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  • Front Desk/Customer Service

    Arch Amenities Group

    Customer service agent job in Tampa, FL

    Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Front Desk Associate. This position will be located at The Epicurean Hotel at the prestigious Spa Evangeline. The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness. Responsibilities: Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards. Adheres to policies of the facility and Arch Amenities Group. Reports any incident or accident to the Facility Manager. Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy. Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair. Maintains a monthly inventory of supplies and or products, when applicable. Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. Greets each and every guest with a smile and direct eye contact. Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. Uses time efficiently throughout shift by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area. Keeps area clear of clutter and personal effects. Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book. Informs facility manager of any member, guest, or facility issues. Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable. Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable. Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events. Additional duties as assigned. Qualifications: High School diploma but college degree preferred. Customer service experience Previous experience handling money Excellent communication, customer service skills, and work ethic Efficient, well organized, and able to handle a variety of duties simultaneously Professional manner, discretion, and appearance Excellent verbal and written skills Energetic, enthusiastic and motivational Strong team player Proficient in appropriate computer skills and office equipment Ability to lift 25 lbs. Availability to work nights, weekends and holidays Availability to stand for long periods of time This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
    $23k-34k yearly est. 1d ago
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  • Customer Service Representative - Tag and Title

    Altec 4.0company rating

    Customer service agent job in Tampa, FL

    Why Join Altec? CUSTOMER SERVICE REPRESENTATIVE - Located in Thonotosassa Altec is an industry leader, providing equipment to electric utility, telecommunications, tree care, construction, and light and signs markets. We help customers dig deeper and reach higher! Our auction subsidiary, JJ Kane, has an opening for a Customer Service Representative. JJ Kane extends the lifecycle of critical equipment that allows new markets-small businesses and local individuals-to continue using products. This is great for the environment and for communities. Altec's JJ Kane auction associates are the best in the business. Join an essential industry with this on-site position located at our location in Thonotosassa, FL. Starting salary begins at $45,000 per year and potential for overtime varies relative to experience and location. Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted. If you are seeking a culture of innovation and inclusivity, Where your strong administrative, interpersonal, organization and communication skills can shine, And if you are ready to join a nationwide team staffing dozens of auction lots across the country, Where continued growth can result in a long-term career position Then we want to meet you! JJ Kane auctions all types of used equipment including: bucket trucks, digger derricks, construction equipment, back hoes, skid steers, mini excavators, tractor crawlers, dozers, fleet cars and more! Please go to ************** and ************** to explore our company's strong history. JJ Kane Company Video: ******************************************* Altec, family-owned since 1929, has the reach and resources of a large organization with the heart of a local firm. "More than just building equipment, we also build relationships." Altec products and services can be found across the U.S. and in over 100 countries around the world. Safety is a primary responsibility in everything we do as is support of the Altec Company Values: Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development - Teamwork The Ideal Background High School Diploma or GED with a minimum of three years of experience in customer service, sales, or marketing OR Bachelor's Degree with a minimum of one year of experience in customer service, sales or marketing Bilingual and able to read, write and speak Spanish proficiently would be a plus Title/registration processing experience for on- and off-highway vehicles is preferred PC Skills using spreadsheets, word processing, and other office management applications required Excellent written and verbal communication skills Mechanical aptitude, product or industry knowledge preferred Major Responsibilities * Interact directly with customers - via phone and in person Responsible for checking in titles, barcoding titles for filing and executing titles after the auction process is complete. Resolving problems and identifying potential invoice payment errors to facilitate continuous improvement Collecting payments, processing deposits for check payments Authorize purchase orders for Service Centers and other Suppliers Create and maintain database to track refund issues Participates in RCI events as requested Demonstrate consistent progress towards proficiency in areas of training (defined by training objectives document) Attend classroom and online training sessions to enhance skills and build knowledge All other duties as assigned Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package, which includes: Medical, Dental, Vision and Prescription Drug Program Retirement 401(k) Traditional or Roth Program Options with Company Match Vacation and Holidays Parental Leave Short-Term and Long-Term Disability Leave Flexible Spending Accounts Tuition Assistance Program Employee Assistance and Mental Health/Substance Abuse Program Life Insurance, Accidental Death and Dismemberment Insurance Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance EEO Statement Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.
    $45k yearly 1d ago
  • Customer Experience Representative

