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Customer Service Agent Jobs in Pennsylvania

- 3,539 Jobs
  • Sales and Service Representative

    Heritage-Crystal Clean, LLC 4.5company rating

    Customer Service Agent Job In Seward, PA

    Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity! Average Annual Earnings: $55,000-$65,000 The compensation for this role is comprised of a weekly base salary plus uncapped commission. Actual total earnings will vary based on performance and location and may fall outside of the range shown. Specific Duties: Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all CC safety guidelines Responsible for customer service and new business development in a certain geographic area as assigned by the Company Aligns work orders to minimize mileage and travel time Inspects vehicle and equipment for safe operation Services existing customers by exchanging solvent or aqueous fluids along with removal of drum wastes, servicing parts washers and other equipment Pursues additional services with existing accounts Assesses potential customer needs, presents CC products and services to customers, and develops new customers Develops sales leads for Data-Marketing Complete all required paperwork accurately and neatly Maintains compliance with all applicable Department of Transportation (DOT) requirements Achieve sales quotas for total revenue and new customer development Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance Performing a variety of administrative tasks as required and directed, encompassing responsibilities such as document management, maintaining office cleanliness, data entry, and other duties as assigned. Position Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Core Competencies and Specific Skills: Strong communication skills and attention to detail Ability to interact with customers, sales branch employees, and other corporate departments Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc. Work Experience: Route sales experience preferred Education, Certificates, Licenses, or Designations: High School diploma or equivalent required Must have or be qualified to obtain and maintain a Class B Commercial Driver's License (CDL) and Med Card with Airbrake and HAZMAT Motor vehicle record (MVR) that meets or exceeds CC's published standards including, but not limited to the following; Seat belt and cell phone violations Excessive speeding DUI, suspension and/or multiple vehicle collisions Personal Protective Equipment*: Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats Physical Requirements*: Frequent lifting of materials that typically weigh 54-80lbs Frequent pushing/pulling of 16-55 gallon drums of waste/product using CC-approved equipment for safe material handling. Drum weight varies based on material type and size, weight may exceed 400lbs. All applicants must pass the pre-employment physical including drug & alcohol screening Work Environment*: While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. * Please refer to “Sales and Service Representative - Addendum” for physical requirements and work conditions. Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.
    $55k-65k yearly 60d+ ago
  • Customer Service Installation Technician - Cryogenic Systems

    The Linde Group 4.8company rating

    Customer Service Agent Job In Beaver Falls, PA

    We are seeking an Installation Technician who will be responsible for safely constructing all types of liquid and/or gaseous cryogenic supply systems. The Technician must professionally interact with Project Managers, Sales, customer representatives, contractors, engineers, and inspectors to successfully install supply systems at the customer's site. The ideal candidate should reside within the greater Youngstown, OH area and will report to Linde's Great Lakes Service Center in Youngstown, OH. Overnight travel is often required. The technician travels 75% of the time on average but is usually home on weekends. Travel is limited to 15 states in the U.S. Northeast Region. Primary Responsibilities: Must be an organized self-starter with the ability to proactively plan their daily work schedule. Must be a team player that is able to effectively communicate with installation planner regarding resources and schedule changes. The candidate is expected to be competent in the following core skills: Pipefitting Brazing or welding Read prints and schematics Cryogenics and/or refrigeration experience Basic AC/DC circuitry Understand materials of construction and general system layout Understanding of various system components (regulators, valves, solenoids, pressure relief devices, etc.) The company will train the candidate at our National Training Center located in East Chicago, IN with class sessions usually lasting a week in duration. We require our employees to be team players and safety is part of our everyday culture. Training classes are at the collegiate level and are designed to develop competence in the following topics: Bulk Atmospheric Gas (BAG) Systems, Hydrogen systems, CO2 systems, high pressure pumping systems, electrical AC/DC, 600 Volt Level 1 and 2, pipe joining, technical cleaning, and NITC/medical install certification. Qualifications: High School Diploma/GED Computer proficiency including, but not limited to: Microsoft Office, Microsoft Excel, smartphones, tablets, and handheld data entry devices Valid driver's license and safely operate a company service vehicle in all types of weather Must be able to demonstrate a professionalism 2 years of operations experience highly desirable in many of the following fields Instrumentation and control General maintenance of industrial equipment Compressors and compressor maintenance Industrial Mechanical Industrial Electrical or Electrician Heating, Ventilation, Air Conditioning (HVAC) Military technical fields: Machinist Mates, Electrician Mates, Gas Turbine Technicians, Boiler Technicians and Nuclear technicians and other trades Preferred Qualifications: Associate Degree in a technical field SKILLS and ABILITIES Dependable and honest Safety commitment and compliance with procedures Safe driving Organization and time management Trouble shooting and diagnostics Maintenance and repairs Process understanding, process control schematic interpretation Computers, Microsoft applications, process control computer systems, maintenance and compliance documentation Communications, both verbal and written Quality controls, analyzers Organization and time management Self-directed learning Planning and project management About Linde: Linde is a leading global industrial gases and engineering company with 2022 sales of $31 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet. The company serves a variety of end markets including aerospace, chemicals, food and beverage, electronics, energy, healthcare, manufacturing and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions. For more information about the company and its products and services, please visit ************* . At Linde, we strive to create a work environment that treats all employees with respect, supports new thoughts and ideas, encourages growth and development, celebrates our differences, and embraces inclusion. Linde is committed to remaining an employer of choice for the diverse, ever-increasing pool of global talent. To learn more, visit About Linde. We offer a comprehensive competitive benefits package including paid holidays and vacation, health, dental, disability, life insurance, 401(k) (with matching), and pension benefits. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. Linde thanks all applicants in advance for their interest; however, only those applicants who are being considered for an interview will be contacted. Salary commensurate with experience. Pay Range: $42,075 - $61,710
    $42.1k-61.7k yearly 7d ago
  • CAPS Customer Service Rep II

    Central Admixture Pharmacy Services, Inc.

