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Best customer service and driver certifications
The best certifications for a customer service and driver are Commercial Driver License (CDL), OSHA Safety Certificate , and International Accredited Business Accountant (IABA).
Customer service and driver certifications demonstrate your competency as a customer service and driver to employers. However, not all customer service and driver certifications provide the same value.
Below is a list of the best customer service and driver certifications. Obtaining a customer service and driver certification will give you a leg up when you apply for jobs and increase your potential salary.
4 best certifications for customer service and drivers
| Rank | Customer service and driver certification | Organization |
|---|---|---|
| 1 | Commercial Driver License (CDL) | FMCSA |
| 2 | OSHA Safety Certificate | Delaware Tech... |
| 3 | International Accredited Business Accountant (IABA) | ACAT |
| 4 | EPA Amusement Operators Safety Certification (EPA) | EPA |
4 best customer service and driver certifications
1. Commercial Driver License (CDL)
The Federal Motor Carrier Safety Administration (FMCSA) is the agency of the U.S. Department of Transportation that is responsible for establishing standards for Commercial Motor Vehicle (CMV) operators, including the Commercial Driver's License (CDL). The minimum national CDL testing standards and licensing requirements established by FMCSA are administered by state driver licensing agencies when they issue a CDL. You are required to obtain and hold a CDL if you drive interstate, intrastate (within a state), or for foreign commerce and drive a vehicle that meets any of the classifications of a CDL. States develop their own tests which must meet the minimum federal standards, but which also may have standards unique to the state. To get a CDL, first you must get a commercial learner's permit. States can only issue learner's permits and CDLs to drivers after they pass knowledge exams and skills tests. You have to pass the CDL knowledge and skills tests for the class of license and type of endorsement required to operate the type of commercial vehicle you plan to drive. And, you have to take the skills test in a vehicle of the same type as the vehicle you plan to operate. For a quick reference of CDL Classes, see the CDL License Matrix.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 4 year(s)
2. OSHA Safety Certificate
This 40-hour program covers both the Construction 1926 and General Industry 1910 Standards, how to effectively interpret the Federal Register, health issues related to a work environment, recognition of physical hazards related to the violation of OSHA standards, and employer implementation of their own pro-active safety and health procedures.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? No
- Renewal required? No
3. International Accredited Business Accountant (IABA)
ACAT seeks to ensure that all accredited individuals possess both the theoretical knowledge and the practical knowledge necessary to be successful practitioners. For that reason, candidates for accreditation must satisfy an experience requirement before becoming fully credentialed: three years of related work experience, up to two of which may be satisfied through college credit. Related work experience includes verifiable experience in accounting, financial services, or other field requiring a practical and theoretical knowledge of the subject matter covered on the ACAT Comprehensive Examination for the International Accredited Business Accountant. Those who pass the exam but who have not met the experience requirement may market themselves as having passed the ACAT Comprehensive Examination for International Accredited Business Accountant, but are not entitled to use the IABA designation.
- More than two years of education or training after high school required? No
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? No
4. EPA Amusement Operators Safety Certification (EPA)
A comprehensive, equipment specific safety program designed to provide operators and their employees with a thorough understanding of best risk management practices. Industry accidents, which serve to put a spotlight on potential issues, can often be avoided through the utilization of proper risk management techniques.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
What is the best certification for a customer service and driver?
The best customer service and driver certification is Commercial Driver License (CDL). The Commercial Driver License (CDL) is awarded by the Federal Motor Carrier Safety Administration. The advanced certification is for more experienced employees as it often requires some work experience to acquire.
Here's a bit more background on how to obtain this customer service and driver certification:
- To become a certified Commercial Driver License (CDL), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- Renew certification every 4 year.
What are some of the most in-demand certifications for customer service and drivers?
The most in-demand customer service and driver certification is Commercial Driver License based on all active job postings. Having this customer service and driver certification will give you access to more customer service and driver jobs with higher salaries.
What certifications can impact a customer service and driver career and salary?
The Commercial Driver License certification will help you to secure a driver position, which will increase your pay and career trajectory. A driver's average salary is $29,560 whereas customer service and drivers make an average salary of $35,518.
The most common combination of customer service and driver certifications include: Commercial Driver License (CDL), OSHA Safety Certificate , and International Accredited Business Accountant (IABA).
Online courses for customer service and drivers to earn certifications
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