Customer service agent jobs in Sayreville, NJ - 2,127 jobs

The Customer Advocacy Associate's role requires someone that can efficiently analyze customer feedback, accurately categorize the feedback, correspond with customers when appropriate, and partner with various business departments to ensure customer satisfaction. Responsibilities: Analyze customer survey feedback and sentiment and edit topic tags as needed using the survey application Accurately and efficiently, correspond with customers via email and phone as necessary, with urgency, empathy, personalization, and resolution Ensure all assigned surveys and responses have complete follow-up and closure within established SLAs Escalate second-level issues to appropriate team members within the CAD department for resolution / customer satisfaction Escalate any concerns or issues to the appropriate manager / supervisor when required Assist in documenting operational processes Assist in creating customer response templates Identify trends in the feedback and recommend solutions to help resolve business issues to provide exceptional customer experience Support efforts to improve the process and function of the department

Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual's style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people's lives. Position Overview: UNIQLO USA is looking for a talented and energetic analyst to join our Customer Engagement Center. This individual will be responsible for finding ways to improve the overall customer experience based on Voice Of Customer (VOC). We expect this person to represent our current and future customers, working directly with management, and key department leaders. Job Responsibilities: Analyze customer inquiries, various types of feedback. and related data. Report to management and department leaders with suggestions on how to improve customer experience when working with logistics-related inquiries. Understand customer voices, identify and work closely with business stakeholders both internal and external to troubleshoot customer pain points with the customer experience with efficiency. Ownership to resolve customer issues including responding to customer inquiries and creating/updating SOP. Continuously work with CEC team members to streamline and improve the customer experience and operations efficiencies within CEC. Be able to take the lead as necessary, including customer support, in order to investigate the actual situation and resolve issues. Collaborate with the Loss Prevention and Fraud Investigation teams to identify and resolve issues impacting customer experience. Is up to date and understanding of industry fraud trends Skills in defining requirements for operational changes or service improvement Capability to adhere to team processes and standards, while leading process improvement efforts. Ability to work in a fast-paced environment while maintaining a high level of attention to detail. Other duties as assigned by supervisor Requirements: Bachelors degree required, preferable areas of study are: Economics, Mathematics, Statistics, Business, Marketing, Customer Service or similar Minimum 2-3 years of experience in Logistics or E-commerce is preferred Proficiency in Microsoft Office, particularly Excel, PowerPoint as well as similar tools Flexibility and agility to adapt to changing and evolving business requirements and objectives. Results-driven with exceptional detail and knowledge around metrics with excellent problem-solving skills and a strong work ethic. Excellent interpersonal skills with the ability to build and foster strong cross-functional relationships, internally and externally. Regular, dependable attendance and punctuality is required Salary: $92,000 - $97,000 *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Job Title : Call Center Representative Duration : 2+ months contract (Possible extension ) Education : High school diploma or GED. Shift Details : M-F 11-7 and some Saturdays (8-4) as well Job Description: Two (2) years of experience and Bilingual (facility specific). -Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers. Healthcare experience required -Customer Service Professional who handles incoming and/or outgoing calls. -Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Principal Customer Success Executive is accountable for the strategic leadership and execution of post-sales activities within our most valuable accounts. This position plays a crucial role in driving ServiceNow's long-term value by accelerating customers' journey to success, ensuring predictable renewals, and maximizing the impact of ServiceNow across their business transformation initiatives. As a trusted advisor, you'll partner with C-level executives, guide seamless delivery of business transformation, and foster collaboration with ServiceNow's teams and strategic partners. What You Get to Do in This Role: Drive Post-Sales Success: Own and lead the customer's post-sales transformation, aligning ServiceNow's offerings to customer goals, and bringing relevant industry thought-leadership to the table. Foster strong relationships with C-Level executives to deliver on business outcomes. Collaborate Strategically: Partner with Account Executives to create and execute integrated pre- and post-sales strategies, delivering long-term value for both the customer and ServiceNow. Leverage the right resources at the right time to ensure success. Mitigate Risks and Drive Value: Proactively identify potential risks to success and work with the customer and internal teams to develop strategies to overcome them, ensuring a smooth path toward value realization. Focus on Key Performance Indicators (KPIs): Guide and inspire the Customer Success team to meet critical operational KPIs-adoption, technical health, renewals, customer satisfaction, and expansion. Work closely with customers to align their roadmap and drive new revenue opportunities. Foster Strategic Alignment: Build relationships with ServiceNow leaders and consistently incorporate customer feedback to drive continuous improvement. Align business transformation insights with organizational goals to ensure long-term success. Advocate for Innovation and Continuous Learning: As a strategic thought leader, drive innovative solutions for our customers, always looking for opportunities to help them achieve their long-term goals. Foster a culture of agility and calculated risk-taking within the team. Set Success Metrics and Milestones: Establish clear, measurable success metrics with the customer, and regularly review progress. Refine business transformation plans as needed to ensure milestones are met and value is realized. Qualifications The ideal candidate will have extensive experience leading large-scale digital business transformations, acting as a trusted advisor to both internal and C-level customer executives. You will be an expert in governance, strategy, and execution across cross-functional teams and have a track record of delivering scalable, repeatable success. Your passion for driving customer success at an enterprise scale and your ability to work in complex, dynamic environments will be key to your success in this role. To be successful in this role, you will need: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Experience with Public Sector or SLED is required Educational Background: BA/BS or equivalent required, Master's degree preferred. Experience: A minimum of 12 years in a management