Customer service and driver work from home jobs - 51 jobs
Remote Customer Service Sales (69k+ per year)
HMG Careers 4.5
Remote job
This full-time position offers flexible work hours and ample opportunities for advancement into management roles.
You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer:
· Remote, work from home career.
· Average first-year earnings of $69K commission + bonuses.
· Life-long residual income through renewals.
· Unionized position with stock options.
· Excellent benefits package - medical, dental, and prescription coverage.
· Exceptional training with experienced managers.
· High-quality leads provided: no calling family or friends.
· Flexible hours: this is a fulltime career, but you can choose when you work.
· Opportunities for advancement and recognition as we promote from within.
· Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support.
Qualities We Value:
· Willingness to learn and be coached as we provide comprehensive training.
· Outgoing and Friendly Personality: a positive and approachable demeanor.
· A strong desire to help others: provide valuable advice and services.
· Effective Communication Skills: your ability to connect with others is crucial.
· Sales or customerservice experience is advantageous but not mandatory.
Your Qualifications:
· Laptop or computer with camera is required.
· Possession of, or willingness to obtain an insurance license.
· Basic computer literacy is essential.
· Primary residence in Canada or USA: you must reside in North America to be eligible.
Your Job Responsibilities:
· Contact the leads we provide to schedule virtual meetings with clients.
· Present benefit programs to enroll new clients and cultivate relationships with them.
· Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
$22k-29k yearly est. 2d ago
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Customer Service Associate - Work From Home
American Income Life Ao 4.2
Remote job
About the job CustomerService Associate - Work From Home Who We Are Were the worlds only 100% union-label supplemental benefits provider, proudly partnering with over 40,000 unions and associations worldwide. For more than 60 years, we've been dedicated to protecting hardworking families by providing supplemental and permanent benefit solutions they can count on for financial security.
The Opportunity
Were looking for driven, service-minded professionals to join our fully remote team. You'll connect with union members who have already requested benefits information explaining their options, answering questions, and guiding them through the enrollment process. No cold calling or lead chasing just meaningful conversations with people who need what we offer.
Your Responsibilities
Handle inbound and outbound calls with prospective clients
Schedule and lead virtual benefits presentations
Explain available programs and coverage options in clear, simple terms
Complete all applications and documentation with accuracy
Deliver outstanding service and maintain organized client records
Participate in leadership training and skill development programs
What You Bring
Excellent communication and people skills
Professional, positive, and energetic approach
Customerservice or sales background (preferred, not required)
Basic computer skills and comfort in a virtual environment
Ability to collaborate effectively with all levels of the team
Legal authorization to work in the U.S. or Canada
What You'll Get
Full benefits package after initial period
100% remote position no commuting, no dress code
Flexible scheduling that supports your lifestyle
Weekly pay plus performance-based monthly bonuses
Annual incentive trips to top destinations like Cancun, the Bahamas, and Las Vegas for high performers
Rapid career advancement with clear promotion paths
If you're ready for a rewarding career where you can help others, grow your skills, and enjoy flexibility and unlimited earning potential apply now and start building a future you're proud of.
$30k-38k yearly est. 2d ago
TurboTax (WFH) Customer Service - Entry-Level
Turbotax
Remote job
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a CustomerService Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
$25k-33k yearly est. 2d ago
Work at Home Customer Service
Usasjb
Remote job
Work from Home Survey Taker (Side Gig) We are looking for people who are motivated to participate in paid research across the country and local areas. Join this Work from Home USA Market Research Panel Today. You have two options when it comes to paid research : you can either take part in person or online. This is a great way for you to make extra income at home as data entry clerk.
Compensation:Work from home and take surveys to earn Money.There are many payment options, including PayPal, direct checks, and online virtual gift cards codes.Opportunities to earn rewards.
Responsibilities:Take part with work from home surveys/studies by following written and oral instructions.Participate in research focus groups.Each panel receives a complete written study.If products or services are provided, you must actually use them.
Needs:You must have a working camera on your smart phone or a webcam on your desktop/laptop.Access to reliable internet connection is essential.You would like to be fully involved in one or more of these topics.Capacity to understand and follow written and oral instructions.
Job Benefits:Participation in online and in-person discussions.If you work remotely, there is no commute.No minimum hrs. This is a work from home job.Get free samples from our partners and sponsors for your feedback on their products.Participate in product testing and see products before the public.Part-Time job. Work from Home.
