Customer service agent jobs in Warner Robins, GA - 322 jobs
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Customer Service Associate - Macon, GA
Fortune International, LLC 4.5
Customer service agent job in Macon, GA
The CustomerService Associate supports customers shopping for Fortune International's premium food products online by assisting with orders, delivery questions, and account needs. This customer-facing role requires strong communication, organization, and attention to detail to manage inquiries across multiple channels and ensure issues are resolved efficiently. Working closely with the Ecommerce team and reporting to the Director of Ecommerce, this position plays a key role in delivering a thoughtful, high-quality customer experience. Adaptability, sound judgment, and the ability to thrive in a fast-paced environment are essential, with culinary and Salesforce experience considered strong assets.
Responsibilities
Respond to customer inquiries via email, chat, and other digital channels in a clear and professional manner
Assist customers with order questions, returns, refunds, exchanges, and billing issues
Review and manage orders in the order management system, including tracking, backorders, and delivery concerns
Troubleshoot basic technical issues related to logins, checkout, and account access
Accurately document all customer interactions and actions taken
Identify when issues should be escalated and route them appropriately
Take ownership of customer issues through resolution
Follow company policies while using sound judgment when exceptions are needed
Communicate recurring issues or trends to management team to help improve processes and the customer experience
Minimum Requirements:
High School Diploma or Equivalent
Previous customerservice experience
Strong written communication skills with the ability to explain information clearly and calmly
Comfortable working in multiple computer platforms simultaneously
High attention to detail and accuracy
Naturally inquisitive with proactive problem-solving abilities
Strong problem-solving and time management skills
Team player with the ability to collaborate effectively across all levels of the organization
Capable of embracing new technology
Ability to manage a high volume of inquiries while maintaining quality
Reliable, organized, and able to meet response time expectations
Desired
College degree
Previous customerservice experience, preferably in an e-commerce or order-based environment
Microsoft 360 - Excel experience
Salesforce experience
Call center experience
Culinary experience
Fortune Fish & Gourmet is an equal opportunity employer.
$26k-31k yearly est. Auto-Apply 4d ago
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BDC Customer Care Specialist
Hutchinson Technology 4.4
Customer service agent job in Macon, GA
Responsibilities:
The Service BDC Representative is responsible for scheduling appointments for service through answering inbound phone calls, and making out bound calls to various people who have either declined service, have an open recall that needs to be addressed or missed their appointments among other similar lists. . Essential Duties as following;
Handle all guest inquiries with a focus on 100% guest satisfaction.
Receive inbound calls on service calls with a goal to establish a firm appointment date and time from the prospect guest to come to Hutchinson Ford.
Project a friendly and helpful demeanor while answering questions and inquiries from guests, and providing general or related vehicle service information. .
Gather and track all guest data as directed; accurately enter into BDC database.
Utilize detailed scripts provided by the dealership in addressing guest inquiries and concerns to meet the dealerships and manufactures objectives.
Work in close proximity with other Service BDC Representatives in a team based environment.
Facilitate timely follow up on all inquiries as directed by management and/or procedures.
Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts.
Partner with BDC leadership on activities in the dealership / outside the call center. Communicate with the dealership management or front-line employees on behalf of our guests.
Participate in departmental and dealership meetings; other duties as assigned by management.
Qualifications:
Exceptional Oral and Written Communication Skills via phone, one-on-one and online are a must.
Proficient in basic math and writing skills.
Proven customerservice track record or obvious desire to provide next level customerservice.
Comfortable in a high paced, competitive environment (all while actually ENJOYING your job!!!).
Pass drug testing, background investigation/interview and pre-employment assessment.
Benefits:
Competitive Pay Plan
Medical / Dental / Vision / 401K / Disability and Life Insurance / Paid Vacation and Holiday
Internal Promotion Opportunities and Ongoing Training
Employee Discounts
About Us: The Hutchinson Automotive Group is a family owned and operated group of dealerships serving Macon, Forsyth, Warner Robbins and Albany, Georgia for over 20 years. At all of our dealerships, we have devoted ourselves to helping and serving our customers to the best of our ability. We offer New Buick, Cadillac, Ford, GMC, Kia, Mitsubishi and Toyota and well as quality pre-owned vehicles to fit every need. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$31k-36k yearly est. Auto-Apply 60d+ ago
Customer Service
Arnold Family of Restaurants, LLC
Customer service agent job in Macon, GA
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
$29k-62k yearly est. 5d ago
Customer Service Advisor
Warner Robins 21-04
Customer service agent job in Warner Robins, GA
Full or Part Time
Pay: $12 - $20 per hour
Join the Precision Tune Auto Care Team!
