Customer service agent jobs in Reading, PA

Job Description Solano Insurance Group in Allentown, PA is looking for two Customer Service Specialists to join our newest 3rd location in Bethlehem. We are located on 1146 Hamilton St Ste 1 Allentown. (Main Office). Our ideal candidate is self-driven, motivated, engaged and willing to grow and make a career in the Insurance Industry. This role requires strong customer service and communication skills Responsibilities Client support: Answer questions about coverage, claims, and billing, and assist with policy documents. Sales support: Identify opportunities for cross-selling or up-selling products to existing customers. Administrative tasks: Record customer interactions, process payments, and maintain client records. Policy management: Process policy adjustments, renewals, and cancellations. Update client information accurately. Key duties include providing quotes, processing payments, ensuring policy information is accurate, and building client relationships through strong communication Complaint resolution: Address customer complaints, find solutions, and follow up to ensure a satisfactory resolution. New business support: Assist potential clients by providing quotes and gathering necessary information to set up new policies. Qualifications Friendly attitude even when dealing with disgruntled clients Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers and team players Detail-oriented and organized. Ability to manage multiple tasks accurately and efficiently in a fast-paced environment. Proficiency with computers and relevant software (e.g., MS Office). Prior customer service or insurance experience is often preferred. Bilingual In Spanish We are looking forward to receiving your application. Thank you. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance. To learn more about UGI's workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page. Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services! Job Summary Provide day to day administrative support for UGI Utilities Inc. Universal Service Programs: CAP, LIURP, Operation Share, and CARES (includes LIHEAP). The Customer Outreach Representative is responsible to complete the appropriate tasks on the Customer Outreach System (COS). The representatives complete account analysis to assure program eligibility and compliance with PUC regulation and UGI policy. Additionally, the representative will collaborate with UGI's Partner Community Based Organizations, including for-profit contractors for LIURP, for program administration. This includes providing training and daily support to the assigned caseworkers/contractors. The Customer Outreach Representative will have daily contact with customers, other UGI departments, industry professionals, and community-based organizations. Duties and Responsibilities * Update and process various tasks relating to the administration of the Universal Service Programs (CAP, LIURP, Operation Share, and CARES including LIHEAP). Track program expenses. * Interact with Community Based Organization Caseworkers and DPW/LIHEAP Caseworkers providing training and support to enable UGI customers to receive the appropriate program benefits. Review the COS information and program applications to confirm accuracy and completeness. Confirm compliance with PUC regulation and UGI policy. * Evaluate customer income, usage, billing and payment information for eligibility into programs * Represent UGI at agency training and community events throughout UGI's service territory. * Develop and deliver presentations for internal and external groups on UGI's Universal Service Programs. Knowledge, Skills and Abilities * Understanding of Pennsylvania Public Utility Commission (PUC) regulations governing Universal Service Programs. * Basic understanding of Chapter 56 and Chapter 14 regulations. * Decent oral and written communication skills; knowledge of Spanish (reading / writing) preferred but not required. * Organizational skills and ability to prioritize workload. * Working knowledge of purchasing, billing, credit and collection procedures and policies. * Knowledge of MS office tools like Power Point, Excel, Word. Education and Experience * High School Diploma or GED * Minimum 1 year of customer service experience and/or experience administering low income programs (external or internal) UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we're pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand. Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers. JOB TITLE: LNS Airport Cross Utilized Agent DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt POSITION SUMMARY: The Airport Cross-Utilized Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. It is also responsible for all ramp duties in our smaller stations. KEY RESPONSIBILITIES Ensuring FAA, Airline, and airport regulations are followed Enforcing safety/security measures and protecting sensitive zones Creating and modifying reservations Checking in passengers; safely loading and unloading passengers Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity, and weight Reviewing baggage tags for accuracy Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements Making announcements over a public address system Processing credit card payments Directing aircraft parking and dispatch on the ramp After training, towing aircraft to proper parking positions on the ramp Maintaining work area and mechanical equipment in proper order JOBS THIS POSITION DIRECTLY SUPERVISES: This position does not directly supervise others Requirements Knowledge, Skills & Abilities: Excellent written and verbal communication skills Able to read, write and speak English effectively Able to maintain eye contact when speaking with customers Professional in appearance and manner Ability to learn, understand and communicate the terms