Customer service agent jobs in Porterville, CA - 234 jobs
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Customer Service Representative - Porterville
Bank of The Sierra 4.0
Customer service agent job in Porterville, CA
The CustomerService Representative assists Bank customers on the phone with questions regarding their accounts and Bank products. They must be able to maintain confidentiality and be prepared to deal with upset customers in a professional manner. To remain in the CustomerService Center, the employee must satisfactorily complete or have completed Bank of the Sierra's Teller Training Program and the New Accounts Training Program.
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
Have a polite and engaging telephone decorum.
Process a minimum of 175 phone calls daily.
Maintain an acceptable knowledge level of Bank products and compliance issues.
Assist customers with questions regarding Bank products.
Be willing and able to learn all "back office" job functions in the CSC.
Be willing and able to cross-sell bank incentive products daily.
Assist customers with questions regarding their various accounts.
Manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meet commitments.
Maintains confidentiality; listens to others without interrupting; keeps emotions under control.
Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.
Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
Other duties may be assigned.
REQUIRED KNOWLEDGE SKILL AND ABILITY:
To perform the job successfully, an individual should demonstrate the following competencies:
Excellent customerservice skills, attentiveness, information retention, tact, and diplomacy in dealing with both customers and employees.
Mathematical skills.
Strong communication & organizational skills.
Detail-oriented, with a high degree of accuracy.
Competence with computers, telephone, 10-key calculator, other office machinery, Word, and Excel.
Ability to work in a fast-paced environment & under pressure as needed.
EDUCATION AND EXPERIENCE:
High school diploma or GED equivalent required.
Two (2) or more years of experience in bank operations, new accounts, or credit assistant/loan positions
WORK ENVIRONMENT:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets, and fax machines. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to stand, use hands to handle or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to walk and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
AT-WILL EMPLOYMENT NOTICE:
I understand that, if hired, my employment with Bank of the Sierra is at-will, meaning that either I or the bank may terminate the employment at any time, with or without cause or advance notice, so as long as the reason is lawful.
By submitting this application, you understand and agree to the at-will notice.
Bank of the Sierra is proud to be an equal opportunity workplace and is an affirmative action employer committed to equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$33k-38k yearly est. 2d ago
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Call Center Agent
Milan Institute 3.4
Customer service agent job in Visalia, CA
Job DescriptionDescription:
We are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with inquiries, resolve complaints, and provide excellent service. This role requires strong communication skills, problem-solving abilities, and the ability to work in a fast-paced environment.
Answer incoming calls and respond to customer inquiries professionally.
Make outbound calls to follow up with customers, confirm appointments, or provide updates.
Provide accurate information regarding products, services, and company policies.
Resolve customer complaints efficiently and escalate complex issues when necessary.
Maintain a high level of customer satisfaction through positive interactions.
Update customer records and document call details in the system.
Meet or exceed key performance metrics such as call handling time and customer satisfaction scores.
Follow company guidelines and standard operating procedures.
Requirements:
Associates Degree or equivalent required.
Previous experience in a call center or customerservice role preferred.
Excellent verbal and written communication skills.
Ability to handle a high volume of calls efficiently.
Strong problem-solving and active listening skills.
Familiarity with CRM software and basic computer proficiency.
Ability to work in shifts, including weekends and holidays if required.
Patience, empathy, and a customer-first attitude.
This is an exciting opportunity for the right candidate as we offer a competitive salary and room for growth.
If you're interested, Apply Now!
Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at ********************** to learn more about Milan Institute. You may visit the Milan Institute website at ********************** for information on campus crime statistics.
$29k-38k yearly est. 22d ago
Girl Engagement Specialist- Bakersfield
Girl Scouts of Central California South 3.6
Customer service agent job in Bakersfield, CA
The
Girl Engagement Specialist is responsible for creation and coordination of Girl Experience activities while utilizing the Girl Experience Leadership Experience and other GSUSA developed tools/curriculum. This role will create the activity, identify the appropriate vendor/facility for the activity, schedule the activity with Girl Experience Team, and create prescribed marketing materials for activity. The Girl Engagement Specialist is responsible for delivery the Girl Scout Leadership Experience through scheduled Girl Experience activities. This person will have responsibilities within the one of the four pillars; they will be the lead on activity development within that pillar.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Executive Support
• Ability to develop innovative, creative and community-based programming for all Girl Scouts in the GSCCS council in the STEM, Life Skills, Outdoor, or Entrepreneurship fields.
• Implementation of assigned Council Girl Scout events, activities and resources based on the Girl Scout Leadership Experience to meet the needs of girl and adult members.
• Follows the developed marketing strategies to ensure the increased participation of Girl Scout members and non-Girl Scout members in Council-sponsored events and activities.
• Works in tandem with all members of the Girl Experience team to facilitate department goals and assignments.
• Follows through on all required steps within a Girl Experience activity structure to ensure that activities and events are based on girls' interests and Council objectives and evaluations are performed on all program offerings.
• Provides professional, quality customerservice to members, volunteers, staff, and other community contacts.
