Customer service assistant jobs in Akron, OH - 1,778 jobs

Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products. Our Route Service Sales Representatives enjoy: - Comprehensive 10-week training program - Solid base salary and commission potential after being assigned a route - Majority work a 4-Day workweek - Majority work no nights or weekends - Monthly/Quarterly performance bonuses & incentives Key Responsibilities Include: - You are the face of Cintas to our customers and must work to build rapport with key decision makers - Ensure quality standards, and proactively solve customer concerns. - Grow our existing customer base by upselling and cross-selling additional products and services - Negotiating service agreement renewals and control inventory while working professionally and safely - Comply with driving and vehicle regulations. **Skills/Qualifications** Required Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment: + Have an active driver's license + Be at least 21 years of age + Obtain a DOT medical certification + Provide documentation regarding their previous employment All successful candidates will also possess: + The ability to meet the physical requirements of the position + A High School diploma, GED or Military Service + The ability to demonstrate a strong customer service orientation + Self-motivation and the drive to work in an environment that relies on teamwork to meet goals + A positive attitude, along with ambition, organization and service spirit This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills. **Benefits** Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: - Competitive Pay - 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) - Disability, Life and AD&D Insurance, 100% Company Paid - Paid Time Off and Holidays - Skills Development, Training and Career Advancement Opportunities **Compensation** A reasonable estimate of total compensation for this role ranges between $45,000 - $90,000/Year and is a combination of base salary plus earned commissions. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, performance, and other business and organization needs. This disclosed range has not been adjusted for applicable geographic differentials associated with the location at which the position may be filled. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision. **Company Information** Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. **Job Category:** SSR **Organization:** Rental **Employee Status:** Regular **Schedule:** Full Time **Shift:** 1st Shift \#INDT3

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

The position of Account representative/Shipping and receiving Clerkwill have primary responsibility to work directly with customers and carriers on daily order requirements. Responsibilities also include monitoring product and communication flow between warehouse and office, which includes maintaining 100% inventory, resolving problems, monitoring the quality of our service while adhering to all policies and procedures. Principal Duties and Responsibilities: Review daily inbound and outbound requirements. *Some office experience required Process inbound and outbound orders in systems. Maintain and monitor Customer Order Screens and White Board. Track orders [ with Warehouse Supervisor ] in and out of warehouse. Track needs for daily orders with customer. Make BOLs for shipments. Monitor any issues with inventory locations and correct immediately. Transmit BOLs and COAs to customers as required. Adhere to enforce policies and procedures. Monitor product flow with Warehouse Supervisor. Resolve problems. Monitor quality of our services. Develop excellent, professional communication skills.* Admins are encouraged to learn and master Spanish and English.* Customer Information Systems as required* Abecas/Insight - Grand Warehouse Management System* Bar Coding Scanning where required* Maintain all data in Abecas and Customer Information Systems [ SAP, JDE, Other ] · ALL OTHER DUTIES AND PROJECTS AS ASSIGNED. Qualifications and Key Skills: · Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Education/Experience: High school diploma or general education degree (GED); or equivalent combination of education and experience. · Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. · Math Ability: Ability to work with simple mathematical concepts such as addition, subtraction, multiplications, and divisions. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. · Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of operational instructions. · Computer Skills: To perform this job successfully, an individual should have a knowledge of Grand Worldwide Logistics Corporation Warehouse Management Systems and, where required, customer and carrier information systems. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles; outdoor weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually loud. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk; use hands; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision.