consulting or leadership role at a top-tier consulting firm, solution consulting, or similar positions focused on technology-enabled business transformations (Digital/SaaS/Enterprise Software). Leadership Expertise: Demonstrated success in running large-scale, strategic accounts and exceeding business objectives. Proven track record in building and leading high-performing Customer Success or Consulting teams. Business Acumen: Strong experience in identifying and solving complex business problems and aligning solutions with customer business objectives. Cross-Functional Leadership: A history of working across multiple functions and driving alignment in large, matrixed environments. C-Level Relationships: Strong experience building relationships with C-level business leaders, including within some of the world's largest enterprises. Adaptability: Ability to thrive in rapidly changing environments, adapting strategies to new challenges and opportunities. Execution Focus: Ability to create repeatable processes for scalable execution while maintaining a hands-on approach to ensure critical tasks are completed efficiently. Collaboration and Communication: Excellent communicator and influencer, with the ability to work effectively across a global organization and foster collaboration at all levels. Customer Focus: Deep understanding of customer needs, challenges, and motivations, with a keen ability to address concerns and ensure satisfaction. JV20 For positions in this location, we offer a base pay of $177,100 - $310,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. 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Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives

BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Job Description Role Purpose We are seeking a highly experienced and strategic Director of Service to lead our aftermarket and service business across North America. This leadership role is responsible for defining and executing service strategies that drive operational excellence, revenue growth, and long-term customer partnerships within BEUMER Group's Customer Support Product Business Portfolio. The successful candidate will bring deep expertise in one or more of the following industries: minerals and mining, petrochemical, cement, or heavy industry, and will oversee all aspects of service delivery-including technical support, warranty management, and lifecycle services-across our portfolio of filling, packaging, and palletizing systems (including stretch hood solutions) as well as bulk material handling solutions (bucket elevators, hot-material feeders, and overland conveyors). Leading a team of technical field and office-based professionals, the Director will be accountable for performance, safety, and financial outcomes while continuously enhancing service capabilities and expanding the value of BEUMER's product business offerings. Key Responsibilities Strategic Leadership & P&L Ownership Develop and execute service strategies that align with BEUMER's overall business objectives, ensuring continuous improvement and long-term growth in residential services. Lead the Service organization with full P&L responsibility, driving profitable growth through spare parts, upgrades, modernization, retrofits, and service contracts. Define and execute KPIs around equipment uptime, response time, MTTR, service contract attachment, and customer satisfaction. Drive customer-focused initiatives to expand service offerings, increase contract penetration, and enhance spare parts and warranty sales. Partner with Sales, Engineering, and Executive Leadership to develop proposals, service contracts, and lifecycle solutions that address customer needs and business opportunities. Ensure alignment with company goals related to safety, quality, sustainability, and innovation. Operational Excellence Provide full-circle management of service operations, including service contracts, warranty agreements, upgrades, preventive maintenance, and technical support. Standardize service processes across installation, commissioning, maintenance, and troubleshooting for conveyors, filling, and palletizing equipment. Ensure compliance with all safety standards (MSHA, OSHA, and petrochemical site regulations). Implement digital tools for predictive maintenance, remote diagnostics, and lifecycle planning. Monitor KPIs for service performance, customer satisfaction, and financial results; implement corrective actions where needed. Maintain oversight of hotline support, ensuring effective tiered escalation processes and swift issue resolution. Drive risk assessment and mitigation strategies to safeguard contract execution and customer relationships. Team Leadership Build, mentor, and retain a high-performing service team, including regional managers, field service engineers, and support staff. Foster a culture of safety, accountability, and continuous improvement. Develop and implement training programs to strengthen technical expertise, safety awareness, and customer service excellence. Ensure succession planning, workforce development, and talent retention to sustain organizational growth and resilience. Customer Engagement & Commercial Growth Serve as the primary executive sponsor for strategic customers, ensuring high-quality lifecycle support. Drive service sales including LTSA/SLAs, audits, modernization packages, and training programs. Proactively engage with customers to identify opportunities for service improvements, upgrades, and future contracts. Represent BEUMER Group in customer meetings, negotiations, and strategic reviews, ensuring a balance of customer satisfaction and business performance. Annual compensation range: $140,000.00 - $150,000.00 annually The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors. Qualifications Key Requirements and Professional Attributes Bachelor's degree in Engineering, Business, or related field (Master's degree preferred). Industry Expertise: Minimum 10+ years' leadership experience in Service/Aftermarket roles within industrial equipment supporting minerals & mining, petrochemical, or heavy manufacturing environments. Technical Scope: Strong knowledge of conveying systems (overland conveyors, bucket elevators, feeders for hot materials) and/or end-of-line packaging systems (stretch hood, palletizers, filling solutions). Proven track record of growing service revenue through spare parts, modernization, and service contracts. Experience leading large, distributed service organizations with a mix of direct and indirect resources. Strong financial acumen (budgeting, forecasting, ROI analysis). Ability to engage credibly with senior-level customer stakeholders and negotiate service agreements. Exceptional leadership, communication, and influencing skills across all organizational levels. Ability to travel up to 50% of the time, based on business needs. Additional Information BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees: Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents. 401(k) with Generous Match: Secure your financial future with our competitive retirement plan. Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too! Ancillary Insurances: Including vision, accident, and critical illness insurance. Generous Paid Time Off: Achieve the optimal work-life balance. Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most! Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential. BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.

