Customer service agent jobs in Southampton, NY - 744 jobs
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Customer Service Specialist (Big Y Express)
Big Y 4.6
Customer service agent job in Milford, CT
The CustomerService Specialist Big Y Express is responsible for providing customers with an exceptional and rewarding experience in the convenience and fuel areas of Big Y. The CustomerService Specialist BYE is responsible for accurately processing customer transactions and maintaining store conditions to include proper ordering, inventory, production and food safety standards. Additionally, the CustomerService Specialist provides oversight in the Store Manager's absence.
Requirements
REQUIREMENTS:
Ability to represent and support Big Y's culture of caring while living our Mission & Vision.
Supports Big Y's Diversity, Equity and Inclusion initiatives.
Must project a clean and professional appearance.
Ability to operate within company policies, procedures, and standards.
Willingness to cross train and learn other areas as needed.
Ability to work a flexible schedule in accordance with the needs of the store.
Must be 18 years of age or older.
Pay Details
$18.35 - 24.35
Pay Rate Type
Hourly
$34k-40k yearly est. 2d ago
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Bilingual Licensed Insurance Customer Service
Steve Pescetti-State Farm Agency
Customer service agent job in Mastic, NY
Salary: $48000.0 - $65000.0/year Experience: 1 Year(s) Bilingual Licensed Insurance CustomerService (Spanish/English) State Farm Agent - Mastic, NY | In-Office P&C Insurance Licensed and bilingual in Spanish/English? Join a busy State Farm agency providing customerservice, policy support, and coverage guidance. Base pay + bonus, PTO, retirement, growth opportunity. Apply today.
(Requirements: Active P&C license, bilingual Spanish/English, in-office Mastic, NY)
PIdeb288***********8-39390988
$48k-65k yearly 3d ago
Customer Relations Representative - State Farm Agent Team Member
Brian Gill-State Farm Agent
Customer service agent job in Melville, NY
Benefits:
401(k)
Paid time off
Training & development
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
401K
Salary
Profit sharing
Paid time off (vacation and personal/sick days)
Flexible hours
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Proactive in problem solving
Dedicated to customerservice
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Bilingual - Spanish preferred
Property and Casualty license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$37k-52k yearly est. 2d ago
Customer Service Representative
American Leak Detection, Inc. 3.8
Customer service agent job in Bridgeport, CT
Answering the phones Explaining our services to potential clients Manage the customer experience Scheduling of appointments Dispatch, routing, and scheduling of jobs for our technicians Shift: 8 hour daytime shift, full-time Availability: General wor CustomerService Representative, CustomerService, Customer Experience, Representative, Retail, Construction
$31k-39k yearly est. 6d ago
WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience
GL1
Customer service agent job in Bridgeport, CT
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$20k-34k yearly est. 60d+ ago
Care Professionals NEEDED Milford-Fairfield
Always Best Care 4.1
Customer service agent job in Milford, CT
Are you looking for a Care Professional position in the Milford-Fairfield area? If Yes! Your Search STOPS HERE
COME JOIN ALWAYS BEST CARE TEAM OF CARE PROFESSIONALS!
Always Best Care Senior Serviceshas helped families with non-medical in-home care and assisted living placement services. Our Caregivers possess the virtues of compassion, care, dependability, professionalism, honesty, flexibility, problem-solving, a positive attitude, and love.
What We Offer?
Per Diem, Part Time- and Full-time opportunities
Flexible Schedules
Competitive Pay
Referral Bonuses
Earn Rewards $$$$ with our new rewards program!
* Our Caregivers assist with personal care, companionship, light housekeeping, and possible transportation *
Requirements:
Caregiving experience required
CNA/HHA/PCA certification & 2+ years' home care experience preferred
High School Diploma/GED
Clean background check & great communication skills
Apply today and become part of a team that truly values and supports you!
$24k-31k yearly est. 2d ago
Freight Forwarding Operations and Customer Service Agent
Syncreon 4.6
Customer service agent job in Kings Park, NY
As a current employee of DP World, you will know that we believe our people are our greatest asset. As such, our talent is our priority, and we look to fill roles internally wherever possible. We are keen to utilize our talent and provide career opportunities for growth and development aligning with the business aspirations for growth, operational excellence and exceeding stakeholder expectations.
