Customer Service Agent Jobs in Rocky Mount, NC

Utilize strong outbound sales skills to increase our membership base Utilize strong inbound sales skills to increase our membership base Utilize observational and active listening skills to search out additional opportunity Ability to follow and work within an effective and concise sales process Ability to engage, build rapport create value-based presentations, and address concerns Ability to utilize problem solving skills to overcome prospect objections Build and manage a sustainable pipeline Ensure member satisfaction and loyalty by building rapport and establishing long term member relationships Must demonstrate the ability to meet quality assurance guidelines on every call Required Experience: College degree preferred Outbound sales experience preferred 2+ years of sales experience required Must have demonstrated abilities to convert and close sales opportunities Ability to overcome objections Insurance (Property and Casualty) background preferred Must be able to obtain a Property and Casualty license within 90 days from date of hire Must have excellent written and verbal communication skills Ability to communicate clearly across multiple levels Comprehensive computer skills required General Compensation Disclosure The variable compensation estimated annual range is $75,000 - $150,000 annually. You will be eligible for an hourly pay recoverable draw in addition to variable compensation

Rocky Mount, North Carolina + Skills & Traits + In the News + Perks + Responsibilities + Map + Recent Jobs This is not just another "Sales Job." It's the start of your new Sales Career! + Full-Time + Travel: Local **Skills & Traits** What makes a successful Outside Sales Representative at UniFirst? Check out the traits we're looking for and see if you have what it takes. + Ethical _10_ + Resourceful _10_ + Persuasive _9_ + Competitive _10_ + Assertive _10_ + Optimistic + Confident + Self-Disciplined + Coachable + Hardworking **Perks** **Medical** **Insurance** **Dental &** **Vision** **Uncapped Commission** **5-Star Trip for 2 for top performers** **401K** **Tutition Reimbursment** **Profit Sharing** **Advancement Opportunities** **Responsibilities** **Customer Development Representative** UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase existing account sales in a dedicated market territory. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and profitability by selling additional products and services. **A Career with UniFirst Offers:** **Training:** With the most in-depth training platform in the industry, our employees get top quality skills training designed to enhance their performance and assist them with their career potential and advancement. **Career Mobility:** We're a growing company offering significant avenues for personal development and growth, and providing for continued career progression. Some companies like to promote from within, we love to! **Technology:** UniFirst's many cutting edge sales tools and innovative programs are designed with one purpose in mind - to help you succeed. **Family Culture:** Our unique family-like culture is what makes UniFirst an organization that stands out from the rest. **Diversity:** At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful. **Responsibilities of the Customer Development Representative:** + Assist existing clients by identifying opportunities and leveraging their current partnership with UniFirst by offering additional services, products and solutions + Work with the Customer Service team to develop strategies to further develop our market share + Conduct presentation meetings with potential clients as needed + Each Customer Development Representative will be responsible for achieving 80 activities per week, including 8 Facility Needs Analysis meetings, 3 presentations and 1 sale **UniFirst offers the Benefits you need to excel as a Customer Development Representative:** + Competitive base salary + Incentives based on monthly sales + Uncapped monthly commissions + Protected territory + Industry-leading sales training + Vehicle Mileage and cell phone reimbursement + Cutting edge sales tools, including a data management device with CRM software + Full range of benefits including 401k and profit sharing, health and life insurance, Employee Assistance Program (EAP), disability coverage, vacation, sick time, paid holidays, tuition reimbursement, 30% employee discounts, and more **Qualifications** **Qualifications** + High school diploma Required; Bachelor's or associate's degree preferred + Proficiency with Mobile Technology, Microsoft Office Suite, and CRM + Outside business-to-business sales or route sales experience preferred **Company Overview:** UniFirst is an international leader in the $18 billion dollar garment services industry. We currently employ 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list. As an 80-year old company focused on annual growth, there's never been a better time to join our outside sales team. **UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws** UniFirst is an equal employment/affirmative action employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to ****************************** or call to let us know the nature of your request. UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent. UniFirst is an equal opportunity/affirmative action employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to ****************************** or call ************ to let us know the nature of your request. UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

