Customer service and billing work from home jobs - 2229 jobs

Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunitie Customer Service Representative, Customer Service, Healthcare, Representative, Health, Remote, Retail

Job title: Customer Support/Account Rep Duration: 6+months Pay rate: $18/hr - $19.17/hour Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks. In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Preference Criteria: We prefer candidates with either a College Degree or Previous Contact Center Experience. Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service. Key Responsibilities: Addressing incoming phone calls with a high degree of accuracy and efficiency. Providing support on cash management products, online services, and general financial inquiries. Contributing to a fast-paced, team-oriented environment. Multi-tasking and adjusting quickly to changes in a busy financial service center. Qualifications: Preference for a College Degree or Previous Contact Center Experience. Highly professional, career-driven, and committed to delivering world-class service. Excellent communication skills and ability to work effectively in a team environment. Strong aptitude for multitasking and adjusting to fast-paced environments. Why Join Us: Opportunity to work with a reputable financial institution. Dynamic and collaborative work environment. Competitive compensation package and opportunities for career advancement. Be part of a team dedicated to delivering excellence in client service.

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey. To that purpose, our job is to provide our customers with an easy and fun furniture shopping experience. The Customer Service Representative is critical in ensuring we meet that goal. You live on the front lines of building the best on-line "customer experience where serving others and owning it are our passion. Most importantly, this person will be a champion of our culture and values. Why you'll want to join our team: Wonderful work environment - friendly leaders and supportive cross-functional partners Comprehensive medical, dental, and vision benefits 401K plan Opportunities to advance into other corporate roles Employee discounts at our affiliate brands which include- Value City Furniture, American Signature Furniture, DSW, American Eagle Outfitters and Aerie Some of the functions the Customer Service Representative will perform: Answers inquiries by collecting information; researching, and providing information accurately Resolves problems by listening to issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems Documents resolution or next steps Sell additional services by recognizing sales opportunities to customers Maintains call center database by entering information accurately and in a timely manner Keeps equipment operational by following established procedures Participates in on-the-job educational opportunities provided by ASI Requirements At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey. To that purpose, our job is to provide our customers with an easy and fun furniture shopping experience. The Customer Service Specialist is critical in ensuring we meet that goal. You live on the front lines of building the best on-line "customer experience where serving others and owning it are our passion. Most importantly, this person will be a champion of our culture and values. Why you'll want to join our team: § Wonderful work environment - friendly leaders and supportive cross-functional partners § Ability to work remotely § Comprehensive medical, dental, and vision benefits § 401K plan § Opportunities to advance into other corporate roles § Employee discounts at our affiliate brands which include- Value City Furniture, American Signature Furniture, DSW, American Eagle Outfitters and Aerie Some of the functions the Customer Service Representative will perform: § Answers inquiries by collecting information; researching, and providing information accurately § Resolves problems by listening to issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems § Documents resolution or next steps § Sell additional services by recognizing sales opportunities to customers § Maintains call center database by entering information accurately and in a timely manner § Keeps equipment operational by following established procedures § Participates in on-the-job educational opportunities provided by ASI The ideal candidate will have among other skills and abilities: Patient, positive attitude and level of empathy Demonstrates professional etiquette Clear and effective communication with strong interpersonal skills, both written and verbal Exceptional computer skills to perform job duties (PC and O365) Ability to work quickly under pressure Time management skills Enjoys working independently Ability to deescalate and provide a resolution § Adaptability; flexible to changing market forces and shifting priorities Minimum of 1-3 years of customer service experience, preferably in the retail industry Great communication skills Ability to "Read" Customers-listen for subtle cues about current mood, patience level, personality, etc. Thrives on identifying problems and providing solutions Passion for serving others and building customer loyalty High School Diploma or equivalent combination of education and experience Remote-Work Requirements If there are lengthy disruptions to your power or internet service, you will be required to follow specific American Signature Inc processes which may include, but may not be limited to, going onsite to work. Distraction free environment required. Supply your own: Internet (no wireless access), office supplies and desk furniture. Set up all issued American Signature Inc equipment in your home workspace. Disassemble and return all American Signature Inc issued equipment as directed by your leader upon request and/or upon the ending of your role. By submitting an application, you acknowledge that you can meet all the above-listed requirements. If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II, Customer Service Operations administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. **_Responsibilities_** + Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed. + Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses. + Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles. + Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues. + Coordinates with a variety of internal stakeholders, including Planners and externally-facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases of special order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders. + Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples. **_Qualifications_** + High school diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized + Previous experience working in a remote/work from home setting is preferred + Prior experience working with Microsoft Office is preferred + Prior experience working with order placement systems and tools preferred + Customer service experience in prior healthcare industry preferred + Root cause analysis experience preferred + Familiarity with call-center phone systems preferred + Excellent Phone Skills with a focus on quality + Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/13/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ \#LI-DP1 _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

