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Customer service and serving work from home jobs - 94 jobs

  • Customer Service Associate - Work From Home

    American Income Life Ao 4.2company rating

    Remote job

    About the job Customer Service Associate - Work From Home Who We Are Were the worlds only 100% union-label supplemental benefits provider, proudly partnering with over 40,000 unions and associations worldwide. For more than 60 years, we've been dedicated to protecting hardworking families by providing supplemental and permanent benefit solutions they can count on for financial security. The Opportunity Were looking for driven, service-minded professionals to join our fully remote team. You'll connect with union members who have already requested benefits information explaining their options, answering questions, and guiding them through the enrollment process. No cold calling or lead chasing just meaningful conversations with people who need what we offer. Your Responsibilities Handle inbound and outbound calls with prospective clients Schedule and lead virtual benefits presentations Explain available programs and coverage options in clear, simple terms Complete all applications and documentation with accuracy Deliver outstanding service and maintain organized client records Participate in leadership training and skill development programs What You Bring Excellent communication and people skills Professional, positive, and energetic approach Customer service or sales background (preferred, not required) Basic computer skills and comfort in a virtual environment Ability to collaborate effectively with all levels of the team Legal authorization to work in the U.S. or Canada What You'll Get Full benefits package after initial period 100% remote position no commuting, no dress code Flexible scheduling that supports your lifestyle Weekly pay plus performance-based monthly bonuses Annual incentive trips to top destinations like Cancun, the Bahamas, and Las Vegas for high performers Rapid career advancement with clear promotion paths If you're ready for a rewarding career where you can help others, grow your skills, and enjoy flexibility and unlimited earning potential apply now and start building a future you're proud of.
    $30k-38k yearly est. 2d ago
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  • Restaurant Supervisor - Flexible Schedule

    Dunkin'-Clairemont Avenue

    Remote job

    Dunkin' - Clairemont Avenue is currently hiring a full time or part time Restaurant Supervisor for our Eau Claire, WI location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Dunkin' - Clairemont Avenue in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. All potential candidates should read through the following details of this job with care before making an application. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Dunkin' - Clairemont Avenue is hiring immediately, so please apply today! xevrcyc Remote working/work at home options are available for this role.
    $29k-39k yearly est. 2d ago
  • Restaurant Supervisor - Flexible Schedule

    Dunkin'-West Salem

    Remote job

    Dunkin' - West Salem is currently hiring a full time or part time Restaurant Supervisor for our West Salem, WI location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Dunkin' - West Salem in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Dunkin' - West Salem is hiring immediately, so please apply today! xevrcyc Remote working/work at home options are available for this role.
    $28k-38k yearly est. 2d ago
  • Restaurant Supervisor - Flexible Schedule

    Blaze Pizza-Granville 3.9company rating

    Remote job

    Blaze Pizza - Granville is currently hiring a full time or part time Restaurant Supervisor for our Granville, WV location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Blaze Pizza - Granville in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Blaze Pizza - Granville is hiring immediately, so please apply today! xevrcyc Remote working/work at home options are available for this role.
    $22k-33k yearly est. 2d ago
  • Customer Service Associate I (Hybrid)

