CUSTOMER SERVICE
Customer service agent job in Burton, OH
Customer Support Specialist - Order Fulfillment & Logistics Location: Burton | Full-Time $20-21/HR Help shape the future of airflow. At the heart of everything we do is a clear mission: Shaping airflow for future generations. For over 60 years, we've been a global leader in axial fan technology, serving industries like HVAC/R and powertrain cooling with custom-designed, high-performance solutions.
With our 2023 integration of VIP Air Empowerment-Italy's market leader and our new global HVAC/R R&D hub-we've added deep engineering expertise and cutting-edge wind tunnel testing capabilities to our team. Now, we're scaling innovation like never before-and we need the right people to help drive that progress.
We're looking for a Customer Support Specialist - Order Fulfillment & Logistics to join our team. This is a pivotal role that ensures customers receive the service, documentation, and delivery execution they expect-on time, and with precision.
? What You'll Be Doing:
Serve as the main point of contact for incoming purchase orders, verifying accuracy and ensuring timely order entry.
Send internal preliminary order confirmations, helping to align internal teams and proactively flagging special requirements.
Communicate with customers regarding order status, delivery timelines, and basic quotations when needed.
Coordinate the end-to-end order fulfillment process, ensuring orders flow smoothly from receipt to shipment.
Manage daily interaction with freight partners and carriers, ensuring timely and cost-effective delivery.
Prepare and process shipping documentation, including international customs paperwork and compliance documents.
Address and resolve delivery issues or complaints proactively and professionally.
Collaborate closely with logistics, sales, finance, and warehouse teams to ensure a seamless customer experience.
Maintain accurate records using ERP and CRM systems, supporting traceability and visibility at every step.
? What We're Looking For:
We're seeking a service-minded, detail-driven, and operationally sharp professional who can confidently manage the order-to-shipment lifecycle in a dynamic, international environment.
Must-Haves:
3+ years' experience in customer support, logistics coordination, or supply chain operations (preferably in manufacturing or industrial settings)
Proven ability to manage multiple priorities while maintaining high attention to detail
Strong problem-solving skills and excellent written and verbal communication
Comfortable working cross-functionally across departments
Proficient with Microsoft Office; familiarity with Microsoft Dynamics 365 (D365) or similar ERP systems is a plus
Nice to Have:
Knowledge of Incoterms, international shipping procedures, and customs documentation
Experience in post-order customer service or customer logistics roles
? What We Offer:
A permanent position in a globally respected and growing international company
A collaborative, dynamic work environment where your voice matters
Opportunities for career advancement and professional development
The chance to contribute to a mission-driven company focused on innovation, sustainability, and customer success
Ready to help us shape the airflow of the future?
#TalrooMiddlefield
Call Center Rep - Event
Customer service agent job in Hudson, OH
At Leaf Home people are at the heart of everything we do, and we've crafted a team of the very best to ensure we make a difference. We are the largest home services company in North America with four different business units with award-winning product offerings. Our Inside Sales Representatives are the foundation of our winning team. Read more below to find out why Leaf wants to be YOUR company.
What's in it for you?
No Cold Calling -All leads the customer has asked US to contact THEM!
No Experience Necessary - desire to win every day is required!
Weekly Performance Focused Pay - base hourly rate + unlimited incentive based on daily, weekly, monthly goals…top agents make $30+ per hour…we win together, the better we do, the more you make
Free Benefits - Heath, Dental, and Vision are FREE for employees! Our company paid plans also offer low co-pays and low deductible too! Gym reimbursement is also included!
Meals - No such thing as a free lunch…almost…we provide fresh meal delivery at under $5 per meal
Casual Dress - Be comfortable while taking with potential customers
Training & Advancement - All of your training is paid and Growth equals more opportunity for all employees - our leadership team is developed from within!
Position Summary: Agents are responsible for speaking with potential customers regarding their product needs and scheduling the customer for a sales consultation. Customer leads are generated through multiple lead generation channels including, but not limited to, event marketing, digital ads, radio, and television.
Essential Duties and Responsibilities:
Focus efforts on maximizing lead conversion from initial contact to set appointment
Use learnings from comprehensive training program to successfully set customer leads
Initiate outbound calls for digital advertisement sales leads generated
Answer inbound calls received through multiple lead generation channels in a prompt and professional fashion
Serve as initial point of contact for potential customer via phone and email
Review information provided by customer to confirm accuracy, determine availability for in-home sales consultation
Overcome objections from potential customer regarding scheduling, cost, etc. to schedule sales consultation as soon as possible
Document and update customer interaction within customer relationship management (CRM) system
Promote teamwork through consistency, reliability and group cohesiveness
Experience and Minimum Qualifications:
High School Diploma or equivalent
Ability to learn sales systems and processes for inside sales center
Ability to juggle various work activities
Ability to thrive in a fast-paced, high-energy, team-oriented
Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.
Detail-oriented and can focus on the task at hand,
Excellent verbal and written communication skills are required for communicating with internal and external parties
Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one's own actions, performance, and decision
Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access)
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)
Leaf Home Core Values
Our vision is to continue to be the leading innovator of direct-to-consumer home safety and improvement solutions. TNT - Today, Not Tomorrow. By being cognizant of the present, attacking problems, and presenting ground-breaking solutions today, our team strives toward a better tomorrow.
