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Customer service agent jobs in Tampa, FL - 1,790 jobs

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  • Senior Customer Service Representative

    Dunhill Professional Search & Government Solutions

    Customer service agent job in Tampa, FL

    The Senior Customer Service representative is responsible for providing leadership and coaching a team of Customer Service Agents, with the goal of meeting program objectives and customer service level agreements. Key Responsibilities Work closely with Supervisors, Site Operations Coordinator, and support staff. Perform regular monitoring of calls and provide coaching and feedback to customer service representative staff. Perform tasks to assure service level requirements are met. Responsible for assisting Operations Supervisors with daily tasks, such as creation of reporting, completion of logs, and monitoring of call volumes. Responsible for providing support to customer service representatives (CSRs) on weekends, when required. Act as a Point of Contact for operations when required. Required Qualifications High School Diploma or GED. Minimum 2 years call center customer service experience. Minimum 1 years of customer service and team interaction experience or leadership experience.
    $31k-38k yearly est. 22h ago
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  • Customer Experience Representative

    RFID Hotel

    Customer service agent job in Tampa, FL

    RFID Hotel, a division of Avery Products Corporation is looking for a Customer Experience Representative. You will engage with customers and teammates via phone and email to provide a seamless customer experience throughout the order process, strengthening customer relationships. The ideal candidate should be confident working independently as well as comfortable working with a growing team. WHAT WE OFFER Competitive pay - $20.00 - $22.00/hour based on knowledge, skills and relevant experience + Quarterly Bonus potential Dynamic, energetic work environment with an exceptional talented workforce. Great comprehensive benefits including Medical, Dental, Vision, Short-Term and Long-Term Disability, Company provided & paid life insurance Excellent 401K Retirement Plan with generous company match. Work life balance, 12 company paid holidays, paid vacation and paid sick time WHAT YOU WILL BE DOING Provide professional front-line email and phone communication to customers for service-related inquiries and complaints Data entry and maintenance in Netsuite ERP system including order processing, communications logging, and contact updates Work closely with other departments to ensure a smooth customer experience Gather customer feedback, reporting and escalating product or service issues Organize and prioritize multiple concurrent tasks while remaining highly responsive to customer and team needs Take ownership of assigned tasks and seek opportunity to engage with customers and provide meaningful value throughout the stages of the customer journey WHAT YOU NEED TO SUCCEED Excellent professional verbal and written communication skills Proven passion for providing a stellar customer service experience Strong attention to detail Proactive communication and pre-emptive problem solving High school diploma or equivalent minimally required Experience working in professional services or sales team settings Working on-premises during normal business hours Mon-Fri 9am-6pm ABOUT US As the largest and most-trusted supplier of RFID key cards and credentials for hotels, RFID Hotel leads uniquely at the intersection of technology and meaningful change by providing the best quality products and the highest level of customer service. With thousands of hospitality customers across the globe and millions of products in circulation, our vision is to cultivate an ecosystem of operational efficiency that enables the best experiences. Just like our customers, we are change-agents who are passionate about making a positive difference in the lives of those we serve, and we're inspired by the opportunity to help them deliver desired outcomes. RFID Hotel operates within the Avery North America Division of CCL Industries, a world leader in specialty label packaging solutions for global corporations, small business and consumers. Our offices are located in Tampa, FL.” All offers of employment are based on the successful completion of a pre-employment background check. Avery Products Corporation is an at-will employer. Employment is at will and, as such, are free to resign at any time without any reason. The company retains the right to terminate an employee's employment at any time with or without reason or notice. Thank you for your interest and considering this opportunity! Please send resume when responding.
    $20-22 hourly 1d ago
  • Bilingual Medicaid Customer Service Representative

    Leeds Professional Resources 4.3company rating

    Customer service agent job in Tampa, FL

    FLSA STATUS: Not-Exempt About Leeds Resources: At Leeds Professional Resources, our priority is client and candidate customer service. We want our clients to feel that they have received the best customer service experience from start to finish of the recruitment process. We pride ourselves on taking the time to understand the client's business and the challenges that an organization incurs on a daily basis. About our Client Our client is a reputable resource center for senior citizens and is committed to excellence for their client base. Their staff of professionals work closely with seniors, their families, and help to identify and locate any services they need. The team is looking to add an additional Medical Customer Service Representative to the growing team. This role is a temp to perm role (Pending performance). This role is an hourly based position and will be eligible for overtime payment. Job Qualifications: Bilingual in English and Spanish Bachelors Degree; or Associate Degree and two (2) years of experience; or High School Graduate or Equivalent and four (4) years of experience Successful completion of applicable background screening required
    $20k-29k yearly est. 4d ago
  • Customer Service Representative

