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Customer service agent jobs in Sherwood, AR - 267 jobs

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  • Associate Customer Service Representative

    All Lines Technology 3.3company rating

    Customer service agent job in Little Rock, AR

    The Associate Customer Service Representative II is responsible for responding to customer inquiries via telephone or email, providing problem resolution in alignment with the organization's service standards. Key Responsibilities: Handle customer inquiries and resolve issues promptly and professionally. Analyze customer service needs and communicate effectively with service and technical departments. Solve basic customer problems while ensuring a positive customer experience. Frequently report to the Customer Service Manager. Experience Level: Level II: 3-5 years of experience in customer service or a related field.
    $26k-33k yearly est. Auto-Apply 39d ago
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  • Associate Customer Service Rep II

    Lancesoft 4.5company rating

    Customer service agent job in Alexander, AR

    Job Title: Sales Associate Customer Service Rep II Duration: 12+months Pay Range: $19.70/hr Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards. The Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight. The Entry level will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services. Solve simple customer problems and analyze customer service needs for communication to service and technical departments. Frequently reports to the Customer Service Manager. Responsibilities: May respond to e-mail inquiries. Customer service is the primary function but may include minimal selling or promotion of products or services. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Requires ability to navigate a computerized data entry system or other relevant applications. Handles customer service inquiries and problems via the telephone and records consistent problem areas Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Requires limited knowledge of the organization, products, and/or services. Education and Experience: Associates or Bachelor's Degree required. 3-5 years related experience in manufacturing setting Skills and Knowledge: Good comprehension of the English language, both written and verbal. Basic computer skills. Great intrapersonal skills Great communication skills
    $19.7 hourly 14d ago
  • Bilingual Representative II, Customer Service Operations

    Cardinal Health 4.4company rating

    Customer service agent job in Little Rock, AR

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** This Bilingual Representative II, Customer Service Operations is responsible for providing exceptional service to members by handling inbound and outbound calls, addressing inquiries, resolving concerns, and processing product reorders. This role focuses on delivering accurate, timely, and professional support to ensure member satisfaction and retention. **_Responsibilities_** + Answer inbound calls and make outbound calls as needed to assist members with orders, inquiries, and concerns. + Process product reorders accurately and efficiently, starting with diabetic testing supplies and CGM products; expand to other product lines after initial training. + Provide professional and courteous service to resolve member issues on the first call whenever possible. + Escalate complex issues via email to leadership or other departments when necessary. + Maintain accurate member records by updating information in company systems promptly. + Meet performance metrics including Average Handle Time (AHT), First Call Resolution (FCR), call volume targets (60+ calls per day), and other KPIs. + Adhere to HIPAA guidelines and safeguard all confidential member information. + Participate in ongoing training to learn new products and improve service quality. + Collaborate with team members and other departments to ensure seamless member support. + Attend required meetings and contribute feedback to improve processes and policies. + Perform additional responsibilities or special projects as assigned. **_Qualifications_** + High School Diploma, GED, or equivalent work experience, preferred + 1-3 years of customer service experience in a call center environment, preferred + Fluent in English and Spanish (able to communicate clearly and effectively in both languages, verbally and in writing) + Strong customer service skills with a proven ability to resolve issues and meet performance goals + Basic knowledge of, or ability to learn, customer service processes and best practices + Demonstrated success in achieving KPIs and objectives + Proficiency in basic math and business calculations + Working knowledge of computer systems and data entry; ability to learn new platforms quickly + Basic proficiency in Microsoft Office applications (Word, Excel, Outlook) **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisors or senior peers on complex and unusual problems **Anticipated hourly range:** $15.70 per hour - $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/02/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.7-22.5 hourly 11d ago
  • Customer Care Specialist