of the company's Contract of Carriage Courteous in all interactions Able to interact effectively with passengers, co-workers, and management Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations Ability to diffuse stressful situations Detail-oriented and self-motivated Qualifications Education: High school diploma or equivalent Miscellaneous Requirements: Valid driver's license and reliable transportation Computer skills - ability to learn reservation and phone systems, proficient with a PC Basic math abilities Ability to work within a 24/7 operation including holidays Ability to pass a 10-year background check and pre-employment drug screen At least 21 years of age Authorized to work in the U.S. per the Immigration Act of 1986 Work Experience: Prefer at least 1 year of prior customer service experience Mental Requirements: Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables. Physical requirements: Must be able to lift a 70-pound suitcase from the floor to 18 inches and carry a 70-pound suitcase in front of you with both hands for a distance of up to 25 feet Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting, and sustaining those positions for extended amounts of time Must be able to stand for extended periods of time Must be able to work in all weather conditions and in confined spaces Must have sufficient vision and the ability to safely perform the essential functions of the position. Must be able to meet all physical requirements related to aircraft weight limitations before and during employment. Activity Approximate % of Time Sitting: 5 Standing: 70 Walking: 25 100% Machines and Equipment Used: Machines, Equipment, Tools Approximate % of Time Varied: 100% Degree of Hand-Eye Coordination Required: Computer: Varies Phone: Varies Photocopier, fax machine: Varies Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5% Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status, race, color, religion, sex, sexual orientation, gender identity, or national origin - and will not be discriminated against on the basis of gender, race, or disability.

Job Description At Clerri, we're a team of builders, believers, and bold thinkers driven by one mission: to remove the barriers between patients and providers through memberships that improve access to care and help practices thrive. Simply put, we bring care closer . Backed by a smart platform and a thoughtful team, we deliver the most trusted solution in the market. As an Enterprise Customer Success Representative (CSR), you are the front-line expert responsible for maximizing platform utilization across new and existing client locations within our Strategic DSO portfolio. Your primary mission is to convert non-selling (dormant) locations to active selling status and ensure newly onboarded locations achieve rapid and sustainable adoption. You will achieve this through specialized training, direct engagement with location managers, problem-solving, and driving core product usage. This position will report directly to the Manager of Enterprise Customer Success. This non-exempt role pays $31.00/hour, and with our variable commission program, offers a total earnings opportunity of up to $78,000 annually - with additional potential through overtime eligibility and participation in our company equity program. The Day-to-Day You'll be singularly focused on driving engagement and activation metrics across a high volume of Enterprise locations. This includes (but is not limited to): Proactively manage a queue of non-selling (dormant) Enterprise locations, identifying barriers to adoption (technical, training, or operational), and executing specialized engagement plans to convert them to active selling status. Manage the post-launch phase for newly onboarded DSO locations, ensuring site managers and staff are fully trained and integrated with our platform to guarantee rapid and complete adoption. Act as the primary subject matter expert, delivering virtual or in-person training sessions (individual and group) focused on driving core usage, maximizing system configuration, and accelerating time-to-value (TTV). Monitor location-level usage data (e.g., login frequency, feature utilization, initial sales) to proactively identify locations at risk of going dormant and intervene with targeted support. To Be SuccessfulDo these things sound like you? Yes? Good - you're well on your way to being a successful Enterprise Customer Success Representative with us! You are driven by measurable outcomes (e.g., activation rates, training completion volume). 1+ years of experience in a customer-facing role focused on product adoption, technical support, training, or customer onboarding for a software product. Demonstrated expertise in delivering product training to small or large groups, both virtually and in-person. Exceptional problem-solving skills and the ability to triage operational and technical issues effectively. Experience or familiarity with the Dental Field or working with operational staff within multi-site organizations like DSOs is highly preferred. You possess excellent communication skills and an empathetic approach to training users with varying levels of technical proficiency. You have strong multitasking and organizational abilities to manage a high volume of location-level engagements. You are self-motivated, detail-oriented, and collaborative. You are legally authorized to work permanently in the US without employer sponsorship. And you have a bachelor's degree in anything. We mean it! Business, History, Cooking ( actually, that could be incredibly useful ) … anything. To Thrive We're an entrepreneurial, creative, and passionate group - and if these things sound like you, you won't just fit in. You'll thrive with us. You are a self-starter who thrives on the challenge of getting difficult users/locations to adopt new