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Customer service and serving job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected customer service and serving job growth rate is 10% from 2018-2028.
About 197,000 new jobs for customer service and servings are projected over the next decade.
Customer service and serving salaries have increased 19% for customer service and servings in the last 5 years.
There are over 1,177,019 customer service and servings currently employed in the United States.
There are 248,533 active customer service and serving job openings in the US.
The average customer service and serving salary is $31,909.
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 1,177,019 | 0.35% |
| 2020 | 1,268,498 | 0.38% |
| 2019 | 1,682,653 | 0.50% |
| 2018 | 1,684,865 | 0.51% |
| 2017 | 1,686,046 | 0.51% |
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $31,909 | $15.34 | +3.7% |
| 2025 | $30,767 | $14.79 | +5.1% |
| 2024 | $29,275 | $14.07 | +4.6% |
| 2023 | $27,984 | $13.45 | +4.2% |
| 2022 | $26,869 | $12.92 | +3.8% |
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | New Hampshire | 1,342,795 | 612 | 46% |
| 2 | Maine | 1,335,907 | 610 | 46% |
| 3 | Delaware | 961,939 | 423 | 44% |
| 4 | Wyoming | 579,315 | 256 | 44% |
| 5 | Iowa | 3,145,711 | 1,236 | 39% |
| 6 | Arizona | 7,016,270 | 2,686 | 38% |
| 7 | Colorado | 5,607,154 | 2,109 | 38% |
| 8 | Indiana | 6,666,818 | 2,439 | 37% |
| 9 | Montana | 1,050,493 | 385 | 37% |
| 10 | Georgia | 10,429,379 | 3,787 | 36% |
| 11 | Kentucky | 4,454,189 | 1,572 | 35% |
| 12 | District of Columbia | 693,972 | 246 | 35% |
| 13 | Florida | 20,984,400 | 7,194 | 34% |
| 14 | South Carolina | 5,024,369 | 1,691 | 34% |
| 15 | Alabama | 4,874,747 | 1,640 | 34% |
| 16 | Vermont | 623,657 | 207 | 33% |
| 17 | Illinois | 12,802,023 | 4,055 | 32% |
| 18 | Ohio | 11,658,609 | 3,686 | 32% |
| 19 | Wisconsin | 5,795,483 | 1,855 | 32% |
| 20 | Minnesota | 5,576,606 | 1,797 | 32% |
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Elmhurst | 2 | 4% | $31,865 |
| 2 | Brookfield | 1 | 3% | $32,577 |
| 3 | Brentwood | 1 | 2% | $26,749 |
| 4 | Coeur dAlene | 1 | 2% | $29,194 |
| 5 | Bloomington | 1 | 1% | $41,501 |
| 6 | Cedar Park | 1 | 1% | $24,769 |
| 7 | Charleston | 1 | 1% | $24,427 |
| 8 | Chattanooga | 1 | 1% | $26,625 |
| 9 | Dallas | 3 | 0% | $24,407 |
| 10 | Chicago | 2 | 0% | $31,861 |
| 11 | Denver | 2 | 0% | $31,850 |
| 12 | Jacksonville | 2 | 0% | $27,825 |
| 13 | Boston | 1 | 0% | $42,310 |
| 14 | Charlotte | 1 | 0% | $25,557 |
| 15 | Colorado Springs | 1 | 0% | $31,857 |