    RFID Hotel

    Customer service agent job in Tampa, FL

    RFID Hotel, a division of Avery Products Corporation is looking for a Customer Experience Representative. You will engage with customers and teammates via phone and email to provide a seamless customer experience throughout the order process, strengthening customer relationships. The ideal candidate should be confident working independently as well as comfortable working with a growing team. WHAT WE OFFER Competitive pay - $20.00 - $22.00/hour based on knowledge, skills and relevant experience + Quarterly Bonus potential Dynamic, energetic work environment with an exceptional talented workforce. Great comprehensive benefits including Medical, Dental, Vision, Short-Term and Long-Term Disability, Company provided & paid life insurance Excellent 401K Retirement Plan with generous company match. Work life balance, 12 company paid holidays, paid vacation and paid sick time WHAT YOU WILL BE DOING Provide professional front-line email and phone communication to customers for service-related inquiries and complaints Data entry and maintenance in Netsuite ERP system including order processing, communications logging, and contact updates Work closely with other departments to ensure a smooth customer experience Gather customer feedback, reporting and escalating product or service issues Organize and prioritize multiple concurrent tasks while remaining highly responsive to customer and team needs Take ownership of assigned tasks and seek opportunity to engage with customers and provide meaningful value throughout the stages of the customer journey WHAT YOU NEED TO SUCCEED Excellent professional verbal and written communication skills Proven passion for providing a stellar customer service experience Strong attention to detail Proactive communication and pre-emptive problem solving High school diploma or equivalent minimally required Experience working in professional services or sales team settings Working on-premises during normal business hours Mon-Fri 9am-6pm ABOUT US As the largest and most-trusted supplier of RFID key cards and credentials for hotels, RFID Hotel leads uniquely at the intersection of technology and meaningful change by providing the best quality products and the highest level of customer service. With thousands of hospitality customers across the globe and millions of products in circulation, our vision is to cultivate an ecosystem of operational efficiency that enables the best experiences. Just like our customers, we are change-agents who are passionate about making a positive difference in the lives of those we serve, and we're inspired by the opportunity to help them deliver desired outcomes. RFID Hotel operates within the Avery North America Division of CCL Industries, a world leader in specialty label packaging solutions for global corporations, small business and consumers. Our offices are located in Tampa, FL.” All offers of employment are based on the successful completion of a pre-employment background check. Avery Products Corporation is an at-will employer. Employment is at will and, as such, are free to resign at any time without any reason. The company retains the right to terminate an employee's employment at any time with or without reason or notice. Thank you for your interest and considering this opportunity! Please send resume when responding.
    $20-22 hourly 3d ago
  • Customer Service Representative

    American Health Associates 4.0company rating

    Customer service agent job in Bradenton, FL

    AMERICAN HEALTH ASSOCIATES, INC. is a premier clinical laboratory servicing over 4000 long-term care facilities. AHA is the fastest growing independent laboratory in the nation. By investing in technology and a skilled work force, we can offer a superior program focused on serving the long-term care industry. THE ROLE: Customer Service Representative RESPONSIBILITIES: Provide exceptional customer service to nursing home staff, physician office staff, and patients always via phone; Enter data into a specialized computer system; Dispatch AHA's Mobile Phlebotomists and Couriers; Track specimen collection and reporting; Trouble shoot missing, incomplete, and incorrect orders; Must have the ability to interact effectively and professionally with clients and coworkers always; Exceptional Customer Service skills, a must. Requirements QUALIFICATIONS: High School diploma 1-year of customer service experience in healthcare, preferred. Detail oriented with ability to multi-task daily. Knowledge of lab test orders; solid understanding of the importance of critical results. Excellent customer service and telephone etiquette skills required. Effective verbal and written communications, especially listening skills. 10-Key & Alpha Numeric Data Entry, 40 WPM speed and accuracy. Advanced computer skills. Ability to work independently, set priorities, and manage time effectively in a fast-paced work environment. Ensure patient privacy, confidentiality, and HIPAA are upheld always. "Team Player" mindset a must! AHA IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER!
    $22k-29k yearly est. 1d ago
  • Customer Service Representative

    Alphabe Insight Inc.