Diversity and Inclusion Statement
Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.
Equal Opportunity Statement
Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).
Customer Development Representative
Customer service agent job in Minerva, OH
Join One of the Fastest-Growing Remodeling Companies in the U.S!
Home Genius Exteriors has skyrocketed from $2.7M to $161M in just 6 years-and we're on track to hit $1B faster than anyone in the industry. We're looking for ambitious individuals ready to grow their careers in a fast-paced, high-energy environment.
What You'll Do:
Connect with new clients and set inspection appointments
Promote our top-rated products and services
Engage customers through face-to-face presentations
Sharpen your skills in weekly training sessions
What We're Looking For:
18+ years old, no experience or education required
Strong communication & people skills
Confident, motivated, and eager to grow
Flexible schedule: weekdays (11-7) & 4 weekend days/month
Pay & Perks:
$17.25-$22/hr base ($25-$35+/hr with bonuses)
$65K-$135K+ annual earning potential (no cap, not a commissions position)
Bonuses, company trips (Cancun, Vegas, Bahamas), events & perks
Company vehicle for fieldwork
Health, dental & vision (with advancement - employees must qualify for these benefits: full time employee, earning the promotion of team lead before benefits packages can be offered)
Why HGE?
We're redefining remodeling-with a 97% employee satisfaction rating and 4.9 stars on Google. Here, you'll find more than just a job-you'll find
A Different Experience.
Customer Service Representative
Customer service agent job in Aurora, OH
Waterway is hiring Customer Service Associates at our Bainbridge, Pepper Pike, and Hudson locations! Join our Team - Every day is an opportunity to Shine!
Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!
You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!
Compensation: Average is $19 per hour ($15.25 base pay + sales bonuses).
Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.
Locations:
Bainbridge - 7010 Aurora Rd, Aurora, OH 44202.
Pepper Pike - 30299 Chagrin Blvd, Pepper Pike, OH 44124
Hudson - 5611 Darrow Rd, Hudson, OH 44236
Other locations across Cleveland available.
What else you'll enjoy:
People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers.
Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
Flexible Scheduling - variable schedules built around your availability.
Perks and Discounts - free carwashes plus fuel and retail store discounts
Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus.
Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.
Waterway is proud to be recognized a multi-time USA Today Top Workplace as voted by our team members!
Qualifications:
What you need:
Be friendly and engaging! A positive attitude and a will to succeed!
No experience required. Experience in customer service, retail, or sales preferred.
Minimum Requirements:
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
Ability to complete all required trainings/certifications required to perform any of the required functions.
Responsibilities:
What You'll Do - The Details:
Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
Car Washes - identify customer needs and present complimentary solutions.
Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Other Functions
Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
Perform various transactional functions to meet customer demand and store staffing needs.
Various other functions as identified and directed by management.
Physical Requirements:
Work Environment/Physical Demands
Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Cognitive - perform arithmetic calculations and operate data entry devices.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement:
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (...@waterway.com). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
Customer Service Expert II
Customer service agent job in Moon, PA
Calgon Carbon | A Kuraray Company is growing-and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world.
Customer Service Expert II Location: Headquarters - Moon Township, PA
Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match! Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.
Hours of work: Full-time position with hours Monday-Friday 8:30-5:00
The Customer Service Expert II will process all SAP order types, both domestic and international) for all products and services (carbon, service, equipment, IX, third party items) from order entry to the coordination of all the necessary paperwork associated with these types of orders (proforma paperwork, shipping documents, etc.). The incumbent will work very closely with Sales, Logistics, Equipment Project Managers, Field Services, Finance, Quality, Plants and Warehouses to process orders from receipt through invoicing. Duties and Responsibilities (not limited to)
Responsible for correct SAP order entry to ensure material, transportation, field services, samples, COA or other documents are executed according to the customers' POs
Provide material availability and delivery information to sales staff, customers, etc.
Facilitate necessary communication to ensure order confirmation (material availability and credit)
Secure information for creation and maintenance of customer master files and price condition records in SAP
Provide freight quotes to customers for LTL shipments using the company's FDS tool
Research and manage customer invoice questions and customer complaints for resolution of immediate and future issues and to avoid/resolve aging accounts receivable problems
Ensure appropriate and thorough review of month-end closing items (credits, condition records, manual pricing, PO documentation) to prevent any deficiencies in revenue recognition process
Qualifications
A high school diploma or equivalent certification is required
2-3 years of sales and distribution or customer service experience is required
SAP experience is required
Demonstrated ability to work in a team, multitask, set priorities, and deal with confidential information
Knowledge of Calgon Carbon's products, services, organizational structure and business processes preferred
International/Export Customer Service experience with clear understanding of Incoterms 2010 / 2020 preferred
Fluency in Spanish preferred
About Calgon Carbon
At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we've been at the forefront of developing cutting-edge technologies and solutions to meet the world's evolving air and water purification needs.
Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron.
In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe.
Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran
Auto-ApplyCall Center Customer Service Agent
Customer service agent job in Akron, OH
Job DescriptionDescription About Twinechart: Twine Chart is a dynamic and innovative company specializing in providing comprehensive data visualization and analytics solutions. We empower businesses to make informed decisions by transforming complex data into easily understandable visual formats. Our team is dedicated to delivering cutting-edge tools and services that enhance data-driven decision-making.
