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Customer service agent jobs in South Dakota

- 314 jobs
  • Customer Service Representative

    Quanex Building Products Corporation 4.4company rating

    Customer service agent job in Sioux Falls, SD

    Quanex is looking for a Customer Service Representative to join our team in Sioux Falls, SD. This role is responsible for building and maintaining strong relationships with both internal and external customers. This involves fostering effective communication, instilling confidence in our products, troubleshooting and resolving issues, and seeking customer feedback and suggestions to improve our services. Schedule: Monday- Friday 8:00am-4:30pm We Offer You! * Competitive Salary * Bonus Potential * 401K with 5% company match, yours to keep after 2 years * 15% immediate return if you participate in the company's ESPP * Medical, Dental & Vision Plans * Employer paid disability plans and life insurance * Paid Time Off & Holidays * Various Work Schedules * Tuition support for degree and continuous education What's attractive about the Customer Service Representative position: * Ability to Make an Impact * Growth Potential * Team-Oriented Environment What Success Looks Like: * Communicate with Stakeholders by phone and/or email for Customer Services items. * Monitor customer orders and report any pricing errors. * Inform customers on shipments delay and/or other information required. * Collaborate with customers to establish procedures, guidelines and lead-times. * Process complaints, CAR (Corrective Action), returns and credits. * Address customer dissatisfaction by gathering feedback and implement improvements. * Initiate the creation of new material numbers necessary to process customer orders. * Research and collect sales history and/or other relevant data on a customer. What You Bring: * Requires High School Diploma * 2 years of experience in a customer service role The salary range for this position is starting at $19.00/hr - $26.00/hr. About Quanex, A Part of Something Bigger Quanex (NYSE: NX) is a global, publicly traded manufacturing company primarily serving OEMs in the fenestration, cabinetry, solar, refrigeration and outdoor products markets. We are A Part of Something Bigger by improving the performance and aesthetics of end products through continuous innovation, helping customers achieve greater production efficiencies, dedication to giving back to communities where we operate, producing shareholder value and helping our employees learn, grow, and thrive. Learn more at Quanex.com. #QHP1
    $19-26 hourly 9d ago
  • Part-Time Ramp and Customer Service Agent

    Envoy Air Inc. 4.0company rating

    Customer service agent job in Sioux Falls, SD

    Come and work for Envoy Air, an American Airlines Group Company, at Sioux Falls Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $16.61/hr. Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOversight We can recommend jobs specifically for you! Click here to get started.
    $16.6 hourly Auto-Apply 9d ago
  • Customer Service Representative