    Customer Service Agent Job In Allentown, PA

    Central Admixture Pharmacy Services, Inc. CAPS Customer Service Rep II US-PA-Allentown Type: Regular Full-Time # of Openings: 1 CAPS Lehigh Valley About B. Braun B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap and CAPS . Globally, the B. Braun Group of Companies employs more than 61,000 employees in 64 countries. Guided by its Sharing Expertise philosophy, B. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. To learn more about B. Braun Medical, visit ****************** Responsibilities Position Summary: Responsibilities: Essential Duties Interacts with external and internal customers to provide information in responses to inquiries about CAPS products and services. Uses computerized system for tracking, information gathering, and/or troubleshooting. Requires general knowledge of the organization, products, and/or services. Adheres to CAPS Policies and Procedures. Work with Operations when needed to reprioritizing orders to facilitate distribution to customer. Ability to handle multiple tasks simultaneously. Knowledge of CAPS catalog and basic understanding or knowledge of pharmacy and IV medications. Excellent verbal and written communication skills, as well as time management skills. Ability to work well with CAPS cross functional team members such as Sales, Marketing and Information technology. The job function The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor from time to time. General: It shall be the duty of every employee while at work to take a reasonable care for safety and health of himself/herself and other persons. The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the facts and circumstances of each case. The range provided is a reasonable estimate. #LI #EL #ID Target Based Range $44,568 - $53,488 Qualifications Expertise: Qualifications -Education/Experience/Training/Etc Required: High school diploma/G.E.D or equivalent required, Associate's or technical degree preferred. 02-04 years related experience required. Applicable industry/professional certification preferred. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Additional Information Responsibilities: Other Duties: The preceding functions have been provided as examples of the types of work performed by employees assigned to this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this description are representative of the knowledge, skill, and/or ability required. Management reserves the right to add, modify, change or rescind the work assignments of different positions due to reasonable accommodation or other reasons. Physical Demands: While performing the duties of this job, the employee is expected to: Light work - Exerting up to 20 lbs of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Lifting, Carrying, Pushing, Pulling and Reaching: Occasionally:Reaching upward and downward, Push/pull, Stand Frequently: Sit Constantly:N/A Activities: Occasionally: Climbing stairs/ladders, Push/pull, Reaching upward and downward, Standing, Walking Frequently:Finger feeling, Hearing - ordinary, fine distinction, loud (hearing protection required), Seeing - depth perception, color vision, field of vision/peripheral, Sitting , Talking - ordinary, loud/quick Constantly:N/A Environmental Conditions: Occasionally: N/A Frequently:N/A Constantly:N/A Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Noise Intensity: Moderate Occasionally: Other Frequently:N/A Constantly:Office environment What We Offer B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at ****************** Through its Sharing Expertise initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services. Notices Equal Opportunity Employer Veterans/Disabled All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Compensation details: 53488 Yearly Salary PIa52c12bd454b-26***********6
    $44.6k-53.5k yearly Easy Apply 8d ago
  • Sr. Customer Outreach & Engagement Associate

    Duquesne Light Company 4.8company rating

    Customer Service Agent Job In Pittsburgh, PA

    Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania. Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team! The Outreach Associate is a high-profile and visible role that will build relationships with local businesses, organizations and leaders and provide customer support to increase the number of EV charging stations at homes, businesses and communities throughout the Pittsburgh region. The Outreach Associate will drive awareness and deliver educational content and experiences to new and current customers. Location: Hybrid (see below), downtown Pittsburgh, Pennsylvania Responsibilities: Execute on DLC's electrification and load management strategy with an emphasis on the building and transportation market segments. Lead customer and stakeholder research and segmentation activities to identify key audiences, communication channels, characteristics, strategic messaging, etc. in partnership with DLC's customer insights team. Develop and execute on an outreach plan to reach target audiences in support of DLC's electrification and load management strategy, including tactics such as advertising campaigns, email marketing, and educational events. Collaborate with DLC's corporate communications and customer experience teams to develop informative and influential materials, including print and digital content, such as social media, web, and email campaign content. Develop a marketing plan for each electrification and load management program offered to customers to generate customer participation and/or leads. Identify and promote tools, resources, and funding opportunities to support customers in the adoption of electrified technologies, such as electric vehicles, heat pumps, and time of use rates. Provide exceptional service to customers requesting assistance with electrification or load management matters in collaboration with internal subject matter experts. Build a regional contractor network and workforce development initiative for local electrical contractors and technology vendors. Implement a rebate program to encourage low-income housing providers to install electric technologies, such as heat pumps, heat pump water heaters, induction stoves, or electric vehicle charging. Engage employees in electrification and load management efforts through internal communications, trainings, events, incentives, and other programs. Develop and manage vendor contracts, monitor budget performance, forecast spend, and track performance against KPIs for customer outreach, workforce development, customer rebate, and any other assigned activities. Education/Experience Requirements: Bachelor's degree in marketing, business, communications, or sustainability is required. Three (3+) or more years of relevant experience is required. Experience with developing and executing marketing plans and tactics, such as event planning, email campaigns, and lead generation, particularly B2B, is highly desired. Why you'll love working here: We live by our values! We are safe above all else. We must keep ourselves, each other, our customers and communities safe. We are guided by our commitment to integrity and never compromising on ethics. We are dependable, collaborative and steady; we are a trusted partner to all. We believe in equity and equal access to work, resources and opportunities are critical elements of a clean energy future for all. We are ingrained in our community; we work where we live and are committed to serving our vibrant, diverse communities. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. EQUAL OPPORTUNITY EMPLOYER Duquesne Light Holdings is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light Holdings' commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action. Duquesne Light Holdings is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful. If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at *************** and describe the specific accommodation requested for a disability-related limitation.
    $24k-28k yearly est. 32d ago
  • Experienced Customer Service Rep-Moyer Indoor Outdoor HVAC