systems. Experience in the dental industry, specifically understanding practice workflows and staff responsibilities (Office Managers, Hygienists, etc.). Familiarity with using Salesforce or similar CRM platforms to track user activity, training sessions, and activation milestones. You take ownership of complex issues and see them through to a final resolution. No stranger to playing hard and working harder while treating others with respect and dignity. Our Advantage If you're asking yourself "what are the perks of working with us?" Don't worry. We've got you covered. We've been named to the Inc. 5000 list three years in a row - we're growing fast and just getting started You'll get some skin in the game with employee equity. Innovation is in our DNA - we're building solutions that matter today and shape the future for providers and patients. We stand behind and celebrate our core values. We're not just building a product. We're transforming how care is accessed and sustained, starting with dental. We put our customers at the center of everything we do-every process, product, and decision is driven by what best serves them. Honest, two-way communication is how we operate. Every voice matters, and great ideas can come from anywhere. We celebrate individuality and diversity - when you bring your authentic self to work, we all do better. You'll experience a culture filled with opportunities to connect in-person and virtually. And we've got you covered in all the most important benefits: health, 401k match, wellness, disability, employee discounts, flexible PTO and compassionate leave, and more! Our Commitment to You Be yourself. Always. We want you to apply even if you do not meet every requirement. We are committed to building an inclusive, varied culture that welcomes, promotes, supports, and celebrates the diverse backgrounds of our employees. It is what drives innovation, ignites creativity, and ultimately gives us a competitive advantage. We want you to be you - because how boring would life be if we were all the same? About Us Clerri is the leading Care Membership Platform for dental practices, helping them grow by filling schedules with loyal, cash-paying patients. Our smart, compliant, and automated platform empowers practices to reduce their reliance on insurance, build recurring revenue, and improve access to care for all. Trusted by 20,000+ dentists nationwide, Clerri brings patients closer and helps practices thrive.

The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status. Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Greets customers promptly and provides friendly competent customer service. Coordinates the service center's scheduling and workflow. Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs. Answers customer questions about service outcomes and consults with the Technicians as needed. Understands marketing and sales strategies to finalize all transactions. Consults with Technicians about needed repairs and communicates those needs with the customer. Comprehends the industry needs by increasing knowledge of products and services. Understands the customer's need and be able to communicate those needs to the Technicians and vice versa. Responsible for keeping all customer facing items cleaned, stocked, and up to date. Responsible for receiving merchandise, stocking, and updating pricing for all showroom products. Maintains a complete understanding of the Boss Shop Warranty process. Assigns work to all technicians within the guidelines of the company. Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred. Minimum Qualifications: Valid Driver's license and insurable to drive. Able to maintain working knowledge of parts inventory. Able to complete the Service Advisor New Team Member Training within the first 90 days of employment. Able to work on the computer system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Summary Interacts with patients and hospital departments in a thorough and professional manner utilizing excellent verbal and written communication skills. Acts as patient ambassador between clinical and operational areas to address patient inquiries related to financial matters while representing LVHN in a positive manner. Responsible for a comprehensive knowledge of the entire revenue cycle as it relates to hospital and physician billing/collection services, registration, coding and financial counseling. Job Duties Utilizes a working knowledge of charging, coding and insurance requirements related to hospital and physician claims to assist patients with their inquiries. Proficient with multiple payment systems to effectively collect and apply hospital, physician and non-patient cash. Apply emotional intelligence with an empathetic approach toward crucial conversations with patient about their outstanding balances. Requires the ability to recognize patters of patient concerns/complaints in an effort to defuse and deescalate patient anxiety through comprehensive explanations and/or escalating to the appropriate member of the management team. Resolves patient's balances by offering options to address outstanding balances such as establishing a payment plan, application for Financial Assistance, update missing or incomplete information on their hospital/physician account so that the insurance claim can be resubmitted. Comprehensive knowledge of entire revenue cycle with a concentration in registration related functions to ensure maximum financial recoveries through accurate billing and collections. Conducts preliminary screening of patient's eligibility for financial assistance; provides the necessary documentation to complete the Financial Assistance Application process. Engages Financial Counselors and/or social workers when appropriate based upon information gathered from patient. Responsible for comprehensive knowledge of multiple legacy