    The Goal Family of Companies 4.3company rating

    Customer service agent job in Sioux Falls, SD

    At Goal Solutions we believe our employees are our greatest asset. We are an employee-focused company, committed to fostering a supportive and inclusive workplace where personal growth, work-life balance, and well-being are prioritized. We believe happy employees lead to happy customers, and we are looking for individuals who share our passion for delivering exceptional service while thriving in a positive environment. If these values resonate with you, we encourage you to apply for one of our Customer Service Representatives in Sioux Falls, SD. Full Time Shifts: Monday-Friday 10:30am-7pm* *Mon - Fri 10:30am-7pm qualifies for 10% shift differential on ALL hours! Part Time Shift: ask for availability CSR I Pay Range: $15-$18 + up to $450/month bonus CSR II Pay Range: $18-$20 + up to $500/month bonus Enjoy our perks like: Free snacks in the office 14 paid holidays every year The best work culture you've ever known! Full timers also enjoy: 3-week vacation accrual 401(k) + company match up to 4% Medical, dental, and vision coverage Annual HSA contribution of $1,650 Life insurance, disability, and critical illness Tuition reimbursement program Paid Parental Leave $2,000 Vacation Incentive Plan after 3 years + $1,000 Sabbatical Day Community funds, wellness funds, and more : The Customer Service Representative role encompasses key responsibilities which may include answering inbound calls, making outbound calls, responding to emails, and performing administrative projects. Inbound calls primarily consist of borrowers inquiring about the servicing of their consumer loan account. Outbound calls primarily consist of returning voice mails and calling borrowers to inform or remind them of their repayment options. Ideal candidates will demonstrate strong attention to detail and the ability to adhere to various rules and regulations related to consumer loans across multiple clients. Administrative responsibilities primarily include procedural tasks such as recording and tracking documents, phone call or email follow-up and special fact gathering assignments as needed. Responsibilities: Perform responsibilities following standard operating procedures to meet or exceed documented service level goals Have a high degree of awareness and understanding of information security Answer inbound calls and reach first touch resolution on borrower questions or issues Make outbound calls to respond to customer voice mails, provide loan updates, and provide options or counseling to borrowers in need of repayment assistance Respond to customer emails and mail Record customer interactions, open/close activities in system of record Perform administrative functions such as document tracking and recording, payment tracking and recording, legal tracking and reporting, and ad-hoc projects as needed Follow and understand all compliance and operational guidelines to ensure major areas of responsibilities are completed to compliance guidelines and standards Essential Functions: Regular and punctual attendance Answer customer inquiries Adhere to policies and procedures Complaint resolution that aligns with Goal's core values Customer retention and relationship building Documentation and data entry Work Environment and Physical Demands: Ability to stand / sit for extended hours of time Ability to remain at workstation for long periods of time Ability to work in an environment with a moderate to loud noise level Heavy keyboard/mouse usage required with repetitive movements Basic Minimum Requirements: 2+ years call center customer service or retail customer service position Proficiency in Microsoft Outlook, Word, and Excel Workflow management experience Ability to follow documented Best Practices and Standard Operating Procedures Ability to communicate in a clear, concise, and professional manner Ability to prioritize, be organized, and manage time effectively to meet service level goals Bonus points if you have: Consumer finance or student loan experience An eagerness to learn and grow your leadership skills A drive to succeed, a sense of urgency, and a passion for your work An all-around team player attitude Learn more about our benefits by viewing our 2025 Employee Benefits Brochure. Goal Solutions, LLC (“Goal” or the “Company”) is an innovative consumer loan servicing and asset management company providing comprehensive and customizable solutions driven by technology, analytics, and industry expertise. Directly or through its subsidiaries, GSS Data Services, Launch Servicing (“Launch”) and Turnstile Capital Management (“TCM”), Goal provides primary servicing, asset management, collections management, direct collections, administration, and treasury services. Key markets we serve include residential solar, home improvement, student finance, and a growing number of personal loan providers. Currently Goal serves a variety of clients including hedge funds, traditional banks, ABS structures, insurance companies, investment banks, and colleges and universities with over $30B in assets under management. Goal will continue to grow the business both organically and through acquisitions. Senior Goal leadership has been working together for over fifteen years and we pride ourselves and our work on our mission, values, culture, and service to our community. Our company is headquartered in San Diego, CA and has been named “Best Places to Work” by the San Diego Business Journal since 2015. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Equal Employment Opportunity It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Powered by JazzHR WO2XH1ueuu
    $18-20 hourly 13d ago
  • Parent Engagement Specialist

    St. Francis Indian School AKA Sicangu Oyate Ho Inc. 3.4company rating

    Customer service agent job in Saint Francis, SD

    Parent Engagement Specialist Supervisor: Federal Programs Director Qualifications: Preferred Bachelor's degree in Social Work, Education, Communications, or a related field; or equivalent experience. Experience working with families, children, and community organizations. Knowledge of educational systems and the challenges faced by diverse families, including those experiencing homelessness. Strong interpersonal and communication skills, with the ability to engage effectively with parents and staff. Proficiency in data management and reporting, including familiarity with relevant software and tools. Bilingual in Lakota skills are a plus. Overview: The Parent Engagement Specialist plays a crucial role in fostering positive relationships between the school and parents, ensuring that all parents have a voice in the educational process. This position is responsible for setting up and coordinating parent meetings, tracking engagement efforts, verifying homelessness status among families, and compiling data to report on program statistics. The ideal candidate will be a skilled communicator, a compassionate advocate for families, and a detail-oriented organizer. Key Responsibilities: 1. Parent Meetings Coordination: - Organize and schedule regular parent meetings, workshops, and community events. - Develop agendas in collaboration with school administration and educational staff. - Facilitate meetings to encourage parent participation and feedback. - Maintain communication with parents regarding meeting dates, topics, and outcomes. 2. Parent Engagement Tracking: - Implement systems to track parent engagement and involvement in school activities and programs. - Regularly assess and analyze engagement data to identify areas for improvement. - Work collaboratively with staff to increase parent participation and support. 3. Verification of Homelessness Status: - Collaborate with families to verify homelessness status in accordance with federal and state guidelines. - Provide resources and support to families experiencing homelessness, connecting them with appropriate services. - Maintain accurate and confidential records of families' homelessness status and related services provided. 4. Data Compilation and Reporting: - Compile and analyze data on program statistics, including parent engagement metrics, attendance at meetings, and effectiveness of outreach efforts. - Prepare regular reports and presentations for school administration and stakeholders, showcasing findings and recommendations. - Collaborate with relevant staff to ensure data integrity and compliance with accreditation or grant requirements. 5. Supportive Role - Coordinates activities with other school programs, tribal programs, and community organizations to ensure that parents are aware of support services. - Facilitate communication between parents and school staff, advocating for parents' needs and concerns. - Promote a positive school culture that values and respects the role of families in the educational process. 6. Additional Responsibilities: - Attend professional development workshops to enhance advocacy and engagement skills. - Participate in school committees related to community outreach, parent involvement, and student support. - Perform other duties as assigned by the school administration. Position will be evaluated as per school policies. #hc206910
    $49k-55k yearly est. 7d ago
  • Customer Success Representative