    Customer service agent job in Tampa, FL

    About Us At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Description Introduction: Be the friendly face that creates positive experiences. As a Customer Service Representative, you'll help ensure customers feel welcomed, supported, and valued. Responsibilities: Interact with customers in a professional and friendly manner. Provide clear information and assistance during interactions. Maintain high standards of customer experience. Support team objectives through collaboration. Help resolve general inquiries with patience and care. What We Offer: Full training and ongoing coaching. Advancement opportunities. Performance incentives and recognition. A supportive and energetic team culture. Apply today and build valuable customer experience skills! Qualifications Service-oriented and approachable. Strong communication skills. Reliable and motivated. Comfortable in people-facing environments. Additional Information Competitive salary Growth opportunities within the company Skill development and hands-on training Supportive and professional work environment Consistent schedule and stable full-time position
    $24k-32k yearly est. 1d ago
  • Ground Operations Agent

    Allegiant 4.0company rating

    Customer service agent job in Clearwater, FL

    This position is responsible for overseeing and providing operational support to airport Ground Operations/Customer Service (Cross-Utilized) Agents consistent with the requirements of company policy and federal and state regulations, . Responsibilities will also include ground operations, aircraft cleaning, security, operations and commissary duties as required. Minimum Requirements Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check. Education: High School Diploma/GED Years of Experience: Minimum one (1) year Customer Service experience, airline industry experience Preferred Requirements • Allegiant Customer Service and Ground Operations procedures, basic computer skills, general knowledge of office equipment. • The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude. • Must be able to communicate with internal and external customers with professionalism and integrity. • Must be well groomed and adhere to dress code policy. • Ability to work efficiently under time constraints. • Must be willing to work a flexible schedule including nights, weekends and holidays. • Must be at least 18 years of age and possess a valid driver's license. • Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job. Job Duties • Coordinate and direct duties and activities of Customer Service/Ground Operations (Cross-Utilized) agents. • Interface with supervisors, leads and all departments to ensure that service issues are addressed and/or corrected to ensure quality of service. • Ensure that all company safety rules (including dangerous goods handling and awareness) are being adhered to. • Report safety hazards and incidents to supervisor. • Perform functions of a Customer Service/Ground Operations (Cross-Utilized) Agent, must be able to work flexible hours, including nights, weekends and holidays and must be able to stay for irregular operations. • Schedule based upon operational need and seniority. • Assign employees to work specific job functions as needed. • Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements. • Ensure FAA, Allegiant Air and airport regulations are followed. • Assist Customers with special needs, i.e., Customers who need assistance in boarding. • Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas. • Marshal in the planes and push back the aircraft. • Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc. • Lead by example and motivate team members. • Ability to read and write English. • Coordinate, provide training and ensure training requirements are met for all employees, i.e., new hires, recurrent, supplemental and local training issues. • Other duties as assigned. Physical Requirements The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Airport Agent - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). May be required to lift, push, pull, or carry up to 300 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role. EEO Statement We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team. Equal Opportunity Employer: Disability/Veteran For more information, see ************************* $16 - $16 an hour Full Time Benefits: Profit Sharing Medical/Dental/Vision/Life/ Disability Insurance Medical Travel Reimbursement Legal, Identity and Pet Insurance 401K with an employer match Employee Stock Purchase Plan Employee Assistance Program Tuition Reimbursement Flight Benefits Paid vacation, holidays, and sick time Part Time Benefits: Profit Sharing Medical Travel Reimbursement Legal, Identity and Pet Insurance 401K with an employer match Employee Stock Purchase Plan Employee Assistance Program Tuition Reimbursement Flight Benefits Sick time We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $16-16 hourly 7d ago
  • Customer Service Representative 2

