Customer Service Clerk
Customer service agent job in Jermyn, PA
Customer Service Representative, Starting at $19.81 hr.
Full-Time, Monday - Friday, Various Shifts
Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package that includes our very own employee resorts
Click here to learn more about our employee resorts
R+L Carriers is seeking a Customer Service Representative to work at our Jermyn, PA Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR's use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives. This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned.
Company Culture
Requirements:
Strong communication/telephone skills
Able to work in a fast-paced environment
Strong critical thinking skills
Ability to deal with potentially stressful situations
General office and customer service experience
Basic knowledge or Windows, Outlook and other Microsoft products
Ability to type 30+ WPM
Preferred:
2 - 3 years of experience as a clerk or similar role in a fast pace environment
Freight logistics experience
Benefits: R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC.
About Us: R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company's growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees.
R+L Carriers Shared Services, LLC (“R+L Carriers”) and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Carriers will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
Auto-ApplyCustomer Representative Kirkwood
Customer service agent job in Binghamton, NY
Job Info - Union: NYSEG Customer Representative - Kirkwood Number of Positions: 10 Hours: 8.5-hour shift between the hours of 7AM - 7PM Starting Hourly Rate: $27.38 Are you interested in a career as a customer service representative at NYSEG? This position will give you exposure to the evolving energy industry working independently and in a team setting. As a Customer Service Representative (CSR) you will handle all phases of customer inquiries received by telephone, correspondence (written, email, and chat); and process applications for service and extension of facilities. You will respond to customer inquiries and complaints (bill payment, usage inquiries, account updates, service, credit and collections) in a customer focused manner. All CSR employees will respond to inbound service emergencies; this position requires strict attendance in a storm role.
Responsibilities
* Resolves customer problems and complaints utilizing established procedures and policies, which include regulatory guidelines. Records entries of customer transactions into set operating systems.
* Provides account information to customers and explains bill service policies and customer rights.
* Conducts credit and collection work as necessary, including deposits, and final/charge off collection. Performs evaluations, and investigates, analyzes, and resolves, where possible, billing problems.
* Initiates service orders, Work Management System (WMS) orders, and performs associated action as requested.
* Ability to work with limited supervision and escalate complex cases as necessary.
* Other customer service duties as required, including operation of a two-way radio.
Skills and Requirements
* High School Diploma/GED equivalent.
* Associate degree, BA/BS in related field of study is preferred.
* Good communication skills, both oral and written, with strong customer service orientation.
* Able to coordinate multiple tasks for multiple customers in a fast-paced environment.
* Strong problem-solving skills.
* Able to work flexible schedule, as well as be available during storm/emergency situations.
* Works well within a team.
* MS Office skills.
* Must be pre-qualified for this position. Applicants may take pre-qualification test at the time of posting.
* This is a Union position with a probationary period.
Company:
NY STATE ELECTRIC & GAS CORP
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at ********************.
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.
Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management.
Job Posting End Date:
December-15-2025
Auto-ApplyCustomer Service Representative
Customer service agent job in Elmira, NY
Join the Automotive Revolution at Fenix Parts
About Fenix Parts: Fenix Parts isn't just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale of OEM automotive parts, we have made our mark in the industry for over 25 years. With a robust network expanding across more than 30 locations in the U.S., we are at the forefront of reducing the environmental impact of auto waste. We thrive on innovation, sustainability, and a commitment to excellence.
Why Join Fenix? Our team is expanding rapidly to keep pace with our growth and the increasing demand for price-friendly automotive solutions. We are in search of passionate, skilled individuals who are ready to drive their career forward in a dynamic and rewarding environment.
Position Overview: Customer Service As a key player on our team, you'll engage in helping customers with all situations related to their accounts, orders and discrepancies. You will also be tasked with other customer service related duties as they may arise.
Job Snapshot:
5-day work week.
Handle incoming calls regarding customers selling purchasing parts and or selling their vehicles.
Maintain relationships with coworkers and customers
Arrange vehicle pickups from customer homes and businesses.
Mark and ring out parts
Load or Unload parts operating a forklift
Maintain awareness of inventory levels and top sales parts
Open communication with supervisors to maintain site-specific needs.