Position Overview:
We are currently seeking a dedicated and enthusiastic Call Center Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, helping them with their inquiries and providing top-notch service.
Salary Range:
$18.00 - $27.00 per hour.
Key Responsibilities
Answer inbound customer calls and assist customers with inquiries.
Provide accurate information regarding products and services offered.
Resolve customer complaints in a professional and efficient manner.
Document interactions with customers accurately in the system.
Follow up with customers to ensure satisfaction and offer additional assistance.
Maintain knowledge of current promotions and product offerings.
Collaborate with team members to improve processes and share best practices.
Skills, Knowledge and Expertise
High school diploma or equivalent; associate degree preferred.
Previous experience in a call center or customer service role is a plus.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Ability to work in a fast-paced environment and manage multiple tasks.
Proficient in using computer systems and software applications.
Willingness to work flexible hours, including evenings and weekends.
Benefits
Comprehensive health, dental, and vision insurance
401(k) plan with company match
Paid time off (PTO) and holidays
Professional development opportunities
Employee wellness programs
Customer Service Agent
Customer service agent job in Streetsboro, OH
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: Streetsboro, OH
Division: Contract Logistics
Job Posting Title: Customer Service Agent
Time Type: FTE
POSITION SUMMARY
The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSRs are also responsible for accurate and timely order processing to support the efficient operation of the site.
As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Customer Service
Process and input all customer orders.
Running and printing shipments from WMS.
Run stock reports to check for product availability.
Generate all related paperwork and necessary information required for customer work orders
Checking all orders for special requests
Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise.
Follow up with other departments to ensure the service standards are being met.
Assure proper invoicing of accounts by verifying customers as required.
Handles returned merchandise in an efficient manner and assure proper credit is given to the customer.
Customer Interfacing Activities
Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction.
Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.
Documentation
Ensure the accuracy of all receiving and shipping documents.
Gather and maintain all data and records relative to shipping and receiving activities.
Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents.
Prepare any reports concerning customer service as required by supervisors.
Assist in resolving any discrepancies.
Data Entry
Operate the computer terminal in a proficient manner.
Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion.
Clerical
Oversee all paperwork associated with orders and maintain the corresponding files.
Answer phone calls and operates various types of office machines and computers necessary to perform duties.
Greet customers and visitors to the office.
Effectively correspond with customers as required.
Communication
Answer incoming telephone calls in a cheerful, courteous, and timely manner.
Promptly route each call to the proper party, taking messages when necessary.
Assist callers with general information and inquires.
Direct visitors to appropriate department.
Assist drivers at check in window various times though out the day.
OTHER DUTIES (Site Specific)
CSR's may be expected to cross train in other administrative staff functions to support the site and contribute to associate development.
Work overtime as dictated by business whether mandatory or voluntary.
SUPERVISORY RESPONSIBILITIES
None
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
Must have a high school diploma or general education degree (GED).
1 year experience in Customer Service-related capacity
Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate
Certificates, Licenses, Registrations or Professional Designations
N/A
SKILLS, KNOWLEDGE AND ABILITIES
Computer Skills
Intermediate computer skills
Proficient with MS Office Applications
WMS functions
Language Skills
English (reading, writing, verbal)
Business writing proficiency
Mathematical Skills
Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.
Other
Strong attention to detail accuracy and accomplish job task in a timely manner.
Ability to perform duties with minimal supervision or guidance.
Ability to multi-task
Effective communication skills
Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.
PREFERRED QUALIFICATIONS
1-3 years warehouse/logistics support experience
2-3 years' experience in Customer Service-related capacity
PHYSICAL DEMANDS
Occasionally
Handling/Fingering, Sitting
Frequently
Bending
Constantly
Walking and Standing
Ability to Lift/Carry and Push/Pull
21-50 pounds
Reach above shoulder, reach outward, squat, or kneel.
Other Physical Requirements:
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
Service Solutions Executive (Central / Mid-West)
Customer service agent job in Hudson, OH
PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.
PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On , which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.
Service Solutions Executive
Location Preference: Candidates should reside in or near the following states to be considered for this role: Montana, Idaho, Wyoming, Nebraska, North Dakota, South Dakota, Kansas, Oklahoma, Arkansas, Louisiana, Minnesota, Iowa, Wisconsin, Illinois and and Missouri.
About PartsSource
PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 U.S. hospitals and 15,000 clinical sites, we empower providers and service organizations to maximize clinical availability for patient care. Our platform digitizes and automates the procurement of parts, services, and training, creating a data-driven, reliable, and efficient digital supply chain for healthcare.
Our team members thrive when they feel ownership, respect, and success. We value collaboration, innovation, and diverse perspectives-fueling our performance, growth, and impact. Together, we're committed to Ensuring Healthcare is Always On , for our customers, patients, and communities.
About the Job Opportunity
We are seeking a seasoned, mission-driven Service Solutions Executive to accelerate PartsSource's growth across our PRO multivendor service offerings. In this high-impact role, you will drive new business acquisition, expand market share, and cultivate strategic customer relationships. You will design enterprise service strategies, navigate complex sales cycles, and partner cross-functionally to deliver solutions that transform how health systems manage medical equipment service operations. This is a revenue-driving, relationship-centric role for a proven healthcare sales leader.
