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Service Dispatcher
Murphy Company 4.6
Customer service agent job in Thornton, CO
Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets that provides its professionals the environment, opportunities, technology, and tools to experience a rewarding career. Being a company that prides itself on its core values of employee well-being, enduring relationships, and integrity and professionalism, we know it starts with our employees. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients' visions.
We Are Looking for Someone Like You
As a Service Dispatcher, you will work in a team environment to provide exceptional service to customers in need of service on the commercial and industrial HVAC, piping, plumbing and controls systems. You will create and schedule service work and coordinate any necessary details with service technicians and customers. You'd also assist technicians with scheduling contract work and perform admin functions as needed.
The ideal candidate for this position would be a strong, professional communicator both verbally and in the written form. Attention to detail is essential and always challenging in this emergency and reactive service environment. Top performers in this job are flexible, capable of quickly interpreting direction and implementing plans, and willing to play multiple roles depending upon the team's needs.
Our Service team works in a fast-paced, high volume, and fun environment, and you'd be an important part of the operations of our organization.
Your Day-to-Day at Murphy Company
Extracting and recording critical information from client calls, analyzing appropriate next steps for serving clients, and coordinating/assigning proper technical resources to serve clients.
Document and follow-up with service technicians, external vendors, and clients to ensure proper completion of tasks. Effective use of our Service Management Platform (PENTA) and Smartsheet is vital, as is providing internal support for inter-departmental teams across functions.
Coordination of manpower for completion of scheduled maintenance, projects, and inter-company support.
Bring Your A-Game!
Our ideal candidate should possess the following traits:
Excellent professionalism and attention to detail.
At least 1 year of work experience in a high-volume environment.
Self-starter: Must have the ability to work well as part of a team and independently.
Technology skills: General comfort using technology and able to learn new tools quickly.
Critical thinking: Must have the ability to problem solve creatively and independently.
Strong interpersonal skills.
At least 1 year of experience using MS Outlook.
What We Will Bring to the Table
A collaborative, family-friendly work environment
Knowledge and expertise that has helped us grow and thrive for the last 112 years
Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit sharing.
A personal time off plan that rivals our competitors
$33k-40k yearly est. 4d ago
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Digital Retention Specialist - Spanish
Talent Groups 4.2
Customer service agent job in Broomfield, CO
Job Title: Digital Retention Specialist
Employment Type: 6+ Month W2 Contract to Hire
Work Authorization: No C2C or Sponsorship
Talent Groups is partnering with a leading enterprise software company to hire a Digital Retention Specialist in Westminster, CO. This onsite role is focused on customer retention, renewal support, and relationship management. The ideal candidate is highly customer focused, data driven, and fully fluent in Spanish.
This role requires Spanish fluency. Candidates must be able to speak, read, and write Spanish professionally.
Key Responsibilities
• Engage directly with customers to understand concerns and prevent churn
• Resolve customer issues and improve overall engagement and satisfaction
• Support renewals through proactive outreach and negotiation
• Track, analyze, and manage customer data using Salesforce and related systems
• Partner with Sales, Marketing, and Customer Support to strengthen retention strategies
• Create educational and support content to enhance the customer experience
• Adapt quickly to evolving processes and business needs
• Provide insights to leadership on retention trends, risks, and opportunities
Required Qualifications
• 5+ years of experience in customer retention, customer success, customerservice, or sales
• Fluent in Spanish is required speak read and write
• Experience using Salesforce or other CRM platforms preferred
• Strong communication, problem solving, and negotiation skills
• Analytical mindset with strong time management abilities
• Ability to work onsite in Westminster, CO
• Associate's degree or equivalent professional experience
Talent Groups is an equal opportunity employer. Qualified applicants will be contacted for next steps.
$31k-37k yearly est. 2d ago
Customer Service Representative
Patient's Choice Medical
Customer service agent job in Denver, CO
Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package.
We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with CustomerService.
Responsibilities
Full-time Position - comes with full Benefits Package + Incentives
Aptitude to multi task and have a highly self-disciplined work ethic
Must be highly organized, focused, and motivated to work in our "Denver, CO " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs.
Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant.
Require individual to be an excellent communicator.
Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow.
Work in a collaborative environment where we learn and apply as a team.
Qualifications and Compensation
EXPERIENCE & EDUCATION
Some College Preferred or Experience with Administrative Tasks
COMPENSATION
Salary is commensurate with experience
Medical and Dental - (Full Time)
401K - Company Matching (Full Time)
FSA - Flexible Spending Account (Full Time)
Vacation and Holidays (Full Time)
PC Gains - Profit Sharing
We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position.
Best regards,
Patient's Choice Management
$29k-37k yearly est. 1d ago
Oil & Gas New Engine Sales & Service Representative
Smith Power Products, Inc. 3.7
Customer service agent job in Frederick, CO
About the Role
Smith Power Products is hiring an Oil & Gas New Engine Sales & Service Representative to grow market share and serve as the primary, boots-on-the-ground customer contact across the Mountain West. This role blends new engine sales, technical support, and customer relationship management, with a strong emphasis on field presence and long-term account growth.