smart Trade Technologies is a software company providing electronic trading solutions. Our clients are investment banks, stock exchanges, brokers and hedge funds. smart Trade enables the management of financial workflows in real-time between different market participants. smart Trade's cutting-edge technology allows our clients to optimize their trading workflow while lowering total cost of ownership. Join us to be part of an innovative and global company with offices in London, Milan, Aix-en-Provence, New York, Singapore, Tokyo and Tunis. You will contribute to the ambitious development plan of the company. Job Description As a Client Services Expert, you will work closely with the Client Services Team Lead in driving the IT Support activities for the Americas region. You will act as a subject matter expert for the team and be primarily responsible for the front-line technical support of or product solutions and software application. In addition to managing product support tickets, phone calls, and emails, you will also assist clients with product how-to questions and technical issues. You will come to strengthen a dynamic and highly technical team, in your role you will: · Acts as a "referent" for the team on the technical, functional and procedures aspects. · Maintain a high level of customer satisfaction. · Manage support tickets, calls and emails. · Follow-up issues, and define the appropriate action plans. · Communicate client input to internal product development. · Work with cross-functional teams to ensure client objectives are met. · Identify potential system and client relationship enhancements. Qualifications · Communication skills and positive mind in order to efficiently communicate with the team and clients. · Experiences in a Client Services position in the industry of Foreign Exchange/Electronic trading. · General knowledge in Linux system. · General knowledge of Java is a plus · General knowledge in databases is a plus · Experience with the FIX protocol is a plus. · Experience in electronic trading related projects is ideal. · Able to define priorities and be self-organized Additional Information All your information will be kept confidential according to EEO guidelines.

Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery. Job Description Skillsets Required - Experience with BI tools in a Customer Care or Helpdesk environment - Working with various TMS tools - Data Analysis experience in discussing reporting requirements and creating reports - Experience with Zendesk / Good Data is useful - Proficient in MS Excel, creating reports, working with pivots and macros - Technical knowledge of reporting tools like Crystal Reports, Business Objects useful but not required Experience Level - 5 + years - 2 - 3 years in a Customer Care / Heldesk environment Thanks Ashok ************ Qualifications Zendesk Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionLocation: Brooklyn, NYSalary: $20-$25 hourly Candidate MUST be bilingual Spanish We are seeking a customer-focused and detail-oriented Customer Support Agent to support users of our Earned Wage Access (EWA) platform. This role is responsible for assisting employees and employer clients with account questions, transactions, and platform navigation while delivering a positive and professional support experience. The ideal candidate is patient, tech-savvy, and comfortable supporting financial and payroll-related products.Key Responsibilities for Customer Support Agent: Respond to customer inquiries via phone, email, chat, and ticketing systems (Zendesk) Assist users with EWA account setup, access issues, and transaction questions Provide clear explanations of earned wage access features, timelines, and limitations Troubleshoot basic technical and user-related issues Escalate complex or sensitive issues to the appropriate internal teams Document customer interactions accurately in CRM or support systems Follow security and data privacy protocols when handling user information Meet response time, resolution, and customer satisfaction goals Qualifications for Customer Support Agent: Bilingual Spanish required 2+ years of experience in customer support, call center, or help desk roles preferred Experience in Zendesk strongly preferred Strong verbal and written communication skills Comfortable explaining financial or pay-related concepts in simple terms Basic technical troubleshooting skills Ability to multitask and work efficiently in a fast-paced environment

Polymarket is the world's largest prediction market. It's half "put your money where your mouth is," half search engine for the future. We're growing fast - both in terms of volume (>$6B traded so far this year) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire. About the Role We're looking for a community-first customer support lead to own the user experience across live chat, email, and beyond. You'll be the trusted voice of Polymarket for thousands of users, solving problems in real time, spotting trends before they become issues, and helping shape the way we engage with our community. This role goes beyond answering questions-you'll build processes, create tools, and train others to deliver the kind of support that keeps users coming back. If you're the kind of person who thrives in fast-moving environments, loves free markets, enjoys crypto culture, you'll fit right in. What you'll do Manage customer support inquiries, discord messages and live chat during multiple timezones. Collaborate with regulated entities to maintain clear, compliant, and regulator-ready communication across all touchpoints. Develop and lead a culture of delightful customer support across multiple channels (discord, email, telegram & chat). Act as a trusted point of contact for the community and escalate high priority issues related to product, design & engineering teams. Build internal programs, tools, resources and training to help launch or improve product support workflows. Ensure compliance with