    Marcoculture

    Customer service agent job in Sioux Falls, SD

    /OBJECTIVE The Customer Success Representative is responsible for delivering unparalleled customer service by consistently exceeding expectations and building strong and lasting relationships through open communication, reliability and a customer-centric approach. You will provide prompt and efficient assistance to meet the ever-evolving needs of Marco's valued customers and employees. ESSENTIAL FUNCTIONS ▪Handle and prioritize incoming client calls, emails and correspondence efficiently, assessing the urgency and severity of issues to set priorities. Record and assign tasks accordingly. ▪Provide prompt and detailed communications to internal and external clients. ▪Review accounts for upsell and cross-sell opportunities and escalate as necessary. ▪Provide initial troubleshooting support for systems and applications to identify and resolve malfunctions or operational issues, potentially preventing the need for further escalation. ▪Maintain contact center expectations. ▪Verify and maintain client contact and database information. ▪Function collaboratively as part of a fast-paced, client-orientated team. ▪Develop and support best practices and operational procedures to create efficiencies. ▪Accurately maintain and comply with documentation and administrative procedures in a timely basis to include time entry process. ▪Uphold business ethics by supporting Marco's vision, mission and values. ▪Exemplify the Gold Standard Experience through every interaction. ▪Attend required company and departmental meetings. ▪Act in accordance with Marco policies and procedures as set forth in the employee handbook. ▪Perform other related duties as assigned. QUALIFICATIONS Education and Experience ▪High School diploma and two years of relevant experience or an associate degree; or equivalent combination of education and experience. ▪0-3 years of experience in Customer Service or a related field preferred. REQUIRED SKILLS 1.Natural aptitude for outcome-based reasoning. 2.Demonstrate excellent verbal and written communication skills with internal and external customers. 3.Self-starter, ability to plan and implement sales strategy with limited supervision. 4.Ability to thrive in a competitive, goal-driven environment. 5.Excellent organizational and time management skills with the ability to maintain accurate and detailed records of sales activity. 6.Ability to prioritize responsibilities and operate with changing priorities. 7.Demonstrate ability to work effectively and professional with all types of people and situations. 8.Demonstrate strong attention to detail to ensure accuracy and quality. 9.Strong desire to help others achieve success, anticipate needs and take initiative to ensure positive sales outcomes. 10.Proficient with business collaboration tools including Microsoft Office Suite, CRM and company specific programs.
    $34k-52k yearly est. 4d ago
  • Associate Customer Service Representative Everyday Banking

    W.F. Young 3.5company rating

    Customer service agent job in Sioux Falls, SD

    About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. Find out why we're the #1 financial services company to grow YOUR career. Apply today. In this role you will: Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems Escalate questions and issues to more senior employees Required Qualifications: 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues Ability to execute in a fast paced, high demand, metric driven call center environment Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information Knowledge, understanding and experience of internet, mobile, and social media technology Job Expectations: Must be able to attend full duration of required training period This position is not eligible for Visa sponsorship Ability to work additional hours as needed Schedule may be eligible for a shift differential under the terms of the shift differential policy Must work on-site at the location posted Training Schedule: You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. Training class starts on 12/1/2025 for 7 weeks. Training hours are 8:00 a.m. - 4:30 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. We're open Monday through Saturday 7:00am - 7:00pm. Your regular work schedule will be based on business need. Compensation: Starting rate $20.00 per hour Posting Location(s): 3201 N 4th Ave, Sioux Falls SD 57104 @RWF22 Posting End Date: 13 Nov 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $20 hourly Auto-Apply 1d ago
  • Customer Success Representative