What You'll Do
Grow market share by developing new customers and expanding existing accounts
Be the face of Smith Power Products in the field with consistent on-site customer engagement
Identify, develop, and close new engine sales opportunities
Support engine installations, commissioning, and startup activities
Coordinate service support, warranty claims, and maintenance programs
Act as the technical liaison between customers, service teams, and OEMs
Gather market and competitor intelligence to support territory growth
What We're Looking For
Experience in oil & gas engine sales or service
Strong knowledge of diesel and/or natural gas engines
Proven ability to build trust and relationships in the field
Comfortable working independently across a large territory
Willingness to travel extensively within NM, UT, WY, and CO
Preferred Experience
Familiarity with CAT, Cummins, MTU, Waukesha, Kohler, or similar engines
Mechanical or technical background
Exposure to drilling, compression, or production operations
Why Smith Power Products
High-impact role focused on territory growth and market share expansion
Autonomy to manage your territory and customer relationships
Strong internal service and technical support team
Competitive compensation with performance-based incentives
$28k-38k yearly est. 1d ago
Customer Care Representative
Cornerstone Capital Bank 3.3
Customer service agent job in Englewood, CO
Who we are:
Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions.
We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.
Who we are looking for:
Cornerstone Servicing is seeking a Customer Care Representative with a servant's heart to support our customers' needs. This individual will require strong time management skills, organization and a good work ethic while supporting the needs of our customers.
Compensation: $20-24/hr
Location: Onsite in Englewood, CO
Key Responsibilities:
Facilitate assistance for internal/external customer calls and correspondence regarding mortgage accounts
Place Outbound calls to welcome new customers along with contacting those with 30-60 day past due accounts
Answer customer inquiries, complaints, or concerns
Customerservice de-escalation with prompt and effective response
Strong attention to detail
Strong note taking skills - effective written communication
Strong verbal communication skills
What you'll need to be successful:
High School Diploma or equivalent
2+ years experience call center/phone experience
Minimum 2 years related mortgage experience a plus, but not required
Must have high level of integrity and professionalism
Must have experience using Microsoft Office Suite
Working knowledge of Microsoft Office products
Bilingual in Spanish a plus
What we offer:
Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus.
What to do next:
If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$20-24 hourly 1d ago
Licensed Branch Customer Service and Sales Rep - Westminster, CO
The Auto Club Group 4.2
Customer service agent job in Westminster, CO
Why Choose a Career with the AAA The Auto Club Group (ACG)
* Established brand that has been around for over 100 years. Our members know and trust us!
* Branch Offices house travel, membership, insurance sales and support employees
* You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.
Excellent Opportunities to Build a Career Path:
The Licensed CustomerService Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:
* Other Branch positions - Field Insurance Sales Agent, Travel Agent or
* Other Departments such as:
* Call Centers (ERS, Sales and Service, etc.)
* Automotive Services
* Claims
* Underwriting and more
A DAY IN THE LIFE of a Licensed CustomerService Representative
The Auto Club Group is seeking Licensed CustomerService Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.
* Provides a high level of support services to members related to the sales and service function including servicing insurance policies, processing applications, renewals and amendments and selling travel, tours, airline tickets and membership products
* Generates leads, update members on travel and insurance specials, and provides travel information
* Provides cashiering services to members including taking insurance payments (initial, installment, lapse or reinstatement), travel and membership payments, sale of tickets and travel money products, processing remittance/depository transfers and balancing cash drawer
* Responds to customer inquiries and refers to agent when appropriate
* Provides a high level of administrative support to Travel and Insurance Agents during peak periods
* Provides customer assistance through the performance of sales processing activities and assists management in the basic training of less senior personnel
* Conducts outbound promotional calls for insurance and /or travel products
* Participates in a team environment to promote customer satisfaction and consistent service following the customerservice model
* Receives and resolves member/customer complaints and seeks assistance from management in complaint resolution as necessary
* Participates in office events developed to generate revenue, improve member awareness of products, and support local community activities
* Other duties as assigned
HOW WE REWARD OUR EMPLOYEES
Our Auto Club Group Licensed CustomerService Representatives earn a competitive hourly wage of $23.00 with additional incentives and an annual bonus potential based on performance.
ACG offers excellent and comprehensive benefits packages:
* Medical, dental and vision benefits
* 401k Match
* Paid parental leave and adoption assistance
* Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
* Paid volunteer day annually
* Tuition assistance program, professional certification reimbursement program and other professional development opportunities
* AAA Membership
* Discounts, perks, and rewards and much more
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
* Active State Property & Casualty License or ability to attain within 90 days of start date
Education:
* High School Diploma or equivalent
Work Experience:
* Providing a high level of customer-focused service
* Servicing insurance policies and processing applications, renewals and amendments, and taking payments
* Responding to billing and coverage questions
* Promoting sale of insurance products and/or travel and membership products
* Outbound promotional calls for insurance and/or travel
* Computer software applications (Word, Excel, etc.) and Web based operations
Successful candidates will possess:
* Insurance and travel terminology
* General insurance and/or travel regulations
* Underwriting procedures
* Sales regulatory and compliance guidelines
* Travel Systems (e.g. Focal Point, View point, ITT, AXIS, etc.) and/or Insurance Systems (e.g. PPS, POS, IMS, IPM) and/or membership systems
* Communicate effectively (verbal and written) with others in a work environment
* Perform mathematical calculations to accurately perform monetary transactions
* Work effectively in a Team environment
* Exceed member expectations relating to professionalism of demeanor, efficient and effective customerservice (on phone or in person) and maintenance of workstation and office facility
* Work irregular hours including holidays and weekends (may include community events)
* Work under pressure in a high volume, fast paced customerservice environment
Work Environment
This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
$23 hourly 4d ago
Junior Customer Service Agent
Price Solutions 4.0
Customer service agent job in Boulder, CO
At Price Solutions, our mission is to foster and encourage innovative solutions, creative problem-solving, and the ability to provide a dynamic range of outreach services to our clients. In order to better support daily operations in our retail locations, we are seeking to fill another entry level management position. The Junior Operations Manager will focus heavily on business development practices of our Denver location, campaign operations, and managing key functions alongside the location director.