Polymarket regulations and standards. Use data and customer paint points to identify opportunities to reduce customer friction. What we're looking for The perfect candidate has operated at the intersection of finance, technology, and user engagement, and brings familiarity with fast-moving ecosystems at innovative trading, crypto, or gaming platforms. We're looking for someone with 4+ years of experience in financial services, fintech, gaming, or web3 - ideally with hands-on exposure to exchanges, digital asset platforms, or regulated fintech environments. Experience in payments, market operations, KYC/AML compliance, or trading infrastructure is highly valued, as is a comfort navigating the evolving world of financial technology, crypto, and decentralized finance (DeFi). Familiarity with managing large Discord or online communities is preferred, along with an understanding of current best practices for community engagement and moderation. Polymarket is a 24/7/365 business so availability to work shifts on weekends, and outside of the "standard" work day. You can pivot on the fly. Polymarket is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You're not looking for a boring job. You want to be part of a winning team. We're stronger together, and you're a person who embraces being pushed out of your comfort zone. Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences. You're never tired of learning. You want to be a pro in bleeding edge tech like DeFi, Prediction Markets, DAOs, and Web 3.0. Benefits Competitive salary & equity Unlimited PTO, Health, Vision, & Dental coverage 401k match Hardware setup - new MacBook Pro, big display, & accessories. In Office Lunch Provided 5 days per week Wealth of Complimentary Snack and Drink Options in office.

ABOUT FANDUEL FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product. In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico. The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company's affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia. FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT). THE POSITION Our roster has an opening with your name on it We are seeking Customer Service Game Changers with an acute, customer centric mindset, to support the players of the Number 1 Sportsbook in the US. We're hiring for overnight and weekend shifts that will start between 5:00 - 11:30 pm, candidates must be able to complete initial training during the day shift and must located in the state of New Jersey, within 120 miles from Jersey City. The ideal candidate will have previous iGaming experience, be passionate about sports and possess the ability to adapt to and embrace any challenge and opportunity presented to them. In addition to the specific responsibilities outlined below, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs. THE GAME PLAN Everyone on our team has a part to play 1. Customer Support: Respond promptly and professionally to customer inquiries via various channels including live chat, email, and phone. Assist customers with account-related queries, betting and promotion inquiries, and technical issues. Provide explanations on betting options and outcomes, odds, promotions, and policies. 2. Problem Resolution: Investigate and resolve customer complaints or issues efficiently and effectively. Escalate complex problems to higher-level support or management when necessary. Follow up with customers to ensure satisfactory resolution of issues. 3. Product Knowledge: Maintain a deep understanding of our sports betting platform, including available sports, markets, and features. Stay updated on sports events, odds changes, and industry trends. Educate customers on how to navigate the platform, place bets, and utilize features effectively. 4. Compliance and Responsible Gaming: Adhere to regulatory requirements and company policies related to responsible gaming and customer verification. Identify and report any suspicious activities or potential compliance issues. Assist customers with setting limits, self-exclusion, and accessing responsible gaming resources. 5. Ability to work a flexible schedule, I.e., holidays, weekends, evenings, and overnight in addition to large sporting events (Super Bowl, Kentucky Derby, March Madness) as needed. Please note that employment in this role is contingent upon the successful candidate obtaining gaming licenses for certain jurisdictions. This licensing process includes comprehensive background checks by the state gaming commission, encompassing criminal records, financial history, and personal background verification, to ensure compliance with state gaming regulations Candidate must comply with and support the company's responsible gambling policies, procedures, and initiatives. THE STATS What we're looking for in our next teammate Minimum 12 months Customer Service experience in the Sports Betting industry Strong knowledge of sports and betting terminology, including various types of bets and odds formats. Excellent communication skills, both verbal and written. Ability to adapt and deliver in a fast-paced environment. Strong problem-solving abilities and attention to detail. Familiarity with customer service software and CRM systems. Willingness to work flexible hours, including evenings, weekends, and holidays. Commitment to upholding responsible gaming practices and compliance standards. If you are passionate about sports and have a strong customer service background with experience in sports betting, we invite you to apply for this exciting opportunity. Join us in delivering exceptional service and enhancing the betting experience for our customers. PLAYER BENEFITS We treat our team right We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level. FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or another other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included. The applicable hourly pay for this position is $21 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation.

