Associate Customer Service Representative
Customer service agent job in Little Rock, AR
The Associate Customer Service Representative II is responsible for responding to customer inquiries via telephone or email, providing problem resolution in alignment with the organization's service standards. Key Responsibilities:
Handle customer inquiries and resolve issues promptly and professionally.
Analyze customer service needs and communicate effectively with service and technical departments.
Solve basic customer problems while ensuring a positive customer experience.
Frequently report to the Customer Service Manager.
Experience Level:
Level II: 3-5 years of experience in customer service or a related field.
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Part-Time Customer Service Agent
Customer service agent job in Little Rock, AR
Come and work for Envoy Air, an American Airlines Group Company, at LIT and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: $16.61/hr.
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
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Auto-ApplyFLIGHT LINE AVIONIC CHECKOUT I - F9/F2 BU
Customer service agent job in Little Rock, AR
Responsible for operating, testing, modifying, troubleshooting, repairing and inspecting of all avionics and electrical systems on the aircraft using approved aircraft data. Must be able to interpret technical manuals and engineering data to support tasks. Complete assigned tasks within the allocated hourly budget and on schedule maintaining quality standards and performing the tasks within the guidelines of safety regulations and requirements.
PRINCIPAL DUTIES/RESPONSIBILITIES (ESSENTIAL FUNCTIONS):
Perform at expected standards of safety, quality, schedule and cost
Complete required training for assigned work and completion tasks
Adopt continuous improvement practices in your daily work
Embraces ACE values with peers and help create a work environment aimed at operational excellence
Communicates and interact well with co-workers and management
Maintains a clean and organized work area
Works in a safe manner in accordance with OSHA and company safety procedures
Performs all other duties as assigned
NON-PRINCIPAL DUTIES/RESPONSIBILITIES (NON-ESSENTIAL FUNCTIONS):
Other duties as assigned
MINIMUM REQUIRED QUALIFICATIONS:
High school diploma or equivalent
Basic computer skills
Minimum 1 year of experience in aircraft avionics or technical training and experience in any of the following areas: AC, DC, Digital, Analog, Pulse, Comm/Nav and Pitot Static Systems
Able to read and interpret complex wiring diagrams, charts and schematics
Able to work on maintenance stands, lifts and ladders, and work in confined spaces in unusual positions with or without reasonable accommodation
Able to lift a minimum of 45 pounds, with or without a reasonable accommodation
Must not be allergic to fuels, oils, hydraulic fluids and cleaning solvents
Must have manual dexterity
ADDITIONAL DESIRED QUALIFICATIONS:
Training and experience in corporate aircraft avionics systems; preferably with Falcon aircraft
FCC license with Radar endorsement
Graduate from an electronics/avionics technical school or equivalent experience
Ability to go on test flights
WORKING CONDITIONS:
Typical factory environment. May work in areas with high noise levels, and in confined spaces. Will work with company's approved adhesives and chemicals and exposed to aircraft environmental hazards
COMPENSATION AND BENEFITS:
The compensation for this position typically falls between $26.00 and $29.00 per hour. This position is eligible for overtime. This position may be eligible for shift differential. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift.
Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more.
We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.
Engagement Specialist
Customer service agent job in North Little Rock, AR
Job Details NORTH LITTLE ROCK, AR Full Time Day MarketingDescription
NOW HIRING for our January GeT Aboard Class!
Kick off your career at ATG with a week designed to inspire, connect, and set you up for success. GeT Aboard is our signature onboarding experience-an energizing in-person summit where you'll meet the team, dive into our culture, and gain the tools to thrive.
Location: North Little Rock, AR (Headquarters)
Dates: January 12-16, 2026
Attendance is required-but we think you'll agree it feels more like a launch party than training.
ATG USA (Applied Technology Group) is the leading technology business partner focused on the Architectural, Engineering and Construction industry in North America. ATG strives to build relationships within the professional design community by providing a complete solution. ATG has unique service offerings implemented by technical support specialists with industry experience and knowledge.
Engagement Specialist
JOB SUMMARY
We are seeking a proactive and results-driven Engagement Specialist to ensure all sales leads are effectively followed up on, nurtured, and converted into successful transactions. This role is responsible for engaging with potential customers, qualifying leads, dispersing leads for active accounts to the correct person on the sales team, and coordinating with the marketing team on campaign strategy to produce more leads. The ideal candidate is highly organized, customer-focused, and skilled in sales communication.