What We Offer:
Competitive Compensation: Attractive earnings with growth potential.
Benefits: Comprehensive benefits package including health, dental, and vision coverage, plus 401(k) options.
Work-Life Balance: Enjoy a stable day shift schedule
Professional Development: Opportunities for advancement in a growing company.
Inclusive Culture: Proud to be an Equal Opportunity/Affirmative Action employer.
Requirements:
High School Diploma or equivalent
Excellent computer skills
Excellent communication skills
Strong math skills
Knowledge of auto parts and vehicles
Special Invitation: Transitioning military professionals are encouraged to apply. Your skills are highly valued here!
Equal Opportunity Employer: We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.
Ready to Make a Difference? Become part of something bigger and help shape the future of automotive sustainability. Apply today to join our amazing team at Fenix Parts and drive forward your career. Together, let's revitalize the way the world views automotive recycling!
Auto-ApplyCustomer Service Representative
Customer service agent job in Sidney, NY
The Role - Amphenol Aerospace Operations is seeking a Customer Service Representative to work out of its state-of-the-art facility in Sidney, NY. The key responsibilities of this Customer Service Representative include, but are not limited to: Serve as a proactive liaison for a designated group of customers to provide
quotations, perform order maintenance and expedite orders.
Provide this information through a multi-functional team approach.
Process all change orders and schedule advances in a prompt and courteous
manner.
Expedite delivery of customer orders to comply with customer requirements.
Coordinate expedites through appropriate personnel in Planning & Production
Departments.
Monitor delivery status of orders from key customers.
Coordinate source inspection to enable parts to ship in a timely manner.
Verify and administer terms and conditions on customer orders and
quotations.
Process complete and accurate phone quotations.
Process purchase orders for imported products.
Receive and process customer purchase orders and informs them of delivery
date.
Fulfil customer requests for information.
Process confirming orders and coordinates with necessary personnel.
Monitor quote progress to assure response by due date.
Monitor order progress to assure prompt processing.
Serve as back-up to other Customer Service Representatives on customer team.
Salary $42,000 - $55,000
Location -
Sidney, NY
30 Minute Drive from Binghamton, NY
20 Minute Drive from Oneonta, NY
The Person -
The key skills and qualities of a Customer Service Representative at Amphenol
Aerospace Operations:
Associates degree with experience in customer service in a manufacturing
environment or call center required and/or equivalent related education
experience.
Excellent interpersonal skills and be adept at both oral and written
communications.
Proficiency with Microsoft Office
Confidentiality
Be a team player
Be able to work in a fast paced environment
The Company -
With manufacturing sites in Sidney, NY, Mesa, AZ, Nogales, MX, and a Design
Center in Pasadena, CA, Amphenol Aerospace Operations has been a leader in
designing and manufacturing electrical components for the aviation and
commercial airplane industry for over 100 years.
Focusing on serving the needs of advanced and challenging market segments, we
pride ourselves on our consistent ability to innovate and provide the markets
with new creative solutions.
Working at Amphenol means you are recognized and valued for your contributions
because we believe that our human capital is the most valuable asset we have. We
support and encourage career development for all employees and have ample
opportunities for advancement.
We pride ourselves for being customer-centric, accountable, reliable, and
enthusiastic in all that we do. These values are ingrained in each of us and
contribute to a culture of teamwork and meaningful work.
Amphenol offers a competitive wage and benefits. The candidate must be able
to legally work in the United States; we are unable to provide
sponsorship. This position requires access to controlled technology that is
subject to US export controls. Qualified candidates must be a US person
(including US Citizen, lawful permanent resident, or protected individual as
defined by 8 U.S.C. 1324b(a)(3)) or eligible to obtain required authorization(s)
from the U.S. Government.
Amphenol is a proud Equal Opportunity/Affirmative Action Employer. All
qualified applicants will receive consideration for employment without regard to
race, color, religion, marital status, sex, sexual orientation, gender identity
or expression, national origin, age, protected veteran status or disability
status. We aim to create an inclusive working environment where all employees
are respected and treated equally.