systems to review and address a plethora of patient questions and/or concerns. Review, process and interprets correspondence from a multitude of media, determine the appropriate course of action including but not limited to scanning, routing to clinical or operational areas within LVHN. Maintains Industry Standard Customer Call Center best practices through KPI's including, but not limited to, talk time, call quality and abandonment rate. Minimum Qualifications High School Diploma/GED 3 years customer service or related experience in a call center environment or 2 years previous customer service, billing, and/or collections experience or 2 years healthcare experience. Ability to exchange factual information on patient billing and/or relay caller's needs to appropriate personnel. Proficient in Microsoft Office applications. Strong work ethic and professional demeanor. Strong attention to detail, accuracy and efficiency. Successful completion of DOE and Revenue Cycle Education within 3 months of hire. Preferred Qualifications Associate's Degree in Health Care Administration, Finance or Business. Bi-Lingual (English/Spanish) Knowledge of medical terminology. Physical Demands Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. **************************** Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes. Work Shift: Day Shift Address: 2100 Mack Blvd Primary Location: Mack Building Position Type: Onsite Union: Not Applicable Work Schedule: Monday-Friday; 8:00a-4:30p Department: 1004-13054 CSS-Patient Accounting

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Its a simple route driver job and company will be providing the car. Job Description: Our company focus is delivering exceptional service and you will play an integral role in that effort. We need team players who are passionate about customer service and possess a “run it like you own it” mentality. The role of a Customer Experience Specialist is to positively influence and delight customers in all interactions with the company. Customer Experience Specialist must be able to jump in to any customer interaction to quickly produce positive results. Impeccable customer service is top priority. • Ability to ‘Delight the Customer' in all interactions by: o Delivering first line customer support, providing a personalized customer experience through easy, efficient and enthusiastic interactions that allow our customers to accomplish their goals o Managing multiple tasks simultaneously in a fast paced, high volume environment, with minimal supervision and high attention to detail o Providing superior customer service and remaining solution-driven with all customers o Ensuring timely and successful delivery of our products according to customers' needs • Answer approximately 80-120 inbound calls daily from customers, pet owners and field colleagues while accurately processing orders. • Process all customer orders (phone, fax, email and electronic) with accuracy and efficiency in SAP • Execute outbound calls as assigned for specific marketing/sales/business strategy campaigns • Assess customer information and apply required up-selling techniques to effectively satisfy a customer's needs leveraging value and benefits to meet departmental and company sales goals. • Field customer billing inquiries and payment requests, including: o Research and resolve customer questions and concerns regarding statements, invoices, and account balances with accurate billing o Research and resolve customer deductions, including solving for discrepancies, in accordance with policies o Handle customer credit card payments, maintaining PCI compliance in all transactions o Provide invoices, statement, and packing slip reprints as requested o Liaison with the Credit & Collections, Customer Service, Customer Master Data and Returns Centers on transactions affecting their areas o Provide first level support to Online Billing Portal • Facilitate customer returns and manage customer disputes by initiating credits and debits • Educate customers on product, service and program offerings, following up with additional information when necessary • Demonstrate team focus by participating in department sales challenges and activities • Liaise with internal Operations, Marketing, Sales and Logistics teams to ensure appropriate information is communicated to exceed customer needs • Provide first level support for multiple online platforms assisting with registrations, site navigation and escalating issues as needed • Support various web-based marketing programs by assisting consumers with site navigation, rebate status and general inquiries, documenting in administrative tool • Maintain working knowledge of prescription, over-the-counter and controlled drugs as well as competitor information. • Participate in ongoing training and departmental meetings in order to maintain strong knowledge of products, programs, policies and procedures. • Exemplify Values: Our colleagues make the difference, Always do the right thing, Customer Obsessed, Run it like you own it, • Document customer interactions according to standard procedures in support of efforts to provide a consistent, high-quality customer experience • Utilize Genesys phone system with ease and efficiency • Consistently achieve departmental performance requirements • Maintains compliance with all standards, controls, policies and practices • Perform other duties as assigned by Customer Service Management Team Qualifications (i.e., preferred education, experience, attributes): • Associate or Bachelor's degree highly preferred. High school diploma required. • Minimum 1 year experience in a customer service related field required • Hiring shift 11:30AM - 8PM with the potential to move to other available shifts based on department staffing needs. Customer Service team is open 8:30AM-8PM. • Possess a