ESSENTIAL FUNCTIONS
Follow-up on all inbound sales leads in a timely and efficient manner.
Qualify potential customers based on predefined criteria to assess sales readiness.
Engage with leads via phone, email, and other communication channels to understand their needs.
Provide relevant product/service information and address initial inquiries.
Maintain accurate records of lead interactions in the CRM system.
Identify opportunities to move leads through the sales pipeline and escalate to the sales team as needed.
Work closely with the sales team to ensure seamless handoff of qualified leads.
Monitor lead conversion rates and suggest improvements to enhance sales efficiency.
Support marketing efforts by providing feedback on lead quality, campaign performance, and sources,
Consistently meet or exceed follow-up and conversion targets.
QUALIFICATIONS
Proven experience in sales, lead generation, or customer engagement roles.
Strong communication and interpersonal skills.
Ability to quickly build rapport with potential customers.
Experience using CRM software (Dynamics 365 preferred) and sales tools.
Ability to build quotes and close transactional leads.
Highly organized with excellent follow-up skills.
Self-motivated and goal-oriented mindset.
The ability to work independently as well as in a team environment.
Strong problem-solving skills and attention to detail.
PREFERRED QUALIFICATIONS
Experience in a fast-paced sales environment.
Knowledge of the industry, ATG service offerings, and competitive landscape.
Ability to adapt and refine strategies based on sales performance data.
If you are passionate about driving sales success and ensuring that every lead is maximized, we want to hear from you!
BENEFITS
Base Salary + Bonus Structure
Health, Dental and Vision Benefits
Short-Term and Long-Term Disability
Wellness Programs
Professional Development Reimbursement
3 weeks of PTO each year, paid holidays, and your birthday off
2 paid volunteer days each year
401k match up to 4% after 90 days of employment
Great culture with frequent in-person events and gatherings
At ATG, we believe that diversity drives innovation and strengthens our ability to meet the needs of the Architectural, Engineering, and Construction industry. We are committed to fostering an inclusive workplace where individuals of all backgrounds, experiences, and perspectives are valued and respected. We actively seek to create a team that reflects the diverse world we serve, and we encourage applicants from all walks of life to apply. Together, we strive to build an environment where everyone can thrive and contribute to our shared success.
We are committed to providing equal employment opportunities to all qualified individuals, including those with disabilities. If you require reasonable accommodations during the application or interview process, or
to perform the essential functions of this position, please contact our Human Resources department. We will work with you to provide appropriate accommodations to ensure an inclusive and accessible workplace.
The position requires the ability to work a minimum of 40 hours per week, with additional hours as needed to meet deadlines and complete assignments. The candidate should be comfortable sitting or standing for prolonged periods and must be able to travel between office locations, including locations with stair access. Strong English communication skills-both verbal and written-are essential, along with the ability to comprehend and respond effectively to colleagues and clients. Visual and auditory capability, with or without corrective devices, is necessary to support interactions and project requirements. Additionally, the candidate should be able to lift and carry office items weighing up to 30 pounds as needed.
We thank all applicants in advance for their interest. Applicants must be authorized to work in the U.S. without company sponsorship.
Customer Care Specialist
Customer service agent job in Pine Bluff, AR
Be the Voice That Builds Trust-Join Bert Black Service Companies Today. At Bert Black, you're not just picking up the phone. You're the first impression, the calming voice, and the solution provider. We're a powerhouse in heating, cooling, plumbing, and electrical services, and we need a Customer Care Specialist who thrives on helping people and making a real impact. If you're looking to grow with a company that backs your ambition and values your voice, this is your moment.
What's in It for You?
Pay Range: $32,000 - $42,000 per year, based on your experience and drive
Comprehensive Benefits: Health insurance, paid time off, and more
Training that Counts: Paid onboarding to equip you for long-term success
Work-Life Balance: Enjoy stability and structure in a supportive environment
Perks that Matter: Positive company culture that celebrates wins, big and small
Why You'll Love It Here
You're Part of the Team: Tight-knit environment where your input is heard
Grow With Us: Career advancement and leadership opportunities are real
You Make a Difference: Your communication skills and empathy create better service and loyal customers
Your New Role
Located in Pine Bluff, Arkansas, this is an on-site position where your voice drives customer experience and satisfaction.