• Assists with the implementation of girl and adult training throughout the Council.
• Performs other duties as assigned.
Requirements
SKILLS AND QUALIFICATIONS:
• Strong communication, organization and time management skills, as well as public speaking and program capabilities.
• Ability to plan, organize and prioritize work, while managing multiple deadlines in a continually changing work environment.
• Ability to use sound judgment, ability to work independently as necessary and/or work collaboratively in a team setting.
• Ability to adapt well to changing circumstances, direction and strategy.
• Ability to work a flexible schedule, including evenings and weekends, and a willingness to travel throughout the Council.
• Ability to work with individuals of diverse backgrounds and ages.
• Candidate must possess excellent written skills, computer skills including but not limited to Word, Excel, and PowerPoint.
• Candidate must be able to work with teams and foster team development which in turn will create a learning organization.
• Candidate must lead by example, understand his/her limitations and not be afraid to ask for guidance when needed.
• Candidate must understand the role of the volunteers and understand his/her role as a servant leader.
• Candidate must have excellent public speaking skills and must be willing to make presentations.
• Candidate must have the ability to stay focused on task while balancing other important tasks at the same time.
• Candidate must be able to maintain regular attendance.
CERTIFICATES, LICENSES, REGISTRATIONS:
• Valid California state driver's license.
• Meet Council requirements for driver insurability.
ADDITIONAL JOB REQUIREMENTS:
• Clearance of background check.
• Become a registered member of GSUSA and GSCCS.
• Access to reliable transportation.
SELECTIVE ABILITIES & PHYSICAL DEMANDS:
• The incumbent must be able to perform the following qualifications in order to be offered and/or maintain employment in this position.
• Physical ability to frequently stop, kneel, bend, crouch, and reach overhead.
• Use of light force to lift, carry, push, pull or move objects up to 20 pounds, frequent weekends and evenings/nights.
• This position requires the ability to remain stationary and to use computer monitor, keyboard and mouse for extended periods of time.
• Willingness and ability to work flexible schedule
• Frequent weekends and evenings
• Must be able to speak and communicate clearly, such as in public speaking engagements.
• Other demands, as determined by council.
Salary Description 20.19
$35k-49k yearly est. 60d+ ago
Call Center Customer Service Representative
Burrtec 4.2
Customer service agent job in Bakersfield, CA
Job Description
Burrtec Waste Industries, Inc. is a well-established refuse and recycling collection company serving over fifteen municipalities throughout Southern California and employing over 1400 full-time employees. Burrtec continues to grow through company acquisitions and successful bid proposals. Burrtec is a family-owned company that firmly believes the key element to our success is knowing how important each employee is in the organization. We have the following position:
CustomerService Representative
SALARY RANGE: $22.05/hour - $24.30/hour
Provides a variety of customerservice duties by interacting, servicing, and consulting with customers via telephone or face-to-face.
ESSENTIAL DUTIES
Assist customers by starting new accounts and canceling or changing service levels and answering basic service related questions
Effectively communicate the various commercial and industrial services available and the cost associated with the service
Start and/or discontinue service by effectively eliciting information from the customer. Performs data entry tasks to enter the information into the in-house system
Follow proper phone etiquette and procedures in accordance with Burrtec's guidelines
Utilize the in-house system on a consistent basis to enter information into the remarks field regarding service/account status
Provide resolution of customer complaints by dealing tactfully and effectively with their issues and provides options to resolve complaints
Assist walk in customers, processes / post payments and performs cash register functions
Generate work orders and submits them to operations for barrel exchanges, roll-off dump and returns, deliveries and extra pick ups
Resolve billing disputes and effectively interprets and explains account history
Process temporary service request by ensuring that accurate information has been obtained and conveyed to the customer regarding rental fees and overweight charges
Perform suppress billing functions
Handle return mail by gathering accurate customer information and resubmitting the bill
Process returning contracts by ensuring proper procedures have been followed and files and purges the contracts accordingly
Print invoices that have been generated
Process refund request according to procedures and brings them to a “0” balance
Experienced in debt collections with a focus on account follow-up and resolution of past-due balances
Skilled in contacting customers regarding delinquent accounts and negotiating payment arrangements
Ensures compliance with company policies and applicable regulations throughout the collections process
Audits credit balances
The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned; or the scope of the job may change as necessitated by business demands.
KNOWLEDGE, SKILLS, AND ABILITIES:
Strong customerservice orientation coupled with interpersonal skills which demonstrates a strong concern for satisfying the customer.
Good oral and written communication skills.
Good listening skills and ability to elicit information.
Ability to establish and maintain an effective, professional and calm working relationships with customers and co-workers.
Flexible and have ability to handle multiple tasks.
Detail oriented and have concern for quality.
Computer Skills and ability to operate a 10-Key are required.
Ability to learn and correctly interpret and apply policies and procedures.
Ability to calculate change and file alpha & numeric documents.