    Bert Black Service Companies 3.8company rating

    Customer service agent job in Pine Bluff, AR

    Be the Voice That Builds Trust-Join Bert Black Service Companies Today. At Bert Black, you're not just picking up the phone. You're the first impression, the calming voice, and the solution provider. We're a powerhouse in heating, cooling, plumbing, and electrical services, and we need a Customer Care Specialist who thrives on helping people and making a real impact. If you're looking to grow with a company that backs your ambition and values your voice, this is your moment. What's in It for You? Pay Range: $32,000 - $42,000 per year, based on your experience and drive Comprehensive Benefits: Health insurance, paid time off, and more Training that Counts: Paid onboarding to equip you for long-term success Work-Life Balance: Enjoy stability and structure in a supportive environment Perks that Matter: Positive company culture that celebrates wins, big and small Why You'll Love It Here You're Part of the Team: Tight-knit environment where your input is heard Grow With Us: Career advancement and leadership opportunities are real You Make a Difference: Your communication skills and empathy create better service and loyal customers Your New Role Located in Pine Bluff, Arkansas, this is an on-site position where your voice drives customer experience and satisfaction. Here's what your day-to-day will look like: Create lasting impressions with exceptional phone and email interactions Answer inbound calls and reach out for appointment reminders, promotions, and follow-ups Communicate clearly with customers, technicians, and coworkers to keep everyone in sync Keep our customer database up to date with accurate notes and info Handle conflict with professionalism, speed, and empathy Collaborate with the team to keep operations running smoothly Support internal processes with various administrative tasks Hit key performance benchmarks and maintain high service standards Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience. High school diploma or GED required Prior customer service experience is a plus, but not mandatory Solid communication and active listening skills Basic computer and typing proficiency Detail-oriented and well-organized Positive attitude and a natural team player Strong problem-solving ability and a calm demeanor under pressure Comfortable sitting for long periods and working in a call-heavy environment Willingness to take initiative and support after-hours or weekend needs when required Local area familiarity or map navigation skills are helpful Bert Black Service Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red
    $32k-42k yearly 60d+ ago
  • Clinical Care Oversight Professional (LPN/PTA/OTA)

    Centerwell

    Customer service agent job in Little Rock, AR

    **Become a part of our caring community and help us put health first** As a Clinical Care Oversight Professional, you will provide clinical support to the assessment and evaluation of patients' needs and requirements to achieve and/or maintain optional wellness. Your work assignments are often straightforward and of moderate complexity. As a Clinical Care Oversight Professional, you will support a member's optimal wellness state by recommending members/families toward and facilitate the interaction with resources appropriate for the care and wellbeing of patients. You understand your own work area professional concepts/standards, regulations, strategies, and operating standards. You will make decisions regarding your own work approach/priorities and follow direction. Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation. **Use your skills to make an impact** **Required qualifications:** + Minimum required education: LPN/PTA/OTA licensed in Florida with no disciplinary action. LPN candidates with multistate compact license can also be considered. + Ability to work independently under general instructions and with a team + Ability to clinically assess, plan, and advocate for patient's health needs + Ability to speak clearly and concisely + Ability to document calls and interaction by typing on a keyboard while speaking to a patient on the phone + Deliver care that exemplifies CenterWell Home Health's commitment to achieving 5-STAR quality, improved patient outcomes, and value-based care, in alignment with our mission to provide compassionate, personalized healthcare. **Preferred qualifications:** + A minimum of 1-2 years related work experience in Home Health + Experience with HomeCare HomeBase (HCHB) and/or PointClickCare Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $41,900 - $56,600 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 01-22-2026 **About us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
    $41.9k-56.6k yearly 4d ago
  • Test Content Services Specialist

    Psi Services 4.5company rating

    Customer service agent job in Little Rock, AR

    **Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $55k yearly 10d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer service agent job in Little Rock, AR

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $25k-31k yearly est. 3d ago
  • Licensed Insurance Customer Service

    Don Barrow-State Farm Agency

    Customer service agent job in Little Rock, AR

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Little Rock, AR. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus Bonus and Commissions Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-35k yearly est. 6d ago
  • Customer Care Specialist - WFH

    Spade Recruiting

    Customer service agent job in Little Rock, AR

    About Us We're not just an insurance agency - we're a purpose-driven organization built around people, integrity, and growth. Our mission is to help hardworking families safeguard what matters most while giving our team members the opportunity to build flexible, rewarding careers that align with their goals and lifestyle. We believe true success is built on freedom, development, and community. That's why we've created a supportive environment where motivated individuals can thrive - backed by innovative tools, one-on-one mentorship, and a culture that celebrates ambition, teamwork, and long-term success. For over six decades, we've proudly partnered with unions, associations, and working families across North America to deliver reliable supplemental and permanent benefit programs. As our reach continues to grow, we're seeking driven professionals who want to do meaningful work and make a lasting impact in the lives of others. The Role As a representative, you'll serve as the face and voice of our organization, building strong relationships with the families we serve. You'll help clients understand their benefits, answer questions with care, and ensure every interaction is informative, positive, and memorable. This role goes far beyond managing policies - it's about educating families, simplifying complex information, and becoming a trusted advisor they can rely on for years to come. Key Responsibilities Build and maintain long-term relationships through consistent, high-quality communication Guide clients through benefit options, updates, and claims with professionalism and empathy Clearly explain coverage details in an easy-to-understand way Collaborate with leadership to improve onboarding and client-experience processes Serve as the main point of contact for clients' ongoing service needs Participate in continuous training, mentorship, and leadership development to support personal growth What We're Looking For Strong communication and interpersonal skills A positive, service-oriented mindset and genuine desire to help others Comfortable working remotely with digital communication tools Self-motivated, organized, and dependable Background in customer service, sales, or insurance is an asset (not required) Must be legally eligible to work in the United States or Canada What You'll Gain Work-from-anywhere flexibility with a remote-first structure Weekly pay plus monthly bonuses tied to performance Comprehensive training and mentorship to help you excel from day one Rapid advancement opportunities with a clear path to leadership A supportive, mission-driven culture focused on collaboration and professional growth The chance to make a meaningful difference in your community and the lives of working families
    $26k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Genpt