What You'll Do
Drive Value-Based Business Development
Lead a comprehensive multivendor service sales strategy including opportunity creation, solution design, and financial negotiation.
Build strong, trust-based relationships with stakeholders across Clinical Engineering/HTM, Supply Chain, Finance, and Executive Leadership.
Conduct needs assessments to uncover medical equipment service challenges and tailor solutions to operational priorities.
Deliver compelling presentations and demonstrations showcasing PartsSource's service value proposition.
Educate customers on the full portfolio of PRO service offerings to deepen engagement and adoption.
Collaborate Cross-Functionally to Deliver Customer Success
Partner closely with PRO Parts and enterprise teams to align strategies that maximize customer value.
Coordinate with Pricing, Marketing, Legal, and Finance to progress transactions through the deal desk, RFP responses, and contracting.
Serve as the bridge between sales, technical resources, and service delivery for seamless implementation and execution.
Translate customer requirements into actionable insights for internal teams.
Drive Operational Rigor and Sales Excellence
Manage territory planning, account prioritization, pipeline development, and opportunity progression using CRM tools.
Maintain accurate forecasts, close plans, stakeholder maps, and sales reporting for your region.
Prepare competitive proposals and solution recommendations rooted in customer needs and organizational value.
Ensure consistent performance through disciplined adoption of PartsSource's sales process.
What You'll Bring
Your Background
10+ years of successful experience in healthcare service sales, consulting sales, strategic account management, or related field.
Deep understanding of healthcare operations, clinical engineering/HTM, supply chain, financial stakeholders, and regulatory considerations.
Demonstrated success in managing complex sales cycles and closing enterprise-level service contracts.
Experience with multivendor service models or healthcare technology service solutions strongly preferred.
Proven ability to manage large, strategic healthcare accounts and build long-term executive-level relationships.
Bachelor's degree in Business, Healthcare Administration, or related field required; Master's preferred.
Ability to travel 50% or more throughout the Northeast region.
Who We Want to Meet
Act Like an Owner: You demonstrate Accountability & Execution, consistently advancing complex deals and honoring commitments to customers and internal partners.
Serve with Purpose: You bring strong Customer Centric instincts, shaping solutions that solve real operational challenges for healthcare providers.
Adapt to Thrive: You show Managing Ambiguity, navigating shifting customer priorities and complex healthcare environments with confidence.
Collaborate to Win: You exhibit Influence & Communication, engaging cross-functional teams and executive stakeholders with clarity and credibility.
Challenge the Status Quo: You apply Curiosity & Problem Solving to uncover value opportunities, rethink traditional service models, and elevate customer outcomes.
About PartsSource
Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. PartsSource employs over 700 employees nationwide that committed to supporting healthcare providers and ensuring healthcare always on.
In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry.
Read more about us here:
· PartsSource Named to Newsweek's List of the Top 200 America's Most Loved Workplaces for 2024
· PartsSource Named Among the Top 50 Healthcare Technology Companies of 2025
· PartsSource Named Among the Top 25 Healthcare Software Companies of 2025
· PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List 2025
· WSJ: Bain Capital Private Equity Scoops Up PartsSource
PartsSource values diversity and is committed to Equal Employment Opportunity, ensuring decisions are made regardless of race, gender, disability, or background. We welcome applicants from all walks of life and provide an accessible hiring process for everyone.
Legal authorization to work in the U.S. is required.
Auto-ApplyCustomer Service
Customer service agent job in Canton, OH
Job Description
Job Title:
Retail Associate
PTO
Earned
Department/Group:
Brickden Group dba Mary Ann Donuts
Travel Required:
Not Required
Level/Salary Range:
Hourly + Merit Raises
Position Type:
Customer Service
Contact:
Will Train Applicant(s):
On the job training provided
Flexible Schedule
External posting URL:
Internal posting URL:
Applications Accepted By:
On Line Only
*********************
Select: Employment under the About Us tab on our website
Locations:
1. 5039 West Tuscarawas St. NW Canton, OH 44708
2. 4222 Hills & Dales RD NW Canton, OH 44708
3. 2131 Columbus RD NE Canton, OH 44705
4. 2909 Cleveland Ave SW Canton, OH 44707
Job Duties
-Fulfilling customer orders by properly bagging and boxing donuts
-Understand and Operate POS systems and credit card machines, reconciling cash drawers
-Learning how to operate espresso machines and commercial coffee equipment
- Memorizing hot and cold drink recipes
-Completing daily cleaning and sanitizing procedures
Qualifications
Previous experience with similar food service is preferred but NOT required
Food Service certification will help with placement not required.
Hours of availability
3:30am- 6:30pm
We can work around specific needs however the more availability the better opportunity for pay growth and company advancement.
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Up3Qe9709L
Customer Service Agent
Customer service agent job in New Middletown, OH
Job Description
About the Company
Daprile Insurance Group - New Middletown is a leading insurance company that values customer satisfaction and employee growth. Join our team today!
Description of the role
Welcome to Daprile Insurance Group in New Middletown, Ohio! We are looking for a experienced Customer Service person to join our team.