    Cass Information Systems 3.7company rating

    Remote job

    The Customer Service Associate I is a business-to-business role which is accountable for facilitating accurate resolution of internal and external inquiries and issues pertaining to processing for assigned clients. Also, responsible for timely response to inquiries and issues, while maintaining a high level of customer satisfaction. ** Schedule: Monday - Friday with a flexible start time between 7:30am - 9:00am PRINCIPAL RESPONSIBILITIES AND DUTIES: Independently analyzes issues and processes, and clearly communicates, both verbally and in writing, to routine questions, processing issues, and requests according to company defined procedures/standards. Researches and analyzes payment history and recognizes when to contact vendors or customers to resolve exceptions and make payment decisions in a timely manner for all clients. Acts as a positive representative of the company, both internally and externally, making customers and their needs the primary focus of one's actions by helping to develop customer relationships. Keeps management informed of significant issues that may require additional attention, or may threaten the account relationship, on a timely basis. Suggests changes and/or enhancements to existing procedures to improve service to clients and internal processes. Works independently and with other internal departments to coordinate file maintenance and client validation file/database updates. Seeks guidance from the appropriate resource on significant non-routine issues. Documents and reports on errors made by all other Utility departments. Works overtime as needed. Other duties as assigned. Training is onsite Monday-Friday from 8:30am-4:00pm for approximately 90 days. SKILLS/ABILITIES AND MINIMUM REQUIREMENTS: Good interpersonal skills that will maximize client responsiveness and facilitate development of a solid working relationship with both utility clients and other staff members. Strong organizational skills with the ability to handle multiple tasks simultaneously. Working knowledge of office equipment such as fax machine, copy machine, and telephone. Proficient in Microsoft Office. Good problem-solving skills and attention to details. College-level course work in a general or business administration area or equivalent experience. Minimum 6 months customer service experience in a general business environment or equivalent experience.
    $28k-35k yearly est. 3d ago
  • Restaurant Supervisor - Flexible Schedule

    Taco Bell-Suamico 4.2company rating

    Remote job

    Taco Bell -Suamico is currently hiring a full time or part time Restaurant Supervisor for our Suamico, WI location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Taco Bell -Suamico in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Make your application after reading the following skill and qualification requirements for this position. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Taco Bell -Suamico is hiring immediately, so please apply today! xevrcyc Remote working/work at home options are available for this role.
    $25k-30k yearly est. 2d ago
  • Restaurant Supervisor - Flexible Schedule

    Pizza Hut-Charlevoix 4.1company rating

    Remote job

    Pizza Hut - Charlevoix is currently hiring a full time or part time Restaurant Supervisor for our Charlevoix, MI location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Pizza Hut - Charlevoix in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Pizza Hut - Charlevoix is hiring immediately, so please apply today! xevrcyc Remote working/work at home options are available for this role.
    $22k-27k yearly est. 2d ago
  • Work at Home Customer Service

    Usasjb

    Remote job

    Work from Home Survey Taker (Side Gig) We are looking for people who are motivated to participate in paid research across the country and local areas. Join this Work from Home USA Market Research Panel Today. You have two options when it comes to paid research : you can either take part in person or online. This is a great way for you to make extra income at home as data entry clerk. Compensation:Work from home and take surveys to earn Money.There are many payment options, including PayPal, direct checks, and online virtual gift cards codes.Opportunities to earn rewards. Responsibilities:Take part with work from home surveys/studies by following written and oral instructions.Participate in research focus groups.Each panel receives a complete written study.If products or services are provided, you must actually use them. Needs:You must have a working camera on your smart phone or a webcam on your desktop/laptop.Access to reliable internet connection is essential.You would like to be fully involved in one or more of these topics.Capacity to understand and follow written and oral instructions. Job Benefits:Participation in online and in-person discussions.If you work remotely, there is no commute.No minimum hrs. This is a work from home job.Get free samples from our partners and sponsors for your feedback on their products.Participate in product testing and see products before the public.Part-Time job. Work from Home. Anyone looking for part-time, short-term work at home work is welcome to apply. No previous experience is necessary. This is an excellent opportunity to earn a side income by doing flexible remote work from home. * Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job. APPLY If you are the kind of person who is self-motivated and comfortable working on your own at home, take pleasure in such job as email client service, data entry as well as review products, then you are the person we are seeking. Data entry clerks originate from all different backgrounds consisting of, data entry, telemarketing, client service, sales, clerical, assistant, management assistant, receptionist, telephone call facility, part-time. APPLY AT : ***********************************************
    $25k-33k yearly est. Auto-Apply 60d+ ago
  • (REMOTE) Healthcare Customer Service Associate