positive, outgoing, ‘Delight the Customer' attitude in all interactions • Able to work both in a team environment and independently • Able to adapt and be flexible in various situations • Strong work ethic; willing to go the extra mile to deliver quality work • Excellent written and oral communication skills, especially over the telephone - both internally and externally • Exceptional time management skills and ability to multitask and prioritize work • Effective problem solving and analytical skills • Sales skills with the ability to influence customers preferred • Strong leadership skills • Proficient in Microsoft Office suite and web-based applications • Working knowledge of SAP preferred Qualifications Qualifications (i.e., preferred education, experience, attributes): • Associate or Bachelor's degree highly preferred. High school diploma required. • Minimum 1 year experience in a customer service related field required • Hiring shift 11:30AM - 8PM with the potential to move to other available shifts based on department staffing needs. Customer Service team is open 8:30AM-8PM. • Possess a positive, outgoing, ‘Delight the Customer' attitude in all interactions • Able to work both in a team environment and independently • Able to adapt and be flexible in various situations • Strong work ethic; willing to go the extra mile to deliver quality work • Excellent written and oral communication skills, especially over the telephone - both internally and externally • Exceptional time management skills and ability to multitask and prioritize work • Effective problem solving and analytical skills • Sales skills with the ability to influence customers preferred • Strong leadership skills • Proficient in Microsoft Office suite and web-based applications • Working knowledge of SAP preferred Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description current customers. Assist with warehouse tasks as needed. Areas of responsibilities may include but are not limited to: Attract potential customers by answering product and service questions. Suggest additional products and services to potential and current customers. Manage large amounts of inbound and outbound calls. Anticipate customer needs, following up with previous customers to offer reorders or additional services. Responsible for product knowledge to answer customer questions. Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities. Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features. Closing sales and achieving sales targets. Create and maintain a database of current and potential customers. Assist with administrative tasks and warehouse work as needed. Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed. Participate in monthly and/or annual physical inventories. Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory. Stock, organize, and maintain showroom to maximize sales and maintain inventory. Maintain proper project details, documentation, and orders for specific large projects. Education, Skills, Experience, and Knowledge High school diploma/GED or equivalent work experience Customer service oriented with strong telephone, computer, and multi-tasking skills General knowledge of warehouse operations Must be able to operate a forklift and/or pallet jack Basic math and computer skills Ability to write legibly and communicate clearly with professionalism and courtesy Experience with inventory/inside sales and/or demonstrated success working with customers Work Environment Office and warehouse/fabrication environment Physical demands may include but are not limited to: High level of sitting, walking, standing, and/or climbing Stooping, bending, kneeling, and reaching Work outside/inside around machinery with moving parts and vehicles Exposure to all seasons of weather, as well as slippery and uneven surfaces Must be able to lift a minimum of 30lbs Travel None Exemption Status Non-exempt

Part Time / 20-25 hours per week Travel required between two locations when needed Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened. What we need from you is: * Consistently to provide genuine, friendly, personable and professional service. * Effective communication, interpersonal and organizational skills in person and on the phone. * Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment. * Proactively resolve escalated customer issues. * Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. * Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events. We can't wait to get to know you! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************ Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan proudly supports a drug and smoke free work environment. Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)

Job Description Are you seeking a dynamic and energetic team environment? We are excited to invite you to join us as a Part-Time Customer Service Associate at The UPS Store. In this role, you will be an integral part of a team dedicated to delivering exceptional customer service to our retail clients by efficiently receiving and processing packages for UPS shipments. Your duties will also include operating office equipment such as copiers, fax machines, binding machines, laminators, and point-of-sale systems. You will confidently guide our valued customers by providing accurate information about our wide range of products, services, and best-value options, drawing on your knowledge of industry best practices. The ideal candidate will have prior retail sales experience, strong computer and internet proficiency, and a high school diploma or GED. You should possess a friendly and genuinely helpful attitude, maintain a professional appearance, and be a quick learner eager to master all facets of the business in the shortest time possible. RESPONSIBILITIES Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned QUALIFICATIONS High school diploma or GED required Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds Willing and able to work 25 to 30 hours per week for a 7-day work week Available to work weekends