We're seeking a motivated and customer-focused individual to join one of the most respected supplemental benefit organizations in North America - proudly serving families for more than 65 years. As our company continues to grow and expand into new territories, we're looking for someone who's driven, dependable, and eager to succeed in a fast-paced, supportive environment. Your Role Assist clients by providing clear information about available products and services. Address client questions regarding their coverage and benefit options. Stay current on our programs, policies, and evolving services. Review existing plans to ensure clients are receiving the most cost-effective solutions. Qualifications Background in customer service, sales, or client relations preferred. Proven ability to build relationships and maintain trust. Strong organizational skills with the ability to multitask and prioritize effectively. Positive, professional attitude with excellent communication skills (written and verbal). Ideal Candidate Self-starter with an entrepreneurial mindset and strong sense of accountability. Works well independently and thrives as part of a team. Performs well under pressure and maintains professionalism in all interactions. What's Included Comprehensive hands-on training and ongoing mentorship. Weekly pay, bonuses, and long-term residual income potential. Company-sponsored trips and recognition opportunities. 100% remote position offering flexibility and balance. If you're ready to start a rewarding career helping families while enjoying the benefits of remote work and consistent growth, apply today to learn more about joining our team. Powered by JazzHR

Shift: Monday-Friday 8:00 am - 5:00 pm EST Pay: $20/hour Aeroflow Healthcare is taking the home health products and equipment industry by storm. We've created a better way of doing business that prioritizes our customers, our community, and our coworkers. We believe in career building. We promote from within and reward individuals who have invested their time and talent in Aeroflow. If you're looking for a stable, ethical company in which to advance you won't find an organization better equipped to help you meet your professional goals than Aeroflow Healthcare. The Opportunity Within Aeroflow, the Urology team is comprised of many different roles, with all one purpose - to provide great customer service to our new and current patients. As a customer account representative, you will focus on providing exceptional customer service to patients, healthcare professionals, and insurance companies. This is a fully remote position; however, it is not a flexible or on-demand schedule. To be successful in this role, you must be able to work in a quiet, distraction-free environment where you can handle back-to-back phone calls and maintain focus throughout your shift. Please note: Working remotely is not a substitute for childcare. Candidates must have appropriate arrangements in place to ensure they are fully available and able to respond to calls and tasks as they come in throughout the workday. Your Primary Responsibilities We are currently seeking a Customer Account Representative. CAR is typically responsible for: Handling a high-volume number of both incoming and outgoing phone calls daily Updating account information, such as: product needs, insurance, contact information, etc. Placing resupply orders for current patients that receive incontinence supplies and catheters Researching insurance payer requirements and understanding reimbursement procedures Troubleshooting equipment problems and offering product changes Maintaining HIPAA/patient confidentiality Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies. Compliance is a condition of employment and is considered an element of job performance Regular and reliable attendance as assigned by your schedule Other job duties as assigned Skills for Success Excellent Customer Service Skills Ability to Think Critically Exceptional Organization High Level of Compassion Outstanding Written and Verbal Communication Willingness to Make Decisions Independently Ability to Contribute to a Team Must Be Adaptable and Willing to Learn General Computer and Email Proficiency Required Qualifications High school diploma or GED equivalent 1 year of customer service experience preferred 1 year of call center experience preferred Excellent written and verbal communication skills Excellent critical thinking skills Excellent De-escalation skills Excellent active listening skills Ability to multitask - shifting between open applications as you speak with patients Ability to type 40+ words per minute with accuracy A reliable, high-speed internet connection is required, with a minimum download speed of 20 Mbps and minimum upload speed of 5 Mbps. Unstable or unreliable connectivity may impact performance expectations. Repeated internet or phone outages may result in the termination of remote work privileges at the discretion of Aeroflow Health management. You might also have, but not required: Knowledge with different types of insurance such as medicare, medicaid, and commercial plans DME supplies, specifically with incontinence and catheters What we look for We are looking for highly motivated, talented, individuals who can work well independently and as a team. Someone who has strong organizational, time management, and problem-solving skills. Willing to learn and adapt to organizational changes. What Aeroflow Offers Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!! Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements: Family Forward Certified Great Place to Work Certified 5000 Best Place to Work award winner HME Excellence Award Sky High Growth Award If you've been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you! Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If this opportunity appeals to you, and you are able to demonstrate that you meet the minimum required criteria for the position, please contact us as soon as possible. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The Customer Service Specialist is responsible for delivering exceptional service to policyholders and supporting the agency's retention and growth goals. This role involves handling customer inquiries, processing payments, conducting proactive outreach, and assisting with remarketing efforts. The ideal candidate will be detail-oriented, customer-focused, and comfortable managing both inbound and outbound communications. Key Responsibilities: + Respond to customer policy inquiries via phone, email, and other communication channels. + Collect and process payments accurately and in compliance with agency standards. + Perform proactive outreach to policyholders for renewals, retention, and remarketing opportunities. + Handle inbound and outbound calls with policyholders and insurance carriers to resolve issues and provide updates. + Quote and sell insurance policies across multiple lines, ensuring compliance with state regulations and agency guidelines. + Assist with remarketing efforts to retain customers and improve satisfaction. + Complete administrative duties, including data entry, document management, and updating customer records in agency systems. + Collaborate with team members to meet service level agreements and retention goals. Qualifications: + High school diploma or equivalent + Insurance license (Property & Casualty) or willingness to obtain within a specified timeframe. + Prior experience in customer service, preferably in an insurance or financial services environment. + Strong communication skills (verbal and written) and ability to handle high-volume calls. + Proficiency in agency management systems (e.g., AMS360, Salesforce) and Microsoft Office Suite. + Ability to multitask, prioritize, and work in a fast-paced environment. Key Competencies: + Customer-focused mindset with strong problem-solving skills. + Sales aptitude and ability to identify cross-selling opportunities. + Attention to detail and accuracy in handling transactions. + Team-oriented with a proactive approach to achieving goals. Our Insurance Agency helps real estate agents provide consumers with a seamless transaction experience. An independent provider of personal lines of insurance, the team works with national and regional insurance companies to design affordable coverage options and combination policies that meet a variety of budgets and lifestyles. Anywhere Real Estate Inc. (************************ **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate (*********************** , Century 21 (*************************** , Coldwell Banker (******************************** , Coldwell Banker Commercial (****************************** , Corcoran (************************** , ERA (********************* , and Sotheby's International Realty (*********************************** , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. **At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (********************************************************************** . We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including: + Great Place to Work + Forbes World's Best Employers + Newsweek World's Most Trustworthy Companies + Ethisphere World's Most Ethical Companies EEO Statement: EOE including disability/veteran