Here's what your day-to-day will look like:
Create lasting impressions with exceptional phone and email interactions
Answer inbound calls and reach out for appointment reminders, promotions, and follow-ups
Communicate clearly with customers, technicians, and coworkers to keep everyone in sync
Keep our customer database up to date with accurate notes and info
Handle conflict with professionalism, speed, and empathy
Collaborate with the team to keep operations running smoothly
Support internal processes with various administrative tasks
Hit key performance benchmarks and maintain high service standards
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
High school diploma or GED required
Prior customer service experience is a plus, but not mandatory
Solid communication and active listening skills
Basic computer and typing proficiency
Detail-oriented and well-organized
Positive attitude and a natural team player
Strong problem-solving ability and a calm demeanor under pressure
Comfortable sitting for long periods and working in a call-heavy environment
Willingness to take initiative and support after-hours or weekend needs when required
Local area familiarity or map navigation skills are helpful
Bert Black Service Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red
Licensed Insurance Customer Service
Customer service agent job in Little Rock, AR
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:
1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Little Rock, AR. This is an in-office position.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus Bonus and Commissions
Paid Time Off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service
Customer service agent job in Little Rock, AR
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
* One year of office support experience in a customer service role preferred
* High School diploma
* Excellent customer service skills and attitude
* Excellent written and verbal skills
* Proficient with office equipment
* Attention to detail
* Problem-solving
* Computer proficiency - MS Suite
* Typing speed 45WPM
* Professional appearance
* Ability to multi-task in a fast-paced environment
* Bilingual skills a plus
* Occasional overtime as needed
Pay $16.04 - $18.07 per hour
Benefits Summary:
* Medical/Dental/Vision
* 401k plus a company match
* ESPP - Employee Stock Purchase Plan
* EAP - Employee Assistance Program (no cost to you)
* Vacation & Sick pay
* Paid Company Holidays
* Life and AD&D Insurance
* Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
* E-verify Participation
* Right to Work
Auto-ApplyCustomer Care Specialist - WFH
Customer service agent job in Little Rock, AR
About Us
We're not just an insurance agency - we're a purpose-driven organization built around people, integrity, and growth. Our mission is to help hardworking families safeguard what matters most while giving our team members the opportunity to build flexible, rewarding careers that align with their goals and lifestyle.
We believe true success is built on freedom, development, and community. That's why we've created a supportive environment where motivated individuals can thrive - backed by innovative tools, one-on-one mentorship, and a culture that celebrates ambition, teamwork, and long-term success.
For over six decades, we've proudly partnered with unions, associations, and working families across North America to deliver reliable supplemental and permanent benefit programs. As our reach continues to grow, we're seeking driven professionals who want to do meaningful work and make a lasting impact in the lives of others.
The Role
As a representative, you'll serve as the face and voice of our organization, building strong relationships with the families we serve. You'll help clients understand their benefits, answer questions with care, and ensure every interaction is informative, positive, and memorable.
This role goes far beyond managing policies - it's about educating families, simplifying complex information, and becoming a trusted advisor they can rely on for years to come.
Key Responsibilities
Build and maintain long-term relationships through consistent, high-quality communication
Guide clients through benefit options, updates, and claims with professionalism and empathy
Clearly explain coverage details in an easy-to-understand way
Collaborate with leadership to improve onboarding and client-experience processes
Serve as the main point of contact for clients' ongoing service needs
Participate in continuous training, mentorship, and leadership development to support personal growth
What We're Looking For
Strong communication and interpersonal skills
A positive, service-oriented mindset and genuine desire to help others
Comfortable working remotely with digital communication tools
Self-motivated, organized, and dependable
Background in customer service, sales, or insurance is an asset (not required)
Must be legally eligible to work in the United States or Canada
What You'll Gain
Work-from-anywhere flexibility with a remote-first structure
Weekly pay plus monthly bonuses tied to performance
Comprehensive training and mentorship to help you excel from day one
Rapid advancement opportunities with a clear path to leadership
A supportive, mission-driven culture focused on collaboration and professional growth
The chance to make a meaningful difference in your community and the lives of working families
Auto-ApplyTherapy Customer Service Rep
Customer service agent job in Greenbrier, AR
Directly responsible for scheduling therapy patients for evaluations and treatment, processing patients' demographic, insurance, and financial information, and coordinating with therapy staff to provide efficient services to all therapy patients.