Unify was founded January 17th, 2023 by Austin Hughes and Connor Heggie. Prior to Unify, Austin led Ramp's growth product team focused on new customer acquisition, and Connor was a machine learning research engineer at Scale AI. The rest of our team comes from companies like Airbnb, Spotify, Bridgewater and Retool. Our mission is to build the first system-of-action for go-to-market teams, starting with an end to end platform powering warm outbound. Today, outbound sales is dominated by cold, mass outreach that floods people's inboxes and converts to deals at a tiny rate. We're building a platform to power warm outbound, allowing go-to-market teams to get in touch with the right people at the exact time they're looking for a solution. We've grown revenue 8x year-over-year, and are already serving customers like Guru, Justworks, Together.AI, Flock Safety, Hightouch and more. We're a high energy, high intensity team and we've raised $58M from Thrive, Emergence, OpenAI and others. Come join us in changing how go-to-market works. About the Role This is a unique opportunity to join our team in Customer Support, working at the intersection of customer experience, product, and operations. In this role, you'll help build and optimize our support infrastructure while ensuring exceptional customer experiences. This position is perfect for someone excited about combining hands-on customer support with product strategy and operational improvements in a fast-paced and dynamic environment. You'll work closely with cross-functional teams, including product and engineering, to enhance our operational efficiency, identify opportunities for improvement, and scale processes as we grow. With the opportunity to have a direct impact on both day-to-day operations and long-term success, this role is ideal for someone who is detail-oriented, data-driven, and passionate about delivering value to customers. What You'll Do Be a Customer Advocate: Serve as a key point of contact for customer issues, providing expert guidance while documenting patterns to inform process improvements. Develop Knowledge Base Content: Build, maintain, and optimize our technical documentation, troubleshooting guides, and best practice resources using Pylon. Drive Product Insights: Actively use our product to identify friction points and improvement opportunities, providing structured feedback to product and engineering teams. Scale Operational Processes: Design and implement scalable support processes to ensure consistency and efficiency as our customer base grows. Test and Innovate: Experiment with new support strategies and AI tools to enhance the customer experience. Collaborate Cross-Functionally: Work with product and engineering teams on bug reporting, feature requests, and prioritizing customer-impacting updates. Maintain Operational Dashboards: Create and update documentation for common customer scenarios while managing support-related dashboards and metrics. What You'll Need Experience: 2-4 years in customer support/success, product, or operations roles Track record of creating and maintaining user-facing documentation and help articles. Background analyzing user feedback and product metrics to identify improvement opportunities. Strong data analysis skills with proficiency in Excel and basic SQL for product analytics. Familiarity with knowledge base platforms (Pylon experience is a plus). Experience working with technical products or cross-functionally with product teams. Core Competencies: Excellent written and verbal communication skills. Detail-oriented approach to documenting user processes and product solutions. Product-minded approach with strong analytical problem-solving abilities. Proven ability to translate user needs into actionable product insights. Experience collecting, analyzing, and acting on user feedback to drive product improvements. About this Role This is a full-time, salaried position that includes a target equity package and comprehensive benefits, including medical, dental, vision, and 401(k) options. The position is onsite in either San Francisco, CA, or New York City, NY, offering the invaluable opportunity to work closely with a talented team in a dynamic, high-energy environment. Being in-person enables real-time collaboration, fosters creative problem-solving, and strengthens the connections that drive innovation and impact. You'll be at the center of our operations, contributing to a culture that values engagement, growth, and teamwork.