Psychosocial Therapies - TBS Specialist Psycho Social Therapies is a leading mental health agency specializing in long-term care, servicing the geriatric population residing in nursing homes and assisted living facilities throughout the state of Ohio. Our experienced and dedicated team assist the residents' transition into a long-term care facility and continue to work with them on any challenges they may be facing, such as anxiety, depression, and other mental health issues. The Therapeutic Behavioral Services Specialist will work primarily out of one facility in conjunction with a Therapist or a Psych Practitioner to address the individualized mental health needs of clients. Responsibilities may include: Provide Therapeutic Behavioral Services to clients by consulting with a licensed clinician to assist with the individual's needs. Provide service planning for individualized supports or care coordinator of healthcare, behavioral health, non-healthcare services and development of a treatment plan. Provide linkage, interventions, treatment options, restoration of daily life skills and crisis prevention services. Provide services to individual clients or groups of clients. Promote a positive and cooperative relationship with all outside contacts. Clinical, Communications and Documentation skills. Requirements for this position include: Must be at least 18 years of age. High school diploma plus three or more years of relevant field experience or Bachelor's or Master's level degree in a related field. Related experience or training with mental or behavioral health conditions. Valid driver's license, car insurance and reliable transportation. Willingness to travel throughout assigned service area. Psycho Social Therapies can offer you: Comprehensive training. Benefit package for full-time employees. Paid-time off. Holiday pay. Flexible scheduling. Employee referral bonus program. Upbeat and non-drama environment Career growth

Who We Are We are a family owned and operated HVAC and Plumbing service company in Greater Cleveland for 50 years. We are a team that doesn't cut corners, and strives to give our customers the Best Service Experience we can. As well, we work to inspire our employees with ongoing training and education. People often come to us for a job, then stay because they find a fulfilling career, room to grow, and opportunities to excel. Why We Need You Because we offer top of the line products and services, we need a top of the line Dispatcher who genuinely cares about the customer and will look at this opportunity as a career, not just a job. The Big Tasks Evaluate customer calls and match the right technician to every job. Be the link between technicians, office, and customers to keep the schedule flowing smoothly. Assist in answering the phones, and scheduling. Key Sub Tasks Dispatch, Debrief, and record service call details. Update customers throughout the day on the technician's progress. Learn the business and learn how to prioritize the most urgent customer calls. Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field. Participate in training so that you grow and develop as a professional. Answering Phones, and booking calls. Data Entry of Invoices, etc. What We Offer Our pay is commensurate with experience. Medical Insurance -- we pay 85% of your health insurance premiums, we also offer dental, and life insurance options. 401k Plan with a company match Paid Vacations and Sick Time each year. A family. This is last on the list because it's most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You'll come to love our company fun, and you'll build life-long friendships at My Guys. Come to work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like what you are looking for, spend a little time learning about My Guys Plumbing, Heating & Air, Inc. by visiting MyGuysNow.com Then submit your resume and Experience pertaining to this field.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Position Overview: Deliver a best-in-class, customer-centric experience through accurate and efficient handling of claims and returns. The Claims & Returns Specialist is responsible for investigating product-related issues, processing RMAs, coordinating replacements or credits, and ensuring timely, professional communication between customers, Sales, Quality, and Production. Essential Job Functions: Deliver a best-in-class, customer-centric experience with every customer interaction across every channel (calls, emails, chat, text). Communicate clearly and professionally in both verbal and written formats. Demonstrate a positive, empathetic, and professional demeanor toward all customers and colleagues. Maintain ownership of all assigned cases through full resolution, ensuring a one-touch experience whenever possible. Accurately process RMA requests, credits, replacements, and adjustments in ERP and CRM systems according to company policy. Validate claim details, including original order, shipment, and inspection records, to ensure complete and accurate resolution. Follow all established workflows and work instructions to ensure consistency and compliance. Meet or exceed Customer Experience performance metrics, including SLA compliance, response time, quality, and order accuracy. Collaborate with Quality, Production, and Shipping to verify root cause and coordinate appropriate corrective action (e.g., repair, remake, or credit). Maintain accurate documentation, including case notes, RMA logs, return authorizations, photos, and investigation summaries. Communicate clearly and professionally with internal teams to ensure customer needs are met in full and on time. Escalate complex or unresolved cases promptly to the Lead or Manager, Customer Experience, for support. Identify recurring issues or trends and escalate to Quality or the Manager, Customer Experience, for analysis. Demonstrate a command of product and industry knowledge when assisting with questions, providing guidance and choices to our customers. Understand and effectively use applicable technology as required by the business, including ERP, Salesforce and Microsoft Outlook. Non-Essential Job Functions: Other duties as assigned Training: On the job Qualifications: Education & Certifications: High school diploma or Equivalent through Associate's Degree or higher preferred, but not required Experience: 1-3+ year(s) customer service experience preferred, Intermediate or higher skill level in Microsoft Outlook, Excel, and Word, Experience in business software - ERP, order entry software, CRM preferably Salesforce Key Competencies: Performs well under pressure, Technophile, Team-Oriented, Listening, Problem-Solving, Time Management, Flexible, Highly Organized, Detail-Oriented, Reliable, Highly Engaged, Professional Communication (written & verbal), Coachable, Empathetic Physical Requirements: Long periods of sitting or standing at an individual workstation, heavy computer work. Working Conditions: Daily work in a temperature-controlled office environment, heavy computer work, must be able to stand/sit for the duration of the workday EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law.

