Customer service agent jobs in Utica, NY

At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all. You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company. Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about. More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle Job Description Job Summary Responsible for supporting real estate transactions by providing a range of administrative and/or support duties to assist title processes as part of a production center, branch office, or member of a title team. Job Responsibilities Performs centralized clerical processing of documents related to accurate and timely title production Communicates information and instructions to branch offices; limited to no interaction with customers Performs a wide range of support functions to assist in departmental processes Follows clearly defined procedures to complete daily tasks and responsibilities Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion Uses basic communication skills to address internal and/or external clients and/or team members Individual contributor working under direct supervision with little autonomy Performs all other duties as assigned by management Education High school diploma required; Bachelor's preferred Experience Typically requires 0-2 years of related work experience Equal Employment Opportunity Employer Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************. Pay Range & Benefits $35,969.76 - $59,949.60 Annually The base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute, but a guide, and actual offers will be based on the individual candidate's knowledge, skills, education, experience, location, market conditions, and other compensation components. Depending upon all of the preceding considerations, the base salary may be lower or higher than the stated range. Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts

Job Description At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities A Customer Service Representative (CSR) is responsible to deliver a positive customer experience to current and prospective bank customers on the banking floor. This position must be able to adapt well in the face of workplace stressors such as customers service complaints. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player. Provide quality customer service and a positive banking experience by handling financial transactions (i.e. opening of accounts) with a professional attitude Determine customer needs, explain and sell products and services Participate in branch prospecting efforts Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc. Serve as a liaison between customer and operational areas May provide back up to the teller line as needed Ability to understand directions and adhere to established policy and procedures Able to remain focused Other related duties as assigned or directed Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner As an integral member of the Branch, this position is also responsible to provide assistance wherever necessary to help the Branch and the Bank in achieving their annual goals May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels Qualifications Education, Training and Requirements: High School Diploma or GED Internal product and services knowledge Accurate and proficient math skills Professional and friendly interpersonal communications skills Proficient computer skills Clear thinking and ability to stay focused Thorough knowledge of bank products and services Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility Two (2) years of bank and/or customer service normally required All applicants must be 18 years of age or older

The Adult Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Coordinator adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities. This position is based in Utica, NY covering Oneida County. Duties and Responsibilities: Responsible for outreach and engagement to formally enroll referred adults into the care management program. Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts. Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable. Ensures all initial linkages are established and maintained. Collaborates with all services providers and establishes team communication plan. Monitors goals on a continuing basis and that team is communicating. Monitors that care plan is relevant to health home policies and procedures. Consults with family members and social supports to maintain support consistency. Advocates for additional services and linkages as appropriate. Maintains current care management documentation and information regarding care management activities within the required health IT system. Education/Experience: Bachelor's degree (B.A.) from an accredited four-year college or university, in Human Services, a mental health field or a related field is preferred. A valid NYS Drivers License is required. At least one-year experience in Human Services, primarily Mental Health and Substance Abuse.

Job Description Are you an experienced customer support professional or looking for an exciting career for the first time? Affinity recruiting is looking for a Sales Associate for an amazing client in the Syracuse, NY location! Ideal candidate will have: Minimum of 1 year of customer service / sales experience! Excellent written and verbal communication! Proficient with Microsoft Office Suite (Word, Excel, PowerPoint & Outlook)! Self-motivated, creative, persistent, flexible & innovative! Detail oriented! Duties and Responsibilities: Manage the relationships with new and existing customers! Be the primary contact for customers new and existing! Be the middle person between customers and internal production team, communicating the customers' requirements and requests! Able to troubleshoot customer issues! Assist the marketing and sales team with their initiatives! Will provide support to the sales and marketing team, as needed! Day to day: Interacting with customers - taking new orders, processing repeat orders. Working with the production scheduler to obtain ship dates. Troubleshooting issues with the sales and production team. If this sounds like you, we want to hear from you! Please reply to this posting with an updated resume and a recruiter will reach out to you as soon as possible!