Demonstrates professionalism while maintaining positive and respectful customer relationships
Strong attention to detail and organizational skills to manage multiple accounts effectively
Maintains a positive attitude
TRAINING AND EXPERIENCE:
Previous customerservice experience, required
Previous call center experience, preferred
PHYSICAL:
Standing and/or sitting for prolonged periods of time - up to 8 hours or more per day
Manual dexterity and vision sufficient to operate a personal computer for long periods of time without experiencing abnormal hand, wrist or eye strain.
Hearing sufficient to understand conversations, both in person and on the telephone.
Ability to work on Microsoft Office (Excel and Word), 10-Key calculator, and FAX machine.
WORKING CONDITIONS:
Will work in an office environment and have daily contact with the public.
We offer competitive wages and an excellent benefits package, including 401k and 100% paid medical/dental/life insurance, and holidays/vacation/PSL.
$22.1-24.3 hourly 3d ago
Customer Experience Representative
American Kids Sports Center
Customer service agent job in Bakersfield, CA
We provide youth sports instruction to our community that builds confidence and develops safety skills in a student-centered environment. Every day is different, with opportunities to make lasting impressions on children and families. This is a diverse, inclusive, and supportive workplace.
Why Choose American Kids?
It's a fun, creative, family-friendly environment
Every day is different with new chances to make lasting impressions and build relationships
You get to be a part of making a difference in the lives of children and families
We're growing and opportunities for growth will continue to evolve.
As a Customer Experience Representative, you are responsible for providing a high level of customerservice to our families. You will work to build relationships with our families, providing personal attention while relaying account messages, giving tours, and answering various questions about the different activities we offer in our facilities. You can expect to be regularly communicating with families and fellow staff members so remaining calm and efficient during periods of high volume at the front desk is essential. You should be someone who is warm and welcoming while also being highly organized, dependable, and open to feedback. As a Customer Experience Representative, team member, you will report to the Director of Operations while also being supervised by Department Leaders of each individual department. As a Customer Experience Representative, you will provide support throughout the lobby as needed.
We have a fun and rewarding work environment with a great atmosphere for someone who loves families and being around people. We offer paid training. Starting wage is negotiable with prior experience. This is a full-time position that requires afternoon/evening and weekend shifts.
Responsibilities:
Friendly engagement of families by computer, phone, and in person.
Multitask to efficiently and professionally maintain accurate records and answer customer questions.
Be a team player who is consistently dependable and reliable.
Complete required training and be a continual learner.
Follow our systems with a focus on follow-through and details.
Smile and have fun!
Create special moments and memories for our customers by providing them an excellent service with every interaction.
Qualifications:
Caring and compassionate human
Able to maintain a professional, patient, and people-first attitude
Ability to solve problems by proactively finding solutions
Strong communication skills
CustomerService Experience
Great attitude and willingness to be coached
The ability to focus in a fast-paced and loud environment
The ability to commit to at least 1 year of employment, afternoons, evenings, and weekends required
Ability to multi-task
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Compensation: $18.00 - $22.00 per hour
Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.
$18-22 hourly Auto-Apply 60d+ ago
Customer Service Representative
Norma Group 4.2
Customer service agent job in Visalia, CA
As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great. CustomerService Representative
Visalia, Ca
Overview and Scope:
The CustomerService Representative (CSR) position at NDS is critical to the growth, success and strategic objectives of NDS. Provide excellent customerservice to maintain and enhance existing business and to obtain new business. This requires that the CSR take personal and complete responsibility for every order to ensure that the customer requirements are met from time of initial order receipt until the product is delivered and the customer is satisfied. Providing support to the sales regions to help insure objectives are met and opportunities become closed sales based on NDS objectives and initiatives.
Specific Job Responsibilities and Accountabilities:
* Sales and Growth
* Identify upsell and add-on product opportunities by asking probing questions to identify product need.
* Timely and accurate processing of customer orders; insuring that all job orders contain all components necessary for the customer to execute and complete the installation.
* Provide first line of technical support insuring customers have accurate product and application knowledge including providing any needed specification data.
* Coordinate, expedite and track critical orders through delivery with regular communication to the customer.
* Communication of product promotions to customers through outbound calls.
* Record complete and accurate information on job leads through inbound calls.
* Sales region main point of contact for general customerservice requests.
* Document important and crucial customer information into the Salesforce system for follow up and notification to sales team members.
* Other
* Support ISR and ISA in providing written job quotes as needed
* Support ISR and ISA in logging information in the Salesforce as needed
* Answer inbound calls in a timely and professional manner; meeting customers expectations.
* Regional point of contact for distributors and sales representatives
* Daily maintenance of filing and reports; purchase orders, open orders, backorders, suspense
* Support ISR with Salesforce input and other administrative activities related to closing of sales as needed
* Generate and processing of profoma invoices
* Other projects and assignments as designated by Supervisor
* Keep department manager informed of successes, key information and roadblocks.
Competencies and Skills Required:
* Demonstrate exceptional interpersonal communication and relationship building techniques.
* Have the ability to work in a diverse and dynamic team environment.
* Exhibit skills for multitasking, flexibility and quickly adapting and responding to the changing needs and priorities of all customers; internal and external.