    Airgas, Inc. 4.1company rating

    Customer service agent job in Largo, FL

    Airgas is hiring a Customer Service Representative in Largo, FL! You will ensure outstanding customer service through fast and accurate processing of orders and service requests. Taking inbound and making outbound calls. Coordinating C 02 fills and s Customer Service, Customer Service Representative, Beverage Manager, Representative, Service Manager, Diversity, Manufacturing, Retail
    $24k-31k yearly est. 1d ago
  • Ground Operations Agent

    Allegiant Air 4.6company rating

    Customer service agent job in Clearwater, FL

    This position is responsible for overseeing and providing operational support to airport Ground Operations/Customer Service (Cross-Utilized) Agents consistent with the requirements of company policy and federal and state regulations, . Responsibilities will also include ground operations, aircraft cleaning, security, operations and commissary duties as required. Minimum Requirements Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check. Education: High School Diploma/GED Years of Experience: Minimum one (1) year Customer Service experience, airline industry experience Preferred Requirements Allegiant Customer Service and Ground Operations procedures, basic computer skills, general knowledge of office equipment. The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude. Must be able to communicate with internal and external customers with professionalism and integrity. Must be well groomed and adhere to dress code policy. Ability to work efficiently under time constraints. Must be willing to work a flexible schedule including nights, weekends and holidays. Must be at least 18 years of age and possess a valid driver's license. Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job. Job Duties Coordinate and direct duties and activities of Customer Service/Ground Operations (Cross-Utilized) agents. Interface with supervisors, leads and all departments to ensure that service issues are addressed and/or corrected to ensure quality of service. Ensure that all company safety rules (including dangerous goods handling and awareness) are being adhered to. Report safety hazards and incidents to supervisor. Perform functions of a Customer Service/Ground Operations (Cross-Utilized) Agent, must be able to work flexible hours, including nights, weekends and holidays and must be able to stay for irregular operations. Schedule based upon operational need and seniority. Assign employees to work specific job functions as needed. Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements. Ensure FAA, Allegiant Air and airport regulations are followed. Assist Customers with special needs, i.e., Customers who need assistance in boarding. Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas. Marshal in the planes and push back the aircraft. Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc. Lead by example and motivate team members. Ability to read and write English. Coordinate, provide training and ensure training requirements are met for all employees, i.e., new hires, recurrent, supplemental and local training issues. Other duties as assigned. Physical Requirements The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Airport Agent - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). May be required to lift, push, pull, or carry up to 300 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role. EEO Statement We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team. Equal Opportunity Employer: Disability/Veteran For more information, see ************************* $16 - $16 an hour Full Time Benefits: Profit Sharing Medical/Dental/Vision/Life/ Disability Insurance Medical Travel Reimbursement Legal, Identity and Pet Insurance 401K with an employer match Employee Stock Purchase Plan Employee Assistance Program Tuition Reimbursement Flight Benefits Paid vacation, holidays, and sick time Part Time Benefits: Profit Sharing Medical Travel Reimbursement Legal, Identity and Pet Insurance 401K with an employer match Employee Stock Purchase Plan Employee Assistance Program Tuition Reimbursement Flight Benefits Sick time We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $16-16 hourly 8d ago
  • Customer Service Representative

    Net2Source (N2S

    Customer service agent job in Palm Harbor, FL

    Job Title: Customer Service Representative Duration: 3 Month (possible extension) Shift: M-F 8am - 5pm Qualifications: This is an in-person role. High school diploma or equivalent. Experience: One to two years related experience. Intermediate knowledge of Computer experience required. Intermediate knowledge of MS Office (Outlook & Excel) required. Extensive data entry/10-key skills/order processing skills Ability to handle multiple tasks. Strong communication and customer service skills. Heavy phone experience is a plus. Accounts payable knowledge is a plus Responsibilities: Support residential installation and service departments. Provide superior customer service to internal and external customers. Coordinate, prioritize and schedule installations and service appts. Provide reception coverage as needed. Other duties as assigned, which may include but are not limited to: Act as payroll liaison Assist with Ops Support/Administrative duties including but not limited to ordering supplies, filing, backup when Lead Admin is out. Handle incoming customer/associate relations calls. Process accounts payable invoices.
    $24k-32k yearly est. 1d ago
  • Bilingual English and Japanese Customer Service Representative