    Insight Global

    Customer service agent job in Saint Petersburg, FL

    Position: Part Time Customer Service Representative $20-21 Hourly Based On Experience Looking to HIRE RIGHT AWAY!! Roughly 20-25 Hours Weekly Shifts: Monday-Friday: 9am-6pm Saturday: 11am-6pm Must Haves: Self-sufficient - Will be opening and closing by themselves Basic computer skills to enter shipping/tracking information Customer Service experience Organized, reliable, & meet deadlines Strong written and verbal communication skills Day to Day: This is a huge opportunity to get your foot in the door with a large fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired. The Associate will be opening and closing the store each day. They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location. They will be servicing anywhere from 1-2 clients per hour and helping to create new shipment logs/labels. They will be able to reach out to other team members for any questions that need to be escalated.
    $20-21 hourly 2d ago
  • Ground Operations Agent

    Allegiant 4.0company rating

    Customer service agent job in Clearwater, FL

    This position is responsible for overseeing and providing operational support to airport Ground Operations/Customer Service (Cross-Utilized) Agents consistent with the requirements of company policy and federal and state regulations, . Responsibilities will also include ground operations, aircraft cleaning, security, operations and commissary duties as required. Minimum Requirements Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check. Education: High School Diploma/GED Years of Experience: Minimum one (1) year Customer Service experience, airline industry experience Preferred Requirements • Allegiant Customer Service and Ground Operations procedures, basic computer skills, general knowledge of office equipment. • The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude. • Must be able to communicate with internal and external customers with professionalism and integrity. • Must be well groomed and adhere to dress code policy. • Ability to work efficiently under time constraints. • Must be willing to work a flexible schedule including nights, weekends and holidays. • Must be at least 18 years of age and possess a valid driver's license. • Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job. Job Duties • Coordinate and direct duties and activities of Customer Service/Ground Operations (Cross-Utilized) agents. • Interface with supervisors, leads and all departments to ensure that service issues are addressed and/or corrected to ensure quality of service. • Ensure that all company safety rules (including dangerous goods handling and awareness) are being adhered to. • Report safety hazards and incidents to supervisor. • Perform functions of a Customer Service/Ground Operations (Cross-Utilized) Agent, must be able to work flexible hours, including nights, weekends and holidays and must be able to stay for irregular operations. • Schedule based upon operational need and seniority. • Assign employees to work specific job functions as needed. • Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements. • Ensure FAA, Allegiant Air and airport regulations are followed. • Assist Customers with special needs, i.e., Customers who need assistance in boarding. • Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas. • Marshal in the planes and push back the aircraft. • Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc. • Lead by example and motivate team members. • Ability to read and write English. • Coordinate, provide training and ensure training requirements are met for all employees, i.e., new hires, recurrent, supplemental and local training issues. • Other duties as assigned. Physical Requirements The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Airport Agent - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). May be required to lift, push, pull, or carry up to 300 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role. EEO Statement We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team. Equal Opportunity Employer: Disability/Veteran For more information, see ************************* $16 - $16 an hour Full Time Benefits: Profit Sharing Medical/Dental/Vision/Life/ Disability Insurance Medical Travel Reimbursement Legal, Identity and Pet Insurance 401K with an employer match Employee Stock Purchase Plan Employee Assistance Program Tuition Reimbursement Flight Benefits Paid vacation, holidays, and sick time Part Time Benefits: Profit Sharing Medical Travel Reimbursement Legal, Identity and Pet Insurance 401K with an employer match Employee Stock Purchase Plan Employee Assistance Program Tuition Reimbursement Flight Benefits Sick time We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $16-16 hourly 5d ago
  • Customer Service Representative

    Airgas 4.1company rating

    Customer service agent job in Largo, FL

    Ensure outstanding customer service through fast and accurate processing of orders and service requests. Taking inbound and making outbound calls. Coordinating C02 fills and service calls with customers providing estimated time of arrivals to customers. Coordinating with Service Managers and Area Beverage Managers. Following the escalation process to ensure customer satisfaction. Handle general inquiries and some basic troubleshooting. We are responsible for building and maintaining the business relationship with our customers, Service Managers and Area Beverage Managers by providing world class customer service to our internal and external customers. This position will also be responsible for responding to customer calls and working with Area Beverage Managers and Service Managers to provide products and services to ANC (Airgas National Carbonation) customers. Responsibilities Determine course of action according to customers' needs Work with Service Managers and Area Beverage Managers to provide estimated time of arrival for service and C02 fills. Follow up with customer and advise on response method and time frame Coordinate with A/R on delivery issues due to non-payment Liaison between customers and drivers to help business run efficiently Non-technical customer support Handles next level Customer Service issues. Troubleshooting calls. Excellent follow up skills Work with different departments on training and projects Answer phones and respond to customer request Provide customers with product and service information Transfer calls to appropriate departments Assist with special projects given by supervisors Assist with voicemail requests Provide customers with product and service information Assist with rush deliveries Update and create processes as needed Assist with Portal/ Email Orders EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience. Google Suites and/or Microsoft Suite
    $24k-31k yearly est. 3d ago
  • Ground Operations Agent