We may be a car dealership but this won't be like any typical dealership work experience around. We're looking for high energy, fun, friendly and professional individuals to join our team. Don't worry ... this isn't a sales position. This is a salaried role with awesome benefits, like flexible hours, mentor training and professional development. Our award-winning company serves Essex, Union and Morris counties and offers great pay, benefits and an excellent place to work. Job Summary: The Customer Care Ambassador (CCA) reports directly to the General Manager and is part of a team of individuals whose primary responsibility includes ensuring 100% satisfaction of the Dealership's customers. Customer Care Ambassadors serve as the first point of contact to customers as greeters who guide guests through the customer journey. The friendliest people in the store, the CCAs must be able to enthusiastically transfer their happiness to others. Job accountability includes but not limited to: Overall Respond to queries from the public and guests. Project a friendly and upbeat attitude toward guests at all time. Ensure knowledge of staff movements in and out of organization in order to correctly route guest queries. Listen to customer concerns and address issues. Maintain look and appearance of showroom and guest lounge. Meet and Greet Customers Enthusiastically greet and welcome guests entering the store, both indoors and often outside at the service entrance. Direct guests to appropriate sales consultant or service adviser. Phone Reception Answer phones, screen and direct calls. Provide general information to callers. Abide by Maplecrest Company Expectations Demonstrate behaviors consistent with the Company's Vision, Mission and Values in all interactions with customers, co-workers, vendors and suppliers. Adhere to all company policies, procedures and safety standards. Requirements: High school diploma; some college a plus Experience providing quality customer service Demonstrated interpersonal, verbal and written communication skills Valid state drivers' license Spanish speaking a plus Key Competencies: Professional and personal presentation Customer service oriented Attention to detail Initiative Responsible Maplecrest is an equal opportunity employer and a drug and alcohol-free workplace Equal Employment Opportunity Maplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications and abilities. The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed

:" ABOUT FANDUEL FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product. In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico. The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company's affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia. FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT). THE POSITION Our roster has an opening with your name on it We are seeking Customer Service Game Changers with an acute, customer centric mindset, to support the players of the Number 1 Sportsbook in the US. We're hiring for overnight and weekend shifts that will start between 5:00 - 11:30 pm, candidates must be able to complete initial training during the day shift and must located in the state of New Jersey, within 120 miles from Jersey City. The ideal candidate will have previous iGaming experience, be passionate about sports and possess the ability to adapt to and embrace any challenge and opportunity presented to them. In addition to the specific responsibilities outlined below, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs. THE GAME PLAN Everyone on our team has a part to play 1. Customer Support: * Respond promptly and professionally to customer inquiries via various channels including live chat, email, and phone. * Assist customers with account-related queries, betting and promotion inquiries, and technical issues. * Provide explanations on betting options and outcomes, odds, promotions, and policies. 2. Problem Resolution: * Investigate and resolve customer complaints or issues efficiently and effectively. * Escalate complex problems to higher-level support or management when necessary. * Follow up with customers to ensure satisfactory resolution of issues. 3. Product Knowledge: * Maintain a deep understanding of our sports betting platform, including available sports, markets, and features. * Stay updated on sports events, odds changes, and industry trends. * Educate customers on how to navigate the platform, place bets, and utilize features effectively. 4. Compliance and Responsible Gaming: * Adhere to regulatory requirements and company policies related to responsible gaming and customer verification. * Identify and report any suspicious activities or potential compliance issues. * Assist customers with setting limits, self-exclusion, and accessing responsible gaming resources. 5. Ability to work a flexible schedule, I.e., holidays, weekends, evenings, and overnight in addition to large sporting events (Super Bowl, Kentucky Derby, March Madness) as needed. * Please note that employment in this role is contingent upon the successful candidate obtaining gaming licenses for certain jurisdictions. * This licensing process includes comprehensive background checks by the state gaming commission, encompassing criminal records, financial history, and personal background verification, to ensure compliance with state gaming regulations * Candidate must comply with and support the company's responsible gambling policies, procedures, and initiatives. THE STATS What we're looking for in our next teammate * Minimum 12 months Customer Service experience in the Sports Betting industry * Strong knowledge of sports and betting terminology, including various types of bets and odds formats. * Excellent communication skills, both verbal and written. * Ability to adapt and deliver in a fast-paced environment. * Strong problem-solving abilities and attention to detail. * Familiarity with customer service software and CRM systems. * Willingness to work flexible hours, including evenings, weekends, and holidays. * Commitment to upholding responsible gaming practices and compliance standards. If you are passionate about sports and have a strong customer service background with experience in sports betting, we invite you to apply for this exciting opportunity. Join us in delivering exceptional service and enhancing the betting experience for our customers. PLAYER BENEFITS We treat our team right We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level. FanDuel is an equal opportunities employer and we believe, as one of our principles states, "We are One Team!". As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or another other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included. The applicable hourly pay for this position is $21 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. "}