    Unitedhealth Group 4.6company rating

    Customer service agent job in Tampa, FL

    $1000 Sign-On Bonus for External Candidates This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do.Or, the opposite, not being able to get the answers.At UnitedHealth Group, we want our customers to get those answers by speaking to one of our Bilingual Representatives.If you're fluent in English and Japanese, we can show you how to put all of your skills, your passions and your energy to work in a fast - growing environment. At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The Customer Service Representative is responsible for handling all incoming Billing, Eligibility, benefits, claims, appeals and grievances calls, chat, e-mails and serving as the primary point of contact for departmental inquiries. This role provides expertise and customer service support to members, customers, and / or international providers through direct phone - based interactions, resolving a wide range of inquiries. This position is full time (40 hours / week). Employees must be willing to work any shift in a 24 / 7 department, including weekends, holidays, and occasional overtime based on business needs. We provide 12 weeks of paid training, which is mandatory (no PTO during this period). The hours during training will be 8:00am - 4:30 pm EST from Monday - Friday. After training is complete, your assigned shift will remain fixed. Training will be conducted virtually from your home. Primary Responsibilities: Ensures quality customer service for internal and external customers Responds to incoming customer service requests, both verbal and written (calls, emails, chats) Places outgoing phone calls to complete follow - up on customer service requests as necessary Identifies and assesses customers' needs quickly and accurately Solves problems systematically, using sound business judgment Partners with other billing and eligibility department representatives to resolve complex customer service inquiries Monitors delegated customer service issues to ensure timely and accurate resolution Applies appropriate communication techniques when responding to customers, particularly in stressful situations Informs and educates new customers regarding billing / invoicing set up and billing / payment procedures Addresses special (ad - hoc) projects as appropriate You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED OR equivalent work experience Must be 18 years of age OR older 1+ years of customer service experience with analyzing and solving customer problems 1+ years of experience with Windows personal computer applications which includes the ability to learn new and complex computer system applications Bilingual fluency in English and Japanese Must be willing to work any shift in a 24 / 7 department, including the flexibility to work weekends, holidays, and occasional overtime based on business needs Preferred Qualifications: 2+ years of customer service experience in a call center environment Experience in the healthcare industry Telecommuting Requirements: Ability to keep all company sensitive documents secure (if applicable) Required to have a dedicated work area established that is separated from other living areas and provides information privacy Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service (UHG requires a wired internet connection: cable, DSL, or fiber internet service with upload and download speeds suitable for the role and approved by operations. Minimum speed standard is 20mbps download / 5mbps upload. Wireless service such as satellite, hot spot, line of sight antenna cannot be used for telecommuting.) Soft Skills: Comfortable with communicating via email, chat, and phone calls to provide support and resolve inquiries Understanding customer concerns accurately and responding appropriately Using sound judgment to resolve issues systematically *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 - $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RED
    $17.7-31.6 hourly 2d ago
  • Guest Services Coordinator (Corporate Housing)

