Best cities for a customer service and billing
The best cities for customer service and billings are Cincinnati, OH, Cleveland, OH, and Toledo, OH, based on factors like average salary and job availability per capita. Jobs and pay for customer service and billings vary across the country, but we've determined the ten best cities for customer service and billings in the U.S.
Whether you're starting your career as a customer service and billing or considering a move, this list of the best cities for customer service and billings to live in will help you decide. These aren't just the best-paying cities for customer service and billings. We also consider how easy it is to find work as a customer service and billing. While the absolute best city for customer service and billings is Cincinnati, OH, there are plenty of other great places to consider.
Keep reading to learn more about the best cities for customer service and billings in 2024.
If you're looking for a customer service and billing job, here are five companies hiring now:
10 best cities for customer service and billings in 2026
1. Cincinnati, OH
Total customer service and billing jobs: 38 Average annual salary: $33,018 Lowest 10 percent warn: $25,000 Highest 10 percent earn: $41,000 Location quotient: 74.39 2. Cleveland, OH
Total customer service and billing jobs: 0 Average annual salary: $34,281 Lowest 10 percent warn: $26,000 Highest 10 percent earn: $43,000 Location quotient: 0.00 3. Toledo, OH
Total customer service and billing jobs: 0 Average annual salary: $34,029 Lowest 10 percent warn: $26,000 Highest 10 percent earn: $43,000 Location quotient: 0.00 4. Columbus, OH
Total customer service and billing jobs: 0 Average annual salary: $33,494 Lowest 10 percent warn: $26,000 Highest 10 percent earn: $42,000 Location quotient: 0.00 5. Saint Paul, MN
Total customer service and billing jobs: 2 Average annual salary: $35,050 Lowest 10 percent warn: $28,000 Highest 10 percent earn: $43,000 Location quotient: 4.41 6. Philadelphia, PA
Total customer service and billing jobs: 0 Average annual salary: $33,280 Lowest 10 percent warn: $26,000 Highest 10 percent earn: $42,000 Location quotient: 0.00 7. Colorado Springs, CO
Total customer service and billing jobs: 53 Average annual salary: $33,855 Lowest 10 percent warn: $26,000 Highest 10 percent earn: $42,000 Location quotient: 103.73 8. Indianapolis, IN
Total customer service and billing jobs: 2 Average annual salary: $31,704 Lowest 10 percent warn: $25,000 Highest 10 percent earn: $40,000 Location quotient: 2.15 9. Reno, NV
Total customer service and billing jobs: 2 Average annual salary: $31,887 Lowest 10 percent warn: $25,000 Highest 10 percent earn: $40,000 Location quotient: 11.23 10. Fort Wayne, IN
Total customer service and billing jobs: 0 Average annual salary: $32,164 Lowest 10 percent warn: $25,000 Highest 10 percent earn: $40,000 Location quotient: 0.00
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Best cities for customer service and billings
- Cincinnati, OH
- Cleveland, OH
- Toledo, OH
- Columbus, OH
- Saint Paul, MN
- Philadelphia, PA
- Colorado Springs, CO
- Indianapolis, IN
- Reno, NV
- Fort Wayne, IN
- (38 customer service and billing jobs)
- (0 customer service and billing jobs)
- (0 customer service and billing jobs)
- (0 customer service and billing jobs)
- (2 customer service and billing jobs)
- (0 customer service and billing jobs)
- (53 customer service and billing jobs)
- (2 customer service and billing jobs)
- (2 customer service and billing jobs)
- (0 customer service and billing jobs)
Detailed list of the best cities for a customer service and billing
| Rank | City | Average salary | Lowest 10% Earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | Cincinnati, OH | $33,018 | $25,000 | 298,800 | 38 |
