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Customer service and driver resume examples from 2025

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Land interviews using Zippia's AI-powered resume builder.

Updated March 26, 2025
6 min read
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How to write a customer service and driver resume

Craft a resume summary statement

Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in customer service and driver-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the customer service and driver position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
  2. Include as many relevant hard or technical customer service and driver skills as possible for each job you apply to.
  3. Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
These five steps should give you a strong elevator pitch and land you some customer service and driver interviews.

Here are example skills to include in your “Area of Expertise” on a customer service and driver resume:

  • Customer Service
  • CDL
  • DOT
  • Pickup
  • Routine Maintenance
  • Patients
  • Strong Customer Service
  • Customer Complaints
  • Data Entry
  • Medical Equipment
  • Walkers
  • Inventory Control
  • Hazmat
  • Safety Standards
  • Delivery Truck
  • Scooters
  • Customer Locations
  • Customer Orders
  • AAA
  • Quality Customer Service
  • Customer Satisfaction
  • Branch Management
  • Credit Card
  • Fuel Delivery
  • Safety Regulations
  • GPS
  • Service Calls
  • Traffic Laws
  • Pallet Jack
  • Tire Changes

Zippia’s AI can customize your resume for you.

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How to structure your work experience

A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.

  1. Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
  2. Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.

How to write customer service and driver experience bullet points

Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.

  • Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
  • What were your responsibilities or goals?
  • How did you accomplish them?
  • Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )

Here are great bullet points from customer service and driver resumes:

Work history example #1

Warehouse/Driver

United Parcel Service

  • Operated the DIAD III & IV Systems (Data Entry).
  • Started career in logistics literally on the ground floor - sweeping floors of UPS warehouse.
  • Maintained compliance with DOT and company regulations.
  • Received items from outside vendors from delivery trucks, UPS and FedEx.
  • Executed daily operations of shipment working with Fed Ex, DHL, UPS.

Work history example #2

Driver/Installer

Advance Auto Parts

  • Delivered Auto Parts This is when I decided to get my CDLMike's produce
  • Operated with in DOT regulations using E-Logs.
  • Maintained all DOT driving regulations and guidelines resulting in no accidents.
  • Operated GPS to ensure customer satisfaction of punctuality of delivery.
  • Operated CDL Class A delivery truck * Managed accuracy of inventory levels * Responsible for route accounts receivable

Work history example #3

Computer Repair Technician

IKON Office Solutions

  • Refurbished, troubleshot, and ran test on various fax equipment.
  • Diagnosed and repaired PCs under service warranty for company's retail store.
  • Integrated proactive network monitoring reducing downtime drastically by responding to connectivity and other hardware issues before they were reported by users.
  • Provided vendor client support to resolve warranty issues including hardware replacement and shipping parts to on-site locations.
  • Swapped and Repaired laptops/desktops using reusable peripherals.

Work history example #4

Installation Helper

Time Warner Cable Enterprises

  • Serviced and installed all TWC productsincluding High Speed Internet and CATV/Digital Phone.
  • Replaced cable lines, house box, Digital receiver, DVR, and modems as needed.
  • Installed Cable, Internet and, Phone Service for customers also repair any issues with their services.
  • Certified in all installation areas including cable television, high speed internet, VOIP, and home security systems.
  • Installed customer premise equipment such as Modems, DVR's, Phone systems.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Employers are looking for a few things when looking at the Education section of your resume:
  • The highest degree you have achieved.
  • TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
  • TField of study
  • TAny honors, relevant coursework, achievements, or pertinent activities

Here are some examples of good education entries from customer service and driver resumes:

High School Diploma

2017 - 2017

High School Diploma

2006 - 2006

Highlight your customer service and driver certifications on your resume

If you have any additional certifications, add them to the certification section.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

If you have any of these certifications, be sure to include them on your customer service and driver resume:

  1. Commercial Driver License (CDL)
  2. OSHA Safety Certificate
  3. International Accredited Business Accountant (IABA)
  4. EPA Amusement Operators Safety Certification (EPA)

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