SAFETY SENSITIVE POSITION:
This position is a designated as "Safety Sensitive Position" under Act 593 of the State of
Arkansas. An employee who is under the influence of Marijuana constitutes a threat to
Patients/customers which Conway Regional is responsible for in providing and
supporting the delivery health care related services.
Qualifications
* High School Graduate, Customer Oriented, Excellent verbal and written communication skills, Basic computer skills, Ability to multitask, Ability to handle a busy and stressful environment.
Auto-ApplyCustomer Service Representative
Customer service agent job in Little Rock, AR
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus Bonus
Paid Time Off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements:
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Property & Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Representative II, Customer Service Operations
Customer service agent job in Little Rock, AR
**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Provide problem resolution for order issues in a timely manner
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems required
+ Team-oriented mindset
+ Demonstrate a passion for healthcare
+ Strong organizational skills and attention to detail
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance, including usage of SOP's and written instructions.
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Demonstrate excellent communication skills
+ Must be able to multitask in a fast-paced environment
+ Must maintain a distraction free workspace.
**Anticipated hourly range:** $15.00 to $22.57 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/31/2025 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Call Center Agent
Customer service agent job in Little Rock, AR
Overview Working at Arkansas Federal Credit Union
Who we are…
Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open-door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas's Best Places to work.
What we offer…
NO weekends!
4 weeks paid time off plus 11 paid holidays in the first year.
Basic Health, Dental, and Vision plans are 100% employer paid for employees and dependents.
Life Insurance at no cost to our employees.
Advancement opportunities.
Incentive compensation opportunities.
Learning and development opportunities.
Employer paid Long Term Disability and Life Insurance.
401(k) matching plus additional pension plan at $0 cost to employee.
Education Assistance.
Paid community involvement up to 48 hours for hourly employees
The role…
As a Call Center Agent you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Your primary responsibilities will consist of:
Answering inbound calls from Members with questions about transactions, account history, services through our online banking platform, and investigating inquiries.
Building positive relationships and earn member trust to retain long-term connections
Understanding Arkansas Federal products and services in order to enhance member experience
Current Schedule(s) Available…
We are looking to fill positions at our new HQ in Little Rock. Hours of operation are 7:00 a.m. - 6:00 p.m.
To succeed, you…
Are friendly, conversational and trustworthy
Are proficient in using call center software and multichannel tools
Are passionate and sincerely concerned for others
7-11 months experience in banking or in customer service within the last 2 years
Are educated with at least a high school diploma or equivalent
Are familiar with our industry and products (not required, but preferred)
EEO Statement
Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Auto-ApplyCall Center Agent
Customer service agent job in Little Rock, AR
Overview Working at Arkansas Federal Credit Union
Who we are…
Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open-door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas's Best Places to work.
What we offer…
NO weekends!
4 weeks paid time off plus 11 paid holidays in the first year.
Basic Health, Dental, and Vision plans are 100% employer paid for employees and dependents.
Life Insurance at no cost to our employees.
Advancement opportunities.
Incentive compensation opportunities.
Learning and development opportunities.
Employer paid Long Term Disability and Life Insurance.
401(k) matching plus additional pension plan at $0 cost to employee.
Education Assistance.
Paid community involvement up to 48 hours for hourly employees
The role…
As a Call Center Agent you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Your primary responsibilities will consist of:
Answering inbound calls from Members with questions about transactions, account history, services through our online banking platform, and investigating inquiries.
Building positive relationships and earn member trust to retain long-term connections
Understanding Arkansas Federal products and services in order to enhance member experience
Current Schedule(s) Available…
We are looking to fill positions at our new HQ in Little Rock. Hours of operation are 7:00 a.m. - 6:00 p.m.
To succeed, you…
Are friendly, conversational and trustworthy
Are proficient in using call center software and multichannel tools
Are passionate and sincerely concerned for others
7-11 months experience in banking or in customer service within the last 2 years
Are educated with at least a high school diploma or equivalent
Are familiar with our industry and products (not required, but preferred)
EEO Statement
Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Auto-ApplyCall Center Operator I
Customer service agent job in Little Rock, AR
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for "Find Jobs for Students".
