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Customer service agent jobs in Springfield, MO

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  • Customer Service Clerk

    R+L Carriers 4.3company rating

    Customer service agent job in Springfield, MO

    Customer Service Representative, Starting at $18.20 hr Full-Time, Monday - Friday : 7:30am - 4:00pm. PTO available after the first 90 calendar days of employment and enjoy an excellent benefits package that includes our very own employee resorts Click her to learn more about our employee resorts R+L Carriers - Women in Trucking Company Culture R+L Carriers is seeking a Customer Service Representative to work at our Springfield, IL Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned. Requirements: Strong communication/telephone skills Able to work in a fast-paced environment Strong critical thinking skills Ability to deal with potentially stressful situations General office and customer service experience Basic knowledge or Windows, Outlook and other Microsoft products Ability to type 30+ WPM Preferred: 2+ years of experience as a clerk or similar role in a fast pace environment Freight logistics experience Benefits: R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC. About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees. R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
    $18.2 hourly Auto-Apply 39d ago
  • Personal Lines Customer Service Representative

    Insurance Partners 3.9company rating

    Customer service agent job in Springfield, MO

    Benefits: Company parties Competitive salary Free food & snacks Opportunity for advancement Paid time off Training & development Join a team that cares about our customers and you! Insurance Partners Inc in SPRINGFIELD, Illinois, is looking for an experienced and committed individual to join our team as a Full-Time Customer Service Rep and Account Manager. In this role, you will manage insurance accounts to maintain strong business relationships and ensure customer satisfaction. You will play a vital role in managing and growing our customer base. Apply now to join our team and begin a role with excellent career growth and earning potential. Compensation: $38,000.00 - $44,000.00 per year YOUR FUTURE as an Independent Insurance Agent Starts Here If you're looking for a career that offers flexibility, job stability, competitive compensation, and more, then you've come to the right place! Working with an independent agency is a great career choice. Independent insurance agents protect our customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price. The demand for insurance professionals is growing every day! Is this career right for you? This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the location, and not to Big I of Illinois Association.
    $38k-44k yearly Auto-Apply 60d+ ago
  • Sign and Graphics Production, Customer Service, Training Incl

    Fastsigns 4.1company rating

    Customer service agent job in Springfield, MO

    Graphics and Sign Specialists work in a dynamic, creative and fast-paced environment to create and assemble sign and graphic products for many different business applications. Creative work is performed within the FASTSIGNS Center sign production area that is fully equipped with top-of-the-line sign-making equipment. No prior Graphics Design experience required, but basic computer skills are necessary. Position requirements include cutting printed graphics using a variety of wall cutters, saws, and Exacto blades, as well as applying the product to substrates. The Production Specialist may be required to work in the field performing installations to vehicles, and building interiors and exteriors using a ladder or mechanical lift system. Careful attention to detail utilizing work orders that outline specifics for each custom order is paramount. Cross training into the operation of laser and rotary engravers as well as wide format digital full color printing is preferred as you progress. The ideal candidate will be self-motivated, with problem-solving skills who pays very close attention to accuracy and detail. Comprehensive training in all aspects of this position will be provided. If this describes you, we encourage you to apply! Compensation: $16.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $16 hourly Auto-Apply 60d+ ago
  • Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLC

    Customer service agent job in Springfield, MO

    Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $26k-34k yearly est. 16d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer service agent job in Springfield, MO

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $27k-32k yearly est. 8d ago
  • Customer Service Attendant (PT)