    Widescope Consulting and Contracting Services

    Remote job

    Healthcare Customer Service Associate - REMOTE Position Type: Full-Time | Remote Pay Rate: $17.75/hour base pay plus an additional $5.36/hour applied toward health and welfare benefits or retirement (depending on benefit election).If health benefits are not needed (candidate has TRICARE, VA, or spouse provided health coverage) the $5.36 per hour is placed in a 401(a)-tax deferred account where 3% of the funds are matched by the company. If the candidate needs health, vision, dental insurance from the company, the $5.36 per hour pay is applied to cover health benefit options selected. Position Summary & Metrics: Widescope Consulting and Contracting is hiring 11 Customer Service Associates (CSAs) to support a healthcare-focused customer service team. In this role, you will provide professional, accurate assistance to patients, providers, and members, with a focus on servicing Veterans and their families. This is not a production contact center role. It is a position where delivering accurate and high-quality information to providers and Veterans is essential. Performance is measured by the amount of time you are logged into the system for work, how accurately you track non-work time such as lunches and breaks, the quality of your calls, and your adherence to the processes and procedures introduced during new hire training. Previous experience handling healthcare claims or provider calls is highly valued. Success in this role requires a strong focus on accuracy, attention to detail, and a commitment to providing an outstanding experience to the Veterans and providers we serve. What You Will Do: Inbound Call Customer Interaction: Respond to calls, emails, and chat inquiries regarding healthcare services, benefits, and claims. Assist patients and providers in navigating healthcare plans and resolving concerns. Problem-Solving & Issue Resolution: Identify customer concerns and provide solutions or escalate as needed. Manage follow-ups to ensure timely resolution. Administrative Support: Handle data entry, case documentation, and maintain accurate customer records. Collaboration & Teamwork: Work cross-functionally with claims, billing, and care coordination teams. Share best practices with teammates to improve service delivery. Customer Education: Educate members about health services, benefits, and coverage options. Explain claims processes, billing procedures, and how to access healthcare services. Compliance: Adhere to confidentiality and HIPAA compliance when handling customer data. Follow company protocols for customer interactions. Who We Are Looking For: Effective multitaskers who can listen, type, and problem-solve simultaneously Can remain calm under pressure and capable of managing sensitive or emotional conversations Comfortable using dual-monitors, PC-based systems, and call center software Independent and proactive in a fully remote, distraction-free home office Minimum Qualifications: Reside in one of the following locations: AL, FL, GA, IL, KY, MD, NC, SC, TN, TX, VA, WA At least 2 years of experience in healthcare-related customer service or call center roles (Medicare, Medicaid, TRICARE, VA preferred) Technical Skills: Comfortable with PC-based systems and experience working with call quality systems and CRM tools (Salesforce, NICE, Microsoft Dynamics, etc.) is a plus. Strong verbal and written communication skills Ability to assess and resolve customer issues Must be able to handle challenging customer interactions professionally and calmly Ability to type while speaking/listening, with good speed accuracy while maintaining accurate documentation of customer interactions Remote Work Requirements: A quiet, dedicated home workspace free of distractions Reliable high-speed internet (minimum 50Mbps down / 7 Mbps up) Wired internet connection (LAN) preferred Ability to perform basic troubleshooting with phone support from tech team Company-provided equipment (computer, monitors, webcam, headset, cables) and support. Training & Schedule: 5 weeks of live, paid virtual training (MS Teams) Must attend all training sessions with camera on, in full-view, and with full engagement No absences allowed unless in emergency situations Full attendance is critical for success in this role Why Join Us? This is a service-focused role supporting a larger healthcare initiative. As a Widescope team member, you will join a team dedicated to a mission-driven environment where quality and compassion come first. You will be part of a supportive team that values professionalism, accuracy, and care in every interaction. We are looking for individuals who take pride in their work and are committed to making a meaningful impact through exceptional service.
    $17.8 hourly 60d+ ago
  • Remote Customer Service Associate