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.
Closing Date:
01/05/2026
Type of Position:
Clinical Staff - Medical Ancillary Support
Job Type:
Regular
Work Shift:
Sponsorship Available:
No
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
* Health: Medical, Dental and Vision plans available for qualifying staff and family
* Holiday, Vacation and Sick Leave
* Education discount for staff and dependents (undergraduate only)
* Retirement: Up to 10% matched contribution from UAMS
* Basic Life Insurance up to $50,000
* Career Training and Educational Opportunities
* Merchant Discounts
* Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************.
Department:
OPS | Campus Ops EO Hospital Operators
Department's Website:
Summary of Job Duties:
* Must be able to work a rotating schedule of days, nights, occasional midnights, weekends and Holidays *
This position is considered Campus Critical staffing
The Call Center Operator is responsible for answering and directing calls that serve the medical, educational, and research facilities of the UAMS Campus in a call center environment. The Call Center Operator will also provide after-hours answering service for all UAMS outpatient clinics. Will assist with online physician call schedule changes as necessary. UAMS Call Center Operator will be required to activate emergency codes within the hospital and campus as necessary. This position will develop skills and knowledge of UAMS services and provide community with access and directions to all areas of UAMS
Qualifications:
Minimum Qualifications:
* High school diploma or GED equivalent plus two (2) years of customer service and administrative experience
* Excellent customer service skills.
* Excellent verbal communication skills
* Computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers
* Ability to follow oral instructions, read and write.
Preferred Qualifications:
* Call center experience
* Knowledge in basic medical terminology
Additional Information:
Salary Information:
$31,200.00 Annual $15.00 Hourly
Required Documents to Apply:
Resume
Optional Documents:
Proof of Veteran Status
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact *********************** for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site *****************************************
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
Annual TB Screening, Criminal Background Check
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
Feeling, Hearing, Sitting, Talking
Frequent Physical Activity:
N/A
Occasional Physical Activity:
Crawling, Crouching, Kneeling, Reaching, Standing, Stooping, Walking
Benefits Eligible:
Yes
Auto-ApplyCustomer Service Representative/Springdale
Customer service agent job in Conway, AR
Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating and meeting customer needs in 12 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.
We have 86 quarries and 56 asphalt plants across Tennessee, Mississippi, Georgia, Alabama, South Carolina, North Carolina, Kentucky, Arkansas, Texas, Indiana, Illinois, and Ohio.
Rogers Group is currently seeking candidates for our CUSTOMER SERVICE REPRESENTATIVE/Administrative Support position at our quarry in Springdale Arkansas. The successful candidate will be a motivated, safety conscious individual with good multi-tasking skills to handle administrative duties. Must be able to perform processes in accordance with established procedures; requiring some judgement in the selection and interpretation of data. This candidate will be able to operate our proprietary Truck Scale system, take customer orders, dispatch trucks as backup for other on site staff.
Job Details:
Minimum starting wage $18/hr
Full Time/ Permanent
Must be willing to work overtime
Mon-Fri, typical hours are 45-50 per week 6a-3p or 7a-4p
Occasional Saturday required
Job Requirements:
Provide friendly, professional, and thorough customer service
Take and input customer orders
Dispatch trucks for delivery of materials
Assist sales staff with customer service responsibilities
Promote team atmosphere at location and across the division
May be called upon at the discretion of Managers to perform other duties
Qualifications
High school diploma required
Previous experience CSR/dispatch a plus
Previous experience processing payroll a plus
Proficiency with Microsoft Office applications
Excellent customer service skills
Detail oriented with a high degree of accuracy with the ability to multi-task
Ability to work with minimal supervision
Excellent communication skills both oral and written
Must be able to pass a pre-employment drug screen
Must provide valid I9 documentation of worker eligibility
Rogers Group provides extensive benefits, strong compensation, and a safe, drug-free working environment.
As a Rogers Group employee, you will have access to our competitive company perks, including:
Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.
Company provided Group Life and Accidental Death & Dismemberment insurance.
Retirement 401(k) with company contribution and match at one year of service.
Company provided Short- and Long-Term Disability.
Paid Holiday's including Christmas shutdown between Christmas and New Years Day.