    Marco 4.5company rating

    Customer service agent job in Sioux Falls, SD

    /OBJECTIVE The Customer Success Representative is responsible for delivering unparalleled customer service by consistently exceeding expectations and building strong and lasting relationships through open communication, reliability and a customer-centric approach. You will provide prompt and efficient assistance to meet the ever-evolving needs of Marco's valued customers and employees. ESSENTIAL FUNCTIONS ▪Handle and prioritize incoming client calls, emails and correspondence efficiently, assessing the urgency and severity of issues to set priorities. Record and assign tasks accordingly. ▪Provide prompt and detailed communications to internal and external clients. ▪Review accounts for upsell and cross-sell opportunities and escalate as necessary. ▪Provide initial troubleshooting support for systems and applications to identify and resolve malfunctions or operational issues, potentially preventing the need for further escalation. ▪Maintain contact center expectations. ▪Verify and maintain client contact and database information. ▪Function collaboratively as part of a fast-paced, client-orientated team. ▪Develop and support best practices and operational procedures to create efficiencies. ▪Accurately maintain and comply with documentation and administrative procedures in a timely basis to include time entry process. ▪Uphold business ethics by supporting Marco's vision, mission and values. ▪Exemplify the Gold Standard Experience through every interaction. ▪Attend required company and departmental meetings. ▪Act in accordance with Marco policies and procedures as set forth in the employee handbook. ▪Perform other related duties as assigned. QUALIFICATIONS Education and Experience ▪High School diploma and two years of relevant experience or an associate degree; or equivalent combination of education and experience. ▪0-3 years of experience in Customer Service or a related field preferred. REQUIRED SKILLS 1.Natural aptitude for outcome-based reasoning. 2.Demonstrate excellent verbal and written communication skills with internal and external customers. 3.Self-starter, ability to plan and implement sales strategy with limited supervision. 4.Ability to thrive in a competitive, goal-driven environment. 5.Excellent organizational and time management skills with the ability to maintain accurate and detailed records of sales activity. 6.Ability to prioritize responsibilities and operate with changing priorities. 7.Demonstrate ability to work effectively and professional with all types of people and situations. 8.Demonstrate strong attention to detail to ensure accuracy and quality. 9.Strong desire to help others achieve success, anticipate needs and take initiative to ensure positive sales outcomes. 10.Proficient with business collaboration tools including Microsoft Office Suite, CRM and company specific programs.
    $30k-35k yearly est. 4d ago
  • Customer Care Specialist

    Bluepeak

    Customer service agent job in Sioux Falls, SD

    “We Push the Boundaries of Possibilities for our Communities.” Overview of the Position Responsibilities: The Customer Care Specialist will take all inbound service calls specializing in billing and technical support. This critical role will own the customer interaction to service completion as the primary customer support role for Bluepeak. If this sounds exciting, please read on. Be part of our innovation- building and delivering a fiber-rich internet connection to people's doorsteps. *This position is located in Sioux Falls, SD What You Will Do: Support billing calls by processing payments; accurately educating customers on their billing cycle, payment due dates and impact of non-pay status; accurately educating the customer on general charges to their account based on package and prorations when changes are made to the package. Proactively review the customer's account and educate the customer on additional service options. Support all Bluepeak video, phone, and internet products with basic and advanced troubleshooting to resolve customer issues. Escalate any customer issues that may be indicative of larger network issues. All other related duties as assigned. What You Will Need: At least one year of customer service experience required, with prior call center experience a plus. Highschool diploma or GED required. Define problems, collect data, establish facts, and solve practical issues. Ability to effectively communicate complex technical support and billing information to customers. Read and interpret documents, such as safety rules, product information and training materials. Excellent written and verbal communications skills including active listening skills and telephone etiquette are required. Good analytical and problem-solving skills. Great organizational and interpersonal skills. Ability to maintain professionalism in challenging and/or changing situations. Must be able to pass a background and drug test prior to employment. Why Work at Bluepeak? Competitive Compensation + Annual Bonus Eligibility Comprehensive Benefits Package, Including Medical, Dental, Vision, Life, and 401(k) Generous Vacation and Paid Sick Time + Paid Holidays and Personal Days Professional Development With an Emphasis on Internal Promotion Employee Discounts on Bluepeak Services, Including Internet Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be successful in their careers! About Us We believe that the size of the city shouldn't determine the quality of the technology. That's why we are building for you: Faster, more reliable, and without the things that get in the way of great service-like red tape, hidden fees, and slow response times. And with up to 5 gigabits of speed for residential customers and 10 gigabits for businesses, we are whole new ballgame- from internet to TV, to connecting every device in your home, to powering your business, we're not only providing the best fiber connections in your community, but we're also meeting the growing needs for how you live. Bluepeak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $33k-40k yearly est. 60d+ ago
  • Specialty Gas Filling & Customer Service

    A-Ox Welding Supply Co. Inc.

