CSA Project Manager/Engineer (PE License - Civil - Structural)
Customer Service Agent Job In Lehi, UT
CSA/Structural Project Manager-Engineer
Lehi, UT
We are looking for a qualified CSA Project Manager to join our onsite team in Utah. This individual will be directly responsible for supporting the design and installation of CSA (Civil, Structural, Architectural) disciplines in support of semiconductor wafer facilities/fabs. In this role you will perform a variety of assignments involved in the coordination of engineering, layout, construction, budgeting, scheduling, and turnover aspects of a project.
Roles and Responsibilities:
· Responsible for the management and delivery of large-scale construction project from project initiation through to closeout, including the development and management of project scope, schedules, budgets, contracting, etc.
· Understand and communicate the client's design and specifications to various stakeholders throughout the various phases of the project.
· Provide detailed review of the CSA construction drawings, specifications, existing site, and environmental reports and provide recommendations as needed.
· Participate in pre-bid meetings and associated site walk throughs, pre-construction meetings, and pre-construction planning and organization.
· Check physical progress with Quantity Surveyors, review look-ahead schedules with the CSA contractor(s) weekly to assess updates, changes, and for early warning when critical path activities are delayed or slipping.
· Promote a safe working environment for the project and drive continual improvement in HSE performance enabling the project team to work safely while on the construction worksite.
· Review material take-offs of CSA construction packages and monitor progress of material procurement and supply chain management.
· Coordinate with construction inspectors about inspection priorities, confirm all inspections outlined by the permit are scheduled and performed in accordance with the schedule, record and report failed inspections, and oversee corrective action plans, and rescheduling of follow-up inspections to mitigate schedule delays.
· Coordinate and confirm 3rd party inspections are scheduled and that findings are reported to stakeholders and project team (e.g., geotechnical reports and reviews of soil compaction, suitable soils, non-suitable soils; concrete tests and cylinders; reinforcing steel inspections, Certified Welding Inspector (CWI) inspections; roofing manufacturer inspections; etc.)
Position Requirements and Qualifications:
· Minimum of ten (10) years managing construction activities for industrial manufacturing projects.
· Professional Engineer (PE) license
required.
· Project Manager Professional (PMP) certification
preferred.
· Demonstrated expertise related to project/construction management on major facilities/construction projects including contract management, schedule and budget development, and management; change control; and construction means and methods.
· Knowledgeable and experienced in construction and inspection standards related to reinforced concrete and masonry structures.
· Strong knowledge in Lean Construction principles, methods, tools, construction sequencing and pull planning, construction planning/scheduling.
· Proven track record of following through on commitments.
· Demonstrated experience in delivering major construction projects successfully.
Education:
Bachelor's degree in Construction Management, Civil, and/or Structural Engineering or related field.
B2B SaaS Customer Payroll Support Representative
Customer Service Agent Job In Provo, UT
Clean Smarts helps janitorial companies increase sales and retain current business by streamlining communication, enhancing customer service, and promoting accountability between clients and cleaners.
Role Description
This is a full-time on-site role for a B2B SaaS Customer Payroll Support Representative located in Provo, UT. The representative will be responsible for providing customer support, ensuring customer satisfaction, effective communication, troubleshooting payroll issues, and delivering exceptional customer service.
Qualifications
Has geniune appreciation for hard-working janitors
Previous experience in SaaS customer service, sales, or other related fields
Experience with payroll systems a plus (but we can provide training)
Spanish speaker a plus!
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Call Center Representative
Customer Service Agent Job In South Jordan, UT
Job Title: Call Center Representative
Pay Rate: $22.00/hr [Weekly Pay]
Shift Timings: 06:00 AM to 07:00 PM [Monday to Sunday]
Contract Duration: 06 Months [Temp-To-Hire]
Interview Type: Onsite
Job Description:
Call center representatives handle incoming phone calls regarding various service inquiries on company accounts.
Responding with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
Functional support areas include cash management products and services, online (client website) and mobile app, and general account or financial related inquiries.
The individual will be highly professional, career driven, and committed to delivering world-class service.
The individual will contribute in a fast paced, team-oriented environment.
The individual will have the aptitude to multi-task and adjust quickly to change in a busy financial service center.