Amphenol - Making History, Designing the Future
Customer Sales & Serv Rep
Customer service agent job in Big Flats, NY
Want to use your customer service skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customer service experience preferred
Desire to increase knowledge in industrial distribution products
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $18-$22/hour depending on experience, including potential bonus opportunities. Bonus amounts can be tied to company, location and/or individual performance, but no specific amount is guaranteed.
Benefits: Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI-SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyCustomer Service Representative
Customer service agent job in Locke, NY
Come join our team and open the door to an amazing career at Genson Overhead Door! We have an immediate need for a Customer Service Representative at our Locke, NY location.
Genson Overhead Door is one of New York's leading garage door companies. We believe in not only being a business of integrity, but a part of our community. With our commitment to quality, professionalism, and customer satisfaction, we have built a solid reputation as a trusted provider of garage door installation, maintenance, and repair services for over 40 years. Our team of experts is known for their attention to detail and commitment to delivering the best solutions for our customers' needs.
Summary
The Customer Service Representative is the primary liaison between Outside Sales, Outside Service and the inside office. This office position provides service, sales, & marketing assistance to the entire company. You will be the primary point of contact for our customers, delivering exceptional service and support across various communication channels, including phone, email, and live chat. Your role will involve addressing customer inquiries, resolving issues, and providing information about our products & services in a professional and empathetic manner. This role is essential in maintaining the company's reputation for outstanding customer service and ensuring that our customers have a positive experience with every interaction.
Duties
Answering phone calls - this position is first in line to answer phones during standard business hours of 7:30am to 4pm.
Handling basic customer service inquiries and effectively resolving issues or escalating them to the appropriate personnel.
Helping customers place orders and recommending best products and/or services to fulfill their needs.
Scheduling service requests from customers and confirming appointments.
Maintaining a thorough understanding of all company products & services to provide accurate information and guidance to customers.
Collaborating with other administrative staff to ensure smooth office operations and customer & client satisfaction.
Accounts receivable processing
Assisting walk-in customers with inquiries and orders for parts over the counter.
Conduct follow-up calls to customers to ensure satisfaction and address any concerns.
Assist with filing and other administrative tasks as needed to support office operations.
Qualifications
High school diploma or equivalent (GED).
Must have reliable transportation to and from work.
At least one year experience in customer service role.
Experience in handling incoming orders, processing shipments, and ensuring timely delivery.
Proficiency in scheduling appointments and managing service requests from customers.
Skilled in Microsoft Office Suite, Teams, and Outlook Email
Skills
Teamwork-centric mindset with a collaborative attitude towards achieving department and company goals.
Ability to prioritize tasks and meet deadlines in a fast-paced environment.
Excellent interpersonal and communication skills to interact with customers professionally and handle customer inquiries effectively.
Attention to detail and organizational skills.
Order processing and shipment management.
Appointment scheduling and time management proficiency.
Excellent problem-solving abilities.
Logistical support and coordination capabilities.
Work Conditions
Climate controlled, office environment
Continuous sitting at workstation as well as frequently moving throughout office and warehouse/operational spaces.
Repetitive hand and wrist motion, use of computers and internal office equipment
Benefits
We are proud to offer a robust benefits package to our team members including:
Competitive pay
Medical, dental, and vision insurance with multiple plan options
Short- and Long-Term Disability
Employer-paid Life Insurance with buy-up options
Accident Care
Hospital Indemnity
401(k) with employer match
Generous Paid Time Off (PTO)
Paid holidays
Team member recognition & reward programs
Employee discount on products & services
Core Values
At Genson Overhead Door, we base our actions on the following core values and request the same from all team members:
Teamwork - we operate as a team and succeed together.
Grit - we have the courage, strength, and character to persevere.
Sincerity - we are transparent and trustworthy.
Development - we strive for continuous improvement, both professionally and personally
We are an (EOE) Equal Opportunity Employer.
Salary Description $19.00 to $22.00 per hour
Customer Service Representative I
Customer service agent job in Binghamton, NY
We're thrilled that you are interested in joining us here at the Amynta Group!