* Demonstrated ability to perform data analysis, problem solve and make recommendations for resolution.
* Solid aptitude for learning new tools, processes and techniques.
* Exceptional verbal and written communication skills.
* Strong organization skills.
Minimum Qualifications
* Demonstration of the competencies and skills listed above.
* Two or more years of experience in a customerservice, sales or call center environment with increasing responsibility.
* NDS product and business knowledge or experience in a similar industry.
* Working knowledge of Syspro or similar ERP system.
* Intermediate or advanced experience with Microsoft programs (i.e. Word, Excel, and PowerPoint).
* Ability to effectively work cross functionally.
Desired Qualifications
* Bachelor Degree
* Irrigation or plumbing product design or installation knowledge
NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don't' hesitate - take action, apply today and join our team!
NDS, Inc.,
851 N Harvard,
Lindsay CA 93247
**********************
$31k-37k yearly est. 60d+ ago
Customer Service Rep
Personnel Solutions Unlimited
Customer service agent job in Visalia, CA
Act as the primary point of contact and liaison for Foundation, Key Medical Group and delegated health plan members and providers contacting the plan regarding general inquiries, concerns or requests for information ? Develop a general understanding of all member facing materials, communications and interactions and be prepared to respond appropriately to follow up calls ? Answer inbound calls and/or place outbound calls in a high call volume environment and work directly with members and providers to accurately and completely answer inquiries involving program services and benefits ? Follow established policies, procedures, guidelines and resources to respond to member and provider inquiries and resolve concerns in an accurate, timely, professional, and culturally competent manner ? Intake, handle and coordinate member grievances, appeals and claim issues, escalating to the customerservice lead or department manager, when necessary ? Educate members and providers on eligibility, medical and pharmacy benefits and how to access services in a manner that achieves excellent service standards and maintains high customer satisfaction ? Use listening skills and judgment to appropriately categorize and accurately document all contacts and follow-up actions regarding member and provider communications and activities in accordance with established guidelines, policies and procedures ? Appropriately handle member and provider requests through alternative channels such as e-mail, voicemail, fax, walk-in, etc.
in accordance with established procedures ? Triage member and provider requests or inquiries for other departments ? Attend and actively participate in daily, weekly, and monthly departmental meetings, in-services, training and coaching sessions ? Identify member/provider issues and trends and report relevant information to the customerservice lead or manager ? Perform other related duties as required or assigned.
Call Center experience a plus/Bilingual Spanish a plus.
$32k-41k yearly est. 45d ago
(8187) Visalia: Customer Service Rep
Domino's Franchise
Customer service agent job in Visalia, CA
No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time.
Come join the #1 Pizza Company in the world!
Job Description
As a CustomerService Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's.
What are some things a CSR does?!
Provide a fun, happy, and exciting environment for our customers while taking orders.
Uphold and represent a rock-solid brand image.
Get into the action and make the perfect product all the time.
Multitask in a competitive, fun, and fast-paced work environment.
ADVANCEMENT
Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customerservice representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee!
Qualifications
Must be 16 years or older. To enter into management you must be 18 years or older.
Additional Information
California Pay Disclosure: The rate of pay is the applicable minimum wage rate with potential $0.25 to $1.50 per hour depending upon experience and longevity with the employer.
All your information will be kept confidential according to EEO guidelines.
$32k-41k yearly est. 4d ago
Customer Service Representative
American Dynamic Systems 4.1
Customer service agent job in Bakersfield, CA
Job Description
We are seeking a friendly, detail-oriented, and customer-focused CustomerService Representative to join our team. In this role, you will be the first point of contact for our customers, responsible for providing exceptional service and support.
Key Responsibilities:
- Respond promptly and professionally to customer
- Resolve customer complaints and issues with empathy and efficiency
- Provide accurate product information and assist with orders, return
-Respond promptly and professionally to customers inquiries via in person
Qualifications:
- Previous experience in a customerservice or support role proffered
- Excellent communication skills-both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to multitask and work in a fast-paced environment
- A positive, patient, and professional attitude
What We Offer:
- Opportunities for growth and advancement
- Supportive and collaborative team culture
- Onboarding orientation and continuous learning opportunities
$32k-42k yearly est. 23d ago
Customer Service Representative- Bakersfield 1.2
Universal Healthcare MSO
Customer service agent job in Bakersfield, CA
Employment Details:
Classification: Full-Time
is non-exempt and will be paid on an hourly basis.
Schedule: Monday-Friday 8am-5pm
Benefits:
· Medical
· Dental
· Vision
· Paid Time Off (PTO)
· Floating Holiday
· Simple IRA Plan with a 3% Employer Contribution
· Employer Paid Life Insurance
· Employee Assistance Program
Compensation: The initial pay range for this position upon commencement of employment is projected to fall between $20.00 and $24.99. However, the offered base pay may be subject to adjustments based on various individualized factors, such as the candidate's relevant knowledge, skills, and experience. We believe that exceptional talent deserves exceptional rewards. As a committed and forward-thinking organization, we offer competitive compensation packages designed to attract and retain top candidates like you.