We are therefore delighted that you are looking to further develop your career with DP World. Please do ensure that prior to applying to any internal vacancy you have understood the Internal Transfer Policy relevant for your region. It is best practice to ensure that your Line Manager is aware that you are exploring internal opportunities. At the time of interview, you may be asked to demonstrate their acknowledgment.
The Freight Forwarding Operations and CustomerServiceAgent will build and maintain strong relationships with key customers, addressing their concerns, resolving issues, and ensuring their satisfaction. Continuously assess customer needs, market trends, and competitors to enhance service offerings and maintain a competitive edge.
Location: Jamaica Bay, NY
KEY ACCOUNTABILITIES
* Manage file creation and all services associated with freight forwarding and logistics
* Assist with account start-up. Liaison with sales to ensure required documentation/information needed for the SOP are provided
* Monitor/audit files weekly for compliance of estimate input, profit margin setting and timely invoicing
* Assist clients in their day-by-day requests related to export/import documentation in order to ensure proper execution to the transportation files
* Provide clients with complete Flight/Sailing details in order to ensure proper flow in information is guaranteed
* Liaise with Airlines/Ocean lines in order to procure the best possible solutions (capacity and cost) to be utilized upon execution of transportation files
* Liaise with DPW internal Network and external Partner Agents in order to guarantee the best possible service assistance
* Act quickly upon possible emergency situations that may arise within the life of an Air/Ocean file
* Network with your fellow Operations colleagues to ensure proper support is given in case of workflow overload
QUALIFICATIONS, EXPERIENCE AND SKILLS
* At least 3 years of relevant and recent experience in Freight Forwarding Operations and CustomerService
* Graduate in any field
* Freight Forwarding experience is mandatory
Please note: This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in the United States without sponsorship now or in the future.
Recommendations and referrals of external applicants are encouraged and appreciated. Their applications will be considered once all internal applications have been reviewed and closed. External applications can be made through the Careers section of our global website at ****************
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
About the Role
How you will contribute
* Owning, logging & ensuring all daily customerservices contacts & queries received via telephone & email are worked through to resolution per strict SLA's.
* Strong focus on communication and ensuring that any systems/operational issues impacting customer shipments are proactively reported to the relevant syncreon & customer teams and tracked through to resolution.
* Compiling, reviewing and actioning reporting suites for our key account customer and syncreon business per KPI requirements.
* Actioning customer complaints received ensuring that detailed and accurate root cause/corrective actions are implemented, formally documented and submitted to the customer.
* Carrier management including tracking open customer orders through to delivery/return/claim and actioning exceptions as they arise.
* Carrier performance reporting against agreed KPI's and actioning trends for root cause & corrective actions.
* Participating in weekly carrier & customer task meetings along with monthly reviews & QBR's.
* Self-billing including compiling and managing all billing activities for all carrier and customer transactions.
* Providing daily/weekly/monthly reporting suite from the syncreon TMS system per required customer & carrier customised reporting requirements.
* Participating in syncreon control tower / customer projects.
* Being the voice of the customer.
Your Key Qualifications
* Fluency in oral & written English is essential.
* 2 years' work experience in a high tech customerservices and logistics' environment.
* Excellent knowledge of the Microsoft office suite, with proven reporting & presentation skills.
* Responsiveness in dealing with Customer requests.
* Attention to detail for billing, process analysis, customer complaints investigations & reporting activities.
* Excellent interpersonal skills.
* Ability to work as part of a team and assist other team members during peak volume periods
* Experience in carrier network management.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
The DP World family comprises of syncreon, Imperial and P&O.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City
Job Segment: Logistics, Supply Chain, Operations Manager, Supply, Operations
$29k-36k yearly est. 8d ago
Order Entry Associate/ Customer Service Representative
Nassau Candy 4.1
Customer service agent job in Ronkonkoma, NY
Nassau Candy is a leading importer, manufacturer, and distributor serving customers across confectionery, gourmet foods, promotional products, and apparel. With decades of experience and a national footprint, we are known for speed, quality, and delivering the right product at the right time.
We are currently seeking an Order Entry Associate / CustomerService Representative to join our team in Ronkonkoma, NY. This is a full-time, in-office position that plays a critical role in supporting customers and internal teams by ensuring orders are entered accurately, processed efficiently, and communicated clearly through completion.