Are you a natural problem-solver with a passion for helping others? Join The Fountainhead Group as a Call Center Representative and become an essential part of our friendly and dedicated Customer Service Team. In this onsite/in-person role, you'll be the voice of FGI-guiding customer orders from start to finish, ensuring accuracy, timely delivery, and turning challenges into solutions. If you thrive in a fast-paced environment and love creating positive customer experiences, we'd love to have you on the team! Please note: This is an onsite role and relocation packages are not offered. Want to learn about our open positions at the Fountainhead Group...Click here to learn more! **************************** Responsibilities What You'll Do: The below describes a typical day as a member of our Customer Service Team. Your role as a Call Center Representative involves: Routing phone calls to the appropriate people Updating and sending various reports to National Sales Managers and Account Rep. Tracking and reporting on freight deliveries from various carriers Managing and logging customer issues and provide customer with relevant documentation to handle their issue. Writing up customer orders taken over the phone Editing all free replacement parts orders Fulfilling MSDS sheet requests from customers Pulling and adjusting EDI orders daily Confirming billing accuracy by comparing shipped and ordered quantities Pulling Home Depot routing through Transplace and forwarding to shipping Handling Customer Specific EDI transactions sets (ASN's and 810 invoicing) Settling credit card transactions Attending trade shows when needed and available Contacting accounts to resolve issues and/or promote sales Helping with planning sales meetings, presentations, and show preparation Mailing out invoices Interacting with FGI customers via phone and email Reviewing documents and entering data points into ERP (EPICOR) Remote Position No Min Compensation USD $19.00/Hr. Max Compensation USD $21.00/Hr. Qualifications Who You Are: You have a high school diploma or equivalent, and some experience working in customer support or a related field. You are comfortable using computers and various software applications, such as ERP, email, and Microsoft products. You have excellent communication skills, both written and verbal, and can convey information clearly and effectively. You are creative and competent in solving problems and finding solutions that meet customer needs and expectations. You are punctual, consistent, and responsible in managing your time and tasks, and can work independently or as part of a team. You are inquisitive and eager to learn new things and expand your knowledge of the company and its products or services. You are adaptable and flexible in handling different situations and customer personalities, and can cope with stress and pressure. You are optimistic and positive in your attitude and outlook, and can inspire confidence and trust in customers and colleagues. You are empowered and confident in your abilities and decisions, and can take initiative and ownership of your work. In addition to a competitive salary, we are pleased to offer the following benefit package: Medical Dental Paid Vacation Holiday Pay 401k with employer match Tuition Reimbursement Health Reimbursement Account (HRA) Flexible Spending Account (FSA) Employer paid Life Insurance Employee paid Voluntary Life and Short Term Disability Coverage Company Website ************************************* To learn more about our company culture and commitment to the local community, visit the “Community” page of our website and be sure to follow our Facebook account for exciting updates and events! ************************************** ************************************* Company Profile "We Are The Fountainhead Group" - YouTube Video: ******************************************* The Fountainhead Group is a family-owned and operated company, dedicated to the success and longevity of our business, our employees, and our community. For more than 130 years, FGI has been creating, innovating, and manufacturing liquid sprayer products for the world's top brands and retailers. From the first compressed air sprayer in 1888, we have dedicated ourselves to creating products that make our customer's lives easier, expanding our offering to include the highest quality sprayer technology for both home and professional use. Across four manufacturing and distribution centers in Central New York, we're committed to the betterment of our FGI Family of employees and our local community, supporting more than 350+ local nonprofits through our robust philanthropy and volunteer programs to ensure the success of our community for generations to come. The Fountainhead Group is an Equal Opportunity Employer (AAE/EEO) and ranked one of the Best Companies to Work for in New York State by the Society for Human Resource Management. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, refugee or disability status. With over 12 languages spoken at FGI, regardless of language ability, education, or training, there is a place for you within the FGI Family!