    Allegiant Air 4.6company rating

    Customer service agent job in Clearwater, FL

    This position is responsible for overseeing and providing operational support to airport Ground Operations/Customer Service (Cross-Utilized) Agents consistent with the requirements of company policy and federal and state regulations, . Responsibilities will also include ground operations, aircraft cleaning, security, operations and commissary duties as required. Minimum Requirements Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check. Education: High School Diploma/GED Years of Experience: Minimum one (1) year Customer Service experience, airline industry experience Preferred Requirements Allegiant Customer Service and Ground Operations procedures, basic computer skills, general knowledge of office equipment. The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude. Must be able to communicate with internal and external customers with professionalism and integrity. Must be well groomed and adhere to dress code policy. Ability to work efficiently under time constraints. Must be willing to work a flexible schedule including nights, weekends and holidays. Must be at least 18 years of age and possess a valid driver's license. Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job. Job Duties Coordinate and direct duties and activities of Customer Service/Ground Operations (Cross-Utilized) agents. Interface with supervisors, leads and all departments to ensure that service issues are addressed and/or corrected to ensure quality of service. Ensure that all company safety rules (including dangerous goods handling and awareness) are being adhered to. Report safety hazards and incidents to supervisor. Perform functions of a Customer Service/Ground Operations (Cross-Utilized) Agent, must be able to work flexible hours, including nights, weekends and holidays and must be able to stay for irregular operations. Schedule based upon operational need and seniority. Assign employees to work specific job functions as needed. Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements. Ensure FAA, Allegiant Air and airport regulations are followed. Assist Customers with special needs, i.e., Customers who need assistance in boarding. Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas. Marshal in the planes and push back the aircraft. Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc. Lead by example and motivate team members. Ability to read and write English. Coordinate, provide training and ensure training requirements are met for all employees, i.e., new hires, recurrent, supplemental and local training issues. Other duties as assigned. Physical Requirements The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Airport Agent - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). May be required to lift, push, pull, or carry up to 300 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role. EEO Statement We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team. Equal Opportunity Employer: Disability/Veteran For more information, see ************************* $16 - $16 an hour Full Time Benefits: Profit Sharing Medical/Dental/Vision/Life/ Disability Insurance Medical Travel Reimbursement Legal, Identity and Pet Insurance 401K with an employer match Employee Stock Purchase Plan Employee Assistance Program Tuition Reimbursement Flight Benefits Paid vacation, holidays, and sick time Part Time Benefits: Profit Sharing Medical Travel Reimbursement Legal, Identity and Pet Insurance 401K with an employer match Employee Stock Purchase Plan Employee Assistance Program Tuition Reimbursement Flight Benefits Sick time We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $16-16 hourly 6d ago
  • Customer Service Representative

    Net2Source (N2S

    Customer service agent job in Palm Harbor, FL

    Job Title: Customer Service Representative Duration: 3 Month (possible extension) Shift: M-F 8am - 5pm Qualifications: This is an in-person role. High school diploma or equivalent. Experience: One to two years related experience. Intermediate knowledge of Computer experience required. Intermediate knowledge of MS Office (Outlook & Excel) required. Extensive data entry/10-key skills/order processing skills Ability to handle multiple tasks. Strong communication and customer service skills. Heavy phone experience is a plus. Accounts payable knowledge is a plus Responsibilities: Support residential installation and service departments. Provide superior customer service to internal and external customers. Coordinate, prioritize and schedule installations and service appts. Provide reception coverage as needed. Other duties as assigned, which may include but are not limited to: Act as payroll liaison Assist with Ops Support/Administrative duties including but not limited to ordering supplies, filing, backup when Lead Admin is out. Handle incoming customer/associate relations calls. Process accounts payable invoices.
    $24k-32k yearly est. 4d ago
  • Guest Services Coordinator (Corporate Housing)