Position Summary:
The CustomerService Representative is tasked with handling incoming calls from various stakeholders, including health plan members, employers, providers, and health plans, regarding inquiries related to benefits, authorizations, claim resolution, and eligibility. They are responsible for assessing the purpose of each call and delivering accurate and relevant information to callers,
even when dealing with complex inquiries.
Requirements
Job Duties and Responsibilities:
• Handle telephone inquiries from members, employers, providers, and health plan coordinators with professionalism and efficiency.
• Exhibit a courteous, professional, and helpful demeanor to all callers, ensuring a positive customer experience.
• Maintain composure and professionalism when addressing difficult or upset callers, employing de-escalation techniques as needed.
• Promptly address caller needs by providing accurate information or efficiently transferring the call to the appropriate party or department.
• Adhere to call center standards, including answering calls within established timeframes, managing the number of rings, minimizing on-hold time, and reducing call abandonment rates.
• Consistently provide accurate, detailed, and thorough information to callers, ensuring understanding and resolution.
• Utilize available tools, resources, and systems to research and resolve moderately complex issues effectively.
• Escalate complex or significant issues to the supervisor or appropriate department, ensuring timely resolution and communication of potential impacts on other areas.
• Maintain accurate records of interactions and resolutions in the designated system to ensure seamless follow-up and reporting.
• Stay informed of organizational updates, policies, and changes that may affect call
handling or customer interactions.
• Demonstrate a commitment to continuous improvement by participating in training sessions, quality monitoring feedback, and team initiatives.
• Perform any other duties as assigned.
Qualifications:
• High school diploma or GED required.
• Proficiency in principles and processes for delivering excellent customerservice.
• Familiarity with medical insurance, basic medical terminology, and experience in a managed care environment preferred.
• Strong organizational skills with the ability to manage multiple priorities and projects effectively.
• Competence in using various general Office equipment such as desktop computers, copy machines, scanners, facsimile machines, and telephone equipment safely and accurately.
• Typing speed of 45 words per minute or higher.
• Bilingual proficiency in English and Spanish preferred.
$32k-41k yearly est. 12d ago
Customer Service Representative
Knight's Site Services
Customer service agent job in Bakersfield, CA
Full-time Description
Under the general supervision of the Sales and Marketing Supervisor, the CustomerService Representatives are responsible for overseeing and effectively assisting new and existing customers with orders and addressing concerns relating to accounts.
Shift/Hours:
Monday - Thursday; 8:00 AM - 5:00 PM; Friday 7:00 AM - 4:00 PM.
Hours may vary based on departmental requirements.
Duties and Responsibilities:
Answer incoming calls and emails to assist customers by handling inquiries including services, delivery, pick up, relocation and repair of equipment, installation/pick up for fence.
Coordinate with other members of the team to ensure proper coverage for lunch and break periods.
Input and validate all work orders and service tickets for accurate information.
Work closely with all other departments to ensure customer needs are met.
Send quotes to customers and help the sales team with overflow quotes and/or order entry when necessary.
Coordinate with billing team on payments to specific accounts via check, ACH, or other means.
Follow-up quotes to ensure delivery of materials in a timely manner.
Prioritize daily tasks and complete all order entries by specified deadlines.
Communicate regularly with Supervisor on accounts, quotes or items that require additional attention.
Act as a liaison between customers, sales, field operations, and office personnel to resolve complaints.
Requirements
Qualifications:
High School diploma/GED or equivalent experience.
Strong communication skills.
Detail oriented.
Reliability and trustworthiness.
Able to handle large tasks and prioritize the importance of each project.
Ability to handle high volume of phone calls.
Team Player.
Focus on quality customerservice.
Knowledge of Microsoft products (Excel, Word, and others).
Ability to multi-task and keep a positive attitude in a fast-paced environment.
Prior experience with Tower/AMCS highly recommended but not required.
Skills:
Language skills:
Ability to e?ectively communicate information in one-on-one conversation to customers, and other employees of the organization.
Mathematical skills:
Ability to perform simple arithmetic (add, subtract, multiply, and divide).
Reasoning ability:
Ability to de?ne problems, collect data, establish facts, and draw valid conclusions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Salary Description 21.00 - 25.00
$32k-41k yearly est. 22d ago
CSR Route Driver - Sparkle
Richard K Newman & Associates
Customer service agent job in Bakersfield, CA
Sparkle Uniform & Linen Service is looking for a full-time Service Department Utility to join our close-knit team. We are a 4th generation, family owned and operated company with a great reputation in our local market. The successful Service Department Utility will assist the Service Department Managers with tasks such as route delivery assistance, delivery of “specials”, inventory and counting projects, new account installations, account service and maintenance, loading and unloading of vehicles, relocation of vehicles and any other task deemed service or sales related as directed by the Service Department Managers. The Service Department Utility is responsible for providing exceptional service to an established customer base through the pick-up and delivery of uniforms, mats, towels, etc. The Service Department Utility will consistently maintain and represent a professional image of Sparkle Uniform & Linen Service through excellent customerservice to our customers. Support the Service Department Management in a wide range of duties and maintain a great attendance record. It is imperative this candidate have a focus of efficiency, be on time and present each day. The duties and work will vary greatly during the day and the ideal employee will be flexible and willing to handle multiple tasks throughout the day.