We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft.
Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry.
CustomerService Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated CustomerService Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back.
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customerservice and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$12-20 hourly Auto-Apply 14d ago
Insurance Customer Service
Kevin Barry-State Farm Agency 3.6
Customer service agent job in Byron, GA
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance CustomerService Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus commission
Monthly and Yearly bonuses
Paid Time Off (vacation and personal/sick days)
Retirement Plan
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements:
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customerservice
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Property & Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$25k-34k yearly est. 25d ago
Continuous Care Engagement Specialist
3:15
Customer service agent job in Warner Robins, GA
3:15 is looking for a Continuous Care Engagement Specialist to join our dynamic team. As a Continuous Care Engagement Specialist, you will play a crucial role in improving patient care and building lasting relationships with healthcare providers. Our company is passionate about changing the delivery of healthcare and transforming the industry. As a family-founded and led organization, we value collaboration, innovation, and excellence. Join us in making a difference in the lives of patients and healthcare professionals.
Responsibilities
Serve as the primary point of contact for healthcare providers, ensuring effective communication and collaboration.
Coordinate and implement patient engagement strategies to improve continuity of care.
Enroll eligible patients in the continuous care programs including device assignment and nurse welcome call scheduling
Assist with the coordination of medical equipment and supply delivery to patients' homes.
Document and maintain accurate and up-to-date patient records.
Requirements
At least 2 years of experience in a healthcare or patient engagement role.
Excellent interpersonal and communication skills, with the ability to build rapport and trust with patients and healthcare providers.
Strong knowledge of healthcare regulations and best practices.
Proven ability to work independently and as part of a multidisciplinary team.
Strong desire to collaborate and communicate efficiently.
Self discipline and motivation.
Detail-oriented with strong organizational and time management skills.
Proficiency in using electronic medical records systems and other healthcare software.
Benefits
Collaborative work environment
Making a difference in patients' lives every day
Health Care Plan (Medical, Dental, & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary, & AD&D)
Paid Time Off (Vacation, Sick, & Public Holidays)
Full time (40 hour week), Monday-Friday 8AM-4:30PM
Monday-Thursday will be in doctor's office (depending on placement that's Macon or Warner Robins) and Friday will be in the Macon 3:15 office on Zebulon Rd.
MUST have reliable transportation
$16-$18 per hour
$16-18 hourly Auto-Apply 60d+ ago
Customer Service / Sales Representative
Rnr Tire Express and Custom Wheels
Customer service agent job in Warner Robins, GA
Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customerservice, as well as monitoring competitors and training staff.
Bilingual is highly desirable.
The CustomerService / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customerservice, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
Related: Rent to own, Aaron's, Rent a Center, Buddy's, Rim Tyme, Rent a wheel, Sales, Customerservice, Customerservice rep. More Requirements/Responsibilities CustomerService / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customerservice opportunities
* Maintain competitor sales and promotions knowledge
* Training store associates
* Bilingual is highly desirable.
Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth.
We offer competitive base pay, commissions, bonuses and a complete benefits package.
Other Requirements:
Valid State Driver License with a clean driving history
We conduct drug screen, & background check
Prior experience as customerservice, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity.
Related: Rent to own, Aaron's, Rent a Center, Buddy's, Rim Tyme, Rent a wheel, Sales, Customerservice, Customerservice rep. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$25k-33k yearly est. 60d+ ago
Call Center Agent
Confident Staff Solutions
Customer service agent job in Macon, GA
Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes, helping them achieve their goals and objectives. Our team is dedicated to connecting employers with the best candidates, and we are committed to providing exceptional service to both our clients and candidates.
Job Overview:
We are currently seeking highly motivated and customer-focused Call Center Agents to join our growing team. As a Call Center Agent, you will be responsible for handling a high volume of inbound and outbound calls, providing excellent customerservice, and resolving any issues or concerns that may arise.