    Moyer & Son Inc. 3.9company rating

    Customer Service Agent Job In Hatfield, PA

    Moyer Indoor Outdoor is hiring !!!!! We are looking for a dynamic Customer Service Representative in our Hatfield, PA location. This person will be the first voice our customers hear when they call our HVAC/Plumbing Division. This is NOT a remote position, but will be in our new Customer Service Center in Hatfield, PA The requirements and responsibilities of a Moyer Customer Service Representative are: Excellent Customer Service Skills and related experience with inbound customer service calls Able to communicate effectively over the phone, email and text Understand that all calls are priorities! Quickly troubleshoot issues and work to resolve them to satisfaction Efficiently enter information into a database to generate a service call Able to learn new computer programs Assist on special projects Willing to cross train to learn other Moyer Indoor Outdoor divisions Previous plumbing or HVAC customer experience highly desirable This is a full time opportunity. All full time Moyer Indoor Outdoor Customer Service Representatives enjoy benefits including: Business Casual work environment Medical/Dental/Vision insurance available for employees and dependents the first of the month after 60 days of employment Paid Time off after 90 days of employment 401(k) with company match Paid WEEKLY! Non smoking campus Generous employee discounts on all Moyer products and services EOECome join us at Moyer and Son! Serving our customers since 1869, we are in our 5th generation of continual family ownership! Compensation details: 20-22 Yearly Salary PI0692cd84cb83-26***********8
    $28k-35k yearly est. Easy Apply 8d ago
  • Customer Success Expert

    CEVA Logistics 4.4company rating

    Customer Service Agent Job In Jonestown, PA

    CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us? YOUR ROLE Develops and manages complex programs for key assigned accounts. The CL Customer Success Expert is responsible and accountable for the overall planning, leadership, and direction of the assigned portfolio growth, profitability, and the value-add relationship as well as managing and building the executive and strategic relationships for long term stability and growth. Essential to this role is the ability to work independently and oversee key account activities and responsibilities within an assigned account base. Primary focus is the overall customer experience, account profitability and growth both organically and through the development of new initiatives, being the customer advocate by driving solutions within CL and the Ceva organization. WHAT ARE YOU GOING TO DO? Must possess customer satisfaction passion and skill set to address and resolve client issues as a customer and CLS advocate insuring goals are met for both CL and the client. Understands the accounts business model company environment and sales potential to develop solutions and better service the account. Sales acumen and desire to build the relationship through growth and identification of new opportunities Must be able to provide clear and concise directions to cross functional departments on projects documentation customer correspondence deadlines sales opportunities contract development and all other action items required in customer program development. Must develop and achieve strategic revenue and profit and loss objectives. Must possess the ability to adapt to evolving business practices and display leadership in meeting company objectives departmental regional and team goals. Investigates sales opportunities as well as resolves issues and provides solutions on a continuing basis. Must possess the ability to think strategically and develop project plans to implement customer incentives. Demonstrated ability to identify problems develop and present solutions. Must be viewed by their peers as a mentor and possess a willingness to grow, develop and support other account managers and coworkers from various support areas within the business. The ability to compile and analyze data into meaningful reports, presentations as well as determine recommendations supported by data for program changes, gaps or improved performance to meet the required goals. Responsible for developing the formal Business Review(s) for assigned accounts. Develops and manages business plans, proposals, pricing models, contracts, operations reports, SLA tracking and any other pertinent documents to support key assigned accounts. Understands and utilizes all software e-mail task management and desktop applications used by the department. Engages on new business opportunities where appropriate. Management and execution of contracts and Statement of work per client Maintenance account revenue and profit goals established for the account Identify opportunities for new revenue and growth, working with BD on converting account growth opportunities Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers' expectations Account/portfolio P&L monitoring Mentor and develop lower-level account managers and support team in their development an skill set to insure overall success of the team Provide recommendations for process improvements Monitor and report KPI's Plan and conduct regular business reviews and meetings Manage the client relationships at the tactical and execution level Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period. Proactively assesses, clarifies, and validates customer needs on an ongoing basis. Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel. Engages solution engineers, finance and IS resources and any other contributing support teams to execute new opportunities and program enhancements Document and prepare summaries, action list, meeting notes to maintain a client history and progressive agenda to maintain momentum in account performance, resolutions and growth Problem solving where development of new solutions, methods and systems will result in a major impact on department's overall success. Implement own recommendations and see projects through to completion. Analyze current methods and procedures, recommend and implement improvements. Manage billing process with other internal teams including the review of all invoicing inputs as well as following up on open non-paid invoices. WHAT ARE WE LOOKING FOR? Education: Bachelor's degree (or equivalent work experience) required, five years prior experience in the Sales or Operations departments and/or 8+ years external account-project management/industry experience. Must possess intermediate skills of PC programs such as Microsoft Word, Excel, PowerPoint , Visio and Outlook. Ability to learn and understand mainframe tools and system solutions used in supporting our business, WMS, ERP and data collection tools Must possess the ability to effectively communicate in written and verbal format as well as manage details and represent Ceva in a professional manner. Strong interpersonal skills including the ability to work well with others and build a team-oriented environment. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career. CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: ************************************. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Information provided is true and accurate. False statements or information will result in the application voided. Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.
    $46k-67k yearly est. 5d ago
  • Customer Service Representative

    Beaver Steel Services Inc.