| 2 | Cleveland, OH | $34,281 | $26,000 | 385,809 | - |
| 3 | Toledo, OH | $34,029 | $26,000 | 278,508 | - |
| 4 | Columbus, OH | $33,494 | $26,000 | 860,090 | - |
| 5 | Saint Paul, MN | $35,050 | $28,000 | 302,398 | 2 |
| 6 | Philadelphia, PA | $33,280 | $26,000 | 1,567,872 | - |
| 7 | Colorado Springs, CO | $33,855 | $26,000 | 465,101 | 53 |
| 8 | Indianapolis, IN | $31,704 | $25,000 | 855,164 | 2 |
| 9 | Reno, NV | $31,887 | $25,000 | 245,255 | 2 |
| 10 | Fort Wayne, IN | $32,164 | $25,000 | 264,488 | - |
| 11 | Pittsburgh, PA | $32,443 | $25,000 | 303,625 | - |
| 12 | Minneapolis, MN | $35,035 | $28,000 | 413,651 | - |
| 13 | Kansas City, MO | $32,840 | $26,000 | 481,420 | - |
| 14 | Milwaukee, WI | $31,930 | $25,000 | 595,047 | - |
| 15 | Madison, WI | $31,752 | $25,000 | 252,551 | - |
| 16 | Chicago, IL | $33,827 | $26,000 | 2,704,958 | - |
| 17 | Nashville, TN | $30,072 | $23,000 | 660,388 | - |
| 18 | Saint Louis, MO | $32,741 | $25,000 | 311,404 | - |
| 19 | Seattle, WA | $37,083 | $30,000 | 704,352 | - |
| 20 | Phoenix, AZ | $31,269 | $24,000 | 1,615,017 | 3 |
| 21 | Memphis, TN | $29,892 | $23,000 | 652,717 | - |
| 22 | Las Vegas, NV | $31,470 | $24,000 | 632,912 | - |
| 23 | Henderson, NV | $31,434 | $24,000 | 292,969 | - |
| 24 | North Las Vegas, NV | $31,430 | $24,000 | 238,702 | - |
| 25 | Boston, MA | $35,418 | $28,000 | 673,184 | - |
| 26 | Glendale, AZ | $31,287 | $24,000 | 245,895 | - |
| 27 | Scottsdale, AZ | $31,232 | $24,000 | 246,645 | - |
| 28 | Denver, CO | $33,790 | $26,000 | 693,060 | 1 |
| 29 | Chandler, AZ | $31,163 | $24,000 | 247,477 | - |
| 30 | Mesa, AZ | $31,151 | $24,000 | 484,587 | - |
| 31 | Aurora, CO | $33,788 | $26,000 | 361,710 | - |
| 32 | Gilbert, AZ | $31,141 | $24,000 | 237,133 | - |
| 33 | San Francisco, CA | $37,553 | $29,000 | 870,887 | - |
| 34 | Oakland, CA | $37,520 | $29,000 | 420,005 | - |
| 35 | San Jose, CA | $37,513 | $29,000 | 1,025,350 | - |
| 36 | Fremont, CA | $37,505 | $29,000 | 233,136 | - |
| 37 | Anaheim, CA | $36,954 | $29,000 | 351,043 | 5 |
| 38 | Stockton, CA | $37,346 | $29,000 | 307,072 | - |
| 39 | El Paso, TX | $30,017 | $23,000 | 683,080 | 8 |
| 40 | Detroit, MI | $28,921 | $22,000 | 672,795 | - |
| 41 | Sacramento, CA | $37,293 | $29,000 | 495,234 | - |
| 42 | Irvine, CA | $36,907 | $29,000 | 266,122 | 9 |
| 43 | Brookhaven, NY | $35,242 | $27,000 | 486,040 | - |
| 44 | Lincoln, NE | $29,617 | $23,000 | 280,364 | - |
| 45 | Fresno, CA | $37,229 | $29,000 | 522,053 | - |
| 46 | Omaha, NE | $29,616 | $23,000 | 446,970 | - |
| 47 | Bakersfield, CA | $37,196 | $29,000 | 376,380 | - |
| 48 | Portland, OR | $32,641 | $26,000 | 639,863 | - |
| 49 | Islip, NY | $35,160 | $27,000 | 335,543 | - |
| 50 | Los Angeles, CA | $37,069 | $29,000 | 3,976,322 | - |
Highest paying cities for customer service and billings
| Rank | City | Avg. customer service and billing salary |
|---|---|---|
| 1 | Vancouver, WA | $37,553 |
| 2 | Los Angeles, CA | $37,069 |
| 3 | Boston, MA | $35,418 |
| 4 | Syracuse, NY | $35,222 |
| 5 | Minneapolis, MN | $35,035 |
| 6 | Colorado Springs, CO | $33,855 |
| 7 | Chicago, IL | $33,827 |
| 8 | Columbus, OH | $33,494 |
| 9 | Philadelphia, PA | $33,280 |
| 10 | Saint Louis, MO | $32,741 |
| 11 | Portland, OR | $32,641 |
| 12 | Des Moines, IA | $32,057 |
| 13 | Indianapolis, IN | $31,704 |
| 14 | Baltimore, MD | $31,678 |
| 15 | West Valley City, UT | $31,628 |
| 16 | Phoenix, AZ | $31,269 |
| 17 | Brentwood, TN | $30,040 |
| 18 | El Paso, TX | $30,017 |
| 19 | Fayetteville, NC | $27,725 |
| 20 | Atlanta, GA | $27,216 |
Customer service and billing best cities FAQs
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Updated January 8, 2025