We are seeking a Commercial Lines CSR to join a collaborative and client-focused team. This role involves servicing existing commercial insurance accounts, supporting new business efforts, and maintaining strong client relationships. The ideal candidate is detail-oriented, responsive, and able to navigate policy changes, coverage questions, and renewal processes in a fast-paced environment. Responsibilities Assist clients with policy changes, billing inquiries, and general service needs Maintain electronic records and documentation for client accounts Respond to client requests via phone, email, and mail in a timely and professional manner Facilitate the claims process, including reporting, carrier communication, and follow-up to ensure a smooth experience for the client Use each client interaction as an opportunity to review coverage and identify cross-sell opportunities Pre-qualify new business opportunities in line with agency standards Educate clients on policy coverage, exclusions, and options based on their needs Prepare proposals and complete insurance applications in coordination with producers Submit applications to appropriate carriers and follow up on pending quotes or issued policies Support lead generation and referral outreach efforts Occasional travel may be required for client visits or industry events Manage the renewal process by remarketing policies, verifying accuracy, and creating renewal proposals Coordinate closely with producers to ensure client needs are met and policies are renewed on time Maintain strong relationships with clients to support long-term retention and account growth Qualifications/Requirements Associate or Bachelor's degree preferred Active Property & Casualty license preferred Previous insurance or customer service experience is a plus Strong communication skills, both written and verbal, with the ability to explain insurance-related concepts clearly Highly organized with the ability to manage multiple tasks and deadlines Proficient in using agency management systems and standard computer applications Dependable and professional with a client-first mindset Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. #LI-DC2

Jergens, Inc. has been a strong presence in the manufacturing industry for over 75 years, becoming one of the world's largest manufacturers of standard tooling components, vises and other workholding equipment. Jergens has career opportunities for anyone interested in manufacturing and we are looking for individuals who are motivated, team-oriented, and passionate about growing or starting their career in manufacturing! Our work culture: Jergens, Inc., is a privately owned manufacturer founded by the Schron Family in 1942. Headquartered in Cleveland, OH, Jergens has a global reach, with activities across 4 continents and 30+ countries around the world. Through the many changes over the past 75 years, one thing has remained a constant - the core values of Jergens. A dedication to: • Honesty • Hard work • Excellence in all we do • A commitment to family These values are the foundation upon which the company was built, the standard for how every Jergens employee conducts themselves today and will continue to set the direction into the future as we continue to grow our family of employees. About Jergens, Inc. Jergens, Inc. is comprised of 3 distinct business units: Workholding Solutions, Lifting Solutions and Specialty Fasteners. Building on its reputation of uncompromising quality standards, Jergens is committed to helping its customers achieve leaner, more profitable manufacturing, and continues to add products and engineered solutions for an integrated approach to “Manufacturing Efficiency.” To learn more about Jergens, Inc., visit us at ****************** Also, be sure to check out our video to see what it's like to work at Jergens: **************************** Benefits of Working at Jergens, Inc. Jergens offers employees • Competitive compensation • Comprehensive insurance benefits package (including medical, dental and vision coverage as well as company paid life insurance and disability) • Tuition reimbursement • Fun staff events and activities • 401k plan with profit sharing • Paid vacation time starting at 13 days • 11 paid holidays Reports to: Director of Marketing Responsibilities • Has a basic understanding of our company's policies, procedures, products and services and capabilities to serve our customers. Seeks assistance, as necessary with unfamiliar situations. • Communicates effectively with the customer; and provides complete information to the appropriate internal company resources to be able to effectively serve our customers. • Develops and maintains effective working relationships with assigned customers while gaining an understanding of their businesses, organization, and needs. • Develops effective relationships with appropriate internal company resources to be able to serve as a liaison in effectively serving our customers. • Processes all customer inquiries for Quotes, Orders, and RMA's in an ERP System effectively and efficiently. • Works closely with the credit department to verify the customer's credit status and to resolve any credit issues. • Reviews Open Order Reports, communicates delivery changes to customers and sales reps via email. Works with other departments