Customer Service Specialist
Customer Service Agent Job In Salt Lake City, UT
Company: Central Insurance
Customer Service Specialist
Address: Onsite for training period of 4-5 months and then Hybrid (in office Tuesday- Thursday) (90 S 400 W, Salt Lake City, UT 84101)
Shift: 9:30am-6pm
Salary Range: 40k-50k
Must Haves:
1 year experience in customer service
Knowledge of Microsoft product suite
Strong customer handling, conflict resolution, and problem solving skills; focus on quality of customer experience
Pluses:
Bilingual (Spanish)- Huge Plus
Key Responsibilities:
Services a high volume of incoming calls and emails from policyholders, agents, and internal customers
Exercises initiative and judgment while researching and responding to customer inquiries
Proactively provides solutions and options to customer needs
Applies knowledge of the billing system and other applicable systems
Processes electronic premium payments from customers
Handles a variety of billing related transactions including billing revisions, reinstatements, payment plan, billing method, and due day changes
Acquires, maintains and applies basic understanding of Personal Lines and Commercial Lines insurance
Works within many supporting systems to fully service incoming requests
Handles a variety of policy related transactions and other customer service related tasks
Soft-sells various electronic options to customer
Trains others as needed
Creates and maintains strong relationships with agents, policyholders and other internal stakeholders
Demonstrates strong interpersonal skills with a collaborative style
Communicates effectively and professionally using proper grammar both orally and in writing
Prioritizes multiple tasks to meet required deadlines and work independently
Assists with testing initiatives
Customer Service Representative
Customer Service Agent Job In South Jordan, UT
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on client accounts.
Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
Functional support areas include client Cash Management products and services, client Online (client website) and Mobile app, and general account or financial related inquiries.
Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Ability to contribute in a fast paced, team-oriented environment.
Aptitude to multi-task and adjust quickly to change in a busy financial service center.
Customer Support Specialist
Customer Service Agent Job In South Jordan, UT
About the Role:
The role involves providing support for various account-related needs with efficiency and professionalism. This opportunity is ideal for individuals who excel in fast-paced settings and are committed to delivering top-notch service.
Qualifications:
Required: High School Diploma
Preferred: Bachelor's Degree or previous experience in a contact center setting
Key Responsibilities:
Handle inbound calls with professionalism, addressing inquiries related to Cash Management, online services, mobile app functionality, and general account issues.
Meet and exceed department performance metrics, ensuring quality service in every client interaction.
Maintain a strong commitment to World-Class Service and fostering positive client relationships.
Skills & Attributes We're Looking For:
Ability to thrive in a team-oriented, fast-paced financial services environment.
Strong multitasking skills and adaptability to handle changing priorities.
Career-driven, detail-oriented, and committed to providing the highest level of client satisfaction
CUSTOMER SERVICE REPRESENTATIVE
Customer Service Agent Job In Escalante, UT
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
Principle Duties and Responsibilities:
Provides customer engagement in positive and approachable manner.
Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
Independently stocks shelves and recovers merchandise in the store.
Accurately handles customer funds and processes transactions using the POS system.
Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education:
Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience:
Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements:
Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
Availability:
Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
Skills and Competencies:
Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Dollar Tree and Family Dollar are Equal Opportunity employers.RequiredPreferredJob Industries
Retail
Customer Service Representative
Customer Service Agent Job In Orem, UT
*NOT REMOTE*
RMD is a local company in the greater Utah County area and we have 15 openings in our Customer Service representative department. Starts at $950 per week, with the opportunity to earn more.
.
We offer:
Flexible Schedule
Full Time and Part Time positions
Excellent Income Potential
Bonuses/Incentives
Management Training
We are currently expanding in Utah County and looking for quality representatives who are ready to build a career. As our company's Representative, you will be the person that works with prospective customers and existing customers. Representatives in our company play an important role in the growth of our division and build a strong career path. We are looking for reps who display great communication skills and have a positive, goal-oriented attitude to join our team.
Representative Duties and Responsibilities
Assist customers in finding what they are looking for and determining which product best suits their needs
Handle order transactions
Attend and engage in team meetings
Representative Requirements
Friendly and professional demeanor
Fluency in English
Must be 18 years or older.
Customer Service Representative
Customer Service Agent Job In Tooele, UT
Job Title: Customer Service Representative
Duration: Direct Hire
Shift: 1st Shift, Monday to Friday
Note: Those candidates who can work on W2 bases are encouraged to apply.
To provide and ensure customer orders are manufactured and shipped to end user while providing a quality low manufactured cost product.