The Care Coordinator II is responsible for coordinating multiple aspects of the youth's and/or families' care. This role provides the coordination and delivery of high-quality psychosocial care to youth and families. The Care Coordinator II works with other care providers and community partners to ensure that the overall needs of the client(s) are met. The Care Coordinator II may also be assigned to lead projects or mentor program staff. Essential Job functions Coordinate multiple aspects of the youth's and/or families' care. Assess the youth and/or family's needs and strengths while continuing to support development of the individual service plan in collaboration with the youth and family(ies), and/or multi-disciplinary treatment team. Implement strength-based service plan including community based visits/home visits and assessments, identifying and coordinating collateral resources, recognizing gaps and needs, assessing results, and communicating with the multi-disciplinary treatment team. Utilize experience, education, age-specific knowledge and cultural competence in order to assess and support youth and/or families to achieve positive outcomes. Coordinate and deliver psychoeducational training for youth and/or families and groups in a variety of settings based on identified needs. Meet with youth individually to assess and teach skill development and report on their progress. May organize and facilitate skill-based groups for youth. Develop, maintain and update all required documentation in a timely manner utilizing effective written and oral communication. Provide or arrange for transportation of youth and/or families to and from medical, behavioral health, or other treatment related appointments as needed. May be assigned to lead projects or mentor program staff. On-call responsibilities for Foster Care and Youth ACT programs. While this job description covers many aspects of the role, employees may be required to perform other duties as assigned. Education & Experience Bachelor's degree required. Minimum 18 months of relevant experience required. Therapeutic Foster Care program: Master's degree in Social Work or a related human services field, OR Bachelor's degree in Social Work or related human services field with 2 years of related experience. SPECIAL REQUIREMENTS Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards. Youth ACT program : CPR certification required or obtained within 60 days of hire. Knowledge, Skills & Abilities In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated: Ability to understand and adhere to all federal, state, and local statutes, regulatory agency standards and Hillside policies Ability to de-escalate and manage crisis situations both in-person and by phone Ability to deliver psychoeducational training Ability to work collaboratively as part of a multi-disciplinary treatment team Ability to work through a series of issues using independent judgment Ability to be independent and self-directed Physical Demands & Work Environment Must be able to work a variable scheduling including evenings and weekends The following daily physical demands are required: Sitting (up to 6 hours) Occasional standing (up to 2 hour) Occasional walking (up to 2.5 hours) Driving (several times a week up to 6 hours) Continuous balancing (up to 8 hours) Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours) Weekly lifting up to 10-15 lbs. on a daily basis Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.) Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent Ability to change positions as needed SPECIAL CONSIDERATIONS While Hillside is a restraint free environment, there may be times in a “life or limb” situation, that staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary. $21.50 Minimum pay rate, $31.00 Maximum pay rate, based on experience. This pay rate may include a Regional and/or Department premium.

Call Center Representative Full Time - Position is 100% on site New York Mills, NY, US The Fountainhead Group is looking for a Call Center Representative to join our FGI Family and support as a member of the Customer Service Team. Your role as a Call Center Representative will be handling FGI customer orders from start to finish. You will make sure that the orders are accurate and delivered on schedule. You will also address any problems that may arise along the way and find solutions quickly and efficiently. About Us: The Fountainhead Group is a family-owned and operated company, dedicated to the success and longevity of our business, our employees, and our community. For more than 130 years, FGI has been creating, innovating, and manufacturing liquid sprayer products for the world's top brands and retailers. From the first compressed air sprayer in 1888, we have dedicated ourselves to creating products that make our customer's lives easier, expanding our offering to include the highest quality sprayer technology for both home and professional use. Across four manufacturing and distribution centers in Central New York, we're committed to the betterment of our FGI Family of employees and our local community, supporting more than 350+ local nonprofits through our robust philanthropy and volunteer programs to ensure the success of our community for generations to come. What You'll Do: The below describes a typical day as a member of our Customer Service Team. Your role as a call center representative involves: Routing phone calls to the appropriate people Updating and sending various reports to National Sales Managers and Account Rep. Tracking and reporting on freight deliveries from various carriers Managing and logging customer issues and provide customer with relevant documentation to handle their issue. Writing up customer orders taken over the phone Editing all free replacement parts orders Fulfilling MSDS sheet requests from customers Pulling and adjusting EDI orders daily Confirming billing accuracy by comparing shipped and ordered quantities Pulling Home Depot routing through Transplace and forwarding to shipping Handling Customer Specific EDI transactions sets (ASN's and 810 invoicing) Settling credit card transactions Attending trade shows when needed and available Contacting accounts to resolve issues and/or promote sales Helping with planning sales meetings, presentations, and show preparation Mailing out invoices Interacting with FGI customers via phone and email Reviewing documents and entering data points into ERP (EPICOR) Who You Are: You have a high school diploma or equivalent, and some experience working in customer support or a related field. You are comfortable using computers and various software applications, such as ERP, email, and Microsoft products. You have excellent communication skills, both written and verbal, and can convey information clearly and effectively. You are creative and competent in solving problems and finding solutions that meet customer needs and expectations. You are punctual, consistent, and responsible in managing your time and tasks, and can work independently or as part of a team. You are inquisitive and eager to learn new things and expand your knowledge of the company and its products or services. You are adaptable and flexible in handling different situations and customer personalities, and can cope with stress and pressure. You are optimistic and positive in your attitude and outlook, and can inspire confidence and trust in customers and colleagues. You are empowered and confident in your abilities and decisions, and can take initiative and ownership of your work. The Fountainhead Group is an Equal Opportunity Employer (AAE/EEO) and ranked one of the Best Companies to Work for in New York State by the Society for Human Resource Management. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, refugee or disability status. With over 12 languages spoken at FGI, regardless of language ability, education, or training, there is a place for you within the FGI Family! Medical Dental Paid Vacation Holiday Pay 401k with employer match up to 2% Tuition Reimbursement Health Reimbursement Account (HRA) Flexible Spending Account (FSA) Employer paid Life Insurance Employee paid Voluntary Life and Short Term Disability Coverage Company Website ************************************* To learn more about our company culture and commitment to the local community, visit the “Community” page of our website and be sure to follow our Facebook account for exciting updates and events! ************************************** *************************************

TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Teammates in this role typically earn a base pay of $15.50 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Job DescriptionCustomer Sales Representative Direct Hire for the Yonkers, NY area Base Salary plus 3% gross profit commission! Unlimited Income! What's in it for you? Unlimited income Build Relationships Direct Hire Position Company is looking for someone with: Great communication skills Computer skills Willingness to learn about products Customer Sales Representative Details: No cold calling. You will be building existing accounts Must be comfortable talking to people Must be open to building excellent relationships with customers Prior sales experience is preferred Company Provides: Company Car Laptop Cell Phone Gas Card Apply now for consideration! www.staffworkscny.com315-455-9675

Now Hiring: Automotive Service Dispatcher Employment Type: Full-Time Are you organized, detail-oriented, and great at keeping things moving? We're looking for an Automotive Service Dispatcher to join our growing team! In this role, you'll be the communication hub of our service department-coordinating workflow, assigning jobs to technicians, and ensuring our customers receive fast, reliable service. What You'll Do Efficiently dispatch repair and maintenance jobs to technicians based on skill level and availability Maintain clear communication between service advisors and technicians Monitor work progress to ensure on-time completion Update repair orders and manage workflow in the shop management system Help maintain a smooth, organized, and safe shop environment Assist with customer updates as needed What We're Looking For Experience in an automotive service environment (dispatching preferred) Strong organizational and multitasking skills Excellent communication and problem-solving abilities Ability to thrive in a fast-paced shop Basic computer skills; familiarity with shop software a plus A team player with a positive, professional attitude Why Work With Us? Competitive pay Health, dental, and vision benefits Paid time off and holidays Opportunities for career growth and training A supportive team and a well-organized shop How to Apply Send your resume to [email/contact info] or stop by [location] to apply in person!