    Customer service agent job in Stuttgart, AR

    Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. COMPENSATION: $18.00 - $22.00/Hour • Responds to basic customer inquires regarding products, provides quotes, and handles order entry. • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. • Determines the most cost effective shipping method for customer orders. • Partners with Account Representatives to ensure customer satisfaction. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • May handle customer returns. • Performs other duties as assigned. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Reliability, organization, and attention to detail required. • Strong communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet. • Product knowledge is preferred. COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $18-22 hourly Auto-Apply 4d ago
  • Call Center Agent

    Arkansas Federal Credit Union 4.0company rating

    Customer service agent job in Little Rock, AR

    Overview Working at Arkansas Federal Credit Union Who we are… Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open-door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas's Best Places to work. What we offer… NO weekends! 4 weeks paid time off plus 11 paid holidays in the first year. Basic Health, Dental, and Vision plans are 100% employer paid for employees and dependents. Life Insurance at no cost to our employees. Advancement opportunities. Incentive compensation opportunities. Learning and development opportunities. Employer paid Long Term Disability and Life Insurance. 401(k) matching plus additional pension plan at $0 cost to employee. Education Assistance. Paid community involvement up to 48 hours for hourly employees The role… As a Call Center Agent you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Your primary responsibilities will consist of: Answering inbound calls from Members with questions about transactions, account history, services through our online banking platform, and investigating inquiries. Building positive relationships and earn member trust to retain long-term connections Understanding Arkansas Federal products and services in order to enhance member experience Current Schedule(s) Available… We are looking to fill positions at our new HQ in Little Rock. Hours of operation are 7:00 a.m. - 6:00 p.m. To succeed, you… Are friendly, conversational and trustworthy Are proficient in using call center software and multichannel tools Are passionate and sincerely concerned for others 7-11 months experience in banking or in customer service within the last 2 years Are educated with at least a high school diploma or equivalent Are familiar with our industry and products (not required, but preferred) EEO Statement Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
    $28k-32k yearly est. Auto-Apply 4d ago
  • Call Center Agent I

    Job Listingsarkansas Federal Credit Union

    Customer service agent job in Little Rock, AR

    Overview Working at Arkansas Federal Credit Union Who we are… Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open-door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas's Best Places to work. What we offer… NO weekends! 4 weeks paid time off plus 11 paid holidays in the first year. Basic Health, Dental, and Vision plans are 100% employer paid for employees and dependents. Life Insurance at no cost to our employees. Advancement opportunities. Incentive compensation opportunities. Learning and development opportunities. Employer paid Long Term Disability and Life Insurance. 401(k) matching plus additional pension plan at $0 cost to employee. Education Assistance. Paid community involvement up to 48 hours for hourly employees The role… As a Call Center Agent you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Your primary responsibilities will consist of: Answering inbound calls from Members with questions about transactions, account history, services through our online banking platform, and investigating inquiries. Building positive relationships and earn member trust to retain long-term connections Understanding Arkansas Federal products and services in order to enhance member experience Current Schedule(s) Available… We are looking to fill positions at our new HQ in Little Rock. Hours of operation are 7:00 a.m. - 6:00 p.m. To succeed, you… Are friendly, conversational and trustworthy Are proficient in using call center software and multichannel tools Are passionate and sincerely concerned for others 7-11 months experience in banking or in customer service within the last 2 years Are educated with at least a high school diploma or equivalent Are familiar with our industry and products (not required, but preferred) EEO Statement Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
    $23k-33k yearly est. Auto-Apply 2d ago
  • Dental Call Center Representative