to resolve delivery issues as needed. • Follows all policies and procedures when processing customer inquiries. • Communicates any suggested changes to policies and procedures to supervisor for review. • Maintains timely and accurate records. Requirements • High school education with some additional formal education in a related field is preferred. • Has the necessary training to be proficient in the position. • Has a minimum of one year of customer service experience and has demonstrated the ability to meet the expectations of the position. • Customer oriented with excellent communication and interpersonal skills. • Capable of interacting effectively with customers and internal company resources to achieve common goals. • Excellent computer, written, and oral skills. • Proficient with an ERP system. • Has strong analytical and problem-solving abilities. • Effective time management skills. • High energy with a sense of urgency in responding to customer needs. • High level of personal and professional integrity. • Is committed to the company's values. • Attention to detail in every aspect of role within the organization. Requirements • High school education with some additional formal education in a related field is preferred. • Has the necessary training to be proficient in the position. • Has a minimum of one year of customer service experience and has demonstrated the ability to meet the expectations of the position. • Customer oriented with excellent communication and interpersonal skills. • Capable of interacting effectively with customers and internal company resources to achieve common goals. • Excellent computer, written, and oral skills. • Proficient with an ERP system. • Has strong analytical and problem-solving abilities. • Effective time management skills. • High energy with a sense of urgency in responding to customer needs. • High level of personal and professional integrity. • Is committed to the company's values. • Attention to detail in every aspect of role within the organization.

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations. Description: The IT Service Desk Lead is responsible for leading the service desk and providing effective IT support services to end-users across the organization. This role ensures the smooth operation of the IT services by managing day-to-day activities, improving support processes, and enhancing customer satisfaction. The IT Service Desk Lead is also accountable for incident resolution, service request management, and continuous improvement of service delivery, as well as managing and coordinating on-site IT support for the organization's remote locations, including offices, retail locations, or other field-based operations. Essential Duties & Responsibilities: Team Leadership: Manage, mentor, and develop the teams, including setting performance objectives, conducting regular reviews, and providing training to enhance technical and customer service skills. Service Desk Operations: Oversee the daily operations of the IT service desk, ensuring timely and efficient handling of service requests and incidents. Performance Monitoring: Monitor operations performance through key performance indicators (KPIs) and provide regular reports on ticket volumes, resolution times, and customer satisfaction. Process Improvement: Continuously improve service desk processes, implement automation where possible, and ensure alignment with ITIL or other service management frameworks. Incident & Request Management: Ensure proper incident categorization, prioritization, and resolution in line with service-level objectives (SLOs) and ITIL best practices. Customer Service: Maintain a high level of customer satisfaction by ensuring the service desk provides consistent, high-quality, and user-friendly support to internal staff. Escalation Management: Handle escalated technical issues and ensure appropriate resolution, engaging other IT teams or vendors when necessary. Knowledge Management: Ensure the creation, maintenance, and accessibility of a knowledge base for the service desk, including documentation of common issues, troubleshooting steps, and user guides. Travel Management: Plan and coordinate travel logistics for field support technicians, ensuring efficient and cost-effective support coverage. Compliance & Security: Ensure all operations support activities adhere to organizational security policies and compliance requirements, including the handling of sensitive data and securing IT assets. Vendor Coordination: Work with third-party vendors to resolve hardware, software, or network issues as needed, ensuring minimal disruption to operations. Requirements: Bachelor's degree in computer related discipline, or equivalent experience 2+ years' experience managing enterprise Service Desk A+ Certification or equivalent experience ITIL Certification or equivalent experience Has knowledge of commonly used concepts, practices, and procedures used to deliver and report enterprise service support FreshService, JIRA (JSM), or equivalent, IT Service Management tool and workflow automation Remote leadership experience Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Opportunity for advancement Training & development Benefits: Performance-based bonuses Competitive Salary Ongoing training and career development Fast-track