Anyone looking for part-time, short-term work at home work is welcome to apply. No previous experience is necessary. This is an excellent opportunity to earn a side income by doing flexible remote work from home.
* Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.
APPLY
If you are the kind of person who is self-motivated and comfortable working on your own at home, take pleasure in such job as email client service, data entry as well as review products, then you are the person we are seeking.
Data entry clerks originate from all different backgrounds consisting of, data entry, telemarketing, client service, sales, clerical, assistant, management assistant, receptionist, telephone call facility, part-time.
APPLY AT : ***********************************************
$25k-33k yearly est. Auto-Apply 60d+ ago
Customer Service Remote Work (California Residents Only)
Morphius Corp
Remote job
We are seeking applicants with exceptional customerservice skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with.
As a Benefits Administrator you will be in charge of making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely.
Requirements:
Must have great attention to detail.
Must be a team player.
Previous customerservice and sales experience is a plus.
Must have strong communication skills.
Must be personable and comfortable interacting with customers daily.
Desire to participate in professional development and take on new responsibilities
Self-motivated and comfortable working both independently and as part of a team
Customerservice or customer relationship experience
Benefits:
Health insurance reimbursement for all staff (upon qualification)
Life insurance at no cost
Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan)
UNION BENEFITS - Our staff also belong to a union which includes benefits
Free college classes for all members
Student Debt Reduction Program
Scholarship access for members and their children
Union provides life insurance (in addition to our company) for all members
Roadside assistance for all members
Identity Theft Protection for all members
$34k-45k yearly est. Auto-Apply 60d+ ago
Work Remotely: Customer Service Positions with Pay Up to 19 Per Hour
Nogigiddy
Remote job
CustomerService Representative - Remote, $19/hr Starting, No Degree Needed Are you passionate about helping others and confident in your problem-solving skills? We're looking for dedicated individuals to join our remote customerservice team. As a CustomerService Representative, you'll ensure that every customer interaction is handled with professionalism and care, all from the comfort of your home.
What You'll Do:
Promptly respond to customer inquiries with solutions that exceed expectations
Effectively manage and resolve customer complaints to ensure satisfaction
Communicate clearly and professionally, maintaining high standards in all interactions
Foster a positive and respectful customerservice environment
What We Look For:
A strong dedication to customerservice and a positive, helpful attitude
Excellent communication skills, capable of dealing with diverse clients
The ability to work independently, prioritize tasks, and manage time effectively
Proficiency in using technology and navigating multiple software platforms
What You'll Gain:
The flexibility to work remotely, enhancing your work-life balance
The ability to create a flexible schedule that suits your lifestyle
Competitive pay starting at $19 per hour, with potential for advancement
Access to professional development and career growth opportunities
Start Your Journey With Us:
Additional Information:
No prior professional experience or degree is required, but you should have a quiet workspace and reliable internet. A background check is mandatory for all candidates. We pride ourselves on being an equal opportunity employer, embracing diversity and ensuring a welcoming environment for all, regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#ZR
$19 hourly Auto-Apply 60d+ ago
Driver/Transportation Service
One Patient at A Time Opaat Compani
Remote job
Job DescriptionOne Patient at a Time (OPAAT) Homecare is looking to hire an experienced driver to provide transportation service for caregivers. The driver must own their own vehicle with a valid driver's license, good driving records and current motor vehicle insurance with appropriate liability coverage.
Drivers must be responsible for maintaining their vehicle with required service per state regulations and good maintenance. Must be able to navigate efficiently using GPS directions safely, and able to get caregivers to and from their assignment on time.
Responsibilities:
Drive caregivers to their assigned locations.
Provide a safe and comfortable ride
Follow traffic laws and regulations at all times
Keep the vehicle clean and well-maintained
Communicate effectively with managers and caregivers regarding pick-up and drop-off locations
Provide excellent customerservice and maintain a positive attitude
Requirements:
Valid driver's license and clean driving record
Current Insurance
Age 25 or older
Own a reliable and registered vehicle
Good communication and customerservice skills
Familiarity with local roads and traffic patterns
Willingness to work flexible hours, including weekends and evenings
Ability to pass a background check and drug test
This is a remote position.
$29k-38k yearly est. 18d ago
Part-Time Weekend / Night Shift Customer Service Associate
Professor Gatsby's Heating, Cooling and Plumbing
Remote job
Professor Gatsby's Heating & Cooling is currently hiring for a Part-Time Weekend / Night Shift CustomerService Associate to answer after-hours phone calls and schedule appointments between customers and on-call technicians in the West Berlin, NJ area. This Part-Time Weekend / Night Shift CustomerService Associate earns a competitive wage of $15 - $17 per hour, depending on experience.