    Perunhr

    Remote job

    Who we want: You will receive inbound calls from our Merchants, answering questions, while driving issues to resolution to the client's satisfaction. We want our merchants to receive a WOW experience as they interact with someone who can be both an active listener and help clients figure out the best solution. Use your great verbal and written communication skills to provide excellent service to our merchants. Basic requirements for consideration: Resume with application High School diploma or GED Minimum of one year of experience working in a customer facing role, preferably in customer service (ex: retail, restaurant, hospitality). Quiet and secure working environment free from background noise and be able to guard client confidential information. Familiarity with computers and internet navigation Internet speed requirements: To test internet speed, visit ***************** and click GO - results will display at the top of the page o Ping less than 50 ms o Download greater than 12.0 Mbps o Upload greater than 2.0 Mbps Preferred qualifications: Experience in a customer facing Call Center environment, preferably with an online bill pay service or financial institution Strong work tenure with previous roles lasting a year or more
    $24k-32k yearly est. 60d+ ago
  • Flexible Hours, Remote Work, Customer Service Role Paying Up to 19 Per Hour

    Nogigiddy

    Remote job

    Remote Customer Interaction Specialist - Start at $19/hr, No Degree Needed Do you thrive in a role where you can help and connect with people? We're searching for spirited individuals to join our team as Remote Customer Interaction Specialists. Work from the comfort of your home, ensuring that every customer interaction is both effective and memorable. Responsibilities: Respond to customer inquiries with accuracy and empathy, ensuring a satisfactory resolution. Handle customer issues with professionalism, aiming to exceed expectations. Maintain clear and effective communication, both written and verbal, across all customer contacts. Cultivate a positive and supportive interaction environment for all customers. We Are Looking For: Individuals with a robust passion for customer service and a friendly demeanor. Excellent communication skills, adept at handling various customer scenarios. The ability to work independently, efficiently managing workload and priorities. Comfort using technology and navigating multiple software platforms. What's In It For You: The opportunity to work from anywhere with a fully remote setup. Flexible working hours to suit your lifestyle. A competitive starting salary of $19 per hour, with opportunities for advancement. Career development opportunities in a nurturing and dynamic environment. Apply Today and Make a Difference: Additional Information: No previous experience or degree required. Candidates need to ensure they have a quiet, professional workspace and a reliable internet connection. All applicants must undergo a background check. Our company is an equal opportunity employer committed to diversity and inclusion in all its forms. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR
    $19 hourly Auto-Apply 60d+ ago
  • Customer Service Associate

    Safehavensecure

    Remote job

    At Safe Haven Security, we are more than just a home security company! We are a team of dedicated professionals who are passionate about making a difference in the lives of our customers and our employees. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service. Position Summary We are seeking a detail-oriented and customer-focused Account Creation Associate to join our team and work remotely. In this role, you will assist customers over the phone by providing information about our internet packages, entering account information, performing quality assurance, data entry, scheduling, and maintaining confidentiality. Your primary responsibility will be to help guide potential customers in selecting the best internet package to meet their needs while accurately processing package data. The ideal candidate will possess excellent organizational skills, attention to detail, and exceptional communication skills. This is a fast-paced environment and requires an individual who can work with little supervision and is self-motivated. In this role you will: Participate in training and professional development activities Perform quality assurance to guarantee customer satisfaction Accurately enter account information and customer data into the company's database Answer inbound customer calls and respond to inquiries related to internet and security services and package offerings. Provide detailed information about internet packages, pricing, and available promotions. Assist customers in selecting the most suitable ADT services and internet plan based on their requirements (speed, usage, location, etc.). Assist customer by entering customer personal info and creating ADT profile. Follow up with potential customers as needed to ensure satisfaction and support any issues. Process orders, schedule installations, and provide necessary details regarding service activation. Maintain up-to-date knowledge of current product offerings, promotions, and company policies. Resolve customer inquiries or concerns, escalating issues when necessary to the appropriate department. Meet or exceed department performance expectations. Actively participate in staff development and meetings Work in a positive and collaborative manner with team members Be punctual and maintain a good attendance record Perform additional duties as assigned To be successful in this role, you should have: High school diploma or equivalent Minimum of 2 years of customer service experience Ability to work between the hours of 11am-10pm Monday - Saturday Basic Microsoft Office knowledge Excellent communication and interpersonal skills Ability to work with little supervision and be self-motivated A secure and private location for company equipment Proficient in multitasking and time management Maintain a positive work environment Ability to work in a fast-paced environment Trustworthy and reliable Solution-oriented thinking and a results-driven focus Attention to detail and accuracy Ability to maintain confidentiality Knowledge of internet services and packages is preferred Reliable high-speed internet with a minimum download / upload speed of 500 Mbps to support video conferencing, system tools and call quality. Safe Haven Security is an Equal Opportunity Employer / Veterans / Disabled. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $24k-32k yearly est. 16h ago
  • Customer Service Associate REMOTE JOB