promotion opportunities We believe that with the right guidance and support, anyone can thrive. Thats why we provide hands-on training and mentorship from day one to help you build a strong foundation. Whether you're just getting started or looking to grow into a leadership role, there's plenty of room for advancement in our rapidly growing company. Who We Are: At Triple Threat Consulting , weve proudly served the Akron, Ohio area for the past three years, providing top-tier customer consulting solutions to a wide range of clients. As a rising name in marketing, communications, and client engagement, were driven by innovation, professionalism, and real results. Our mission is simple: create strong, lasting connections between brands and their customers. Were expanding and on the lookout for motivated, outgoing individuals to join our dynamic team. What Youll Be Doing: As a Customer Consultant, youll represent both our company and our clients while providing outstanding customer experiences. This role is ideal for someone who enjoys working with people, problem-solving, and making a positive impact. Your Responsibilities: Deliver exceptional customer service and support Communicate directly with customers Work collaboratively with your team to meet performance goals Share insights and feedback with management Maintain a positive and professional attitude in all interactions What Were Looking For: Must be 18 years or older Strong interpersonal and communication skills Eagerness to learn and take on new challenges A positive mindset and ability to work both independently and as part of a team High school diploma or equivalent No experience necessary we provide full training Why Join Triple Threat Consulting? Comprehensive training and mentorship Clear growth path with leadership opportunities Competitive pay and incentive structure Team-oriented culture with travel and networking opportunities If you're ready to start a rewarding career with a supportive and fast-paced team, we want to hear from you! After applying, be sure to keep an eye on your phone our HR team may reach out via call or text to schedule your interview.

About Us Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy. Why Join Our Team Reinvent healthcare with AI that puts safety first. We're building the world's first healthcare‑only, safety‑focused LLM - a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation. Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA. Backed by the world's leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children's, WellSpan Health, John Doerr, Rick Klausner, and others. Build alongside the best in healthcare and AI. Join experts who've spent their careers improving care, advancing science, and building world‑changing technologies - ensuring our platform is powerful, trusted, and truly transformative. About the Role HippocraticAI is seeking a Customer Success Executive (CSE), Forward Deployed with health systems experience to serve as an embedded partner within client healthcare systems. This role is designed for professionals who thrive in onsite, high-touch implementation environments, similar to forward-deployed teams at top consulting firms. As a forward-deployed CSE, you will be physically present at client sites every week, working alongside clinical, operational, and IT leaders to implement, operationalize, and scale HippocraticAI's solutions. You will own post-sale execution - ensuring measurable outcomes, strong adoption, and durable change in real-world clinical environments. This role partners closely with the Customer Success Director and acts as the tip of the spear for HippocraticAI within assigned health systems. What You'll Do * Serve as a forward-deployed implementation and customer success lead, spending multiple days per week onsite at assigned client locations. * Own post-sale delivery: workflow discovery, solution configuration, rollout, and adoption across nursing and clinical operations. * Build and maintain strong relationships with healthcare staff, operational leaders, executives, and IT teams, acting as a trusted advisor and execution partner.. * Lead product implementations, focusing on aligning solutions with nursing workflows and operational processes. * Train nursing teams and other healthcare staff on the effective use of Hippocratic AI solutions, ensuring ongoing adoption and measurable, sustained success. * Identify opportunities to improve workflows and patient care outcomes using AI tools, particularly in bedside care and broader healthcare operations. * Manage day-to-day client relationships, ensuring seamless communication and addressing operational concerns. * Collaborate with internal teams such as product, sales, and engineering to relay client feedback, influence roadmap priorities, and improve user experiences. * Establish and track metrics to measure success, including patient care outcomes, team adoption rates, and operational efficiencies-present results to client and internal stakeholders. * Travel extensively to healthcare facilities for onsite support and training, and participate in strategic in-office sessions in Palo Alto. * Collaborate with client leadership teams to share best practices from AI implementation, including presenting at conferences/webinars on the impact of AI in Nursing and