Qualifications: A combination of formal education such as Bachelors Degree, Associates Degree with certifications and/or at least 2-4 years of progressive customer service experience Excellent communication skills Excels at interpersonal and relationship management skills Prior experience with the ability to successfully resolve conflict Strong ability to multi-task Some exposure to building products and/or retail industry preferred Developed systems aptitude and Microsoft Office skills SAP experience required Order Management Accept, enter, schedule and maintain orders within SAP Sales Force Order Entry Document Manager (OEDM) Understands and executes all types of order processing (EDI/Business Connections) Verify pricing Respond to inquiries, e.g. inventory availability, production schedule, technical questions, products and policies Ability to build efficient truckloads and schedules in coordination with the traffic department Verify accurate information on ship schedule/OEDM Is a high performer in the CAS Learning Path achieving agreed upon metrics and demonstrating critical behaviors Can function across all regions and in multiple business groups Understands and correctly provides direction of the Service Advantage for our customer and Sales Team. Communicates when necessary with internal departments regarding Credit and Pricing Expedites hot or special orders as agreed upon with sales and supervisor Conflict Management Properly communicates, manages and resolves customer and sales issues in a professional and empathetic manner Address and correct customer service issues, forward issues to appropriate department, continued follow-up through resolution to ensure overall customer satisfaction Collaborate with cross-functional teams to expedite orders Perform backorder coordination/shipping Maintain customer records within all software databases Communicate any schedule delays in customer orders in a timely manner Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer satisfaction, while ensuring guidelines and goals are achieved. Order Management & Customer Service Supply Chain Support Cross train to gain understanding of the functions within Supply Chain to effectively support the overall Siding Products Group. Provide coverage for time off, peak periods and perform at the Learning Path proficient level and as a high performer in all aspects of customer service and related cross trained function(s). Maintain customer records within all software databases Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer satisfaction, while ensuring guidelines and goals are achieved. Is proficient in SalesForce or equivalent computer related skillset Maintain customer records within all software databases Responsibilities: Under the supervision of the Service Center Supervisor located in Malvern, PA (this is not a remote position) or Manager the Customer Service Temp is accountable for establishing a strong customer relationship based on trust and responsiveness to deliver World Class Service to the incumbents customer base. The CST will accurately process customer orders in an efficient manner to ensure we exceed our customers expectations. Additionally, the CST will manage multi-part customer complaints/concerns and be empowered to resolve issues in a timely and professional manner. The CST is fully proficient in all aspects of the Learning Path and is knowledgeable across all lines of business and regions. The CST will adhere to policies and procedures currently in place and maintain the required level of service to our customers. The CST works within the parameters as defined by CertainTeed customer service standards and the Service Advantage guidelines. The incumbent must analyze and respond to fluctuating situations and conditions in such a manner that not only meets/exceeds the expectations of our customer, but considers the overall impact to the business. Proactively resolves customer problems/issues, exhibiting ownership for our customers. This position will run from February 2026 through at least August 2026. Demonstrates relentless customer service Flexibility in working hours 7:30am 6pm with some overtime Willingness and ability to work from home during inclement weather or emergency situations requires home phone line & internet Strong organizational skills Concise communication skills Team player Responsible Influencing Skills Highly developed interpersonal skills Unwavering personal values Intermediate excel and MS office capability Systems aptitude i.e. Sales Force/SAP Ability to multitask at a high level Preferred skills Customer Service