Key Responsibilities:
- Answering a high volume of incoming calls and responding to customer inquiries in a timely and professional manner
- Making outbound calls to follow up on customer inquiries, resolve issues, and provide updates
- Providing exceptional customerservice by actively listening to customers, understanding their needs, and addressing any concerns or complaints
- Maintaining accurate and detailed records of all customer interactions and transactions
- Collaborating with team members and other departments to ensure customer satisfaction and resolution of issues
- Following company policies and procedures to ensure compliance and maintain customer confidentiality
- Meeting and exceeding performance targets and goals set by the company
- Continuously developing and improving product knowledge to better assist customers
Qualifications:
- High school diploma or equivalent
- Previous experience in a call center or customerservice role preferred
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to multitask and work in a fast-paced environment
- Proficient in computer skills and experience using CRM software
- Flexibility to work various shifts, including evenings and weekends
- Must be legally authorized to work in the United States
Perks:
- 1099 Contractor
- Make your own schedule
- Paid Training
To get started quickly, click the link below to learn more about our company.
Company Overview - Confident Callers
$22k-31k yearly est. 60d+ ago
Service Dispatcher
Ricky Heath Plumbing, Heating, Cooling
Customer service agent job in Macon, GA
Hard Work Deserves A Generous Reward. Get Rewarded. At Ricky Heath Plumbing Heating & Cooling, we are more than just a plumbing company; we are a family. Our mission is to provide exceptional plumbing services in Macon and the surrounding areas while nurturing a culture that values our employees, cherishes our clients, and uplifts our community. Join that mission, and you will enjoy:
A Smaller, More Flexible & Nimble Company
Competitive Pay & Special Bonuses - Earn to $20/hr + bonuses
Growth Opportunities
Ongoing Training to Learn Valuable Skills
Paid Time Off
Employee Appreciation
The Service Dispatcher is the quarterback of our plumbing, heating, and cooling team-calling the plays, keeping the pace, and making sure every move sets our technicians up for success. In this role, you'll coordinate daily schedules, optimize routes, and ensure timely service delivery while being the reassuring voice on the phone for our customers. If you bring positive energy, thrive on solving challenges in real time, and have an intuitive knack for keeping things running smoothly, this is your chance to shine at the center of the action.
Responsibilities:
Assign service calls to service techs to based on skills, location, and workload.
Monitor job progress in real time, adjusting schedules for emergencies or delays.
Optimize routes to reduce travel time and maximize productivity.
Communicate schedule changes to technicians promptly.
Requirements:
High School Diploma or GED Required
Excellent customerservice experience required; previous dispatching experience especially in residential services is a plus.
Basic computer skills including Word, Excel, and any other software used by the company.
Exceptional interpersonal and communication skills both written and verbal.
Geographical knowledge of service area and/or map reading skills.
Ability to work extended hours, nights or weekends when needed.
Competitive individual contributor who also loves to win as a team
Able to pass a background check, MVR and a drug test
We are an equal opportunity employer.
$20 hourly Auto-Apply 60d+ ago
Customer Service Representative
Quipt Home Medical, Corp
Customer service agent job in Macon, GA
Requirements
Qualifications
High School Diploma or equivalent
Previous experience in a Clerical or CustomerService environment
Knowledge of Microsoft Office (Word, Excel) etc.
Proficient general office skills (typing, computer, fax, filing, multiple phone line)
Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred
Continuing Education
As designated by management to include company in services and off-site training programs as appropriate to industry and position.
FLSA Status
Non-Exempt
Licenses, etc.
None
$25k-33k yearly est. 60d+ ago
On-Site CSR
Genpt
Customer service agent job in Macon, GA
Under general supervision, fulfills customer orders accurately and in a timely manner to ensure customer satisfaction: primary contribution is processing orders for customers and selling Motion Industries' assets. This position works more than 50% of the time at the customer location.
JOB DUTIES
Orders items to ensure appropriate inventory levels are maintained for Consignment customers.
Responsible for sourcing products in branch inventory, Distribution Center inventory or supplier inventory.
Ensures identification and sale of Motion Industries' assets. In some cases may have to locate a product.
Influences Motion Industries' Gross Profit through negotiating the sale price and purchase price, within certain parameters.
Proactively generates sales by actively promoting Motion Industries' products to existing customers.
Expedites backorders. May pull inventory and prepare order for shipment to customer.
May handle customer returns. May place orders without approval for orders up to $5,000 per line and $10,000 per Purchase Order.
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
Minimizes Branch freight cost by determining the most cost effective method to fulfill customer orders.
Routinely interacts with customers to obtain and fulfills orders correctly. Interacts with suppliers as necessary to obtain pricing for items.