Primary Purpose
The Order Entry Associate / CustomerService Representative serves as a central point of coordination between customers, Sales, Production, and Shipping teams. This role is responsible for accurate order entry, proactive communication, and issue resolution to ensure timely and successful order fulfillment.
Essential FunctionsOrder Entry & Order Management
Accurately enter customer orders into internal systems and verify all order details
Track orders from entry through shipment to ensure on-time delivery
Identify potential issues related to inventory, ship dates, or special instructions and collaborate with internal teams to resolve
Customer Support & Communication
Serve as a primary point of contact for customer inquiries and requests
Provide timely order status updates and manage customer expectations
Troubleshoot discrepancies and resolve service-related issues in a professional and efficient manner
Operational & Administrative Support
Maintain a high level of accuracy in a fast-paced, deadline-driven environment
Support data integrity, documentation, and order-related follow-ups
Assist internal teams to ensure orders move smoothly through the fulfillment process
Minimum Requirements
Minimum of one (1) year of experience in order entry, customerservice, or a related support role
Strong attention to detail with excellent organizational skills
Effective written and verbal communication skills
Proficiency in Microsoft Office, including Outlook, Excel, and Word
Ability to multitask and prioritize in a fast-paced environment
Positive, team-oriented attitude with a strong sense of urgency
Experience in promotional products or distribution environments is a plus
Compensation & Benefits
Competitive compensation with annual performance reviews
Paid vacation, PTO, and holidays
Comprehensive benefits package including Medical, Dental, Vision, AFLAC, and Pet Insurance
Employee discounts on Nassau Candy products
Fast-paced work environment with opportunities for growth and development
Location & Schedule
This is a full-time, in-office position based in Ronkonkoma, NY. On-site collaboration is essential to the success of this role.
If you are detail-oriented, customer-focused, and thrive in a fast-moving operational environment, this is an excellent opportunity to join a growing and established organization.
Nassau Candy is an Equal Opportunity Employer.
$43k-60k yearly est. Auto-Apply 60d+ ago
BIA Customer Service Agent (personal lines)
Arbella Insurance 4.6
Customer service agent job in Fairfield, CT
As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs.
We are currently searching for CustomerServiceAgents to join us in our Fairfield, Connecticut location. The ideal candidate will have experience with Personal lines of Insurance and a CT Property and Casualty license is required to perform this role.
The CustomerServiceAgent will act as the agency representative to our clients, fellow professionals, the public and the general business community. Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies. Identify risk exposures, qualifying potential prospects. Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders. Act as the first line of contact in the reporting and assignment of claim information for designated policyholders. Resolve general customer inquiries.
We offer a “home-town” insurance setting with all the benefits of a corporation including competitive salary plus commission and incentive opportunity, medical, dental, 401k and retirement plans, plus more.
Experience within the Personal Lines insurance industry is a plus, and a Connecticut Property & Casualty insurance license is required to perform this position. CustomerService and some Sales skills are a must.
The ideal candidate will have excellent interpersonal, oral and written communication skills. We are looking for a self-starter who can work independently as well as being a team player.
Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $57,500 ($29.00 an hour) - $64,350 ($33.00 an hour) based on a variety of factors including, but not limited to, relevant skills and experience.
Our work schedule is 37.5 hours per week. In addition, you are eligible for a profit share bonus program, exceptional benefit and wellness programs, career development, flexible schedules and much more.
Please note: The advertised pay range is not a guarantee or promise of a specific wage.
$57.5k yearly Auto-Apply 4d ago
Airport Customer Service Agent
GAT 3.8
Customer service agent job in Ronkonkoma, NY
As a customerserviceagent you are the first impression of a passengers airport experience. CustomerService positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
Work independently without direct supervision.
Requirements:
Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, speak, and understand the English language.
Ability to stand for long periods of time
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Possess entry-level computer skills
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays
$30k-37k yearly est. 18d ago
Customer Relations Specialist (Internet Sales)
Smith Haven Chrysler Jeep Dodge Ram
Customer service agent job in Saint James, NY
This is an outstanding opportunity to become a member of our rapidly expanding Retail Customer Experience Center. Our department answers inbound inquiries, sends the proper information and follows up with friendly phone calls and emails. We are looking for the right person with the following skills - Very process oriented and organized, Very friendly - Goal oriented - work for hourly rate and commission/bonus, Persistent you know how to get things done. This is a commission based job and an employee in this position would earn a weekly salary and commission. Pay plans are determined by a multitude of factors including but not limited to, prior experience and education.
