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Customer service and serving education requirements

Updated January 8, 2025
2 min read
Usually, customer service and servings don't need a college education. The most common degree for customer service and servings is bachelor's degree with 35% graduates, with only 29% customer service and serving graduates earning high school diploma. Customer service and servings who decided to graduate from college often finish University of Phoenix or San Diego State University. Some good skills to have in this position include strong customer service, customer service and food preparation.

What education do you need to become a customer service and serving?

What degree do you need to be a customer service and serving?

The most common degree for customer service and servings is bachelor's degree, with 35% of customer service and servings earning that degree. The second and third most common degree levels are high school diploma degree at 29% and high school diploma degree at 22%.
  • Bachelor's, 35%
  • High School Diploma, 29%
  • Associate, 22%
  • Diploma, 7%
  • Other Degrees, 7%

What should I major in to become a customer service and serving?

You should major in business to become a customer service and serving. 23% of customer service and servings major in business. Other common majors for a customer service and serving include psychology and general studies.

Best majors for customer service and servings

RankMajorPercentages
1Business22.5%
2Psychology8.8%
3General Studies8.7%
4Communication6.4%
5Criminal Justice6.4%

20 best online courses for customer service and servings

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1. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

2. Customer Service: 6 Keys To Exceptional Customer Service

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4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

3. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

4. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

5. SAP Customer Service (CS/SM) - Service Management module

udemy
4.4
(960)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

6. Customer Service

udemy
4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

7. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

8. Customer Service Success: Take Your Skills to the Next Level

udemy
4.5
(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

9. The Customer: Build a Customer Service Strategy (BITE SIZE)

udemy
4.5
(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

10. Customer Service: Keep 'em coming back!

udemy
4.5
(3,150)

How to give the best customer service in your industry and keep those customers raving about your business...

11. Fundamentals of Logistics, Supply Chain & Customer Service

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4.5
(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

12. Brilliant Customer Service: How to Impress your Customers!

udemy
4.7
(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

13. Customer Retention: Maximise Your Profits

udemy
4.6
(481)

How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits...

14. Business Communication Skills: Handling Clients & Customers

udemy
4.4
(1,161)

Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...

15. Customer Service Training: Dealing with Difficult Customers

udemy
4.5
(1,035)

Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...

16. Your Customer Service Toolbox: Best Practices for Beginners

udemy
4.5
(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

17. The Customer: Develop Customer Centric Metrics (BITE SIZE)

udemy
4
(422)

To inspire good customer service behaviour, we must be able to measure customer experiences meaningfully...

18. Customer Service Basics: Improve your Service now

udemy
4.5
(889)

The basic golden rules to kickstart your service...

19. Customer Service: How to sell more without advertising

udemy
4.5
(1,122)

Learn how to create a customer experience that earns you customer loyalty and creates word of mouth advertising...

20. Service Design: Designing for Experience Over Time

udemy
4.5
(5,272)

Learn how to structure new service innovations that deliver value to customers and users...

Average customer service and serving salary by education level

According to our data, customer service and servings with a Master's degree earn the highest average salary, at $35,956 annually. Customer service and servings with a Bachelor's degree earn an average annual salary of $35,039.
Customer service and serving education levelCustomer service and serving salary
Master's Degree$35,956
High School Diploma or Less$32,425
Bachelor's Degree$35,039
Some College/ Associate Degree$33,706

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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