Starting Rate - $19.00/hour to $22.00/hour, actual rate will depend on experience. Status: Full Time is overtime eligible and Incentive earning eligible. Who Are We? AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond. For 75 years we have been committed to our members, our employees, and our communities. In 2025, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide! The Position: AmeriCU Credit Union is in search of a Call Center Representative who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. As a Call Center Representative you will: Serve members by determining requirements; answering inquires; resolve problems; fulfilling requests; maintaining member account data. Manage and expand relationships with members and potential members by providing professional and quality member service and sales that meets or exceeds member expectations. Demonstrate clear verbal and written communication via; telephone, email, chat, and/or video chat. What You'll Do: As a Call Center Representative your primary responsibilities will include: Manage a high volume of inbound/outbound calls in a timely manner. Build sustainable relationships and engage members by providing a superior level of service and support. Perform problem resolution in addition to offering products and services that may fit their needs. Process loan applications and maintain thorough knowledge of the underwriting guidelines and procedures. Maintain knowledge of and adhere to all internal procedures and applicable compliance and risk controls in accordance with credit union and/or regulatory standards and policies. i.e., Bank Secrecy Act and the SAFE Act. Educate, encourage, and upsell members on the use of alternative delivery channels and available digital processes to create a more efficient experience for members and employees. Meet or exceed individual competencies and goals while also contributing overall goals of the organization. Verify and maintain member information captured in Core and CRM systems. Keep equipment operational by following established procedures; reporting malfunctions. Update job knowledge by participating in educational opportunities, along with referring to knowledgebase articles to improve product/service knowledge and performance levels. Uphold the mission and vision that align with AmeriCU's core values and strategic direction. Register in the NMLS database and maintain personal information. Data must be accurate and up to date. Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits: Competitive rates on our Medical, Dental and Vision plans Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans Paid Holidays Paid Time off Employee Appreciation Events 401(k) Matching after 1 year of employment Employee Assistance Program Tuition Reimbursement for Full-time employees after 1 year of employment Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees Enhanced Short Term Disability - at no cost to you! Get to know us more by clinking on the links below. See why YOU should choose AmeriCU! ***************************************** ************************************

Client is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together. If you thrive in a fast-paced environment and are looking for an opportunity to develop your customer service career, then we have a great opportunity for you. We are seeking a motivated, process-oriented individual in our Customer Care Center to support our customers via telephone and written communications. Our channel includes end user-homeowners, installing and servicing contractors, and distributors. Our Call Center is a high-volume, fast paced and metric driven call-center team atmosphere with high emphasis on customer satisfaction. **Key Responsibilities:** - Provide exceptional customer support to homeowners. - Handle homeowners to assist with locating local service providers. - Manage all customer interactions via inbound/outbound phone, email, and written correspondence. - Assist consumers with troubleshooting Wi-Fi connectivity and Remote access on website or phone applications. - Communicate customer facing issues to management and identify areas of opportunity - Collaborate with internal departments to resolve customer opportunities - Actively participate in departmental Excellence initiatives as well as agent certifications **Preferred Qualifications:** - High School Degree/GED - 2+ years of experience in a call center and troubleshooting **Key Qualifications:** - Working knowledge of call center tools such as CRM (Customer Relationship Management software) and phone tools (Salesforce experience preferred) - Ability to handle between 75-90 phone calls per day while maintaining a positive/responsive attitude with the customer - Excellent customer service skills - Strong written and oral communication skills - Proficient in MS Office (specifically Word and Excel) - Strong analytical skills, accuracy and attention to detail - Sense of urgency; strong organizational skills and ability to handle multiple tasks at one time - Creative problem-solving skills - Self-starter and well organized, able to multi-task and prioritize work **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Text "GoCarWash" to 25000 to schedule an interview!! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Teammates in this role typically earn a base pay of $15.50 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Summary/Objectives The Customer Service Representative (CSR) is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. The position is a key driver of branch referrals that assist the branch team in achieving their annual goals. The CSR is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in growing the bank, while managing preventable losses and reducing fraudulent activity. Essential Functions * Deliver exceptional customer experiences including proactively greeting customers, smiling, using their name, and ending each interaction (whether in person or on the phone) by saying, "Thank you for banking with Pathfinder Bank." While maintaining confidentiality of all customer records and documents. * Process a variety of retail and commercial transactions, including deposits, withdrawals, loan payments, and check cashing in an accurate and efficient manner. Assist with support work. * Promotes the Bank's products and services and refers customers to the appropriate sales personnel. Answers customers' routine banking questions; refers complex inquiries to management. * Verify check endorsements and funds availability and disburse cash to customers in the conduct of transactions and according to policy. Issue receipts to customers for transactions processed to provide a record of activity. Balance daily work, adhering to all procedures stated in the employee difference policy. * Update customer contact information on an ongoing basis to be sure we have the most accurate data on the even the bank would need to contact them. * Understand and adhere to risk and regulatory standards, policies, and controls. Identify risk-related issues needing escalation to management. * Demonstrate by proactively assisting other branch colleagues when needed as well as actively participating and contributing during branch team meetings. Secondary Functions * Assist Branch Management with any other duties as assigned. * Floating /Covering shifts - both within assigned branch location and at other branch locations * Attend all required branch meetings, bank business meetings and activities. Competencies * Customer Service Expertise * Basic Computer Skills * Attention to Detail * Problem Solving * Teamwork * Communication Supervisory Responsibility None Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, printers and filing cabinets. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit or stand at a desk and work on a computer. The employee must be able to lift and/or move up to 15 pounds. The employee mush have physical strength to handle routine office materials and tools. Dexterity of hands and fingers. There may be occasional lifting and transporting up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Travel If necessary, travel will be primarily during the work day. Requirements * High school diploma or equivalent * At least one year customer service experience * 1-3 years banking experience or cash handling experience * Professional in appearance and conduct * Intermediate computer skills (Microsoft Office and Outlook) * Basic mathematical functions * Ability to work as part of a team and assist other team members * Ability to adapt to change * Attention to detail and quality of work * Ability to multi-task * Positive attitude Preferred Education, Experience and Qualifications * Previous sales or referral making experience * Community involvement Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for these job duties, responsibilities and activities may change at any time with or without notice.