Paid vacation available after 180-day probationary period and accrued based on years of service.
Annual performance-based merit increases.
Career growth/advancement opportunities.
RGI EEO Statement
An Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation, or any other protected status.
All applications are accepted online at ***********************
Auto-ApplyData Entry and Customer Service Pharmacy Technician
Customer service agent job in Conway, AR
Job Title: Data Entry and Customer Service Pharmacy Technician Reports to: Pharmacist in Charge FLSA Status: Non - Exempt Hours: Monday - Friday 9:00am - 5:00pm Salary: TBD
Be Part of the Team That's Transforming Healthcare
At FarmaKeio, we're reshaping the idea of healthcare. We believe medicine should go beyond masking symptoms to uncover and treat the root cause. Every formula we create is designed to restore balance, vitality, and the freedom to live well.
The Data Entry and Customer Service Pharmacy Technician is a vital force in the personalized medicine revolution. You are the guardian of the patient' treatment plan, ensuring that the cold efficiency of the system never compromises their choice and their health.
Today's medicine often relies on flawed, one-size-fits-all data. Your role is to ensure the precise, custom-compounded therapies-designed to restore a patient's balance and vitality-are accurately represented from the moment of entry. This commitment to detail is crucial to their comeback story.
We need technicians who are meticulously focused and understand that insight runs deeper than just speed. Your precision is what allows the compounding pharmacists and providers to Treat Smarter.
Your contribution to restoring the patient's Freedom involves:
Digging Deeper into every prescription and order, acting as the critical checkpoint to prevent systemic errors that erode a patient's personalized plan.
Treating Smarter by inputting complex, custom formulations with absolute accuracy, honoring the provider and patient's decision to move beyond surface symptoms to the root cause.
Restoring Freedom by ensuring the integrity of the data, which fuels the accurate compounding, labeling, and delivery of tailored therapies-making sure the right treatment is made possible for the right person.
If you are eager to join FARMAKEIO and apply your detail-oriented skills to a company where precision is everything and where your work actively supports the transition of modern medicine, this opportunity is perfect for you.
Job Summary
The Data Entry and Customer Service Pharmacy Technician role is a vital role within FARMAKEIO's operations, focused accurately and efficiently entering patient and prescription information into a pharmacy's computer system. Reporting to the Pharmacist in Charge, this position is essential for ensuring patient safety, maintaining precise records, and supporting the overall operations of the pharmacy.
Key Responsibilities
Entering Patient and Prescription Information: Accurately inputting new and refill prescription details, including drug names, dosages, and patient demographics. This requires strong attention to detail to avoid errors that could lead to medication mix-ups or incorrect dosing.
Processing Insurance Claims: Submitting prescription claims to insurance companies and resolving any rejections or billing issues. This involves understanding various insurance plans and communicating effectively with both patients and insurers.
Maintaining Patient Profiles: Updating and managing patient information, such as allergies, medical conditions, and contact details, to ensure comprehensive and up-to date records. This is critical for preventing adverse drug interactions.
Collaborating with Pharmacists: Working closely with pharmacists and other pharmacy staff to address data discrepancies, verify prescription details, and assist with inventory management. This collaborative environment ensures a smooth workflow and high-quality patient care.
Qualifications.
Must hold a current pharmacy technicians license in the state of Arkansas.
At least 2 years of experience in a compounding pharmacy environment, preferably within a 503A or 503B regulated setting.
Proven verbal and written communication skills to effectively interact with patients, practitioners, and team members.
Superior customer service and interpersonal skills to foster positive relationships and ensure patient satisfaction.
Familiarity with FDA regulations, USP standards, and cGMP principles is highly preferred
Your career in pharmaceutical innovation starts here!
The Fine Print:
FARMAKEIO Equal Employment Opportunity (EEO) Statement
FARMAKEIO is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We comply with all applicable federal, state, and local fair employment laws, ensuring equal employment opportunities for all employees and applicants. Employment decisions at Evexias are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, age, national origin, disability, genetic information, marital or familial status, military or veteran status, citizenship status, creed, domestic violence victim status, caregiver status, or any other characteristic protected under applicable laws.
This policy applies to all aspects of employment, including recruitment, hiring, training, compensation, benefits, promotions, transfers, terminations, and other terms and conditions of employment.