Responsibilities
Answer phone calls.
Handle customer inquiries to resolution.
Process orders, forms, and applications.
Benefits
Compensation: $14 - $18 per hour + monthly bonus
Opportunity for growth and advancement.
Health insurance
Dental insurance
Vision insurance
401(k) plan + company match
Experience
Proven experience in customer service or a related field.
Computer savvy with the ability to navigate new systems a plus.
Strong communication skills in English.
Ability to understand market trends and customer needs to develop effective sales strategies.
A proactive approach to problem-solving and the ability to work independently as well as part of a team.
Property & Casualty license (preferred or willing to complete within 30 days of starting)
Work Location: In person
We are an equal opportunity employer and prohibit discrimination/harassment without regard to
race, color, religion, age, sex, national origin, disability status, genetics, protected veteran
status, sexual orientation, gender identity or expression, or any other characteristic protected by
federal, state, or local laws.
Customer Service/Ramp Agent
Customer service agent job in Franklin, PA
PART TIME POSITION Customer Service/Ramp Agent (Venango Regional Airport) responsibilities will include but are not limited to: Customer Service Responsibilities Ability to accept personal responsibility for resolving concerns Excellent work ethic and demonstrate the ability to act with purpose and urgency
Safety of our customers, crew members and co-workers
Apply security measures as appropriate and protect SIDA
Preparing and issuing tickets, computing fares, issuing refunds
Checking passports and travel documents
Correctly route passengers and baggage during check-in
Working at arrival or departure gates
Ensuring the on-time departures of aircraft
Assist special need passengers including wheelchair services
Answering general travel inquiries, and successfully resolving customer issues
Prepare flight paperwork
Load and unload baggage, mail and cargo
Direct aircraft to and from gates
Perform aircraft services such as lavatory, water, and de-icing (winter operations)
Expeditious baggage delivery to baggage claim
Sort baggage in bag makeup area
Operate Jetbridge and Ground Service Equipment (GSE)
Perform accurate aircraft search
Close counter and ramp areas following flight closing and complete flight stats
Cleaning and upkeep of all work areas
Successfully complete any recurrent or required additional training
Perform other duties assigned
This list is not all inclusive and a Customer Service Agent may be required to perform duties not identified in the above list
Qualifications
CUSTOMER SERVICE QUALIFICATIONS:
Eligibility to work in the United States without sponsorship
Minimum age 18, High school diploma or G.E.D. Additional education is a plus
Ability to read, write, speak, and understand the English language. Second language is a plus
Excellent communication skills that include speaking to large groups and individual customers
Familiarity with computers
Ability to work any available schedule to include nights, weekends, holidays, and overtime
Ability to work indoors and outdoors with strength and stamina to endure standing for entire and during inclement weather
Ability to lift 50 lbs up to 70 lbs occasional over your head with stamina to bend, stoop and crawl in confined spaces
Successful completion of post-offer pre-employment DOT drug screening
Successful completion of FBI criminal history check that reveals no disqualifying felony convictions in 10 years
Ability to provide 10 years of employment, education, unemployment history per FAR 108.33
Must possess a valid driver's license with 3 yr good driving record and provide a copy
Ramp Agent responsibilities will include but are not limited to
• Marshaling aircraft into parking positions
• Unloading baggage and delivering it to baggage claim area
• Loading luggage onto departing flights &assisting special needs passengers
• Loading and unloading carry-on bags, cleaning aircraft cabins, servicing aircraft lavatories
• Connecting and disconnecting external power generators to the aircraft
• Boarding catering supplies, performing security functions, preparing aircraft weight and
balance paperwork
• Coordinating with pilots, airline dispatch office, and the customer service department
• Conduct other work duties as assigned
Ramp Agent Qualifications
• Must be able to work any shift in a 24-hour period, including days, nights, weekends and
holidays
• Must be extremely flexible; willing and able to prioritize Quickflight (Silver) work schedule
• Must be able to work in a fast paced, deadline driven environment
• Must have professional appearance (visible tattoo's must be covered)
• Excellent attendance and punctuality required
• Valid Driver's License (3 year driving record required with no more than 3 moving violations in
3 years. No alcohol or drug related violations)
• Must be legally authorized to work in the U.S. for any employer without sponsorship
• Must be able to pass a Drug and Alcohol Screen, FBI Fingerprint & Criminal History check
Other Requirements
• Sight: Must be able to see well enough to read reports
• Hearing: Must be able to hear well enough to communicate with customers, vendors and
team members.
• Standing, walking, climbing. stooping, kneeling and lifting are required
• Must be willing to work in outdoor environment (heat and humidity, rain etc.)
• Lifting/Pulling/Pushing: Must be able to lift up to 50 lbs. repeatedly and 75 lbs. with
assistance.
• Must be able to type and use technical sources
• Safety awareness and training will be provided
ADDITIONAL INFORMATION:
All your information will be kept confidential according to EEO guidelines.
Interested parties may reply directly to this ad._
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers
Additional Information
All your information will be kept confidential according to EEO guidelines.
Licensed Insurance Customer Service
Customer service agent job in Canton, OH
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Insurance Customer Service - State Farm Agent Team Member.