    The Prestressed Group

    Remote job

    The Prestressed Group are looking for a Customer Service Associate that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Job Duties and Responsibilities: Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Serves customers by providing product and service information and resolving product and service problems. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. Requirements 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred Strong customer service and office administrative skills Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, High-rise, and Insightly Excellent oral and written communication skills Strong Microsoft Office skills Call Center Customer Service experience Practical knowledge of Superior Customer Service Background working with Inbound Telephone Calls Professional Phone Etiquette experience highly preferred Adeptness in Customer Satisfaction Earlier work involving Answering Multi-Line Phone System Experience with customer invoices Demonstrated knowledge of customer service Customer Account experience preferred Assist Customers experience preferred Comfort and confidence when interacting with internal and external partners and clients/customers Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information Qualifications / Skills: Customer service Product knowledge Market knowledge Quality focus Problem solving Documentation skills Phone skills Listening Resolving conflict Analyzing information Multi-tasking Benefits The Prestressed Group appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Employee Assistance Plan Employee Referral Program Lucrative commissions and long-term bonus plans Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off 401(k) - 100% company match (vesting and matching starts upon hire, up to 5% of eligible compensation)
    $28k-37k yearly est. 60d+ ago
  • Customer Service Associate - Remote (Proficiency in Mandarin/Cantonese, or Japanese Needed)

    Dow Jones & Company 4.0company rating

    Remote job

    Job Description:About the Team: The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street Journal, Barron's, MarketWatch, Dow Jones Factiva and Dow Jones Risk & Compliance. You will find that we are a collaborative group, focused on delivering excellence during every customer interaction. About the Role You will reside on the Customer Service Team, reporting to the Customer Service Supervisor. You have a passion for helping people. We are offering a career with a recognized leader in the world of global news and business information. You will be a part of a multinational organization that focuses on its people. Working Hours: 1:00 PM to 9:00 PM Eastern Time (Monday through Thursday) and 12:00 PM to 8:00 PM Eastern Time (Friday) You Will: Provide high-level telephone, email, and web chat support for the Dow Jones suite of PIB products; including Factiva, Dow Jones Risk & Compliance, and Dow Jones Newswires. Answer global customer queries concerning content/data, product navigation, billing/account administration, and more. Provide professional-level support to retain Dow Jones customers and increase customer loyalty. Multitask, prioritize, and enthusiastically resolve customers' concerns while consistently providing superior levels of customer service. Ensure all relevant procedures are followed from beginning to resolution. Ensure all key performance indicators and service levels are met. Actively seek out opportunities for self-improvement, and participate in new product and procedural training. Work with other Dow Jones departments to ensure escalated issues are handled efficiently and correctly. You Have: High proficiency in Mandarin/Cantonese, or Japanese for both written and verbal communication within a corporate environment Fluent in English, for both written and verbal communication Commitment to customer satisfaction with the ability to build and develop relationships to identify problems, assess needs, and find solutions Ability to listen, empathize, and effectively handle challenging customer inquiries in a professional and pleasant manner Ability to maintain a positive attitude in an often busy and stressful environment Ability to understand new technical systems and applications quickly Attention to detail and the ability to multitask, prioritize, and meet deadlines Positive outlook on change and flexible approach to team-based work environment and structure Ability to follow a large set of procedural guidelines and to be independently resourceful when investigating/researching complex customer queries Experience in a contact center and/or customer service environment (preferred) Salesforce experience is a plus College degree desired, or equivalent work experience Previous research experience (desired) Fluent in addition to the language applied for (this is desired, not required): German/French/Spanish/Chinese/Japanese/ Italian/Russian Our Benefits Comprehensive Healthcare Plans Paid Time Off Retirement Plans Comprehensive Medical, Dental and Vision Insurance Plans Education Benefits Paid Maternity and Paternity Leave Family Care Benefits Commuter Transit Program Subscription Discounts Employee Referral Program #LI-Remote Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Customer Service Job Category: Customer Service & Contact Center Operations Union Status: Union role Pay Range: $41,392 - $50,000We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..
    $41.4k-50k yearly Auto-Apply 9d ago
  • Customer Service Associate - Work From Home