Customer Service Representative
A local, well-established insurance agency is seeking a full time Customer Service Representative to provide support to the Customer Service Department in processing all lines of commercial insurance in accordance with quality and service standards developed by the agency. He/she will be responsible for processing policies and policy changes, answering calls, client follow-up and assisting in the growth of the business.
Essential Duties and Responsibilities:
The ideal candidate should possess a dedication to providing friendly, customer-oriented service. He/she must be organized and detail oriented, able to multi-task & prioritize, be readily adaptable to change and direction and able to work well with others in a team environment. A willingness to work in a fast-paced, growing organization is a must.
• Day to day service of assigned accounts including binders, certificates, policies, endorsements, audits
• Set priorities and manage workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities
• Handle service requests including coverage questions, billing questions, change requests and general advice that require timely, courteous and knowledgeable responses
• Maintain a cordial and effective relationship with clients, co-workers, carriers and other business contacts
• Complete other tasks as directed by agency management
Qualifications:
A minimum of 5 years of previous experience as a Commercial Lines CSR with insurance company interactions, Associate's Degree preferred
Knowledge of Microsoft Office (Word, Excel, Outlook) and Adobe Acrobat
Knowledge of AMS360 a plus
Strong professional communication skills, both written and verbal
Ability to understand and analyze commercial lines insurance coverages, forms and policies
Excellent organization and time management skills
Ability to accurately process many tasks in a deadline driven environment
Must demonstrate a “can-do” attitude by taking initiative, being enthusiastic, flexible and dependable
The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.
Auto-ApplyCustomer Service Representative
Customer service agent job in Cortland, NY
Job DescriptionBenefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
Receive a high volume of inbound calls and emails
Identify the reason for the customers call, collect relevant information and provide solutions
Refer to premade scripts for a variety of customer service topics
Use best practices in customer service techniques to develop rapport and build relationships with customers
Document all customer interactions
Meet personal and team quotas
Attend trainings to maintain up-to-date skills and knowledge
Qualifications
High school diploma/GED
Previous experience as a Customer Service Representative or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
Captain - Customer Service
Customer service agent job in Johnson City, NY
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
Checks for restocking of necessary supplies. Brings all areas up to standard.
Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
Assists with the set up and break down of special events functions as directed by management.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Assists and directs Guests to Kiosk areas and answer questions as needed.
Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $17 per hour
Salary Range:
16
-
17
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyCustomer Service Representative
Customer service agent job in Binghamton, NY
Weitsman Recycling is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will serve as the primary point of contact for our customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure a positive experience for all customers interacting with our recycling facilities.
Responsibilities:
Customer Assistance: Assist customers in person, over the phone, and via email with inquiries, requests, and concerns related to recycling services, pricing, and procedures. Provide accurate and timely information to address customer needs effectively.
Order Processing: Process orders for recycling services, including scheduling pickups, issuing containers, and arranging transportation as needed. Ensure that customer requests are fulfilled promptly and accurately.
Billing and Payments: Handle billing inquiries, process payments, and reconcile customer accounts. Maintain accurate records of transactions and ensure that customer invoices are processed in a timely manner.
Issue Resolution: Address customer complaints and resolve issues in a professional and courteous manner. Investigate problems, escalate complex issues to appropriate departments, and follow up with customers to ensure satisfaction.
Sales Support: Assist with sales inquiries and promotions, providing product information and pricing quotes to potential customers. Collaborate with sales team members to generate leads and expand the customer base.
Documentation and Reporting: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions. Prepare reports on customer feedback, trends, and satisfaction levels to identify areas for improvement.
Quality Assurance: Ensure that all customer interactions adhere to company policies, procedures, and quality standards. Strive to deliver exceptional service that exceeds customer expectations and contributes to overall customer loyalty and retention.
Qualifications:
High School diploma or equivalent; additional education or training in customer service is a plus.
Must be available to work a minimum of 40 hours and weekends.
Previous experience in customer service or a related field preferred.
Excellent communication skills, both verbal and written.
Strong interpersonal skills and the ability to build rapport with customers.
Proficiency in computer applications, including Microsoft Office and customer relationship management (CRM) software.
Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
Problem-solving skills and the ability to remain calm and composed under pressure.