    Customer Service Agent Job In Carnegie, PA

    Beaver Steel, a leading metal fabrication company based in Carnegie, PA, is seeking a diligent and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will be responsible for managing customer inquiries, processing orders, and providing exceptional support to ensure customer satisfaction. This role will primarily involve office and administrative tasks, including communication via email, the ERP system (JobBoss), and phone calls with customers. Job Description: The Customer Service Representative will be accountable for the management and coordination of Sales Administrative functions including Order Entry, Quoting, Customer Discovery, Account Management, Issue Resolution, Part Tracking, Report Generation, Profitability Analysis, and Strategic Inventory Management. The Customer Service Representative will report to the CM Sales Manager and work closely with other Sales, Engineering, Production, and Supply Chain Department members. Responsibilities: Accurate and prompt Order Entry of all quality Bookings. Identification and resolution of all non-authorized Bookings (No low-quality POs in system). Learn and understand Quoting function in JobBoss; bring all quoting functions in-department. Help with development of department Standard Operating Procedures. Manage day-to-day customer communication regarding order inquires, delivery status, etc. Assist with development of customer and/or software related projects including KnowledgeSync, Synergy, UniPoint, ASN, EDI, etc. Facilitate phone conversations and onsite visits with customers. Ask great questions to understand customer's needs and put us in position to win more quality business. Become fluent in understanding technical drawings, steel materials, and basic production work centers to better understand our company-product fit. Requirements: Communication skills to facilitate customer needs through working with other departments Strong attend to detail Proficient in Microsoft Excel, Outlook, and all other Office Suite applications Understanding of Manufacturing parts and drawings (or willingness to learn) Positive attitude **Benefits:** - Competitive salary commensurate with experience. - Comprehensive benefits package, including health insurance, retirement plans, and paid time off. - Opportunities for career growth and professional development within a dynamic and growing company. Join Beaver Steel and become an integral part of our dedicated team, committed to delivering quality products and exceptional service to our valued customers. Apply now to start your rewarding career in customer service with Beaver Steel! Requirements: PI833fa3216a02-26***********6
    $27k-35k yearly est. Easy Apply 8d ago
  • Customer Service

    Vt Group, Inc. 3.8company rating

    Customer Service Agent Job In Yeadon, PA

    Growing Delaware County based manufacturing business is seeking a motivated professional to join our team! Job Title : Customer Service Representative Department : Sales Service Areas of Concentration: Secondary packaging Position Summary : The Customer Service Representative is an administrative professional who serves as an integral member of the Secondary Packaging Project Team and is responsible for organizing and coordinating all aspects of assigned projects. Under the direction of the Sales Manager the CSR will interface with department heads and internal staff to continually provide exceptional service that ultimately exceeds customer expectations. The Customer Service Representative will facilitate the requirements to move graphics from a conceptual stage on through to a final approval, manufacturing and deliverables. Responsibilities: Establish and maintain professional customer relationships and respond in a timely fashion to requests and concerns of client. Coordinating all aspects of assigned projects from inception to completion as it relates to graphics facilitation and utilizing time management through to plate manufacturing process Process orders in a clear, timely and accurate manner and manage project documentation Qualifications: The ideal candidate is organized, detail-oriented and capable of multi-tasking in a fast-paced environment. If you are a deadline and process-driven individual with a strong work ethic and a background in office administration, we would like to hear from you!
    $70k-102k yearly est. 14d ago
  • Sales and Service Representative

    Meridian Bank 4.6company rating

    Customer Service Agent Job In West Chester, PA

    Meridian Bank (subsidiary of Meridian Corporation, Nasdaq: MRBK) is an innovative team of experts serving the financial needs of entrepreneurs, businesses and individuals. Growing throughout Pennsylvania, New Jersey, Delaware, Maryland and Florida, Meridian offers opportunities for anyone wishing to start or continue a career working in a collegial atmosphere to bring unrivaled service to clients and customers. Member FDIC | Equal Housing Lender” Position summary: Responsible for performing various duties to support the Retail Branch Department; coordinating work within the department, as well as with other departments; complying with operating policies and procedures established for this position. Reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. Assists in the day-day operations of the branch with a sales focus on deposit growth in local territory and develops /helps to manage an account portfolio while delivering excellent customer service Qualifications required: Associate's degree in Finance or related field; or equivalent work experience 3 plus years related banking experience or an equivalent combination of education and experience Ability to work in a team environment Previous sales and customer service experience in a retail banking environment Strong computer skills (MS Office, etc.) High degree of attention to detail and ability to multitask Prior cash handling experience Ability to work all hours the branch is open Essential functions and responsibilities: Provides exceptional customer service by promptly resolves customer issues, responding to questions, and creatively solves problems Participates in sales campaigns with energy and focus to achieve goals while maintaining quality standards Engages in outbound calling efforts to establish new business Meets with and calls prospects/customers and develops an understanding of other financial goals and needs; assesses information and suggests appropriate product and service solutions; educates the prospect/customer on the benefits and value of suggested solutions resulting in closed sales Demonstrates strong product knowledge and cross-selling aptitude Processes customer transactions efficiently and accurately, while following policies and procedures. Transactions include but not limited to cashing checks, opening new accounts, accepting loan payments, verifying currency, completing withdrawals, resolving customer issues, and issuing of bank checks Has a working knowledge of all compliance regulations and bank policies and procedures Must be capable of developing relationships with customers/prospects and be creative in solving problems Participates in community events in conjunction with Bank sponsorships, marketing, and networking Demonstrates and promotes Meridian Bank's Core Values: Our Partners, Our People, Our Bank and Our Communities Coordinates specific work tasks with other employees within the department as well as with other departments in order to ensure the smooth and efficient flow of information Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place Communicates with management and coworkers in order to integrate goals and activities Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. Other duties as assigned Success factors/job competencies: Organizational and time management skills Ability to work with little or no supervision Excellent interpersonal and communication skills Timely and regular attendance Completes work in a timely manner Actively seeks coaching Application Access: Jack Henry Physical demands, work environment, and location: Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the necessary functions. This is a largely sedentary role, requiring the use of typical office equipment such as a computer, laptop and cell phone. Most work is completed in an office environment. Work environment: The noise level in this environment is minimal Location: Various Meridian Bank locations as assigned. Meridian Bank is an Equal Opportunity Employer
    $32k-49k yearly est. 15d ago
  • Customer Support Representative