Job Title: Online Customer Support Specialist - Remote Job Type: Full-Time / Part-Time About the Job Are you ready to kickstart your career in a fast-growing industry with no prior experience required? Join one of the nation's leading supplemental benefits providers, proudly serving families for over 65 years. We're actively hiring Entry-Level Benefits Representatives who are eager to learn, grow, and build a successful career-all from the comfort of their home. This is a great opportunity for recent high school graduates, college students, career changers, or anyone seeking a remote entry-level job with real potential. Key Responsibilities: Provide friendly, helpful support to customers regarding their benefits Educate clients on available supplemental health and life insurance options Answer questions, schedule virtual consultations, and walk customers through coverage Learn and stay up to date with our products, services, and training tools Help clients choose the most effective and affordable benefit plans Collaborate in a team environment while working independently What You'll Need to Succeed: No experience required - we'll train you! A strong work ethic and eagerness to learn Great communication and people skills Basic computer literacy and ability to use video conferencing tools Professional attitude with a positive mindset Must be 18 years or older and eligible to work in the U.S. We're Looking For Someone Who Is: Looking to build a long-term career with advancement potential Reliable, self-motivated, and goal-oriented Comfortable speaking with people and enjoys helping others A team player who takes pride in their work Benefits & Perks: Remote position - work from home anywhere in the U.S. Weekly pay and performance-based bonuses Residual income for long-term earnings Paid company trips and travel incentives Full training provided - no experience needed Flexible schedule (full-time or part-time) Opportunities to advance into leadership and management roles Apply Today! Start a rewarding career in customer service and sales from the ground up. We're hiring now-no degree or experience needed. If you're ready to learn, grow, and thrive in a remote, entry-level position, apply now and join a team that values your potential. Powered by JazzHR

At Brushfire, we build the ticketing and registration platform our clients deserve. We're an event management Software-as-a-Service platform that provides assigned seat ticketing, general admission, and support for concerts, conferences, camps, productions, plays, sports, and anything where people gather, in-person or online. We handle thousands of events every day, on every continent, ranging from a handful to hundreds of thousands of attendees. We are a small and nimble team that thrives in a distributed work environment with no physical central office. We're striving to facilitate successful events around the world by providing great software and service that never stops improving-and we're looking for people like you to help shape tomorrow! Job Description Summary We're looking for an experienced, enthusiastic, and customer-oriented person to join our support team as a Customer Support Specialist. We're a highly collaborative team that works together to solve the changing and complex needs of our customers. Our team is highly oriented toward executing and strategic thinking. From creating new events and helping event creators get the most out of features and functionality, to helping think through on-site logistics and event planning...our team fills in the gaps to help make events happen. Our support team works with our customers via email, phone, and in-person interactions. Our primary mode of support is through our online help desk. This position would require the ideal candidate to be actively involved with supporting the day-to-day use of our products while proactively building relationships to further our customers' success. This is a full-time work-from-home position. However, occasional travel is required. Responsibilities Providing email, phone, video meeting, and chat-based support for our clients Create, edit, and manage events according to client requests and established best practices Participation in weekend support on-call rotation Facilitate online training Promote platform features and functionality that are underutilized or present the opportunity for additional revenue Basic graphic design skills for image resizing, editing, etc., in Adobe Photoshop or a similar program Provide on-site support and training for event check-in Support customer use and implementation of Brushfire mobile apps Assist in training new support team members Providing email, phone, and chat-based support for event attendees Qualifications 4-5+ years of experience in SaaS support Bachelor's degree preferred (or equivalent industry experience) Proven creative problem-solving approach and strong analytical skills Experience with Zendesk Support and/or HubSpot Service Competency with Adobe Illustrator Quiet and dedicated space to work at home during regular business hours Alignment with our organization's values Additional Information What's it like to work for Brushfire? We've been 100% remote for the better part of two decades, and our team is a diverse group of caring, driven people from all backgrounds and technological comfort levels that strive to provide the best for our customers while also being the best they can be for their team. We place a high value on open, candid communication through group chats, video calls, and phone calls throughout each day to keep things moving forward. When possible, we encourage interested team members to collaborate in-person and we have in-person meetings for the entire company at least once a year. Compensation/Benefits/Perks Compensation for this role starts at $62,000 per year (commensurate with experience). We believe working remotely is merely the baseline necessary for a healthy work-life balance. We also provide comprehensive benefits including company-sponsored (and matched) retirement plans, full health insurance coverage (medical, dental, vision, and life), unlimited PTO, flexible hours, and much more. Although we are a completely remote company, candidates closer to our teams in Dallas-Fort Worth, Texas are preferred. Application Process We take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.