    Customer service agent job in Sioux Falls, SD

    Job Description Responsible for filling compressed gases in a safe and professional manner within the Specialty Gas Division. Also responsible for customer service inquiries to the specialty gas division and setting up hazardous material shipments. ESSENTIAL JOB DUTIES: Prepare Specialty Gas Cylinders via cylinder bakeout, valving, etc. Fill pure & mixed gases using the manual and automatic blend cells Follow A-OX cylinder filling, and safety procedures Submit and file necessary records for production performed Complete full package of gases via labeling, scanning, shrink wrap, etc. Set up hazmat common carrier shipping for specialty gas wholesale orders Engage in specialty gas wholesale customer service including: Order Confirmations Shipping notifications Customer Document Requests MINIMUM QUALIFICATIONS: Highschool Diploma Previous use of computers and Microsoft office Ability to routinely lift 25-75 pounds Ability to perform work during prolonged standing up to 8 hours Frequent bending, stooping, crouching, reaching, grasping, feeling and repetitive motion also required Ability to work independently and under pressure to meet deadlines Must be able to wear required personal protective equipment #hc201375
    $27k-33k yearly est. 18d ago
  • Captain - Customer Service

    Daveandbusters

    Customer service agent job in Sioux Falls, SD

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $11.2 - $13 per hour Salary Range: 11.2 - 13 We are an equal opportunity employer and participate in E-Verify in states where required.
    $11.2-13 hourly Auto-Apply 60d+ ago
  • Customer Service Rep

    Cornerstone Staffing 4.1company rating

    Customer service agent job in North Sioux City, SD

    Job Description CornerStone Staffing is currently recruiting for an Customer Service Representative to join a leading financial services team in Dakota Dunes, SD This on-site position is ideal for detail-oriented professionals with experience in escrow, mortgage, or financial services who enjoy working in a fast-paced environment and contributing to accurate and compliant financial operations. Customer Service Representative Location Dakota Dunes, SD | Onsite COMPENSATION & SCHEDULE • $18/hour • Monday - Friday between 9AM - 5:30 PM CST (Training: 8:00 AM - 4:30 PM CST) • W2 Employment ROLE IMPACT As a key contributor within a fast-paced financial services team, the Customer Service Representative (CSR) supports accurate and timely escrow operations. The CSR directly impacts customer satisfaction and compliance by managing insurance-related inquiries and ensuring proper account updates. KEY RESPONSIBILITIES • Respond to inbound calls regarding escrow accounts and insurance disbursements • Guide customers through insurance carrier updates and billing adjustments • Maintain documentation and records in compliance with financial regulations MINIMUM QUALIFICATIONS • High School Diploma or GED • 1-2 years' experience in a call center, preferably in escrow, mortgage, or financial services • Strong attention to detail with effective analytical and communication skills • Proven ability to resolve issues and follow procedures accurately CORE TOOLS & SYSTEMS • Escrow and mortgage servicing platforms • Microsoft Excel and internal reporting systems • Email platforms and customer communication tools PREFERRED SKILLS • Familiarity with CPI insurance policies and escrow cycles • Experience with documentation in regulated financial environments • Ability to prioritize tasks and meet deadlines under pressure PRE-EMPLOYMENT REQUIREMENTS • Background check • Drug screen By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy
    $18 hourly 9d ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Customer service agent job in Sioux Falls, SD

    We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Sioux Falls area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time Monday to Friday Driver's License (Required)
    $34k-46k yearly est. 60d+ ago
  • Customer Service Representative I- Full Time (Mitchell)