Partners with Account Representatives to ensure customer satisfaction.
May assist customer by troubleshooting via telephone or email and identifying correct part.
Attends training sessions regularly to continue professional growth and development.
Performs other duties as assigned.
Responds to customer inquiries, provides quotes and takes customer orders via telephone, fax, email, electronic methods or walk-in (counter sales).
EDUCATION & EXPERIENCE
Typically requires a high school diploma or GED.
KNOWLEDGE, SKILLS, ABILITIES
Customerservice and communication skills required. Ability to multi-task and time management skills required.
Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
Good driving record required.
Reliability, organization, and attention to detail required.
PHYSICAL DEMANDS:
LICENSES & CERTIFICATIONS: None required.
SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility
BUDGET RESPONSIBILITY: No
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
$25k-33k yearly est. Auto-Apply 8d ago
Customer service/ Customer Service Representative
Dotcom Marketing
Customer service agent job in Macon, GA
DotCom Marketing works hand-in-hand with some of the biggest retailers in the world to offer their customers a unique shopping experience which engages the customer in learning about our client's various products and services, while also giving each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients products and services.
Job Description
Businesses that partner with DCM come in all shapes, sizes and market caps. Our tried and true sales and marketing system works for them all.
You're new to the work force but you're ambitious and looking to hit the ground running. Your communication skills and leadership abilities shapes how new and existing business grows. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace our client's latest services and technologies. Using your influencing and relationship-building skills, you provide caliber client service and team building initiatives. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of key clients and the DCM team. Working with them, you set the vision of the business development strategy.
Be at the heart of DCM future business, managing cutting edge sales and marketing campaigns with your awesome talent of multi-tasking efficiency. What you love most is delivering success, exceeding expectations around such tasks as optimal sales campaign delivery, team building, solution consultations, turnarounds, and get excited when new, never been done before challenges fall into your lap!
Responsibilities for an Entry Level Sales & Marketing Associate
•Execute day to day sales, marketing, and campaign management
•Excel in our management training program working from Entry Level to Senior Management
•Manage the implementation and delivery of a key client's activity, maximizing performance, return on investment, and identifying opportunity to expand
•Own all problem solving, troubleshooting, client campaign requests, media planning and key implementations
•Build client relationships through service excellence and balance their campaign needs with your proactive approach
•Get your hands dirty with team building, growth, and expansion efforts
Qualifications
Preferred qualifications:
•Interest in developing customer partnerships.
•Detail oriented with the ability to prioritize, plan, and organize sales activity.
Additional Information
If You are
-Lazy
-Boring
-Unmotivated
-Looking for a desk job with no advancement
****These traits are contagious and we would prefer not to catch them****
$25k-33k yearly est. 60d+ ago
Customer Service Rep
Ryland Environmental
Customer service agent job in Centerville, GA
About
the
Role:
$25k-33k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Ucw Logistics LLC
Customer service agent job in Cordele, GA
Union Compress Warehouse of Cordele (UCWC), the largest cotton warehouse in the Southeast is currently hiring for a full-time customerservice representative in the corrugated box division. UCUW is a well established company with excellent benefits. Must have good basic clerical knowledge and computer skills and the ability to communicate effectively both internally and externally. Must be able to pay close attention to details. Previous experience in 3PL and McLeod is a plus. UCWC has a trailer tracking program in place for all trailers used at the facility and the main focus of this position will be to keep track of approximately 300 trailers as well as other duties as assigned.
$25k-32k yearly est. Auto-Apply 60d+ ago
Parking Services Specialist
Fort Valley State University 3.8
Customer service agent job in Fort Valley, GA
FORT VALLEY STATE UNIVERSITY (FVSU), a state and land-grant institution of the University System of Georgia, invites applications for the position of Parking Services Specialist. Fort Valley State University, the only 1890 land-grant university in Georgia, is a comprehensive institution that provides an education to over 2,800 students including graduate students. The university is located in the town of Fort Valley in Peach County, the original site of the state's peach industry. Its 1,365-acre (5.52 km2) campus is Georgia's second-largest public university in area.
Fort Valley State University is an affirmative action, equal opportunity institution and does not discriminate against applicants, students, or employees on the basis of race, gender, ethnicity, national origin, sexual orientation, religion, age, disability, or marital or veteran status.