Hiring Immediately, Automotive Call Center Representative Driver's Village, a World Class Transportation Provider, continues to grow and we are seeking a customer-service-oriented Automotive Call Center Representative to join our successful team. If you like working with people - even if you have no automotive experience - this career is for you! Driver's Village represents over 17 automotive franchises, serving hundreds of customers each month. We've been making customers happy for nearly 85 years, by providing safe and reliable transportation. Duties and Responsibilities Include but are not limited to: Answer a high volume of calls related to sales, service and other related inquiries Receive inbound calls and make outbound customer service calls Schedule appointments by obtaining and verifying information Provides product/service information by answering questions and offering assistance Maintains call center database by entering and verifying information; updating contact log Updates job knowledge by participating in educational opportunities Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments Applicants Should Meet or Exceed these Requirements: A team player who is focused on providing exemplary customer service Outstanding people skills Experience in a customer service setting Phone skills/verbal communication Good listener Data entry skills Product knowledge Dependability Ability to multitask in a fast paced work environment Have reliable transportation All DV Team Members Enjoy: 40 Hour Work Week Excellent health, vision and dental benefits Modern Dealerships and Facilities - Air conditioned shops in the summer, heated in the winter. Great career and earning opportunities at the largest auto dealer group in CNY Never work on Sundays or Holidays Recognition Programs Opportunity for advancement Benefits: Medical, Dental & Vision Coverage 401K Program Life Insurance & Disability Coverage Enhanced Vacation Plan & Paid Holidays Never work on Sundays or Major Holidays Paid Bereavement Debt Free College Education to eligible employees Pay: $15.50 - $17.00 Hourly Call ************ for additional questions. We are an Equal Opportunity Employer. We consider all applications for all jobs without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, transgender status, gender dysphoria, predisposing genetic characteristics or carrier status, disability, marital or family status, pregnancy, veteran status, arrest or conviction record, domestic violence victim status or any other legally protected class or status. Please notify a company representative if you require a reasonable accommodation to participate in the application and/or interviewing process.

Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened. What we need from you is: * Consistently to provide genuine, friendly, personable and professional service. * Effective communication, interpersonal and organizational skills in person and on the phone. * Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment. * Proactively resolve escalated customer issues. * Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. * Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events. We can't wait to get to know you! For a more detailed look into this role click here or copy and paste the following link if using a mobile device ************************************************************************************************************************************ Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan proudly supports a drug and smoke free work environment. Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)

The Service Writer acts as the liaison between customers and Runnings service department. They are responsible for understanding customer repair concerns, writing service orders, estimating costs and timelines, and ensuring customer satisfaction throughout the service process. Rate of Pay: $17.00-10.00 (Based on experience) Key Responsibilities: Greet customers and assess their service needs. Write detailed repair orders describing customer concerns and requested services. Provide accurate estimates for labor and parts. Schedule service appointments and coordinate with technicians. Communicate updates to customers regarding service progress. Review completed work with customers and explain charges. Handle customer complaints and resolve issues professionally. Maintain service records and documentation. Promote dealership services and upsell when appropriate. Qualifications: High school diploma or equivalent; technical training a plus. Prior experience in automotive service or customer service preferred. Strong communication and interpersonal skills. Ability to multitask and stay organized in a fast-paced environment. Basic understanding of vehicle systems and repair processes.