***Willing to train****
Other Duties Include:
- Answering incoming phone calls
- Answer internet leads by a timely matter
- communicate with our customers via phone, text and email
- Logging Customer details and comments in our CRM.
-Maintaining contact with our customers to make sure they are being taken care of
- Consistently going through all customer base to follow up with all customers
- Scheduling and following up with any no show customers
-Multitasking, constantly taking leads and answering the phones
-Maintain and communicate with all customer bases
-Work closely with the sales team
- Friendly, enthusiastic and reliable team player, positive attitude
No previous automotive experience is necessary. However, the right person with customerservice skills, hospitality, bartender, barista, telephone sales, call center or similar experience is preferred.
Hourly rate and performance bonus. Based on experience. Some evening and weekend hours - full time position.
We offer:
Free College Tuition for all Chrysler employees and their family members, including textbooks!
401K Retirement Plan!
Top-of-the-Line Health Plan!
Dental and Vision Insurance Plans!
Flexible Work Schedule for most departments.
Above market pay plans!
Direct Deposit!
Newly Refurbished State-of-the-Art Facilities!
Upward Career Mobility! Multiple examples in the company of employees moving up the ranks! From Lot Person to General Sales Manager!
Paid vacation and sick/personal time for all full time employees!
Credit for Volunteer Work!
Paid on-the-job training!
Pleasant, professional work atmosphere!
Sales employees receive 6 full weekends off per year, in addition to any sick or vacation time!
Employee feedback encouraged by management! Yearly employee feedback surveys!
Yearly reviews for most positions.
Big corporation level of HR Department, in a small company! Full employee handbook, etc.
Growing company! Constantly adding employees! Great opportunities!
Company donates to various charities and the local Long Island community!
Generator on Premises! Always operational!
Rigorous vetting process, drug testing, personality assessments, etc. To make sure all employees are the Best-of-the-Best!
Huge advertising budgets and campaigns. Huge opportunities for a constant stream of business! Bustling stores!
Monthly management meetings in each department to ensure all problems are quickly identified and deal with efficiently.
Requirements
Strong communication skills via phone and email
Effectively manage assigned leads according to our process
Set and confirm appointments that show
Work with sales staff to coordinate follow up and appointments
Strong sense of urgency
Ability to engage with our customers in a friendly manner
Efficiently complete phone calls and emails
Strong written and verbal communication skills
Ability to handle rejection
Time management and organization skills
Salary Description Salary plus commission
$38k-62k yearly est. 13d ago
Mobile Service Dispatcher
King O'Rourke Auto Group
Customer service agent job in Smithtown, NY
Job Description
King O'Rourke Cadillac, Buick, GMC located on Rte. 347 Smithtown, NY is seeking to hire a Mobile Service Dispatcher for our NEW Mobile Service+ Department. You will be able to help pioneer this new department in a very successful facility with brand-new Mobile Service & Roadside Vehicles including Towing Dispatch. King O'Rourke has 2 flat-bed tow trucks with 4-5 endorsed tow truck drivers. $1 million investment being made.
GM Experience preferred. Full-time position available in our Award-Winning Service Department.
This is a rare opening to work at Long Island's Largest Cadillac, Buick, GMC Dealership. We have a high-volume family-owned shop with over 40 years in the business & offer the BEST PAY PLAN ON LONG ISLAND!
WE BELIEVE OUR EMPLOYEES ARE OUR GREATEST ASSET - As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also rewarding outstanding effort and results through bonus and commission programs.