Company Cox Automotive - USA Job Family Group Business Operations Job Profile Business Services Specialist II Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description The Fleet Operation Support Specialist is an administrative and operational role that primarily focuses on coordinating fleet maintenance, vehicle assignments, documentation, scheduling, tracking, vehicle compliance, database accuracy, and cost controls. The Support Specialist provides exceptional customer service, collaborates with team members, customers and outside vendors ensuring timelines are met, vehicles are compliant, and department KPIs are maintained. Duties and responsibilities * Perform various clerical and administrative duties relating to the Fleet Management program fulfillment. * Maintain vehicle files, records, billing files, invoice payments, outside vendor, and service provider relationships. * Maintain detailed accurate, up-to-date information for assigned vehicles via Fleet Management systems including assignments, service requests, registration data, repair, and service records in compliance of State, Federal, and other regulations. * Analyze, manage, and report customer vehicle information/ shop throughput via daily report and query capabilities. * Work with customers, both internal and external, to resolve escalated service issues and support during catastrophic events. * Work with manager to utilize team resources to ensure efficiency, quality work product, and effective customer service against key performance indicators. * Work with Leader to achieve customer's expectations of department deliverables through proactive communications, establish and maintain relationships with customers. * Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems. * May be required to provide detailed vehicle information to support utilization and reliability. * Utilize the fleet asset maintenance systems to monitor and track vehicle repairs. * Communicate and schedule repairs/enhancements with Fleet Services management and location Technicians. * Monitor vehicle through Fleet Services fulfillment process to ensure timeline commitment is met. Review completed work ensuring customer quality standards are achieved and/or exceeded. May follow up with customer to confirm completion and satisfaction. Minimum qualifications include: * High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field. * Strong proficiency with computers, Microsoft Office programs, and internet-based applications * Self-motivated, able to manage expectations, prioritize work to meet deadlines, and work under pressure in a fast paced, high-energy environment. * Ability to perform data analysis and make recommendations on changes to policies, procedures, processes, or methods as needed. * Ability to maintain accurate records, asset inventories and to create/analyze reports. * Strong people skills and the ability to effectively communicate with peers, business partners, and leadership. * Ability to interact with internal and external business partners supporting corporate policy, standards, processes, and procedures. * Proficient in understanding, analysis, and management of vehicle information to provide recommendations. * Works well in a team environment by supporting departmental initiatives and goals. * Provide excellent customer service, organizational skills, and communication skills (written and verbal) * Ability to sit or stand for prolonged periods of time. * Ability to perform repetitive data entry tasks, manual dexterity. * Travel is isolated to nearby customer locations within assigned region. * Occasional exposure to weather conditions, fumes, and noise Preferred qualifications include: * Associate degree or 5 years fleet experience preferred. * Works well in a team environment by supporting departmental initiatives and goals. * Knowledge of federal, local, and state laws within region to support compliance of all vehicles related records. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Customer Service Coordinator Department: Donated Goods Retail Reports to: Store Manager Status: Non-Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve. Summary Work with store leadership to assist in the front-end operations or anywhere assigned to assist to maximize the collection, production, sales, salvage and customer service of the store. Serving customers to enrich their shopping experience within the communities we serve. Duties and Responsibilities * Maximize sales performance through proper rotation, displays, signage and inventory of processed merchandise. Meet or exceed sales goals on a consistent basis. * Represents Goodwill Keystone Area in a positive manner by providing excellent customer service at all times to all customers, donors and other employees. * Responsible for training and developing sales associates and ensure merchandising guidelines are followed throughout the sales floor. * Assists in ensuring that all paperwork is completed in an accurate and timely manner to include opening/closing procedures, ensuring cash handling including enforcement of cash register procedures. * Assists with supporting the staff, enforcing and communicating Goodwill Keystone Area policies, manuals, handbooks, policies and procedures. * Perform opening and closing of the store as assigned by the manager. * Participate in interviewing candidate for entry level retail roles. Contribute input to and assist in administering associate evaluations. Be backup to Customer Service Manager as needed. * Assists with ensuring and enforcing compliance with all asset protection policies and procedures. Reports problems and concerns to the Store Manager and/or Regional District Director in the absence of the Store Manager. * Supports and promotes organizational programs and special events as required. * Perform any other assignments designated by management team. * Promotes an environment of workplace safety. Assures that duties are performed in a safe manner and safety requirements are adhered to. * Communicates progress, problems, and concerns to the Store Manager. Positions Supervised This position is not a supervisory position; however, oversight of team includes coaching, training and development of team members. All supervisory duties including, but not limited to hiring, disciplinary action, performance reviews presentation and termination are the responsibilities of Store Manager. Donor Service Representative Merchandise Processor Sales Associate Utility Associate