This position is geared toward being the subject matter expert concerning the daily Treasury Services processes. This role will perform typical Analyst level tasks while supporting the Treasury Services team with any day-to-day issues and concerns. This position is responsible for building out processes and providing additional training to the Treasury Services team. ESSENTIAL FUNCTIONS Complete Monthly Reconciliations of client accounts through Great Plains Process New business banking setup (BPO & ASO) Make existing business banking changes (BPO & ASO) Vendor maintenance for print fulfillment VCC/EFT Implementation & support Complete Check Tracer processes Positive Pay submission Create and implement new processes as needed Lead new hire and existing team member training as needed Other duties as assigned EDUCATION Bachelor's degree in accounting, or equivalent work experience required. EXPERIENCE AND SKILLS A minimum of 2 years' experience as a Treasury Analyst required Must be detailed oriented Excellent written and verbal communication skills required. Excellent organizational and time management skills required. Proficient with Microsoft Office Suite, Excel, Word, or similar software required Experience with financial management systems, such as Great Plains or similar Good computer skills with programs such as MS Excel, Access, and Power BI. Exceptional analytical and problem-solving skills. Strong financial and mathematic abilities. Excellent verbal and written communication skills. Strong time management and organizational abilities POSITION COMPENTENCIES Communication Customer Focus Accountability Functional/Technical Job Skills PHYSICAL DEMANDS This is an office environment requiring extended sitting and computer work WORK ENVIRONMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Protect Yourself from Hiring Scams Important Notice About Our Hiring Process To keep your experience safe and transparent, please note: All interviews are conducted via video. No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager. If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process. For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit Systems Your security matters to us-thank you for helping us maintain a fair and trustworthy process!

We are expanding new territory this week. Looking for entry-level customer service appointment representative to meet with our clients today! Submit your resume below and we will get someone to contact you in 24-48 hours! About Our Agency: Leads system Provided Work from home/zoom schedule Amazing Sales Training Inspiring leadership Excellent mentorship, community & support About our agents: Communication skills Run leads weekly Zoom meetings with clients Internet connection needed Friendly, encouraging & positive personality Please apply now and we will get back to you in 24-48 hours! Your schedule will remain work from home, flexible and remote. This is a 1099 position, commission only. Powered by JazzHR