To the right Service Department Utility Candidate, we offer:
Starting Compensation of $18.00 per hour on a full-time basis
Health, Vision, and Dental insurance
401k with matching employer contributions
Company provided uniforms
Technical training
Qualifications for a Service Department Utility include:
Must be at least 21 years of age.
Experience working in a fast paced, customerservice focused environment.
Must have a valid CA drivers license and clean driving record.
Ability to handle multiple projects in an efficient and independent way.
Ability to complete all necessary paperwork each day, completely and legibly.
Ability to use a handheld electronic device to update and store customer information in the field.
Always maintain a professional image and appearance.
Great communication skills and ability to maintain a good relationship with all customers.
Ability to educate customers on all services offered by Sparkle Uniform & Linen Service.
Ability to follow established safety procedures in accordance with company policy.
Previous industry experience preferred, but not required.
Must be able to lift/move up to 75lbs. on an occasional basis.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
No direct calls or emails please. Only those who fill out the confidential application below will be considered
View all jobs at this company
$18 hourly 10d ago
Winner's Circle - Customer Service
Daveandbusters
Customer service agent job in Bakersfield, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $17.5 per hour
Salary Range:
16.9
-
18.4
We are an equal opportunity employer and participate in E-Verify in states where required.
$16-17.5 hourly Auto-Apply 16d ago
Care Coordinator-ECM - Delano CHC
Clinica Sierra Vista 4.0
Customer service agent job in Delano, CA
Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient.
As we grow our team, we are looking for individuals who believe the patient is always #1.
Why work for us?
* Competitive pay which matches your abilities and experience
* Health coverage for you and your family
* Generous number of vacation days per year
* A robust wellness plan and health club discounts
* Continuing education assistance to grow and further your talents
* 403(B) plan with company matching
Intrigued? We'd love to hear from you! Please review the job details below and then click "apply."
We're looking for someone to join our team as a Care Coordinator-ECM who:
The Care Coordinator will report to the Practice Manager. Care Coordination allows primary care physicians to use dedicated time to direct proactive care for their patients, uses staff support to conduct outreach, and leverages new panel-based information technology tools.
Essential Functions:
* Meet with all new patients, explaining PCP's, Patient Portal and all aspects to accessing care.
* Assign patients to provider panels ensuring balance.
* Receives monthly panel report and reviews PCP assignments.
* Determines continuity percentages for each provider - assure that majority of visits with PCP
* Resolves unassigned patients by reviewing appointment history (and possibly the clinical record) to determine appropriate assignment.
* Collaborates with appropriate site.
* communication with outside provider to ensure continuity.
* Proactively engage priority patients to promote availability of expanded access clinic and reduce unnecessary Emergency Room utilization.
* Run, manage and analyze standard CSV reports.
* Oversee and analyze data from assigned panels in regard to CSV-priority conditions. This includes the running of reports within the CSV computer structure, Excel etc.
* Responsible for clinic-wide compliance with CSV, PCMH, CMS, Meaningful Use and California Department of Public Health (CDPH) requirements.
* Clinic-wide required to meet or show consistent improvement on CSV clinical quality goals.
You'll be successful with the following qualifications:
* Education: Medical Assistant certification or program completion preferred.
* Computer proficiency: Excel, Word, Outlook, PDF, Electronic Health Records, etc.
* Bilingual (Spanish-English) preferred.
* Maintain excellent internal and external customerservice at all times.
* Maintain the highest degree of confidentiality possible when performing the functions of this department.
* Possess the tact necessary to deal effectively with patients, providers, and employees, while maintaining confidentiality.
* Must be able to work independently, handling high volume and multiple tasks.
* Must be reliable with attendance.
* Must be highly organized and detail oriented.
* Possess knowledge of modern office equipment, systems and procedures.
* Ability to multi-task and work efficiently in a potentially stressful environment.
* Ability to apply common sense understanding when carrying out detailed written or oral instructions.
* Must have excellent verbal and written communication skills.
* Ability to effectively present information and respond to questions from internal and external customers.
* Must have a pleasant, professional attitude toward patients, providers, co-workers and superiors.
* Teamwork skills a must.
* Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval.
Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us.
Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!
$35k-41k yearly est. 13d ago
Insurance Specialist, CSR Dinuba CA
Neri Insurance Agency
Customer service agent job in Dinuba, CA
Fiesta Auto Insurance has proudly served The Central Valley for over 20 years with Insurance and Tax preparations! We also offer DMV services! We are in search of a qualified professional to join our fast-growing team! At Fiesta Auto Insurance, no previous experience is required. We provide training for all new hires and provided all the necessary tools to help you acquire your license within your first 90 days.
Summary of Position:
The customerservice sales representative is responsible for establishing customer relationships and following up with customers. Other responsibilities may include developing leads, scheduling appointments, fulfilling customer needs, and finding affordable rates!