RESPONSIBILITIES:
• TRACKING AND REPORTING - Act as the Team Operations liaison to divisional teams, producing special reports, data, and sales tracking information in order to reach company and individual goals and quotas. Detect problems and resolve issues quickly.
• CAMPAIGN DEVELOPMENT - Conduct territory research and monitor market trends or best practices surrounding the use of systems to drive team business objectives. Think outside of the box as to always be one step ahead of competitors.
• PRODUCT KNOWLEDGE - Assist with collaborative efforts surrounding the redesign of products and be able to inform customers of any products that align with their needs. Continued education and training to benefit the company's ability to market and connect with consumers effectively.
• CLIENT/TRAINING MEETINGS - Collaborate with internal management and peers to assist with marketing strategies and team management, in preparation for conflict resolution, upselling potential, and FAQ's while meeting with interested parties.
• DEMONSTRATIONS - Assist in the creating and delivery of presentations for department meetings/workshops or demonstrations in office. Attend scheduled outings with consumers and follow ups with current or potential consumers.
QUALIFICATIONS:
Bachelor's degree or 2 years of related experience
Proven ability to lead, train, and develop others
Strong communication and interpersonal skills
Demonstrated success in achieving sales targets and driving revenue growth
Ability to travel to retail sites as needed
Those with interest in the following categories tend to do well in this role: CustomerService, Relationships, Customer Acquisition, Business Development, Leadership, Hospitality, Campaign Management, Communication, Training, Sales, Retail, Promotions, Team, Club, Athlete, Teamwork, Advertising, Marketing, Client Acquisition.
$27k-32k yearly est. Auto-Apply 60d+ ago
Customer Executive Food Service
Bimbo Canada
Customer service agent job in Commerce City, CO
Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas' English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmann's or Marinela cake or donut? If the answer is yes, then you know Bimbo Bakeries USA! More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.
#LI-VB1
Come join the largest baking company in the world and our family of 20,000 associates nationwide!
Top Reasons to Work at Bimbo Bakeries USA:
Salary Range: $102,000- $142,800
Annual Bonus Eligibility
Comprehensive Benefits Package
Paid Time Off
401k & Company Match
We are considering applicants that are located in the West Coast within the current Region coverage.
Position Summary:
As a Customer Executive for Bimbo Bakehouse Foodservice, you will be accountable for the effective management of the foodservice business in the West market covering approximately fourteen states. The key objective of this position is to grow fresh and frozen foodservice sales within foodservice distribution houses and regional operators, including, but not limited to: Multi Unit Chains, Large Independent Operator Accounts while managing and achieving budget targets.
Key Job Responsibilities:
* Achieving sales budget by selling foodservice bakery products into broadline distributors and operators.
* Develop in-depth knowledge of key customers, competitors, and brokers in the Region.
o Currently Region includes WA, OR, CA, NM, NV, MT AZ, CO, ID, UT, ND, SD, AK, WY and HI.
* Daily Management and Development of the broker network.
o Currently the Region has 6 Independent Brokerage houses with approximately $17 million is annual sales.
* Manage and lead new bread line project for the West for new segment and market.
o Will require heavy travel throughout the region as project is deployed.
* Exceed sales targets and meet expectations of key accounts while maintaining strong relationships.
* Attend food shows, conduct broker training, product cuttings and business reviews.
* Manages and negotiates pricing and trade expenditure with customers.
* CRM and Trade Management Platforms use.
* Additional duties as assigned.
Key Job Responsibilities:
* Strategic, independent, analytical thinker with the ability to make decisions and execute tactical plans.
* Must possess strong driven self-motivation skills.
* Strong presentation skills, excellent verbal and written skills.
* Excellent follow-up skills.
* Proven track record with growth.
Leadership Competencies:
* Adapts approach and attitude in real time, according to the changing demands of different situations.
* Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
* Holds self and others accountable to meet commitments.
* Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Education and Work History:
* Bachelor's degree in business management and/or Marketing or Sales required.
* Minimum of 5 years' experience with foodservice sales, broker network or distributor sales. Bakery or snack category experience a plus.
* Strong sales budget management and financial awareness
* Travel required up to 75%.
* Very strong computer skills with Microsoft office, Excel, CRM, Blacksmith, PowerPoint. Well versed in Excel, i.e., pivot tables and reporting.
The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job.
Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$32k-57k yearly est. 43d ago
Bi-Lingual Customer Success Representative
Yield Solutions Group Inc.
Customer service agent job in Centennial, CO
Bi-Lingual Customer Success Representative
Company:
Yield Solutions Group is a premier US provider of aggregated lender auto-refinancing through our consumer engagement entity, RefiJet. YSG & RefiJet provides a comprehensive, full-service process that assists consumers in identifying and obtaining the best refinance loan for which they qualify
We are a fast-growing financial services company which has quickly achieved a leadership position in its industry and is regularly recognized as an innovator in its space and are consistently named as Lending Trees #1 automotive finance source.
We are based in Centennial, Colorado with professional offices just 20 minutes from downtown Denver
Job Summary
We are seeking experienced Bi-Lingual Customer Success Representatives. You will be responsible for assisting with customer inquiries and complaints. Inform customers on their current loan status, product and advise of next steps needed to fund their loan. Will assist the Contact Center in providing excellent service levels in order to provide customer satisfaction.
This is an opportunity to work with a fast-moving vibrant company in a true team environment, that is fast paced, energetic truly collaborative, highly ethical and fun.
Key Responsibilities
Handle inbound call flow in an efficient and professional manner
Proper inbound service levels, according to company standards
Handle e-mail and chat inquiries in a professional manner
Transfer call to the appropriate staff when needed.