    Cortrust Bank 4.4company rating

    Customer service agent job in Mitchell, SD

    CORTRUST BANKThe mission of this bank is to profitably deliver high quality customer service that meets the financial needs of our community, its businesses, and its citizens. No line of financial services is beyond our charter. CorTrust Bank is seeking a Full Time Customer Service Representative in our Mitchell community! It's more than just a job! When you join one of the region's leading community banks, you can expect a family atmosphere committed to building outstanding teams. We believe in the overall well-being of our employees and work hard to provide the best opportunities for growth. We're proud to offer a competitive compensation package that includes perks like a 401k with employer match, Employee Stock Ownership Plan, insurance coverage options, paid time off, service awards, community service opportunities, an Employee Assistance Program, and a stable work environment. Summary: The Customer Service Representative directly supports our customers and front-line operations by engaging with customers, processing teller transactions, and performing administrative duties. Key areas of responsibility: Customer service: Communicate professionally and courteously with internal and external clients and adhere to phone etiquette policies. Respond to general inquiries and utilize knowledge of bank areas to properly direct calls and inquiries. Ask questions to recognize client needs, recommend products and services, and make referrals to our business partners when possible. Teller transactions & cash handling: Accurately complete general teller transactions such as cash and check deposits, check cashing, credit payments, savings bonds, domestic wire transfers, withdrawals, and more. Open new personal deposit accounts, using your knowledge of Bank products and services to help customers choose the best account to fit their needs. Demonstrate accurate cash handling and reporting, including balancing drawers and ATMs, filing Currency Transaction Reports (CTRs), and monitoring cash levels. Administrative & compliance: Adhere to all CorTrust policies and handbooks, complete required security and regulatory training, and maintain customer privacy and confidentiality. Understand requirements for customer identification procedures to accurately process name changes, manage customer debit cards, add signers, and perform additional customer maintenance functions. Process reports, run proof work, and complete general ledger maintenance and reconciliation. Other duties as assigned. Key competencies: The ideal candidate for Customer Service Representative possesses a combination of education and experience to be able to perform the primary duties of this position with little supervision, managing multiple projects simultaneously. They adapt easily to system, process, product, and service changes, and are able to reason, problem solve and think critically. They must demonstrate a high level of integrity, personal diplomacy, and respect. Knowledge of Federal banking regulations and industry workflow is a plus but isn't required. Must be able and willing to abide by all Bank policies, procedures, and Federal banking regulations. CorTrust is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $29k-34k yearly est. Auto-Apply 8d ago
  • Representative II, Customer Service Operations

    Cardinal Health 4.4company rating

    Customer service agent job in Pierre, SD

    **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.00 to $22.57 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/31/2025 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15-22.6 hourly 13d ago
  • Call Center Agent

    Vervent

    Customer service agent job in Sioux Falls, SD

    Full-time Description Vervent is looking for people with six (6) months of collection/customer service experience in a call center environment! WHERE: Vervent - 2700 S Lorraine Place, Sioux Falls, SD 57106 WHY: You need a job & we're hiring! WHEN: Start dates in November! 11/03 & 11/10 PAY: $17.50-19.50/hour - this position is eligible for monthly incentives in addition to base pay! BENEFITS: Full benefits offered - Medical, Dental, Vision, 401k - More details below! SCHEDULE: Multiple schedules offered Details: The Call Center Account Advisor is responsible for contacting and collecting within all account portfolios while delivering a best-in-class customer service experience to our borrowers and clients. Why Vervent? Company Perks: Medical, FSA & HSA, Dental, Vision + More! 401k - 100% vested once you start contributing. Generous company match! Regular employee health, wellness & engagement activities! Pet Insurance, because fur babies are important to us too! About Vervent: As a fintech leader, Vervent sets the global standard for outperformance by delivering superior expertise, future-built technology, and meaningful services. We support our industry-leading partners with primary strategic services and our goal is to empower companies to accelerate business, drive compliance, and maximize service. To learn more, please visit Vervent.com . If you're interested in reviewing the full , continue reading below… Primary Responsibilities: Meet and surpass key performance indicators as specified by Management. Provide an exceptional customer experience within all communication channels. Knowledge and adherence to specific guidelines by portfolio. Advising borrowers of all options available to them specific to portfolio (forbearance, modified payment plans, deferments available, etc.). Properly follow up on all assigned tasks as needed. Process all transactions and communications accurately. Protect consumer data in all communications. Strictly adhere to department standards for maintenance and documentation of borrower accounts by consistently maintaining current borrower, collateral, and status information on all accounts. Promote good working relations with all other internal and external teams. Perform other tasks and special projects as requested by Call Center Management to ensure proper functioning of the department. #LI-VW1, #LI-Onsite Requirements High School Diploma or equivalent required. Six (6) months of collection/customer service experience in a call center environment. Intermediate or greater knowledge of software such as Microsoft Windows, Microsoft Office Programs, and various Internet Browsers preferred. Exceptional customer service skills, good communication, and organization skills. Able to handle diverse duties and changing processes/deadlines. Ability to work in a fast-paced environment. Ability to work in teams. Additional Vervent Details: Founded in 1986, purchased by current CEO, David Johnson, in 2008 Privately owned by Stone Point Capital, Vervent Management and other passive investors 1,500 Employees Lines of Business: Primary Servicing - Loan, Credit Card, and Lease Servicing Capital Markets Services - Backup Servicing, Verifications, Structured Settlements, eVault, etc. Credit Card Programs - Fully-Managed Credit Card Programs (secured and unsecured), Managed Card Services, Application Processing Clients include consumer and small business “marketplace” lenders, finance companies, leasing companies, insurance companies, captive finance companies, alternative capital providers, consumers and banks To learn more, please visit Vervent.com. Physical Requirements: The work is of an intellectual nature. While performing the functions of this job, the employee is required to stand and sit for prolonged periods. Specific vision abilities required include close and medium distance vision and the ability to adjust focus. Must be able to hear normal sounds, distinguish sound as voice and communicate through human speech. This position requires the ability to operate a keyboard, computer mouse, telephone, fax, copier, writing tools, and other standard office equipment. On an occasion, an employee will be asked to lift items weighing up to 35 lbs. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary: The pay range for this role is $17.50 - $19.50 per hour.
    $17.5-19.5 hourly 21d ago
  • Customer Service Representative

    Hom Furniture 4.4company rating

    Customer service agent job in Sioux Falls, SD

    Part-time Description Pay $16-$18 Responsibilities The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary tasks include: Answering phones to either direct callers to the proper department or to answer any questions they may have. Finalizing orders, taking payments, and scheduling deliveries and pickups. Processing returns and processing initial paperwork for warranty claims. Making changes and cancellations to orders when appropriate. Updating customers on changes to their order status. Processing finance applications. The Customer Service Representative serves as a support for showroom Sales Consultants. As such, they assist with questions and processing orders as needed. Processes sales for accessories and other small purchases. Occasionally, the Customer Service Representative works the sales floor following HOM Furniture's proven sales methods. Other duties as assigned. Benefits HOM Furniture offers its full-time employees a competitive benefits package. Paid Time Off- 20 Days in 1st year for full-time employees Medical and/or Dental Coverage 401(k) Employee Contribution Plan 401(k) Employer Matching Employee discount Career advancement opportunities and training Pay on Demand - options for receiving earned wages Requirements Education: Must be working towards or have a high school diploma or GED. Experience: Six months of customer service experience preferred. Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds. Other: Must be able to communicate effectively both verbally and in writing. *Reasonable accommodation will be made for those who require it. HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.
    $26k-31k yearly est. 60d+ ago
  • Customer Service

    Dimock Dairy

    Customer service agent job in Dimock, SD

    Job Description Dimock Cheese is looking for individuals to add to our store employee team. We are looking for someone that is clean in appearance and reliable. Must have a good attitude and work ethic and help maintain a fun and productive work environment. Since opening our doors in 1931, we continue to take great pride in producing premium quality cheeses for our customers. The hired individual must provide outstanding customer service, operate cash register, handle transactions accurately, keep our store clean, stock shelves, cut and slice cheese and gather customer orders. Must have the ability to lift 40-50 pounds, and must work well with other employees in a fast-paced environment. The individual MUST BE 21 YEARS OR OLDER and be willing to work 2-4 days a week and 1-2 Saturdays a month. Shift hours will vary. Can expect hours from 7:45AM-4PM or 10AM-7PM Monday-Friday, and Saturdays 7:45AM-4PM. #hc77528
    $27k-33k yearly est. 28d ago
  • Customer Experience Coordinator

    Marshalls of Ma

    Customer service agent job in Aberdeen, SD

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 3315 6th Ave SE Location: USA Marshalls Store 1535 Aberdeen SDThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $13-13.5 hourly 23d ago
  • Part-Time Ramp and Customer Service Agent

    Envoy Air 4.0company rating

    Customer service agent job in Sioux Falls, SD

    Come and work for Envoy Air, an American Airlines Group Company, at Sioux Falls Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $16.61/hr. Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOversight
    $16.6 hourly Auto-Apply 48d ago
  • Customer Service Representative