    Versatile Credit

    Customer Service Agent Job In Mechanicsburg, PA

    At the heart of the embedded financing revolution, Versatile Credit stands out as a clear leader. With a strong brand and results, Versatile is innovating in the lending space to connect lenders, businesses, and consumers with seamless financial solutions. Our culture celebrates quick learners and problem solvers eager to drive change. The Role: We are seeking to add a Customer Support Representative to our Support Team to serve as the frontline in our commitment to outstanding customer service. In this pivotal role, you will address both technical and non-technical inquiries, guiding customers through our platform with ease and efficiency. This position is essential to maintaining the high standards of service that define Versatile, offering a unique opportunity to directly impact our customers' experience. This role will work in a hybrid capacity, with an expectation of working in our Mechanicsburg office 2-3 days per week. Your Impact: Resolve Technical Issues: Quickly troubleshoot and solve platform-related problems, ensuring a seamless user experience. Boost Satisfaction & Loyalty: Enhance customer satisfaction and loyalty by effectively addressing their needs with empathy and expertise. Strengthen Versatile's Reputation: Your proficient support reinforces our standing as a reliable and user-friendly lending technology leader. Inform Platform Improvements: Provide critical feedback from customer interactions to help refine and advance our technology. Who You Are: Experienced in Customer Support: You have a background in customer service, equipped with excellent communication skills and a knack for solving problems. Customer-Centric: You possess a strong desire to help others, with an ability to adapt to various personalities and maintain patience and professionalism. Multitasker: You're able to juggle multiple tasks simultaneously, prioritizing effectively to ensure all customer inquiries are handled promptly. Tech-Savvy: Familiarity with CRM systems and a general comfort with technology will be key to navigating our platform and assisting customers efficiently. Team Player: You thrive in collaborative environments, ready to share knowledge and work together to achieve common goals. What We Offer: A role at the forefront of an industry. A culture of innovation, where your ideas can make a difference. Ample opportunity for career growth and development Competitive compensation, benefits, and a flexible working environment At Versatile Credit, we strive for a diverse and inclusive workforce, and are committed to providing Equal Employment Opportunity to all applicants and employees. We have worked to create a culture that promotes new and diverse viewpoints, as well as open collaboration at all levels of our organization. All employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
    $34k-44k yearly est. 7d ago
  • Customer Service and Sales Representative

    Tunnel Vision Marketing

    Customer Service Agent Job In Pittsburgh, PA

    Customer Service/Sales Representative Are you ready to take your customer service skills to the next level and launch a career in sales? Whether you're experienced or just starting out, we provide all the training, support, and tools you need to succeed. No prior sales experience? No problem-we've got you covered! About Us We proudly represent a wide array of clients who are dedicated to delivering exceptional value to customers. These clients rely on our team to expand their market share and boost brand awareness through personalized, face-to-face sales campaigns. Our proven strategies help us connect directly with new customers, explain product and service options, answer questions, and complete contracts, all while building meaningful relationships that drive results. What We're Looking For We want candidates who: Love working with people and have an outgoing personality that attracts attention. Can work independently or as part of a team. Have an interest in developing sales skills. Take pride in their work and strive for excellence. Are available for full-time hours. Maintain a polished, professional appearance and attitude, as we interact directly with customers daily. Why Join Us? Our company is growing rapidly, and we need ambitious individuals to grow with us! Over the next 6 months, we'll be expanding into additional markets, which means exciting opportunities to lead and manage campaigns, train sales assistants, and oversee client accounts. We offer a fast-paced, structured Business Development Program that's perfect for motivated people ready to produce results and thrive in the sales and marketing industry. Apply Now Send us your resume today to take the first step in your career journey! We have multiple positions to fill, but the selection process is already underway. Don't miss your chance-apply now!
    $27k-35k yearly est. 16d ago
  • Personal Lines Customer Service Agent

    Community Insurance

    Customer Service Agent Job In New Holland, PA

    Community Insurance offers a variety of insurance services, including Auto, Homeowners, Life, Health, Business, and Farm Insurance products. Committed to providing exceptional service and competitive pricing, our dedicated employees serve Central Pennsylvania communities such as New Holland, Lancaster, Manheim, and more. With offices in Lancaster and New Holland, we prioritize customer satisfaction and strive for the best rates. Role Description This is a full-time on-site role for a Personal Lines Customer Service Agent located in New Holland, PA. The role involves day-to-day tasks related to providing customer support, ensuring customer satisfaction, and delivering exceptional customer service within the Personal Lines Insurance department. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience abilities Strong communication and interpersonal skills Attention to detail and problem-solving capabilities Knowledge of insurance products is a plus Previous experience in a customer service role preferred High school diploma or equivalent
    $23k-29k yearly est. 4d ago
  • Right-of-Way Agent

    Insight Global

    Customer Service Agent Job In Plymouth Meeting, PA

    Our client is a national engineering services firm who provides end-to-end engineering, design, and integrated services to the power, oil & gas pipeline, and gas distribution industries across the country. They are looking to add Right of Way Agents to their growing team. The Right of Way Agent's main purpose is to assist the Right of Way (ROW) Department in determining the need for and acquiring valid right of way documentation for the construction, reconstruction, relocation, or improvement of electrical, pipeline and communication facilities. Main Tasks: Talk to property owners to get agreements for using their land. Travel within eastern and central Pennsylvania to meet landowners. Research property ownership and negotiate deals. Keep everyone updated on project status. Prepare and file necessary documents. Willing to travel up to 30% of the time. Compensation: $23/hr to $25/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Healthcare benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, financial protection benefits, as well as HSA, FSA, and DCFSA account options. 401k retirement account access is offered starting on the 90th day with employer matching after one year of service. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $23 hourly 10d ago
  • Regulatory Analysis and Reporting Representative I