Health System Operations. Location & Travel * This is a forward-deployed, onsite role. * Candidates must be based in Ohio and be able to travel to a client site in Northeast Ohio weekly. * Periodic travel to HippocraticAI offices (e.g., Palo Alto) for strategic planning and team sessions. What You Bring Must-Have: * 5+ years of health systems experience, including customer success, account management, or project management. * Experience leading complex, onsite implementations in clinical or operational healthcare environments. * Exceptional relationship-building skills across an organization, from front-line staff to executives. * Strong understanding of the healthcare industry, specifically clinical workflows and healthcare regulatory requirements. * Experience working with cross-functional teams in a fast-paced startup environment. * Strong project management skills with the ability to manage multiple workstreams onsite. * Comfortable operating autonomously in a client-embedded role. Nice-to-Have: * Experience deploying or scaling technology (AI, digital health, or enterprise SaaS) in healthcare settings. * Advanced knowledge of healthcare workflows and compliance standards. * Background in healthcare consulting, transformation initiatives, or system-wide implementations. * Experience presenting outcomes and best practices at conferences or executive forums. Join us and help build the future of safe, life-changing AI in healthcare. There's never been a more exciting moment to make an impact. Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come *********************** email addresses. We will never request payment or sensitive personal information during the hiring process.

Job title: Customer Support Representative Schedule: Monday-Friday Salary: $39,000 - $42,000 depending on experience Why This Opportunity Stands Out: Strong emphasis on promoting from within, offering excellent opportunities for professional growth and long-term career development A full-service distributor specializing in premium products, promotional merchandise, and national appliance sales Serves as a single-source provider for corporate incentives and branded merchandise, managing product selection, warehousing, order processing, and delivery Offers a wide variety of products including major appliances, electronics, apparel, and corporate gifts Partners with leading brands to deliver high-quality solutions for both business and consumer needs Small team with a family-like atmosphere Flexible, supportive work culture Opportunity to grow and take on more responsibility over time Key Responsibilities (Customer Support Representative): Respond to customer inquiries via phone, email, chat, or in person in a professional and timely manner Resolve product or service problems by clarifying the customer's complaint, determining the cause, and offering appropriate solutions Process orders, returns, exchanges, and refunds accurately Maintain detailed records of customer interactions and transactions Collaborate with other departments to resolve complex issues Follow up with customers to ensure their issues are resolved to their satisfaction Provide information about products, services, promotions, or policies Identify opportunities for process improvement and customer satisfaction enhancements Qualifications (Customer Support Representative): High school diploma or equivalent (Associate's or Bachelor's degree) Previous customer service or call center experience is a plus Excellent communication and interpersonal skills Strong problem-solving abilities and attention to detail Familiarity with CRM systems and Microsoft Office Suite The Customer Support Representative role is fully onsite in Fairlawn, OH with a salary range of $35,000 - $42,000 depending on experience. For immediate and confidential consideration reach out to me , Jackie Blythe, at jblythe@cfstaffing.com. #INJAN2026

Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe. Position Summary: Supervise, train and support all customer service representatives. This position is 100% on-site in Brecksville, OH. Duties and Responsibilities: This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned. Manage and train customer service reps. Obtain extensive knowledge of AMT's product line and company policies. Oversee daily CS activity: Phone calls, order entry, invoicing, email inbox, etc. Troubleshoot/problem solve with customers via phone and email. Obtain feedback from customers regarding product and service performance. Returned Goods Authorization/ Product Complaints: Reporting in the ERP system and follow up with customers. Perform annual performance reviews of all CS reps. Collaborate with other departments to resolve complex issues and improve processes. Must be a team player with excellent communication skills. Handle daily invoicing. Conduct regular team meetings to share updates, provide coaching, and reinforce service goals. Run ERP system reports and work closely with the finance department for credits and setting up new accounts. Handle escalated customer issues with professionalism and resolution-focused communication. Maintain and update accounts in the ERP system. Prepare and present reports on team performance, customer satisfaction, and service trends. Monitor performance metrics, call quality and