In addition to competitive pay and our supportive culture, we offer our dispatchers the potential to work remotely after completing the first month of training in the office.
So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!
DAY-TO-DAY
This part-time dispatcher position typically works from 6:00 PM - 10:00 PM on weekdays and from 7:00 AM - 10:00 PM on weekends. There is flexibility with multiple shifts available.
In this service dispatcher position, you are prompt and professional as you handle the after-hours needs of our customers. In this role, you answer phone calls, respond to customer needs through email, and schedule appointments with customers. Additionally, you take great care to maintain an organized system, including documenting and recording the correct services and keeping track of account changes.
As a vital component to our office staff, you eagerly step in and assist with other miscellaneous office duties as needed. Whether answering customer questions or scheduling appointments, you feel great about your professional contributions to the success of our HVAC company!
ABOUT PROFESSOR GATSBY'S HEATING & COOLING
We have been delivering first-rate HVAC services and products at affordable prices to Turnersville NJ and the surrounding cities including Southern Jersey, Washington Township, Sewell, Turnersville, Glassboro, Clayton, and Williamstown. Customer satisfaction is our first priority. We are the highest-rated company in the area because we take our time and do it right. Whether our residential customers need repairs to their existing heating and cooling systems or a completely new installation, we are here to serve their needs. We chose a professor for our mascot to signify accuracy, integrity, attention to detail, and expertise.
Our highly trained technicians love what they do. We believe that if you don't love what you do, then you can't deliver the best service and value to your customer. Your heart must be in it. Our team focuses on continuing education so we can present our customers with the best options in the industry. We care about our team. We are growing fast and believe that if we invest in our team now, they will grow with us. We want to offer careers not just jobs.
OUR IDEAL PART-TIME WEEKEND / NIGHT SHIFT CUSTOMERSERVICE ASSOCIATE
Great communicator- relays information in a direct and understandable way
Problem solver - thinks outside the box and can come up with solutions to challenges
Highly organized - produces orderly, precise, and efficient work
Career-oriented - strives to advance in the customerservice industry
If this sounds like you, keep reading about this amazing dispatcher opportunity!
REQUIREMENTS FOR A PART-TIME WEEKEND / NIGHT SHIFT CUSTOMERSERVICE ASSOCIATE
Customerservice experience
Excellent phone skills including fielding inbound and outbound customer and technician calls
If you meet the above requirements, we need you. Apply today to join our office team!
Location: 08091
$15-17 hourly 60d+ ago
Entry Level Customer Service
Workoo Technologies
Remote job
Daily activities include inbound and outbound calls, setting appointments, making presentations to union members requesting our benefits, basic computer skills, completing necessary paperwork, quality control and leadership development.
Requirements:
Good verbal communication skills.
Have excellent customer relations and communication skills.
Optimistic and positive attitude with high energy
Interacts effectively with individuals and groups
Maintains a good rapport with customersCustomerservice and/or customer sales experience preferred
Interacts effectively with all levels of management and employees
Is a team player
Legally authorized to work in the United States/Canada.
Benefits:
Full benefits
100% telecommuting
Flexible work schedule with option to work from home
Weekly pay and monthly performance-based bonuses
Chance to win a free trip for you and a guest to the Bahamas, Cancun, Las Vegas and other exciting locations for an annual company convention
$27k-36k yearly est. 60d+ ago
(REMOTE) Healthcare Customer Service Associate
Widescope Consulting and Contracting Services
Remote job
Healthcare CustomerService Associate - REMOTE
Position Type: Full-Time | Remote
Pay Rate: $17.75/hour base pay plus an additional $5.36/hour applied toward health and welfare benefits or retirement (depending on benefit election).If health benefits are not needed (candidate has TRICARE, VA, or spouse provided health coverage) the $5.36 per hour is placed in a 401(a)-tax deferred account where 3% of the funds are matched by the company. If the candidate needs health, vision, dental insurance from the company, the $5.36 per hour pay is applied to cover health benefit options selected.
Position Summary & Metrics:
Widescope Consulting and Contracting is hiring 11 CustomerService Associates (CSAs) to support a healthcare-focused customerservice team. In this role, you will provide professional, accurate assistance to patients, providers, and members, with a focus on servicing Veterans and their families.
