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Customer service and driver skills for your resume and career

Updated January 8, 2025

4 min read

Customer service and driver example skills

Below we've compiled a list of the most critical customer service and driver skills. We ranked the top skills for customer service and drivers based on the percentage of resumes they appeared on. For example, 25.4% of customer service and driver resumes contained customer service as a skill. Continue reading to find out what skills a customer service and driver needs to be successful in the workplace.

15 customer service and driver skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how customer service and drivers use customer service:

Promoted customer service and satisfaction by establishing superior customer relationships, immediately resolving issues and identifying opportunities for additional customer profit.
Exhibited excellent customer service skills by interacting with customers regularly to answer questions and offer various services.

2. CDL

Here's how customer service and drivers use cdl:

Carry a CDL with Air Break endorsements, pass back ground checks and annual physical.
Maintain daily logs, DOT medical card, CDL license and good driving record.

3. DOT

Here's how customer service and drivers use dot:

Carried CDL-A license with several endorsements for past 5 years with DOT physical overqualified for position but not above any job.
Coordinated outgoing trips and monitored compliance with DOT regulations (inspections, vehicle maintenance, operating procedures, etc.)

4. Pickup

In musical terms, a pickup is a transducing device used for capturing and converting mechanical music waves into an electronic signal. A pickup senses the mechanical vibration produced by a mechanical or electrical guitar and amplifies those vibrations using an amplifier. These amplified musical sounds are then produced through speakers. A pickup can also be used to produce mashup music.

Here's how customer service and drivers use pickup:

Pull cars in to tech s area for service and return cars to the lot for customer pickup.
Ride with and follow other drivers to drop off vehicles and pickup multiple vehicles.

5. Routine Maintenance

Here's how customer service and drivers use routine maintenance:

Monitored delivery van performance, performed routine maintenance and filled out necessary paperwork.
Completed routine maintenance including oil changes, tune-ups and general maintenance of listed equipment

6. Patients

Here's how customer service and drivers use patients:

Resolved patients complaints effectively and to patients satisfaction.
Coordinate delivery-patient scheduling; create an efficient daily route plan; cultivate personal rapport with patients during home deliveries.

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7. Strong Customer Service

Here's how customer service and drivers use strong customer service:

Maintained strong customer service skills.

8. Customer Complaints

Here's how customer service and drivers use customer complaints:

Obtained information, assessing validity of customer complaints and determining possible causes and solutions.
Guaranteed positive customer experiences and resolved any unforeseen customer complaints.

9. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how customer service and drivers use data entry:

Processed incoming customer contact, documented and performed data entry duties accurately and efficiently.
Perform data entry of customer information.

10. Medical Equipment

Medical equipment refers to apparatus for use in medical procedures.

Here's how customer service and drivers use medical equipment:

Prepared medical equipment, disposables and documentation for delivery according to KCI USA Policy.
Provide service to customers seeking specialized medical equipment for a variety of settings.

11. Walkers

Here's how customer service and drivers use walkers:

Make sure patients have mobility aides such as wheel chairs, crutches, and walkers.
Delivered medical home supplies such as walkers, shower chairs, toilet seats and incontinent supplies.

12. Inventory Control

Here's how customer service and drivers use inventory control:

Monitored inventory control and production to ensure effective utilization of resources.
Monitored inventory control and shipping/receiving records.

13. Hazmat

Hazmat is a combination of the words ‘hazardous' and ‘material'. The meaning of this word is found in the integration of the aforementioned words -- which is dangerous or toxic material.

Here's how customer service and drivers use hazmat:

State of Michigan Commercial Drivers license with endorsements for tankers, trailers, air brakes and HazMat.
Book and Dispatch Expedite, Hazmat and/or Tanker Endorsed Loads.

14. Safety Standards

Here's how customer service and drivers use safety standards:

Maintain clean in the working of Miami according to the health and safety standards.
Comply with the company's strict safety standards.

15. Delivery Truck

Here's how customer service and drivers use delivery truck:

Operated and loaded delivery truck in accordance with company safety policies and procedures.
Pulled appliance loads, assembling lumber packages, and loading customer purchases to delivery trucks.

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What skills help Customer Service And Drivers find jobs?

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List of customer service and driver skills to add to your resume

The most important skills for a customer service and driver resume and required skills for a customer service and driver to have include:

Customer Service
CDL
DOT
Pickup
Routine Maintenance
Patients
Strong Customer Service
Customer Complaints
Data Entry
Medical Equipment
Walkers
Inventory Control
Hazmat
Safety Standards
Delivery Truck

Scooters
Customer Locations
Customer Orders
AAA
Quality Customer Service
Customer Satisfaction
Branch Management
Credit Card
Fuel Delivery
Safety Regulations
GPS
Service Calls
Traffic Laws
Pallet Jack
Tire Changes

General Maintenance
Mechanical Problems
Hazardous Materials
Food Preparation
Computer System
Customer Accounts
Customer Issues
Long-Term Customer Relationships
Food Orders
Customer Inquiries
Roadside Assistance
Food Products
Phone Orders
Service Truck

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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