    Alchemy Global Talent Solutions 3.6company rating

    Customer service agent job in Tampa, FL

    Join the fast-paced corporate housing sector as a Guest Services Coordinator to join a leading corporate housing company based Tampa, Florida This role is ideal for customer-focused professionals who excel in guest relations, problem-solving, and communication. You'll play a pivotal part in enhancing the guest experience by delivering high-touch support and advocating on their behalf. What You'll Be Doing: Advocate on behalf of guests to resolve issues with properties and external partners. Provide guests with support regarding package deliveries, key access, and local information. Relay urgent safety communications during severe weather events to guests and clients. Uphold a perfectionist, guest-first mindset in all service-related duties. Coordinate effectively with Guest Services team members for seamless operations. Resolve maintenance or service-related concerns reported by guests and clients. Participate in the emergency out-of-hours telephone rota to handle urgent matters. Contribute to the ongoing improvement of guest services processes. Maintain accurate records of guest issues and resolutions. Communicate clearly, courteously, and professionally across all channels. Use systems and tools to document service updates and guest feedback. Support other departments by sharing relevant guest-related insights. What We're Looking For: Previous experience in guest services, corporate housing, relocation, or moving industry preferred. Strong customer service orientation with a professional demeanour. Excellent written and verbal communication skills. Proficient in MS Word, Excel, and other standard office software. Ability to work in a fast-paced environment with a calm, solution-focused approach. Passion for delivering top-tier guest satisfaction and service excellence. .
    $21k-28k yearly est. 4d ago
  • Eye Care Professional

    Clear Sight Partners, LLC

    Customer service agent job in Ruskin, FL

    Opportunity at Cypress Village Plaza - Ruskin, FL Opti-mart - Up to $30/hour depending upon exp and licensure (monthly bonus) At Opti-mart, a Sight360 company, we are building the regions premier destination for comprehensive vision care. We are a team of over 130 optometrists, ophthalmologists, surgeons, opticians, and eye care professionals serving more than 100,000 patients across 15 different locations in the Greater Tampa Bay area. From routine eye exams and optical retail, to medical optometry, ophthalmology, and surgical procedures, our patients experience end-to-end personalized care and service. We are looking for an energetic and highly customer focused Eye Care Professional to join our Opti-Mart team! Requirements: The Eye Care Professional is responsible for interacting with customers on a daily basis to uncover needs for the patients lifestyle and recommend specialized products based on those needs as well as assist patients in frame selection this includes taking measurements, fit, and adjust glasses, troubleshoot patients vision complaints, and teach customers how to properly wear and care for their eyeglasses and contact lenses. Essential Functions and Responsibilities: Obtain patients prescription from ophthalmologist or optometrist Gather patients information including vision and medical insurance information Schedule, confirm and maintain appointments Recommend frames, lenses and products that are suitable for the patients style, face and specifications Adjust and fit frames according to the prescription and patients specifications, as well as to the patients face. Prepare and submit the order to the proper lab for manufacturing Be able to use equipment such as lensometer, auto refractor, pupilometer, calipers and hand tools Assist with frame inventory, contact lens inventory, marketing materials and office supplies Teaching patients how to wear and care for both contact lenses and eyeglasses Repairing or replacing broken frames Administrative duties such as filing, following up on orders, following up with patients, answering phones, assisting the doctor with special orders and referrals Multi-tasking to help patients in a timely manner Position/Type/ Expected Hours of Work: This is a full-time position and core hours of work and days are Monday through Friday from 8:00 a.m. to 5:00 p.m. and Saturday from 9:00 a.m. to 2:00 p.m. Travel: The role may require travel to other locations in the area to support business needs. Qualifications: Minimum 2 years' experience in Retail Sales Ability to demonstrate strong customer service skills. Optical experience PREFERRED. Will pay the higher rate for FL Licensed Optician Skills and Abilities: Customer service oriented Excellent interpersonal and communication skills Problem solving skills required Managing multiple patients Assisting patient in selections of proper eyewear Teaching patients Computer proficient Able to perform necessary math skills Benefits 8 Paid Holidays Paid Time Off (begins to accrue immediately) Medical, Dental, Vision Insurance 401k and match Employee Recognition Events Compensation details: 16-19 Hourly Wage PIe51cbdb39ffe-31181-39303719
    $30 hourly 8d ago
  • Customer Experience Representative