Apply proper phone and written etiquette in order to resolve customer inquiries
Active listening and learning skills
Provide creative and innovative thinking
Troubleshoot customer issues and ensure a firm resolution
Handle issues in the best interest of both the company and customer
Assist in providing customers with a sold understanding of the loan process
Assist in providing admin support, walking applicants through their documents and collecting lender stipulations when needed
Assist in handling and completing deals with no product
Handle all other duties as assigned by management.
Skills and Knowledge
Must speak both Spanish AND English
Strong communication skills
Great work ethic
Understanding of financial terminology and financial instruments
Tenacity
Ability to multi-task
Friendly personality
Computer proficiency
Must be able to type 40 wpm
Ability to quickly absorb product knowledge and sales processes
Fluent in Spanish would be an advantage
Experience:
One-year customerservice-related experience. Present strong communication and negotiation skills. Must be able to respond to inquiries both orally and through written communication. Possess a strong knowledge of company policies and procedures.
Financial Services or Insurance experience
Outgoing customerservices/sales experience
Outbound Call Center Sales experience
What we offer:
Full training in the sales process and products
Great Benefit package including:
Full-Time Base plus Monthly Bonus
Health, Dental and Vision Insurance
Life Insurance
Paid Time Off
401(k) Plan
True potential for advancement, we always endeavor to promote from within.
Company
Based in the Denver Tech Center, Yield Solutions Group/RefiJet is dedicated to providing exceptional finance solutions through transparency, security and education. Our vision is to deliver the most innovative experience through focus on service, technology, our corporate culture and core values. These core values drive our every decision:
Integrity
Respect
Accountability
Compliance
Collaboration
Passion
Appreciation
Compensation details: 21-22 Hourly Wage
PI02ebd29f27b6-31181-39450590
$35k-54k yearly est. 8d ago
Customer Retention Specialist - State Farm Agent Team Member
Bill Knight-State Farm Agent
Customer service agent job in Denver, CO
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Customer Retention Specialist In-Office
Bill Knight State Farm Agency
Job Type: Full-Time
Location: In-Office
Deliver Exceptional Service. Build Relationships. Grow with Purpose.
The Bill Knight State Farm Agency is seeking a Customer Relations Representative who is passionate about helping clients, delivering excellent service, and building long-term relationshipswhile also being comfortable identifying in-book sales opportunities when appropriate.
This role is ideal for a service-driven professional who values accuracy, follow-through, and proactive communication, and understands that great service naturally leads to meaningful coverage conversations. While this is not a high-pressure sales role, the ability to pivot from service to sales in a consultative, needs-based way is essential.
This position is licensing-contingent. Candidates must obtain Property & Casualty and Life & Health insurance licenses. Full licensing support is provided, and candidates will begin formal in-office training once the Property & Casualty license is obtained.
What Youll Do
Serve as a primary in-office point of contact for existing clients
Provide prompt, professional support for policy questions and service needs
Assist with policy changes, renewals, billing inquiries, and endorsements
Support clients through the claims process and follow up as needed
Maintain accurate and detailed records of customer interactions
Conduct policy reviews and identify in-book sales opportunities aligned with client needs
Recommend additional coverage when it adds value for the customer
Collaborate closely with team members to deliver a consistent, high-quality client experience
What Were Looking For
Strong customerservice and relationship-building skills
Ability to naturally pivot from service to sales using a consultative approach
Willingness to obtain Property & Casualty and Life & Health licenses
(full training, guidance, and support provided)
Excellent verbal and written communication skills
Detail-oriented, organized, and dependable
Professional, client-focused mindset
What We Offer
Competitive base salary plus commission and performance bonuses
Full licensing support and guidance from day one
Structured in-office training after Property & Casualty license is obtained
Stable, service-focused role with long-term growth opportunities
Supportive agency culture built on teamwork, accountability, and quality service
A meaningful career helping individuals and families protect what matters most
Ready to Start a Career with a Strong Local Agency?
If youre service-oriented, motivated to grow, and interested in building a long-term career in insurance with the right training and support, wed love to hear from you.
Apply today to join the Bill Knight State Farm Agency.
$26k-32k yearly est. 7d ago
Business Services Principal Professional
University of Colorado 4.2
Customer service agent job in Aurora, CO
Business Services Principal Professional - 38655 University Staff Description University of Colorado Anschutz Medical Campus Department: Ludeman Family Center for Women's Health ResearchJob Title: Business Services Principal ProfessionalPosition #:00844199 - Requisition #: 38655 Job Summary:The Business Services Principal Professional will collaborate with Ludeman Center leaders and team members to develop and implement plans for the operational systems, processes and personnel designed to accommodate the rapid growth objectives of the Ludeman Center while adhering to University policy.
This position will be responsible for budget preparation for internal systems as well as presentations to the external Advisory Board, financial and strategic planning and analysis and provide programmatic, fundraising and other support as part of the team.
This position will administer fiscal operations, personnel systems and programs that support the mission of The Ludeman Family Center for Women's Health Research.
This position is the Center's lead resource for financial, personnel and IT matters.
Furthermore, the position will provide financial and business support for the Director and Deputy Director of the Ludeman Center.
The Director and Deputy Director look to the Principal Professional as the subject matter expert on University fiscal and human resource policies and processes to ensure compliance of the Center's activities.
Operational, Financial and Administrative duties 60%:Manage the operational, personnel and financial processes for the Ludeman Center as the Business Services Lead.
Ensure the Ludeman Center financial activity adheres to University and Foundation policies.
Regularly analyze, monitor and reconcile financial statements and information for the Ludeman Center and present to the Director and Deputy Director with suggestions on possible next steps.
Regularly monitor revenue and expenditure activity for each source of funds.
Generate journal entries, payroll expense transfers, funding distributions within accepted university policy.