    BNY 4.1company rating

    Customer Service Agent Job In Pittsburgh, PA

    At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We're seeking a future team member for the role of Regulatory Analysis and Reporting Representative I to join our Markets Operations team. This role is located in Pittsburgh, PA, and will work a Hybrid schedule (3 days per week in-office required). In this role, you'll make an impact in the following ways: The Markets Regulatory Onboarding team within BNY helps coordinate and facilitate the onboarding of Markets clients ensuring that all documentation has been collected and validated in accordance with various Global Regulatory regimes. The team plays a central role in supporting the Sales and Trading functions by ensuring that clients are ‘Good to Trade'. The team ensures all documentation has been collected and validated in accordance with various Global Regulatory regimes such as Dodd Frank, MIFID, EMIR etc. The team works with the business, Legal, Compliance and technology teams to collect, validate and enter regulatory data to internal systems thereby enabling clients to trade. Additionally, the team manages daily control reports to ensure that any missing regulatory documentation is identified and collected in a timely manner. The team also supports Regulatory Change projects to implement robust BAU processes and control frameworks for new regulations coming down the pipeline as well as handling any required regulatory remediation projects. Obtain and review the appropriate documentation and reference data, and ensures regulatory aspects are completed prior to opening accounts Inputs and verifies accuracy of information Work with internal stakeholders and, occasionally, directly with clients to access documentation requirements and reference data Supports more senior team members in maintaining the appropriate risk culture. Examines reports for accuracy, consistency, and compliance against regulatory mandates. Oversee daily control reports designed to identify missing regulatory documentation and work with appropriate stakeholders to monitor, escalate and remediate exceptions Review documents and coordinate with all internal support groups, business managers, and external parties to ensure documents meet certain compliance requirements Identify significant gaps or quality issues in onboarding processes and makes recommendations for improvement Marshal firmwide resources (product, technology, marketing, compliance, teams, etc.) to ensure client needs are being addressed Act as an SME for regulatory projects that impact Client Onboarding - these will include data centric projects as well as regulatory change projects Ensures all SLAs are met No direct reports. Helps develop and contributes to the achievement of team objectives. To be successful in this role, we're seeking the following: High school/secondary school or the equivalent combination of education and experience is required Bachelor's degree preferred 1-2 years of total work experience preferred Regulatory Reporting experience is highly desirable Ability to identify key issues, to summarize them efficiently, and to escalate them in an appropriate and timely manner Strong ability to establish strong interpersonal relationships, confident communicating at all levels with key decision makers in the departments across locations Ability to prioritize, multi-task and work under time pressure At BNY, our culture speaks for itself. Here's a few of our awards: America's Most Innovative Companies, Fortune, 2024 World's Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg's Gender Equality Index (GEI), 2023 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
    $30k-43k yearly est. 26d ago
  • Customer Service Sales Support

    Estetica Designs 3.3company rating

    Customer Service Agent Job In Conshohocken, PA

    Estetica Designs, founded in 1979, is a leading provider of high-quality wigs, extensions, and hair pieces. We pride ourselves on the craftsmanship and comfort of our products, offering the softest and most manageable hair on the market. Our dedicated design team constantly innovates to develop new colors, styles, and cap constructions, ensuring that we remain at the forefront of the industry. Role Description This is a full-time on-site role for a Customer Service & Sales Support position at Estetica Designs located in Conshohocken, PA. As a Customer Service & Sales Support, you will be responsible for providing exceptional customer support to the Sales Team and Adminstrative Team and ensuring customer satisfaction for our customers. Your day-to-day tasks will include handling customer inquiries, resolving issues, assisting with purchases and returns, and providing an outstanding customer experience. Past employees have transitioned from this position into roles on the sales team and to product management. Qualifications Customer Service, Customer Support, and Customer Experience skills Excellent phone etiquette and communication skills Ability to prioritize and multitask in a fast-paced environment Strong problem-solving and decision-making abilities Detail-oriented and organized Experience in a sales support role is a plus Knowledge of the beauty industry or wigs is beneficial
    $24k-31k yearly est. 7d ago
  • CUSTOMER SERVICE REPRESENTATIVE

    Family Dollar 4.4company rating

    Customer Service Agent Job In Pittsburgh, PA

    Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Principle Duties and Responsibilities: Provides customer engagement in positive and approachable manner. Assists in maintaining a clean, well-stocked store for customers during their shopping experience. Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. Independently stocks shelves and recovers merchandise in the store. Accurately handles customer funds and processes transactions using the POS system. Remains constantly aware of customer activity to ensure a safe and secure shopping environment. Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation. Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Dollar Tree and Family Dollar are Equal Opportunity employers.RequiredPreferredJob Industries Retail
    $28k-34k yearly est. 10d ago
  • Customer Service Representative Fueler/Washer

    Penske Truck Leasing 4.3company rating

    Customer Service Agent Job In Duncansville, PA

    1887 Route 764 Duncansville PA 16635 United States What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll do preventative maintenance and minor repairs on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep their vehicles in shape and on the road. Whether you’re looking for your first job out of school or have some vehicle repair experience and are looking to switch gears, becoming a Penske Technician may be a great fit for you. Why is this job awesome? For starters, no day is the same. You’ll get to work on lots of different types of equipment—not just one manufacturer. We work hard to get the job done, but we also make sure you have the time you need to do the job right. Safety and reliability are our top priorities. Working alongside experienced supervisors and master technicians, we’ll teach you about our vehicle maintenance processes and the cutting-edge technology we use. And we will make sure you are getting the industry certified training you need to succeed and grow your career. You’ll learn from the best in the industry. We also take pride in how clean our facilities are, and we provide you with all the necessary major shop tools. If you are mechanically inclined or have completed any vehicle repair training, are willing to learn, and interested in a stable career with a lot of opportunity for growth, join our team. Main Responsibilities: • Making sure vehicles are maintained and safe for our customers • Using Penske’s tools and technologies to log, research and complete repairs, including basic vehicle diagnostics • Doing preventative maintenance repairs—like replacing or rotating tires—and completing vehicle component lubrication and replacement, some electrical system repairs, and cooling system maintenance on gas and diesel engine vehicles • Partnering with your manager to learn new skills using Penske’s technician training and hands-on coaching • Working on other projects and tasks as assigned by supervisor Why Penske is for You: • Competitive starting salary • Shift Premiums 2nd shift ($2.50), 3rd shift ($3.50) Weekend ($2.50) • Career stability • Opportunity for growth • Excellent benefits, including lots of time off • Strong, well-rounded training on a variety of OEM equipment (Penske’s Technician Certification Program is certified as a Continuing Automotive Service Education provider) • Advanced vehicle maintenance technology • Location and schedule flexibility General Requirements: • High school diploma, equivalent, or prior work experience preferred • Valid driver’s license required • Excellent customer service and communication skills • The ability to work well as part of a team • The ability and willingness to work outside • Basic mechanical ability and tool usage (preferred) • Basic computer skills • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice. • Regular, predictable, full attendance is an essential function of the job • As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review. • Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms. • The associate must be able to safely work in all weather conditions. • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer PJ500 Job Category: Vehicle Maintenance/Mechanics/Technicians Job Family: Vehicle Maintenance Address: 1887 Route 764 Primary Location: US-PA-Duncansville Employer: Penske Truck Leasing Co., L.P. Req ID: 2412324
    $30k-39k yearly est. 60d+ ago
  • Commercial Lines Insurance - Customer Service Representative(CSR)