★ NOW HIRING: Service Writer At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on integrity, teamwork, and outstanding service across Pennsylvania, West Virginia, New Jersey, and New York. If you're looking for a place where your ideas matter, your growth is encouraged, and your work truly makes an impact, you'll thrive here. Come build your career with a team that invests in you from day one. POSITION AT A GLANCE Location: Lancaster, PA Position Type: Full-Time Schedule: Monday through Friday, 7:00 AM to 3:30 PM Address: 1463 Manheim Pike, Lancaster, PA 17601 WHAT YOU'LL DO As a Service Writer, you'll manage repair orders efficiently and accurately, ensuring all customer needs are documented and communicated. You will: ➤ Greet service customers, sell needed work, write repair orders, and estimate repair costs ➤ Ensure proper payment type is selected and perform initial review of repair orders ➤ Communicate with technicians and update customers on repair progress ➤ Obtain authorization for additional work and maintain accurate repair documentation ➤ Administer warranty claims and policy adjustments in accordance with manufacturer guidelines ➤ Maintain repair order balance and assist parts/service departments as needed ➤ Handle customer inquiries, complaints, and scheduling professionally ➤ Maintain a clean and organized work area while adhering to all safety policies WHAT YOU BRING ◆ Education & Experience: Three to ten years of related experience and/or training, or an equivalent combination of education and experience. ◆ Certificates & Licenses: Valid Driver's License required; must meet company insurability standards. Commercial Driver's License preferred (can obtain upon hire). ◆ Physical Requirements: Regular walking and frequent standing. Occasional stooping, kneeling, crouching, or crawling. Occasionally lift/move up to 50 lbs. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment. WHY WORK WITH US ► Your hard work earns real rewards with competitive pay and bonus opportunities ► Comprehensive benefits package to keep you and your family covered ► 401(k) with company match because your future matters ► Your success is our priority. We offer training, mentorship, and advancement opportunities ► A supportive, team first culture where you're never just a number ► A legacy of stability in a company that is family-owned and trusted since 1938 READY TO APPLY? If you want a role where you're valued, supported, and able to grow, this is it. Apply today and take the next step in your career. Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.

Benefits: Bonus based on performance Health insurance Opportunity for advancement Are you known among your friends and colleagues as a people person? Have you been encouraged to pursue a career in sales? Do you thrive on interacting with and assisting others? Are you passionate about providing advice and solutions to people's problems? If you answered yes to these questions and are looking for a job that offers continuous learning, skills development, and a clear career progression, then you're exactly who we're looking for in the ever-evolving Sign Industry. As a Customer Service Representative at FASTSIGNS, you will be the initial point of contact for both current and potential customers at our FASTSIGNS Center. You will engage with customers through various channels, including email, phone, and in-person. Your main goal will be to build lasting relationships by converting prospects into customers and nurturing them into long-term clients. This position offers a competitive hourly rate of $17.50, along with commissions on sales that allow you to control your earning potential. Additionally, you'll enjoy a Monday to Friday schedule, giving you evenings and weekends to unwind and enjoy your personal time. The sign industry is constantly evolving and dynamic. Signs of all kinds can be seen everywhere, ensuring that you'll never be bored in this industry. From small custom jobs to large-scale projects, every assignment is unique and highly personalized. FASTSIGNS is the leading franchise in the industry, with over 700 locations across multiple countries. We provide extensive training programs, both online and in-person, to ensure your personal and professional growth. At FASTSIGNS, we take pride in delivering outstanding customer service, constantly striving to improve through customer surveys. We are seeking an ideal candidate who is outgoing, responsive, eager to learn, and possesses excellent relationship-building skills. No previous experience in the sign industry is needed; all that is required is a willingness to learn and grow in this field. We highly value individuals with great listening skills, attention to detail, and organizational abilities. As a Customer Service Representative, you will receive comprehensive training to prepare estimates, manage work orders, and ensure timely delivery of finished projects. Additionally, you will actively participate in team meetings, execute business and marketing