FARMAKEIO is dedicated to maintaining a workplace free from discrimination, harassment, and retaliation, ensuring a respectful and inclusive environment where all employees can thrive.
If you require a reasonable accommodation during the application process or in your role due to a disability or any other protected status, please contact **************** for assistance.
Texting Privacy Policy and Information:
Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Message frequency will vary depending on the application process. Msg & data rates may apply. OPT out at any time by texting "Stop".
Auto-ApplyBilingual Call Center Representative
Customer service agent job in Little Rock, AR
Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference.
Why Maximus?
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Competitive Compensation - Quarterly bonuses based on performance included!
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Track and document all inquiries using the applicable systems.
- Complete associated tasks according to the established guidelines.
- Track and document all inquiries using the applicable systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Facilitate translation services for non-English speaking callers according to procedures.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Fluency in languages (English and Spanish)
- Six months of customer service experience
- Excellent soft phone skills
- Good computer navigation skills
- A quiet and distraction free work area
#LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
16.50
Maximum Salary
$
16.50
Easy ApplyCustomer Service Technician
Customer service agent job in Bald Knob, AR
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.
As a Customer Service Technician your responsibilities will include:
* Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
* Performing maintenance and repair on outside plant facilities
* Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
* Observing all safety rules and regulations
* Assisting other technical personnel in the performance of their duties when requested
* Actively supporting sales and marketing related activities
* Directing customer facing work and sales referrals
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
* High School diploma or equivalent experience
* Ability to distinguish colors on facilities
* Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
* Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
* Basic computer skills including MS Office applications
* Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
* Ability to work aloft (e.g. ladder)
* Ability to work outside in all weather conditions and at various hours of the day/night
* A valid driver's license and satisfactory driving record
* Positive and professional appearance and demeanor when communicating the company's products and services to our customers
* Accountability/dependability (on time and on load when scheduled and serve on call as needed)
* Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
* Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
* Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
* Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
BONUS POINTS FOR:
* Prior experience as a customer facing telecom operations technician
* Basic electricity training/certification or documented equivalent work experience
* ADSL installation/repair experience (self/full installs)
* A+/Net + Certified Required Soft Skills
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether to join the union, but if you do join the union you would be obligated to pay union dues
#LI-GF1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
* Brightspeed's Privacy Notice for California Residents
* Brightspeed's Privacy Notice
Call Center Operator I
Customer service agent job in Little Rock, AR
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”.
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
Closing Date:
01/05/2026
Type of Position:Clinical Staff - Medical Ancillary Support
Job Type:Regular
Work Shift:
Sponsorship Available:
No
Institution Name: University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************.
Department:OPS | Campus Ops EO Hospital Operators
Department's Website:
Summary of Job Duties:*Must be able to work a rotating schedule of days, nights, occasional midnights, weekends and Holidays *
**This position is considered Campus Critical staffing**
The Call Center Operator is responsible for answering and directing calls that serve the medical, educational, and research facilities of the UAMS Campus in a call center environment. The Call Center Operator will also provide after-hours answering service for all UAMS outpatient clinics. Will assist with online physician call schedule changes as necessary. UAMS Call Center Operator will be required to activate emergency codes within the hospital and campus as necessary. This position will develop skills and knowledge of UAMS services and provide community with access and directions to all areas of UAMS
Qualifications:
Minimum Qualifications:
High school diploma or GED equivalent plus two (2) years of customer service and administrative experience
Excellent customer service skills.
Excellent verbal communication skills
Computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers
Ability to follow oral instructions, read and write.
Preferred Qualifications:
Call center experience
Knowledge in basic medical terminology
Additional Information:
Salary Information:
$31,200.00 Annual $15.00 Hourly
Required Documents to Apply:
Resume
Optional Documents:
Proof of Veteran Status
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact *********************** for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site *****************************************
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:Annual TB Screening, Criminal Background Check
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:Feeling, Hearing, Sitting, Talking
Frequent Physical Activity:N/A
Occasional Physical Activity:Crawling, Crouching, Kneeling, Reaching, Standing, Stooping, Walking
Benefits Eligible:Yes
Auto-ApplyPart-Time Customer Service Agent
Customer service agent job in Little Rock, AR
Come and work for Envoy Air, an American Airlines Group Company, at LIT and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: $16.61/hr.
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
Auto-Apply