Full Time - Position is 100% on site New York Mills, NY, US The Fountainhead Group is looking for a Call Center Representative to join our FGI Family and support as a member of the Customer Service Team. Your role as a Call Center Representative will be handling FGI customer orders from start to finish. You will make sure that the orders are accurate and delivered on schedule. You will also address any problems that may arise along the way and find solutions quickly and efficiently. About Us: The Fountainhead Group is a family-owned and operated company, dedicated to the success and longevity of our business, our employees, and our community. For more than 130 years, FGI has been creating, innovating, and manufacturing liquid sprayer products for the world's top brands and retailers. From the first compressed air sprayer in 1888, we have dedicated ourselves to creating products that make our customer's lives easier, expanding our offering to include the highest quality sprayer technology for both home and professional use. Across four manufacturing and distribution centers in Central New York, we're committed to the betterment of our FGI Family of employees and our local community, supporting more than 350+ local nonprofits through our robust philanthropy and volunteer programs to ensure the success of our community for generations to come. What You'll Do: The below describes a typical day as a member of our Customer Service Team. Your role as a call center representative involves: Routing phone calls to the appropriate people Updating and sending various reports to National Sales Managers and Account Rep. Tracking and reporting on freight deliveries from various carriers Managing and logging customer issues and provide customer with relevant documentation to handle their issue. Writing up customer orders taken over the phone Editing all free replacement parts orders Fulfilling MSDS sheet requests from customers Pulling and adjusting EDI orders daily Confirming billing accuracy by comparing shipped and ordered quantities Pulling Home Depot routing through Transplace and forwarding to shipping Handling Customer Specific EDI transactions sets (ASN's and 810 invoicing) Settling credit card transactions Attending trade shows when needed and available Contacting accounts to resolve issues and/or promote sales Helping with planning sales meetings, presentations, and show preparation Mailing out invoices Interacting with FGI customers via phone and email Reviewing documents and entering data points into ERP (EPICOR) Who You Are: You have a high school diploma or equivalent, and some experience working in customer support or a related field. You are comfortable using computers and various software applications, such as ERP, email, and Microsoft products. You have excellent communication skills, both written and verbal, and can convey information clearly and effectively. You are creative and competent in solving problems and finding solutions that meet customer needs and expectations. You are punctual, consistent, and responsible in managing your time and tasks, and can work independently or as part of a team. You are inquisitive and eager to learn new things and expand your knowledge of the company and its products or services. You are adaptable and flexible in handling different situations and customer personalities, and can cope with stress and pressure. You are optimistic and positive in your attitude and outlook, and can inspire confidence and trust in customers and colleagues. You are empowered and confident in your abilities and decisions, and can take initiative and ownership of your work. The Fountainhead Group is an Equal Opportunity Employer (AAE/EEO) and ranked one of the Best Companies to Work for in New York State by the Society for Human Resource Management. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, refugee or disability status. With over 12 languages spoken at FGI, regardless of language ability, education, or training, there is a place for you within the FGI Family! Medical Dental Paid Vacation Holiday Pay 401k with employer match up to 2% Tuition Reimbursement Health Reimbursement Account (HRA) Flexible Spending Account (FSA) Employer paid Life Insurance Employee paid Voluntary Life and Short Term Disability Coverage Company Website ************************************* To learn more about our company culture and commitment to the local community, visit the “Community” page of our website and be sure to follow our Facebook account for exciting updates and events! ************************************** *************************************

Text "GoCarWash" to 25000 to schedule an interview!! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Teammates in this role typically earn a base pay of $15.50 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.