JOB SUMMARY:
The Parking Services Specialist ensures that parking policies are established and followed and will assist in all areas of Parking needs for the university. This position will report to members of the FVSU Campus Police & Safety to ensure that established parking rules and regulations are adhered to and followed by all members of the campus community. In addition to "other duties as assigned", this position may be required to be cross trained for another position and/or responsibility in order to provide both back-up for a department as well as to supplement resources needed during certain times of the year.
ESSENTIAL DUTIES/RESPONSIBILITIES:
* Collaborate with Administrative staff to ensure that parking policies and procedures meet expectations and established standards.
* Maintain databases to provide accurate information and reports weekly.
* Assist with reviewing and verifying documentation for completeness and compliance with policies and procedures.
* Compile and verify weekly/monthly reports within specified deadlines.
* Manage accounts payable for all purchases.
* Manage invoicing to third party vendors and ensure payment is made.
* Approve and reconcile financial journals for inter-office financial transactions for special events and other purchases.
* Assist with contractor and bulk parking permit sales and other elevated projects that extend beyond day-to-day sale
* Assist with towing and booting of vehicles in FVSU parking lots.
* Assist FVSU public safety officers and security guards as needed.
* Assist with various citation collection efforts as directed by management.
* Perform other related duties as assigned.
MINIMUM QUALIFICATIONS
* High School Education or GED required
* Valid Georgia driver's license and meet driving record criteria established by the Department
* Excellent written and verbal communication skills
* Excellent decision-making skills and the ability to think and act quickly
PREFERRED QUALIFICATIONS
* Minimum of two years of relevant experience, preferable in parking.
* Knowledge and ability to understand and accurately apply laws, rules, regulations, and policies.
* Must be able to operate efficiently and effectively in a fast-paced, changing environment.
* Ability to communicate effectively, orally and in writing.
* Experience working on a college campus
KNOWLEDGE REQUIRED BY THE POSITION
* Ability to work in conjunction with the community in the furtherance of institutional goals, preferably in an educational environment
* Ability to exercise self-restraint and maintain composure under pressure or adverse conditions required.
* Ability to operate with limited supervision and maintain efficient, self-directed job functions necessary.
* Ability to make sound decisions based on good judgment on a frequent basis
* Skilled in conflict resolution and avoidance, and have exemplary public relations skills
COMPLEXITY/SCOPE OF WORK
* Work is performed primarily outdoors, and may require exposure to extreme weather conditions
* Has potential for exposure to potentially dangerous interpersonal situations, necessitating the observance of appropriate safety precautions
* Requires weekend, holiday, and shift work
* Must fully understand the role of a non-sworn guard in a support role to the FVSU police unit and know when to summon police assistance or fire/EMS help
PHYSICAL DEMANDS/WORK ENVIRONMENT
* Job may be physically demanding at times and may require physical exertion including bending, reaching, stooping, lifting, pushing, pulling, etc.
* Requires long periods of walking, standing, and sitting
* Requires the ability to defend oneself or a member of the community in exigent circumstances
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at *************************************************************************
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************
$31k-36k yearly est. 60d+ ago
Customer Service Rep
Tidal Wave Auto Spa
Customer service agent job in Thomaston, GA
Tidal Wave Auto Spa is one of the fastest growing car wash chains in the country and is a recognized leader in the industry with locations nationwide. Our wave of success began in 2004 in the small town of Thomaston, GA, which is where Tidal Wave Headquarters calls home. Tidal Wave Auto Spa is a national brand that is forecasted to grow at a rapid rate for years to come, so we are aggressively pursuing individuals with exceptional talent and leadership qualities. Our goal is to redefine the car wash industry with the latest technology, top-notch friendly service, and unwavering dedication to its employees!
Starting Pay: 15.00/hr
In Office Position
Availability to work 10am - 7pm Shifts w/ Saturday Rotation
The CustomerService Team Member will engage with customers to address inquiries, resolve complaints. This role requires excellent communication skills, attention to detail, and a positive attitude.
Essential Responsibilities
Customer Interaction: Provide exceptional service via phone, explaining services and billing, addressing problems, and directing calls appropriately.
Record Maintenance: Ensure accurate records are kept and necessary reports are prepared.
Account Management: Maintain customer account information on the computer system.
Inquiry Tracking: Record customer calls and inquiries using a tracking form.
Communication: Professionally communicate with external customers and internal colleagues.