Responsibilities:
Communicate and dispatch to Mobile Service Technicians and/or Tow Truck Technicians
Assure complete utilization of the Mobile Service, Roadside & Tow Truck vehicles
Prioritize job assignments to maximize efficiency
Communicating with Customers & obtaining vehicle information
Clearly document all vehicle concerns
Determine and recommend maintenance based on age, mileage and history of vehicle
Monitor the progress of each vehicle throughout the day
Update customers on status of vehicle
Verify that the final invoice reconciles with the work performed on the repair order
Communicate all completed work and any charges to customers
Requirements:
Previous dealership experience
Knowledge of automobiles
Exceptional customer satisfaction
Motivating and energetic personality
Be organized and the ability to multi-task
Computer skills
Ability to learn new technology and repair and service procedures and specifications
Ability to work in a fast-paced environment
Positive, friendly attitude
Reynolds & Reynolds/Ignite experience preferred, but not mandatory
Benefits:
Top Pay Offered
Full medical benefits including dental
Aggressive incentive plan
401k plan with matched dollars
Paid time-off, paid holidays, paid vacation
Monthly, quarterly, year-end bonuses available
Company discounts & more!
We've been taking all necessary steps to invest back into our employees and dealership so that we are completely prepared for Mobile Service, ICE & EV leadership. We plan to continue to grow the capabilities of our facility and our team and adapt to the ever-changing landscape of the automotive industry. King O'Rourke will always stay on the cutting edge of automotive innovations, and the absolute best in service for our customers.
We offer you a professional working environment with continuous training and performance excellence as a team member for one of the most successful auto groups on Long Island.
View our Careers Page here to see what it's like to work at King O'Rourke Auto Group!
Pay: $80,000+ per year
For further information on this rare opportunity, please call (GM) Jim Pflumm @ ************** ext. 121 or to apply online please attach your resume below.
$80k yearly 11d ago
Call Center Representative
Fair Haven Community Health Care 4.0
Customer service agent job in New Haven, CT
We are seeking a Call Center Representative to join our dynamic team! in Connecticut, training onsite)
The Call Center Representative works closely .with patients and clinical professionals while utilizing excellent customerservice skills, accurate data entry while professionally managing a high volume of incoming calls in a call center environment. Schedules patient appointments and perform tasks in medical records.
Duties and responsibilities
The Call Center Representative will effectively triage calls and accurately schedule all new and existing patients with appropriate provider. Typical duties include but are not limited to:
Schedule, utilize triage referral guidelines and script usage to assist patients who call into the call center
Answer multi-line telephone system, screen and direct telephone calls to the appropriate person in an efficient manner while utilizing appropriate paging system
Accurately acquire, confirm and input demographic and insurance information for all patients.
Perform other related duties as assigned.
Qualifications
High School diploma, or GED is required. An Associate's degree is highly preferred. Minimum of one to two year relevant work experience in a high volume medical call center highly preferred. The Call Center Representative is the first point of contact for our organization; must be compassionate, highly motivated, organized individual. Electronic appointment scheduling and data entry experience required. Exceptional phone etiquette incorporating strong communication, interpersonal and customerservice skills a necessity. Strong critical thinking and problem solving skills with the ability to work as a member of the team to serve patients is a must. Bi-lingual in English and Spanish is required.
Physical Requirements/Work Environment
Variable 8 hr. shifts between 7am-8pm, including weekends as needed
Minimal physical effort
Must be able to operate computer and telephone continuously
District travel as necessary
Here's what we offer Major medical, dental and vision insurance, generous PTO, tuition reimbursement and much more.
Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
$33k-39k yearly est. Auto-Apply 24d ago
Scheduler/ Dispatcher for Pool Service
Tortorella Swimming Pools
Customer service agent job in Hampton Bays, NY
Position Overview: Scheduler/ Dispatcher We are seeking a highly organized and detail-oriented Scheduler/Dispatcher in the Hampton Bays area to join our high-end gunite pool service and maintenance company. The Scheduler will play a crucial role in coordinating the service and maintenance appointments for our prestigious clientele. The ideal candidate should possess excellent communication skills, be proficient in scheduling software, and have a deep understanding of pool maintenance procedures. This role requires the ability to manage schedules efficiently and ensure timely delivery of services. Key Responsibilities: * Schedule Optimization * Develop, manage and allocate resources, equipment, and materials required for service, maintenance and repair visits. Work closely with Warehouse for efficient scheduling * Continuously optimize schedules to minimize travel time and maximize technician productivity and bulk delivery routing * Monitor cross divisional schedule to ensure no interruption of service or "wasted trips" * Handle emergency service requests promptly and efficiently, reassigning technicians as needed. * Coordinate with field technicians, field leads and internal staff to assign service, maintenance, delivery, and repair visits based on location, expertise, and availability. * Documentation: * Ensure all work orders are completed fully, review for follow-up visits. Work closely with Service Field Leads * Create scheduling procedure utilizing all software platforms (IntelliShift, Poolbrain, BuilderTrend) * Maintain accurate client profiles in designated platforms/systems, including client information, service details such as gate codes, autofill location etc, and technician assignments. * Reporting * Generate reports schedules, technician performance, and service/ repair completion rates across divisions. * Generate weekly overtime reports with detailed summary report Required Qualifications and Skills: * High School Graduate or General Education Degree (GED). * REQUIRED: 2-3 years' related experience. *
Previous experience in the luxury pool industry. Location: * Hampton Bays, Long Island Compensation and Benefits: Pay Rate: $24.00 up to $29.00 per hour. In accordance with New York's Pay Transparency Law, we are committed to providing clear and accessible information about the compensation for this role. The listed salary range reflects the base pay for this position. Actual compensation will be determined based on relevant experience, education, and qualifications. Additional compensation may include bonuses or equity, as applicable. * Comprehensive health insurance (medical, dental, vision). * 401(k) * Paid Time Off (PTO) and holidays or Accrual based. * Professional development opportunities. * Full company-wide closure during the week of Christmas (Varies year to year). * Pay Rate: $24.00 up to $29.00 per hour with opportunity of OT. Equal Employment Opportunity Statement: Our company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religions, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law. Applicants should be US Citizens or have authorization to work in the United States / Los solicitantes deben ser ciudadanos estadounidenses o estar autorizados para trabajar en los Estados Unidos. Tortorella is an Equal Opportunity Employer. If you are unable to complete this application due to a disability, contact us to ask for an accommodation or alternative application process either through email at ************************* or by phone at ************.
$24-29 hourly 14d ago
Scheduler/ Dispatcher for Pool Service
Tortorella Group
Customer service agent job in Hampton Bays, NY
Scheduler/ Dispatcher We are seeking a highly organized and detail-oriented Scheduler/Dispatcher in the Hampton Bays area to join our high-end gunite pool service and maintenance company. The Scheduler will play a crucial role in coordinating the service and maintenance appointments for our prestigious clientele. The ideal candidate should possess excellent communication skills, be proficient in scheduling software, and have a deep understanding of pool maintenance procedures. This role requires the ability to manage schedules efficiently and ensure timely delivery of services.
Key Responsibilities:
Schedule Optimization
Develop, manage and allocate resources, equipment, and materials required for service, maintenance and repair visits. Work closely with Warehouse for efficient scheduling
Continuously optimize schedules to minimize travel time and maximize technician productivity and bulk delivery routing
Monitor cross divisional schedule to ensure no interruption of service or “wasted trips”
Handle emergency service requests promptly and efficiently, reassigning technicians as needed.
Coordinate with field technicians, field leads and internal staff to assign service, maintenance, delivery, and repair visits based on location, expertise, and availability.
Documentation:
Ensure all work orders are completed fully, review for follow-up visits. Work closely with Service Field Leads
Create scheduling procedure utilizing all software platforms (IntelliShift, Poolbrain, BuilderTrend)
Maintain accurate client profiles in designated platforms/systems, including client information, service details such as gate codes, autofill location etc, and technician assignments.
Reporting
Generate reports schedules, technician performance, and service/ repair completion rates across divisions.
Generate weekly overtime reports with detailed summary report
Required Qualifications and Skills:
High School Graduate or General Education Degree (GED).
REQUIRED: 2-3 years' related experience.
Previous experience in the luxury pool industry.
Location:
Hampton Bays, Long Island
Compensation and Benefits:
Pay Rate: $24.00 up to $29.00 per hour. In accordance with New York's Pay Transparency Law,
we are committed to providing clear and accessible information about the compensation for this role. The
listed salary range reflects the base pay for this position. Actual compensation will be determined based
on relevant experience, education, and qualifications. Additional compensation may include bonuses or
equity, as applicable.
Comprehensive health insurance (medical, dental, vision).
401(k)
Paid Time Off (PTO) and holidays or Accrual based.
Professional development opportunities.