We are seeking a dedicated and knowledgeable customer service representative to join our team and provide exceptional customer service and support regarding employee benefits, 401K plans, and payroll inquiries, and other benefit and time off related inquiries. The ideal candidate should possess excellent communication skills, a strong attention to detail, and a solid understanding of benefits administration and payroll processes. This role involves addressing customer queries, resolving concerns, and assisting employees with accurate information to ensure their overall satisfaction. Responsibilities: Customer Support: Serve as the first point of contact for employees' inquiries related to benefits, 401K plans, and payroll matters, health insurance, or supplemental insurance plans as needed through inbound calls. Issue Resolution: Identify and troubleshoot employees' concerns and issues, providing efficient solutions or escalating complex matters to appropriate internal departments. Documentation: Maintain detailed and organized records of all interactions, inquiries, and resolutions in the company's customer relationship management (CRM) system. Education and Guidance: Offer guidance and explanations to employees on benefit enrollment processes, retirement planning, investment options, and any updates to payroll policies. Policy Knowledge: Stay updated on company policies, industry regulations, and compliance requirements to provide accurate information and ensure consistent service quality. Qualifications: High school diploma or equivalent is required. Proven experience in a customer service or call center role, ideally with a focus on employee benefits, 401K plans, or payroll inquiries. Strong interpersonal and communication skills, with the ability to explain complex concepts in a clear and understandable manner. Familiarity with benefits administration platforms, retirement plans, and payroll systems is highly desirable. Exceptional problem-solving skills and the ability to handle challenging situations with empathy and professionalism. Detail-oriented with excellent organizational and multitasking abilities. Availability to work flexible shifts, based on call center needs. Demonstrated commitment to delivering outstanding customer experiences. If you are passionate about assisting employees with their benefits, 401K, and payroll inquiries and are dedicated to delivering top-notch customer service, we encourage you to apply for this rewarding position. Join our team and be an essential part of providing a positive employee experience. Activus Connect is only hiring for this role within the United States at this time. Pay Rate: $15.25 per hour during training $17.00 per hour once you reach production Benefits: Paid time off Community time Referral program Dental and Vision Insurance Health Insurance Completely remote work Technical Requirements: You will need to have your own equipment for this position as outlined below: Desktop or Laptop Computer (Tablets, Chromebooks, WinBooks, Macs, or Virtual Machines etc are not permitted) Processor: i5 or newer (or Ryzen 5+) 2GHZ processing power or better Minimum 8GB RAM 256 GB SSD You must have administrator access on the computer you are using. Windows 11 OS High Speed Internet Access with 20MBPS Download and 20MBPS Upload or better You are unable to use a wireless internet connection for this position, you must be hardwired with a hardline cable or DSL connection. VPN's are not permitted while on the clock Dual Monitors, at least 20 inch. Wired USB headset Plantronics Model 3310 or 3320 Webcam for meetings and training All peripherals must be hardwired for use (keyboard, mouse, etc.)

The HCHB Support Representative is responsible for handling software support calls and tickets initiated by Addus Home Health, Hospice, and Private Duty, and Personal Care branches. The role will also assist in training during acquisition integration projects as well as testing hot fixes and system upgrades HCHB releases. Must have recent Homecare Homebase Software experience. Schedule: Remote Role / Monday - Friday 8am to 5pm. >> We offer our team the best Medical, Dental and Vision Benefits Continued Education PTO Plan Retirement Planning Life Insurance Employee discounts Essential Duties: Managing a service desk (ServiceNow) ticket queue which includes triaging incoming requests, managing escalations to Addus team members, building out new worker login profiles, device buildout, user errors, and assisting branches in clearing claims or preventing ineligible claims. Consult with HCHB's Customer Experience team as needed to provide solutions to HCHB errors. Submit and follow up on HCHB Support Tickets. Assist in project tasks related to new agency acquisitions. Communicate with branches via phone, email, and live chat in a timely fashion to identify and resolve reported issues. Identifying trending issues and providing thorough research and documentation of findings. Effectively provide consultation and education on the appropriate use of all products within the HCHB Suite. Ability to take assigned projects to successful completion. The role may also include training staff during HCHB rollouts, assisting in HCHB quarterly release testing, assist in audit reviews, and develop and conduct training programs to support team members on HCHB applications. Position Requirements & Competencies: High school diploma or GED equivalent, some college preferred. No less than 2 years of recent HCHB software experience. Excellent written and oral communication skills. Excellent customer service skills. Computer proficiency required: including intermediate level knowledge in Microsoft Suite. Ability to analyze and interpret situations to complete tasks or duties assigned. Detail oriented, strong organizational skills. Team players who are passionate about their work and will actively contribute to a positive and collaborative environment. Quick learners with strong problem solving and creative thinking abilities. Driven individuals who remain engaged in their own professional growth. Ability to Travel: Heavy travel (varies and may exceed 50%) is required during acquisition phases. Some travel may be required on weekends or evenings. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 9930 to ************ #ACADCOR #CBACADCOR #DJADCOR #IndeedADCOR