    Americanome Life Insurance Company

    Remote job

    We're hiring service-oriented individuals to support members through a structured benefits process with a long-standing organization serving working families nationwide. As operations continue to expand, we're looking for dependable Benefits Representatives who are motivated to learn, grow, and contribute over the long term. Your Role Guide clients through available benefit options in a clear, easy-to-understand way Respond to questions about existing coverage and general program details Keep current with updates to plans, tools, and procedures Review client information to ensure solutions remain appropriate and cost-effective Who We're Looking For Self-directed individuals with a strong sense of accountability Team players who work well in a fast-paced, remote environment Clear, professional communicators with strong follow-up skills Organized multitaskers who can manage priorities effectively What We Provide Structured, hands-on training with ongoing support Weekly pay structure Performance-based bonuses and residual income opportunities Company-paid travel incentives Fully remote work setup Apply today to learn more about the opportunity, the training process, and how you can build a stable, long-term career with a growing team. Positive, dependable, and detail-oriented professionals
    $25k-34k yearly est. Auto-Apply 33d ago
  • Customer Service Telecommute FT/PT

    Career Advancement Group

    Remote job

    US Based Wellness Company is Seeking Dynamic, Enthusiastic, Upbeat candidates with excellent people skills and strong desire to help others to join our marketing team in a marketing/customer service capacity. We provide dynamic team support, one on one mentoring and all the resources you need to be successful. As long as you have a strong drive for success we will help you get there. Stop wasting gas commuting or on daycare, through our state of the art technology you can work with us in a telecommute capacity which will mean flexible hours. SKILLS NEEDED: Exceptional Customer Service Skills Basic Computer Skills and MS Office Knowledge Excellent Written and Verbal Communication Skills No Marketing Experience is required! MUST be Coachable! REQUIREMENTS: Up To Date Computer with High Speed Internet access Telephone access with three way calling capabilities This is not a sales position. If you feel you have the skills and meet the requirements we are looking for please submit your resume for consideration. Suitable candidates will be contacted to set up an interview.
    $28k-36k yearly est. 60d+ ago
  • Customer Service Associate

    Americanome Life

    Remote job

    Who We Are Were the worlds only 100% union-label supplemental benefits provider, proudly partnering with over 40,000 unions and associations worldwide. For more than 60 years, we've been dedicated to protecting hardworking families by providing supplemental and permanent benefit solutions they can count on for financial security. The Opportunity Were looking for driven, service-minded professionals to join our fully remote team. You'll connect with union members who have already requested benefits information explaining their options, answering questions, and guiding them through the enrollment process. No cold calling or lead chasing just meaningful conversations with people who need what we offer. Your Responsibilities Handle inbound and outbound calls with prospective clients Schedule and lead virtual benefits presentations Explain available programs and coverage options in clear, simple terms Complete all applications and documentation with accuracy Deliver outstanding service and maintain organized client records Participate in leadership training and skill development programs What You Bring Excellent communication and people skills Professional, positive, and energetic approach Customer service or sales background (preferred, not required) Basic computer skills and comfort in a virtual environment Ability to collaborate effectively with all levels of the team Legal authorization to work in the U.S. or Canada What You'll Get Full benefits package after initial period 100% remote position no commuting, no dress code Flexible scheduling that supports your lifestyle Weekly pay plus performance-based monthly bonuses Annual incentive trips to top destinations like Cancun, the Bahamas, and Las Vegas for high performers Rapid career advancement with clear promotion paths If you're ready for a rewarding career where you can help others, grow your skills, and enjoy flexibility and unlimited earning potential apply now and start building a future you're proud of.
    $24k-32k yearly est. 60d+ ago
  • Virtual Customer Service Associate