We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
What we provide
Hourly pay plus commission
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Must live within a 15-mile radius of office at 2645 Cleveland Ave NW Suite 6, Canton, OH 44709
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Universal Agent
Customer service agent job in Butler, PA
Are you the type of person that enjoys working for a Company where employees are valued, rewarded, and encouraged to challenge themselves to grow personally and professionally? Do you like working for a family owned Company that is a leader in each of our respective industries and allows you the opportunity to contribute to our success?
If you answered “yes,” then apply now for your opportunity to join a remarkable organization where personal and career goals are realized.
OUR NEXT CLASS ANTICIPATED START IS: Monday, January 12, 2026
(date and time subject to change)
Apply now to be considered.
What's In It For You
Competitive hourly wage with free/discounted services
Award-winning, positive work environment
Benefit eligibility on your first day with low employee premiums that are far better than the industry average
Free Company services such as Internet, video, and telephone through Armstrong Cable. What's even better is you can enjoy discounted services from our affiliate companies
Opportunity for advancement
Employee recognition programs
401(k) plan participation
What You'll Be Doing
Resolve routine inbound and limited outbound customer inquiries over the telephone
Proficient handling of technical support inquiries for, Internet, phone, email, and other troubleshooting needs.
Proficient handling of video product troubleshooting, and product attributes.
Accurately enter service call information including communication of troubleshooting steps performed.
Isolate customer issues and field requests regarding our Cable Telephony product.
Responds to customer concerns/requests, explains available options, and meets call quality expectations.
Promote sales by explaining available services.
Use provided training materials and job tools to quickly and accurately resolve customer issues
Other functions that may be assigned
What You'll Need
Technology-related certifications or accredited degrees preferred.
Understanding of traditional Ethernet and wireless networks as well as MoCA networks.
Strong typing, verbal and written skills are necessary for success.
Familiarity with desktop and mobile operating systems as well as security software packages.
Experience with third-party entertainment platforms and services preferred.
Ability to quickly and effectively adapt to changes in the work environment.
Coachable person who is eager to learn new skills and take on new responsibilities.
Must have the ability to work flexible afternoon/evening weekday and/or weekend shifts.
Ideal candidates have at least 6 months of experience in a customer service, retail or office environment
Strong communication skills; friendly attitude, active listener, articulate, self-assured and professional
Motivated and dependable person with strong work ethic and a high degree of integrity
Who We Are
The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.
Armstrong is an Equal Opportunity Employer.
Auto-ApplyCall Center Representative
Customer service agent job in Fernway, PA
Cellular Sales
Call Center Representative
Customer Service | Business Development
Cellular Sales is Growing!
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
JOB DESCRIPTION
Summary/Objective
Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
Follow up on distributed leads
Generate store traffic and contribute to the markets success
Handle customer inquiries both by phone and text
Support sales force by generating sales leads
Follow communication scripts when handing different topics
Research required information using available resources
Provide customers with product and service information
Candidates should be able to take feedback and criticism to improve productivity and character
Competencies
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position.
Travel
No travel is expected for this position.
Required Education and Experience
High School diploma or GED
Preferred Education and Experience
Previous office experience
Proficient in Microsoft Office
Knowledge of customer service principles and practices
Experience in a call center or customer service environment
Data entry and typing skills (including 10 key)
Essentials
Positive attitude
High school diploma or equivalent; college degree preferred
Minimum two years of related work experience
Effective communication skills
Interest and understanding of technology products and services
Business ownership mentality
Compensation
The highest in the wireless industry
Auto-ApplyCUSTOMER SUCCESS TEAM- REPRESENTATIVE
Customer service agent job in Grove City, PA
Job Description
The Customer Success Team (CST) member is responsible for accurately and efficiently processing customer orders submitted by our sales staff in a designated region. This support will be achieved through a combination of Inventory Management (MRP), Logistics and Customer Service efforts. The ideal candidate will be self-motivated, organized, and have impeccable communication and time management skills.
Responsibilities and Duties
All functions, duties, or tasks are to be carried out in an honest, ethical, and professional manner and are to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
Responsibilities (include but are not limited to):
Processing Customer Orders submitted by our sales staff in a specified region. This includes but is not limited to:
Verification of Customer Information including Billing Address, Shipping Address, Payment Terms, Expected Timing of Delivery, Customer Point of Contact, Customer Accounts Payable Contact, and Delivery Contact.
Reviewing inventory from production facilities to ensure Customer Delivery Timeframe is realistic.
Communicating with the Material Requirements Planning (MRP) team about any large projects and providing accurate request and ship dates to ensure materials are available.
Review Quantity of Product, Pricing, Delivery or Pick-up and Sales Tax status.
Ensure proper documentation has been received. This includes signed quotes, purchase orders, customer deposits, tax exemption forms, credit applications, etc.
Work with Freight Vendors to determine the best carrier(s) and the appropriately sized trucks to use to deliver the material in a timely manner.
Monitor open orders to ensure accurate anticipated ship dates and update ship dates as needed and close out items that have shipped.
Manage Customer Orders from the time the order was placed until invoicing while ensuring that Orders are invoiced as efficiently as possible.
Manage Purchase Orders for Freight Vendors for accurate costing.