    Alchemy Global Talent Solutions 3.6company rating

    Customer service agent job in Tampa, FL

    Join the fast-paced corporate housing sector as a Guest Services Coordinator to join a leading corporate housing company based Tampa, Florida This role is ideal for customer-focused professionals who excel in guest relations, problem-solving, and communication. You'll play a pivotal part in enhancing the guest experience by delivering high-touch support and advocating on their behalf. What You'll Be Doing: Advocate on behalf of guests to resolve issues with properties and external partners. Provide guests with support regarding package deliveries, key access, and local information. Relay urgent safety communications during severe weather events to guests and clients. Uphold a perfectionist, guest-first mindset in all service-related duties. Coordinate effectively with Guest Services team members for seamless operations. Resolve maintenance or service-related concerns reported by guests and clients. Participate in the emergency out-of-hours telephone rota to handle urgent matters. Contribute to the ongoing improvement of guest services processes. Maintain accurate records of guest issues and resolutions. Communicate clearly, courteously, and professionally across all channels. Use systems and tools to document service updates and guest feedback. Support other departments by sharing relevant guest-related insights. What We're Looking For: Previous experience in guest services, corporate housing, relocation, or moving industry preferred. Strong customer service orientation with a professional demeanour. Excellent written and verbal communication skills. Proficient in MS Word, Excel, and other standard office software. Ability to work in a fast-paced environment with a calm, solution-focused approach. Passion for delivering top-tier guest satisfaction and service excellence. .
    $21k-28k yearly est. 1d ago
  • Customer Experience Representative

    J L Marine Systems Inc. 4.4company rating

    Customer service agent job in Tampa, FL

    Job DescriptionDescription: Job Purpose The Entry-Level Customer Experience Representative supports customers and dealers through inbound phone calls and emails. This is an office-based role focused on building positive customer relationships, resolving basic to moderately complex inquiries, and coordinating with internal teams to ensure timely and accurate responses. This position is ideal for individuals starting their career in customer support or administrative service roles. Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Actively listen to customers to understand their needs and determine appropriate solutions. Provide basic to moderate technical assistance. Process inbound orders accurately. Participate in cross-training across technical and sales-related customer service tasks. Resolve common customer concerns, such as shipping or invoicing issues. Perform other duties as assigned. Requirements: Skills and Qualifications High school diploma or GED required. 1-2 years of customer service experience preferred (internships, part-time roles, or volunteer experience accepted). Strong multitasking ability. Excellent communication and customer relationship skills. Ability to work effectively in a team environment. Relevant certificates or related experience a plus, but not required for entry-level consideration.
    $26k-31k yearly est. 5d ago
  • Customer Support Agent

    Nuvision 4.3company rating

    Customer service agent job in Tampa, FL

    Benefits: Bonus based on performance Competitive salary Employee discounts Opportunity for advancement Training & development About the Role: Clearwater Solutions is seeking a Customer Support Agent to join our team. As a Customer Support Agent, you will play a crucial role in providing exceptional service to our customers and ensuring their satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and on-site Assist customers with product information, order status, and issue resolution Escalate complex issues to the appropriate department Maintain accurate customer records and documentation Requirements: Excellent communication and interpersonal skills Previous customer service experience preferred Ability to multitask and work in a fast-paced environment High school diploma or equivalent About Us: Clearwater Solutions is a leading provider of innovative products in the Tampa area. With over 10 years of experience, we are dedicated to delivering high-quality solutions and exceptional customer service. Our team is passionate about creating a positive work environment and fostering growth opportunities for our employees. Compensación: $45,000.00 - $55,000.00 per year
    $45k-55k yearly Auto-Apply 60d+ ago
  • Customer Service Inbound

    Partnered Staffing

    Customer service agent job in Largo, FL

    At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Tittle: Customer Support Representative Location: Largo , FL Must have: 1. Flexible work schedule Monday through Friday (1st, 2nd, or 3rd shift; including one weekend day) 2. Call center or retail customer service experience. 3. Excellent clear communication skills 4. Flexibility to work an ongoing temp assignment through the end of February 26th 2017. 5. Must be able to start 8/22 Job Description: Role and Responsibilities Provide empathetic assistance to stranded motorists centered around towing, jumpstarts, tire changes and vehicle exchanges 24 hours a day, 7 days a week Determine specific breakdown location, and secure appropriate dispatch service for the customer Represent well established and internationally known brands Work in a positive, production driven environment Qualifications and Education Requirements Ability to probe calls to ascertain location and locate service provider to arrange emergency auto dispatch service nationwide Ability to read maps and utilize internet resources to determine customer's location Active listening skills 1-2 years of experience in Customer Service (Call Center preferred) High School Diploma or equivalent Schedule Flexibility is a must Desire to help others Possess a positive attitude Regular, predictable attendance is an essential function of this job Preferred Software Skills (please include skill level for each) Intermediate Microsoft Office/Windows Proficiency Basic PC knowledge and ability Additional Information Please contact Roja Maturi at 727-378-1166
    $37k-84k yearly est. 2d ago
  • Customer Service Agent