This is not a production contact center role. It is a position where delivering accurate and high-quality information to providers and Veterans is essential. Performance is measured by the amount of time you are logged into the system for work, how accurately you track non-work time such as lunches and breaks, the quality of your calls, and your adherence to the processes and procedures introduced during new hire training. Previous experience handling healthcare claims or provider calls is highly valued. Success in this role requires a strong focus on accuracy, attention to detail, and a commitment to providing an outstanding experience to the Veterans and providers we serve.
What You Will Do:
Inbound Call Customer Interaction:
Respond to calls, emails, and chat inquiries regarding healthcare services, benefits, and claims.
Assist patients and providers in navigating healthcare plans and resolving concerns.
Problem-Solving & Issue Resolution:
Identify customer concerns and provide solutions or escalate as needed.
Manage follow-ups to ensure timely resolution.
Administrative Support:
Handle data entry, case documentation, and maintain accurate customer records.
Collaboration & Teamwork:
Work cross-functionally with claims, billing, and care coordination teams.
Share best practices with teammates to improve service delivery.
Customer Education:
Educate members about health services, benefits, and coverage options.
Explain claims processes, billing procedures, and how to access healthcare services.
Compliance:
Adhere to confidentiality and HIPAA compliance when handling customer data.
Follow company protocols for customer interactions.
Who We Are Looking For:
Effective multitaskers who can listen, type, and problem-solve simultaneously
Can remain calm under pressure and capable of managing sensitive or emotional conversations
Comfortable using dual-monitors, PC-based systems, and call center software
Independent and proactive in a fully remote, distraction-free home office
Minimum Qualifications:
Reside in one of the following locations: AL, FL, GA, IL, KY, MD, NC, SC, TN, TX, VA, WA
At least 2 years of experience in healthcare-related customerservice or call center roles (Medicare, Medicaid, TRICARE, VA preferred)
Technical Skills: Comfortable with PC-based systems and experience working with call quality systems and CRM tools (Salesforce, NICE, Microsoft Dynamics, etc.) is a plus.
Strong verbal and written communication skills
Ability to assess and resolve customer issues
Must be able to handle challenging customer interactions professionally and calmly
Ability to type while speaking/listening, with good speed accuracy while maintaining accurate documentation of customer interactions
Remote Work Requirements:
A quiet, dedicated home workspace free of distractions
Reliable high-speed internet (minimum 50Mbps down / 7 Mbps up)
Wired internet connection (LAN) preferred
Ability to perform basic troubleshooting with phone support from tech team
Company-provided equipment (computer, monitors, webcam, headset, cables) and support.
Training & Schedule:
5 weeks of live, paid virtual training (MS Teams)
Must attend all training sessions with camera on, in full-view, and with full engagement
No absences allowed unless in emergency situations
Full attendance is critical for success in this role
Why Join Us?
This is a service-focused role supporting a larger healthcare initiative. As a Widescope team member, you will join a team dedicated to a mission-driven environment where quality and compassion come first. You will be part of a supportive team that values professionalism, accuracy, and care in every interaction. We are looking for individuals who take pride in their work and are committed to making a meaningful impact through exceptional service.
$17.8 hourly 60d+ ago
Customer Service Associate
Safehavensecure
Remote job
At Safe Haven Security, we are more than just a home security company! We are a team of dedicated professionals who are passionate about making a difference in the lives of our customers and our employees. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customerservice.
Position Summary
We are seeking a detail-oriented and customer-focused Account Creation Associate to join our team and work remotely. In this role, you will assist customers over the phone by providing information about our internet packages, entering account information, performing quality assurance, data entry, scheduling, and maintaining confidentiality. Your primary responsibility will be to help guide potential customers in selecting the best internet package to meet their needs while accurately processing package data. The ideal candidate will possess excellent organizational skills, attention to detail, and exceptional communication skills. This is a fast-paced environment and requires an individual who can work with little supervision and is self-motivated.
In this role you will:
Participate in training and professional development activities
Perform quality assurance to guarantee customer satisfaction
Accurately enter account information and customer data into the company's database
Answer inbound customer calls and respond to inquiries related to internet and security services and package offerings.
Provide detailed information about internet packages, pricing, and available promotions.
Assist customers in selecting the most suitable ADT services and internet plan based on their requirements (speed, usage, location, etc.).
Assist customer by entering customer personal info and creating ADT profile.
Follow up with potential customers as needed to ensure satisfaction and support any issues.
Process orders, schedule installations, and provide necessary details regarding service activation.
Maintain up-to-date knowledge of current product offerings, promotions, and company policies.
Resolve customer inquiries or concerns, escalating issues when necessary to the appropriate department.
Meet or exceed department performance expectations.
Actively participate in staff development and meetings
Work in a positive and collaborative manner with team members
Be punctual and maintain a good attendance record
Perform additional duties as assigned
To be successful in this role, you should have:
High school diploma or equivalent
Minimum of 2 years of customerservice experience
Ability to work between the hours of 11am-10pm Monday - Saturday
Basic Microsoft Office knowledge
Excellent communication and interpersonal skills
Ability to work with little supervision and be self-motivated
A secure and private location for company equipment
Proficient in multitasking and time management
Maintain a positive work environment
Ability to work in a fast-paced environment
Trustworthy and reliable
Solution-oriented thinking and a results-driven focus
Attention to detail and accuracy
Ability to maintain confidentiality
Knowledge of internet services and packages is preferred
Reliable high-speed internet with a minimum download / upload speed of 500 Mbps to support video conferencing, system tools and call quality.
Safe Haven Security is an Equal Opportunity Employer / Veterans / Disabled. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$24k-32k yearly est. 6h ago
Customer Service Associate REMOTE JOB
The Prestressed Group
Remote job
The Prestressed Group are looking for a CustomerService Associate that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Job Duties and Responsibilities:
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining
the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Serves customers by providing product and service information and resolving product and service problems.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Requirements
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Strong customerservice and office administrative skills
Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, High-rise, and Insightly
Excellent oral and written communication skills
Strong Microsoft Office skills
Call Center CustomerService experience
Practical knowledge of Superior CustomerService
Background working with Inbound Telephone Calls
Professional Phone Etiquette experience highly preferred
Adeptness in Customer Satisfaction
Earlier work involving Answering Multi-Line Phone System
Experience with customer invoices
Demonstrated knowledge of customerserviceCustomer Account experience preferred
Assist Customers experience preferred
Comfort and confidence when interacting with internal and external partners and clients/customers
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
Qualifications / Skills:
Customerservice
Product knowledge
Market knowledge
Quality focus
Problem solving
Documentation skills
Phone skills
Listening
Resolving conflict
Analyzing information
Multi-tasking
Benefits
The Prestressed Group appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
Employee Assistance Plan
Employee Referral Program
Lucrative commissions and long-term bonus plans
Medical, dental, and vision plans - start when you start!
Life insurance (self, spouse, children)
Paid time off
401(k) - 100% company match (vesting and matching starts upon hire, up to 5% of eligible compensation)
$28k-37k yearly est. 60d+ ago
Customer Service Associate - Remote (Proficiency in Mandarin/Cantonese, or Japanese Needed)
Dow Jones & Company 4.0
Remote job
Job Description:About the Team:
The Dow Jones CustomerService (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street Journal, Barron's, MarketWatch, Dow Jones Factiva and Dow Jones Risk & Compliance. You will find that we are a collaborative group, focused on delivering excellence during every customer interaction.
About the Role
You will reside on the CustomerService Team, reporting to the CustomerService Supervisor. You have a passion for helping people. We are offering a career with a recognized leader in the world of global news and business information. You will be a part of a multinational organization that focuses on its people.
Working Hours: 1:00 PM to 9:00 PM Eastern Time (Monday through Thursday) and 12:00 PM to 8:00 PM Eastern Time (Friday)
You Will:
Provide high-level telephone, email, and web chat support for the Dow Jones suite of PIB products; including Factiva, Dow Jones Risk & Compliance, and Dow Jones Newswires.
Answer global customer queries concerning content/data, product navigation, billing/account administration, and more.
Provide professional-level support to retain Dow Jones customers and increase customer loyalty.
Multitask, prioritize, and enthusiastically resolve customers' concerns while consistently providing superior levels of customerservice.
Ensure all relevant procedures are followed from beginning to resolution.
Ensure all key performance indicators and service levels are met.
Actively seek out opportunities for self-improvement, and participate in new product and procedural training.
Work with other Dow Jones departments to ensure escalated issues are handled efficiently and correctly.