    The Goal Family of Companies 4.3company rating

    Customer service agent job in Sioux Falls, SD

    At Goal Solutions we believe our employees are our greatest asset. We are an employee-focused company, committed to fostering a supportive and inclusive workplace where personal growth, work-life balance, and well-being are prioritized. We believe happy employees lead to happy customers, and we are looking for individuals who share our passion for delivering exceptional service while thriving in a positive environment. If these values resonate with you, we encourage you to apply for one of our Customer Service Representatives in Sioux Falls, SD. Full Time Shifts: Monday-Friday 10:30am-7pm* *Mon - Fri 10:30am-7pm qualifies for 10% shift differential on ALL hours! Part Time Shift: ask for availability CSR I Pay Range: $15-$18 + up to $450/month bonus CSR II Pay Range: $18-$20 + up to $500/month bonus Enjoy our perks like: Free snacks in the office 14 paid holidays every year The best work culture you've ever known! Full timers also enjoy: 3-week vacation accrual 401(k) + company match up to 4% Medical, dental, and vision coverage Annual HSA contribution of $1,650 Life insurance, disability, and critical illness Tuition reimbursement program Paid Parental Leave $2,000 Vacation Incentive Plan after 3 years + $1,000 Sabbatical Day Community funds, wellness funds, and more : The Customer Service Representative role encompasses key responsibilities which may include answering inbound calls, making outbound calls, responding to emails, and performing administrative projects. Inbound calls primarily consist of borrowers inquiring about the servicing of their consumer loan account. Outbound calls primarily consist of returning voice mails and calling borrowers to inform or remind them of their repayment options. Ideal candidates will demonstrate strong attention to detail and the ability to adhere to various rules and regulations related to consumer loans across multiple clients. Administrative responsibilities primarily include procedural tasks such as recording and tracking documents, phone call or email follow-up and special fact gathering assignments as needed. Responsibilities: Perform responsibilities following standard operating procedures to meet or exceed documented service level goals Have a high degree of awareness and understanding of information security Answer inbound calls and reach first touch resolution on borrower questions or issues Make outbound calls to respond to customer voice mails, provide loan updates, and provide options or counseling to borrowers in need of repayment assistance Respond to customer emails and mail Record customer interactions, open/close activities in system of record Perform administrative functions such as document tracking and recording, payment tracking and recording, legal tracking and reporting, and ad-hoc projects as needed Follow and understand all compliance and operational guidelines to ensure major areas of responsibilities are completed to compliance guidelines and standards Essential Functions: Regular and punctual attendance Answer customer inquiries Adhere to policies and procedures Complaint resolution that aligns with Goal's core values Customer retention and relationship building Documentation and data entry Work Environment and Physical Demands: Ability to stand / sit for extended hours of time Ability to remain at workstation for long periods of time Ability to work in an environment with a moderate to loud noise level Heavy keyboard/mouse usage required with repetitive movements Basic Minimum Requirements: 2+ years call center customer service or retail customer service position Proficiency in Microsoft Outlook, Word, and Excel Workflow management experience Ability to follow documented Best Practices and Standard Operating Procedures Ability to communicate in a clear, concise, and professional manner Ability to prioritize, be organized, and manage time effectively to meet service level goals Bonus points if you have: Consumer finance or student loan experience An eagerness to learn and grow your leadership skills A drive to succeed, a sense of urgency, and a passion for your work An all-around team player attitude Learn more about our benefits by viewing our 2025 Employee Benefits Brochure. Goal Solutions, LLC (“Goal” or the “Company”) is an innovative consumer loan servicing and asset management company providing comprehensive and customizable solutions driven by technology, analytics, and industry expertise. Directly or through its subsidiaries, GSS Data Services, Launch Servicing (“Launch”) and Turnstile Capital Management (“TCM”), Goal provides primary servicing, asset management, collections management, direct collections, administration, and treasury services. Key markets we serve include residential solar, home improvement, student finance, and a growing number of personal loan providers. Currently Goal serves a variety of clients including hedge funds, traditional banks, ABS structures, insurance companies, investment banks, and colleges and universities with over $30B in assets under management. Goal will continue to grow the business both organically and through acquisitions. Senior Goal leadership has been working together for over fifteen years and we pride ourselves and our work on our mission, values, culture, and service to our community. Our company is headquartered in San Diego, CA and has been named “Best Places to Work” by the San Diego Business Journal since 2015. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Equal Employment Opportunity It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
    $18-20 hourly Auto-Apply 42d ago

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