Other office duties as required
Service Dispatcher/Office Coordinator
Customer service agent job in Akron, OH
Benefits:
401(k) matching
Competitive salary
Health insurance
Paid time off
The Service Dispatcher reports to the Office Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. Benefits
Paid Training
Flexible Scheduling
Competitive Compensation
Year-Round Work
Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with ENG Heating & Cooling, Inc. service technicians, suppliers, and service customers. Representative duties include:
Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians.
Being a main point of contact for incoming calls and assisting and directing customers to help resolve their needs in the form of troubleshooting, payment collections, dispatching, reviewing sales estimates and/or escalating to other staff for additional assistance.
Overseeing warranty registration, documentation mailing, filing, safe record keeping and processing of payments.
Maintaining a working relationship with other office staff on the collection of problem accounts, negotiating credit when applicable to build the customer base.
Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the appropriate leadership.
Performing related staff-level duties as directed by the Office Manager.
Job Qualifications:
Proven experience in a customer service environment preferably in HVACR contracting or building services industry.
Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired.
Be a self-starter and ability to work independently and as a team member.
Preferred knowledge of CRM software.
Proficient in computer skills, including Microsoft Office, online permit processing, and general office equipment.
Basic knowledge of HVACR technology, including the ability to provide support, and even advice, to an on-site technician.
Knowledge of HVACR-related terms, training, job-costing, marketing and sales.
Skill and ability to sell service jobs and service contracts in a letter, and on the phone.
Ability to assist technicians scheduled for call duty in delivery of prompt, efficient service to all customers.
Current (state) driver's license.
Compensation: $20.00 - $24.00 per hour
There are many exciting options for a career in HVACR waiting to be explored.
If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!
Auto-ApplyService Dispatcher - Preston Motors - New Castle PA
Customer service agent job in New Castle, PA
Job Description
Service Dispatcher
Our dealership is seeking a detail-oriented and organized Service Dispatcher to coordinate the flow of repair orders between Service Advisors, Technicians, and Parts personnel. The Service Dispatcher plays a key role in ensuring efficient shop operations, timely completion of repairs, and high customer satisfaction by managing workload distribution and maintaining effective communication across the service department.
Responsibilities
Assigns work to technicians based on skill level, availability, and priority of repairs
Monitors the progress of repair orders to ensure timely completion
Coordinates with Service Advisors to prioritize customer appointments and walk-ins
Communicates with the Parts Department to ensure timely availability of required parts
Balances shop workload to maximize productivity and efficiency
Updates Service Advisors on repair status and technician availability
Maintains accurate records of repair orders, time tracking, and job assignments
Ensures compliance with manufacturer and dealership repair procedures
Assists with scheduling and adjusting technician work assignments as needed
Participates in daily service meetings to align team goals and address workflow challenges
Compensation
$15.00 per hour
Requirements
This position requires excellent communication, time management, and problem-solving skills. The ideal candidate will have a strong understanding of automotive service operations and the ability to multitask in a fast-paced environment.
Education and/or Experience
High School Diploma or GED required
1-3 years of experience in automotive service, dispatching, or shop coordination preferred
Knowledge of automotive repair processes and terminology
Proficiency with service management systems and scheduling software
Valid Operator Driver's License (must be insurable)
Physical Demands
While performing the duties of this job, them employee often needs to walk, use their hands for detailed tasks, reach with their arms as well as speak and hear. The employee is occasionally required to sit, climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Benefits
Health, Dental & Vision Insurance
401K with Employer Match
Paid Uniforms
Paid Time Off
Paid Training
Employee Pricing on New Vehicles
Free Access to the Preston Auto Fitness Center.
About Us
Automotive News Top 150 Dealer Group
Come grow with Preston Auto! Founded in 1989 and family owned and operated ever since, Preston Auto has expanded to 10 locations with 16 brands. We are the area's largest dealer group selling more than 10,000 vehicles/yr.! At Preston Auto we offer the area's top pay, a comprehensive benefits package (401K, health insurance, onsite fitness center, and more!), and a fun and energetic work atmosphere. We take great pride in serving our customers at a world class "You Come First!" level and strive for sales leadership at all of our locations. At Preston Auto, we believe in promoting from within and as we continue to grow, our top performers have opportunities for advancement within the company. In fact, many of our store operators started out as Sales Consultants or working in our Business Development Centers! We are proud to have some of the highest retention rates and lowest turnover rates in the industry! We take great pride in not only serving our community, but also giving back to our community as well as we collaborate with the YMCA, United Way, and many other great organizations in the community.
Ticket Agent
Customer service agent job in Canton, OH
Job Details Avflight Akron-Canton - Canton , OH Part Time High School/GED Equivalent AnyDescription
General Purpose of Job:
This position is responsible for providing customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include cargo handling, ramp, aircraft cleaning, and other assigned duties.
Duties:
Provide efficient, friendly service to all of our customers.