    Little Rock Family Dental Care

    Customer service agent job in Little Rock, AR

    Little Rock Family Dental Care is seeking a friendly, organized call center representative to join our growing dental organization. Dental experience recommended but not required. Pay based off of dental experience level. Fast paced, multiline phone system will require focus and attention. If you are interested, please submit resume. QUALIFICATIONS: 1. Excellent verbal and written communication skills 2. Outgoing personality, ability to build rapport and develop relationships over the phone 3. Ability and drive to meet company goals 4. Strong computer and internet proficiency 5. Professional approach to patient support 6. Experience with handling a high volume of inbound calls 7. Knowledge of dental procedures and scheduling
    $21k-28k yearly est. 60d+ ago
  • Call Center Representative/Showroom Consultant

    Bath Planet

    Customer service agent job in Little Rock, AR

    Job Description Appointment Setter/Call Center/Showroom Consultant Join our team and work at our new showroom in Little Rock at the Park Plaza Mall!. Bath Planet of Arkansas is proud to offer bathroom remodeling services and shower installation to homeowners in the Little Rock, Arkansas region. We have provided our clients with high quality fixtures and products, and we have everything you need to bring your bathroom remodeling dreams to life. As part of our team, you will contribute by welcoming customers to our showroom, introduce them to our product and generate leads. We are looking for talented individuals, skilled in customer service, marketing and telecommunications. Full-time and part-time positions available: applicants without night / weekend availability need not apply. Paid weekly (hourly rate) Plus bonus depending on experience. Responsibilities include but are not limited to: Creating a positive experience for the customer by presenting our products in a cheerful and welcoming manner Obtaining and tracking consumer information Scheduling appointments in store and over the phone Answering inbound calls and making outbound calls Convert walk-ins to appointments for Design Consultants. Qualifications: No experience necessary, will train Ability to sell in a cheerful and friendly matter, speak with others, actively listen and assess their needs A “customer comes first” attitude; give them your full attention An outgoing personality Ability to sit for periods of 4 - 5 hours If you have these qualities, we want to meet you NOW! ************** Powered by JazzHR thd Unj2I81
    $21k-28k yearly est. 13d ago
  • Call Center Rep - In Office

    Everett and Associates

    Customer service agent job in Little Rock, AR

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $21k-28k yearly est. 7d ago
  • Customer Service Representative/Springdale

    The Rogers Company 4.8company rating

    Customer service agent job in Conway, AR

    Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating and meeting customer needs in 12 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States. We have 86 quarries and 56 asphalt plants across Tennessee, Mississippi, Georgia, Alabama, South Carolina, North Carolina, Kentucky, Arkansas, Texas, Indiana, Illinois, and Ohio. Rogers Group is currently seeking candidates for our CUSTOMER SERVICE REPRESENTATIVE/Administrative Support position at our quarry in Springdale Arkansas. The successful candidate will be a motivated, safety conscious individual with good multi-tasking skills to handle administrative duties. Must be able to perform processes in accordance with established procedures; requiring some judgement in the selection and interpretation of data. This candidate will be able to operate our proprietary Truck Scale system, take customer orders, dispatch trucks as backup for other on site staff. Job Details: Minimum starting wage $18/hr Full Time/ Permanent Must be willing to work overtime Mon-Fri, typical hours are 45-50 per week 6a-3p or 7a-4p Occasional Saturday required Job Requirements: Provide friendly, professional, and thorough customer service Take and input customer orders Dispatch trucks for delivery of materials Assist sales staff with customer service responsibilities Promote team atmosphere at location and across the division May be called upon at the discretion of Managers to perform other duties Qualifications High school diploma required Previous experience CSR/dispatch a plus Previous experience processing payroll a plus Proficiency with Microsoft Office applications Excellent customer service skills Detail oriented with a high degree of accuracy with the ability to multi-task Ability to work with minimal supervision Excellent communication skills both oral and written Must be able to pass a pre-employment drug screen Must provide valid I9 documentation of worker eligibility Rogers Group provides extensive benefits, strong compensation, and a safe, drug-free working environment. As a Rogers Group employee, you will have access to our competitive company perks, including: Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution. Company provided Group Life and Accidental Death & Dismemberment insurance. Retirement 401(k) with company contribution and match at one year of service. Company provided Short- and Long-Term Disability. Paid Holiday's including Christmas shutdown between Christmas and New Years Day. Paid vacation available after 180-day probationary period and accrued based on years of service. Annual performance-based merit increases. Career growth/advancement opportunities. RGI EEO Statement An Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation, or any other protected status. All applications are accepted online at ***********************
    $18 hourly Auto-Apply 59d ago
  • Customer Service Rep - Physician Enterprise