Back Provider Relations Specialist II #5675 Remote, Nebraska, United States Apply X Facebook LinkedIn Email Copy Position Locations Remote, Nebraska, United States Area of Interests Insurance Full-Time/Part Time Full-time Job Description The Provider Relations Specialist II serves as a liaison between the company and internal and external partners. This position develops and strengthens customer relationships by providing timely and accurate response to inquiries and conducting analysis to solve problems under limited supervision. This position may provide guidance, coaching, and training to associates. This position will be in-office for the first week for training and will then be remote (within Nebraska) and does not require regular in-office presence. What you do: Act as the main point of contact for dental providers regarding participation status, credentialing, and contract-related questions. Process new provider applications, credentialing requests, and changes to records Respond to provider and member inquiries via phone, email, and voice mail with professionalism and accuracy. Manage queue-based tasks including provider adds, terminations, fee schedule updates, and contract maintenance. Review and submit audits, ensuring documentation meets compliance and credentialing standards. Support assigned groups, handling all communications and requests. Collaborate with internal departments and network leasing partners to ensure data consistency and proper contract loading. Investigate and help resolve complaints from providers and members, coordinating with Compliance when necessary. Mentor peers and assist with training new hires on systems and procedures. Attend team meetings and stay current on internal processes, policies, and industry regulations. What you bring: H.S. Diploma or GED is required. Associate's degree or equivalent is preferred. 2-4 years of related experience is required. Previous experience in provider relations or similar role highly preferred. Insurance industry experience preferred. What we offer: A meaningful mission. Great benefits. A vibrant culture Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't: Ameritas Benefits For your money: * 401(k) Retirement Plan with company match and quarterly contribution. * Tuition Reimbursement and Assistance. * Incentive Program Bonuses. * Competitive Pay. For your time: * Flexible Hybrid work. * Thrive Days - Personal time off. * Paid time off (PTO). For your health and well-being: * Health Benefits: Medical, Dental, Vision. * Health Savings Account (HSA) with employer contribution. * Well-being programs with financial rewards. * Employee assistance program (EAP). For your professional growth: * Professional development programs. * Leadership development programs. * Employee resource groups. * StrengthsFinder Program. For your community: * Matching donations program. * Paid volunteer time- 8 hours per month. For your family: * Generous paid maternity leave and paternity leave. * Fertility, surrogacy, and adoption assistance. * Backup child, elder and pet care support. An Equal Opportunity Employer Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law. Application Deadline This position will be open for a minimum of 3 business days or until filled. This position is not open to individuals who are temporarily authorized to work in the U.S. About this Position's Pay The pay range posted reflects a nationwide minimum to maximum covering all potential locations where the position may be filled. The final determination on pay for any position will be based on multiple factors including role, career level, work location, skill set, and candidate level of experience to ensure pay equity within the organization. This position will be eligible to participate in our comprehensive benefits package (see above for details). This position will be eligible to participate in our Short-Term Incentive Plan with the annual target defined by the plan. Job Details Pay Range Pay RangeThe estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay. The actual pay rate will depend on the person's qualifications and experience. $18.32 - $29.31 / hour Pay Transparency Pay transparency is rooted in principles of fairness, equity, and accountability within the workplace. Sharing pay ranges for job postings is one way Ameritas shows our commitment to equitable compensation practices.

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Service Scheduling Administrator (SSA) Part-Time | Fully Remote After Training Training Location: Charlotte North Ops Center 115 Rhyne Road, Charlotte, NC Training is conducted onsite, five days a week. Work Schedule & Mobility: Onsite for training; fully remote after training Part-time role (minimum 22 hours/week) Hours may increase to 36+ per week if the contingent worker is available Required availability: Weekends: 7:00 AM - 6:00 PM Holidays: 7:00 AM - 4:00 PM Position Purpose: The Service Scheduling Administrator (SSA) is responsible for assigning, routing, and adjusting workloads for field service personnel to support daily operations, customer service commitments, and emergency response. This role serves as a critical point of contact for technicians, first responders, and emergency customers, ensuring timely, accurate, and professional resolution of service needs. The SSA supports after-hours operations and contributes to maintaining 24/7/365 emergency coverage across the service area. Nature & Scope The SSA supports the Planning & Progression Department, a centrally-led and regionally-executed team responsible for receiving, routing, and assigning all service orders for the Natural Gas Business Unit. This role requires: Independent judgment and analytical skills to optimize workloads in a dynamic operational environment The ability to assess service calls and emergencies and apply appropriate human relations skills Coordination of service and emergency response across a three-state service area operating 24/7/365 Operational Impact: Supports approximately 350 Service Technicians Helps manage an average of 56,000 emergency calls annually Key Responsibilities: Assign, route, and adjust daily workloads for field service personnel Answer inbound calls from technicians, first responders, and emergency customers Handle complex calls requiring research, follow-up, and sound judgment Monitor service workflows and adjust schedules as operational conditions change Ensure timely, accurate resolution of customer inquiries and emergencies Support after-hours technician operations and emergency response coverage Required Skills & Qualifications: Strong analytical, problem-solving, and decision-making skills Ability to multitask and prioritize in a fast-paced, high-volume environment Excellent communication and customer service skills Ability to remain calm and professional during emergency situations Education Requirement: High School Diploma or GED required