You will be required to have your license within the 90 day probation period mark
Fiesta Auto Insurance & Tax Services will provide training for Insurance, DMV & Taxes.
Responsibilities:
Create an outstanding customer experience in the office or via telephone.
Communicate effectively to identify the best product or service to match the needs of the customer
Meet and exceed monthly sales goals
Compensation:
Competitive Hourly Pay
Commission paid on Tax preparations
Vacation Pay
Sick Pay
Bonus Pay on Sales Goals
Health, Vision & Dental Coverage offered
Pay period: Weekly
$400 sign on bonus on your 90 day mark!
*You will receive $400 bonus at your 90 day mark, if licensed.
Qualifications
Must be fluent in English and Spanish
High school diploma or equivalent
Basic computer skills
Previous retail sales and customerservice experience is a plus, but not required.
Excellent communication and effective problem-solving skills
Strong organizational and time management skills
Professional, energetic, and positive attitude
Availability of flexible scheduling to include days, evenings, and weekends
Must be willing to work weekends and holidays.
Reliable Transportation
Must be willing to get Personal Lines Insurance License (We will pay you to study and help you obtain your license number)
Office Hours:
Monday - Friday 9:00 AM - 6 PM
Saturdays 9AM- 5 PM
Sundays - CLOSED
Open availability to work a 40+ hr work week.
$32k-41k yearly est. 12d ago
Call Center Customer Service Representative
Burrtec 4.2
Customer service agent job in Bakersfield, CA
Burrtec Waste Industries, Inc. is a well-established refuse and recycling collection company serving over fifteen municipalities throughout Southern California and employing over 1400 full-time employees. Burrtec continues to grow through company acquisitions and successful bid proposals. Burrtec is a family-owned company that firmly believes the key element to our success is knowing how important each employee is in the organization. We have the following position:
CustomerService Representative
SALARY RANGE: $22.05/hour - $24.30/hour
Provides a variety of customerservice duties by interacting, servicing, and consulting with customers via telephone or face-to-face.
ESSENTIAL DUTIES
Assist customers by starting new accounts and canceling or changing service levels and answering basic service related questions
Effectively communicate the various commercial and industrial services available and the cost associated with the service
Start and/or discontinue service by effectively eliciting information from the customer. Performs data entry tasks to enter the information into the in-house system
Follow proper phone etiquette and procedures in accordance with Burrtec's guidelines
Utilize the in-house system on a consistent basis to enter information into the remarks field regarding service/account status
Provide resolution of customer complaints by dealing tactfully and effectively with their issues and provides options to resolve complaints
Assist walk in customers, processes / post payments and performs cash register functions
Generate work orders and submits them to operations for barrel exchanges, roll-off dump and returns, deliveries and extra pick ups
Resolve billing disputes and effectively interprets and explains account history
Process temporary service request by ensuring that accurate information has been obtained and conveyed to the customer regarding rental fees and overweight charges
Perform suppress billing functions
Handle return mail by gathering accurate customer information and resubmitting the bill
Process returning contracts by ensuring proper procedures have been followed and files and purges the contracts accordingly
Print invoices that have been generated
Process refund request according to procedures and brings them to a “0” balance
Experienced in debt collections with a focus on account follow-up and resolution of past-due balances
Skilled in contacting customers regarding delinquent accounts and negotiating payment arrangements
Ensures compliance with company policies and applicable regulations throughout the collections process
Audits credit balances
The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned; or the scope of the job may change as necessitated by business demands.
KNOWLEDGE, SKILLS, AND ABILITIES:
Strong customerservice orientation coupled with interpersonal skills which demonstrates a strong concern for satisfying the customer.
Good oral and written communication skills.
Good listening skills and ability to elicit information.
Ability to establish and maintain an effective, professional and calm working relationships with customers and co-workers.
Flexible and have ability to handle multiple tasks.
Detail oriented and have concern for quality.
Computer Skills and ability to operate a 10-Key are required.
Ability to learn and correctly interpret and apply policies and procedures.
Ability to calculate change and file alpha & numeric documents.
Demonstrates professionalism while maintaining positive and respectful customer relationships
Strong attention to detail and organizational skills to manage multiple accounts effectively
Maintains a positive attitude
TRAINING AND EXPERIENCE:
Previous customerservice experience, required
Previous call center experience, preferred
PHYSICAL:
Standing and/or sitting for prolonged periods of time - up to 8 hours or more per day
Manual dexterity and vision sufficient to operate a personal computer for long periods of time without experiencing abnormal hand, wrist or eye strain.
Hearing sufficient to understand conversations, both in person and on the telephone.
Ability to work on Microsoft Office (Excel and Word), 10-Key calculator, and FAX machine.
WORKING CONDITIONS:
Will work in an office environment and have daily contact with the public.
We offer competitive wages and an excellent benefits package, including 401k and 100% paid medical/dental/life insurance, and holidays/vacation/PSL.