    Blue Iguana Car Wash

    Customer service agent job in Springfield, MO

    Job DescriptionJob Title: Car Wash Customer Service Attendant/Advisor Who you are: You are an initiative-taking, assertive take-charge person who loves to meet and talk to new people every day. Being face-to-face with a new customer every minute is your happy place. The opportunity: You will greet all new non-wash club members at one of our state-of-the-art locations in and around the Springfield, MO area. You'll be provided with Customer Service, Product Knowledge and Sales training. We'd love for you to become the new top Service Advisor in our company and earn handsomely while doing so! Part-time and Full-time attendants have the potential to earn over $20 an hour with commission and other bonuses! Who we are: We are the largest locally owned Express Car Wash chain in the area. We want to serve our local community with a smile, while cleaning up the area cars, one-at-a-time! What you'll do: You are the front lines and the first smile a customer will see from our company! You will greet all our soon-to-be-raving fans at a location around Springfield. You will convert them to “Raving Fans” and turn them into loyal Unlimited Wash Club customers. Must haves for candidates: A smile and attitude that lights up the room when you walk in. A passion for serving the customer with a smile. Amazing verbal skills that put people at ease when you speak. Nice to have in a candidate: Previous sales experience. Knowledge of and experience in world class customer service. Details: PT and FT hours are available. Hourly pay plus bonus $ for every new “raving fan” aka new Wash Club member, you convert! To apply: Record a 1-minute video introducing yourself and explain why you're a good fit. Email to ***************** Complete the application and attach your resume and any relevant information at BlueIguana.jobs. Powered by JazzHR K5fCiI46gT
    $20 hourly Easy Apply 12d ago
  • Call Center Rep - In Office

    The Nuckolls Agency

    Customer service agent job in Rogersville, MO

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 1d ago
  • Customer Care Specialist / Seasonal

    Mosquito Joe

    Customer service agent job in Springfield, MO

    Mosquito Joe of Springfield is Hiring! Mosquitos suck, but your job doesn't have to! At Mosquito Joe of Springfield, our mission is to make outside fun again. We provide mosquito control services to residential and commercial customers and we are looking for a Customer Care Specialist to join our team! About the job: The Customer Care Specialist answers the phone and provides delightful service to our customers by assisting with scheduling, answering questions, solving problems, and signing up new customers. They know all Mosquito Joe services and policies, and communicate to customers the expectations, procedures and tips applicable to the service being provided. They're our "Joe's In The Know. The Customer Care Specialist is a seasonal job, early spring through late fall, with possibility for extension through the winter. Business hours are M-F, 8am-5pm. . .give or take. Some days we start earlier, some days we end later depending on weather and customer needs. What we offer: We'll provide the training that will make you an expert in mosquito and the systems we use to deliver services to customers, along with a fun team and generous referral bonuses. Our owners are passionate about creating a work environment where employees can thrive. What you bring to the table: Our Customer Care specialist must be friendly, professional, honest, and enjoy delivering excellent service to our customers. We look for people who can work independently, make decisions on the fly and who are detail-oriented. Our ideal candidate has 2-3 years of experience in delighting customers over the phone, strong computer skills (Email, DropBox, MS Office, etc), and excellent administrative skills. Flexible and adaptable work schedule is a plus. Basic pest control knowledge is a bonus. Diversity commitment Mosquito Joe of Springfield is committed to creating and maintaining a workplace where all employees have an opportunity to participate and contribute to the success of the business, and are valued for their skills, experience, and results. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your culture, ethnicity, race, sex, gender, nation of origin, age, veteran's status, color, religion disability, sexual orientation and beliefs. Think you've got the mojo for this job? If you've read this far, maybe you should give us a buzz (pun intended). We look forward to hearing from you! When you put on a Mosquito Joe uniform, you become part of the family-a group of people committed to excellent customer service and passionate about making the outdoors a place that's fun for everyone. Working for our franchises means they'll take care of you the way they take care of their own family and friends. Because Mosquito Joe is not just a company that focuses on getting rid of pesky bugs, we're a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mosquito Joe franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • Account Service Representative

    Wil Fischer Companies

    Customer service agent job in Springfield, MO

    Account Service Representative Department: Sales Reports to: Department Team Leader Hours: Monday - Friday Pay: $18/hour Mileage: Personal vehicle is used and paid mileage Job Description: Account Service Representatives are responsible for producing maximum sales and distribution of draft and/or package products and providing quality service to all customers on an assigned route. The Account Service Representative's primary duties include implementation of approved Company programs and policies that will result in the achievement of sales volume and merchandising goals while effectively presenting the Company's brands to the retailer and the consumer. The Account Service Representative is expected to monitor and control inventory levels for each account by conducting a physical inventory and restocking all coolers and in-store space and displays to provide maximum availability of products while maintaining quality control and freshness standards. The Account Service Representative is responsible for maintaining and updating all Point-of-Sale materials at each retailer's location. The Account Service Representative is responsible for maintaining current knowledge of all supplier brands and packages, pricing information, and promotional/marketing activities. The Account Service Representative is responsible for maintaining strong, productive relationships with all customers to facilitate sales and complete required surveys Servicing includes, but is not limited to moving and lifting of 25 - 35lbs during rotation, merchandising, and storing our products. The following factors, among others, will be considered when selecting the successful candidate(s) for this position. Market Knowledge Marketing Program Execution Product Sales/Results Merchandising Skills Communication Relationships with Customers Quality Assurance Qualifications: High school education required Computer knowledge 21+ years of age Safe driving record Class E License Vehicle Insurance Highly self-motivated with a positive attitude Ability to work with little supervision Ability to repetitively pull, push, bend, squat, twist, crawl, climb, walk, and reach above head height. Experience: Customer service experience preferred Benefits Included! Affordable Health Insurance Dental Insurance Vision Insurance 5 Paid Holidays Vacation Time 401K Matching Gym Reimbursement Program Free Wellness Program Note: Duties of all positions may be adjusted as needed to meet business objectives.
    $18 hourly 60d+ ago
  • Account Service Representative - Mileage Paid!

    Wil Fischer Distributing Companies

    Customer service agent job in Springfield, MO

    Schedule: Monday-Friday Pay: Starting at $37,440/year salary + Monthly Commission + Annual Incentives Mileage Reimbursement Are you a people-person who enjoys working independently and being on the move? Start your career with a growing beverage distributor offering guaranteed base pay , uncapped commission , annual incentives , and some of the lowest-cost health insurance in the industry. If you're 21+, ready to build relationships with local retailers, and want a job where no two days are the same , we want to hear from you! What You'll Do: Visit local retail accounts on a set route each day (home every night!) Build relationships with store managers and staff Take product inventory and restock shelves, coolers, and displays Maximize visibility of our top beverage brands Maintain fresh product rotation and clean, attractive merchandising Stay informed on pricing, promotions, and brand updates Lift/move cases of product (25-35 lbs) and work hands-on in the field What Makes You a Great Fit: 21+ with a valid driver's license Safe driving record and current auto insurance Strong self-motivation and time management Friendly, professional, and customer-service driven Able to bend, twist, lift, squat, and climb as needed Bonus if You Have: Customer service or route sales experience Familiarity with the beverage industry or merchandising Why Join Us? Our team members have a great total rewards package : Bi-weekly Commission + Year-Round Incentives Extremely Affordable Health Insurance Dental & Vision Insurance Disability & Accident Insurance 6 Paid Holidays + Vacation Time Gym Reimbursement Program Free Wellness Program 401(k) with Company Match 📋 Quick Apply Requirements: Pass drug screen, physical, and background check Provide your own vehicle and auto insurance (we reimburse mileage that covers additional insurance coverage, gas, and maintenance!) Must be able to perform physical tasks required in merchandising Apply now to start your route toward a rewarding and steady career!
    $37.4k yearly Auto-Apply 10d ago
  • Customer Service Rep(01687) - 876 Birch St

    Domino's Franchise

    Customer service agent job in Hollister, MO

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 18 years of age or older. General job duties for all store team members • Operate all equipment. • Stock ingredients from delivery area to storage, work area, walk-in cooler. • Prepare product. • Receive and process telephone orders. • Clean equipment and facility approximately daily. • Make and label boxes Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). • Must be able to make correct monetary change. • Verbal, writing, and telephone skills to take and process orders. • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. • Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to: • Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. • In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. • Sudden changes in temperature in work area and while outside. • Fumes from food odors. • Exposure to cornmeal dust. • Cramped quarters including walk-in cooler. • Hot surfaces/tools from oven up to 500 degrees or higher. • Sharp edges and moving mechanical parts. SENSING • Talking and hearing on telephone. • Near and mid-range vision for most in-store tasks. • Depth perception. • Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. PHYSICAL REQUIREMENTS including, but not limited to the following: Standing: Most tasks are performed from a standing position. Walking: For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting • Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. • Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. • Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying • Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. • Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. • Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing • To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push. • Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls and perform maintenance. Stooping/Bending • Forward bending at the waist is necessary at the pizza assembly station. • Toe room is present, but workers are unable to flex their knees while standing at this station. • Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. • Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Crouching or squatting may be performed occasionally to stock shelves and to clean low areas. Reaching • Reaching is performed continuously; up, down and forward. • Workers reach above 72occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. • Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. • Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks • Eye-hand coordination is essential. Use of hands is continuous during the day. • Frequently activities require use of one or both hands. • Shaping pizza dough requires frequent and forceful use of forearms and wrists. • Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. • Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. • Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Additional Information Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $27k-35k yearly est. 14d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Customer service agent job in Springfield, MO

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $27k-35k yearly est. 1d ago
  • Customer Service Rep

    Carsonvalleyhealth

    Customer service agent job in Springfield, MO

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $27k-35k yearly est. 1d ago
  • Customer Service Representative

    Central Bancompany

    Customer service agent job in Springfield, MO

    This position offers an exciting opportunity for candidates who enjoy developing relationships with customers by identifying ways to meet their financial needs and assist in resolving customer sales and service inquires that leads to improved satisfaction and sales. ESSENTIAL DUTIES AND RESPONSIBILITIES: Conduct relationships and activities consistent with established bank policies, procedures and systems, the corporate Code of Conduct, Bank Secrecy Act and all applicate State and Federal laws and regulations. Provide a consistent legendary experience which includes uncovering customer's needs in a customer-centric manner and offering solutions of various bank products and services to meet customer's financial needs. Answer questions, give explanations, and solve problems for customers face-to-face, over the phone and through correspondence. Accurately and efficiently process customer transactions through account opening and account maintenance of both personal and business accounts. Assist branch with achieving goals. Actively participate in the sales program; attend appropriate sales training; utilize sales program initiatives; work with manager to set sales goals and make every effort to reach targeted goals. Make referrals to other business units for traditional and non-traditional banking products and services. Achieve required levels of outbound phone calls to customers to help grow and retain relationships. Participate in on-going training and development. Other duties as assigned. High school education or equivalent. Possess good judgement and strong organizational skills. Ability to manage multiple responsibilities, prioritize, research and solve problems, attention to detail, and handle confidential information. Strong interpersonal relations with the ability to work with customers and employees in a cooperative manner using excellent verbal, listening and communication skills. Provide Legendary Service that exceeds expectations at every opportunity. PC and typing skills required.
    $27k-35k yearly est. 18d ago
  • Customer Service Representative

    Interview Hunters

    Customer service agent job in Springfield, MO

    We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions. The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role. Responsibilities: Oversee customer account management - Includes developing new business along with negotiating contracts and agreements to maximize profits. Collaborate cross-functionally - Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services. Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives. Requirements: Sales or related field Strong verbal and written communications skills Excellent listening, negotiation, and presentation abilities Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers. Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - Springfield, MO

    Kedia Corporation

    Customer service agent job in Springfield, MO

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $27k-35k yearly est. 14h ago
  • Customer Service Rep I - 8a-430p- Springfield, MO

    Nothum Food Processing Systems

    Customer service agent job in Springfield, MO

    Job Description About Nothum Nothum has revolutionized the food processing industry since 1971. Specializing in predust, batter, bread, and fry processes allows us to concentrate our efforts, understand customer needs, and consistently deliver exceptional solutions. Job Summary We are seeking a detail-oriented and customer-focused professional to join our team as a Customer Relations Specialist. This role involves direct communication with customers, tracking sales trends, managing accounts, and ensuring overall customer satisfaction. The ideal candidate will excel at relationship-building, problem-solving, and maintaining organized documentation of customer interactions. Key Responsibilities Handle inbound and outbound customer communications, including calls, surveys, and appreciation initiatives. Generate and close sales while maintaining strong client relationships. Document customer interactions for communication records, sales trend analysis, product recommendations, billing, and contact management. Assist in the creation of upgrade packages and provide recommendations to customers. Track customer payments and timelines, and communicate overdue invoices. Ensure overall customer satisfaction through proactive engagement and service resolution. Maintain a clean and safe work environment. Complete additional responsibilities as assigned. Qualifications Previous customer service experience (Preferred). Strong computer skills and proficiency with CRM software (Preferred). Excellent communication standards, both verbal and written. Strong problem-solving abilities with a proactive approach. High level of confidentiality when handling sensitive customer and company information. Effective time management skills to balance multiple responsibilities. Positive outlook and professional demeanor when interacting with customers and colleagues. Ability to follow company policies and procedures precisely. Benefits Employee Ownership Program - Be part of a company where your contributions matter. Competitive pay and benefits package. Opportunities for professional growth and advancement. Supportive and dynamic team environment. Join our team and help us create meaningful customer experiences!
    $27k-35k yearly est. 26d ago
  • CUSTOMER SERVICE / SALES REPRESENTATIVE

    RNR Tire Express and Custom Wheels-Springfield

    Customer service agent job in Springfield, MO

    Job Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $27k-35k yearly est. 14d ago
  • Customer Service Representative - State Farm Agent Team Member

    Clint Harris-State Farm Agent

    Customer service agent job in Springfield, MO

    Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance ABOUT OUR AGENCY: Ive been proudly serving the Springfield community since 2007, and were now approaching our 20-year anniversary. One of the things that truly defines our agency is how connected we are to the community. We regularly run booths at local events like the Route 66 Festival, the Ozarks Food Truck Festival, Cars & Coffee, The Man Show, and many others. During the summer, we host monthly customer appreciation days at the officecomplete with free food, yard games like cornhole, and plenty of time for customers to connect with our team. Our office culture is tight knit, welcoming, and genuinely fun. We make it a point to spend time together outside of work, gathering once a month at an off-site location to strengthen relationships between both of our teams. We rotate activities to keep things freshdinners, trivia, breweries, game nights, and more. We also celebrate holidays together, often at my home, because we truly see ourselves as a work family. When we win, we win together. We currently have 13 full-time team members across two offices and 3 additional part-time employees. I offer competitive benefits, including a 401(k) plan, health insurance, dental and vision coverage, and unlimited PTO. We also love to make work rewardingteam outings, friendly competitions throughout the year, a highly competitive bonus plan, and birthday lunches for the entire office are all part of the experience. If youre looking for a place where you can grow your career, feel supported, and be part of a team that genuinely enjoys working together, youll feel right at home here. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Clint Harris - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $27k-35k yearly est. 30d ago
  • Customer Service Representative I

    Sunstar Insurance Group LLC

    Customer service agent job in Springfield, MO

    Job Description Commercial Lines CSR acts as the primary client contact for policy related servicing, generating policy documents, maintaining accurate records in Epic including billing and payment inquiries and working directly with Producers. Must have excellent communication skills both verbal and written along with problem solving and computer proficiency. Insurance experience is a plus but not required.
    $27k-35k yearly est. 3d ago

Learn more about customer service agent jobs

How much does a customer service agent earn in Springfield, MO?

The average customer service agent in Springfield, MO earns between $21,000 and $34,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average customer service agent salary in Springfield, MO

$27,000

What are the biggest employers of Customer Service Agents in Springfield, MO?

The biggest employers of Customer Service Agents in Springfield, MO are:
  1. ACD Direct
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