    Arthur Hall Insurance

    Customer Service Agent Job In West Chester, PA

    Arthur Hall Insurance has been advising and protecting individuals, families, businesses, and organizations since 1966. We are a growing business with a team of talented and dynamic professionals who have a passion for risk management insurance! We are currently seeking an experienced full-time P&C Licensed Customer Service Representative (CSR) to service Commercial Line insurance customers and Agency Producers. This is a full-time position based out of West Chester, PA. Hybrid Work Schedules are offered. RESPONSIBILITIES: Provide data entry and administrative support for Commercial Lines Account Managers & Producers as assigned. Check‐in endorsements and/or prepare letter for Account Manager/Producer. Check‐in audits and/or prepare letter for Account Manager/Producer. Check-in renewal policies and/or prepare letter for Account Manager/Producer. Prepare Certificates of Insurance, Evidence of Insurance and Auto ID cards. Prepare Summary of Insurance and Renewal Proposals. Process company downloads and attach to client files. Monitor cancellations and prepare cancellation letters. REQUIREMENTS: Must have an active P&C insurance license. Minimum of 1 year experience in a similar position is required. Knowledge of Commercial Insurance and products is required. Previous experience with AMS is strongly preferred. Proficient in Microsoft Office Products including Microsoft Word, Excel, and Outlook. Able to work in a team environment with different Account Managers/Producers. Good listening and organizational skills and attention to detail are important. Excellent verbal and written communication skills. We offer competitive compensation packages including robust benefits options. Our benefits package includes generous time off and paid holidays, employer paid core benefits including Health, Vision, Life and EAP services. We offer a Simple IRA with a company match and much more!
    $27k-36k yearly est. 11d ago
  • Customer Service Representative - Immediate Hire

    PHL Acquisitions

    Customer Service Agent Job In Philadelphia, PA

    Customer Service Representative Needed - Immediate Hire Are you a people person who loves interacting with customers and providing top-notch service? Do you thrive in a customer-facing role where your communication skills can shine? If so, we want you to be part of our team as a Customer Service Representative! Key Responsibilities: Greet and assist customers, ensuring they have a positive experience. Handle customer inquiries and resolve any issues with professionalism and care. Provide detailed information about products and services. Maintain a positive and friendly attitude while addressing customer needs. Collaborate with team members to improve overall customer satisfaction. Keep accurate records of customer interactions and transactions. Follow up with customers to ensure their needs are met and they are satisfied with our service. Qualifications: Strong communication and interpersonal skills. A passion for customer service and a desire to help people. Ability to remain calm and handle challenging situations with a positive attitude. Excellent problem-solving skills and attention to detail. Experience in customer service, retail, or a related field is a plus. Ability to work in a fast-paced environment and adapt to changing priorities. Why Join Us? Engaging Work Environment: Work in a dynamic and supportive atmosphere where your contributions make a real impact. Career Development: Opportunities for growth and advancement within the company. Comprehensive Training: Ongoing training and development to help you succeed in your role. Competitive Compensation: Attractive bonus structure with uncapped performance-based incentives. Inclusive Culture: Be part of a team that values diversity and inclusion. How to Apply: If you're ready to take on a customer-facing role where you can make a difference, we'd love to hear from you! Please submit your resume and a brief cover letter explaining why you're a great fit for this position. We encourage recent graduates and aspiring communication professionals to apply! Join PHL Acquisitions and become a key part of our mission to deliver exceptional customer service!
    $27k-36k yearly est. 14d ago
  • Client Service Representative

    U.S. Retirement & Benefits Partners

    Customer Service Agent Job In Wayne, PA

    U.S. Retirement & Benefits Partners (USRBP) is one of the largest independently owned insurance brokerage firms in the country providing a full range of employee benefits, compliance, and HR consulting services, along with retirement solutions for both the private and public sectors. The business was formed in 2008 and today serves over three million participants nationally in the K-12, Corporate and Government markets. For more information about USRBP, please visit our website: ********************* We are looking for a Client Service Representative to join our Partner Firm, Kades-Margolis Corporation located in Wayne, Pennsylvania. ***************** Our Client Service Representative will handle all aspects of the Client Services department supporting all product needs. This includes incoming calls from both our Financial Advisors out in the field as well as our clients and internal staff. This position will offer the highest level of service and professionalism to our advisors and clients. POSITION SUMMARY: Answer incoming calls consistently throughout the day from advisors, clients and other internal staff performing all needed research and handling the call through to resolution. Answer incoming calls to the assigned advisors' phone line as that advisor's assistant and check the advisor's voicemail periodically throughout the day. Process distributions, loans, transfer-in/transfer-outs, mutual fund exchanges and follow-up as needed. Follow up to verify that distributions/loans have been processed. Perform account research, billing research and maintain call logs as needed. Send prefilled forms using LaserAp to the clients whenever possible. This includes but is not limited to SRAs, distribution forms, loan forms, change forms and requests for distribution. Obtain TPA approvals for all KM Capital Programs and assist in helping the advisors with obtaining TPA approvals for other products outside of KM Capital. Perform Transfer Tracking to ensure money is coming into KMC in a timely fashion. Verify email address, phone number, home address and employer each time you are on the phone with a client to ensure we have the most updated information. In addition, contact clients that we do not have a personal email address with the goal of obtaining one. Process those updates as needed. Research and update wrong addresses via statements that are returned as undeliverable. Conference call clients in with other carriers including our record keeper if needed and remain on the line to ensure the client's questions get answered. Handle advisor paperwork issues that come back from our broker dealer incomplete. Assist with retirement incentive accounts as needed. Check advisor incoming mail folder for any client correspondence that can be handled in a timely manner. Contact assigned advisors once a week to see if you can assist in any way. Refer any client leads to the appropriate advisor in a timely fashion. Research EE/ER contribution questions that come from our record keeper daily which includes a weekly report as well. Print and mail prospectuses as needed. Ongoing projects if and when there is downtime and offer support to other client service representatives experiencing an unusually heavy workload. Additional duties and responsibilities assigned as needed. JOB QUALIFICATIONS: Exceptional customer service skills with a minimum of 2 years of customer service experience in the financial industry strongly preferred. Extreme professionalism as this position will be interacting with various levels of the organization as well as clients. Strong familiarity with MS Office and other web-based applications. Strong ability to multi-task in a fast-paced environment. Exceptional organizational skills as well as attention to detail. FINRA Series 6 license preferred but not required.
    $30k-48k yearly est. 14h ago