Complete all necessary arrangements for accommodating passengers such as prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, as well as collect excess baggage charges
Complete all necessary arrangements for accommodating passengers with reservations, standby's, luggage, cabin availability and in-flight supplies
Guide passengers from the terminal to and from aircraft ensuring a safe path at all times
Perform the loading and unloading of cargo on and off aircraft
Transport cargo between terminals and aircraft
Physical handling of freight and company material
Marshalling aircraft and equipment
Operate ground equipment, including tugs and belt loaders
Clean and service cabin interiors, including cockpit, lavatories and draining lavatories
Use safety related equipment and provide de-icing service to the aircraft when needed
Perform other duties as assigned
Qualifications
Qualifications:
Excellent communication skills
Ability to push/pull/lift 50 lbs. for extended periods of time
Ability to read and write English; bilingual skills a plus
Ability to work efficiently under time constraints
Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
Must be 18 years or older
High School diploma or GED equivalent
Must pass background check, pre-employment drug test and obtain security clearance Must have authorization to work in the U.S.
Must have valid Driver's license
Must be willing to work outside in all types of weather and elevated noise levels within the airport environment
Competency/Behavioral Requirements:
Be pleasant with others on the job and display a good-natured, cooperative attitude
Be reliable, responsible, and dependable, and fulfill obligations
Strong attention to detail
Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace
Willingness to take on responsibilities and challenges
Be sensitive to others' needs and feelings and be understanding and helpful on the job
Physical Demands :
Must be able to carry 50 pound suitcase from the floor to 18 inches and carry 50 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
Work Environment:
Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.
CUSTOMER SERVICE - $20.00 per hour
Customer service agent job in Middlefield, OH
Customer Support Specialist - Order Fulfillment & Logistics Location: Burton | Full-Time $20-21/HR Help shape the future of airflow. At the heart of everything we do is a clear mission: Shaping airflow for future generations. For over 60 years, we've been a global leader in axial fan technology, serving industries like HVAC/R and powertrain cooling with custom-designed, high-performance solutions.
With our 2023 integration of VIP Air Empowerment-Italy's market leader and our new global HVAC/R R&D hub-we've added deep engineering expertise and cutting-edge wind tunnel testing capabilities to our team. Now, we're scaling innovation like never before-and we need the right people to help drive that progress.
We're looking for a Customer Support Specialist - Order Fulfillment & Logistics to join our team. This is a pivotal role that ensures customers receive the service, documentation, and delivery execution they expect-on time, and with precision.
? What You'll Be Doing:
Serve as the main point of contact for incoming purchase orders, verifying accuracy and ensuring timely order entry.
Send internal preliminary order confirmations, helping to align internal teams and proactively flagging special requirements.
Communicate with customers regarding order status, delivery timelines, and basic quotations when needed.
Coordinate the end-to-end order fulfillment process, ensuring orders flow smoothly from receipt to shipment.
Manage daily interaction with freight partners and carriers, ensuring timely and cost-effective delivery.
Prepare and process shipping documentation, including international customs paperwork and compliance documents.
Address and resolve delivery issues or complaints proactively and professionally.
Collaborate closely with logistics, sales, finance, and warehouse teams to ensure a seamless customer experience.
Maintain accurate records using ERP and CRM systems, supporting traceability and visibility at every step.
? What We're Looking For:
We're seeking a service-minded, detail-driven, and operationally sharp professional who can confidently manage the order-to-shipment lifecycle in a dynamic, international environment.
Must-Haves:
3+ years' experience in customer support, logistics coordination, or supply chain operations (preferably in manufacturing or industrial settings)
Proven ability to manage multiple priorities while maintaining high attention to detail
Strong problem-solving skills and excellent written and verbal communication
Comfortable working cross-functionally across departments
Proficient with Microsoft Office; familiarity with Microsoft Dynamics 365 (D365) or similar ERP systems is a plus
Nice to Have:
Knowledge of Incoterms, international shipping procedures, and customs documentation
Experience in post-order customer service or customer logistics roles
? What We Offer:
A permanent position in a globally respected and growing international company
A collaborative, dynamic work environment where your voice matters
Opportunities for career advancement and professional development
The chance to contribute to a mission-driven company focused on innovation, sustainability, and customer success
Ready to help us shape the airflow of the future?
#TalrooMiddlefield
Customer Development Representative
Customer service agent job in Hudson, OH
Join One of the Fastest-Growing Remodeling Companies in the U.S!
Home Genius Exteriors has skyrocketed from $2.7M to $161M in just 6 years-and we're on track to hit $1B faster than anyone in the industry. We're looking for ambitious individuals ready to grow their careers in a fast-paced, high-energy environment.
What You'll Do:
Connect with new clients and set inspection appointments
Promote our top-rated products and services
Engage customers through face-to-face presentations
Sharpen your skills in weekly training sessions
What We're Looking For:
18+ years old, no experience or education required
Strong communication & people skills
Confident, motivated, and eager to grow
Flexible schedule: weekdays (11-7) & 4 weekend days/month
Pay & Perks:
$17.25-$22/hr base ($25-$35+/hr with bonuses)
$65K-$135K+ annual earning potential (no cap, not a commissions position)
Bonuses, company trips (Cancun, Vegas, Bahamas), events & perks
Company vehicle for fieldwork
Health, dental & vision (with advancement - employees must qualify for these benefits: full time employee, earning the promotion of team lead before benefits packages can be offered)
Why HGE?
We're redefining remodeling-with a 97% employee satisfaction rating and 4.9 stars on Google. Here, you'll find more than just a job-you'll find
A Different Experience.