Direct Ludeman Center expenditures by the staff.
Oversee and administer personnel and vendor management systems to ensure requirements are met for Department, University, State, and Federal guidelines/regulations.
Prepare reports, analyses and financial modeling to support the development of a diversified and sustainable financial model for a rapidly growing center.
Prepare and oversee the budget development and financial tracking of all Ludeman Center programs including, but not limited to, Junior Faculty Research Development Awards, National Conference, Annual Community Event, Symposium, Research Day, Communications and Outreach, including forecasting expenses and revenues.
Administer and coordinate scope-of-work, contract execution and monitoring.
Provide analysis of Ludeman Center funding model(s) and sources and uses.
Provide timely financial updates to the Ludeman Center Director and Deputy Director.
Coordinate with School of Medicine on physical space inventory.
Oversee Center computer inventory and updates to software and hardware.
Act as Approving Official for purchasing and travel card holders.
Oversee MOU process including new and existing agreements Fundraising duties 20%:Regularly monitor asset balances and revenue and expenditure activity for each source of funds to ensure activity is carried out according to donor wishes.
Some agreement details are highly confidential and discretion is needed to ensure privacy.
Prepare program revenue reports, track program sponsors and prepare sponsor invoices.
Facilitate the Ludeman Center Advisory Board Finance Committee including coordinating with Committee Chair for agenda setting and material presentation.
Prepare and present quarterly financial reports for the external Advisory Board and ensure timely updates are provided to the Finance Committee and Advisory Board.
Board presentations require knowledge of variances between budgets and actual spending.
Programmatic duties 20%: Provide program analysis and reporting for donor directed programmatic spending plans including large multi-year programs with coordination with CU Advancement.
Provide support for community education, research and outreach programs as well as special events as needed by other Center leads.
Includes advising on the appropriate purchasing instruments to be used for paying speakers, vendors and contractors.
Provide program support for research, mentoring and training programs including coordination with SOM, campus departments and the Office of Grants and Contracts concerning funding for new awards based upon the types of funding available and the terms of the award.
Provide strategic planning analysis and manage programs as assigned.
This description is a summary only and describes the general level of work being performed, it is not intended to be all-inclusive.
The duties of this position may change from time to time and/or based on business need.
We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.
Work Location:Hybrid - this role is eligible for a hybrid schedule of 3 days per week on campus and as needed for in-person meetings.
Why Join Us:The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare.
CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges and receives over $500 million in research awards each year.
We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually.
Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care.
Read CU Anschutz Quick Facts here.
The Ludeman Center at the University of Colorado Anschutz Medical Campus invests in and conducts groundbreaking research in women's health and sex differences with a current focus on cardiovascular diseases, diabetes and the intersection of physical and mental health.
Given that research on women's health was largely not included in studies until the 1990s and has historically been underfunded, the Ludeman Family Center for Women's Health Research is dedicated to funding the next generation of scientists focused on women's health and sex differences research.
In addition, we are committed to mentoring and training young scientists while educating the community and health care providers about findings in the field.
Why work for the University? We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including: Medical: Multiple plan options Dental: Multiple plan options Additional Insurance: Disability, Life, VisionRetirement 401(a) Plan: Employer contributes 10% of your gross pay Paid Time Off: Accruals over the year Vacation Days: 22/year (maximum accrual 352 hours) Sick Days: 15/year (unlimited maximum accrual) Holiday Days: 10/year Tuition Benefit: Employees have access to this benefit on all CU campuses ECO Pass: Reduced rate RTD Bus and light rail service There are many additional perks & programs with the CU Advantage.
Qualifications:Minimum Qualifications:A Bachelor's degree from an accredited institution3-5 years of professional experience involving financial and human resources responsibilities.
A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor's degree on a year for year basis.
Applicants must meet minimum qualifications at the time of hire.
Preferred Qualifications:Master's Degree in business administration, business, or a directly related field from an accredited institution.
Two years of experience working with donors, and/or volunteer boards including correspondence, development of proposals, event planning, and management of expectations.
Two years of relevant related program and grant management (research, foundation, private, event, etc.
) experience Two years of experience utilizing and managing databases using electronic software.
Two years of experience with University systems and procedures.
Knowledge, Skills and Abilities:Knowledge of, and ability to apply, accepted theories, practices and principles of general management and administration.
Ability to evaluate, analyze, and interpret data, recommend solutions, and implement the preferred course of action.
Strong analytical and financial skills, including budgeting, forecasting, and financial analysis.
Excellent interpersonal and organizational skills, and ability to problem solve and multi-task.
Effective project management skills and ability to maintain a cooperative, supportive, and productive relationship with other members of Ludeman Center staff, clients, partners, and university staff.
Excellent communication skills, both oral and written.
Actively seeks and is receptive to feedback; willing to learn and willing to undertake personal growth and change; embraces continuous improvement.
Demonstrated professionalism, a strong work ethic, a commitment to high standards, integrity, stability, a discriminating judgment and accountability.
Ability to meet multiple concurrent deadlines with continuous changing of priorities.
Due to the confidential nature of the duties, discretion is required.
Strong computer and technology skills; proficient in all Microsoft Office applications.
How to Apply:For full consideration, please submit the following document(s):A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position Curriculum vitae / ResumeThree to five professional references, including name, address, phone number (mobile number if appropriate), and email address Questions should be directed to: Alison Meyerkord, alison.
meyerkord@cuanschutz.
edu.
Screening of Applications Begins:Immediately and continues until position is filled.
For best consideration, apply by February 5, 2026.
Anticipated Pay Range:The starting salary range (or hiring range) for this position has been established as $67,611-$86,001.
The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
This position may be eligible for overtime compensation, depending on the level.