    J l Marine Systems Inc. 4.4company rating

    Customer service agent job in Tampa, FL

    Job Purpose The Entry-Level Customer Experience Representative supports customers and dealers through inbound phone calls and emails. This is an office-based role focused on building positive customer relationships, resolving basic to moderately complex inquiries, and coordinating with internal teams to ensure timely and accurate responses. This position is ideal for individuals starting their career in customer support or administrative service roles. Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Actively listen to customers to understand their needs and determine appropriate solutions. Provide basic to moderate technical assistance. Process inbound orders accurately. Participate in cross-training across technical and sales-related customer service tasks. Resolve common customer concerns, such as shipping or invoicing issues. Perform other duties as assigned. Requirements Skills and Qualifications High school diploma or GED required. 1-2 years of customer service experience preferred (internships, part-time roles, or volunteer experience accepted). Strong multitasking ability. Excellent communication and customer relationship skills. Ability to work effectively in a team environment. Relevant certificates or related experience a plus, but not required for entry-level consideration.
    $26k-31k yearly est. 36d ago
  • Call Center Representative *** ONSITE ***

    DEX Imaging 3.7company rating

    Customer service agent job in Tampa, FL

    Description Experienced Customer Service Representative Desired! Full-Time | Onsite | Monday - FridayJoin a Team Where Your Work MattersLooking for more than just a job? At DEX Imaging, we believe great customer service starts with happy, supported employees. As a Tier 1 Customer Service Representative, you'll be part of an energetic, award-winning team that values collaboration, growth, and having fun while getting the job done.If you enjoy helping people, thrive in a fast-paced environment, and want real opportunities to grow your career, we'd love to meet you.What DEX Can Offer You! Full-time schedule (40 hours per week) Competitive pay and full benefits package Competitive PTO and paid holidays Career growth, development, and internal promotion opportunities Paid in-house training Employee recognition and rewards programs Corporate discounts and employee perks Full access to our DEXpresso Café with complimentary specialty coffee drinks A positive, supportive, and team-focused workplace What You'll Be Doing Be the first point of contact for customer inquiries Communicate clearly and professionally with customers and internal teams Identify customer needs and provide timely, helpful solutions Answer incoming calls and route them to the appropriate department Work closely with Tier 2 teams to escalate and resolve technical issues Track, document, and follow up on unresolved issues Use multiple systems to accurately capture customer information Stay current on new processes, tools, and technology Assist customers via phone, email, chat, and other communication channels Perform other duties as assigned What We're Looking For High school diploma or equivalent experience 2-3 years of customer service or call center experience preferred Ability to work onsite from 9:30 a.m. - 6:00 p.m. EST (with flexibility as needed) Strong multitasking skills (talking and typing at the same time) Proficiency in Microsoft Office (Word, Excel, Outlook) Excellent verbal and written communication skills Strong organizational and time management abilities Ability to navigate multiple systems in a fast-paced environment Empathy, professionalism, and a customer-first mindset Why DEX Imaging?At DEX Imaging, we celebrate our people. We invest in training, promote from within, and foster a culture where teamwork, recognition, and growth are part of everyday work life. This is a place where you can build a career-not just collect a paycheck. Ready to get started? Apply today and become part of a company that truly values its people.
    $25k-32k yearly est. Auto-Apply 5d ago
  • Customer Support Agent

    Nuvision 4.3company rating

    Customer service agent job in Tampa, FL

    Benefits: Bonus based on performance Competitive salary Employee discounts Opportunity for advancement Training & development About the Role: Clearwater Solutions is seeking a Customer Support Agent to join our team. As a Customer Support Agent, you will play a crucial role in providing exceptional service to our customers and ensuring their satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and on-site Assist customers with product information, order status, and issue resolution Escalate complex issues to the appropriate department Maintain accurate customer records and documentation Requirements: Excellent communication and interpersonal skills Previous customer service experience preferred Ability to multitask and work in a fast-paced environment High school diploma or equivalent About Us: Clearwater Solutions is a leading provider of innovative products in the Tampa area. With over 10 years of experience, we are dedicated to delivering high-quality solutions and exceptional customer service. Our team is passionate about creating a positive work environment and fostering growth opportunities for our employees. Compensación: $45,000.00 - $55,000.00 per year
    $45k-55k yearly Auto-Apply 60d+ ago
  • Customer Service Inbound

