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Top Customer Service And Driver Certifications For Your Career In 2021

Certifications can be a powerful tool to show employers you know your stuff. However, not all certifications are created equal.

We've compiled a list of the most common certifications for customer service and drivers. Not only will obtaining these certifications give you a leg up for job hunting, they will also increase your overall value.

Most Common Certifications For Customer Service And Driver

We have compiled a detailed list of certifications for customer service and drivers, along with certification requirements and information on how to earn them. This list is based on how often customer service and drivers earned these certifications and how they typically list them in their resumes.

1. Commercial Driver License (CDL) (CDL)

The Federal Motor Carrier Safety Administration (FMCSA) is the agency of the U.S. Department of Transportation that is responsible for establishing standards for Commercial Motor Vehicle (CMV) operators, including the Commercial Driver's License (CDL). The minimum national CDL testing standards and licensing requirements established by FMCSA are administered by state driver licensing agencies when they issue a CDL. You are required to obtain and hold a CDL if you drive interstate, intrastate (within a state), or for foreign commerce and drive a vehicle that meets any of the classifications of a CDL. States develop their own tests which must meet the minimum federal standards, but which also may have standards unique to the state. To get a CDL, first you must get a commercial learner's permit. States can only issue learner's permits and CDLs to drivers after they pass knowledge exams and skills tests. You have to pass the CDL knowledge and skills tests for the class of license and type of endorsement required to operate the type of commercial vehicle you plan to drive. And, you have to take the skills test in a vehicle of the same type as the vehicle you plan to operate. For a quick reference of CDL Classes, see the CDL License Matrix.

The Federal Motor Carrier Safety Administration (FMCSA) is the agency of the U.S. Department of Transportation that is responsible for establishing standards for Commercial Motor Vehicle (CMV) operators, including the Commercial Driver's License (CDL). The minimum national CDL testing standards and licensing requirements established by FMCSA are administered by state driver licensing agencies when they issue a CDL. You are required to obtain and hold a CDL if you drive interstate, intrastate (within a state), or for foreign commerce and drive a vehicle that meets any of the classifications of a CDL. States develop their own tests which must meet the minimum federal standards, but which also may have standards unique to the state. To get a CDL, first you must get a commercial learner's permit. States can only issue learner's permits and CDLs to drivers after they pass knowledge exams and skills tests. You have to pass the CDL knowledge and skills tests for the class of license and type of endorsement required to operate the type of commercial vehicle you plan to drive. And, you have to take the skills test in a vehicle of the same type as the vehicle you plan to operate. For a quick reference of CDL Classes, see the CDL License Matrix.

Certification Details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or Written Exam Required? Yes
  • Renewal Required? Every 4 year(s)
2. OSHA Safety Certificate

This 40-hour program covers both the Construction 1926 and General Industry 1910 Standards, how to effectively interpret the Federal Register, health issues related to a work environment, recognition of physical hazards related to the violation of OSHA standards, and employer implementation of their own pro-active safety and health procedures.

This 40-hour program covers both the Construction 1926 and General Industry 1910 Standards, how to effectively interpret the Federal Register, health issues related to a work environment, recognition of physical hazards related to the violation of OSHA standards, and employer implementation of their own pro-active safety and health procedures.

Certification Details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or Written Exam Required? No
  • Renewal Required? No
Certifying Website
OSHA Safety Certificate
Course That Help You To Prepare For Certification
OSHA Safety Pro: Trenching Excavation & Soil Mechanics
udemy
4.4
(572)
3. International Accredited Business Accountant (IABA)

ACAT seeks to ensure that all accredited individuals possess both the theoretical knowledge and the practical knowledge necessary to be successful practitioners. For that reason, candidates for accreditation must satisfy an experience requirement before becoming fully credentialed: three years of related work experience, up to two of which may be satisfied through college credit. Related work experience includes verifiable experience in accounting, financial services, or other field requiring a practical and theoretical knowledge of the subject matter covered on the ACAT Comprehensive Examination for the International Accredited Business Accountant. Those who pass the exam but who have not met the experience requirement may market themselves as having passed the ACAT Comprehensive Examination for International Accredited Business Accountant, but are not entitled to use the IABA designation.

ACAT seeks to ensure that all accredited individuals possess both the theoretical knowledge and the practical knowledge necessary to be successful practitioners. For that reason, candidates for accreditation must satisfy an experience requirement before becoming fully credentialed: three years of related work experience, up to two of which may be satisfied through college credit. Related work experience includes verifiable experience in accounting, financial services, or other field requiring a practical and theoretical knowledge of the subject matter covered on the ACAT Comprehensive Examination for the International Accredited Business Accountant. Those who pass the exam but who have not met the experience requirement may market themselves as having passed the ACAT Comprehensive Examination for International Accredited Business Accountant, but are not entitled to use the IABA designation.

Certification Details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? Yes
  • Oral or Written Exam Required? Yes
  • Renewal Required? No
4. EPA Amusement Operators Safety Certification (EPA)

A comprehensive, equipment specific safety program designed to provide operators and their employees with a thorough understanding of best risk management practices. Industry accidents, which serve to put a spotlight on potential issues, can often be avoided through the utilization of proper risk management techniques.

A comprehensive, equipment specific safety program designed to provide operators and their employees with a thorough understanding of best risk management practices. Industry accidents, which serve to put a spotlight on potential issues, can often be avoided through the utilization of proper risk management techniques.

Certification Details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or Written Exam Required? Yes
  • Renewal Required?
Certifying Organization
Event Planners Association
5. Certified Medical Administrative Assistant (CMAA)

A Certified Medical Administrative Assistant (CMAA) performs routine administrative and clinical tasks to keep the offices and clinics of physicians running smoothly.

A Certified Medical Administrative Assistant (CMAA) performs routine administrative and clinical tasks to keep the offices and clinics of physicians running smoothly.

Certification Details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or Written Exam Required? Yes
  • Renewal Required? Every 2 year(s)
Course That Help You To Prepare For Certification
CCA Certified Medical Administrative Assistant with Medical Billing and Coding (Vouchers Included)
ed2go

Customer Service And Driver Jobs You Might Like

Customer Service And Driver Jobs

What is the best certification for a Customer Service And Driver?

The Commercial Driver License (CDL) (CDL) certification is most common among customer service and drivers. This certification is awarded by the Federal Motor Carrier Safety Administration. The advanced certification is for more experienced employees as it often requires some work experience to acquire. To become a certified customer service and driver with Commercial Driver License (CDL) (CDL), you need to pass the exam. Lucky you - certification doesn't require more than two years of work experience. Renew certification every 4 year.

What are Some of the Most In-Demand Certifications?

We analyzed online job postings to determine the most commonly asked-for certifications. The most popular certification requirement is Commercial Driver License (CDL). By holding this certification, you will gain a more-competitive resume that will look impressive to potential employers.

What Certifications Can Impact a Customer Service And Driver Career and Salary?

Customer service and drivers are most often promoted to a driver position. A driver average salary is $29,560 whereas customer service and drivers make an average salary of $30,836. The Commercial Driver License (CDL) certification could help you to get a driver position in your career path.

Customer service and drivers are most likely to hold a combination of the following certifications: Commercial Driver License (CDL) (CDL), OSHA Safety Certificate , and International Accredited Business Accountant (IABA).

Most Popular Certifications by Industries

Senior And Mid Level Jobs For Customer Service And Driver

online courses for Customer Service And Drivers that you may like

If you are not ready to pass the certification program but still want to improve your skills, these online courses may help.

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Updated April 6, 2021