Full company-wide closure during the week of Christmas (Varies year to year).
Pay Rate: $24.00 up to $29.00 per hour with opportunity of OT.
Equal Employment Opportunity Statement:
Our company is an equal opportunity employer. We celebrate diversity and are committed to creating an
inclusive environment for all employees. All qualified applicants will receive consideration for employment without
regard to race, color, religions, gender, sexual orientation, national origin, disability status, or any other
characteristic protected by law.
Applicants should be US Citizens or have authorization to work in the United States / Los solicitantes deben ser ciudadanos estadounidenses o estar autorizados para trabajar en los Estados Unidos.
Tortorella is an Equal Opportunity Employer.
If you are unable to complete this application due to a disability, contact us to ask for an accommodation or alternative application process either through email at ************************* or by phone at ************.
$24-29 hourly Auto-Apply 60d+ ago
Executive Home Care OVERNIGHT AND WEEKEND CAREGIVERS
Executive Home Care
Customer service agent job in Wallingford, CT
Benefits:
401(k)
Paid time off
Training & development
WE OFFER
Competitive Compensation: $16.35-$17.00 based on experience.
Flexible Scheduling: Agency requires four-twelve hour commitments .
Comprehensive Health Benefits: Access health insurance options.
Continuous Development: Engage in ongoing training and professional growth..
Supportive Work Environment: Thrive in a collaborative workplace.
Referral Incentives: Benefit from referral bonuses.
Consistent Assignments: Build enduring client relationships through ongoing shifts.
Meaningful Impact: Make a significant difference in the lives of individuals coping with medical conditions and age-related challenges.
QUALIFICATIONS:
High School diploma or equivalent is preferred.
Car preferred.
Companions do not require licensing
Graduated from an accredited Certified Nurses Aide program preferred
Active CNA/HHA license preferred
Adequate health status to perform described duties.
Ability to safely handle body fluids and hazardous waste products.
Must have the ability to effectively communicate with patients and staff.
Must meet personnel qualifications.
RESPONSIBILITIES AND DUTIES:
Provides direct and indirect personal care to the patient in the home setting.
Utilizes safety measures in the provision of care.
Maintains effective communication with supervisor regarding patient's condition.
Follows written assignment to deliver patient services developed by an appropriate health care professional.
Documents and submits accurate accounts of services provided.
Observes the patient for changes in condition and behavior and report to the supervisor.
Submits required documentation in a timely manner.
Adheres to the role of the Certified Nurses Aide in the home setting as defined in state regulation.
The CNA shall not change sterile dressings, irrigate body cavities such as giving an enema, irrigate a colostomy or wound, perform gastric irrigation or enteral feeding, catheterize a patient, administer medication, apply heat by any method, care for a tracheostomy tube, nor provide any personal health service which has not been included in the plan of care. Compensation: $16.35 - $18.00 per hour
Since 2004, Executive Home Care has been a critical resource for families looking for in-home care for their loved ones.
Executive Home Care provides outstanding training and benefits for the caregivers we place. The professional development of our staff is important to our clients; they want to know that their caregiver is skilled, knowledgeable, and experienced in the field.
Additionally, our caregivers enjoy attractive benefits in addition to the features of the job that make it inherently rewarding. When you put the two together, you get a winning combination that makes for a great job with incredible long-term potential.
Executive Home Care is currently hiring dedicated, compassionate people who enjoy helping others. As a professional caregiver, you will provide direct care to seniors who need a little help with everyday living.Experience in healthcare is not necessary, and all training is provided.
Explore Opportunities Near You
If you are looking for a career in a fast-growing industry and you want to improve the lives of people in your community, then we want to hear from you.
$16.4-17 hourly Auto-Apply 60d+ ago
Service Dispatcher
Respect Auto Group
Customer service agent job in Islandia, NY
Job Title: Service Dispatcher
Plans, organizes, leads and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customer.
Essential Duties
Implements and maintains an effective dispatch system.
Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required.
Prioritizes and controls all comebacks to ensure proper and prompt attention.
Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation.
Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer.
Maintains timely and professional contact with servicecustomers.
Maintains an organized and up-to-date repair log.
Prepares estimates when required.
Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly.
Opens and closes repair orders.
Checks customer credit status.
Ensures that technicians follow warranty material disposition procedures.