    Partnered Staffing

    Customer service agent job in Largo, FL

    At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Tittle: Customer Support Representative Location: Largo , FL Must have: 1. Flexible work schedule Monday through Friday (1st, 2nd, or 3rd shift; including one weekend day) 2. Call center or retail customer service experience. 3. Excellent clear communication skills 4. Flexibility to work an ongoing temp assignment through the end of February 26th 2017. 5. Must be able to start 8/22 Job Description: Role and Responsibilities Provide empathetic assistance to stranded motorists centered around towing, jumpstarts, tire changes and vehicle exchanges 24 hours a day, 7 days a week Determine specific breakdown location, and secure appropriate dispatch service for the customer Represent well established and internationally known brands Work in a positive, production driven environment Qualifications and Education Requirements Ability to probe calls to ascertain location and locate service provider to arrange emergency auto dispatch service nationwide Ability to read maps and utilize internet resources to determine customer's location Active listening skills 1-2 years of experience in Customer Service (Call Center preferred) High School Diploma or equivalent Schedule Flexibility is a must Desire to help others Possess a positive attitude Regular, predictable attendance is an essential function of this job Preferred Software Skills (please include skill level for each) Intermediate Microsoft Office/Windows Proficiency Basic PC knowledge and ability Additional Information Please contact Roja Maturi at 727-378-1166
    $37k-84k yearly est. 16h ago
  • Customer Service Agent

    GAT 3.8company rating

    Customer service agent job in Sarasota, FL

    As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee. Responsibilities: Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person. Must be able to announce both incoming and outbound flights. Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures. Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts. Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors. Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information. Able to stand and work in one location for up to four hours at a time. You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. Work independently without direct supervision. Requirements: Must be at least 18 years of age Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail. Ability to read, speak, and understand the English language. Ability to stand for long periods of time Must possess good communication skills and a friendly, outgoing personality in person and via telephone. Possess entry-level computer skills Occasionally lift bags or items weighing between 50 and 70 pounds Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law Must be able to work nights, weekends, and holidays
    $22k-28k yearly est. 13d ago
  • Licensed Sales and Customer Support Agent

    Michael Buric State Farm Agency

    Customer service agent job in Clearwater, FL

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of part-time Insurance Sales / Customer Service Representative - State Farm Agent Team Member. Active Resident Customer Service license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Salary plus /bonus Paid Time Off (vacation, holidays, personal/sick time) Allowance for health insurance Valuable experience Growth potential/Opportunity for advancement within my office Requirements Florida 220 Agent License or 440 Customer Rep License (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $28k-40k yearly est. 12d ago
  • Customer Solutions Representative

    St. Luke's Cataract & Laser Institute 3.7company rating

    Customer service agent job in Tarpon Springs, FL

    We're excited to invite you to our upcoming Job Fair, featuring open interviews on Wednesday, January 21, 2026, from 4:00 p.m. to 7:00 p.m. Join us at our Tarpon Springs location (43309 US Hwy 19, Tarpon Springs, FL 34689) to meet our team, learn more about our opportunities, and take the next step in your career. We look forward to meeting you! SAY "HIRE ME" IN YOUR RSVP TO: ******************* Customer Solutions Representative St. Luke's Cataract & Laser Institute is looking to hire a full-time Customer Solutions Representative to join our team at our Tarpon Springs location. About the Position The Customer Solutions Representative reporting to the Revenue Cycle Manager is responsible for taking inbound calls to answer patient's question about their medical bills. The ideal candidate will be comfortable in working in a team environment and has a strong customer service focus to effectively interact with patients, doctors, staff and management. Responsibilities: * Respond to inbound calls, emails, and messages from patients, insurance carriers, and providers regarding insurance billing and claim issues * Provide clear and accurate information regarding claim status, benefit coverage, balances, co-pays, deductibles, and authorization requirements * Resolve or escalate customer concerns involving insurance denials, coordination of benefits (COB), and payment disputes * Investigate account balances by reviewing EOBs, remittance advices, claim notes, and insurance policies * Contact insurance carriers as needed to verify claim receipt, payment status, or denial reasons * Work with internal billing and coding staff to resolve discrepancies and ensure appropriate follow-up on claims * Document all customer interactions and actions taken within the billing system or CRM * Track open issues and ensure timely follow-up and closure of outstanding inquiries * Assist in preparing letters or forms required for appeals, corrected claims, or additional documentation requests * Educate patients on insurance terminology, claim processes, and their financial responsibilities * Explain payment options, including setting up payment plans or connecting them with financial counseling services * Help patients understand coordination of benefits, prior authorization requirements, and out-of-network implications What do we kook for? * Solid understanding of medical insurance including deductibles, copay and coinsurance is highly preferred * Experience with verifying and interrupting medical befits for Medicare, Medicaid and major commercial health insurance and secondary payers required * Experience processing provider referrals and prior authorization requests * Understanding of medical terminology and ICD-10 codes and Diagnosis * Familiar with individual payer guidelines and authorization/referral requirements based on insurance plans and if needed communicate with insurance companies via phone and/or website to provide any supporting clinical documentation needed to complete the authorization process * Ensure complete and accurate information maintained in patient account including authorization or referral received from payer or Primary Care Physician * Strong people skills required; diplomatic, patient, flexible and able to multi-task and be cross trained on all functions within the Insurance Verification Department * Must be mobile in an office setting, sitting, standing, walking, and bending * Perform general duties and other functions as required or assigned * Working knowledge of Microsoft Suite including Excel, Word, Outlook Company Mission "Life Changing Vision" is a mission statement we adhere to in every aspect of our care giving, from the moment a patient walks through our doors to the follow-up care they receive. We are committed to helping our patients attain overall wellness in body, mind, and spirit. Why work at St. Luke's? St. Luke's is a legendary ophthalmic practice with five locations in the Gulf Coast region of Florida and two in The Villages. The St. Luke's name is known not only for excellence in cataract surgery results and patient care but also for career opportunities and growth in the communities we serve. The Benefits of working for St. Luke's * Opportunity to build a career with a longstanding, reputable organization * Medical, Dental, Vision, Life Insurance, 401(k) with Employer Match, Paid Time Off, and Holiday Pay * The chance to work with and learn from excellent doctors and staff * Career Advancement opportunities * See more benefits at ******************************************* We are an Equal Opportunity Employer and a Smoke & Drug Free Workplace We participate in the E-Verify Program
    $56k-65k yearly est. Easy Apply 22h ago
  • Passenger Service Agent