Electronic Support: Offer initial support and answer inquiries regarding electronic delivery channels, such as email.
Follow-Up: Timely follow-up on issues requiring additional resources for resolution.
Qualifications & Skills
Communication: Excellent verbal and written skills, with proper grammar and a friendly demeanor.
Technical Proficiency: Basic knowledge of Microsoft Outlook, Word, Excel; adaptive to new technology.
Attention to Detail: Vital for paperwork and customer interactions.
Problem-Solving: Ability to resolve customer issues while adhering to company practices.
Teamwork: Positive, respectful attitude with the ability to work harmoniously with colleagues.
Requirements
Pass a drug test and criminal background check.
Legally eligible to work in the United States.
As a Tidal Wave Auto Spa Team Member, you will enjoy our Benefits Program to help secure your financial future and preserve your health and well-being, including:
PTO is based on the company's PTO policy.
Eligibility for health, dental, and vision coverage subject to 30 day waiting period.
Eligibility for 401(K), subject to plan terms.
Eligibility for benefits such as life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental, subject to 30 day waiting period.
Company-paid holidays.
**Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
The equal employment opportunity policy of Tidal Wave Auto Spa provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. Tidal Wave Auto Spa hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
$25k-33k yearly est. Auto-Apply 11d ago
Customer Service Representative
Valence 4.6
Customer service agent job in Eastman, GA
ESSENTIAL FUNCTIONS
Coordinates and expedites the flow of work within or between departments according to daily and weekly production schedules
MUST have strong attention to detail.
MUST have strong problem-solving skills.
MUST be able to multi-task.
MUST have strong written and verbal communication skills.
Review the MRP system to ensure customer order due dates are in line with required delivery dates
Verify customer purchase orders against internal work order to ensure that the company can comply with process
requirements and all processes have been flowed down correctly
Provide continuous updates to customers on the status of their orders within the allotted 4 hour time frame
Communicate with customers on any additional blue prints, drawings, or other items needed for processing
Coordinate with production on obtaining ECD's for orders
Prepare orders in ship out or other areas as needed
Develop daily reports on orders and communicate with production
Other duties as assigned
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Communication, Written - Ability to communicate in writing clearly and concisely.
Conflict Resolution - Ability to deal with others in an antagonistic situation.
Customer Oriented - Ability to take care of the customers' needs while following company procedures.
Reliability - The trait of being dependable and trustworthy.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
Self-Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.
Valence Surface Technologies is a full-service surface finishing company specializing in the commercial aerospace, defense, space and satellite industries. With strategically located sites across the United States, Valence provides a start to finish solution from NDT and chemical processing, to paint and sub-assembly.
Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
$26k-35k yearly est. 13d ago
Customer Service Associate - Macon, GA
Fortune International, LLC 4.5
Customer service agent job in Macon, GA
The CustomerService Associate supports customers shopping for Fortune International's premium food products online by assisting with orders, delivery questions, and account needs. This customer-facing role requires strong communication, organization, and attention to detail to manage inquiries across multiple channels and ensure issues are resolved efficiently. Working closely with the Ecommerce team and reporting to the Director of Ecommerce, this position plays a key role in delivering a thoughtful, high-quality customer experience. Adaptability, sound judgment, and the ability to thrive in a fast-paced environment are essential, with culinary and Salesforce experience considered strong assets.
Responsibilities
Respond to customer inquiries via email, chat, and other digital channels in a clear and professional manner
Assist customers with order questions, returns, refunds, exchanges, and billing issues
Review and manage orders in the order management system, including tracking, backorders, and delivery concerns
Troubleshoot basic technical issues related to logins, checkout, and account access
Accurately document all customer interactions and actions taken
Identify when issues should be escalated and route them appropriately
Take ownership of customer issues through resolution
Follow company policies while using sound judgment when exceptions are needed
Communicate recurring issues or trends to management team to help improve processes and the customer experience
Minimum Requirements:
High School Diploma or Equivalent
Previous customerservice experience
Strong written communication skills with the ability to explain information clearly and calmly
Comfortable working in multiple computer platforms simultaneously
High attention to detail and accuracy
Naturally inquisitive with proactive problem-solving abilities
Strong problem-solving and time management skills
Team player with the ability to collaborate effectively across all levels of the organization
Capable of embracing new technology
Ability to manage a high volume of inquiries while maintaining quality
Reliable, organized, and able to meet response time expectations
Desired
College degree
Previous customerservice experience, preferably in an e-commerce or order-based environment
Microsoft 360 - Excel experience
Salesforce experience
Call center experience
Culinary experience
Fortune Fish & Gourmet is an equal opportunity employer.