InteLogix is seeking a Customer Service Representative to join our organization, onsite. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem solving abilities and a customer-focused mindset. Who we are: At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference. What's the Role About? If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you! In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions. + Are you energetic, enthusiastic with an engaging personality? + Are you driven to deliver effective results while providing excellent customer service? + Do you have extraordinary communication skills? What's in it for YOU? + Paid Training + Medical, Dental, and Vision Insurance + Paid Time Off + Employee Discounts + Full-time, non-seasonal + Career Advancement + Early access to earned wages via PayActiv + Access up to 50% of earned wages (capped at $500 per pay period) + Salary Range: Up to $18.00/hour - pay is determined by scope of responsibility within the role, your experience, location and other job related factors Responsibilities + Process credit card payments over the phone or via Storefront for new and existing customers. + Provide excellent care + Assist with any customer issues + Document any phone calls and actions in the data base. + Perform opening and closing duties of Storefront lobby. + Maintain concentration and focus in order to meet performance goals. + Maintain good working relationship with assigned supervisors and coworkers. Qualifications What We Look for in a Candidate: + 18 years or older + High School Diploma or GED + Ability to remain engaged on the phone and in person throughout the entirety of your shift with minimal to no distractions. + Superb attendance, so you can be there when our customers need us + Have computer technology savviness with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone All job offers are contingent upon completion of drug screen and background check. Position Category Customer Service/Collections Job Location US-NC-Rocky Mount Minimum Pay Rate USD $18.00/Hr.

Benefits: 401(k) matching Opportunity for advancement Paid time off The Gavigan Agency - Insurance & Financial Services is seeking an experienced Customer Service Agent. The successful candidate will be responsible for maintaining solid customer relationships by handling personal and commercial insurance accounts with speed and professionalism. The candidate will interact daily with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. The ideal candidate will have P&C insurance industry experience, strong attention to detail, and superior customer service skills. The candidate must also have excellent organizational, communication, and problem-solving skills. The candidate must: Answer customer calls and correspondence regarding new or existing insurance policies. Process customer payments. Assist customers with filing and managing claims. Work with prospects to gather necessary risk information, research policy options, prepare and present quotes , and bind new business. Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in agency management system. Participate in agency marketing activities, meet with carriers, attend CE sessions and other agency functions. Perform administrative duties as needed such as answering phones, opening mail, and greeting visitors. Requirements: Hold an active North Carolina Property and Casualty Insurance License. Have at least 1 to 3 years of personal lines insurance account management experience. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus, people orientation, and written and verbal communication skills. Display a positive, helpful attitude to help create a friendly, caring environment for clients and co-workers. Be a self-starter with excellent time management skills with a personal accountability mindset. Possess excellent math and reading skills to accurately perform simple calculations. Have strong attention to detail, organization, multi-tasking, and follow up skills. Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision. Have technology and computer proficiency, including agency management systems. Compensation: $37,000.00 - $55,000.00 per year The Gavigan Agency was originally established in 2010 by Owner and Principal Agent, Jon Gavigan, as an exclusive Nationwide Insurance Agency in Greenville, NC. Today, The Gavigan Agency - Insurance & Financial Services is a fully independent insurance agency with access to many of the top insurance carriers in our region. Through our storefronts in New Bern, Vanceboro and Greenville, we are happy to serve the insurance needs of our customers throughout Eastern North Carolina and beyond. At The Gavigan Agency, our top priority is doing what is best for our clients. Whether they are starting a small business, buying a new car or a new home, protecting their families with life insurance, or simply need help filing a claim; our Agency will be there every step of the way. Our goal is to become a trusted advisor to our clients and their families for all of their insurance needs. Our tag line is… “Give us the opportunity to show you the benefits of doing business with someone who cares!” If you can help us achieve this goal and truly care about the customers you serve, we want you to join our team. This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

Who we are: We are an independent property/casualty insurance agency starting our thirtieth year in Raleigh, NC. Our staff is a tight group with seventy combined years of experience. Our number one goal is to be the best advocate we can be for our clients. We partner with non-profits in our community to assist them in making it a better place to live and work. Who we are looking for: An individual that has a proven record of excellent customer advocacy skills. Someone that is a good listener and empathetic. A property/casualty licence is preferred. Without that a desire and ability to get licensed within ninety days of hire. Enterprising spirit and some sales ability desired. Good time management skills. Technology and computer proficiency. Team player and problem solver. What we offer: A fun and relaxed work environment with a great group of agents. Salary with commission income once licensed. Health insurance. Matching 401 ( K ). Short-term disability. Life insurance. Generous PTO allowance. Professional development. A position in an industry that is thriving. Compensation: $30,000.00 - $55,000.00 per year We are an Independent property/casualty insurance agency located in Raleigh, NC. Being independent means we research multiple companies to find the best match for our client's needs. We are located in Raleigh, have deep roots in the Triangle ( 2022 is our 30th year ) and are very involved in giving back to the community. This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

Responsible for receiving all calls through the switchboard and transferring calls to proper destination. Appointment scheduling and answering incoming calls from healthcare providers and patients. Uses appropriate greeting for callers. Ensures that all calls are handled in a timely, courteous manner and that patient appointing is in keeping with all GHS and clinic policies. Reschedules patients as needed to accommodate clinic schedules and assist referral physicians and other healthcare providers with information and appropriate resources to address their needs in a timely manner. Supports clinical team to more efficiently assist patients with medical questions, using templates and protocols which are completed, and sent to clinical team for response. Qualifications High School graduate with typing and computer skills; knowledge of switchboard operations, ability to deal with multiple phone lines in calm and professional manner; ability to follow medical staff instructions; ability to stay calm in emergencies; good communication and organizational skills; ability to deal with the public in a professional manner and maintain good relationships with hospital personnel and staff physicians; ability to maintain patient confidentiality.

Classified Sales If you enjoy working with people and a fast paced, always interesting work environment, the Daily Reflector in Greenville, NC has the job for you! This is a full -time position Monday - Friday. Job duties include: Helping customers over the phone and in person to place classified advertising. Making outbound phone calls to existing and potential clients to present opportunities for employment and digital advertising and offering ads in special magazine style publications. Scheduling advertising to run in the paper and digitally using a computer program. Assisting walk in customers with a variety of newspaper advertising and circulation services. Position pays an hourly rate plus commissions on sales. The ideal candidate will genuinely like people, have good written and verbal communication skills, be a good listener and be interested in and wiling to learn about marketing and advertising, both in print and digitally. Prior sales or customer service experience is helpful, but not necessary if you have an outgoing personality and are sincere and open in your communication. The Daily Reflector offers health, PTO benefits and a 401K plan. Send resume and cover letter to Kyle Stephens, Regional Advertising Director at ******************** We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

**About this role:** Wells Fargo is seeking an Associate Customer Service Representative in **Everyday Banking** . Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. **In this role you will:** + Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment + Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems + Escalate questions and issues to more senior employees **Required Qualifications:** + 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education + Bilingual speaking and reading proficiency in Spanish/English **Desired Qualifications:** + Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues + Ability to execute in a fast paced, high demand, metric driven call center environment + Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy + Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers + Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information + Knowledge, understanding and experience of internet, mobile, and social media technology **Job Expectations:** + Must be able to attend full duration of required training period + This position is not eligible for Visa sponsorship + Ability to work additional hours as needed + Schedule may be eligible for a shift differential under the terms of the shift differential policy + Must work on-site at the location posted + Must complete and pass required language assessment **Training Schedule:** + You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. + Training class starts on 2/10/2025 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. + We're open from Monday - Friday, 8:00 a.m. - 8:00 pm (EST). Your regular work schedule will be based on business need and will include working some holidays. **Compensation:** + Starting rate $20.00 per hour **Posting Location(s):** + 1100 Corporate Center Dr. Lot B, RALEIGH, NC 27607 @RWF22 **Posting End Date:** 19 Jan 2025 **_*Job posting may come down early due to volume of applicants._** **We Value Diversity** At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-427870

The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional duties include - gathering prospect information needed to obtain the sale, providing general administrative support and maintaining the customer reception area / front office. DUTIES / RESPONSIBILITIES * Greets all walk-in customers in a professional and courteous manner. * Answer and directs all phone traffic in a polite, courteous and cheerful manner. * Asks for the sale and/or attempts to schedule customers for an estimate to achieve a closing ratio of 75% (minimum). * Explain CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair. * Educate customers on CARSTAR's CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery). * Schedule and record appraisal and delivery appointments. * Update and maintain the store scheduler with Office Manager. * Collect and record payment for completed repairs; may perform some A/R. * File repair order paperwork accurately or record in CARSTAR management system. * Provide customers with CARSTAR's warranty information (5-Year and Limited Lifetime). * Perform follow-up sales calls on estimate quotes (unsold) within 48 hours. * Maintain the front office and customer reception areas. * Attend daily release meetings. * Other duties as assigned. EXPERIENCE / SKILL REQUIREMENTS * 2+ years of customer service experience required, preferably in a retail setting. * HS diploma or GED equivalent required; college degree preferred. * Excellent customer service, communication and negotiation skills. Able to relate well to a diverse customer base. * Call center sales experience (or equivalent sales experience) preferred. * Highly organized; ability to handle multiple concurrent assignments. * Proficient with Microsoft Office and POS/management systems. * Strong attention to details. * Punctual and professional appearance. * Ability to receive direction and work well with others. * Valid driver's license and insurable driving record. PHYSICAL REQUIREMENTS Essential physical requirements include: * Ability to stoop, bend and kneel, squat, kneel and pulling * Extended periods of kneeling, bending, squatting and stooping * Carry and lift heavy objects (up to 50lbs) * Standing, sitting and walking * Performing repetitive motions WORK ENVIRONMENT Exposure to: * Paint, fumes and particles * Dirt / Dust * Chemicals / Toxins * Varying heat / cold * Intermittent noise * All duties, responsibilities and experience are subject to change by location Apply Now

Uphold Dominos standards of grooming, uniform, and appearance Promote pizza products, specials, and promotions Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout Exhibit a sense of urgency when answering store phone lines or helping carryout customers Provide quality customer service to internal and external customers both over the phone and in person Ability to speak and write clearly and comprehension of using a computer based order entry system Contribute to and promote an atmosphere of teamwork, energy, and fun To have transportation to and from work to be able to be on time to scheduled shifts

At MC Management, we specialize in taking our clients' product inquiries and turning them into profitable accounts. This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development. Our entry-level Customer Service and Sales Agents continue to be the point of contact for our customer accounts. They initiate, maintain, and sustain relationships with each of our customers to bolster ROI and revenue. Internally, we focus on the growth and development of our Customer Service and Sales Agents. Since the growth we have seen over the last few months, we are seeking someone who can start with us at entry-level, but is invested in the long-term benefits of organic growth with a company. If you have a student mentality, drive to grow from the entry-level, and are passionate about working with others, this job is for you! Entry-Level Customer Service and Sales Agent Responsibilities: Execute engagement strategy, connect with potential customer accounts and educate them on their product inquiry and the added benefits of services Be a product expert to provide consistent and straightforward customer service Negotiate inquiries with precision, while overturning any additional customer objections Participate and engage in ongoing in-house training and development with other entry-level Customer Service and Sales Agents Eagerly assist in additional professional tasks and enthusiastically accept challenges What We Are Looking For In Our Next Entry-Level Customer Service and Sales Agent: A High School Diploma or equivalent is required 1-2 years of experience in customer service, sales, retail, or related field is highly encouraged Exemplary communication skills and negotiation tactics Impeccable time management skills and the ability to adapt to many situations Discipline to self-dedication to constant learning and improvement The ability to thrive in a fast-paced environment Approachable, friendly, and positive demeanor while working with entry-level Customer Service and Sales Representatives and customers

Responsible for sales activities from lead generation through the project management process. Develop and implement agreed upon Sales and Marketing Plan which will meet both personal and business goals of expanding customer base in the marketing area. Work with the center's management and support teams for the achievement of customer satisfaction and revenue generation, in line with company vision and values. RESPONSIBILITIES 1. Serve as first point of contact for walk-in, email, Ecommerce and telephone customers. 2. Demonstrate the ability to carry on a business conversation with customers and decision makers. 3. Sell consultatively and make recommendations to prospects and clients using various products and the FASTSIGNS Selling Solution System. 4. Identify sales prospects and contact these using a "drill down" and "share of wallet" concept. 5. Develop and maintain a database of qualified leads through referrals, telephone canvassing, direct mail and email. 6. Follow up on new leads and referrals resulting from telephone, marketing and email activity. 7. Develop a complete understanding of pricing and proposal models. 8. Complete all paperwork and follow established center procedures from initiation through completion of a project (i.e., Work Order, credit approvals, POS entry, pre-payment collection, artwork approval, delinquent account collection, reporting). 9. Prepare estimates and establish/maintain estimate follow-up procedures. 10. Communicate with customers on order status and changes the production schedule. 11. Maintain an attractive retail environment (clean, organized and functional). 12. Support center franchise partner or center manager as needed with reports, close-out, invoices, follow up on open estimates and orders waiting for customer approval. 13. Perform market research, competitive shops and customer surveys. 14. Identify and resolve customer satisfaction issues. 15. Establish and maintain effective team relationships with all support departments. 16. Adhere to all company policies, procedures and business ethics codes. 17. Contact customers within 3-5 days or order pick-up/delivery to confirm customer satisfaction. ADDITIONAL RESPONSIBILITIES 1. Participate in marketing events such as open house(s) and telemarketing programs. 2. Assist in collection of account receivables. 3. Coordinate shipping schedules and delivery of merchandise and services. 4. Learn basic production activities / help when needed and with tough deadlines. WORKING CONDITIONS Working conditions are normal for an office and a light manufacturing environment. Report to franchise partner or center manager. We offer regular Monday - Friday hours Monday - Thursday 8:00 - 4:30 Friday - 8:00 - 4:00 Paid Holidays PTO (Personal Time Off) We could offer a part-time position if we find the right person. Email: ****************** HR - Melissa McKnight ****************************** Compensation: $13.00 - $16.00 per hour

About the Role: We are seeking a part-time highly motivated and skilled Bilingual Call Center Representative to join our team. As a representative, you will be responsible for providing exceptional customer service to our patients and clients. Your main goal will be to ensure that all inquiries are handled efficiently and effectively, while maintaining a high level of professionalism and empathy. Hours: Monday - Friday 8am to 12pm Minimum Qualifications: * Fluent in both English and Spanish * High school diploma or equivalent * Excellent communication and interpersonal skills * Ability to multitask and work in a fast-paced environment * Strong problem-solving skills Preferred Qualifications: * High School diploma or Associate's degree in a related field * Previous experience in a call center or customer service role * Knowledge of medical terminology and procedures * Experience with electronic medical records (EMR) Responsibilities: * Answering incoming calls and responding to inquiries in a timely and professional manner * Providing accurate information to patients and clients regarding services, products, and procedures * Documenting all interactions and maintaining accurate records * Collaborating with other departments to resolve issues and ensure customer satisfaction * Continuously improving knowledge of products, services, and procedures to better assist patients and clients Skills: As a Bilingual Call Center Representative, you will utilize your excellent communication and interpersonal skills to provide exceptional customer service to our patients and clients. You will use your problem-solving skills to resolve issues and collaborate with other departments to ensure customer satisfaction. Your ability to multitask and work in a fast-paced environment will be essential in handling multiple inquiries simultaneously. Your knowledge of medical terminology and procedures, as well as experience with electronic medical records (EMR), will be beneficial in providing accurate information to patients and clients. Overall, your skills will be crucial in ensuring that our patients and clients receive the highest level of service.

1920 fenner road rocky mount nc 27804 What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile. Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity. It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward. Main Responsibilities: • Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and associates • Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs • Completing other projects and tasks as assigned by supervisor Why Penske is for You: • Competitive starting salary • Shift Premiums ($2.50 and $3.50). • Career stability • Opportunity for growth • Excellent benefits, including lots of time off • Strong, well-rounded training programs • Advanced vehicle maintenance technology • Location and schedule flexibility General Requirements:• High school diploma, equivalent, or prior work experience preferred• Valid driver's license required• Excellent customer service and communication skills• The ability to work well as part of a team• The ability and willingness to work outside• Basic mechanical ability and tool usage (preferred)• Basic computer skills• The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management• The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.• Regular, predictable, full attendance is an essential function of the job• As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.• Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms.• The associate must be able to safely work in all weather conditions.• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity EmployerPJ300

JOB\_DESCRIPTION.SHARE.HTML CAROUSEL\_PARAGRAPH JOB\_DESCRIPTION.SHARE.HTML * 24632 * 100 East Tryon Road * Raleigh, North Carolina * BUSINESS/RETAIL RESOLUTIO * Monday - Friday * Leigh Goodwin * S4 * Internal/External * 09/24/2024 mail\_outlineGet future jobs matching this search or ** Job Description** **Overview** This position is responsible for the collection of past due payments on various retail or consumer account types by phone, while upholding the Bank's high standards for the client experience. Probes with fact-finding questions to ensure a complete understanding of client's reason for delinquency, and works with client to establish payment arrangements or prescribe other treatments with the goal of bringing the account current. This position is considered a first line of defense and expected to maintain a high level of attention to detail, analyze facts, and make sound decisions in order to mitigate risk to the Bank. **Responsibilities** * Resolution Support - Contacts past due clients to collect payments. Applies the appropriate treatment to resolve delinquency, and serves as a liaison between branch and clients. * Client Service - Establishes a rapport with clients throughout work activities. Delivers the best client experience while maintaining high standards of professionalism and call quality. * Operational Support - Documents accounts, utilizes the correct system coding, and submits account maintenance with accuracy. * Procedural - Maintains a strong knowledge of Bank policies while navigating multiple systems to ensure procedures and applicable regulations are followed at all times. This job posting is expected to remain active until September 30th, 2024. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. **Qualifications** High School Diploma or GED and 2 years of experience in Collections, Customer Service, or Financial services OR N/A and N/A years of experience in Collections, Customer Service, or Financial services. Spanish language skills highly preferred. Preferred Education: Bachelor's degree Skill(s): Effective communication skills to include active listening, empathy, Ability to negotiate and collect, Ability to type and talk and work in multiple systems simultaneously, Level of attention to detail and accuracy including written skills First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: **************************************** Your Opt Out Preference Signal is Honored **Your Privacy Choices** ** Manage Consent Preferences** Always Active

SUMMARY:The Customer Service Representative position directly supports the branch safety, soundness, profitability and growth. This position will build long term customer relationships, anticipate and cross-sell banking products, meet sales goals and refer customers to additional financial service channels, as well as reach out to the community through phone calls and on-site business visits. PRINCIPAL ACCOUNTABILITIES:• Be knowledgeable about all bank products in order to acquire 100% of the customers' business.• Provides exemplary customer service.• Proactively sell new accounts and financial services to new and existing customers.• Proactively sell loan products including but not limited to consumer loans, home equity lines and lot loans.• Aggressively seeks resolution to customer concerns and problems.• Performs maintenance on existing accounts.• Promotes business for the bank by maintaining good customer relations and referring customers to other lines of business to maximize banking relationships.• May work a teller window when needed, including cash transactions.• Required to be fully knowledgeable and skilled in branch operations.• Deliver on our vision and build lifelong relationships with our customers.• Demonstrate leadership through contributing to our company mission and vision.• May lead and direct the work of others.• Relies on safe and sound judgment along with experience to plan and accomplish goals. • Possess a working knowledge of all regulatory requirements pertaining to the job function, including, but not limited to, BSA/AML, the U.S. Patriot Act, and privacy laws.• Satisfactory and timely completion of all required regulatory training.• Possesses the ability to properly complete Currency Transaction Reports (CTRs), initiate Suspicious Activity Reports, and to comply with CIP requirements.• Other duties as assigned by manager.BASIC QUALIFICATIONS:• High school diploma or GED with 1 year of direct customer contact experience.• Demonstrated ability to achieve individual goals.• Positive approach in interactions with customers and team members.• Excellent communication skills (oral and written).• Ability to calculate figures and amounts such as interest, proportions and percentages and to apply concepts of basic Arithmetic. • Ability to work with a computer and effectively use standard office equipment.• Maintain a courteous and professional demeanor. • Complete training and computer classes. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the responsibilities, duties and skills required of personnel so classified. Affirmative Action EOE M/F/Disability/Veteran