Benefits:
Competitive pay rates
Health and dental insurance
401(k) retirement plan
Paid time off
Opportunities for career advancement and professional development
Pay rate: $17.00
Customer Service Rep(03494) - 2104 Grand Central Ave
Customer service agent job in Horseheads, NY
Job Description
The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact.
The Customer Service Representative position is considered an In-store position and CSRs are required to learn other skilled positions within the store, such as: Oven tending, Pizza Topping and Pizza Making.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative - State Farm Agent Team Member
Customer service agent job in Ithaca, NY
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Customer Service Representative Service & Sales Focus
The Romo Agency State Farm Insurance
Deliver exceptional service. Drive results. Grow your career.
The Romo Agency is seeking a motivated and customer-focused professional who understands that every service interaction is also an opportunity to sell and strengthen relationships. As a Customer Service Representative, youll handle client needs with care while identifying coverage gaps, recommending products, and ensuring every customer receives personalized protection and value.
This is a fully licensed position (Property & Casualty and Life & Health required). If you are not yet licensed, we provide full support to help you obtain your licenses.
What Youll Do
Respond to customer inquiries, billing questions, and policy updates with professionalism.
Conduct policy reviews and identify opportunities for additional or upgraded coverage.
Manage claims follow-up, renewals, and account maintenance.
Educate customers about insurance options and make confident product recommendations.
Maintain accurate client records and follow up to ensure satisfaction.
What You Bring
Excellent communication and relationship-building skills.
A strong service mindset with proven sales ability.
Confidence in presenting and recommending insurance products.
Detail-oriented and organized with the ability to multitask.
Licensed in Property & Casualty and Life & Health, or willingness to obtain with agency support.
Why Join The Romo Agency
Competitive base pay plus commissions and bonuses.
Licensing support and paid training provided.
Career advancement opportunities in a growing agency.
Supportive, team-driven culture that values initiative and achievement.
The chance to make a meaningful impact helping clients protect what matters most.
If youre a relationship-builder who loves delivering great service and driving sales success, apply today to join The Romo Agency.
Personal Lines Producer/CSR Full time
Customer service agent job in Ithaca, NY
Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
Benefits/Perks:
Competitive Pay
Professional Development
Job Stability in a growing industry
Job Description
The Personal Lines Producer/ CSR at AW BURCHELL AGENCY INC is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales.
Responsibilities:
Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication.
Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs.
Actively prospect round accounts, and solicit increases in existing client coverage as well as network for new clients, including win backs.
Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates.
Foster and maintain excellent relationships with customers and prospects through regular follow-up, timely quotations, and general account support.
Support and prepare clients for renewal and retention, and maintain strong client relationships.
Anticipate, respond to, and follow up on all existing client needs.
Monitor, review, and report on key metrics to ensure sales targets are achieved and execute sales activity documentation in a timely, accurate, and professional manner.
Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
Maintain CE and participate in ongoing education and keep informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance.
Qualifications:
insurance license required to be obtained in the first 6 months.
Possess a valid drivers license and a source of reliable transportation.
Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively secure new business and maintain an existing client base.
Have a proven track record of business-to-business sales success. Possess strong presentation, persuasion, and negotiation skills with the ability to close sales.
Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients.
Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making, and superior written and verbal communication skills.
Have excellent time management skills, thrive in a team environment, and Technology and Computer proficiency including agency management systems.
Customer Service Representative - Vestal Veterinary Hospital
Customer service agent job in Vestal, NY
Be the first smile they see. The voice they trust. The heart of our front desk. At Vestal Veterinary Hospital, we're more than just a veterinary clinic - we're a team that leads with compassion, connection, and care. We're looking for a Full-Time Customer Service Representative to join us and bring warmth, efficiency, and energy to our front desk.
Why you'll love us:
* Family & Team First - We treat every pet like family and value every team member like gold, creating a supportive and caring environment.
* Cutting-Edge Care with Heart - Our full-service hospital offers advanced medicine and services like wellness care and surgery, all delivered with genuine compassion.
* Growth & Teamwork Culture - We believe in building strong relationships, embracing teamwork over ego, and constantly learning and leveling up together.
