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Job outlook for customer service and drivers in the United States
Customer service and driver job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected customer service and driver job growth rate is 11% from 2018-2028.
About 174,200 new jobs for customer service and drivers are projected over the next decade.
Customer service and driver salaries have increased 21% for customer service and drivers in the last 5 years.
There are over 672,920 customer service and drivers currently employed in the United States.
There are 465,140 active customer service and driver job openings in the US.
The average customer service and driver salary is $35,518.
Are customer service and driver jobs in demand?
Yes, customer service and driver jobs are in demand. Customer service and driver demand is projected to grow 11% from 2018 to 2028.
Customer service and driver job and salary trends over time
Compare the number of customer service and driver jobs and the average customer service and driver salary over time.
Customer service and driver jobs over time
Customer service and driver job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 672,920 | 0.20% |
| 2020 | 619,242 | 0.18% |
| 2019 | 614,964 | 0.18% |
| 2018 | 609,808 | 0.18% |
| 2017 | 584,731 | 0.18% |
Average customer service and driver salary over time
Customer service and driver salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $35,518 | $17.08 | +6.7% |
| 2024 | $33,294 | $16.01 | +5.9% |
| 2023 | $31,453 | $15.12 | +4.3% |
| 2022 | $30,149 | $14.49 | +2.8% |
| 2021 | $29,315 | $14.09 | +2.4% |
Customer service and driver jobs by state
The map below shows you the number of customer service and driver job openings in each state. The darker areas on the map show where customer service and drivers earn the highest salaries across all 50 states.
Average salary: Job openings:
Most common states for customer service and drivers
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | Illinois | 12,802,023 | 10,610 | 83% |
| 2 | Ohio | 11,658,609 | 9,513 | 82% |
| 3 | Indiana | 6,666,818 | 5,394 | 81% |
| 4 | Iowa | 3,145,711 | 2,507 | 80% |
| 5 | South Carolina | 5,024,369 | 3,776 | 75% |
| 6 | New Hampshire | 1,342,795 | 1,002 | 75% |
| 7 | Maine | 1,335,907 | 1,000 | 75% |
| 8 | Delaware | 961,939 | 707 | 73% |
| 9 | Georgia | 10,429,379 | 7,437 | 71% |
| 10 | Kentucky | 4,454,189 | 2,939 | 66% |
| 11 | Vermont | 623,657 | 407 | 65% |
| 12 | Minnesota | 5,576,606 | 3,493 | 63% |
| 13 | West Virginia | 1,815,857 | 1,144 | 63% |
| 14 | Wisconsin | 5,795,483 | 3,608 | 62% |
| 15 | Alabama | 4,874,747 | 3,023 | 62% |
| 16 | North Carolina | 10,273,419 | 6,289 | 61% |
| 17 | Montana | 1,050,493 | 644 | 61% |
| 18 | Kansas | 2,913,123 | 1,757 | 60% |
| 19 | Wyoming | 579,315 | 339 | 59% |
| 20 | North Dakota | 755,393 | 440 | 58% |
Most common cities for customer service and drivers
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Madera | 2 | 3% | $40,343 |
| 2 | Battle Creek | 1 | 2% | $33,193 |
| 3 | Fort Wayne | 2 | 1% | $30,971 |
| 4 | Orlando | 2 | 1% | $31,911 |
| 5 | Saint Louis | 2 | 1% | $34,532 |
| 6 | Stockton | 2 | 1% | $40,585 |
| 7 | Broken Arrow | 1 | 1% | $32,140 |
| 8 | New York | 2 | 0% | $34,287 |
| 9 | Raleigh | 2 | 0% | $30,646 |
| 10 | Albuquerque | 1 | 0% | $34,005 |
| 11 | Atlanta | 1 | 0% | $35,535 |
| 12 | Bakersfield | 1 | 0% | $40,034 |
| 13 | Boston | 1 | 0% | $39,623 |