    GAT 3.8company rating

    Customer service agent job in Sarasota, FL

    As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee. Responsibilities: Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person. Must be able to announce both incoming and outbound flights. Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures. Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts. Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors. Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information. Able to stand and work in one location for up to four hours at a time. You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. Work independently without direct supervision. Requirements: Must be at least 18 years of age Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail. Ability to read, speak, and understand the English language. Ability to stand for long periods of time Must possess good communication skills and a friendly, outgoing personality in person and via telephone. Possess entry-level computer skills Occasionally lift bags or items weighing between 50 and 70 pounds Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law Must be able to work nights, weekends, and holidays
    $22k-28k yearly est. 14d ago
  • Customer Support & Sales Agent

    Insight Global

    Customer service agent job in Saint Petersburg, FL

    This is a great opportunity to work for an international Logistics any Supply Chain company. As the Customer Service & Sales Associate, you will have the potential opportunity to grow within Operations as well. You will be opening and closing the store each day, helping customers with shipment rate quotes, logging data, and much more! You will be servicing customers in the store, with some over-the-phone support as well. You will also be able to reach out to other team members for any questions that need to be escalated. Pay ranging from $19-21/hr based on location & experience We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Basic computer skills - Understanding of Microsoft Office Suite - Bilingual (English/Spanish) - 2-5+ years of Customer Service experience and/or Sales experience - Organized, reliable, & meet deadlines - Strong written and verbal communication skills - Retail experience - Microsoft Excel - Logistics experience/supply chain experience - Experience with FedEx, UPS, USPS, etc.
    $19-21 hourly 60d+ ago
  • Licensed Sales and Customer Support Agent

    Michael Buric State Farm Agency

    Customer service agent job in Clearwater, FL

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of part-time Insurance Sales / Customer Service Representative - State Farm Agent Team Member. Active Resident Customer Service license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Salary plus /bonus Paid Time Off (vacation, holidays, personal/sick time) Allowance for health insurance Valuable experience Growth potential/Opportunity for advancement within my office Requirements Florida 220 Agent License or 440 Customer Rep License (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $28k-40k yearly est. 13d ago
  • Part -Time Art Show Customer Service - 3 Day Work Weeks Available!!!

    Artome 4.0company rating

    Customer service agent job in Lakeland, FL

    Artome is the most experienced Youth Art Show provider in the Country!. Our team has taken part in thousands of school Art Shows over the past 10 years and we LOVE what we do! We work with Pre\-School, Private, Elementary, Middle and High Schools to showcase the student artwork in a professional gallery setting. We offer flexible work week's, 3 days to 5 days available. We can accommodate most scheduling needs. As an Art Show Customer Service Representative: \- You will be the Art Show Primary contact. \- Organize the set\-up and break\-down of the Art Show displays. \- Use our point of sale system to process sales. \- Answer all questions, concerns and resolve issues. \- Ensure accurate inventory counts are completed at the start\/end of the event. \- Promote Artome suggested products. \- Assist the teacher, students and parents in locating art work. \- Lead a team and\/or volunteers to assist in setting up\/breaking down \- Must have valid Drivers License and Smart Phone Requirements Ability to stand for prolonged periods of time Perform Basic Math\/Sales\/Problem Solving Skills Must be able to lift 35 lbs+ repetitively Organized and Detail Oriented Punctuality and Time Management Skills Ability to Manage Team of 2 or more Ability to work independently and self manage Benefits Along with flexible scheduling, positive (and really fun) work environment, we offer our associate a great hourly rate with cross training and growth potential! "}}],"is Mobile":false,"iframe":"true","job Type":"Part time","apply Name":"JOIN OUR TEAM","zsoid":"39847562","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Job Opening ID","uitype":111,"value":"305"},{"field Label":"Department Name","uitype":4,"value":"FL HUB"},{"field Label":"Industry","uitype":2,"value":"Manufacturing"},{"field Label":"Number of Positions","uitype":32,"value":"15"},{"field Label":"Salary","uitype":1,"value":"Up to $15 per hour"},{"field Label":"Job Opening Status","uitype":2,"value":"On\-Hold"},{"field Label":"Location","uitype":1,"value":"3718 DMG Dr. Lakeland, FL 33811"},{"field Label":"Work Experience","uitype":2,"value":"0\-1year"},{"field Label":"City","uitype":1,"value":"Lakeland"},{"field Label":"State\/Province","uitype":1,"value":"FL"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"33811"}],"header Name":"Part\-Time Art Show Customer Service \- 3 Day Work Weeks Available!!!","widget Id":"2**********0102217","is JobBoard":"false","user Id":"2**********0051003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"2**********5475089","FontSize":"12","google IndexUrl":"https:\/\/artome.zohorecruit.com\/recruit\/ViewJob.na?digest=.jEWqpVKS28M.6vMEN8cm0DdKGfBPbpBVkPTtieNT1s\-&embedsource=Google","location":"Lakeland","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"4kdzbd718bc761b3443b0a5fb805b581dfdbb"}
    $15 hourly 60d+ ago
  • Passenger Service Agent