Title: Customer Service Duration: 6+ months (Extension) Shift: 8am - 5pm Qualifications: A combination of formal education such as bachelor's degree, associate's degree with certifications and/or at least 2-4 years of progressive customer service experience Excellent communication skills Excels at interpersonal and relationship management skills Prior experience with the ability to successfully resolve conflict Strong ability to multi-task Some exposure to building products and/or retail industry preferred Developed systems aptitude and Microsoft Office skills SAP experience required Order Management Accept, enter, schedule and maintain orders within SAP Sales Force Order Entry Document Manager (OEDM) Understands and executes all types of order processing (EDI/Business Connections) Verify pricing Respond to inquiries, e.g. inventory availability, production schedule, technical questions, products and policies Ability to build efficient truckloads and schedules in coordination with the traffic department Verify accurate information on ship schedule/OEDM Is a high performer in the CAS Learning Path - achieving agreed upon metrics and demonstrating critical behaviours Can function across all regions and in multiple business groups Understands and correctly provides direction of the Service Advantage for our customer and Sales Team. Communicates, when necessary, with internal departments regarding Credit and Pricing Expedites hot or special orders as agreed upon with sales and supervisor Conflict Management Properly communicates, manages and resolves customer and sales issues in a professional and empathetic manner Address and correct customer service issues, forward issues to appropriate department, continued follow-up through resolution to ensure overall customer satisfaction Collaborate with cross-functional teams to expedite orders Perform backorder coordination/shipping Maintain customer records within all software databases Communicate any schedule delays in customer orders in a timely manner Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer satisfaction, while ensuring guidelines and goals are achieved. Order Management & Customer Service Supply Chain Support Cross train to gain understanding of the functions within Supply Chain to effectively support the overall Siding Products Group. Provide coverage for time off, peak periods and perform at the Learning Path proficient level and as a high performer in all aspects of customer service and related cross trained function(s). Maintain customer records within all software databases Manage the Return Material Authorization (RMA) process within agreed upon policy, ensuring customer satisfaction, while ensuring guidelines and goals are achieved. Is proficient in Salesforce or equivalent computer related skillset Maintain customer records within all software databases Responsibilities: Under the supervision of the Service Center Supervisor located in Malvern, PA (this is not a remote position) or Manager the Customer Service Temp is accountable for establishing a strong customer relationship based on trust and responsiveness to deliver World Class Service to the incumbents' customer base. The CST will accurately process customer orders in an efficient manner to ensure we exceed our customers' expectations. Additionally, the CST will manage multi-part customer complaints/concerns and be empowered to resolve issues in a timely and professional manner. The CST is fully proficient in all aspects of the Learning Path and is knowledgeable across all lines of business and regions. The CST will adhere to policies and procedures currently in place and maintain the required level of service to our customers. The CST works within the parameters as defined by customer service standards and the Service Advantage guidelines. The incumbent must analyse and respond to fluctuating situations and conditions in such a manner that not only meets/exceeds the expectations of our customer but considers the overall impact to the business. Proactively resolves customer problems/issues, exhibiting ownership for our customers. Demonstrates relentless customer service Flexibility in working hours 7:30am - 6pm with some overtime Willingness and ability to work from home during inclement weather or emergency situations - requires home phone line & internet

Full onsite until trained (30-45 days minimum) with conversion to flex, 3 days onsite, 2 days remote after fully trained. To work remote, candidates must have their own computer. Otherwise, will need to work fully onsite. Verify accuracy of provider data information and submit request for updates. Review provider audit reports and perform remediation outreach. Requires frequent contact with our provider by phone and/or email. This is a full time position that requires employee to be in-office during training period (approx. 30-45 days). Once training is complete and proficiency is shown, manager has the discretion to convert position to a flex position which is a minimum 3 days in-office with up to 2 days work from home. Employee must have their own phone, computer equipment with high-speed internet. There are not provided by the company. Job Requirements: HS Diploma/GED Verbal and written communication skills Ability to quickly learn moderately complex computer systems that support the business area and processes Comfortable making outbound calls and communications through email Computer experience (1+ years) Ability to use basic office equipment (including a copier, etc.), PC proficiency to include: Microsoft 365 Office Products (Excel, Word, Outlook) Ability to accesses information from a computer and/or maintain a computer database Detect and correct errors Ability to follow detailed instructions Professional demeanor, Confidentiality of information Organizational skills Preferred Job Requirements: Customer Service (2+years), Knowledge of health care policies, products and procedures, Knowledge of Salesforce System.