plans, and play a vital role in the success of the FASTSIGNS Center. Compensation: $17.50 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Summary Provides incoming call handling for hospital sites and emergency lines. Responsible for answering incoming calls, transferring calls appropriately, and administrative duties. Issues critical alerts and codes based on requests from clinical and operational departments. Job Duties Answers all calls in a courteous and professional manner. Provides general information to callers concerning physician office telephone numbers, area codes and hospital listings. Utilizes LVHN's current EMR system to provide callers information regarding patients' room numbers, telephone numbers and discharge dates. Screens critical care and do not announce patient phone calls for LVHN. Contacts providers according to daily on call schedules and makes immediate changes as necessary. Assists in the troubleshooting, testing, maintenance, and design of internal communication systems. Updates physician and physician office information on an as needed basis. Determines the purpose of caller and forwards the incoming calls to the appropriate staff member or voice mailbox. Alerts and directs staff to critical situations such as Codes and Alerts according to each distinct procedure. Places and documents international and long distance calls for colleagues and patients. Minimum Qualifications High School Diploma/GED 1 year customer service experience Ability to maintain effective interpersonal relationships. Excellent communication skills both written and verbal. Strong customer service orientation. Effectively deals with multiple and changing priorities. Physical Demands Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. **************************** Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes. Work Shift: Day Shift Address: 700 E Norwegian St Primary Location: Lehigh Valley Hospital- Schuylkill Position Type: Onsite Union: Not Applicable Work Schedule: per diem hours will vary based on department needs Department: 1024-00127 Communications

Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened. What we need from you is: * Consistently to provide genuine, friendly, personable and professional service. * Effective communication, interpersonal and organizational skills in person and on the phone. * Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment. * Proactively resolve escalated customer issues. * Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. * Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events. We can't wait to get to know you! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************ Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan proudly supports a drug and smoke free work environment. Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Service Writer I Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $26.06 - $39.13/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Fleet Services by Cox Automotive Services keeps your fleet moving. Headquartered in Indianapolis, Fleet Services by Cox Automotive (FSCA) has grown to become one of the largest fleet maintenance companies in the country. FSCA is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. FSCA also services customers utilizing its 20+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime. FCSA is currently hiring a Shop Service Writer to support future growth of the Company at this location. If you are looking for a new place to call home, we would love to talk to you! DUTIES * Help answer phones and assist service customers with individual needs for vehicle repairs and maintenance services, provide cost estimates, timelines, etc. * Creating estimates in line with varying customer needs and expectations of cost, quality, and lead time. * Communicate with customers via email, fax, or phone to provide updates on vehicle repair status, obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss billing items. * Review repair orders (RO) for accuracy and ensuring proper description of symptoms, problems, and causes are listed, as well as repairs and services performed based on what technicians submit are captured, entering RO into service database system. * Managing the transactions lifecycle from origination until the customer unit is in control/custody of the repair technician. * Obtain customers approval for all repairs and services performed. * Dispatching and assigning shop work to technicians * Working closely with technicians, sales staff and customers ensuring DFS is providing excellent customer service, minimizing costs, and identifying the best solutions for repairing and maintaining customer's vehicles. * Timely and accurate documentation and notation in all DFS internal and external systems regarding each customer vehicle repair * Creating and fostering good working relationships with customers, vendors, and company partners. * Maintaining quality service by establishing and enforcing organization standards and safety policies. REQUIREMENTS * High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field * Strong verbal and written communication, along with listening skills to interact with customers, employees, and vendors. * Familiarity with Karmak, ADP, Reynold, RO Writer or similar programs * Strong computer and Windows office suite skillset, and the ability to learn new platforms (such as DFS IT Systems, including Web Wrench, MobileFrame, RO Writer) * General understanding of the Department of Transportation (DOT), federal, state, and local regulations affecting vehicle maintenance operations. * Demonstrated ability to multi-task and apply initiative. * Positive attitude, good instincts, and self-motivation Excellent organizational skills and the ability to balance a variety of tasks Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.