Job Description:
Manage lead-times and provide timely and accurate information to customers
Product training with team members
Improve delivery security through production communication
Facilitate communication between customers, suppliers and plants regarding changes to orders or delivery times
Implement methodologies of continually improving business performance
Develop strong relationships with key customer personnel
Eliminate customer order errors
Identify opportunities for cross selling wide product offering
Education/Experience/Skills:
Degree or equivalent.
5 years manufacturing industry experience
Ability to communicate professionally with co-workers and management.
Computer skills is a must
Customer relationship
Customer Upgrades Professional
Customer Service Agent Job In Utah
Welcome to the intersection of energy and home services. At NRG, we're all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers' lives easier-helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.
We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.
More information is available at ************ Connect with NRG on Facebook, Instagram, LinkedIn and X.
Internal Job Description
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at ************************************************************************
Official description on file with Talent.
Customer Success Consultant
Customer Service Agent Job In Salt Lake City, UT
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly.
**The Main Responsibilities**
+ Construct and implement **customer success plans,** driving customer value realization
+ **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives
+ Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates
+ Build **value-based relationships** with customers to optimize CS plays while leveraging self-service
+ Share **thought leadership** with customers based on needs resulting in strengthened customer trust
+ Identify and qualify **opportunities for expansion,** partnering closely with sales
+ Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth
+ **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve
+ **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits
+ Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins
**What We Look For in a Candidate**
+ Experience: 5+ years customer success or account management experience
+ Education Level: Bachelor's Degree or equivalent work experience
+ Experience working with large and medium enterprise customers
+ Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts
+ Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf
+ Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies
+ Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery)
+ Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector
+ Effective and confident decision making based on business and financial principles
+ Working knowledge of MS Office suite
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$70,287.00 - $93,713.00 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$73,805.00 - $98,406.00 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$77,322.00 - $103,089.00 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (***************************************************
+ Bonus Structure
**What to Expect Next**
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
Requisition #: 336832
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
**Application Deadline**
02/15/2025
Customer Service Expert
Customer Service Agent Job In Orem, UT
Benefits:
Employee discounts
Flexible schedule
Training & development
At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.
Responsibilities
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications
Must be at least 18 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
LST Utah, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
Palm Beach Tan offers tremendous opportunities to grow and create an amazing career. We're looking for bright, passionate and fun individuals to join our team. If this sounds like you, we'd love to hear from you.
Customer Support Agent Part Time
Customer Service Agent Job In Utah
Opening from Default - All locations Who We Are Angel Studios is the home of stories that amplify light. Through its platform, thousands of “Angel” investors choose which titles will be created, funded, and distributed. Angel Studios allows creators and audiences to form passionate communities around their creative projects, making the story behind the story as important as the final project itself. Some of the studio's key projects-- The Sound of Freedom and Dry Bar Comedy --have earned billions of views around the world. Learn more at Angel.com
We're looking for passionate team members who want to build world-class products that will reshape media over the coming decades. Learn more about:
Our North Star
Company Strategy
Team Principles
Join us and be part of stories that matter.
Essential functions Provide real-time customer support via live chat, addressing inquiries, issues, and requests promptly and professionally.Assist customers with troubleshooting, product information, order tracking, and general inquiries in a clear and friendly manner.Manage a high volume of inbound chat and email inquiries while maintaining quality and speed of responses.Identify common customer concerns and provide solutions, or escalate issues to higher-level teams when necessary.Maintain detailed and accurate records of customer interactions, feedback, and issues in our support system.Contribute to our knowledge base by identifying recurring questions and suggesting helpful content or updates.Assist with other customer support channels (email, etc.) as needed.Ensure customer satisfaction by consistently meeting response time and resolution targets.Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
CompetenciesExcellent written communication skills with the ability to convey information clearly and professionally.Proven customer service experience (preferably in chat support or similar roles).Strong problem-solving abilities and attention to detail.Ability to multi-task and manage time effectively in a fast-paced environment.A customer-first mindset with a passion for helping others.Familiarity with live chat support software or CRM tools (e.g., Zendesk, Freshchat, Intercom) is a plus.Tech-savvy and comfortable with using various digital tools to assist customers.Flexibility to work part-time hours, including weekends and evenings, as needed.Strong de-escalation skills: Ability to manage challenging or upset customers, staying calm and professional while resolving issues efficiently and effectively.Positive attitude and a team player.
$15 - $17 an hour
Commensurate with experience and scope of responsibility.
Angel is an Equal Opportunity Employer:
At Angel Studios, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.