Communicates job status with the next shift supervisor.
Schedules maintenance for service department vehicles and equipment.
Prepares a list of needed service department equipment, supplies and required repairs, and reviews with the service manager as needed.
Coordinates parts requirements with the parts department; contacts special-order parts customers immediately upon receipt of parts orders to schedule appointment.
Advises parts manager and service manager of repetitive shortage so that corrective action can be taken.
Maintains high customer satisfaction ratings.
Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
Assists with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department.
Maintains a clean work area.
Maintains a professional appearance.
Other tasks as assigned.
Marginal Duties
[If applicable.]
Supervisory Responsibilities
[If applicable.]
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Certificates, Licenses, Registrations
Valid Driver's License
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Title: Service Dispatcher
Department:
Reports To:
FLSA Status:
Prepared By:
Prepared Date:
Approved By:
Approved Date:
Revised Date:
$30k-40k yearly est. Auto-Apply 60d+ ago
Automotive Service Dispatcher
Westbrook Honda
Customer service agent job in New Haven, CT
Automotive Service Dispatch Westbrook, CT
Westbrook Honda, Proud member of the Lorensen Auto Group, is growing and we need to add an experienced Service Dispatcher. We are a 7 time Presidents Award winner highly focused on a World Class customer experience. Customer satisfaction starts with employee satisfaction. We work as a tight knit team, and the right candidate will be a consummate team player.
The Service Dispatcher is responsible for coordinating and scheduling service work to ensure efficient workflow and timely completion of repairs. This role requires strong organizational skills, the ability to manage multiple priorities, and a proactive approach to planning. Experience in process improvement, operations, or manufacturing environments is a plus, as these skills can help maintain a smooth and methodical operation. Key Responsibilities:
Schedule and Dispatch Work: Assign repair orders to technicians based on skill level, availability, and job complexity
Workflow Management: Monitor progress of vehicles through the service process, ensuring jobs stay on track and deadlines are met
Proactive Planning: Anticipate bottlenecks and adjust schedules to maintain efficiency, especially for larger, more complex jobs
Communication: Serve as the primary point of contact between service advisors and technicians to ensure clarity and minimize delays
Process Awareness: Apply organizational and planning skills to streamline operations and improve turnaround times
Documentation: Maintain accurate records of work assignments, job status, and completion times
Customer Focus: Support the service team in delivering timely and high-quality service to customers
Qualifications:
Strong organizational and time-management skills
Ability to balance multiple tasks and priorities in a fast-paced environment
Excellent communication and problem-solving skills
Proficiency with scheduling tools and basic computer applications
High attention to detail and methodical approach to planning
Ideal Candidate Profile:
Highly organized and proactive.
Comfortable working in a dynamic environment with frequent changes
CDK experience
Strong interpersonal skills to coordinate between multiple departments
Benefits:
401(k)
Excellent 401(k) match
Medical and Dental insurance
Disability insurance
Ongoing monthly training and reviews
Performance Incentives
Flexible schedule
Life insurance
Paid time off
Vision insurance
Free lunch on Saturdays
Closed Sunday's and all Major Holidays
Lorensen Auto Group is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Lorensen Auto Group are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.
$35k-45k yearly est. Auto-Apply 24d ago
Customer Service Dispatcher
Global Channel Management
Customer service agent job in Hauppauge, NY
CustomerService Dispatcher 1-3 years experience
CustomerService Dispatcher requires:
Proficient with computers
Windows applications
Oracle experience a plus
Receive, enter, check Accounts Receivable and schedule customer phone requests for service in the system.
Take service calls, communicate
Take ownership of service calls from creation of service request through service completion, escalating issues to supervisors and technicians as needed.
Reassign work as needed, making judgments based on current workloads & priorities.
$30k-40k yearly est. 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Brian Gill-State Farm Agent
Customer service agent job in Melville, NY
Benefits:
401(k) matching
Competitive salary
Opportunity for advancement
Paid time off
Profit sharing
Training & development
ROLE DESCRIPTION: As a Team Member with The Brian M. Gill Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
Bilingual preferred
How much does a customer service agent earn in Southampton, NY?
The average customer service agent in Southampton, NY earns between $26,000 and $40,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.
Average customer service agent salary in Southampton, NY