$22.1-24.3 hourly Auto-Apply 2d ago
Customer Service Representative
Norma Group 4.2
Customer service agent job in Visalia, CA
As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great.
CustomerService Representative
Visalia, Ca
Overview and Scope:
The CustomerService Representative (CSR) position at NDS is critical to the growth, success and strategic objectives of NDS. Provide excellent customerservice to maintain and enhance existing business and to obtain new business. This requires that the CSR take personal and complete responsibility for every order to ensure that the customer requirements are met from time of initial order receipt until the product is delivered and the customer is satisfied. Providing support to the sales regions to help insure objectives are met and opportunities become closed sales based on NDS objectives and initiatives.
Specific Job Responsibilities and Accountabilities:
Sales and Growth
Identify upsell and add-on product opportunities by asking probing questions to identify product need.
Timely and accurate processing of customer orders; insuring that all job orders contain all components necessary for the customer to execute and complete the installation.
Provide first line of technical support insuring customers have accurate product and application knowledge including providing any needed specification data.
Coordinate, expedite and track critical orders through delivery with regular communication to the customer.
Communication of product promotions to customers through outbound calls.
Record complete and accurate information on job leads through inbound calls.
Sales region main point of contact for general customerservice requests.
Document important and crucial customer information into the Salesforce system for follow up and notification to sales team members.
Other
Support ISR and ISA in providing written job quotes as needed
Support ISR and ISA in logging information in the Salesforce as needed
Answer inbound calls in a timely and professional manner; meeting customers expectations.
Regional point of contact for distributors and sales representatives
Daily maintenance of filing and reports; purchase orders, open orders, backorders, suspense
Support ISR with Salesforce input and other administrative activities related to closing of sales as needed
Generate and processing of profoma invoices
Other projects and assignments as designated by Supervisor
Keep department manager informed of successes, key information and roadblocks.
Competencies and Skills Required:
Demonstrate exceptional interpersonal communication and relationship building techniques.
Have the ability to work in a diverse and dynamic team environment.
Exhibit skills for multitasking, flexibility and quickly adapting and responding to the changing needs and priorities of all customers; internal and external.
Demonstrated ability to perform data analysis, problem solve and make recommendations for resolution.
Solid aptitude for learning new tools, processes and techniques.
Exceptional verbal and written communication skills.
Strong organization skills.
Minimum Qualifications
Demonstration of the competencies and skills listed above.
Two or more years of experience in a customerservice, sales or call center environment with increasing responsibility.
NDS product and business knowledge or experience in a similar industry.
Working knowledge of Syspro or similar ERP system.
Intermediate or advanced experience with Microsoft programs (i.e. Word, Excel, and PowerPoint).
Ability to effectively work cross functionally.
Desired Qualifications
Bachelor Degree
Irrigation or plumbing product design or installation knowledge
NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don't' hesitate - take action, apply today and join our team!
NDS, Inc.,
851 N Harvard,
Lindsay CA 93247
**********************
$31k-37k yearly est. 60d+ ago
Captain - Customer Service
Daveandbusters
Customer service agent job in Bakersfield, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
Checks for restocking of necessary supplies. Brings all areas up to standard.
Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
Assists with the set up and break down of special events functions as directed by management.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Assists and directs Guests to Kiosk areas and answer questions as needed.
Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $17 per hour
Salary Range:
16.9
-
18.4
We are an equal opportunity employer and participate in E-Verify in states where required.
$16-17 hourly Auto-Apply 16d ago
(7759) Hanford: Customer Service Rep
Domino's Franchise
Customer service agent job in Hanford, CA
No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time.
Come join the #1 Pizza Company in the world!
Job Description
As a CustomerService Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's.
What are some things a CSR does?!
Provide a fun, happy, and exciting environment for our customers while taking orders.
Uphold and represent a rock-solid brand image.
Get into the action and make the perfect product all the time.
Multitask in a competitive, fun, and fast-paced work environment.
ADVANCEMENT
Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customerservice representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee!
Qualifications
Must be 16 years or older. To enter into management you must be 18 years or older.
Additional Information
California Pay Disclosure: The rate of pay is the applicable minimum wage rate with potential $0.25 to $1.50 per hour depending upon experience and longevity with the employer.
All your information will be kept confidential according to EEO guidelines.
$32k-41k yearly est. 6d ago
Customer Service Rep(07765) - 424 E. Tulare Ave.
Domino's Franchise
Customer service agent job in Tulare, CA
Job Description
Searching for qualified customerservice reps with personality and people skills. Someone who is pleasant on the phone, preferably bilingual, can upsell products and works quickly and efficiently.
Must by 16 years of age or older.
Operate all equipment
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders in Spanish and English.
Take inventory and complete associated paperwork.
Clean equipment and facility daily.
Training
Communication and computer skills.
Must be able to make correct monetary change.
Ability to add, subtract, multiply and divide accurately and quickly.
Verbal, writing and telephone skills to take and process orders.
How much does a customer service agent earn in Porterville, CA?
The average customer service agent in Porterville, CA earns between $25,000 and $41,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.
Average customer service agent salary in Porterville, CA