You Have:
High proficiency in Mandarin/Cantonese, or Japanese for both written and verbal communication within a corporate environment
Fluent in English, for both written and verbal communication
Commitment to customer satisfaction with the ability to build and develop relationships to identify problems, assess needs, and find solutions
Ability to listen, empathize, and effectively handle challenging customer inquiries in a professional and pleasant manner
Ability to maintain a positive attitude in an often busy and stressful environment
Ability to understand new technical systems and applications quickly
Attention to detail and the ability to multitask, prioritize, and meet deadlines
Positive outlook on change and flexible approach to team-based work environment and structure
Ability to follow a large set of procedural guidelines and to be independently resourceful when investigating/researching complex customer queries
Experience in a contact center and/or customerservice environment (preferred)
Salesforce experience is a plus
College degree desired, or equivalent work experience
Previous research experience (desired)
Fluent in addition to the language applied for (this is desired, not required):
German/French/Spanish/Chinese/Japanese/
Italian/Russian
Our Benefits
Comprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Comprehensive Medical, Dental and Vision Insurance Plans
Education Benefits
Paid Maternity and Paternity Leave
Family Care Benefits
Commuter Transit Program
Subscription Discounts
Employee Referral Program
#LI-Remote
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area:
Dow Jones - CustomerService
Job Category:
CustomerService & Contact Center Operations
Union Status:
Union role Pay Range: $41,392 - $50,000We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
$41.4k-50k yearly Auto-Apply 17d ago
Travel Customer Service
Kim Luxe Travel
Remote job
We are looking for a Travel CustomerService professional to support clients before, during, and after their trips. This role focuses on delivering outstanding customer care, managing travel-related requests, and ensuring a smooth and stress-free experience for every traveler.
Key Responsibilities
Communicate with clients through email, phone, and messaging platforms to answer questions and provide assistance
Manage booking updates, itinerary changes, cancellations, and special travel needs
Share clear and accurate information regarding destinations, travel requirements, and agency procedures
Proactively check in with clients to confirm details and address any concerns
Resolve issues efficiently while maintaining a positive and supportive approach
Ideal Candidate
A strong communicator with a customer-first mindset
Experienced in customerservice (travel, tourism, or hospitality experience is a plus)
Well-organized, reliable, and comfortable handling multiple requests at once
Tech-savvy and able to adapt quickly to new systems and tools
Passionate about travel and helping clients enjoy seamless experiences
Perks
Fully remote position with flexible hours
Training and ongoing support to help you succeed
Career growth opportunities within a growing travel agency
Access to travel benefits and exclusive industry discounts
A collaborative and supportive team culture
$24k-32k yearly est. 7d ago
Customer Service Associate - Work From Home
Americanome Life Insurance Company
Remote job
We're hiring service-oriented individuals to support members through a structured benefits process with a long-standing organization serving working families nationwide. As operations continue to expand, we're looking for dependable Benefits Representatives who are motivated to learn, grow, and contribute over the long term.
Your Role
Guide clients through available benefit options in a clear, easy-to-understand way
Respond to questions about existing coverage and general program details
Keep current with updates to plans, tools, and procedures
Review client information to ensure solutions remain appropriate and cost-effective
Who We're Looking For
Self-directed individuals with a strong sense of accountability
Team players who work well in a fast-paced, remote environment
Clear, professional communicators with strong follow-up skills
Organized multitaskers who can manage priorities effectively
What We Provide
Structured, hands-on training with ongoing support
Weekly pay structure
Performance-based bonuses and residual income opportunities
Company-paid travel incentives
Fully remote work setup
Apply today to learn more about the opportunity, the training process, and how you can build a stable, long-term career with a growing team.
Positive, dependable, and detail-oriented professionals
$25k-34k yearly est. Auto-Apply 40d ago
Customer Service Associate
Americanome Life
Remote job
Who We Are Were the worlds only 100% union-label supplemental benefits provider, proudly partnering with over 40,000 unions and associations worldwide. For more than 60 years, we've been dedicated to protecting hardworking families by providing supplemental and permanent benefit solutions they can count on for financial security.
The Opportunity
Were looking for driven, service-minded professionals to join our fully remote team. You'll connect with union members who have already requested benefits information explaining their options, answering questions, and guiding them through the enrollment process. No cold calling or lead chasing just meaningful conversations with people who need what we offer.