    Conway Regional Medical Center 4.6company rating

    Customer service agent job in Conway, AR

    Directly responsible for scheduling PCN clinic patients for treatment, processing patients' demographic, insurance, and financial information, and coordinating with nursing staff and physicians to provide efficient services to PCN clinic patients. Qualifications High School Graduate, Customer Oriented, Excellent verbal and written communication skills, Basic computer skills, Ability to multitask, Ability to handle a busy and stressful environment.
    $22k-28k yearly est. Auto-Apply 3d ago
  • Customer Care Specialist

    Bert Black Service Companies 3.8company rating

    Customer service agent job in Pine Bluff, AR

    Be the Voice That Builds Trust-Join Bert Black Service Companies Today. At Bert Black, you're not just picking up the phone. You're the first impression, the calming voice, and the solution provider. We're a powerhouse in heating, cooling, plumbing, and electrical services, and we need a Customer Care Specialist who thrives on helping people and making a real impact. If you're looking to grow with a company that backs your ambition and values your voice, this is your moment. What's in It for You? Pay Range: $32,000 - $42,000 per year, based on your experience and drive Comprehensive Benefits: Health insurance, paid time off, and more Training that Counts: Paid onboarding to equip you for long-term success Work-Life Balance: Enjoy stability and structure in a supportive environment Perks that Matter: Positive company culture that celebrates wins, big and small Why You'll Love It Here You're Part of the Team: Tight-knit environment where your input is heard Grow With Us: Career advancement and leadership opportunities are real You Make a Difference: Your communication skills and empathy create better service and loyal customers Your New Role Located in Pine Bluff, Arkansas, this is an on-site position where your voice drives customer experience and satisfaction. Here's what your day-to-day will look like: Create lasting impressions with exceptional phone and email interactions Answer inbound calls and reach out for appointment reminders, promotions, and follow-ups Communicate clearly with customers, technicians, and coworkers to keep everyone in sync Keep our customer database up to date with accurate notes and info Handle conflict with professionalism, speed, and empathy Collaborate with the team to keep operations running smoothly Support internal processes with various administrative tasks Hit key performance benchmarks and maintain high service standards Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience. Job requirements High school diploma or GED required Prior customer service experience is a plus, but not mandatory Solid communication and active listening skills Basic computer and typing proficiency Detail-oriented and well-organized Positive attitude and a natural team player Strong problem-solving ability and a calm demeanor under pressure Comfortable sitting for long periods and working in a call-heavy environment Willingness to take initiative and support after-hours or weekend needs when required Local area familiarity or map navigation skills are helpful Bert Black Service Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red All done! Your application has been successfully submitted! Other jobs
    $32k-42k yearly 60d+ ago
  • Call Center Representative/Showroom Consultant

    Bath Planet

    Customer service agent job in Little Rock, AR

    Appointment Setter/Call Center/Showroom Consultant Join our team and work at our new showroom in Little Rock at the Park Plaza Mall!. Bath Planet of Arkansas is proud to offer bathroom remodeling services and shower installation to homeowners in the Little Rock, Arkansas region. We have provided our clients with high quality fixtures and products, and we have everything you need to bring your bathroom remodeling dreams to life. As part of our team, you will contribute by welcoming customers to our showroom, introduce them to our product and generate leads. We are looking for talented individuals, skilled in customer service, marketing and telecommunications. Full-time and part-time positions available: applicants without night / weekend availability need not apply. Paid weekly (hourly rate) Plus bonus depending on experience. Responsibilities include but are not limited to: Creating a positive experience for the customer by presenting our products in a cheerful and welcoming manner Obtaining and tracking consumer information Scheduling appointments in store and over the phone Answering inbound calls and making outbound calls Convert walk-ins to appointments for Design Consultants. Qualifications: No experience necessary, will train Ability to sell in a cheerful and friendly matter, speak with others, actively listen and assess their needs A “customer comes first” attitude; give them your full attention An outgoing personality Ability to sit for periods of 4 - 5 hours If you have these qualities, we want to meet you NOW! **************
    $21k-28k yearly est. Auto-Apply 3d ago
  • Call Center Rep - In Office

    Everett and Associates

    Customer service agent job in Hot Springs Village, AR

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $21k-28k yearly est. 7d ago

Learn more about customer service agent jobs

How much does a customer service agent earn in Sherwood, AR?

The average customer service agent in Sherwood, AR earns between $18,000 and $30,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average customer service agent salary in Sherwood, AR

$23,000
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