What you'll be doing:
* Greeting clients with warmth and professionalism, in person and on the phone.
* Scheduling appointments and managing daily workflow.
* Answering questions and providing clear, compassionate client education.
* Maintaining accurate records and updating patient files.
* Supporting the veterinary team with communication and coordination.
* Processing payments and checking clients in and out.
* Helping to ensure a calm, organized, and welcoming lobby experience.
You are...
* A people person who loves to create great experiences from the first phone call to the final tail wag.
* Organized and detail-obsessed, keeping appointments, records, and communication running smoothly.
* A master multitasker who stays cool and kind even during the busiest times.
* Tech-savvy and confident navigating digital systems and patient charts.
* Calm, clear, and compassionate, especially when pet parents are stressed.
* Eager to grow your skills in a hospital that values professional development and team culture.
What's in it for you?
* Competitive pay, based on experience
* Medical, dental, vision, and life insurance (some plans include free outpatient mental health care)
* Generous CE allowance + paid CE time
* Uniform allowance
* Pet care discounts for your personal pets
* PTO, floating holidays, parental leave, and military leave
* A robust Employee Assistance Program (from finances to wellness and everything in between)
* Access to Encore Vet Group's library of training, CE, and career development resources
* A 401(k) with up to 5% company match.
Want to work somewhere you can grow, belong, and be part of something special? Apply today!
Check us out: *****************
Vestal Veterinary Hospital is proud to be partnered by Encore Vet Group - see what that means for you: *****************
Encore Vet Group is a community of veterinary hospitals that share a passion for the profession and a strong commitment to those who provide veterinary care. We are dedicated to a great culture, strong leadership, and high-quality medicine. Veterinary practice success doesn't happen without these key ingredients.
Our hospitals maintain the culture and atmosphere of a private veterinary practice while gaining access to collective resources and veterinary business management expertise to help lead their teams forward and shape their future. Whether you're a veterinarian, technician, or support staff, our focus is to support you in doing what you love - caring for animals while advancing your career.
Auto-ApplyPowersports Parts Customer Service Representative (Pine City, NY - Elmira Area)
Customer service agent job in Elmira, NY
Curren Powersports is a family owned and operated dealer in Pine City, NY. We carry a variety of products including ATVs, SXSs, Motorcycles, Compact Tractors, Utility Trailers, Dump Trailers, Equipment Trailers, Cargo Trailer, and Car Trailers. We have an opening for a Powersports Parts Customer Service representative to help support our growing ecommerce operations. The right candidate has excellent customer service and phone skills and has knowledge of all components used in ATVs and Side-by-Sides. Candidates must have reliable transportation. Must be able to work independently as well as part of team. You will assist local customers in store while also providing support to customers all over the country via phone, live chat, and email.
Pay is hourly and based on experience.
Essential Job Functions:
Provide customer assistance by phone, email, live chat, and over the counter
Utilize computers to search diagrams and manuals for the correct part
Assist customers with placing orders
Assist customers with order issues such as returns, shipping damage, incorrect shipments
Ensure a positive relationship with customers continues through friendly, knowledgeable, and helpful staff
Assist in warehouse with occasionally stocking shelves, picking and packing orders
Assist in parts department with stocking shelves, assisting walk in customers, running cash register (knowledge Compact Tractor or Utility Trailer parts helpful)
Ensure the parts department is swept and dusted regularly; ensure that all inventory is fronted and presentable; maintain a clean and organized work area
Prepare and process purchase orders
Assist in maintaining inventory, pricing, cost, bin locations, etc.; assist in matching vendors invoices with packing slips
Conduct cyclical inventories
Assist in maintaining website product information (photographing parts, uploading information, editing descriptions)
Assist service techs in finding need parts and charging to the repair order
Essential Job Skills:
Customer Service or Retail Experience
Knowledge of ATVs, SXSs, UTVs a must. Knowledge of Trailers or Compact Tractors, a plus!