    Lisa Russel

    Remote job

    Join Our Legacy: Protecting Families Since 1951 - Work from Home Opportunity Step into our legacy of serving working-class families by offering life, accident, and supplemental health products that protect members of labor unions, credit unions, associations, and their families. We're seeking dedicated representativesto build long-term relationships with clients, engaging them conveniently through Zoom virtual callsfrom the comfort of their homes. Requirements / Responsibilities / Rewards Parent Company: Globe Life Remarkable Growth: Over 20% growth last year, even during the pandemic, solidifying our status as an essential business. Work Location: U.S. and Canada Suggested Qualifications Excellent communication skills for clear and effective client interactions. Basic computer proficiency for smooth virtual engagement. Strong work ethic with a commitment to providing exceptional service. Outgoing, fun, and energetic personality that leaves a positive and lasting impression. Exceptional time management skills for productive and efficient work. Leadership experience is valued, with opportunities for growth and advancement. Job Benefits 100% Remote Work - Flexibility to work from the comfort of your home. Weekly Pay - Peace of mind with weekly compensation based on performance. Bonus-Structured Contracts - Opportunities to earn more based on your achievements. Health Insurance Reimbursement - Support for your well-being. Comprehensive Life Insurance Coverage - Protect your future. Flexible Schedule - Create a personalized schedule that works for you. Retirement Plan - Plan for your future with a strong retirement package. Renewal Opportunities - Earn rewards for long-term commitment and performance. Join Us! Become part of our enduring legacy and help us continue protecting families across North America. Apply today to start your rewarding work-from-home career!
    $26k-34k yearly est. Auto-Apply 2d ago
  • Remote Customer Service Associate- WFH

    Next Generation Career Coaching

    Remote job

    Are you looking for a rewarding and flexible career opportunity? Want to work from the comfort of your home? Look no further! We are seeking dedicated and motivated independent contractors! Entrepreneurial spirit with at least six months of customer service experience? This role offers the flexibility of hourly pay and the chance to work on your own terms. If you have a passion for delivering excellent customer service and the drive to succeed independently, we want to hear from you! Join us and take the first step towards a rewarding and flexible career. Apply now! Excellent Perks: Create Your Own Schedule - Enjoy the flexibility of creating your work schedule to fit your lifestyle and commitments. This means you will never miss another one of your kids' soccer games or family gathering. Take time off when you feel like it! Work From Home - Skip the commute and work from the comfort of your home, saving time and money. Your lunch is safe in the fridge, and you're saving tons! Free Career Development Services - Receive personalized career coaching to help you leverage your experience with us to advance in your career and explore new opportunities. Free Career Development Services as a partner. Career Certification Vouchers for Top Performers Why us? At Next Generation Career Coaching, what makes us unique is our commitment to assisting individuals and organizations. Our mission is to revamp career development and create a future where everyone has the skills, knowledge, and confidence to thrive in the ever-evolving job market. Additional Benefits: - Ongoing training and skill development programs - Employee recognition and rewards programs - Supportive team environment and regular team-building activities If you're ready to join a dynamic team, make your schedule, and work from home while receiving valuable career coaching, we want to hear from you! Take the first step towards a fulfilling career by applying today. Join us and unlock your potential with our Customer Success Team! Note: Applicants must be at least 18 years old and authorized to work in the USA. At this time, we are not sourcing agents in the following areas: CA, CO, CT, DC, IL, MD, MA, MN, NJ, NY, OR, PA, VT, WA, WI . Required Skills: Customer Service
    $23k-31k yearly est. 60d+ ago
  • Customer Service Associate (PH)