Classified Sales If you enjoy working with people and a fast paced, always interesting work environment, the Daily Reflector in Greenville, NC has the job for you! This is a full -time position Monday - Friday. Job duties include: Helping customers over the phone and in person to place classified advertising. Making outbound phone calls to existing and potential clients to present opportunities for employment and digital advertising and offering ads in special magazine style publications. Scheduling advertising to run in the paper and digitally using a computer program. Assisting walk in customers with a variety of newspaper advertising and circulation services. Position pays an hourly rate plus commissions on sales. The ideal candidate will genuinely like people, have good written and verbal communication skills, be a good listener and be interested in and wiling to learn about marketing and advertising, both in print and digitally. Prior sales or customer service experience is helpful, but not necessary if you have an outgoing personality and are sincere and open in your communication. The Daily Reflector offers health, PTO benefits and a 401K plan. Send resume and cover letter to Kyle Stephens, Regional Advertising Director at ******************** We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Business Support Associate (Customer Service) The Business Support Associate is responsible for providing timely and value-adding customer service to our customers including, but not limited to candidates, contract employees, clients and internal partners. This is a customer-facing role that will require ongoing support of customer interactions, problem resolution, and maintaining general office operations, via telephone, email, and in-person. Key Responsibilities Contractor and Client Onboarding Support candidate onboarding process, including I-9 form review and completion and validating I-9 documentation, providing assistance with pre-employment paperwork completion, distributing PPE and other assets as needed Support client onboarding process, including driving AT&E utilization Manage contractor compliance with key E-Verify requirements (e.g. expired documents, expired compliance) Assist with contractor training and certification requirements Lifecycle Management Serve as contact for contractor questions, and facilitate communication to the center through ACT and Cases to help resolve onboarding or payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.) with a goal of ensuring customer satisfaction and timely resolution Partner with the center through Cases to update contractor records for address updates, direct deposit changes, etc. Manage the processing of live paychecks Manage contractor travel booking requests Direct unemployment filing questions and workers compensation inquiries to the proper teams for resolution Operational Support Activities Provide outstanding front office customer service (telephone and reception area) Partner with talent acquisition to manage internal onboarding for all field office/on-premise hiring, including I-9 and onboarding paperwork completion, setting up desk, etc. In partnership with BSS, manage internal payroll process Asset distribution and collection for new internal hires and terminations Maintain outstanding levels of administrative support to all internal and external employees and resolve issues related to process and technology questions Serve as primary liaison between field office producers and corporate or center-based teams, and find opportunities to drive partnerships between the center and field employees Provide education and accountability to field office/VOP producers around important processes, including timely ESF submittal, timely CRG submittal, timely finish ESF submittal, etc. Serve as point of contact for real estate communications (support any in-office updates/moves/installations), and property management In partnership with BSS, manage office purchasing (P-card reconciliation) and vendor management (copier maintenance, kitchen appliance service, etc.) Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory Competencies Ability to prioritize, organize, problem solve and meet deadlines and goals Ability to communicate effectively and provide follow up Capability of working in a team-oriented environment and deliver/receive honest feedback Thorough knowledge of business policies and human resource practices Excellent written/oral communication and interpersonal skills Strong decision-making ability Ability to build strong partnerships with all internal customers, both locally and in our corporate and center-based locations Integrity and ability to maintain confidentiality and personal credibility Ability to tackle complex issues and develop innovative, practical solutions Understanding of the Allegis organization; context, complexity, dynamics, key issues and drivers Understanding how information impacts the operating company and how data will be used to support operating company decisions Action and detail oriented; able to prioritize while handling multiple tasks Qualifications 1 + years' experience in a customer service related position Associates degree or two years of applicable experience in customer service Personal Attributes Team player Tactful and diplomatic Self-starter/initiator Critical thinker Seeks growth and self-improvement Flexible Resilient/composed Self-aware

**About this role:** Wells Fargo is seeking an Associate Customer Service Representative in **Everyday Banking.** CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. Find out why we're the #1 financial services company to grow YOUR career. Apply today. **In this role you will:** * Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment * Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems * Escalate questions and issues to more senior employees **Required Qualifications:** * 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education **Desired Qualifications:** * Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues * Ability to execute in a fast paced, high demand, metric driven call center environment * Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy * Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers * Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information * Knowledge, understanding and experience of internet, mobile, and social media technology **Job Expectations:** * Must be able to attend full duration of required training period * This position is not eligible for Visa sponsorship * Ability to work additional hours as needed * Schedule may be eligible for a shift differential under the terms of the shift differential policy * Must work on-site at the location posted **Training and Schedule:** * You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. * Training class starts on 2/18/2025 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. * We're open from Monday - Friday, 8:00 a.m. - 8:00 pm (EST). Your regular work schedule will be based on business need and will include working some holidays. **Compensation:** * Starting rate $20.00 per hour **Posting Location(s):** * 1100 Corporate Center Dr. Lot B, RALEIGH, NC 27607 @RWF22 **Posting End Date:** 17 Dec 2024****Job posting may come down early due to volume of applicants.*** **We Value Diversity** At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.