response times to ensure service excellence. Foster a positive and customer-centric culture within the team. Supervise, train, and mentor a team of customer service representatives. Other duties as assigned. Supervisory Responsibilities: Supervise, train and support all customer service representatives. Requirements Minimum Qualifications: Associate's degree or higher (required). Bachelor's degree in Business Administration, Communications, or a related field (preferred). Minimum of 3 - 5 years of experience in customer service, with at least 1-2 years in a leadership or supervisory role. Strong interpersonal and communication skills, both verbal and written. Proven ability to coach, motivate, and lead a team. Excellent problem-solving and conflict resolution abilities. Proficiency in customer service software, CRM systems, and Microsoft Office Suite: Outlook, Excel, PowerPoint and Word. Ability to analyze data, prepare reports, prepare schedules, and make recommendations to improve service. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Microsoft Dynamics is a plus but not required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to reasonable accommodation or other reasons. Mental: Must be able to effectively communicate with others; complete and understand complex analysis of numbers; read, analyze and interpret written materials; develop team to meet and exceed company standards; ensure compliance with company policies; respond appropriately to feedback to make improvements; maintain positive working relationships; troubleshoot and solve problems. Physical: Must be able to hear and verbally communicate for hours at a time, use computer equipment. Moderate noise level and limited exposure to physical risk. Knowledge, Skills, and Abilities Required: Knowledge of modern business communication, office procedures and methods. Skill to use a personal computer and various software packages such as Microsoft Office Suite. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork. Equipment Used: Telephones, computer, other office equipment as needed. Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check. AMT is an Equal Opportunity/Affirmative Action Employer. Benefits: Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service. Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others. 401k: AMT matches 100% of your contribution, up to 3% of your salary. Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one Other Exciting Perks! Family-oriented, Positive Working Environment Discretionary Yearly Raises On-site Vending & Gym Annual Employee Appreciation Picnic Tuition Reimbursement Employee Referral Bonus Program Employee Assistance Program

Vector's partner was founded in 1984 and is proudly based in Stow, Ohio. They are a small, family-owned manufacturing company specializing in professional-quality hot and cold therapy products, body cooling vests, cold-water immersion systems, and more. This can be either a Direct-Hire or a Temp-to-Perm opportunity, depending upon candidate experience and skills. *** 2+ years of customer service experience in a manufacturing or industrial environment is a requirement in order to be considered for this position. *** $23-$26/hr. M-F 8:30a-5p Responsibilities: Customer Interaction & Support: Answer incoming phone calls and emails professionally, providing timely and accurate responses to inquiries. Assist customers with product selection, pricing, and order placement. Troubleshoot product-related concerns and provide guidance on proper usage. Address customer complaints or issues, ensuring a positive resolution while maintaining professionalism. Follow up with customers to confirm satisfaction and ensure any issues are fully resolved. Order Processing & Data Management: Accurately enter and update customer orders in QuickBooks, ensuring correct pricing, product selection, and shipping details. Verify order details before submission to prevent errors and delays in production. Process order modifications, returns, exchanges, and refunds in compliance with company policies. Coordinate with the production and shipping teams to meet delivery timelines. Internal Communication & Coordination: Work closely with the sales, production, and factory teams to ensure smooth order fulfillment. Communicate customer requests, special instructions, or urgent orders to the relevant departments. Assist in tracking orders and resolving any shipping delays or issues. Administrative & Clerical Tasks: Maintain organized records of customer interactions, transactions, and correspondence. Handle data entry, filing, and general office administrative duties. Keep product and pricing information up to date for accurate customer assistance. Product & Policy Knowledge: Stay up to date with company's full range of products and their benefits. Understand company policies, warranty terms, and return procedures to communicate them effectively to customers. Educate customers on the proper use and maintenance of products. Problem-Solving & Conflict Resolution: Address customer complaints with a calm and professional approach. Identify the root cause of issues and provide appropriate solutions. Work proactively to prevent recurring issues and escalate complex concerns when necessary. Requirements & Qualifications: 2+ years of customer service experience in a manufacturing or industrial environment - this is a MUST. Strong phone and active listening skills with a customer-first approach. Excellent verbal and written communication skills. Detail-oriented with strong organizational skills and accuracy in data entry. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Skilled in conflict resolution with a calm and professional demeanor. Proficient in Microsoft Word, Excel, and QuickBooks (or similar software). Comfortable making independent decisions and problem-solving. Must be punctual and reliable-consistent attendance is a requirement. Ability to work overtime when necessary. Benefits upon Hire-In: Medical, Dental Insurance 401(k) Matching Paid Time Off (Holidays & Vacation Days) Annual Bonus Opportunities Stable, Monday-Friday Schedule (No weekends or late nights). Supportive Team Environment

Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Training & development This is an entry level position therefore our team members provide all of the necessary training to ensure success in this role. There is unlimited growth potential for individuals seeking management and leadership roles in the future. We prioritize a collaborative work environment filled with like minded, young professionals ready to take the next steps in their career. About us: Pinnacle Strategy Group has been providing quality customer consulting to greater Cleveland Ohio for almost 2 years! Pinnacle is a leading company that specializes in communications, marketing, client acquisition, and consulting. We are committed to the highest level of innovation and overall customer satisfaction. As we continue to expand our reach, we are looking for talented, outgoing individuals who share our vision for excellence. We are looking for individuals to join our fast paced and upbeat team as a Customer Consultant. Your Role: As a Customer Consultant, you will be responsible for providing our customers with the highest level of customer service as you will be representing our company. Our company, clients, and customers expect the highest level of professionalism, integrity, and satisfaction in every interaction. Customer Consultant responsibilities include but are not limited to: Provide exceptional customer support Working directly with our customers Inform customers of new promotions Collaborate with team to meet goals and metrics Must be able to work both independently and within a team Gather reports for our management team Qualifications include: At least 18 years old Eager to learn and grow within a company Strong interpersonal and communication skills Strong communication skills and a passion for customer satisfaction Ability to thrive in a dynamic, fast-paced environment High school diploma or equivalent Benefits Include: Training and Development Leadership and Management opportunities Competitive compensation packages Travel opportunities If you have a strong desire for success and feel like you would make a great addition to our team, we encourage you to apply. Our HR team is eager to reach out if we would like to move forward. Be on the look out for any missed calls or text messages as our HR team will be reaching out promptly!

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security.Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. We are immediately hiring for multiple shifts including nights & weekends Intralot offers a competitive benefits package that includes: Medical, Dental & Vision Insurance 6% 401k Match Paid Holidays & Vacation Paid Sick, Short/Long Term Disability Tuition Reimbursement Employee Assistance Program Maternity/Paternity Leave Discount Programs Education, Training and Experience High school diploma or equivalent training and experience.One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred Knowledge, Skills and Abilities Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes Duties and ResponsibilitiesUnder the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned.Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. We are immediately hiring for multiple shifts including nights & weekends Intralot offers a competitive benefits package that includes: Medical, Dental & Vision Insurance 6% 401k Match Paid Holidays & Vacation Paid Sick, Short/Long Term Disability Tuition Reimbursement Employee Assistance Program Maternity/Paternity Leave Discount Programs Education, Training and Experience High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred Knowledge, Skills and Abilities Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes Duties and Responsibilities Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. We are immediately hiring for multiple shifts including nights & weekends Intralot offers a competitive benefits package that includes: * Medical, Dental & Vision Insurance * 6% 401k Match * Paid Holidays & Vacation * Paid Sick, Short/Long Term Disability * Tuition Reimbursement * Employee Assistance Program * Maternity/Paternity Leave * Discount Programs Education, Training and Experience High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred Knowledge, Skills and Abilities Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes Duties and Responsibilities Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned. Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.