$26k-31k yearly est. Auto-Apply 6d ago
Continuous Care Engagement Specialist
3:15
Customer service agent job in Macon, GA
Job Description
3:15 is looking for a Continuous Care Engagement Specialist to join our dynamic team. As a Continuous Care Engagement Specialist, you will play a crucial role in improving patient care and building lasting relationships with healthcare providers. Our company is passionate about changing the delivery of healthcare and transforming the industry. As a family-founded and led organization, we value collaboration, innovation, and excellence. Join us in making a difference in the lives of patients and healthcare professionals.
Responsibilities
Serve as the primary point of contact for healthcare providers, ensuring effective communication and collaboration.
Coordinate and implement patient engagement strategies to improve continuity of care.
Enroll eligible patients in the continuous care programs including device assignment and nurse welcome call scheduling
Assist with the coordination of medical equipment and supply delivery to patients' homes.
Document and maintain accurate and up-to-date patient records.
Requirements
At least 2 years of experience in a healthcare or patient engagement role.
Excellent interpersonal and communication skills, with the ability to build rapport and trust with patients and healthcare providers.
Strong knowledge of healthcare regulations and best practices.
Proven ability to work independently and as part of a multidisciplinary team.
Strong desire to collaborate and communicate efficiently.
Self discipline and motivation.
Detail-oriented with strong organizational and time management skills.
Proficiency in using electronic medical records systems and other healthcare software.
Benefits
Collaborative work environment
Making a difference in patients' lives every day
Health Care Plan (Medical, Dental, & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary, & AD&D)
Paid Time Off (Vacation, Sick, & Public Holidays)
Full time (40 hour week), Monday-Friday 8AM-4:30PM
Monday-Thursday will be in doctor's office (depending on placement that's Macon or Warner Robins) and Friday will be in the Macon 3:15 office on Zebulon Rd.
MUST have reliable transportation
$16-$18 per hour
$16-18 hourly 26d ago
Service Dispatcher
Ricky Heath Plumbing, Heating, Cooling
Customer service agent job in Macon, GA
Job Description
Hard Work Deserves A Generous Reward. Get Rewarded. At Ricky Heath Plumbing Heating & Cooling, we are more than just a plumbing company; we are a family. Our mission is to provide exceptional plumbing services in Macon and the surrounding areas while nurturing a culture that values our employees, cherishes our clients, and uplifts our community. Join that mission, and you will enjoy:
A Smaller, More Flexible & Nimble Company
Competitive Pay & Special Bonuses - Earn to $20/hr + bonuses
Growth Opportunities
Ongoing Training to Learn Valuable Skills
Paid Time Off
Employee Appreciation
The Service Dispatcher is the quarterback of our plumbing, heating, and cooling team-calling the plays, keeping the pace, and making sure every move sets our technicians up for success. In this role, you'll coordinate daily schedules, optimize routes, and ensure timely service delivery while being the reassuring voice on the phone for our customers. If you bring positive energy, thrive on solving challenges in real time, and have an intuitive knack for keeping things running smoothly, this is your chance to shine at the center of the action.
Responsibilities:
Assign service calls to service techs to based on skills, location, and workload.
Monitor job progress in real time, adjusting schedules for emergencies or delays.
Optimize routes to reduce travel time and maximize productivity.
Communicate schedule changes to technicians promptly.
Requirements:
High School Diploma or GED Required
Excellent customerservice experience required; previous dispatching experience especially in residential services is a plus.
Basic computer skills including Word, Excel, and any other software used by the company.
Exceptional interpersonal and communication skills both written and verbal.
Geographical knowledge of service area and/or map reading skills.
Ability to work extended hours, nights or weekends when needed.
Competitive individual contributor who also loves to win as a team
Able to pass a background check, MVR and a drug test
We are an equal opportunity employer.
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How much does a customer service agent earn in Warner Robins, GA?
The average customer service agent in Warner Robins, GA earns between $18,000 and $30,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.
Average customer service agent salary in Warner Robins, GA
$23,000
What are the biggest employers of Customer Service Agents in Warner Robins, GA?
The biggest employers of Customer Service Agents in Warner Robins, GA are: