incoming calls with professionalism and empathy, ensuring timely and accurate communication across departments. Weekend and holiday availability is required, but there's no on-call or travel involved. If you meet the minimum qualifications and are eager to make a meaningful impact, apply today! Responsibilities: * Manage keys and sign-in books for various departments and areas. * Activate the Alert Notification System. * Dispatch Security for emergency support. * Coordinate with cab companies and prepare related paperwork. * Monitor and respond to all codes/alarms (e.g., fire, cardiac arrest, community disaster, etc.). * Handle telephone repairs and log reports. * Answer and redirect incoming calls, provide information, and manage paging systems. * Provide answering services, dispatch emergency messages, and maintain on-call schedules. * Report issues with elevators, ATMs, and payphones. * Assist with parking lot gate and pay station issues. * Support religious services by handling patient requests and emergency dispatch. * Manage pager repairs, replacements, and troubleshooting. * Perform duties in line with UPMC Health System's philosophy. * Make approved overhead announcements. * High school diploma or GED required. * Minimum two-years experience in customer service required, answering service experience preferred. * Must possess proficient spelling/grammar skills, must be able to communicate effectively with all age groups and populations of external and internal customers as well as co-workers on all communication systems in Telecommunications * Must possess proficient typing (40 wpm) and spelling/grammar skills. * The call center operator will type alpha text messages via pagers to physicians, staff, and answering service clients. * Answering service clients, in addition, receive all messages handled by In Touch daily via faxes to their office. * Attends mandatory safety, compliance and other meetings required by Telecommunications and hospital guidelines. * Attends in-service and training classes, as required Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran
    $28k-41k yearly est. 13d ago
  • Service Dispatcher - Preston Motors - New Castle PA

    Preston Auto Group 4.0company rating

    Customer service agent job in New Castle, PA

    Job Description Service Dispatcher Our dealership is seeking a detail-oriented and organized Service Dispatcher to coordinate the flow of repair orders between Service Advisors, Technicians, and Parts personnel. The Service Dispatcher plays a key role in ensuring efficient shop operations, timely completion of repairs, and high customer satisfaction by managing workload distribution and maintaining effective communication across the service department. Responsibilities Assigns work to technicians based on skill level, availability, and priority of repairs Monitors the progress of repair orders to ensure timely completion Coordinates with Service Advisors to prioritize customer appointments and walk-ins Communicates with the Parts Department to ensure timely availability of required parts Balances shop workload to maximize productivity and efficiency Updates Service Advisors on repair status and technician availability Maintains accurate records of repair orders, time tracking, and job assignments Ensures compliance with manufacturer and dealership repair procedures Assists with scheduling and adjusting technician work assignments as needed Participates in daily service meetings to align team goals and address workflow challenges Compensation $15.00 per hour Requirements This position requires excellent communication, time management, and problem-solving skills. The ideal candidate will have a strong understanding of automotive service operations and the ability to multitask in a fast-paced environment. Education and/or Experience High School Diploma or GED required 1-3 years of experience in automotive service, dispatching, or shop coordination preferred Knowledge of automotive repair processes and terminology Proficiency with service management systems and scheduling software Valid Operator Driver's License (must be insurable) Physical Demands While performing the duties of this job, them employee often needs to walk, use their hands for detailed tasks, reach with their arms as well as speak and hear. The employee is occasionally required to sit, climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Benefits Health, Dental & Vision Insurance 401K with Employer Match Paid Uniforms Paid Time Off Paid Training Employee Pricing on New Vehicles Free Access to the Preston Auto Fitness Center. About Us Automotive News Top 150 Dealer Group Come grow with Preston Auto! Founded in 1989 and family owned and operated ever since, Preston Auto has expanded to 10 locations with 16 brands. We are the area's largest dealer group selling more than 10,000 vehicles/yr.! At Preston Auto we offer the area's top pay, a comprehensive benefits package (401K, health insurance, onsite fitness center, and more!), and a fun and energetic work atmosphere. We take great pride in serving our customers at a world class "You Come First!" level and strive for sales leadership at all of our locations. At Preston Auto, we believe in promoting from within and as we continue to grow, our top performers have opportunities for advancement within the company. In fact, many of our store operators started out as Sales Consultants or working in our Business Development Centers! We are proud to have some of the highest retention rates and lowest turnover rates in the industry! We take great pride in not only serving our community, but also giving back to our community as well as we collaborate with the YMCA, United Way, and many other great organizations in the community.
    $15 hourly 3d ago
  • Customer Accounts Advisor Plus