If you want to work in an innovative, and fast\-paced environment, you're the perfect candidate for this job, especially if you are creative with a talent for solving both routine and unique problems. To succeed in this position, you will need to support corporate customers, in a highly visible role that has a positive impact on both the customer and the our company. This VoIP Customer Support position is based in Inwood, NY, near JFK, within close walking distance of the LIRR Inwood station and is a full time and permanent opportunity. Responsibilities Provide new and existing customers with stellar customer service experiences as the 1st point of contact with our company. Provide basic level 1 technical support for any issue customers experience and walk customers through a solution. Correspond and follow up on high ticket volumes via emails, chat and calls from our customers. Effectively resolve or escalate customer queries in a considerate, accurate, and timely manner. Compose thoughtful, personalized responses for a variety of consumer requests. Use critical thinking skills to answer and solve inquiries, requests and problems, always looking to achieve quick and efficient resolution. Identify recurring technical issues and propose solutions to address the root of the problems. Effectively multi\-task; quickly responding to requests in addition to current tasks being performed. Our Process We thank all applicants in advance for their interest and taking the time to apply for this position! We'll review your application along with all the others we receive and pick the top profiles for a screening call. Often due to time constraints and our candidate volume, only the short\-listed candidates are contacted but we do consider each application carefully. If you have been selected as a short\-listed candidate, we will contact you for a short screening call to get to know you better. If you don't get a call or email, please don't be disappointed. We receive many applications for each role and have to prioritize who we speak to. Requirements Excellent written and verbal communications skills along with an ability to handle all interactions with clients with professionalism. Ability to listen and understand the customer’s needs before “telling” or “suggesting” anything, ensuring that the customer is receiving a solution that truly adds value and leads to customer satisfaction. Technical, troubleshooting and analytical skills. Work experience in a customer service field, with experience in a technical support role in SaaS, Networking, or telecommunications environment (preferred). Understanding of basic networking concepts. Support \/ service ticketing system experience desired (Zoho a plus). Proficiency with Microsoft Office (Word and Excel) \/ Google Apps is a must. Strong organizational and interpersonal skills. Ability to simplify complex problems and craft solutions Ability to understand networking and monitoring tools Benefits Opportunities to develop your career in an organization with a proven track record of advancement A friendly, family\-oriented work culture with weekly team lunches and company outings Opportunities for hands\-on technical training and the ability to contribute to future company initiatives Generous market competitive total compensation package 401(k) with company match Health Insurance Paid time off plus holidays Paid training opportunities High\-growth,\-paced environment with collaborative and unique team culture "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"689056853","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Technology"},{"field Label":"Salary","uitype":1,"value":"50k"},{"field Label":"City","uitype":1,"value":"Inwood"},{"field Label":"State\/Province","uitype":1,"value":"New York"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"11096"}],"header Name":"Entry Level VoIP Customer Support","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00248003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"**********01866009","FontSize":"12","google IndexUrl":"https:\/\/newtelsystems.zohorecruit.com\/recruit\/ViewJob.na?digest=W1.ljy KCN8BswK82DXdkHwoGT7J2fd8qNeUBX0mmvww\-&embedsource=Google","location":"Inwood","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"dp9bd3bf4db76ffc343a08227bf803f5f46dc"}

Job Description We are seeking a highly motivated and organized Customer Service/ Dispatcher to join our team and contribute to our mission of delivering quality garage door solutions to our valued customers. Precision Overhead Garage Door Service is the #1 garage door company in the US with over 100 locations in the country! Precision Door Tristate is a franchise that has been in business since 1999 and is the leading overhead garage door company in the tri-state area. We are headquartered in Northern NJ and have locations in NY (Long Island, Westchester & Hudson Valley) and Fairfield County, CT. Customer Service/ Dispatcher Description: Receive incoming service requests from customers, technicians, or sales representatives. Efficiently schedule service appointments based on technician availability and geographic location. Maintain clear and professional communication with customers regarding appointment times and any delays. Confirm appointments with customers and provide estimated arrival times. Input data into the dispatching software or system, ensuring data integrity. Monitor and manage technician availability and workloads. Handle emergency service calls promptly and effectively, dispatching technicians as needed. Address scheduling conflicts, delays, or disruptions promptly and find suitable solutions. Scheduling door estimates Why Precision Overhead Garage? Don't miss out on this incredible opportunity to kickstart your career with a thriving company. We prioritize your health and future. Our Comprehensive benefits include top-tier medical, dental, and vision coverage, plus life insurance and 401k plan. Join our team and enjoy the security of working for a company that truly cares about you. We believe in work-life balance. Enjoy generous PTO including vacation, sick, and personal time. Awesome perks including : Bonus opportunities Paid Training Company events Breakfast and snacks. Growth opportunity and career path Customer Service/ Dispatcher Requirements: Bilingual proficiency in English and Spanish is a plus High school diploma or equivalent. Previous experience in dispatching or customer service is a plus. Strong organizational and multitasking skills. Excellent communication and detailed oriented skills. Proficiency in using scheduling and dispatching software. Ability to work well under pressure and adapt to changing priorities. Knowledge of the garage door industry is a bonus but not required. Join our team and be a part of our mission to provide exceptional garage door services to our customers!