    G2 Secure Staff 4.6company rating

    Customer service agent job in Tampa, FL

    Meet and greet customers with tickets. Provide assistance to passengers as requested or required. Monitors ticket counter & Self Service Check-in queue activity. Assist with the ticketing and boarding process, gates, and baggage service. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer experience necessary. 3. Previous Customer Service experience preferred 4. Must be 18 years of age or older. 5. Must have a working telephone number for contact. 6. Must have reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of situations, client representatives, employees and the public. 3. Ability to communicate clearly and concisely in verbal and written communication. 4. Must be able to read, write, understand and carry out instructions in English. 5. Must be able to stand/walk in terminal area throughout the scheduled shift. 6. Must be able to consistently push, pull and lift 50 to 70 lbs. 7. Must be able to carry oversized bags (ski bags, snow board bags, boot bags, etc.) 100 to 125 yards. 8. Must pass pre-employment and random drug tests. 9. Must complete a criminal background check. 10. Must meet necessary requirements to obtain a security sensitive identification badge. 11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Greet passengers, clients and airline personnel in a courteous and professional manner. 2. Reads and understands letters and numbers in order to accurately pre-screen passenger tickets and determine city destination/gate locations (International & Domestic destinations) from reference documents. 3. Provide general information to passengers, give directions and flight information. 4. Provide special services (courtesy chairs/bag carts) as required. 5. Direct large pieces of luggage, pets and other checked articles too large to be dispatched in the baggage handling system to oversize. 6. Summon the security supervisor and refer difficult or uncooperative passengers to security. 7. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 8. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner. 9. Attend meetings and inservices as required. 10. Utilize appropriate communications channels and maintain records, reports and files as required. 11. Must be in proper uniform or business attire as directed by company officials. 12. Identification badges must always be visible. 13. Adhere to company policies and procedures and participate in achievement of company objectives. 14. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 15. Perform other duties as requested.
    $20k-27k yearly est. 60d+ ago
  • Part -Time Art Show Customer Service - 3 Day Work Weeks Available!!!