Good understanding of engine and other powersports parts
Personable, Good listener, Detail oriented
Good sales skills
Problem solver
Good telephone manner and customer service skills
Self-motivated and able to work under minimal supervision
Ability to work as an individual as well as part of a team
Takes direction well, coachable
The ability to read service manuals/schematics/diagrams
Intermediate computer skills
Able to learn and recognize parts and identify needed replacement parts
Able to work most Saturdays (Flexible day off - usually Tue, Wed, or Thr)
Prolonged periods of standing, stooping, crawling, and bending
May lift up to 50 lbs; May lift heavier objects in team or with assistive devices
Benefits:
Individual Health, Dental, & Vision Insurance (Family coverage available.)
Paid Time Off - Vacation, Holidays, Personal, and Sick
401K Plan with 3% Company Contribution
Curren Powersports is family owned and operated Powersports dealership located in Pine City, New York (minutes from Elmira). We are a Top 10 CFMoto USA Dealer and operate the leading CFMoto Parts website in the USA. Our parts department is increasingly shopped by our growing customer base and is key to keeping our expanded service department moving.
Virtual Customer Service Representative
Customer service agent job in Elmira, NY
Why Meron Financial Agency?
Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind?
At Meron Financial Agency, we believe you can have both: financial success
and
a life you love.
We're not just building careers-we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits.
And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families.
Why Agents Choose Us
Leads - No chasing, no begging
Ownership Pathway - Build your own agency
Hands-On Mentorship - Learn directly from top leaders
Cutting-Edge Tech & Training - Work smarter, not harder
Incentive Trips & Recognition - See the world while being celebrated
Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more)
The Bigger Picture
Performance bonuses and capital opportunities
True work-life balance-design your schedule, your way
Passive income and long-term wealth-building options
A culture where people come first
What You Can Expect
Commission-Only with
uncapped earning potential
Average new agents earn $800-$1,200 per policy
Part-Time: $50K+ your first year
Full-Time: $80K-$300K+ your first year
Agency Owners: $200K-$500K+ annually in system-driven income
What We're Looking For
Driven, coachable individuals who want to make a real impact
Must live in the U.S.
Must be a U.S. citizen or legal/permanent resident
Don't just dream it-build it. Apply today and start creating the freedom, impact, and income you deserve.
Auto-ApplyMember Solutions Representative
Customer service agent job in Ithaca, NY
Beginnings Credit Union (Beginnings) is in search of a skilled Member Solutions Representative. This individual will provide prompt, friendly, professional, accurate service to members who contact the credit union using various methods. This person will educate, sell, and refer products and services, highlight promotions, address inquiries, while providing the member with positive experience. The position is hybrid/remote with a requirement to be located within 100 miles of Ithaca, NY.
Requirements
& Responsibilities:
* Provide outstanding service to members through various inbound and outbound channels including phone calls, video calls, email and other channels as developed.
* Work efficiently to assist members in a calm, polite, and professional manner.
* Responsible for member satisfaction by addressing all financial needs related to products, services, technologies, and transactions with accuracy and in a timely manner.
* Resolve member issues and concerns within the position's level of authority and in accordance with Credit Union's policies.
* Direct members to the appropriate resource and/ or Supervisor when a solution is outside the scope of the Member Solution Rep I's authority or responsibility.
* Successfully completes all training and keeps abreast of company policy changes
* Participate in Saturday rotation and works additional hours for special projects.
* Meet or exceed sales or referral goals as an individual and collaboratively with the team.
* Perform other job duties as assigned by manager.
Desired Skills and Experience:
* Zero to six months of similar or related experience.
* High school education or equivalent.
* To provide prompt accurate, and professional service to all members and potential members through multiple platforms.
* To be available for member inquiries through various communication methods.
* To process member transactions accurately and in accordance with Beginnings policy and procedures.
* To maintain a positive attitude and a spirit of teamwork.
* To successfully sell and refer credit union products and services.
Equal Employment Opportunity:
Equal employment opportunity has been and will continue to be a basic principle at the Credit Union. Beginnings provides equal employment opportunities, without discrimination because of race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, national origin, citizenship, handicap or disability, veteran or military status, political beliefs, victim of domestic violence status, familial status, or predisposing genetic characteristics or status, or any other status protected by federal, state, local or other law. This policy includes, but is not limited to recruitment, hiring, compensation, training, and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.