    Aarons 4.2company rating

    Customer service agent job in North Versailles, PA

    Customer Accounts Advisor The salary range for this role is $14.00 to $14.50 per hour.* is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.
    $14-14.5 hourly 2d ago
  • Entry Level Vehicle Service Specialist

    Valvoline Instant Oil Change 4.2company rating

    Customer service agent job in Cranberry, PA

    ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline. ROLE OVERVIEW: What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles. Your road to VIOC doesn't require previous automotive experience. Through our award-winning training program, we'll teach you how to: Change oil Check and refill fluids Rotate tires Test and replace batteries Inspect and replace lights and wipers Perform an 18-point maintenance check And other preventive maintenance services BENEFITS: What you'll gain to fuel your goals We're committed to putting our people first in every way possible. That's why we offer a variety of benefits* to help you navigate and advance a better future. Here's a look at some of our unique benefits: Compensation: Compensation: $15.75 per hour weekly pay. Career Acceleration: Hands-on training for the potential to become a Service Center Manager within 18-24 months. Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters. Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care. Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions. Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues. Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%. QUALIFICATIONS: What you'll need to keep moving forward From day one, you'll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning-and we'll help you every step of the way. We seek team members with: Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays) An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team English fluency in reading, writing, and speaking We expect you can: Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Crouch, bend, twist, and work with your hands above your head Be comfortable working in a non-climate-controlled environment Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself-bring what drives you. *Terms and conditions apply, and benefits may differ depending on location. Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ...@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $15.8 hourly 1d ago
  • Customer Service Delivery Advocate

    Carvana 4.1company rating

    Customer service agent job in Milton, PA

    We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm, or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Please note : Not all shift times may be available at the time of hiring. We may be hiring for specific shifts based on current scheduling needs. Because of this, open availability is required, including the ability to work any of the listed shifts and any day of the week. Location Requirement: This position will be based out of our Inspection Center in New Stanton, PA (Zip Code 15672) . Unlock Your Earning Potential! We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: Pay Range: $18-$21.25 hourly Starting Pay: $18/hr At 3 Months: $19/hr At 6 Months: $19.75/hr In your first year, you can progress from $18/hr to $21.25/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy a one time $1 increase in their first 90 days, and an additional $0.75 increase in their pay every 90 days thereafter. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount! Professional Development: Extensive internal growth and professional development opportunities And more! About the Role: We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive Complete customer paperwork and include thorough notes in our customer tracking system Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. * Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements . * Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. * Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). * California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) Must be able to read, write, speak and understand English Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
    $18-21.3 hourly 1d ago
  • Customer Service Expert II

    Calgon Carbon Corporation 4.6company rating

    Customer service agent job in Moon, PA

    Calgon Carbon | A Kuraray Company is growing-and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world. Customer Service Expert II Location: Headquarters - Moon Township, PA Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match! Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities. Hours of work: Full-time position with hours Monday-Friday 8:30-5:00 The Customer Service Expert II will process all SAP order types, both domestic and international) for all products and services (carbon, service, equipment, IX, third party items) from order entry to the coordination of all the necessary paperwork associated with these types of orders (proforma paperwork, shipping documents, etc.). The incumbent will work very closely with Sales, Logistics, Equipment Project Managers, Field Services, Finance, Quality, Plants and Warehouses to process orders from receipt through invoicing. Duties and Responsibilities (not limited to) Responsible for correct SAP order entry to ensure material, transportation, field services, samples, COA or other documents are executed according to the customers' POs Provide material availability and delivery information to sales staff, customers, etc. Facilitate necessary communication to ensure order confirmation (material availability and credit) Secure information for creation and maintenance of customer master files and price condition records in SAP Provide freight quotes to customers for LTL shipments using the company's FDS tool Research and manage customer invoice questions and customer complaints for resolution of immediate and future issues and to avoid/resolve aging accounts receivable problems Ensure appropriate and thorough review of month-end closing items (credits, condition records, manual pricing, PO documentation) to prevent any deficiencies in revenue recognition process Qualifications A high school diploma or equivalent certification is required 2-3 years of sales and distribution or customer service experience is required SAP experience is required Demonstrated ability to work in a team, multitask, set priorities, and deal with confidential information Knowledge of Calgon Carbon's products, services, organizational structure and business processes preferred International/Export Customer Service experience with clear understanding of Incoterms 2010 / 2020 preferred Fluency in Spanish preferred About Calgon Carbon At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs. Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron. In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe. Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran
    $110k-148k yearly est. Auto-Apply 29d ago

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