Your Responsibilities
Handle inbound and outbound calls with prospective clients
Schedule and lead virtual benefits presentations
Explain available programs and coverage options in clear, simple terms
Complete all applications and documentation with accuracy
Deliver outstanding service and maintain organized client records
Participate in leadership training and skill development programs
What You Bring
Excellent communication and people skills
Professional, positive, and energetic approach
Customerservice or sales background (preferred, not required)
Basic computer skills and comfort in a virtual environment
Ability to collaborate effectively with all levels of the team
Legal authorization to work in the U.S. or Canada
What You'll Get
Full benefits package after initial period
100% remote position no commuting, no dress code
Flexible scheduling that supports your lifestyle
Weekly pay plus performance-based monthly bonuses
Annual incentive trips to top destinations like Cancun, the Bahamas, and Las Vegas for high performers
Rapid career advancement with clear promotion paths
If you're ready for a rewarding career where you can help others, grow your skills, and enjoy flexibility and unlimited earning potential apply now and start building a future you're proud of.
$24k-32k yearly est. 60d+ ago
WAREHOUSE DRIVER
Career Connections Staffing Services
Remote job
NOW HIRING CDL A DRIVERS!! This is a FULL TIME and DIRECT HIRE position! Overview: Must have a valid CDL A license8 hour shifts 5 days per week - weekend work could be possible1st, 2nd OR 3rd shift available1st shift (7am-3pm) 2nd shift (3pm-11pm) or 3rd shift (11pm-7am) NO out of state driving Previous driving experience Full Time & benefits*Pay is negotiable, starting around $20/hr Transporting heat treat brake rotors between factory / manufacturing facilities
IMMEDIATE OPENINGS!! WAREHOUSE DRIVER MUST HAVE VALID CDL A LICENSE
*Benefits begin after 60 days of employment and include: Insurance benefits, paid holidays, paid sick leave, 401k.
*Benefits after 90 days of employment include: $1 pay increase, uniform allowance.
*Benefits after 1 year of employment include: 3 weeks vacation time, increased uniform allowance, paid birthday, increased 401k
$20 hourly Auto-Apply 60d+ ago
Work From Home Customer Service Associate - Entry Level
Lisa Russel
Remote job
Ignite Your Success: Join A Thriving Culture!
At AO, our vibrant culture takes center stage, and we celebrate every opportunity to recognize and reward exceptional leaders and producers. Join a team where your hard work and dedication translate into unforgettable experiences, incredible prizes, and unparalleled growth opportunities.
Requirements / Responsibilities / Rewards
World-class contests with prizes like brand-new Jeeps, stylish Lululemon gear, and more
Exclusive retreats to destinations such as Iceland, Cabo, and Cancun - create memories that last a lifetime
Twice-weekly training sessions to sharpen your skills and stay ahead of the game
Quarterly recognition of top leaders with Rolex watches for outstanding performance
These rewards are available to everyone who excels - your success drives your recognition.
Qualifications
Exceptional written and verbal communication skills
Positive, energetic, and highly motivated mindset
Strong work ethic and attention to detail
Ability to take full ownership of assigned territories and handle day-to-day business with common sense
Next Steps
Join us in prioritizing community wellness - all interviews are conducted via Zoom video conferencing for safety and convenience.
Ignite your success and immerse yourself in the thriving culture of AO today!
$21k-29k yearly est. Auto-Apply 2d ago
Remote Customer Service Associate- WFH
Next Generation Career Coaching
Remote job
Are you looking for a rewarding and flexible career opportunity? Want to work from the comfort of your home? Look no further! We are seeking dedicated and motivated independent contractors!
Entrepreneurial spirit with at least six months of customerservice experience? This role offers the flexibility of hourly pay and the chance to work on your own terms. If you have a passion for delivering excellent customerservice and the drive to succeed independently, we want to hear from you! Join us and take the first step towards a rewarding and flexible career. Apply now!
Excellent Perks:
Create Your Own Schedule
- Enjoy the flexibility of creating your work schedule to fit your lifestyle and commitments. This means you will never miss another one of your kids' soccer games or family gathering. Take time off when you feel like it!
Work From Home
- Skip the commute and work from the comfort of your home, saving time and money. Your lunch is safe in the fridge, and you're saving tons!
Free Career Development Services
- Receive personalized career coaching to help you leverage your experience with us to advance in your career and explore new opportunities. Free Career Development Services as a partner.
Career Certification Vouchers for Top Performers
Why us?
At Next Generation Career Coaching, what makes us unique is our commitment to assisting individuals and organizations. Our mission is to revamp career development and create a future where everyone has the skills, knowledge, and confidence to thrive in the ever-evolving job market.