#Beginnings1
Customer Representative Kirkwood
Customer service agent job in Kirkwood, NY
Job Info
- Union: NYSEG Customer Representative - Kirkwood
Number of Positions: 10
Hours: 8.5-hour shift between the hours of 7AM - 7PM Starting Hourly Rate: $27.38
Are you interested in a career as a customer service representative at NYSEG? This position will give you exposure to the evolving energy industry working independently and in a team setting. As a Customer Service Representative (CSR) you will handle all phases of customer inquiries received by telephone, correspondence (written, email, and chat); and process applications for service and extension of facilities. You will respond to customer inquiries and complaints (bill payment, usage inquiries, account updates, service, credit and collections) in a customer focused manner. All CSR employees will respond to inbound service emergencies; this position requires strict attendance in a storm role.
Responsibilities
Resolves customer problems and complaints utilizing established procedures and policies, which include regulatory guidelines. Records entries of customer transactions into set operating systems.
Provides account information to customers and explains bill service policies and customer rights.
Conducts credit and collection work as necessary, including deposits, and final/charge off collection. Performs evaluations, and investigates, analyzes, and resolves, where possible, billing problems.
Initiates service orders, Work Management System (WMS) orders, and performs associated action as requested.
Ability to work with limited supervision and escalate complex cases as necessary.
Other customer service duties as required, including operation of a two-way radio.
Skills and Requirements
High School Diploma/GED equivalent.
Associate degree, BA/BS in related field of study is preferred.
Good communication skills, both oral and written, with strong customer service orientation.
Able to coordinate multiple tasks for multiple customers in a fast-paced environment.
Strong problem-solving skills.
Able to work flexible schedule, as well as be available during storm/emergency situations.
Works well within a team.
MS Office skills.
Must be pre-qualified for this position. Applicants may take pre-qualification test at the time of posting.
This is a Union position with a probationary period.
Company:
NY STATE ELECTRIC & GAS CORP
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at ********************.
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.
Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management.
Job Posting End Date:
December-15-2025
Auto-ApplyCustomer Service Representative I
Customer service agent job in Binghamton, NY
We're thrilled that you are interested in joining us here at the Amynta Group!
Customer Service Representative
A local, well-established insurance agency is seeking a full time Customer Service Representative to provide support to the Customer Service Department in processing all lines of commercial insurance in accordance with quality and service standards developed by the agency. He/she will be responsible for processing policies and policy changes, billing policyholders, answering calls/emails, client follow-up and assisting in the growth of the business.
Essential Duties and Responsibilities:
The ideal candidate should possess a dedication to providing friendly, customer-oriented service. He/she must be organized and detail oriented, able to multi-task & prioritize, be readily adaptable to change and direction and able to work well with others in a team environment. A willingness to work in a fast-paced, growing organization is a must.
• Day to day service of assigned accounts including binders, certificates, policies, endorsements, audits
• Set priorities and manage workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities
• Handle service requests including coverage questions, billing questions, change requests and general advice that require timely, courteous and knowledgeable responses
• Maintain a cordial and effective relationship with clients, co-workers, carriers and other business contacts
• Complete other tasks as directed by agency management
Qualifications:
A minimum of 3 years of previous experience as a Commercial Lines CSR with insurance company interactions, Associate's Degree preferred
Knowledge of Microsoft Office (Word, Excel, Outlook) and Adobe Acrobat
Knowledge of AMS360 & ALIS a plus
Strong professional communication skills, both written and verbal
Ability to understand and analyze commercial lines insurance coverages, forms and policies
Excellent organization and time management skills
Ability to accurately process many tasks in a deadline driven environment
Must demonstrate a “can-do” attitude by taking initiative, being enthusiastic, flexible and dependable
The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.
Auto-ApplyCustomer Service Rep(03434) - 252 Oakwood Ave
Customer service agent job in Elmira, NY
The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact.
The Customer Service Representative position is considered an In-store position and CSRs are required to learn other skilled positions within the store, such as: Oven tending, Pizza Topping and Pizza Making.
Additional Information
All your information will be kept confidential according to EEO guidelines.