    Artome 4.0company rating

    Customer service agent job in Lakeland, FL

    Artome is the most experienced Youth Art Show provider in the Country!. Our team has taken part in thousands of school Art Shows over the past 10 years and we LOVE what we do! We work with Pre\-School, Private, Elementary, Middle and High Schools to showcase the student artwork in a professional gallery setting. We offer flexible work week's, 3 days to 5 days available. We can accommodate most scheduling needs. As an Art Show Customer Service Representative: \- You will be the Art Show Primary contact. \- Organize the set\-up and break\-down of the Art Show displays. \- Use our point of sale system to process sales. \- Answer all questions, concerns and resolve issues. \- Ensure accurate inventory counts are completed at the start\/end of the event. \- Promote Artome suggested products. \- Assist the teacher, students and parents in locating art work. \- Lead a team and\/or volunteers to assist in setting up\/breaking down \- Must have valid Drivers License and Smart Phone Requirements Ability to stand for prolonged periods of time Perform Basic Math\/Sales\/Problem Solving Skills Must be able to lift 35 lbs+ repetitively Organized and Detail Oriented Punctuality and Time Management Skills Ability to Manage Team of 2 or more Ability to work independently and self manage Benefits Along with flexible scheduling, positive (and really fun) work environment, we offer our associate a great hourly rate with cross training and growth potential! "}}],"is Mobile":false,"iframe":"true","job Type":"Part time","apply Name":"JOIN OUR TEAM","zsoid":"39847562","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Job Opening ID","uitype":111,"value":"305"},{"field Label":"Department Name","uitype":4,"value":"FL HUB"},{"field Label":"Industry","uitype":2,"value":"Manufacturing"},{"field Label":"Number of Positions","uitype":32,"value":"15"},{"field Label":"Salary","uitype":1,"value":"Up to $15 per hour"},{"field Label":"Job Opening Status","uitype":2,"value":"On\-Hold"},{"field Label":"Location","uitype":1,"value":"3718 DMG Dr. Lakeland, FL 33811"},{"field Label":"Work Experience","uitype":2,"value":"0\-1year"},{"field Label":"City","uitype":1,"value":"Lakeland"},{"field Label":"State\/Province","uitype":1,"value":"FL"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"33811"}],"header Name":"Part\-Time Art Show Customer Service \- 3 Day Work Weeks Available!!!","widget Id":"2**********0102217","is JobBoard":"false","user Id":"2**********0051003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"2**********5475089","FontSize":"12","google IndexUrl":"https:\/\/artome.zohorecruit.com\/recruit\/ViewJob.na?digest=.jEWqpVKS28M.6vMEN8cm0DdKGfBPbpBVkPTtieNT1s\-&embedsource=Google","location":"Lakeland","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"4kdzbd718bc761b3443b0a5fb805b581dfdbb"}
    $15 hourly 60d+ ago
  • Call Center Jobs - Earn up to $65K

    Argentum Medical 3.4company rating

    Customer service agent job in Largo, FL

    Click here to view our 2025 Benefits Guide Inside Medical Device Sales, Urology Are you looking for a career that will make a positive contribution to patients? At Bravida Medical, our standards for in-home patient care are moving the needle in mail order medical supplies. We want employees that will shine in a patient-focused progressive environment. If you are an active listener, confidant, and problem-solver, who enjoys speaking with a variety of people, Bravida Medical is a fit. As an Inside Sales Representative you'll be at the heart of our call center operations delivering premium customer service on every call. You will be responsible for increasing revenue by responding to customer inquiries, while using company resources, policies, and procedures to provide complete, accurate information. What we can offer you: Attractive incentives Monthly commission for sales A guaranteed rate $19-$20/hr Monday through Friday schedule Luxury office environment Supportive team Potential for (earned) hybrid schedule Benefits including paid holidays, PTO and more Responsibilities Be accountable for selling and promoting our products to patients from inbound/outbound lead sources and contributing to Bravida Medical sales and profit goals. Engage in an education-based sales focusing on product features and benefits to meet a patient's needs. No hard sales tactics. Handle inbound and outbound calls to ensure patient satisfaction, troubleshoot new and existing patient questions, sell products, collect insurance information, and explain insurance coverage to patients Responsible for meeting predetermined monthly goals Meet and exceed customer expectations by sustaining regular contact and building superior relationships with patients in the sales cycle Document calls in online record keeping system Enter customer orders in online CRM system Maintain a strong understanding of medical documentation, insurance requirements and company procedures. Follow all Medicare, Medicaid, HIPAA, and private insurance regulations and requirements Maintain a high degree of confidentiality to protect patient information Maintain regular, predictable and consistent attendance to meet the needs of the department Demonstrate team behavior and promote a team-oriented environment Knowledge, Skills, and Abilities 2yrs Inside Sales experience required (Healthcare or Insurance ideal) Strong closing skills - overcome objectives and problem solving to complete sale Must be self-driven, goal-oriented, and capable of managing a diverse range of responsibilities to achieve monthly sales targets Must have excellent telephone customer service Strong communication skills, persuasiveness and active listening skills Must be able to relate and show compassion to elderly patients Medical industry knowledge beneficial Must be computer literate, MS Office, web based CRM and phone system Positive perspective, approachable and empathetic Type at least 25-30 words per minute
    $19-20 hourly Auto-Apply 60d+ ago

Learn more about customer service agent jobs

How much does a customer service agent earn in Tampa, FL?

The average customer service agent in Tampa, FL earns between $18,000 and $31,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average customer service agent salary in Tampa, FL

$24,000

What are the biggest employers of Customer Service Agents in Tampa, FL?

The biggest employers of Customer Service Agents in Tampa, FL are:
  1. Mass Markets
  2. ACD Direct
  3. Addition Management
  4. Platinum Coastal Group
  5. Stepp's Towing
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