Automotive Customer Service Advisor
Customer Service Agent Job In Utah
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register.
Duties & Responsibilities
First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations.
Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering.
Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.
Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives.
Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately.
In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
Maintain an organized and neat shop.
Adhere to all company policies, procedures, safety and environmental rules.
Other duties as assigned.
Knowledge, Skills, and Abilities
High school diploma or equivalent required.
Valid Driver's License.
One year of related experience in the automotive service environment.
One year of sales experience preferred.
Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
Strong verbal communication skills.
Strong customer service skills.
Ability to work Days, Nights, Weekends, Holidays.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Climb up and down ladders to retrieve and stock merchandise.
Communicate effectively in person, by telephone, or by using telecommunications equipment.
Enters and locates information on computer.
Presents information to small and large groups.
Visually verifies information, often in small print.
Safely operates a motor vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Bilingual Spanish Call Center Customer Service Representative
Customer Service Agent Job In Utah
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
** Remote - Bilingual Spanish Call Center Customer Service Representative **
**$17.00/ Hourly**
**Paid Training**
**Equipment Provided**
**Full-time with Full Benefits**
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking?
Training Monday-Friday 8:00 am-5:00 pm 5-6 weeks
**Shifts:** Availability between the hours of 8:00 AM - 8:00 PM on Monday and Thursday and 8:00 AM - 5:00 PM on Tuesday, Wednesday, and Friday.
**Join the Conduent Customer Service Team**
Come join us and grow with a team of people who will challenge and inspire you to be the best!
**Working for you**
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
+ $17.00 per hour pay rate (bi-weekly pay)
+ Paid Training with Equipment provided.
+ Full-time schedule (40 hrs. a week)
+ Career Growth Opportunities
+ PerkSpot- Employee discount program
+ Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally.
**About the Role**
+ Act as initial point of contact for inquiries from potential and existing NJ Family Care beneficiaries and community-based organizations related to the NJ Family Care Program
+ Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles.
+ Accurately document enrollment requests, status changes, complaints, and grievances
+ Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone.
+ Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies.
+ Provide clear, complete, accurate, and objective information based on a full understanding of program requirements.
**Requirements**
+ Basic understanding of a call center environment in a customer service role and quality monitoring processes.
+ Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers.
+ Ability to problem solve through analysis and ongoing feedback.
+ Achieve results through knowledge, empathy, and commitment.
+ Ability to work with people of diverse backgrounds.
+ High School diploma or GED
+ Background and drug screening required.
**States that are Not Applicable for this position:**
+ AK, CA, HI, MA, IL, MT, NY
+ Metro Areas: MN- Minneapolis, IL, NY - NYC
+ OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Met
+ Puerto Rico
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The pay for this role is $17.00 per hour. ** **
\#Remote44
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
Customer Service Specialist
Customer Service Agent Job In Utah
Requirements
Minimum Job Qualifications:
High School Diploma or equivalent
One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.
Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.
Exact job experience is considered any of the above tasks in a Medicare certified.
AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
Salary Description $16.00-19.00
Customer Service Representative
Customer Service Agent Job In Utah
Pearl AI is an industry leader in dental technology, offering innovative AI-powered solutions that transform the way dental organizations operate. Our mission is to provide our customers with cutting-edge tools and exceptional service that enhances both patient care and operational efficiency.
Job Summary:
We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team. As the first point of contact for our customers, you will play a critical role in ensuring they receive timely and accurate support. You will respond to customer inquiries via chat, email, and phone, troubleshooting basic issues or escalating them to the appropriate department as needed.
Key Responsibilities:
Customer Support: Respond to customer inquiries via chat, email, and phone, delivering fast, friendly, and accurate assistance.
Issue Triage: Assess customer issues, providing quick solutions where possible, or escalating more complex inquiries to the appropriate teams (technical support, customer success, implementation, sales or product, etc.).
Documentation: Log customer interactions and issues in our CRM system (e.g., HubSpot) to ensure all cases are tracked and followed up appropriately.
Collaboration: Work closely with technical support and other teams to ensure customer issues are resolved efficiently.
Knowledge Sharing: Maintain and update internal knowledge bases and FAQs to help customers find answers to their common questions quickly.
Customer Experience: Strive to provide a positive, seamless experience for every customer interaction, ensuring all customers feel valued and supported.
Follow-Up: Proactively follow up with customers to ensure their issues have been resolved to their satisfaction.