    G2 Secure Staff 4.6company rating

    Customer service agent job in Tampa, FL

    Meet and greet customers with tickets. Provide assistance to passengers as requested or required. Monitors ticket counter & Self Service Check-in queue activity. Assist with the ticketing and boarding process, gates, and baggage service. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer experience necessary. 3. Previous Customer Service experience preferred 4. Must be 18 years of age or older. 5. Must have a working telephone number for contact. 6. Must have reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of situations, client representatives, employees and the public. 3. Ability to communicate clearly and concisely in verbal and written communication. 4. Must be able to read, write, understand and carry out instructions in English. 5. Must be able to stand/walk in terminal area throughout the scheduled shift. 6. Must be able to consistently push, pull and lift 50 to 70 lbs. 7. Must be able to carry oversized bags (ski bags, snow board bags, boot bags, etc.) 100 to 125 yards. 8. Must pass pre-employment and random drug tests. 9. Must complete a criminal background check. 10. Must meet necessary requirements to obtain a security sensitive identification badge. 11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Greet passengers, clients and airline personnel in a courteous and professional manner. 2. Reads and understands letters and numbers in order to accurately pre-screen passenger tickets and determine city destination/gate locations (International & Domestic destinations) from reference documents. 3. Provide general information to passengers, give directions and flight information. 4. Provide special services (courtesy chairs/bag carts) as required. 5. Direct large pieces of luggage, pets and other checked articles too large to be dispatched in the baggage handling system to oversize. 6. Summon the security supervisor and refer difficult or uncooperative passengers to security. 7. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 8. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner. 9. Attend meetings and inservices as required. 10. Utilize appropriate communications channels and maintain records, reports and files as required. 11. Must be in proper uniform or business attire as directed by company officials. 12. Identification badges must always be visible. 13. Adhere to company policies and procedures and participate in achievement of company objectives. 14. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 15. Perform other duties as requested.
    $20k-27k yearly est. 60d+ ago
  • Front Desk/Customer Service

    Arch Amenities Group

    Customer service agent job in Tampa, FL

    Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/ Values; Standards and Expectations, and Arch Amenities G Customer Service, Front Desk, Reservations, Retail, Instructor, Facility
    $23k-34k yearly est. 1d ago

Learn more about customer service agent jobs

How much does a customer service agent earn in Riverview, FL?

The average customer service agent in Riverview, FL earns between $18,000 and $31,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average customer service agent salary in Riverview, FL

$24,000

What are the biggest employers of Customer Service Agents in Riverview, FL?

The biggest employers of Customer Service Agents in Riverview, FL are:
  1. Stepp's Towing
  2. Mass Markets
  3. ACD Direct
  4. Suncoast Community High School
  5. Addition Management
  6. Onemci
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