    Compass Experience Labs

    Remote job

    MEET COMPASS We are a full service BPO that partners with brands to power growth through exceptional customer experience Our founders were trailblazers in the eComm industry When they couldnt find a customer service partner that was as innovative as they were they built it Many companies view their customer care as a cost center but we believe it can be so much more If you delight the customer listen to their feedback and use their insights to gather data about products and offerings customer care can have a strategic role in growing a business As part of the Compass Experience Team you will Respond to customers primarily through phones as well as through email chat text and social channels while creating memorable service interactions Demonstrate strong written and verbal communication skills in alignment with Compass and brand voice Build a strong understanding of your assigned brands products procedures and resolutions Work collaboratively with team members to offer encouragement provide answers present customer insights and trends The ideal Compass Employee is Compassionate detail oriented friendly open minded and eager to help people Able to solve problems quickly and creatively we often need to think of solutions on the fly Able to learn and adapt to changing software being tech savvy is a must Excellent at communication both written and verbal Able to adhere to a set schedule and be productive independently Ability to upsell offer relevant products and services to existing customers Ability to utilize multiple systems and resources to find a solution to the callers problem multitasking is key Ability to adhere to strict schedule adherence not just attendance this includes limited unscheduled breaks returning from scheduled breaks lunches on time adhering to expected handle time for calls once ramped All agents must have a quiet workspace where they will not be interrupted or overheard All candidates who are hired will spend the first few weeks after completing training handling emails and chats Once they become proficient in emails and chats they will transition to phone support as part of their regular job responsibilities Phone support will be a daily requirement and will require 85 or higher schedule adherence meaning that they take minimal unscheduled breaks Real time adherence associates monitor statuses and all day associates will be contacted if they are out of adherence This is a high volume program Candidates should expect to be on back to back calls throughout their day with limited down time Availability Full Time positions available Open availability preferred may include weekdays weekends nights and holidays HQ is located in Columbus Ohio100 show rate for training is required Agents must attend training every day with cameras on and be active participants Qualifications and Physical Requirements Inbound Phone Chat SMS Email and Social Media channel experiences are a must High school diploma or equivalent Call center experience must be within the last 2 years1 year inbound phone experience required Ability to see talk and hear in order to communicate with others to exchange information verbally and in writing Ability to perform all duties of the job while sitting andor standing for prolonged periods of time ie for the duration of an 8 hr shift Technology Requirements A licensed Windows computer with a serial number is the only computer we will accept for this position We dont allow customized or jailbroken homemade devices Applicants must have strong wired internet connection to support systems and possess a Windows Computer with a working webcam Download and upload speed must be at least 25MBPSAll agents must have a working camera to be used during training sessions and 11conversationsAgents must be willing to have Crowdstrike be installed in their personal computerlaptop Agents must have a working headset with a microphone speakers are not permitted for use while on calls Processor Intel Core i5 4440 CPU 210 GHzMemory Minimum 8GB but recommend 16 GBOS Windows 32 Bit and 64 Bit Windows 11All agents will be required to install third party software in order to run the screen capture module Screen Capture Module l Microsoft Windows Installer 20 or later l Microsoft Visual C 2019 Redistributable 32 bit l Microsoft NET Framework 462or 47xAll agents will be required to download DUO Mobile on their mobile phones for multi factor authentication Benefits A fully remote work environment This is currently a contract position offering competitive wages Comprehensive training on our products and services Career development opportunities including internal promotionsA positive and growing work culture that values diversity and inclusivity If you possess a compassionate nature thrive in a customer centric role and have a passion for assisting others we encourage you to apply
    $24k-32k yearly est. 9d ago

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