Additional Benefits:
- Ongoing training and skill development programs
- Employee recognition and rewards programs
- Supportive team environment and regular team-building activities
If you're ready to join a dynamic team, make your schedule, and work from home while receiving valuable career coaching, we want to hear from you! Take the first step towards a fulfilling career by applying today.
Join us and unlock your potential with our Customer Success Team!
Note: Applicants must be at least 18 years old and authorized to work in the USA. At this time, we are not sourcing agents in the following areas: CA, CO, CT, DC, IL, MD, MA, MN, NJ, NY, OR, PA, VT, WA, WI .
Required Skills:
CustomerService
$23k-31k yearly est. 60d+ ago
Customer Service Associate (PH)
Compass Experience Labs
Remote job
MEET
COMPASS
We
are
a
full
service
BPO
that
partners
with
brands
to
power
growth
through
exceptional
customer
experience
Our
founders
were
trailblazers
in
the
eComm
industry
When
they
couldnt
find
a
customerservice
partner
that
was
as
innovative
as
they
were
they
built
it
Many
companies
view
their
customer care as a cost center but we believe it can be so much more If you delight the customer listen to their feedback and use their insights to gather data about products and offerings customer care can have a strategic role in growing a business As part of the Compass Experience Team you will Respond to customers primarily through phones as well as through email chat text and social channels while creating memorable service interactions Demonstrate strong written and verbal communication skills in alignment with Compass and brand voice Build a strong understanding of your assigned brands products procedures and resolutions Work collaboratively with team members to offer encouragement provide answers present customer insights and trends The ideal Compass Employee is Compassionate detail oriented friendly open minded and eager to help people Able to solve problems quickly and creatively we often need to think of solutions on the fly Able to learn and adapt to changing software being tech savvy is a must Excellent at communication both written and verbal Able to adhere to a set schedule and be productive independently Ability to upsell offer relevant products and services to existing customers Ability to utilize multiple systems and resources to find a solution to the callers problem multitasking is key Ability to adhere to strict schedule adherence not just attendance this includes limited unscheduled breaks returning from scheduled breaks lunches on time adhering to expected handle time for calls once ramped All agents must have a quiet workspace where they will not be interrupted or overheard All candidates who are hired will spend the first few weeks after completing training handling emails and chats Once they become proficient in emails and chats they will transition to phone support as part of their regular job responsibilities Phone support will be a daily requirement and will require 85 or higher schedule adherence meaning that they take minimal unscheduled breaks Real time adherence associates monitor statuses and all day associates will be contacted if they are out of adherence This is a high volume program Candidates should expect to be on back to back calls throughout their day with limited down time Availability Full Time positions available Open availability preferred may include weekdays weekends nights and holidays HQ is located in Columbus Ohio100 show rate for training is required Agents must attend training every day with cameras on and be active participants Qualifications and Physical Requirements Inbound Phone Chat SMS Email and Social Media channel experiences are a must High school diploma or equivalent Call center experience must be within the last 2 years1 year inbound phone experience required Ability to see talk and hear in order to communicate with others to exchange information verbally and in writing Ability to perform all duties of the job while sitting andor standing for prolonged periods of time ie for the duration of an 8 hr shift Technology Requirements A licensed Windows computer with a serial number is the only computer we will accept for this position We dont allow customized or jailbroken homemade devices Applicants must have strong wired internet connection to support systems and possess a Windows Computer with a working webcam Download and upload speed must be at least 25MBPSAll agents must have a working camera to be used during training sessions and 11conversationsAgents must be willing to have Crowdstrike be installed in their personal computerlaptop Agents must have a working headset with a microphone speakers are not permitted for use while on calls Processor Intel Core i5 4440 CPU 210 GHzMemory Minimum 8GB but recommend 16 GBOS Windows 32 Bit and 64 Bit Windows 11All agents will be required to install third party software in order to run the screen capture module Screen Capture Module l Microsoft Windows Installer 20 or later l Microsoft Visual C 2019 Redistributable 32 bit l Microsoft NET Framework 462or 47xAll agents will be required to download DUO Mobile on their mobile phones for multi factor authentication Benefits A fully remote work environment This is currently a contract position offering competitive wages Comprehensive training on our products and services Career development opportunities including internal promotionsA positive and growing work culture that values diversity and inclusivity If you possess a compassionate nature thrive in a customer centric role and have a passion for assisting others we encourage you to apply