Job Description: Club Ticket Agent Manager (Full-Time) Position Type: Full-Time Reports to: Club General Manager Schedule : Various The Club Ticket Agent Manager is responsible for leading and overseeing all front-of-house ticketing operations at City Night-Life Entertainment Corp. This role ensures that the ticketing team delivers a fast, efficient, and welcoming experience for every guest. The Ticket Agent Manager will manage a team of ticket agents, oversee guest list and box office operations, ensure compliance with entry regulations, and collaborate with event and security teams to support smooth club entry flow. Key Responsibilities: Supervise all ticketing and front entry operations during club hours and special events Hire, train, schedule, and manage ticket agent staff, ensuring excellent customer service Maintain the accuracy of guest lists, ticketing systems, and VIP/reservation check-in procedures Oversee cash handling, reconcile daily sales, and prepare end-of-night financial summaries Ensure compliance with ID verification procedures and age-restricted entry laws (e.g., 21+ nights) Handle customer inquiries, complaints, or disputes professionally and in a timely manner Work closely with security, operations, and event teams to manage crowd flow and safety at entrances Monitor and maintain equipment used at entry points (POS, scanners, wristbands, etc.) Provide performance feedback and coaching to front-end staff Ensure proper staffing levels for expected crowd sizes and event types Qualifications: Minimum 2-3 years of supervisory experience in ticketing, box office, or front-of-house operations (nightlife or hospitality preferred) Strong leadership, organizational, and customer service skills Experience with ticketing platforms, POS systems, and entry management tools Excellent communication and problem-solving abilities Ability to work in fast-paced, high-volume environments Strong attention to detail, especially with cash handling and reporting Must be 21 years or older due to alcohol-related entry policies Availability to work nights, weekends, and holidays High school diploma or equivalent required; associate or bachelor's degree in Hospitality, Business, or a related field is a plus Please Note: If you are not 21 years of age or older, you will not be scheduled to work on 21+ nights due to state alcohol laws. This is a legal requirement, and we must comply with all regulations regarding the service and handling of alcohol. We encourage all applicants and team members to review their local and state laws related to alcohol service and age restrictions. Thank you for your understanding and cooperation. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Lead the Way as a Ticket Agent Team Leader! Are you ready to take charge and make your mark in the vibrant world of entertainment? At City Night-Life Entertainment, located in the heart of Newark, NJ, we bring the city's nightlife to life. From live performances to unforgettable events, we're passionate about creating exceptional experiences for our guests. Now, we're looking for a Ticket Agent Team Leader to join our team and help ensure our operations run smoothly. About the Role As a Ticket Agent Team Leader, you'll play a key role in overseeing our ticketing operations and leading a team of ticket agents to deliver outstanding customer service. This is a fantastic opportunity for someone with at least 1 year of experience in a similar role who's ready to step up and take on a leadership position. What You'll Do Your day-to-day responsibilities will include: - Team Leadership: Guide, support, and motivate the ticket agent team to meet performance goals and deliver exceptional service. - Customer Service: Ensure our guests have a seamless and enjoyable ticketing experience by addressing inquiries and resolving issues promptly. - Operations Management: Oversee ticket sales, manage schedules, and ensure smooth daily operations at the ticketing counter. - Problem-Solving: Handle escalated customer concerns and work to resolve them effectively and professionally. - Collaboration: Work closely with other departments to ensure an efficient flow of information and a positive guest experience. What We're Looking For To succeed in this role, you'll need: - Experience: At least 1 year of experience in a similar role, preferably in ticketing, entertainment, or customer service. - Leadership Skills: A proven ability to lead and inspire a team to perform at their best. - Communication: Strong interpersonal and communication skills to interact effectively with both team members and guests. - Problem-Solving Abilities: A proactive approach to identifying and resolving challenges. - Organizational Skills: The ability to manage multiple tasks and maintain attention to detail in a fast-paced environment. Why Join City Night-Life Entertainment? At City Night-Life Entertainment, we're more than just a company - we're a community. Our team is passionate about creating memorable experiences, and we thrive on collaboration, creativity, and a shared love for the entertainment industry. If you're looking for a role where you can grow, lead, and make an impact, this is the place for you. Ready to Apply? If you're excited about this opportunity and meet the qualifications, we'd love to hear from you! Take the next step in your career and join the City Night-Life Entertainment team as our Ticket Agent Team Leader. Apply today and help us create unforgettable moments for our guests!

At South Shore Chrysler Dodge Jeep Ram, we are committed to an environment where the customer is always treated with respect and dignity. Our employees are our most valuable resource and growth is encouraged through diligence, teamwork & consistency. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today! What We Offer Medical, Dental & Vision Insurance 401K Plan + Match Paid time off and vacation Short/Long Term Disability Growth opportunities Paid Training Employee vehicle purchase plans Saturday Lunches Family owned and operated Long term job security Health and wellness Discounts on products and services Above average industry pay Responsibilities Effectively and courteously communicates with customer in order to schedule service / maintenance / sales call while gathering information on the customer's current systems and needs as well as ensuring that the decision maker is present at the time of the call. Responsible for calling customers to remind them of the upcoming scheduled appointment, to keep the customer informed on any changes in technician/installer arrival time, and to schedule service/maintenance calls.Understand customer; match requirements and concerns to various service options Explain service being performed and keep customer informed and updated throughout the service of their vehicle Stay up to date on new products, features, accessories and attending product training as required Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness. Qualifications Service Dispatch experience preferred Strong focus on providing excellent customer service High school diploma or higher education Clean driving record & valid driver's license Driven personality, eager to improve and able to work within and support internal teams We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.