Your total compensation goes beyond the number on your paycheck.
The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.
Total Compensation Calculator Equal Employment Opportunity Statement: CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment.
We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
ADA Statement:The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process.
To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.
adacoordinator@cuanschutz.
edu .
Background Check Statement:The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors.
To assist in achieving that goal, we conduct background investigations for all prospective employees.
Vaccination Statement:CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases.
If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively.
In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.
Application Materials Required: Cover Letter, Resume/CV, List of References Job Category: Business Services Primary Location: Aurora Department: U0001 -- Anschutz Med Campus or Denver - 21340 - SOM-WH WOMEN'S HEALTH RESEARCH Schedule: Full-time Posting Date: Jan 9, 2026 Unposting Date: Ongoing Posting Contact Name: Alison Meyerkord Posting Contact Email: alison.
meyerkord@cuanschutz.
edu.
Position Number: 00844199
$23k-34k yearly est. Auto-Apply 11d ago
Customer Service (Broomfield CO)
Alltex Staffing & Personnel
Customer service agent job in Broomfield, CO
Job Title: CustomerService Representative Location: Rate: $17.00 per hour Job Type: Full-time Shift: Morning shift
Alltex is seeking a dedicated and enthusiastic CustomerService Representative to join our team in Broomfield, MO. This role plays a vital part in delivering exceptional support to our customers across multiple communication channels. If you're a strong communicator with a customer-first mindset, we'd love to hear from you!
Key Responsibilities
Respond promptly to customer inquiries via phone, email, and chat
Provide accurate information about products and services
Troubleshoot customer issues and escalate when necessary
Maintain professional phone etiquette at all times
Conduct outbound calls for follow-ups and feedback
Handle cash transactions with accuracy and integrity
Document customer interactions and maintain detailed records
Collaborate with team members to enhance service quality
Qualifications & Experience
Prior experience in a call center or office setting preferred
Proficient in Microsoft Office and customer support software
Strong verbal and written communication skills
Efficient typing skills while multitasking on calls
Experience in cash handling is a plus
Positive attitude and commitment to excellent customerservice
Join Alltex and help us create memorable experiences for every customer. Apply today and become part of a team that values professionalism, collaboration, and service excellence.
Package Details
$17 hourly 60d+ ago
Rental Field Service Dispatcher- Wagner Rents
Earn Up To $3, 000 Sign-On Bonus
Customer service agent job in Commerce City, CO
Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?
Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner's reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.
Benefits include:
Paid Time Off (PTO) Plan -
Up to 96 hours of PTO in your first year + 8 company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans -
401K
and Roth 401K , eligible employees can receive a company contribution up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.
The Rental Field Service Dispatcher is responsible for job control, changes, and scheduling for field-related repairs as required by customers and providing daily direction to technicians in determining, assigning and coordinating their work in a manner that reflects the company's vision of working as “One Professional Team.”
Pay Rate: $70,588.37- $88,238.84 AnnuallyPay is dependent on education and experience.Location: 5455 Holly St, Commerce City, CO
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Maintains written record of communication to insure the customers are aware of scope of work to be performed
Preorders parts and tooling as necessary
Reviews problem work orders
Invoicing & Closing work orders
Initiates work order opening and assigns estimates value
Updates work orders as the scope of the job changes
Follows up with technicians on status of the assigned work order
Provides communication to customer on schedules, warranty, etc.
Provides communication to other cost centers for the purpose of scheduling component repairs and machine scheduling
Communicates the new estimate to the customer via fax or e mail when the scope of work changes
Prior to rework being completed, communicates with service manager the nature of the rework required
Handles all incoming customer calls and inquiries pertaining to field service work
Provides input to the Field Service Manager for truck and tool purchases
Assists in identification and development of new market opportunities as they relate to Wagner Equipment Co.
Serves as secondary contact for resident field servicemen
Serves as initial contact for customers requiring field service repairs
Adds segments to jobs as scope of job changes and changes job estimates at that time
Establishes internal priority system for field manager to pick up workflow
Communicates to the service clerk, information on problem jobs for resolution prior to invoicing (via the computer system or phone mail as a flagging system)
Other duties as assigned by manager
Required Education and Experience:
High School Diploma or GED
3+ years in a position requiring strong communication skills
3+ years administrative/clerical experience
3+ years customerservice experience
Some industry knowledge preferred
Supervisory Responsibilities:
Assigns work orders to technicians as appropriate
Provides input to the field service manager on employee performance and provides recommendations on employee appraisal and training needs
Reports to the field manager any rework or non-productive activity on the part of technicians that occurs in the field operation
Physical Demands & Competencies:
Standing, walking, talking, sitting, use of hands & hearing
Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Safety & Product Knowledge
Sedentary work that primarily involves sitting/standing but may require occasionally lifting and/or moving up to 25 pounds
Basic knowledge of Microsoft Word, Excel, and Outlook
Intermediate knowledge of DBS
Work Environment:
Noise: Quiet
Ability to work in a fast-paced environment
Indoors
Other Duties:
Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.
Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer
$70.6k-88.2k yearly 14d ago
Winner's Circle - Customer Service
Daveandbusters
Customer service agent job in Westminster, CO
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $14.42 - $16 per hour
Salary Range:
14.42
-
16
We are an equal opportunity employer and participate in E-Verify in states where required.
$14.4-16 hourly Auto-Apply 60d+ ago
Call Center Representative
360 It Professionals 3.6
Customer service agent job in Denver, CO
360 IT Professionals is leading name in the software development industry, bring innovative business solutions to clients in Silicon Valley. We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US.
Job Description
Provides support to end users on a variety of issues.
Identifies, researches, and resolves technical problems.
Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks and monitors the problem to ensure a timely resolution.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Primary job functions do not typically require exercising independent judgement.
Qualifications
Minimum of 1 year of experience in a call center
Strong phone and verbal communication skills along with active listening skills
Familiarity with CRM Systems
Experience using IVR/ACD (Five9, Cisco, etc)
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-37k yearly est. 60d+ ago
PT Customer Service Agent - $18.81
Europcar
Customer service agent job in Denver, CO
We're seeking individuals with vibrant personalities who love interacting with people. As a Ready Line or Return Agent, you'll be a vital part of our team, acting as a Key Company Promoter and the face of our brand. Your energetic approach will create memorable customer experiences and ensure they receive top-notch service from start to finish.
As a Return Agent, you will:
Provide a warm, friendly welcome to all returning customers with a positive and approachable demeanor.
Conduct thorough inspections of returning vehicles, checking for damage, recording mileage, and verifying fuel levels.
Secure the vehicle keys from the customer and ensure all personal belongings and luggage are safely removed.
Complete and submit the required paperwork to notify management of any mechanical damage or issues with the vehicle.
Review the final rental contract with the customer, clearly explaining all charges and answering any questions they may have.
Perform other duties as assigned to support business needs and objectives
Requirements:
Valid Driver's License
Top-notch people skills
Ability to troubleshoot with a smile
Patience and understanding throughout the rental experience
High School Diploma or equivalent
We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
Europcar Mobility Group
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.
“We help to change the way you move”
is what we stand for and brings us together.
We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car , one of the main players in the car rental market in the US, with a "value for money" positioning.
Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.
More info at: *******************************
$26k-34k yearly est. Auto-Apply 60d+ ago
Service Dispatcher
Horsetooth Heating and Air
Customer service agent job in Fort Collins, CO
Job Description
Why Work With Us
At Horsetooth Heating & Air, we're not just an HVAC company; we're a family that values and supports our employees. We understand that a positive work environment leads to job satisfaction and professional growth. Here's why you should join our team:
Caring Company Culture: We prioritize creating a workplace where every employee feels valued and appreciated.
Involved Ownership: Our leadership team is active in the field and understands the challenges technicians face daily.
Trusting Environment: We provide guidance and support but trust our team to take ownership of their work without micromanagement.
Quarterly Giveaways: We recognize and reward hard work through quarterly giveaways.
Financial Coaching: We offer financial coaching to help employees improve their financial well-being, from boosting credit scores to qualifying for home loans.
Dealer Training: We invest in ongoing professional development with training sessions every other month to ensure you stay ahead in the industry.
To learn more about us, visit: ***************************************************
Benefits We Offer:
Comprehensive Health Coverage: Medical plans with over 50% of premiums paid by the company, plus optional dental and vision coverage.
Paid Time Off: Generous vacation, sick time, and paid holidays so you can recharge and take care of life's needs.
Financial Security: $25,000 life insurance and a 401(k) plan with company match to help you plan for the future.
Flexible Spending & Savings: HSA with $600 annual employer contribution.
Peace of Mind: Company-paid short-term disability for unexpected life events.
Convenient Healthcare Access: Free access to employer-paid Nice Healthcare-chat, video, or in-person visits for physicals, labs, imaging, and 550+ medications at no cost.
Professional Growth & Support: Paid training and company-provided uniforms.
Pay Rate: $25.00-32.00 hourly, depending on experience plus spiffs
Position Summary:
We are looking for a reliable and detail-oriented Service Dispatcher to join our team. In this role, you'll be the key connection between our customers and technicians - coordinating daily schedules, dispatching calls, and keeping operations running smoothly. You'll work closely with both our service and sales teams to align priorities and ensure a great experience for every customer. The ideal candidate is a strong communicator, loves keeping things organized, and thrives in a fast-paced environment where no two days are the same.
Work Hours: 7:30 am - 5:00 pm Monday to Friday (Weekends, overtime, and evenings on occasion)
Required Qualifications:
2+ years of experience in dispatching, scheduling or service coordination
Prior experience in HVAC, home services, or trades is preferred
High school diploma or equivalent
High attention to detail with the ability to stay calm under pressure
Sales coordination experience is a plus
Proficiency in MS Office, Google Workspace, and ability to learn software programs
A team player who works well with technicians, sales staff, and customers alike
Join our team and become part of a company that truly cares about its employees and customers. Apply today!
$25-32 hourly 1d ago
Client Services Dispatcher
M and M Heating, Cooling, Plumbing and Electrical 4.0
Customer service agent job in Longmont, CO
Are you passionate about exceptional customerservice? M and M is seeking a Client Services Dispatcher to be the friendly, professional voice for our customers. In this role, you'll manage inbound and outbound calls, schedule and dispatch service appointments, and ensure every client feels heard, respected, and confident in choosing MandM. If you thrive in a fast-paced environment and enjoy problem-solving while creating smooth, stress-free experiences for homeowners, this role is for you.
