Customer service and serving vs server

Differences between customer service and serving and server duties and responsibilities

Customer service and serving example responsibilities.

• Manage restaurant sections in order to equalize seating arrangements for each waiter and ensure the restaurant are stocked and well maintain.
• Track record of upselling through suggestive selling techniques.
• Fill in for bartending staff as needed and frequently make drinks for customers.
• Put orders in the POS for customers to get the quickest service possible with the least amount of issues.
• Take phone calls for orders, process online orders, serve food and drinks, process payments on POS computer.
• Train in all aspects of professional bartending with an in-depth knowledge of wines, liquors, liqueurs and mix cocktails.
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Server example responsibilities.

• Manage expediter window paying close attention to garnishes and presentation.
• Provide exceptional customer service, while frequently checking for food allergies, by utilizing excellent communication and multitasking skills.
• Maximize profits by upselling food and alcoholic beverages and utilizing excellent customer service skills to ensure guests repeat business.
• Clean bars, work areas, and tables.
• Provide exceptional service to guests with charm, professionalism, respect, and bright personality.
• Embrace serving on a more personal level due the quaint, small-town charm of the location.
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