Required Skills and Qualifications:
Experience: 1-3 years of customer service experience, preferably in a software or SaaS company.
Communication: Excellent verbal and written communication skills, with the ability to clearly articulate solutions and ideas.
Problem-Solving: Strong attention to detail with the ability to think critically and solve problems quickly.
Technical Aptitude: Ability to quickly learn new software tools and effectively communicate technical concepts to non-technical users.
Customer-Centric: A passion for delivering top-notch customer experiences, with empathy and patience in all customer interactions.
Multitasking: Ability to handle multiple conversations and tasks simultaneously while maintaining a high level of accuracy and efficiency.
Team Player: Strong collaboration skills and a willingness to work closely with other teams to resolve issues.
Preferred Qualifications:
Experience with customer service platforms (e.g., Zendesk, HubSpot, or similar CRM systems).
Basic understanding of dental technology or healthcare SaaS products is a plus.
*For CA, CO, MA, MN, CT, and VT applicants, the base pay range is $45,000 - $50,000 DOE.
Customer Service/Ramp Agents - OGD
Customer Service Agent Job In Utah
QuickFlight Services is a growing and dynamic aviation services company. We provide aviation and ground handling services for airlines in over 30 locations across the United States.
Job Description
We have upcoming openings at this Airport for Customer Service Agents. Experience is helpful but not necessary. Applicants will be required to attend (1-2) weeks of initial required training program, followed by additional training period later. (1-2) weeks total training period-paid if successful Competitive starting wage of $9.25 once all training is completed
Part-Time positions Available
Duties include loading/unloading luggage, ticket counter including selling tickets and checking in passengers, gate including boarding flights and assisting passengers with special needs and other duties can be assigned. All positions have lifting requirements and all employees learn all functions/cross train
Qualifications
Must be available to work variety of shifts including evenings, weekends and holidays
Must have a valid driver's license with a good driving record/provide a 3 yr record
Must pass an extensive fingerprinting criminal background check performed by the TSA/FBI.
Must pass a DOT pre-placement drug screen
Must be able to lift 50 LBS repetitively up to 75 with assistance
Must be able to work out doors in all types of weather as well as indoors
Must be able to bend, twist and stoop to service aircraft, extremely physical position
Must have basic computer and typing skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
Bilingual Spanish Call Center Customer Service Representative
Customer Service Agent Job In Utah
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Remote - Bilingual Spanish Call Center Customer Service Representative
$17.00/ Hourly
Paid Training
Equipment Provided
Full-time with Full Benefits
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking?
Training Monday-Friday 8:00 am-5:00 pm 5-6 weeks
Shifts: Availability between the hours of 8:00 AM - 8:00 PM on Monday and Thursday and 8:00 AM - 5:00 PM on Tuesday, Wednesday, and Friday.
Join the Conduent Customer Service Team
Come join us and grow with a team of people who will challenge and inspire you to be the best!
Working for you
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
$17.00 per hour pay rate (bi-weekly pay)
Paid Training with Equipment provided.
Full-time schedule (40 hrs. a week)
Career Growth Opportunities
PerkSpot- Employee discount program
Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally.
About the Role
Act as initial point of contact for inquiries from potential and existing NJ Family Care beneficiaries and community-based organizations related to the NJ Family Care Program
Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles.
Accurately document enrollment requests, status changes, complaints, and grievances
Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone.
Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies.
Provide clear, complete, accurate, and objective information based on a full understanding of program requirements.
Requirements
Basic understanding of a call center environment in a customer service role and quality monitoring processes.
Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers.
Ability to problem solve through analysis and ongoing feedback.
Achieve results through knowledge, empathy, and commitment.
Ability to work with people of diverse backgrounds.
High School diploma or GED
Background and drug screening required.
States that are Not Applicable for this position:
AK, CA, HI, MA, IL, MT, NY
Metro Areas: MN- Minneapolis, IL, NY - NYC
OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Met
Puerto Rico
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The pay for this role is $17.00 per hour.
#Remote44
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
Customer Service Representative
Customer Service Agent Job In South Jordan, UT
Our client is in banking domain.
They are looking for a Customer Service Representative to handle incoming phone calls regarding various service inquiries on accounts.
Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries.
Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Ability to contribute in a fast paced, team-oriented environment.
Aptitude to multi-task and adjust quickly to change in a busy financial service center
Note - This role is located in South Jordan, UT. Can be done hybrid.
This is a W2 role only.