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Top 10 Customer Service Agent companies in PA

  1. The Enterprise

  2. Piedmont Airlines

  3. Southern Airways Express

  4. Aaregional

  5. Quickflight Services

  6. ACD Direct

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Oil City, PABerwick, PANanticoke, PAEast Stroudsburg, PADouglass, PANorth Versailles, PAEast Cocalico, PAColumbia, PAWyomissing, PARapho, PAHarrison, PAEasttown, PAWillistown, PALehigh, PALansdowne, PASandy, PAEast Whiteland, PADarby, PASouth Union, PALower Saucon, PAHamilton, PABroomall, PAWesttown, PAWaynesboro, PAMount Pleasant, PANew Hanover, PAMountain Top, PALoyalsock, PAPocono, PANew Britain, PANorth Middleton, PAMunhall, PAShiloh, PAUpper Uwchlan, PACecil, PAJefferson Hills, PARostraver, PALower Burrell, PACarnot-Moon, PAEmmaus, PALower Gwynedd, PANorth Lebanon, PAYeadon, PAPine, PAElizabethtown, PAAdams, PAWest Deer, PACenter, PANew Garden, PALower Pottsgrove, PASomerset, PAWest Bradford, PALogan, PAFernway, PAPlumstead, PAArdmore, PASaint Marys, PASpring Garden, PAAmity, PANew Kensington, PAHopewell, PAMontgomeryville, PANorth Union, PAKingston, PAWeigelstown, PAMeadville, PALower Moreland, PARichland, PACoatesville, PAFranconia, PAButler, PADunmore, PAColonial Park, PAElizabeth, PARobinson, PASharon, PANorth Strabane, PASouth Park Township, PASouth Park, PASalisbury, PAWashington, PAEast Norriton, PASilver Spring, PANether Providence, PASkippack, PAPottsville, PACaln, PAEphrata, PANorth Fayette, PAIndiana, PAHershey, PASouth Fayette, PAGreensburg, PAFranklin Park, PAGuilford, PABloomsburg, PASouth Middleton, PAForks, PAUpper Saucon, PAAntrim, PAFullerton, PALower Salford, PAHilltown, PACumru, PAUpper Southampton, PAWest Lampeter, PANewberry, PAPatton, PAUpper Gwynedd, PAHanover, PAWilkinsburg, PAWest Norriton, PANorth Whitehall, PAWillow Grove, PAWhite, PAHermitage, PAMiddle Smithfield, PAWest Hempfield, PAEast Lampeter, PALansdale, PAPlymouth, PAAston, PAFairview, PAGreene, PAUpper Chichester, PAPhoenixville, PAScott, PAChestnuthill, PAConcord, PAHarborcreek, PAHatfield, PAWhitemarsh, PAWindsor, PADoylestown, PATowamencin, PAFerguson, PAWarwick, PALower Allen, PAEast Goshen, PAUpper Allen, PALimerick, PAUwchlan, PAManchester, PAWest Whiteland, PAHampton, PAWhitpain, PAWest Manchester, PALower Southampton, PACarlisle, PASouth Whitehall, PAStroud, PAUpper Saint Clair, PAMcKeesport, PANewtown, PAManor, PAMuhlenberg, PAJohnstown, PABaldwin, PAWest Mifflin, PAWest Chester, PAKing of Prussia, PAPenn, PAMurrysville, PAUpper Macungie, PABuckingham, PAEast Pennsboro, PACoolbaugh, PAChambersburg, PAPalmer, PADover, PAPeters, PAUpper Providence, PAAllison Park, PAWest Goshen, PANew Castle, PAUnity, PAPottstown, PASwatara, PAWarrington, PAMarple, PAEast Hempfield, PAUpper Moreland, PASusquehanna, PAMoon, PASpringfield, PAHazleton, PADerry, PAMontgomery, PALower Providence, PAExeter, PAUpper Dublin, PALebanon, PAHorsham, PASpringettsbury, PAWhitehall, PAEaston, PASpring, PAPlum, PAMonroeville, PADrexel Hill, PAHampden, PACranberry, PAUpper Merion, PAMcCandless, PAShaler, PAWilliamsport, PATredyffrin, PANorth Huntingdon, PALower Macungie, PARidley, PARoss, PARadnor, PABethel Park, PALower Makefield, PAWarminster, PAMount Lebanon, PAChester, PAFalls, PANorristown, PACheltenham, PAManheim, PANorthampton, PAWilkes-Barre, PAState College, PAPenn Hills, PAHempfield, PAYork, PAAltoona, PAMiddletown, PALower Paxton, PAHaverford, PAHarrisburg, PALevittown, PAMillcreek, PABristol, PAAbington, PALower Merion, PALancaster, PABensalem, PABethlehem, PAScranton, PAUpper Darby, PAReading, PAErie, PAAllentown, PAPittsburgh, PAPhiladelphia, PA

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