Key Responsibilities
Serve as the primary point of contact for residential HVAC and plumbing clients via high-volume inbound and outbound calls
Schedule, coordinate, and dispatch service appointments with a strong focus on urgency, efficiency, and customer satisfaction
Quickly assess customer needs, identify service requests or concerns, and provide clear, confident solutions
De-escalate customer concerns with professionalism, empathy, and a solutions-based mindset
Maximize booking opportunities by confidently communicating service options and converting calls into scheduled appointments
Maintain accurate, detailed records of all customer interactions in ServiceTitan while multitasking calls and system updates
Collaborate closely with technicians and internal teams to ensure timely arrivals and seamless service delivery
Meet or exceed performance metrics while maintaining high-quality calls and following established call flows and scripts
Continuously expand knowledge of MandM's services, memberships, and offerings to better serve customers
What we're looking for:
2-4 years of call center, dispatch, or customerservice experience (service-based industry preferred)
Previous HVAC, plumbing, or home services experience is a strong plus
Excellent phone presence with the ability to build rapport quickly and professionally
Strong multitasking and time-management skills in a high-volume, fast-paced environment
Confident decision-making skills with sound judgment and attention to detail
Ability to talk and type simultaneously; minimum typing speed of 45 WPM
Proficiency in Microsoft Office
Benefits
Great pay, great team
Medical/Dental/Vision
Health Savings Account
401k with 50% company match
Paid holidays and sick days
Work for a company that values the employees
#MNMP
Pay Range$21-$26 USD
About M and M:
M and M Heating, Cooling, Plumbing and Electrical, has been servicing the Longmont, Colorado and surrounding communities since 1998. We are a family-owned and operated business where providing excellent service to our customers is a must. With many years of experience in the HVAC field, talented employees and a world class training program, we are the premier destination those seeking a career in HVAC and Plumbing.
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
Privacy Policy
$21-26 hourly Auto-Apply 1d ago
Call Center Talent Pool Req (Colorado)
Freedomcare
Customer service agent job in Denver, CO
Make a Difference in Healthcare: Join FreedomCare in Colorado! Are you passionate about helping others and building a rewarding career in healthcare?
We're building a talent pool of strong customerservice professionals for FreedomCare Colorado. We're searching for talented and motivated individuals interested in any of the following roles:
HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one.
Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them.
Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations.
Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for.
Ideal Candidate Will Possess:
Customerservice skills: Candidates should have excellent customerservice skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customerservice, including the ability to show empathy, active listening and patience.
Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers.
Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team.
Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfully.
Time management: Strong time management skills and being able to prioritize tasks. Must be able to meet and exceed expectations.
Technology:Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking.
Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process.
These are hybrid positions that will require all employees to commute into our FreedomCare Colorado office 3 days per week. Our Colorado office is located in Denver near the Denver Tech Center.
**Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities*
Why Join Us?
Impact Lives: You'll play a vital role in supporting individuals and their families in need.
Growth opportunities: We offer a supportive environment for professional development and advancement.
Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities.
FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive.
About our Company
Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations.
FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
Here For You (An attitude of service, empathy, and availability)
Own It (Drive and ownership)
Do the Right Thing (High integrity)
Be Positive (Great attitude and a can-do positive approach to challenges)
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.
Review all current available job opportunities here: Jobs - Freedom Care
#INDHV
At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $20.00 and $24.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
Compensation Range$18-$22 USD
$20-24 hourly Auto-Apply 1d ago
Servicing Transfer Associate
Cornerstone Capital Bank 3.3
Customer service agent job in Englewood, CO
***No agencies or 3rd party Recruiters please. Thank you! ***
Who we are:
Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions.
We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.
Who we are looking for:
Cornerstone Servicing is seeking a Servicing Transfer Associate that will be a quick learner and have strong organizational and project management skills to ensure timely processing of loan images during a servicing transfers.
The responsibilities include, but are not limited to, review of inbound loan images, mapping and transformation, successful and timely ingestion of images into the image repository, reconciling expected images to actual images ingested and working with counterparties on missing documents. This will require communications with clients, internal IT, internal business units and external counterparties such as previous servicers and vendors. Additionally, this role may be responsible for other departmental tasks including assisting with Cornerstone Servicing pre and post-transfer communications and basic loan transfer coordination.
A successful candidate will also be able to participate in departmental projects, be detail oriented, have strong verbal and written communication skills, be able to facilitate meetings efficiently and will be able to manage multiple projects at a time.
Location: Onsite daily in Englewood, CO
Compensation: $50-60k/yr
Key Responsibilities:
Reviewing the image pipeline daily to ensure adherence to all SLAs related to the image ingestion process. Pipeline used to track milestones of the image ingestion process.
Updating the image pipeline daily to ensure proper tracking and status of each transfer. Pipeline will be used for management SLA reporting.
Working with transfer team and counterparties on receipt of images.
Mapping counterparty documents to Cornerstone Servicing naming conventions and ensure all images are uploaded timely to the image repository.
Completing an image reconciliation by comparing received images and ingested images.
Working with transfer team and counterparties to resolve missing document requirements.
Working with business units to identify and create new document classifications.
Use strong verbal and written communication skills to collaborate with counterparties, vendors, and internal partners including setting agenda items and updating a project plan for each transfer.
Responsible for initiating and actively participating in ad-hoc and routine meetings.
Escalate, when necessary, all roadblocks impacting image requirements and SLA adherence.
Provide assistance as necessary on other department tasks related to the onboarding or deboarding of loans.
What you'll need to be successful:
Bachelor's Degree preferred, or equivalent years of experience
3+ years of mortgage servicing or origination experience
Strong ability to multitask while maintaining proper attention to detail and while prioritizing a diverse workload with time-sensitive deadlines
Strong time and organizational management skills
Exceptional interpersonal skills in addition to verbal/written communication in a clear, concise, and professional manner
Ability to identify key origination and servicing documents
Intermediate/advanced experience with Microsoft Excel
Ability to analyze data for patterns and anomalies
Experience with Black Knight's MSP Servicing system preferred
What we offer:
Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus.
What to do next:
If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
How much does a customer service agent earn in Thornton, CO?
The average customer service agent in Thornton, CO earns between $23,000 and $38,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.
Average customer service agent salary in Thornton, CO
$30,000
What are the biggest employers of Customer Service Agents in Thornton, CO?
The biggest employers of Customer Service Agents in Thornton, CO are: